Complaint volume
263 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Toyota Camry Complaints
263 consumer-submitted complaints on record for the 2020 Toyota Camry, grouped by component category.
263 Total complaints
14 Crash reports
2 Fire reports
12 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system, air bags, engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 14 crash reports, 2 fire reports, 12 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 78 complaints, with an average reported failure mileage of 27,320 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system, air bags, engine?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Toyota Camry?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Toyota Camry
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Toyota Camry complaints?
14 Crash
2 Fire
12 Injury
0 Fatality
20 Towed
12 Medical attention
What are the most common 2020 Toyota Camry complaint categories?
ELECTRICAL SYSTEM 46
AIR BAGS 39
ENGINE 31
UNKNOWN OR OTHER 23
POWER TRAIN 21
FUEL/PROPULSION SYSTEM 19
SERVICE BRAKES 7
SEAT BELTS 5
VEHICLE SPEED CONTROL 5
VISIBILITY 5
263 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2025 | ENGINE | Incident Highway Malfunction Occurs – [XXX] While driving at a steady speed on the highway, my 2020 Toyota Camry unexpectedly shifted gears on its own. I did not bump the gear shifter or interact with the controls in any abnormal way. The gear shift occurred without warning or driver input, while the vehicle was in motion. A “Drive Start Control Malfunction” warning appeared on the dashboard at the time of the incident. Vehicle Towed to Toyota Service Center – July 11 2025 Following the incident, I brought the car to a Toyota dealership for diagnosis and repair. I spoke with a service advisor named Rebecca, explained the situation, and clearly stated that I did not hit or touch the gear. The vehicle was kept for inspection, repair and I communicatied with Toyota. Vehicle Picked Up – July 16, 2025 I picked up my car from the Toyota dealership on Wednesday, July 16, 2025. I had not yet heard back from Toyota about coverage or resolution. I chose to wait for further communication regarding whether they would take responsibility for the malfunction. Toyota Corporate Follow-Up Call – July 23, 2025 On Tuesday, July 23, 2025, Toyota corporate called to inform me that the repair would not be covered, citing that the vehicle is out of warranty. What disturbed me most was that the representative claimed I had told Rebecca that I might have “bumped the gear,” which is completely false. I made it clear from the beginning that I never touched the gear shifter, and that the malfunction occurred while I was driving normally. This false statement was either a miscommunication or a lie — and it minimizes the seriousness of a potential safety defect. Response to Toyota’s Misrepresentation – July 23, 2025 During the call, I told Toyota that misrepresenting my account was unacceptable and dangerous. If Toyota is aware that this vehicle model may experience uncommanded gear changes while in motion and fails to report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jul 2025 | ELECTRICAL SYSTEM | On multiple occasions the doors have Locked or Unlocked automatically while driving. This puts my children at risk not knowing if doors will stay locked while driving. The problem has not been looked at a dealer. I doubt they could reproduce it being so random and infrequent. There were not any warning lamps or messages. | Crash: No Fire: No | Unknown |
| Jul 2025 | AIR BAGS,UNKNOWN OR OTHER | Manufacturer has not been able to fix a safety recall on a timely manner .I read that air bags my not deployed and fatal injuries could be suffered if in an accident. It has been years since the recall came out and still no solution . | Crash: No Fire: No | Unknown |
| Jul 2025 | AIR BAGS | The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Jul 2025 | AIR BAGS,SEAT BELTS | I was in an accident, going about 40mph (about 30mph at time of impact), and no airbags were deployed. Police officer reported that he also did not see that the tension of the seat belt remained tense after the crash. Seems that there was a problem with both systems. The other vehicle had all their airbags deploy. | Crash: Yes Fire: No Injuries: 2 Towed Medical attention | Unknown |
| Jun 2025 | VEHICLE SPEED CONTROL | This vehicle, and models with the same throttle body and air filter/air duct assembly have an issue. Where plastic parts from the vacuum box attached to the air duct come loose and get stuck in the throttle body. Causing the engine to rev up then die. I have dealt with this same issue twice in the last three weeks. Thank you for your time. | Crash: No Fire: No | Unknown |
