Complaint volume
398 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2021 Hyundai Palisade Complaints
398 consumer-submitted complaints on record for the 2021 Hyundai Palisade, grouped by component category.
398 Total complaints
6 Crash reports
1 Fire reports
8 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are seat belts, unknown or other, visibility/wiper. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 6 crash reports, 1 fire report, 8 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 54 complaints, with an average reported failure mileage of 28,492 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to seat belts, unknown or other, visibility/wiper?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2021 Hyundai Palisade?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2021 Hyundai Palisade
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2021 Hyundai Palisade complaints?
6 Crash
1 Fire
8 Injury
0 Fatality
4 Towed
2 Medical attention
What are the most common 2021 Hyundai Palisade complaint categories?
SEAT BELTS 92
UNKNOWN OR OTHER 47
VISIBILITY/WIPER 40
ENGINE 25
ELECTRICAL SYSTEM 23
SUSPENSION 20
TRAILER HITCHES 11
POWER TRAIN 10
STRUCTURE 9
VISIBILITY 9
398 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2025 | SUSPENSION,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | **Vehicle:** 2021 Hyundai Palisade Calligraphy, ~75,000 miles. Purchased February 2025. **Problem 1 - Forward Camera Failure:** The forward-facing camera system controlling lane keeping assist, emergency braking, and lane departure warning has completely failed. Dashboard warnings appeared in recent weeks including "Check Forward Safety system" and "Forward Safety system disabled" before total failure. This eliminates critical safety features designed to prevent accidents, significantly increasing collision risk. Camera unit behind rearview mirror available for inspection. **Problem 2 - Rear Shock Failure:** Rear shock absorbers have failed, causing excessive clunking and compromised vehicle stability. Rear suspension has been clunking since purchase in February. This creates dangerous driving conditions with reduced stability, increased stopping distances, and poor emergency handling. This is a known issue covered under Hyundai Technical Service Bulletin 22-22-001H. **Safety Risk:** Both failures create serious safety hazards - eliminating collision avoidance systems and compromised vehicle control/stability. **Professional Confirmation:** Local Hyundai dealer has confirmed both the camera system failure and rear shock absorber failure through diagnostic testing and inspection. **Components Available:** Both the failed camera system and rear shock absorbers remain available for inspection upon request. **Request:** Investigation and remedial action for these safety-critical defects, particularly given the rear shock issue is a documented manufacturing problem per TSB 22-22-001H. | Crash: No Fire: No | Unknown |
| Jul 2025 | ENGINE | Engine is consuming too much oil causing oil light to come on and it continues to happen. | Crash: No Fire: No | Unknown |
| Jul 2025 | SEAT BELTS | Seat belt latch quit working. Latch no longer connects. Internal spring and related issues found by dealer. Repair in process. | Crash: No Fire: No | Unknown |
| Jul 2025 | SEAT BELTS | The second row seat belts randomly unbuckle when driving even when buckled by an adult. It has happened with both a child and an adult in the seats, as well as with a car seat. | Crash: No Fire: No | Unknown |
| Jul 2025 | UNKNOWN OR OTHER | Child Safety Lock Failure (displayed on instrument panel upon immediate startup of vehicle). Child safety lock is stalled in a continuous lock and unlock clicking mode. After depressing child safety lock button on driver's door panel, the sound stops. | Crash: No Fire: No | Unknown |
| Jun 2025 | ENGINE | This car is consuming oil rapidly.I checked oil level to and had no oil on dip stick The car has not bee inspected yet. No warning lamps came on to warn me of low oil. | Crash: No Fire: No | Unknown |
| Jun 2025 | VISIBILITY | The contact owns a 2021 Hyundai Palisade. The contact stated while driving at an undisclosed speed, the contact became aware of parts falling from the sunroof tract onto the front passenger’s seat. The contact held on to the remaining parts of the sunroof tract to prevent the sunroof from detaching. The vehicle was taken to the dealer; however, the failure was not duplicated. In addition, the contact was informed that there was no evidence of failure to determine what caused the sunroof tract to fracture. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 94,582. | Crash: No Fire: No | 94,582 |
| Jun 2025 | SEAT BELTS | Drivers side seatbelt doesn’t retract correctly when released. Often gets stuck and jammed in the car door. Also it doesn’t tighten enough to be effective in a crash and locks the problem is intermittent and even with an extended warranty that I paid for, Hyundai refuses to cover this and says that they can’t replicate even though I replicated this in front of the service tech and provided a video of this occurring. I have uploaded pictures of the damage the seat belt caused and it won’t let me upload the video of the problem occurring. | Crash: No Fire: No | Unknown |
| Jun 2025 | SUSPENSION | Rear suspension shocks were blown and started leaking causing the vehicle to become very bumpy and unstable. The blown shocks were confirmed by a brake shop and ultimately replaced at the manufacturer dealership. | Crash: No Fire: No | Unknown |
