Complaint volume
413 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2021 Hyundai Palisade Complaints
413 consumer-submitted complaints on record for the 2021 Hyundai Palisade, grouped by component category.
413 Total complaints
8 Crash reports
1 Fire reports
9 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are seat belts, unknown or other, visibility/wiper. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 8 crash reports, 1 fire report, 9 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 56 complaints, with an average reported failure mileage of 29,742 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to seat belts, unknown or other, visibility/wiper?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2021 Hyundai Palisade?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2021 Hyundai Palisade
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2021 Hyundai Palisade complaints?
8 Crash
1 Fire
9 Injury
0 Fatality
6 Towed
3 Medical attention
What are the most common 2021 Hyundai Palisade complaint categories?
SEAT BELTS 95
UNKNOWN OR OTHER 48
VISIBILITY/WIPER 41
ELECTRICAL SYSTEM 25
ENGINE 25
SUSPENSION 20
TRAILER HITCHES 11
POWER TRAIN 10
STRUCTURE 10
VISIBILITY 9
413 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Sep 2025 | SEAT BELTS | The 3rd row seat on the right will not latch into the seat belt buckle My child is not able to put the seat belt on No warning signs | Crash: No Fire: No | Unknown |
| Sep 2025 | SEAT BELTS,FORWARD COLLISION AVOIDANCE | Front passenger side and second row passenger side seatbelt are hard to latch and randomly unlatch.. I took it in for service several times during the warranty to ask them to look at it, and they could never replicate it. | Crash: No Fire: No | Unknown |
| Aug 2025 | UNKNOWN OR OTHER | The electronic child safety lock system that is controlled with the door panel has been consistently failing since about 6 months after i got my vehicle. It tries to the lock the doors repeatedly until the system fails and tells me "child safety lock failure" on the display. I have had it in the service department on four separate occasions where they have not been able to pinpoint the issue. They have replaced the door actuators in the rear doors as well as some of the fuses and wiring, but I have not gotten a resolution from any of the actions. It appears that there is some connection to my key fob because when I'm approaching the vehicle I can hear the locks start to engage. My concern is that once the system fails, the child safety locks are no longer engaged, which means my children can open the doors. | Crash: No Fire: No | Unknown |
| Aug 2025 | UNKNOWN OR OTHER | Sun roof snaps cheap plastic parts. They produced a tbs for it yet expect people to pay over 4k in repairs for a common issue which is a major safety issue. (TSB) 23-BD-003H Occurred 3 months after buying it certified | Crash: No Fire: No | Unknown |
| Aug 2025 | UNKNOWN OR OTHER | Child Safety Lock Failure: This message displays on instrument panel upon immediate startup of vehicle and randomly after the child safety lock clicks on and off continuously. Child safety lock is stalled in a continuous lock and unlock clicking mode. This has happened while drving and after the car is in park and I am taking a child out of the car. After depressing child safety lock button on driver's door panel, the sound stops. | Crash: No Fire: No | Unknown |
| Aug 2025 | ENGINE | We have brought the vehicle to Potamkin Hyundai on three separate occasions, [XXX] [XX], and [XXX], and [XXX] due to the engine stalling unexpectedly while driving. This issue has placed our family, including our children, in serious danger and has not been resolved. At our initial visits, we were informed that the engine was consuming excessive oil. However, during our most recent visit on August 5, 2025, we were told that the engine was full of oil and functioning properly, and that no error codes were present. Because they were unable to duplicate the issue, we were told we would need to pay out of pocket to tear down an already faulty engine which is unacceptable. Despite this, the vehicle shut off once again while driving, creating a hazardous situation that is completely unacceptable and life-threatening. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Aug 2025 | SEAT BELTS | The seatbelt sensor kept going off even though seatbelt appears to be buckled. Dealership identified that seatbelt buckle was not operating correctly and not clicking all the way. This put my kids unknowingly at risk. | Crash: No Fire: No | Unknown |
| Aug 2025 | SERVICE BRAKES | Left rear break calipers are frozen, wearing down the break pad and rotors within 1 day, breaks grinding metal on metal. When brought into Autozone they stated they had 8 other palisades this month alone with the same exact problem. There were no lights, warning or messages to the system. Vehicle was driving fine earlier in the day. | Crash: No Fire: No | Unknown |
| Aug 2025 | UNKNOWN OR OTHER | This issue is concerning the sunroof. Hyundai released a TSB on the sunroof wind deflectors but not yet a recall even though so many people have been impacted by it. The TSB states: “ On certain Palisade (LX2) vehicles, the sunroof wind deflector may malfunction and cause damage to the sunroof mechanism. The sunroof may be inoperable and become stuck in the open, partially open, or closed position.” Mine became inoperable and would not close which could cause safety issues with wind noise, rain coming into the car and other debris | Crash: No Fire: No | Unknown |
| Aug 2025 | SUSPENSION,WHEELS | A 4 year old car already needs brand new suspension! | Crash: No Fire: No | Unknown |
| Aug 2025 | SEAT BELTS | The contact owns a 2021 Hyundai Palisade. The contact stated that the second-row seat belts seized and failed to release without disconnecting the buckle, and then retracting the seat belts to be able to move the seat belts as needed. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was taken to the dealer six times. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 312. | Crash: No Fire: No | 312 |
