Complaint volume
398 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2021 Hyundai Palisade Complaints
398 consumer-submitted complaints on record for the 2021 Hyundai Palisade, grouped by component category.
398 Total complaints
6 Crash reports
1 Fire reports
8 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are seat belts, unknown or other, visibility/wiper. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 6 crash reports, 1 fire report, 8 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 54 complaints, with an average reported failure mileage of 28,492 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to seat belts, unknown or other, visibility/wiper?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2021 Hyundai Palisade?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2021 Hyundai Palisade
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2021 Hyundai Palisade complaints?
6 Crash
1 Fire
8 Injury
0 Fatality
4 Towed
2 Medical attention
What are the most common 2021 Hyundai Palisade complaint categories?
SEAT BELTS 92
UNKNOWN OR OTHER 47
VISIBILITY/WIPER 40
ENGINE 25
ELECTRICAL SYSTEM 23
SUSPENSION 20
TRAILER HITCHES 11
POWER TRAIN 10
STRUCTURE 9
VISIBILITY 9
398 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2025 | SEAT BELTS | My car seatbelt has been coming undone for years- since I bought the car brand new. I immediately reported to Hyundai. They cleaned it and claimed it’s fixed. I left and my seatbelt came undone again. I bring it back and they said it’s recalled but there’s no solution. How is this okay? I am supposed to drive with a faulty seatbelt that unbuckles while driving and Hyundai is going to allow it?? If I crash and it comes undone and I die then what? They have let this problem go on for years with no solution. | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2021 Hyundai Palisade. The contact stated while driving 30 MPH and depressing the accelerator pedal, the vehicle lost motive power. Several unknown warning lights were illuminated. The vehicle was taken to the dealer to where it was diagnosed and determined that the engine needed to be replaced due to excessive oil consumption. The contact stated that the failure had occurred on several occasions The vehicle was not repaired. The manufacturer was notified on the failure but offered no assistance. The approximate failure mileage was 107,000. | Crash: No Fire: No | 107,000 |
| Sep 2025 | POWER TRAIN | Our 2021 Palisade is burning 2-3 quarts of oil per 500 - 800 miles. CUSTOMER STATES BELIEVES VEHICLE IS CONSUMING OIL HAD OIL CHANGE PERFORMED ON 7/30/25 ON RO 675582 @ 83769 MILES WOULD LIKE PART 2 OF OIL CONSUMPTION TEST PERFORMED VERIFIED CUSTOMER CONCERN. CHECK OIL LEVEL ON DIPSTICK FOUND THAT THE OIL LEVEL IS BELOW THE LOW MARK. SUBMIT A PHOTO THROUGH STUI OF DIPSTICK. OIL CHANGE WAS DONE ON 07/30/25 | Crash: No Fire: No | Unknown |
| Sep 2025 | Chest Clip, Buckle, Harness | Magnetic chest clip will pop open after clipped. With one finger underneath you can entirely pop it open. Our original chest did the same thing, so chicco sent a new one and now just about a year later, this one also failed. Chicco is now sending a non-magnetic chest clip to remedy, however, this seems to be a further reaching problem. I am a CPST. | Crash: No Fire: No | Unknown |
| Sep 2025 | UNKNOWN OR OTHER,ENGINE | The engine has been intermittently cutting off every day. We have taken it to the dealership multiple times, and they say they cannot recreate the issue, so there is absolutely nothing that they can do. The vehicle will shake a little bit and then turn off. | Crash: No Fire: No | Unknown |
| Sep 2025 | UNKNOWN OR OTHER | The tachometer on my 2021 Hyundai Palisade failed at 70,000 miles. The tachometer sometimes displays RPM at 0 and other times at 9000 during normal driving. The engine speed appears normal regardless of what the tachometer displays. The dealer diagnosed the problem requiring the cluster assy-instrument (part number 94001-S8640) to be replaced. I'm not sure if other information displayed on this screen is accurate or working properly. The vehicle is within the 5 year warranty but outside the 60,000 mile warranty. The dealer quoted $926.75 for the part and $290 additional for labor. | Crash: No Fire: No | Unknown |
| Sep 2025 | ELECTRICAL SYSTEM,SEAT BELTS | Second row window seat seat belt doesn't latch properly, will latch and come unlatched. Backup parking sensor goes off, back up camera stopped working | Crash: No Fire: No | Unknown |