| Jun 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | The forward collision warming sign just activated when there is no danger. The car will suddenly apply sharp brakes when you are even on the high with a speed over 65 miles per hour. It is very dangerous and scary and can lead to accidents. My car false alarms get activated more than three times a day. I hope Hyundai will recall this and fix this issue. | Crash: No Fire: No | Unknown |
| Jun 2025 | SEAT BELTS | The Right Captain Chair seat belt come unbuckled while we're driving down the road, this happened multiple times, every time when we visit dealer, they manually check it (without passenger in seat or simulate the issue) and said no issue with seat belt buckle. There is not option to reproduce and record the situation to prove while driving, however this is life threatening to my kids if the belt unlatched from the buckle while car is on the road. Note: This happened multiple times in 2024 and three times in 2025 | Crash: No Fire: No | Unknown |
| Jun 2025 | SUSPENSION | 2021 Palisade was in for a repair on 5-13-2025. Mileage at that time was 62,144. I requested that a noise that I was hearing in the back of the car be investigated. The noise sounds like a pop that happens when turning or going over bumps. I was told by the dealer that the rear shock insulator caps needed to be replaced to the tune of $2000. I was not told there is a TSB for this issue. Unfortunately, this issue occurred when I was on vacation or I would have been able to have the car looked at before it hit 60,000 miles. The warranty might have covered this issue at that time. I researched this issue and learned of the TSB on this vehicle for this issue. I have read this website and learned that many have reported this. | Crash: No Fire: No | Unknown |
| Jun 2025 | SEAT BELTS | The second row seat belt on just one of the seats has done the following: it takes multiple attempts to get it to latch, it will "click" latched and then release shortly thereafter, or it will just release for no reason after being latched for several minutes. Reading online, it appears this is happening to a lot of other Palisade users as well. It started doing this about a year ago and still continues today. It is an intermittent problem and does not do it everything you attempt to fasten the seatbelt. This is very concerning because we have kids in these seats and fear their seat belts could come unlatched during an accident. | Crash: No Fire: No | Unknown |
| Jun 2025 | SEAT BELTS | Seat belt randomly disengages while in use. Has happened to multiple people, multiple times. Once every 500 miles or so since new, over 80,000 miles ago. Confirmed nothing has been in the way of normal seat belt operation. Has happened to both drivers seat, and second row seat on drivers side. | Crash: No Fire: No | Unknown |
| Jun 2025 | UNKNOWN OR OTHER | UNKNOWN - On Sunday, June 1 2025, whilst driving West Bound on the 408 tollway in Orlando, FL, the sunroof of my car exploded and shattered. I was driving with the sunroof and sunshade closed. I was driving approx 70 miles an hour when I head an explosion, then heard glass spidering and then the glass bits falling on to the sunshade and also traveling down the roof of the car. I pulled over as quickly as I could. Looked at the back of the car I wanted to make sure nothing else happened to my car. When I climbed to look on top of my car, the sunroof had shattered. I took a small video. I immediately exited the freeway, and took side streets home. The entire way, I could hear glass bits dislodging and either hitting the sunshade or traveling off the roof. On the 408, there were only two passenger cars in front of me (no big trucks) and a few cars right behind me. No rocks bounced off anything to hit the sunroof. Traffic on the East bound side was very light also. 1. Yes, car can be inspected. Garage kept since Sunday June 1.25. 2. Safety- if the sunshade would have been open, the sunroof would have shattered into the car, covering me with glass. 3. Appnt with dealer is Thur June 12.25 4. No- no one has seen the vehicle yet 5. No warning lights, just a huge explosion above my head. | Crash: No Fire: No | Unknown |
| Jun 2025 | SEAT BELTS | Second row seat belt continuously releases while driving when used with child booster seat. We have made multiple attempts for problem-solving and resolution, including always having an adult buckle the seat, and attempting to clean all areas to ensure there is no dirt or debris with no resolution. | Crash: No Fire: No | Unknown |
| Jun 2025 | SEAT BELTS | On several occasions, between 15-25, one seatbelt (2nd row behind driver) unlatches randomly. We know it’s not because of the user. It will latch (and we know it’s latched because it clicks and there’s no seatbelt warning), but while driving it will unlatch for no apparent reason. A child sits in this position. | Crash: No Fire: No | Unknown |
| May 2025 | SEAT BELTS | The contact owns a 2021 Hyundai Palisade. The contact stated while driving 30 MPH, the contact became aware that the seat belt had independently unbuckled from the seat belt buckle. The contact stated that the failure had occurred twelve times. The vehicle was not taken to a dealer to be diagnosed; however, a dealer was contacted. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 35,000. | Crash: No Fire: No | 35,000 |
