260 Total complaints
14 Crash reports
2 Fire reports
12 Injury reports
Quick answer: The 2020 Toyota Camry has 260 consumer-submitted complaints in our database. The most common complaint categories are electrical system, air bags, engine. Enriched records show 14 crash reports, 2 fire reports, and 12 injury reports.
Complaint data reflects consumer-submitted reports. A complaint is not proof of a defect, recall, or manufacturer fault. Enriched severity fields come from official bulk records when the complaint can be matched by ODI number.

Buyer interpretation

How to use these complaints before buying

Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.

Complaint volume

260 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.

Pattern to inspect

The most common categories are electrical system, air bags, engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.

Severity flags

Enriched records include 14 crash reports, 2 fire reports, 12 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.

Mileage clue

Mileage is available on 77 complaints, with an average reported failure mileage of 23,103 miles. Compare that with the mileage on the listing.

Questions to ask the seller

  • Have you had any problems related to electrical system, air bags, engine?
  • Can I see recent maintenance and repair records?
  • Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
  • Can we also check the recall record for this 2020 Toyota Camry?
Used-car checklist

Use these complaints before the test drive.

Build a buyer checklist to turn these issues into questions and inspection points.

2020 Toyota Camry
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.

How severe are the 2020 Toyota Camry complaints?

Enriched complaint indicators from official bulk records.

14 Crash
2 Fire
12 Injury
0 Fatality
20 Towed
12 Medical attention

Mileage at failure is available on 77 complaints ; average reported mileage is 23,103 miles.

Most common incident states: CA (2), MD (2), DC (1), GA (1), NC (1), NY (1), TX (1).

What are the most common 2020 Toyota Camry complaint categories?

260 total complaints on record

Latest complaints

Showing 26-50 of 260 complaints.