| Sep 2025 | ENGINE | Engine consuming way to much oil. Did oil consumption test and it is going through a quart and half every 800 miles. Dealership is dragging there feet on getting this taken care. They put a solution in to see if that would fix it. Now it is eating oil more I have to put two quarts of oil in every week. There is no low oil indicator on this vehicle which is terrible so you have to check it or pay attention to the noise. The car runs so rough when it is low a quart and sometimes the engine stutters. | Crash: No Fire: No | Unknown |
| Sep 2025 | SEAT BELTS | The middle row outside seat belts have both not latched when trying to buckle and have come unlatched after buckling and latching. This has happened multiple times on both sides and while the vehicle is in motion. The problem has been reported to a local Hyundai service department but since no remedy has been produced yet, they have not been replaced which makes those seats unusable. This is obviously a huge safety concern to any passenger in the backseat and now have 2 less seats in our SUV. There were no indicators or warning symptoms prior to the seat belts malfunctioning. It first started around April 2024 and is still an issue currently | Crash: No Fire: No | Unknown |
| Sep 2025 | UNKNOWN OR OTHER | Opened the sunroof and a loud popping sound followed by complete sunroof failure and a loud flapping sound from sunroof which appears to be from the sunroof wind deflector that is not attached I tried to take photos of this too, I pulled over and the sunroof has completely come off the runners on one side leaving it not flush to the roof, it was scary for myself and my child in the car, I did some research and found a technical service bulletin which I was not aware of even though I regularly maintain my vehicle at the dealership. I took it down the dealership who charged me $179 to tell me it was broken and put some plastic wrap on and told me as I’m 200 miles out of warranty that repairs are $3000, I have been in touch with Hyundai USA who don’t seem to care about this issue, vehicle is available for inspection, there was no warning at all I just opened the sunroof and this randomly happened also to add I have only used the sunroof a handful of times since I have owned the vehicle from brand new. | Crash: No Fire: No | Unknown |
| Sep 2025 | SEAT BELTS | The 3rd row seat on the right will not latch into the seat belt buckle My child is not able to put the seat belt on No warning signs | Crash: No Fire: No | Unknown |
| Sep 2025 | SEAT BELTS,FORWARD COLLISION AVOIDANCE | Front passenger side and second row passenger side seatbelt are hard to latch and randomly unlatch.. I took it in for service several times during the warranty to ask them to look at it, and they could never replicate it. | Crash: No Fire: No | Unknown |
| Aug 2025 | UNKNOWN OR OTHER | The electronic child safety lock system that is controlled with the door panel has been consistently failing since about 6 months after i got my vehicle. It tries to the lock the doors repeatedly until the system fails and tells me "child safety lock failure" on the display. I have had it in the service department on four separate occasions where they have not been able to pinpoint the issue. They have replaced the door actuators in the rear doors as well as some of the fuses and wiring, but I have not gotten a resolution from any of the actions. It appears that there is some connection to my key fob because when I'm approaching the vehicle I can hear the locks start to engage. My concern is that once the system fails, the child safety locks are no longer engaged, which means my children can open the doors. | Crash: No Fire: No | Unknown |
| Aug 2025 | UNKNOWN OR OTHER | Sun roof snaps cheap plastic parts. They produced a tbs for it yet expect people to pay over 4k in repairs for a common issue which is a major safety issue. (TSB) 23-BD-003H Occurred 3 months after buying it certified | Crash: No Fire: No | Unknown |
| Aug 2025 | UNKNOWN OR OTHER | Child Safety Lock Failure: This message displays on instrument panel upon immediate startup of vehicle and randomly after the child safety lock clicks on and off continuously. Child safety lock is stalled in a continuous lock and unlock clicking mode. This has happened while drving and after the car is in park and I am taking a child out of the car. After depressing child safety lock button on driver's door panel, the sound stops. | Crash: No Fire: No | Unknown |