| Jun 2025 | LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | FORWARD FACING RADAR SYSTEM MALFUNCTION. IF VEHICLE IS PARKED IN THE SUN AND WINDSHIELD IS HOT THE FORWARD FACING RADAR IS OVERHEATED AND WHEN YOU START THE VEHICLE THE SAFETY SYSTEM FAIL TO BOOT UP. IF THIS ISN'T ENOUGH OF A SAFETY CONCERN THE ERROR MESSAGES OBSTRUCT YOUR INSTRUMENT CLUSTER SCREEN SO YOU CAN NOT SEE IMPORTANT THINGS LIKE YOUR SPEEDOMETER. YOU CAN CANCEL THE WARNING BUT WITH IN A FEW SECONDS IT REAPPEARS AND OBSTRUCTS YOUR VIEW. VEHICLE WAS TAKEN TO DEALERSHIP. THERE ARE NO RECALLS OR SAFETY BULLETINS ON IT FROM TOYOTA CORP AND NO KNOWN FIX. THIS PROBLEM DID NOT EXIST UNTIL TOYOTA MOVED FORWARD RADAR FROM GRILL AREA AND PLACED IT INSIDE WINDSHIELD TOP CENTER. IF I MANUALLY COOL THE AREA WITH COLD WATER OR PROLONGED FAN BLOWING ON THE AREA I CAN RESTART AND SAFETY SYSTEM BOOTS UP FINE. THIS CONTINUALLY HAPPENS OVER SEVERAL YEARS, AND YET STILL NO RECALL. SEVERAL DISCUSSIONS ON TOYOTA'S FORUM ABOUT THIS EXACT ISSUE. YET NEITHER TOYOTA OR NHTSA ARE ADDRESSING IT. LETS RECALL AND FIX THIS BEFORE SOMEONE DIES AS A RESULT OF THE SAFETY SYSTEM MALFUNCTION OR THE WARNING MESSAGE OBSTRUCTING THE INSTRUMENT CLUSTER. | Crash: No Fire: No | Unknown |
| Jun 2025 | UNKNOWN OR OTHER | Door Lock Actuators failed on all doors. At times they don't unlock or don't lock. Toyota informed not covered under Warranty, No Recall or Campaign Notice. For the safety of myself and family I had them replaced at a mechanic. My truck lock is also faulty but not replaced. This started in May 2023 with one lock and again in December of 2024 with the other 3 locks. | Crash: No Fire: No | Unknown |
| Jun 2025 | AIR BAGS | I am filing a formal complaint regarding a longstanding and unresolved recall on my 2020 Toyota Camry XSE. The recall in question — NHTSA #23V865 / Toyota #23TB15 — was issued on December 19, 2023, and involves a critical defect: the passenger airbag may fail to deploy in a crash. As of today, nearly six months later, no remedy has been issued by Toyota. This puts myself and others at serious risk, and Toyota has made no accommodations to ensure my safety, such as a loaner vehicle. In addition, I am continuing to make payments on this vehicle through Toyota Financial Services, despite being unable to use it safely or as intended. I urge NHTSA to take immediate action to: •Investigate the reason for the extended delay in remedy •Pressure Toyota to offer protective measures or replacement vehicles •Ensure that automakers are held accountable when they fail to resolve serious recalls in a reasonable timeframe I expect a response or update from NHTSA and Toyota regarding the status of this recall and the lack of consumer support. | Crash: No Fire: No | Unknown |
| May 2025 | AIR BAGS | The contact owned a 2020 Toyota Camry. The contact stated that his wife was driving at 60 MPH, when another vehicle struck the rear driver's side, causing the vehicle to spin and crash into a semi-truck's trailer. The contact stated that the tires had caved in as a result of the collision. The air bags did not deploy. The contact's wife's head struck the steering wheel and the front driver's side window. The contact's wife suffered cuts, bruises, and bumps on her forehead, hands, and arms. The contact's parents were also present in the vehicle. The contact's father suffered head, hand, and wrist injuries, while the contact's mother suffered six broken ribs and two broken hands. The contact's wife and parents were transported to the hospital via ambulance. The vehicle was towed to the tow yard and was deemed totaled by the insurance company. The manufacturer was made aware of the failure, and after reviewing the crash report data, the contact was informed that the air bag system was operating properly, and the criteria were not met for the air bags to deploy. The failure mileage was approximately 35,000. | Crash: Yes Fire: No Injuries: 3 Towed Medical attention | 35,000 |
| May 2025 | STEERING | Description of the Problem: On May 19, 2025, the steering wheel intermediate shaft or column of my 2020 Toyota Camry LE Hybrid began to malfunction. The steering became unexpectedly hard and stuck, significantly affecting my ability to safely control the vehicle. This problem occurs intermittently but poses a serious safety risk as it can happen while the vehicle is in motion, especially during turns or lane changes. •The affected component is the steering column/intermediate shaft, and it is available for inspection upon request. •This malfunction put my safety and the safety of others at risk, as it limited my ability to steer accurately and could potentially result in a collision, especially in emergency or high-speed situations. •At this time, the issue has not yet been reproduced or confirmed by a Toyota dealership or an independent service center, but I am in the process of scheduling an inspection. •The vehicle has not yet been inspected by the manufacturer, police, insurance, or other parties, but I am prepared to provide access to the vehicle for a thorough inspection. •There were no warning lamps, error messages, or advance symptoms before the failure. The issue appeared suddenly on May 19, 2025, without any prior signs or indicators. | Crash: No Fire: No | Unknown |
