Complaint volume
260 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
260 consumer-submitted complaints on record for the 2020 Toyota Camry, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
260 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are electrical system, air bags, engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 14 crash reports, 2 fire reports, 12 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 77 complaints, with an average reported failure mileage of 23,103 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
260 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2025 | AIR BAGS | The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Jul 2025 | AIR BAGS,SEAT BELTS | I was in an accident, going about 40mph (about 30mph at time of impact), and no airbags were deployed. Police officer reported that he also did not see that the tension of the seat belt remained tense after the crash. Seems that there was a problem with both systems. The other vehicle had all their airbags deploy. | Crash: Yes Fire: No Injuries: 2 Towed Medical attention | Unknown |
| Jun 2025 | VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE | This vehicle, and models with the same throttle body and air filter/air duct assembly have an issue. Where plastic parts from the vacuum box attached to the air duct come loose and get stuck in the throttle body. Causing the engine to rev up then die. I have dealt with this same issue twice in the last three weeks. Thank you for your time. | Crash: No Fire: No | Unknown |
| Jun 2025 | LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | FORWARD FACING RADAR SYSTEM MALFUNCTION. IF VEHICLE IS PARKED IN THE SUN AND WINDSHIELD IS HOT THE FORWARD FACING RADAR IS OVERHEATED AND WHEN YOU START THE VEHICLE THE SAFETY SYSTEM FAIL TO BOOT UP. IF THIS ISN'T ENOUGH OF A SAFETY CONCERN THE ERROR MESSAGES OBSTRUCT YOUR INSTRUMENT CLUSTER SCREEN SO YOU CAN NOT SEE IMPORTANT THINGS LIKE YOUR SPEEDOMETER. YOU CAN CANCEL THE WARNING BUT WITH IN A FEW SECONDS IT REAPPEARS AND OBSTRUCTS YOUR VIEW. VEHICLE WAS TAKEN TO DEALERSHIP. THERE ARE NO RECALLS OR SAFETY BULLETINS ON IT FROM TOYOTA CORP AND NO KNOWN FIX. THIS PROBLEM DID NOT EXIST UNTIL TOYOTA MOVED FORWARD RADAR FROM GRILL AREA AND PLACED IT INSIDE WINDSHIELD TOP CENTER. IF I MANUALLY COOL THE AREA WITH COLD WATER OR PROLONGED FAN BLOWING ON THE AREA I CAN RESTART AND SAFETY SYSTEM BOOTS UP FINE. THIS CONTINUALLY HAPPENS OVER SEVERAL YEARS, AND YET STILL NO RECALL. SEVERAL DISCUSSIONS ON TOYOTA'S FORUM ABOUT THIS EXACT ISSUE. YET NEITHER TOYOTA OR NHTSA ARE ADDRESSING IT. LETS RECALL AND FIX THIS BEFORE SOMEONE DIES AS A RESULT OF THE SAFETY SYSTEM MALFUNCTION OR THE WARNING MESSAGE OBSTRUCTING THE INSTRUMENT CLUSTER. | Crash: No Fire: No | Unknown |
| Jun 2025 | UNKNOWN OR OTHER | Door Lock Actuators failed on all doors. At times they don't unlock or don't lock. Toyota informed not covered under Warranty, No Recall or Campaign Notice. For the safety of myself and family I had them replaced at a mechanic. My truck lock is also faulty but not replaced. This started in May 2023 with one lock and again in December of 2024 with the other 3 locks. | Crash: No Fire: No | Unknown |
| Jun 2025 | AIR BAGS | I am filing a formal complaint regarding a longstanding and unresolved recall on my 2020 Toyota Camry XSE. The recall in question — NHTSA #23V865 / Toyota #23TB15 — was issued on December 19, 2023, and involves a critical defect: the passenger airbag may fail to deploy in a crash. As of today, nearly six months later, no remedy has been issued by Toyota. This puts myself and others at serious risk, and Toyota has made no accommodations to ensure my safety, such as a loaner vehicle. In addition, I am continuing to make payments on this vehicle through Toyota Financial Services, despite being unable to use it safely or as intended. I urge NHTSA to take immediate action to: •Investigate the reason for the extended delay in remedy •Pressure Toyota to offer protective measures or replacement vehicles •Ensure that automakers are held accountable when they fail to resolve serious recalls in a reasonable timeframe I expect a response or update from NHTSA and Toyota regarding the status of this recall and the lack of consumer support. | Crash: No Fire: No | Unknown |
| May 2025 | AIR BAGS | The contact owned a 2020 Toyota Camry. The contact stated that his wife was driving at 60 MPH, when another vehicle struck the rear driver's side, causing the vehicle to spin and crash into a semi-truck's trailer. The contact stated that the tires had caved in as a result of the collision. The air bags did not deploy. The contact's wife's head struck the steering wheel and the front driver's side window. The contact's wife suffered cuts, bruises, and bumps on her forehead, hands, and arms. The contact's parents were also present in the vehicle. The contact's father suffered head, hand, and wrist injuries, while the contact's mother suffered six broken ribs and two broken hands. The contact's wife and parents were transported to the hospital via ambulance. The vehicle was towed to the tow yard and was deemed totaled by the insurance company. The manufacturer was made aware of the failure, and after reviewing the crash report data, the contact was informed that the air bag system was operating properly, and the criteria were not met for the air bags to deploy. The failure mileage was approximately 35,000. | Crash: Yes Fire: No Injuries: 3 Towed Medical attention | 35,000 |