| Aug 2025 | ENGINE | We have brought the vehicle to Potamkin Hyundai on three separate occasions, [XXX] [XX], and [XXX], and [XXX] due to the engine stalling unexpectedly while driving. This issue has placed our family, including our children, in serious danger and has not been resolved. At our initial visits, we were informed that the engine was consuming excessive oil. However, during our most recent visit on August 5, 2025, we were told that the engine was full of oil and functioning properly, and that no error codes were present. Because they were unable to duplicate the issue, we were told we would need to pay out of pocket to tear down an already faulty engine which is unacceptable. Despite this, the vehicle shut off once again while driving, creating a hazardous situation that is completely unacceptable and life-threatening. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Aug 2025 | SEAT BELTS | The seatbelt sensor kept going off even though seatbelt appears to be buckled. Dealership identified that seatbelt buckle was not operating correctly and not clicking all the way. This put my kids unknowingly at risk. | Crash: No Fire: No | Unknown |
| Aug 2025 | SERVICE BRAKES | Left rear break calipers are frozen, wearing down the break pad and rotors within 1 day, breaks grinding metal on metal. When brought into Autozone they stated they had 8 other palisades this month alone with the same exact problem. There were no lights, warning or messages to the system. Vehicle was driving fine earlier in the day. | Crash: No Fire: No | Unknown |
| Aug 2025 | UNKNOWN OR OTHER | This issue is concerning the sunroof. Hyundai released a TSB on the sunroof wind deflectors but not yet a recall even though so many people have been impacted by it. The TSB states: “ On certain Palisade (LX2) vehicles, the sunroof wind deflector may malfunction and cause damage to the sunroof mechanism. The sunroof may be inoperable and become stuck in the open, partially open, or closed position.” Mine became inoperable and would not close which could cause safety issues with wind noise, rain coming into the car and other debris | Crash: No Fire: No | Unknown |
| Aug 2025 | SUSPENSION,WHEELS | A 4 year old car already needs brand new suspension! | Crash: No Fire: No | Unknown |
| Aug 2025 | SEAT BELTS | The contact owns a 2021 Hyundai Palisade. The contact stated that the second-row seat belts seized and failed to release without disconnecting the buckle, and then retracting the seat belts to be able to move the seat belts as needed. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was taken to the dealer six times. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 312. | Crash: No Fire: No | 312 |
| Aug 2025 | POWER TRAIN | Failed 4WD Coupler: (Part#: Part#: 47800-4G500) 1st time: 95,471 miles - November 2024 2nd time: 106,702 miles - August 2025 Hesitation when pulling out of parking lots or turning on to street. Problem acknowledged by dealer and replaced both times under warranty No warning lamps or message. Problem seems to be wide spread based on comments on Facebook forum "Hyundai Palisade Owners" | Crash: No Fire: No | Unknown |
| Aug 2025 | SERVICE BRAKES | Brake pedal intermittently goes soft or does not respond properly. Dealership flushed brake lines but issue returned within weeks. No ABS or brake system warning lights are triggered. Safety is a concern due to potential brake failure and lack of system alerts. | Crash: No Fire: No | Unknown |
| Aug 2025 | STEERING | Steering worm gear shaft making noise, through research found this to be an ongoing issue with the Hyundai Palisades. If this fail's it can lead to complete loss of steering control. | Crash: No Fire: No | Unknown |
| Aug 2025 | SUSPENSION | The 2021 Palisades started riding very rough and bouncy. I made an appointment and took it to Edmond Hyundai for the repairs. They initially said that the rear insulator-strut needed to be replaced and they would order them. It took 10 days to get the parts from Dallas and made another appointment to get it fixed. The dealership took 6 hours to replace only the insulator and kept it over night to do the 4 wheel alignment which they would not cover as warranty per the Service Manager but it was need. I picked it up the next day only to discover that only the insulator was replaced and was told that the service tech test drove the vehicle and it's fixed. I drove out and tested the suspension, it took only 1 mile and back it went to get fixed. | Crash: No Fire: No | Unknown |