| Apr 2025 | ENGINE | This was a recall due to the coolant valve Thursday, my vehicle had went in for the recall I picked up my vehicle Friday morning I checked to make sure the part that they have changed nothing wrong with it or not. When I looked at the part a day after I noticed pink stuff is leaking from around it this was announced by Toyota This is the New part they had just made I’m assuming and it is still leaking I have a 2020 Toyota Camry. With 141,000 miles. And now I am having issues. Toyota needs to redesign this piece or have a further investigation on it. | Crash: No Fire: No | Unknown |
| Apr 2025 | FUEL/PROPULSION SYSTEM | engine coolant bypass valve 'a' control circuit/open: circuit short to battery or open I honestly feel like this is not safe. If you’re driving your engine could possibly overheat or it can crack the engine block and several different others I’m not a familiar mechanic this code just popped up My car is running a bit funny I would say that’s what made me do the scan in the first place Nobody has looked at it. I used a code scanner. I cleared the code and then I re-scanned it, and it was still there. Just for a future note, this is for a 2020 Toyota Corolla at 141,000 miles I have seen where the Toyota Corolla is having the same issue several different people at that so I do think they need to have a open investigation about this issue because it is an outgoing issue | Crash: No Fire: No | Unknown |
| Apr 2025 | AIR BAGS | Recall issued in December 2023…Remedy was estimated to be available in Q3 of 2024. It is now Q2 of 2025, and remedy is still not available. | Crash: No Fire: No | Unknown |
| Apr 2025 | AIR BAGS | Toyota has issued a recall for OCS "Airbag may not deploy" but hasn't yet provided a remedy. I was notified in Aug. 2024 and now it's April 2025 and still no "remedy available". I have tried several different dealers in multiple states, to no avail, in both Utah and Hawaii. | Crash: No Fire: No | Unknown |
| Apr 2025 | AIR BAGS | There has been an open recall since December 2023, which Toyota has not provided a remedy. I have been the dealership several times to get my oil change and to get new tires. They did not mention anything about the open recall nor did they fix it. The subject vehicles have Occupant Classification System (OCS) sensors in the front passenger seat, that could have been improperly manufactured. Safety Risk This would not allow the airbag system to properly classify the occupant’s weight, and the airbag may not deploy as designed in certain crashes, increasing the risk of injury.. | Crash: No Fire: No | Unknown |
| Apr 2025 | AIR BAGS | The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Mar 2025 | AIR BAGS | The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Mar 2025 | ENGINE | vehicle will stall out in the middle of driving as if it does not have any fuel. Toyota could not pull the error code a second time replaced a random part and the next month the car continued to stall out. | Crash: No Fire: No | Unknown |
| Mar 2025 | ELECTRICAL SYSTEM | Only the driver side door unlocks. Started with rear driver side door. Now only driver side door unlocks with key fob. Replaced battery and had fob program still same issue. | Crash: No Fire: No | Unknown |
| Mar 2025 | AIR BAGS | The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Mar 2025 | SERVICE BRAKES | I was going down the road and suddenly my brakes locked up. I had no control of my car and I hit a telephone pole at 60 mph. I had the car towed to a Toyota repair shop and days later the guy told me it had been wrecked before. I was not told this by the dealership and nothing showed up on the car through CARFAX. The dealership had replaced 2 batteries within 7 months and I had taken it to the dealership because of the noise in the front end, later to be told it was due to the wreckage that was not fixed previously. I am now being told my Camry is being totaled. | Crash: Yes Fire: No Towed | Unknown |
| Mar 2025 | ENGINE AND ENGINE COOLING | Coolant valve frailer coursing A coolant leak can cause the engine to overheat and cause a vehicle stall and engine to be replaced , or car Heads to be replaced .the engine may get damaged mechanically, possibly resulting in an engine coolant leaking in to cylinders of engine | Crash: No Fire: No | Unknown |
| Mar 2025 | AIR BAGS | The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the remedy parts were not available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms part not available. The VIN was not available. | Crash: No Fire: No | Unknown |
| Feb 2025 | AIR BAGS | A safety recall for the Occupant Classification System (OCS) was issued by NHTSA in Dec 2023. I have contacted my Toyota dealer on 6/7/24 and again on 10/28/24 and they said that "A remedy is still not available" and "Toyota has not found a fix yet". It is now Feb 2025, more than a year after the recall for this matter, and Toyota has still not provided a fix. | Crash: No Fire: No | Unknown |