Date Component Summary Severity Mileage
Dec 2025 STEERING The built in heater for my steering wheel is making the steering wheel smoke.
Incident: Dec 2025
Crash: No Fire: No Unknown
Dec 2025 VISIBILITY/WIPER Panoramic window becomes not functional and stuck. Window remains open and sun glare becomes to immense at various times of the day blinding the driver.
Incident: Dec 2025
Crash: No Fire: No Unknown
Dec 2025 ENGINE Known by manufacturer. There is a faulty coolant bypass valve that they are forcing customers to pay out of pocket for repairs totaling over $700
Incident: Dec 2025
Crash: No Fire: No Unknown
Dec 2025 ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM My 2020 Camry has been nothing but a problem and Toyota is noncompliant with helping me. The service recall for the fuel pump was fixed at Vaughn Toyota in Bastrop La .. a week later I still had the same issues. They refused to put another fuel pump on my car even thought the fuel pump had a one year warranty. I then took it to Landers in Little Rock and since I had “codes” I had to pay $180 diagnostic fee. Fast forward to now, still have the same crappy fuel pump. I took it to Ryburn Toyota and was told to replace the charcoal canister and vent valve . That was $1000. Problem not fixed. All my lights stay on, I often get a charging system error notification. It goes into reduced power mode. And has left me stranded numerous times on the side of the road. I want whatever is wrong with my car fixed. I have never owned a vehicle with this many problems. I thought Toyota’s were good vehicles but I promise if I ever get rid of this one, I will not purchase another Toyota vehicle again.
Incident: Nov 2024
Crash: No Fire: No Unknown
Dec 2025 POWER TRAIN,VEHICLE SPEED CONTROL Have whining from transmission. When trying to accelerate the car does not shift into gears correctly and there is hesitance and delay. Have issues merging on highway and regular traffic due to hesitance and delay. Car can jerk when accelerating. Had dealership inspect twice at different dates. The dealership said nothing was wrong and that the hesitance and delay was just how the car operates. Discovered that other Toyota Camry's had same issue under T-SB-0008-21. Would like for our model year Toyota Camry be added for repairs.
Incident: Oct 2023
Crash: No Fire: No Unknown
Dec 2025 POWER TRAIN,ELECTRICAL SYSTEM,ENGINE My 2020 Toyota Camry SE suffered a sudden and premature transmission failure at only 114,000 miles. I am a college student and I cannot afford a major repair like this on top of my monthly car payment. The car began showing hesitation and sluggish acceleration on cold starts for a few months, but then suddenly went into limp mode with the Check Engine and Traction Control lights on. The screen displayed a warning saying ‘Malfunction in the electronic control of the engine/throttle/transmission.’ The vehicle became unsafe to drive because it would barely accelerate. If this had happened while I was merging onto a highway, it could have caused an accident. Lakeland Toyota told me the transmission has ‘internal failure’ and quoted me over $8,000 for a replacement. They did not provide detailed diagnostic codes or open the transmission to confirm the mechanical failure — they just saw a code and declared it dead. As a student with limited income, this puts me in a terrible financial situation. I still owe monthly payments on this car and now cannot even drive it. After researching online, I learned that MANY 2018–2020 Camry owners are experiencing similar transmission problems (UA80/UA80E), including hesitation, shuddering, harsh shifting, and early failure. Some owners have reported full transmission failure under 100k miles. There is even a public petition documenting these issues. This appears to be a PATTERN, not an isolated case. A transmission should NOT fail this early on a Toyota, and this sudden loss of power poses a serious safety risk. The vehicle is currently at a transmission specialist for a second opinion, but this may become a widespread issue affecting thousands of Camry owners. I am asking NHTSA to investigate the 2018–2020 Camry transmission problems before more drivers experience unexpected failures in traffic
Incident: Dec 2025
Crash: No Fire: No Unknown
Dec 2025 POWER TRAIN transmission just stopped shifting yes its available for inspection. car suddenly wouldnt accelaerate on the highway. independant service center. has not been inspected by them. no warning lights prior to the incident also the junkyards want double the amount of money for these transmissions cause they say theyre in high demand because they tend to fail
Incident: Oct 2025
Crash: No Fire: No Unknown
Nov 2025 UNKNOWN OR OTHER 2018 - 2024 windshield Quality. I have 4 cracks in my windshield. I have stopped several. Other Toyota Camry owner who also had windshields. Mostly the year 2018-2020.
Incident: Nov 2021
Crash: No Fire: No Unknown
Nov 2025 AIR BAGS,SEAT BELTS,STRUCTURE The Airbag recall on select Toyota Camry. The manufacturer of the airbags in Japan are said to be defective. I have not received new sensors that are on back order. Seatbelt sensors continue to go off, unless they are clicked in all seats. I already had the car fixed twice, they won’t lean to fix the car again. It’s all political financially. The onboard Safety SOS may also be defective in these models.
Incident: Nov 2025
Crash: No Fire: No Unknown
Oct 2025 ELECTRICAL SYSTEM,ENGINE The contact owns a 2020 Toyota Camry. The contact stated that while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was not diagnosed. The contact was informed that the engine oil was changed, and the oil warning light was reset. The mechanic informed the contact that the wiring harness had been damaged due to rodent activity and needed to be replaced. Additionally, the contact reported an issue with the battery draining. The vehicle was diagnosed with a battery failure, and the battery was replaced several times; however, the check engine warning light was occasionally illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 18,000. The VIN was not available.
Incident: Oct 2025
Crash: No Fire: No 18,000
Oct 2025 SERVICE BRAKES,ENGINE,FORWARD COLLISION AVOIDANCE The contact owns a 2020 Toyota Camry. The contact stated that while driving 40 MPH, the vehicle lost motive power, with the engine, Forward Collision Avoidance, and brake malfunction warning lights illuminated. The vehicle was towed to the dealer, where it was diagnosed and determined that the ECM had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 70,599. The VIN was not available.
Incident: Oct 2025
Crash: No Fire: No Towed 70,599
Oct 2025 POWER TRAIN 2020 Toyota Camry 8 speed transmission hesitant and jerking This has led to me being unable to avoid accidents. It is unsafe to accelerate to avoid bad situations. Car has been back to Toyota and they can’t find the cause of the issue but have been able to reproduce it.
Incident: Oct 2025
Crash: No Fire: No Unknown
