Complaint volume
263 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
263 consumer-submitted complaints on record for the 2020 Toyota Camry, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
263 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are electrical system, air bags, engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 14 crash reports, 2 fire reports, 12 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 78 complaints, with an average reported failure mileage of 27,320 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
263 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Feb 2025 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | Started vehicle and went to back up. Car slammed into reverse and disply showed Drive start control malfunction. The service engine light came on. I removed the battery to reset the error message and the following dayi took it to the dealership. They checked it out and told me that they didnt find anything wrong with it since it wasnt displaying a service engine light. So i went home with it. The next day it did it again so i took it back to them while the condition was happening. Which insisted of the error message, serv eng light, gearshift indicator displaying drive and park at the same time. Also the door locks were continually locking and unlocking. They put a new water valve plus a neut switch assy and a new xmission lever in it and told me it was fixed. I picked it up and the next day it did it again. Returned it to them and they said that the new part was possibly bad from Toyota, ordered a new one, put it in and said it was all good now. I picked car up and 9 months later its happening again. Not sure what to do. Please help | Crash: No Fire: No | Unknown |
| Feb 2025 | POWER TRAIN | The contact owns a 2020 Toyota Camry. The contact stated that upon approaching the vehicle, the contact became aware of an excessive fluid leak underneath the transmission. The contact decided not to drive the vehicle. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission oil pump seal. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The contact filed a claim with the manufacturer; however, the claim was declined. The failure mileage was 70,000. | Crash: No Fire: No Towed | 70,000 |
| Feb 2025 | AIR BAGS | Toyota’s Occupant Classification Sensor (OCS) recall, which prevents airbags from deploying in a crash, was announced in November 2023. Despite multiple calls over the past year, Toyota has failed to resolve the issue, repeatedly giving me the runaround—both over the phone and in person at the dealership. This is completely unacceptable. My previous Camry had an airbag recall, which was fixed just before a serious accident caused by an unlicensed driver. Thankfully, the airbags deployed, likely preventing severe injury or worse. Now, I face the same dangerous issue again with this recall, and I refuse to put myself or my son at risk by driving a vehicle with defective airbags. After finally escalating the issue to Toyota corporate, they offered me a loaner vehicle. However, after spending an entire day coordinating and traveling to pick it up, the dealership treated me terribly, refusing to provide a comparable vehicle with basic features like Apple CarPlay for GPS. The staff was rude and unprofessional, making me extremely uncomfortable leaving my car there for an estimated four months—the earliest they claim they can fix it. This is my primary vehicle—our only car for long trips and daily use. I have an older car for short errands, but this is not a viable alternative. To make matters worse, when I reported the terrible experience back to Toyota corporate, they had no solutions, and will not offer rental car reimbursement. This is negligence, plain and simple. This is the second time in the past 10-15 years Toyota has faced a major airbag recall, with at least 28 fatalities and a $70+ million settlement tied to past failures. How is Toyota being allowed to do this again? They must be held accountable. | Crash: No Fire: No | Unknown |
| Feb 2025 | FUEL/PROPULSION SYSTEM | the vehicle will randomly shut down and it is due to the fuel pump or fuel pump sensor being faulty. It will shut down in the middle of driving which is a hazard and can lead to a car crash | Crash: No Fire: No | Unknown |
| Feb 2025 | VEHICLE SPEED CONTROL | Brakes under constant pressure took longer to engage. One minute later while pulling into parking stall the brake pedal went to floor and one pump immediately after it engaged. Simultaneously, the car accelerated and jumped a curb and one foot into the landscape. Had the acceleration continued and/or the brakes not engaged the vehicle would have hit a tree in another 3'. This tree was about 18"-24" diameter. One hour later cautiously drove to Toyota dealer who performed inspection of brake system, test drove, and scanned the computer system. They found no abnormal codes for the time of the incidents. They could not replicate the issues. There were no warning indicators noticed during the incident. Scan data and incident report sent to Toyota Field Agents confirmed the described problem was not found in the system. | Crash: No Fire: No | Unknown |
| Jan 2025 | POWER TRAIN | The contact owns a 2020 Toyota Camry. The contact stated while driving at approximately 40 MPH, the vehicle shuddered and stalled. No warning light was illuminated. The vehicle was taken to a dealer to be diagnosed; however, the failure cause was unidentifiable. The dealer informed the contact that the engine might need to be replaced. The vehicle was repaired however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that the transmission needed to be replaced. The dealer informed the contact that the parts would not be available until March 2025. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 99,000. | Crash: No Fire: No | 99,000 |
| Jan 2025 | ENGINE | The contact owns a 2020 Toyota Camry. The contact stated while driving at approximately 20 MPH, the vehicle stalled. No warning light was illuminated. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The dealer made the contact aware of an unknown NHTSA recall; however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000. | Crash: No Fire: No Towed | 85,000 |
| Jan 2025 | AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION | See attached document for complaint. | Crash: No Fire: No | Unknown |
| Jan 2025 | POWER TRAIN | Driving normal about 60mph. Car seems to go into limp mode with no acceleration response. Toyota confirms the clutch actuator is failing causing the vehicle to not have acceleration pressure and that the transmission needs to be replaced. There are no indications or lights showing a malfunction and acceleration from a stop can be unresponsive. Turning the vehicle off and on will temporarily reset the car without issue. This problem is intermittent but increasing in frequency. | Crash: No Fire: No | Unknown |