| May 2025 | SEAT BELTS | Our seatbelts all throughout the vehicle keep randomly coming undone which is causing anxiety and stress to hurry and fix the problem while on the freeway, especially with the young children still in boosters that need assistance. Yes, it has put us at risk. No but I did google it and multiple complaints. No, their isn't. | Crash: No Fire: No | Unknown |
| May 2025 | ENGINE | My 2021 Hyundai Palisade has had some issues relating to the engine recently. We take extremely good care of our cars, and are early when due for our oil changes. A couple of months ago, my husband checked my Palisade's oil before a trip. There was NO oil showing on the dip stick! I had just gotten an oil change 2000 miles before. He added 6 quarts of oil, and it was still only showing half full. We brought it up to the dealer, and they did an oil change and $900 worth of replacing things that were not covered on the extended warranty. Last month, I drove it, and the engine light went on AGAIN. We brought it in, and they said there was no oil? We told them it is not leaking anywhere, but it might be burning off or slipping somewhere else. They did an oil change (which we had to pay for even though there was no oil) and told us to come back in 1,000 miles. We went back and they said it was burning over a half quart after 1,000 miles, but Hyundai won't do anything unless it burns more than 1 quart in that time. Then, 3 days later, my engine light comes back on, and here we are again. NO oil, not even 1,500 miles, and at the dealership again A WEEK LATER! This time, they are doing a combustion chamber cleaning? I understand there are procedures that need to happen, but this does not fix that my engine is burning my oil. 3 of my coworkers have had their engines replaced due to this issue of oil consumption and where it goes. This can cause my car to die on the side of the road, immediately, and combust! My family is at risk of being in the car, and so are others who drive around me if this happens. Why is Hyundai waiting for this to happen? This is completely negligent on their end! | Crash: No Fire: No | Unknown |
| May 2025 | STEERING | The vehicle pulls to the right at all times, but most significantly at higher speeds. This causes veering and constant correction resulting in driver fatigue. The right sided pull is present with and without lane keeping assistance. This issue has been confirmed by dealership and two alignments have been performed by independent shops without resolution. The vehicle passed certified preowned inspection prior to sale and there are no prior records of pulling right other than abnormal tire wear at ~25,000 with all 4 tires replaced prior to purchase 4/23/25. | Crash: No Fire: No | Unknown |
| May 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER | In January 2025, during snowy weather, the windshield wipers on my 2021 Hyundai Palisade failed mid-operation and began making a buzzing noise. After 3–4 uses, they locked up and stopped functioning, causing a serious visibility issue. This occurred while driving, putting my safety at risk. This symptom directly matches NHTSA Recall 23V-180 / Hyundai Campaign 243, which I was told had already been addressed by the dealership I purchased from (Fitzgerald Hyundai in Gaithersburg, MD). I bought the vehicle used in April 2023, around the time this recall was active. I brought the vehicle back to that dealership in May 2025. They confirmed the wiper motors appeared to be binding and recommended replacement. However, they claimed the issue was not related to the recall and charged me a diagnostic fee of $209. Their service summary matches the defect described in the recall. I believe the recall fix was either never performed properly or did not actually resolve the underlying issue. This appears to be a recurring safety defect that puts drivers at continued risk. | Crash: No Fire: No | Unknown |
| May 2025 | SUSPENSION | Have had rear shocks replace twice by the dealer with less than once at 35,000 miles again at 60,000 mile on the SUV. now with around 70,000 miles on the SUV the shocks need replaced again. It is unacceptable for a manufacture to know how bad the shocks are on a vehicle and not come up with a better design. This is a border line safety concern suspension plays a vital role in a vehicles road manners and ability to maneuver car in hazardous situations. Replacing shocks on a vehicle every 25,000 miles to have a safe vehicle for my family is unacceptable. | Crash: No Fire: No | Unknown |
| May 2025 | SEAT BELTS | Picked the car of the shop from having the hood and roof repainted. The seatbelt tensioner was broke. Therefore it doesn’t retract. It may have been twisted at one point. But now it just lays on seat. No one can ride in front seat bc of a broken seatbelt. | Crash: No Fire: No | Unknown |
| Apr 2025 | SUSPENSION,FUEL/PROPULSION SYSTEM | 1. When accelerating, the entire car shudders intermittently but especially after letting off of the accelerator and then reapplying pressure to the accelerator. 2. The entire rear suspension makes popping and clicking noises constantly and seems to "bottom out" when going over the slightest bump or road imperfection. It causes the vehicle to bounce excessively potentially causing it to "fish tail". Discussed with dealer during early scheduled maintenance with little to no concern by them. | Crash: No Fire: No | Unknown |