| Aug 2025 | POWER TRAIN | Failed 4WD Coupler: (Part#: Part#: 47800-4G500) 1st time: 95,471 miles - November 2024 2nd time: 106,702 miles - August 2025 Hesitation when pulling out of parking lots or turning on to street. Problem acknowledged by dealer and replaced both times under warranty No warning lamps or message. Problem seems to be wide spread based on comments on Facebook forum "Hyundai Palisade Owners" | Crash: No Fire: No | Unknown |
| Aug 2025 | SERVICE BRAKES | Brake pedal intermittently goes soft or does not respond properly. Dealership flushed brake lines but issue returned within weeks. No ABS or brake system warning lights are triggered. Safety is a concern due to potential brake failure and lack of system alerts. | Crash: No Fire: No | Unknown |
| Aug 2025 | STEERING | Steering worm gear shaft making noise, through research found this to be an ongoing issue with the Hyundai Palisades. If this fail's it can lead to complete loss of steering control. | Crash: No Fire: No | Unknown |
| Aug 2025 | SUSPENSION | The 2021 Palisades started riding very rough and bouncy. I made an appointment and took it to Edmond Hyundai for the repairs. They initially said that the rear insulator-strut needed to be replaced and they would order them. It took 10 days to get the parts from Dallas and made another appointment to get it fixed. The dealership took 6 hours to replace only the insulator and kept it over night to do the 4 wheel alignment which they would not cover as warranty per the Service Manager but it was need. I picked it up the next day only to discover that only the insulator was replaced and was told that the service tech test drove the vehicle and it's fixed. I drove out and tested the suspension, it took only 1 mile and back it went to get fixed. | Crash: No Fire: No | Unknown |
| Jul 2025 | SUSPENSION,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | **Vehicle:** 2021 Hyundai Palisade Calligraphy, ~75,000 miles. Purchased February 2025. **Problem 1 - Forward Camera Failure:** The forward-facing camera system controlling lane keeping assist, emergency braking, and lane departure warning has completely failed. Dashboard warnings appeared in recent weeks including "Check Forward Safety system" and "Forward Safety system disabled" before total failure. This eliminates critical safety features designed to prevent accidents, significantly increasing collision risk. Camera unit behind rearview mirror available for inspection. **Problem 2 - Rear Shock Failure:** Rear shock absorbers have failed, causing excessive clunking and compromised vehicle stability. Rear suspension has been clunking since purchase in February. This creates dangerous driving conditions with reduced stability, increased stopping distances, and poor emergency handling. This is a known issue covered under Hyundai Technical Service Bulletin 22-22-001H. **Safety Risk:** Both failures create serious safety hazards - eliminating collision avoidance systems and compromised vehicle control/stability. **Professional Confirmation:** Local Hyundai dealer has confirmed both the camera system failure and rear shock absorber failure through diagnostic testing and inspection. **Components Available:** Both the failed camera system and rear shock absorbers remain available for inspection upon request. **Request:** Investigation and remedial action for these safety-critical defects, particularly given the rear shock issue is a documented manufacturing problem per TSB 22-22-001H. | Crash: No Fire: No | Unknown |
| Jul 2025 | ENGINE | Engine is consuming too much oil causing oil light to come on and it continues to happen. | Crash: No Fire: No | Unknown |
| Jul 2025 | SEAT BELTS | Seat belt latch quit working. Latch no longer connects. Internal spring and related issues found by dealer. Repair in process. | Crash: No Fire: No | Unknown |
| Jul 2025 | SEAT BELTS | The second row seat belts randomly unbuckle when driving even when buckled by an adult. It has happened with both a child and an adult in the seats, as well as with a car seat. | Crash: No Fire: No | Unknown |
| Jul 2025 | UNKNOWN OR OTHER | Child Safety Lock Failure (displayed on instrument panel upon immediate startup of vehicle). Child safety lock is stalled in a continuous lock and unlock clicking mode. After depressing child safety lock button on driver's door panel, the sound stops. | Crash: No Fire: No | Unknown |
| Jun 2025 | ENGINE | This car is consuming oil rapidly.I checked oil level to and had no oil on dip stick The car has not bee inspected yet. No warning lamps came on to warn me of low oil. | Crash: No Fire: No | Unknown |
| Jun 2025 | VISIBILITY | The contact owns a 2021 Hyundai Palisade. The contact stated while driving at an undisclosed speed, the contact became aware of parts falling from the sunroof tract onto the front passenger’s seat. The contact held on to the remaining parts of the sunroof tract to prevent the sunroof from detaching. The vehicle was taken to the dealer; however, the failure was not duplicated. In addition, the contact was informed that there was no evidence of failure to determine what caused the sunroof tract to fracture. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 94,582. | Crash: No Fire: No | 94,582 |
| Jun 2025 | SEAT BELTS | Drivers side seatbelt doesn’t retract correctly when released. Often gets stuck and jammed in the car door. Also it doesn’t tighten enough to be effective in a crash and locks the problem is intermittent and even with an extended warranty that I paid for, Hyundai refuses to cover this and says that they can’t replicate even though I replicated this in front of the service tech and provided a video of this occurring. I have uploaded pictures of the damage the seat belt caused and it won’t let me upload the video of the problem occurring. | Crash: No Fire: No | Unknown |
| Jun 2025 | SUSPENSION | Rear suspension shocks were blown and started leaking causing the vehicle to become very bumpy and unstable. The blown shocks were confirmed by a brake shop and ultimately replaced at the manufacturer dealership. | Crash: No Fire: No | Unknown |
| Jun 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | The forward collision warming sign just activated when there is no danger. The car will suddenly apply sharp brakes when you are even on the high with a speed over 65 miles per hour. It is very dangerous and scary and can lead to accidents. My car false alarms get activated more than three times a day. I hope Hyundai will recall this and fix this issue. | Crash: No Fire: No | Unknown |