| May 2025 | STEERING | Description of the Problem: On May 19, 2025, the steering wheel intermediate shaft or column of my 2020 Toyota Camry LE Hybrid began to malfunction. The steering became unexpectedly hard and stuck, significantly affecting my ability to safely control the vehicle. This problem occurs intermittently but poses a serious safety risk as it can happen while the vehicle is in motion, especially during turns or lane changes. •The affected component is the steering column/intermediate shaft, and it is available for inspection upon request. •This malfunction put my safety and the safety of others at risk, as it limited my ability to steer accurately and could potentially result in a collision, especially in emergency or high-speed situations. •At this time, the issue has not yet been reproduced or confirmed by a Toyota dealership or an independent service center, but I am in the process of scheduling an inspection. •The vehicle has not yet been inspected by the manufacturer, police, insurance, or other parties, but I am prepared to provide access to the vehicle for a thorough inspection. •There were no warning lamps, error messages, or advance symptoms before the failure. The issue appeared suddenly on May 19, 2025, without any prior signs or indicators. | Crash: No Fire: No | Unknown |
| Apr 2025 | ENGINE | This was a recall due to the coolant valve Thursday, my vehicle had went in for the recall I picked up my vehicle Friday morning I checked to make sure the part that they have changed nothing wrong with it or not. When I looked at the part a day after I noticed pink stuff is leaking from around it this was announced by Toyota This is the New part they had just made I’m assuming and it is still leaking I have a 2020 Toyota Camry. With 141,000 miles. And now I am having issues. Toyota needs to redesign this piece or have a further investigation on it. | Crash: No Fire: No | Unknown |
| Apr 2025 | FUEL/PROPULSION SYSTEM | engine coolant bypass valve 'a' control circuit/open: circuit short to battery or open I honestly feel like this is not safe. If you’re driving your engine could possibly overheat or it can crack the engine block and several different others I’m not a familiar mechanic this code just popped up My car is running a bit funny I would say that’s what made me do the scan in the first place Nobody has looked at it. I used a code scanner. I cleared the code and then I re-scanned it, and it was still there. Just for a future note, this is for a 2020 Toyota Corolla at 141,000 miles I have seen where the Toyota Corolla is having the same issue several different people at that so I do think they need to have a open investigation about this issue because it is an outgoing issue | Crash: No Fire: No | Unknown |
| Apr 2025 | AIR BAGS | Recall issued in December 2023…Remedy was estimated to be available in Q3 of 2024. It is now Q2 of 2025, and remedy is still not available. | Crash: No Fire: No | Unknown |
| Apr 2025 | AIR BAGS | Toyota has issued a recall for OCS "Airbag may not deploy" but hasn't yet provided a remedy. I was notified in Aug. 2024 and now it's April 2025 and still no "remedy available". I have tried several different dealers in multiple states, to no avail, in both Utah and Hawaii. | Crash: No Fire: No | Unknown |
| Apr 2025 | AIR BAGS | There has been an open recall since December 2023, which Toyota has not provided a remedy. I have been the dealership several times to get my oil change and to get new tires. They did not mention anything about the open recall nor did they fix it. The subject vehicles have Occupant Classification System (OCS) sensors in the front passenger seat, that could have been improperly manufactured. Safety Risk This would not allow the airbag system to properly classify the occupant’s weight, and the airbag may not deploy as designed in certain crashes, increasing the risk of injury.. | Crash: No Fire: No | Unknown |
| Apr 2025 | AIR BAGS | The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Mar 2025 | AIR BAGS | The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Mar 2025 | ENGINE,FUEL/PROPULSION SYSTEM | vehicle will stall out in the middle of driving as if it does not have any fuel. Toyota could not pull the error code a second time replaced a random part and the next month the car continued to stall out. | Crash: No Fire: No | Unknown |
| Mar 2025 | ELECTRICAL SYSTEM | Only the driver side door unlocks. Started with rear driver side door. Now only driver side door unlocks with key fob. Replaced battery and had fob program still same issue. | Crash: No Fire: No | Unknown |