Oct 2025 POWER TRAIN Transmission failed on a major parkway. A loud noise was heard and engine over-revved. Car started to vibrate and no forward gears worked. I had to drift across two lanes of a coming high speed traffic with no drive power. I eventually got to the side of the road. I put my hazards in as soon as it happened. The vehicle was towed to the location from which it was purchased new in 2020, and serviced at all intervals. The dealership has changed ownership and is now Ourisman Toyota of Richmond. They ran a diagnostic and confirmed that the transmission has failed. There were no warning lamps, however the day prior I noticed the transmission shifting seemed off. I made an appointment to take the car in for checking at the earliest available date. However the failure occurred two days before this date.the car’s mileage is just under 85k. We purchased a 6yr 75k VSP warranty however it has expired by mileage. Car is still financed by Toyota financing. Problem has been reported to Toyota Brand engagement center and has been escalated. We have not received a resolution yet and the case is still in queue after 3 business days:
Incident: Sep 2025
Crash: No Fire: No Unknown
Sep 2025 AIR BAGS Unknown
Incident: Dec 1969
Crash: No Fire: No Unknown
Sep 2025 AIR BAGS The contact owns a 2020 Toyota Camry. The contact stated that the Occupant Classification System (OCS) sensor was defective and failed to recognize when the seat was empty. The contact stated that the failure initially occurred with the front passenger’s seat; however, the rear seats also experienced the failure. The contact had to restart the vehicle or fasten all seat belts to prevent the seat belt chime from activating. Upon investigation, the contact discovered NHTSA Campaign Number: 23V865000 (Air Bags); and linked the failure to the recall. The dealer was notified of the failure and the contact was informed that the VIN was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.
Incident: Aug 2025
Crash: No Fire: No 100,000
Sep 2025 AIR BAGS The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Incident: Sep 2025
Crash: No Fire: No Unknown
Aug 2025 AIR BAGS,SEATS This is the Recall I am speaking about 23V865 for the 2020 Toyota Camry. This is a serious safety risk that I would like to have resolved. I drive around with my family and younger siblings and don't want there safety at risk. It's been 20 months since it was issued and there is no solution! This shouldn't still be any issue after 20 months.
Incident: Aug 2025
Crash: No Fire: No Unknown
Aug 2025 AIR BAGS The contact owns a 2020 Toyota Camry. The contact was reviewing the vehicle registration and became aware that the VIN was included in NHTSA Campaign Number: 23V865000 (Air Bags). The contact called the local dealer, who confirmed that the parts were not yet available for the recall repair. The vehicle was not diagnosed or repaired. The contact had not experienced a failure. The manufacturer was not contacted.
Incident: Dec 2023
Crash: No Fire: No Unknown
Aug 2025 AIR BAGS Out side of charlotte North Carolina
Incident: Jun 2025
Crash: Yes Fire: No Injuries: 1 Towed Medical attention Unknown
Aug 2025 STRUCTURE,UNKNOWN OR OTHER,VISIBILITY/WIPER The panoramic sunroof on my 2020 Toyota Camry XSE failed to close on two separate occasions. The most recent incident occurred about three months ago. After opening the sunroof, the glass panel would not close, leaving the vehicle fully exposed during heavy rain. I had to cover the opening with plastic and tape while standing in the rain, which caused water to enter the vehicle and led to illness from exposure. This failure poses safety risks, including: Driver distraction if the failure occurs while driving. Possible water damage to electrical components, potentially affecting vehicle operation. Reduced visibility in heavy rain. Security risks if the vehicle cannot be secured. Online research and discussions with other owners revealed that this problem appears to be relatively common with Toyota Camry models equipped with a panoramic roof. My initial repair estimate was approximately $12,000, which is unreasonable given the vehicle’s value. I ultimately had the sunroof permanently sealed shut at my own expense. I have video evidence and documentation from both incidents, including an earlier occurrence on August 29, 2020, which was reported to a Toyota dealer but dismissed at the time. I believe this should be investigated as a potential recall.
Incident: May 2025
Crash: No Fire: No Unknown
Aug 2025 AIR BAGS The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.
Incident: Dec 2023
Crash: No Fire: No Unknown
Jul 2025 AIR BAGS,FORWARD COLLISION AVOIDANCE I rear ended a stopped tractor pulling a hay baler at 50 mph. my braking system sent no alerts nor did it brake for me. May airbags did not deploy. I sufferered a broken hand as a result of the impact.
Incident: Jul 2025
Crash: Yes Fire: No Injuries: 1 Towed Medical attention Unknown
Jul 2025 VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE Incident Highway Malfunction Occurs – [XXX] While driving at a steady speed on the highway, my 2020 Toyota Camry unexpectedly shifted gears on its own. I did not bump the gear shifter or interact with the controls in any abnormal way. The gear shift occurred without warning or driver input, while the vehicle was in motion. A “Drive Start Control Malfunction” warning appeared on the dashboard at the time of the incident. Vehicle Towed to Toyota Service Center – July 11 2025 Following the incident, I brought the car to a Toyota dealership for diagnosis and repair. I spoke with a service advisor named Rebecca, explained the situation, and clearly stated that I did not hit or touch the gear. The vehicle was kept for inspection, repair and I communicatied with Toyota. Vehicle Picked Up – July 16, 2025 I picked up my car from the Toyota dealership on Wednesday, July 16, 2025. I had not yet heard back from Toyota about coverage or resolution. I chose to wait for further communication regarding whether they would take responsibility for the malfunction. Toyota Corporate Follow-Up Call – July 23, 2025 On Tuesday, July 23, 2025, Toyota corporate called to inform me that the repair would not be covered, citing that the vehicle is out of warranty. What disturbed me most was that the representative claimed I had told Rebecca that I might have “bumped the gear,” which is completely false. I made it clear from the beginning that I never touched the gear shifter, and that the malfunction occurred while I was driving normally. This false statement was either a miscommunication or a lie — and it minimizes the seriousness of a potential safety defect. Response to Toyota’s Misrepresentation – July 23, 2025 During the call, I told Toyota that misrepresenting my account was unacceptable and dangerous. If Toyota is aware that this vehicle model may experience uncommanded gear changes while in motion and fails to report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident: Jul 2025
Crash: No Fire: No Unknown
Jul 2025 ELECTRICAL SYSTEM On multiple occasions the doors have Locked or Unlocked automatically while driving. This puts my children at risk not knowing if doors will stay locked while driving. The problem has not been looked at a dealer. I doubt they could reproduce it being so random and infrequent. There were not any warning lamps or messages.
Incident: Jun 2025
Crash: No Fire: No Unknown
Jul 2025 AIR BAGS,UNKNOWN OR OTHER Manufacturer has not been able to fix a safety recall on a timely manner .I read that air bags my not deployed and fatal injuries could be suffered if in an accident. It has been years since the recall came out and still no solution .
Incident: Jul 2025
Crash: No Fire: No Unknown

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