| Jan 2025 | AIR BAGS | The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Jan 2025 | EQUIPMENT | So a few months after installing the pedal commander chip my Camry out of nowhere began flashing warning symbols and messages and the engine was reduced to about 5% power. Pre-collision braking was down, ABS was down, lane assistance was down, cruise control was down and it also said “Engine Reduced Power”, please see dealership! So I parked, turned off the car and disconnected the battery for about 10-15 mins. When I reconnected the battery and started the car everything was fine and there were no codes/warning lights. So I thought it was a glitch. Then like 3-4 days later it did it again immobilizing me outside of a clients house to where I had to get it towed. I then thought to unplug the chip and see if that did anything and of course once I did it started up and drove fine with no codes, for about a month or so. Then it gave me all the same codes as before but now without the chip installed. Did an oil change with new filter, replaced the starter cause now it wouldn’t start at all or turn over. Once I replaced the starter, I was able to get it started and drive it a few times over the course of 3-4 weeks at the time I wasn’t driving it that much. But then all of a sudden it stops starting again and now gives me all those codes again and now my Camry has been immobilized for the past year, basically all cause of the accelerator chip. | Crash: No Fire: No | Unknown |
| Jan 2025 | POWER TRAIN,ENGINE | The contact owns a 2020 Toyota Camry. The contact stated while driving at 30 MPH on the highway, the vehicle lost motive power. The contact stated that the vehicle failed to respond while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was not taken to be diagnosed or repaired. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000. | Crash: No Fire: No | 38,000 |
| Jan 2025 | POWER TRAIN | There is a progressing whine sound when accelerating, it's a common sign of a transmission failing, others online have described the same issue and they had to replace their transmission, I'd be worried about my transmission failing mid drive and not being able to control the car. | Crash: No Fire: No | Unknown |
| Jan 2025 | FUEL/PROPULSION SYSTEM | On December 31, 2001, I was driving 2020 Toyota Camry LE at 20mph and the engine stalled. I kept pressing the gas but my vehicle wouldn't go. The check engine light was also on so we took it to a local shop where they mentioned the Toyota fuel pump recall. We then took it to a local Toyota dealer where they said my specific Camry was not included in the recall and I had to pay $1, 655.69 for a new fuel pump to be installed. My car exhibited the same systems as described in the fuel pump recall therefore I believe my car should be included in the recall and I should be reimbursed. | Crash: No Fire: No | Unknown |
| Jan 2025 | AIR BAGS | The contact owns a 2020 Toyota. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the remedy parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Jan 2025 | AIR BAGS | There has been a safety recall for the passenger airbag for my Toyota for over a year. My dealer says Toyota has not provided them with the part (s) to fix the problem leaving me to drive in an unsafe car exposing passengers, and myself when I had to have someone driver for me after foot surgery, to danger. | Crash: No Fire: No | Unknown |
| Jan 2025 | ENGINE,FUEL/PROPULSION SYSTEM | Low pressure fuel pump defective. Engine dies and/or surges under load at cruise speeds, sometimes dies at idle. Engine shuts down merging onto highway. Occupant(s) could be hit when pulling out into traffic if engine dies. Problem has been reproduced. Dealership said fuel pump is not covered under previous recall, but Toyota has a TSB stating the VIN# is in the TSB range for the above mentioned concerns. No DTC's are set, no messages set. | Crash: No Fire: No | Unknown |
| Jan 2025 | AIR BAGS | I am filing this complaint to report a serious and ongoing issue regarding the unresolved safety recall 23TA15 (Interim Notice 23TB15) for my vehicle, a 2020 Toyota Camry LE (VIN: [XXX] ). The recall is associated with a critical defect where the passenger airbag may fail to deploy (NHTSA #23V865). It has been over 1 year since this recall was issued, and despite repeated visits to Toyota dealerships, I have been informed each time that the required remedy is not yet available. This delay is unacceptable, particularly for a defect that directly compromises the safety of vehicle occupants. The inability of the passenger airbag to deploy in an accident poses a significant risk of severe injury or death. As the owner of this vehicle, I am extremely concerned that Toyota has not prioritized this issue or provided an adequate solution within a reasonable timeframe. I respectfully request the NHTSA to investigate this matter and take the necessary actions to ensure Toyota fulfills its responsibility to provide a timely and effective remedy for this critical safety recall. I would also appreciate guidance on any additional steps I can take as a consumer to expedite the resolution of this issue. Thank you for your attention to this urgent matter. I am available to provide any further information or documentation required. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Dec 2024 | ELECTRICAL SYSTEM,AIR BAGS,LATCHES/LOCKS/LINKAGES | The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the "Failure - Ignition Control" message was displayed. The contact stated that occasionally the seat belt warning chime failed to turn off while the seat belt was secured. In addition, the contact stated that the vehicle occasionally failed to start, and all four door latches failed to unlock while using the key fob. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,000. VIN tool confirms parts not available. | Crash: No Fire: No | 76,000 |
| Dec 2024 | SEAT BELTS | My seat belt buckle doesn’t click. I am at a Toyota dealership and they are charging me $378 to fix it. My warranty doesn’t cover this as well. This is a huge safety issue. | Crash: No Fire: No | Unknown |
| Dec 2024 | AIR BAGS | The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms no parts available. | Crash: No Fire: No | Unknown |
| Dec 2024 | ELECTRICAL SYSTEM | Just bought this car in May 2024 and a few months after owning it my check engine light came on. They said the issue is with a coolant bypass valve and the issue is common with Toyota’s like mine. There is currently no recall, warranty is fighting me to fix it and the repairs will cost me over $700! Toyota needs to recall for this issue | Crash: No Fire: No | Unknown |
| Nov 2024 | AIR BAGS | Air bag malfunction report to dealer waring on dash | Crash: No Fire: No | Unknown |
| Nov 2024 | AIR BAGS | The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Oct 2024 | AIR BAGS | It looks like this recall was also submitted in February 2024 and just reissues but still has no repair available. Just wanted to bring it to your attention since it is now a recall that is 6 months old with no fix. | Crash: No Fire: No | Unknown |