| Mar 2025 | AIR BAGS | The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Mar 2025 | SERVICE BRAKES | I was going down the road and suddenly my brakes locked up. I had no control of my car and I hit a telephone pole at 60 mph. I had the car towed to a Toyota repair shop and days later the guy told me it had been wrecked before. I was not told this by the dealership and nothing showed up on the car through CARFAX. The dealership had replaced 2 batteries within 7 months and I had taken it to the dealership because of the noise in the front end, later to be told it was due to the wreckage that was not fixed previously. I am now being told my Camry is being totaled. | Crash: Yes Fire: No Towed | Unknown |
| Mar 2025 | ENGINE AND ENGINE COOLING | Coolant valve frailer coursing A coolant leak can cause the engine to overheat and cause a vehicle stall and engine to be replaced , or car Heads to be replaced .the engine may get damaged mechanically, possibly resulting in an engine coolant leaking in to cylinders of engine | Crash: No Fire: No | Unknown |
| Mar 2025 | AIR BAGS | The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the remedy parts were not available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms part not available. The VIN was not available. | Crash: No Fire: No | Unknown |
| Feb 2025 | AIR BAGS | A safety recall for the Occupant Classification System (OCS) was issued by NHTSA in Dec 2023. I have contacted my Toyota dealer on 6/7/24 and again on 10/28/24 and they said that "A remedy is still not available" and "Toyota has not found a fix yet". It is now Feb 2025, more than a year after the recall for this matter, and Toyota has still not provided a fix. | Crash: No Fire: No | Unknown |
| Feb 2025 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | Started vehicle and went to back up. Car slammed into reverse and disply showed Drive start control malfunction. The service engine light came on. I removed the battery to reset the error message and the following dayi took it to the dealership. They checked it out and told me that they didnt find anything wrong with it since it wasnt displaying a service engine light. So i went home with it. The next day it did it again so i took it back to them while the condition was happening. Which insisted of the error message, serv eng light, gearshift indicator displaying drive and park at the same time. Also the door locks were continually locking and unlocking. They put a new water valve plus a neut switch assy and a new xmission lever in it and told me it was fixed. I picked it up and the next day it did it again. Returned it to them and they said that the new part was possibly bad from Toyota, ordered a new one, put it in and said it was all good now. I picked car up and 9 months later its happening again. Not sure what to do. Please help | Crash: No Fire: No | Unknown |
| Feb 2025 | POWER TRAIN | The contact owns a 2020 Toyota Camry. The contact stated that upon approaching the vehicle, the contact became aware of an excessive fluid leak underneath the transmission. The contact decided not to drive the vehicle. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission oil pump seal. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The contact filed a claim with the manufacturer; however, the claim was declined. The failure mileage was 70,000. | Crash: No Fire: No Towed | 70,000 |
| Feb 2025 | AIR BAGS | Toyota’s Occupant Classification Sensor (OCS) recall, which prevents airbags from deploying in a crash, was announced in November 2023. Despite multiple calls over the past year, Toyota has failed to resolve the issue, repeatedly giving me the runaround—both over the phone and in person at the dealership. This is completely unacceptable. My previous Camry had an airbag recall, which was fixed just before a serious accident caused by an unlicensed driver. Thankfully, the airbags deployed, likely preventing severe injury or worse. Now, I face the same dangerous issue again with this recall, and I refuse to put myself or my son at risk by driving a vehicle with defective airbags. After finally escalating the issue to Toyota corporate, they offered me a loaner vehicle. However, after spending an entire day coordinating and traveling to pick it up, the dealership treated me terribly, refusing to provide a comparable vehicle with basic features like Apple CarPlay for GPS. The staff was rude and unprofessional, making me extremely uncomfortable leaving my car there for an estimated four months—the earliest they claim they can fix it. This is my primary vehicle—our only car for long trips and daily use. I have an older car for short errands, but this is not a viable alternative. To make matters worse, when I reported the terrible experience back to Toyota corporate, they had no solutions, and will not offer rental car reimbursement. This is negligence, plain and simple. This is the second time in the past 10-15 years Toyota has faced a major airbag recall, with at least 28 fatalities and a $70+ million settlement tied to past failures. How is Toyota being allowed to do this again? They must be held accountable. | Crash: No Fire: No | Unknown |