Complaint volume
434 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Tesla Model 3 Complaints
434 consumer-submitted complaints on record for the 2020 Tesla Model 3, grouped by component category.
434 Total complaints
51 Crash reports
2 Fire reports
26 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance, unknown or other, vehicle speed control,forward collision avoidance. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 51 crash reports, 2 fire reports, 26 injury reports, and 2 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 74 complaints, with an average reported failure mileage of 13,034 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance, unknown or other, vehicle speed control,forward collision avoidance?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Tesla Model 3?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Tesla Model 3
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Tesla Model 3 complaints?
51 Crash
2 Fire
26 Injury
2 Fatality
35 Towed
25 Medical attention
What are the most common 2020 Tesla Model 3 complaint categories?
FORWARD COLLISION AVOIDANCE 72
UNKNOWN OR OTHER 34
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE 24
SUSPENSION 20
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 18
AIR BAGS 14
STEERING 14
VEHICLE SPEED CONTROL 14
STRUCTURE 13
ELECTRICAL SYSTEM 10
434 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2020 | STEERING,SUSPENSION | TESLA MODEL 3 IN THE JUNKYARD: HTTPS://WWW.AUTOAUCTIONMALL.COM/USED-CARS-FOR-SALE/2020-TESLA-MODEL-3-CO51960570 FRONT WHEELS AND SUSPENSION FALLEN TO BITS. TOP BALL JOINT POPPED APART.. LOWER BALL JOINTS BOTH SNAPPED. STEERING ARM AND LOWER FORE-LINK BUSTED. BAD DAY AT THE TENT FACTORY? PLEASE GET THESE LETHAL CONTRAPTIONS OFF THE ROADS. THANK YOU. CITIZEN KEEF | Crash: No Fire: No | 9,000 |
| Nov 2020 | ELECTRICAL SYSTEM,VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE | FROM THE MOMENT I DROVE MY BRAND NEW TESLA OFF THE LOT - THE SCREEN - THE ONLY WAY TO CONTROL ANYTHING ABOUT THE VEHICLE - WOULD FREEZE; BLACK OUT; AND TAKE SEVERAL MINUTES TO RESET ITSELF. WHILE IN THIS COMPLETELY INOPERATIVE STATE: THE AUDIO SYSTEM WOULD EMIT A HIGH PITCH NOISE; ANY ABILITY TO TELL SPEED; TURNING SIGNAL STATUS; ANYTHING WAS COMPLETELY IMPAIRED; THE CLIMATE CONTROL BLASTS ON HIGH FAN A TORRENT OF COLD AIR. AT 2000 MILES; THIS HAS HAPPENED SEVERAL HUNDRED TIMES - ON AVERAGE ONCE EVERY 10 MILES DRIVEN; THOUGH SOMETIMES TWICE WITHIN A FEW MOMENTS (BOOTS UP ONLY TO RESET AGAIN) AND SOMETIMES IT CAN GO AS FAR AS 30 MINUTES WITHOUT FREEZE; BLACK; RESET. THIS IS EASILY THE MOST EXPENSIVE CAR I'VE EVER PURCHASED; AND HAD NEARLY 0 MILES UPON PICKUP - IT IS EASILY THE MOST FRUSTRATING EXPERIENCE I'VE HAD WITH A CAR. TO NOT BE IN CONTROL OR HAVE ANY VISIBILITY TO THE MACHINE DRIVING AT HIGHWAY SPEEDS WHEN EVERYTHING GOES COMPLETELY BLACK AND THE COMPUTER TAKES MINUTES TO RESET. THE REPAIR FACILITY HAS ESTIMATED $2400 WHICH THEY'RE ATTEMPTING TO CHARGE ME. | Crash: No Fire: No | 15 |
| Nov 2020 | UNKNOWN OR OTHER,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE | I BOUGHT A TESLA MODEL 3 ON 9/19/20. ON 9/23/20 I WAS WAITING IN MY CAR IN A LINE OF CARS AT A FAST FOOD DELIVERY WINDOW, STOPPED 8-10 FT BEHIND A LARGE VEHICLE WITH MY FOOT ON THE BRAKE AS WELL AS IN THE PARK MODE BECAUSE OF THE SLOW SERVICE AHEAD. AFTER A WHILE I REALIZED THAT MY TESLA HAD STARTED MOVING SLOWLY TOWARDS THE VEHICLE IN FRONT. PUMPING THE BRAKE, TRYING TO CHANGE THE GEAR TO REVERSE DID NOT STOP THE CAR. THE SCREEN DATA DISAPPEARED AND A MESSAGE FLASHED SAYING THAT ALL SAFETY FEATURES WERE OFF. I OPENED THE DOOR WHICH IS SUPPOSED TO STOP THE CAR. IT DID NOT EVEN AFTER I GOT OUT OF IT. IT CONTINUED TO MOVE EVEN AFTER CONTACT WAS MADE WITH THE CAR IN FRONT. THE TESLA WAS COMPLETELY CRUSHED. IT WAS A TOTAL LOSS ACCORDING TO A REPAIR SHOP WHERE IT WAS TOWED ON TESLA'S RECOMMENDATION. WHEN I CONTACTED TESLA THEY INFORMED ME THAT MY ACCELERATOR WAS FULLY DEPLOYED. NOT TRUE. I BOUGHT THE TESLA BECAUSE OF ALL THE SAFETY FEATURES, NONE OF WHICH SEEMED TO WORK INCLUDING FAILURE TO NOTICE A LARGE VEHICLE IN FRONT, NOT STOPPING WHEN THE DOOR WAS OPENED, STARTING BY ITSELF IN THE PARK MODE, AND THE DATA SCREEN GOING BLANK EXCEPT FOR THE MESSAGE ABOUT SAFETY SYSTEMS BEING OFF. | Crash: Yes Fire: No Towed | 50 |
| Oct 2020 | STEERING,SUSPENSION | HERE IS A 2020 TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37237764?ROWNUMBER=40 THE FRONT WHEEL HAS GONE WHOMPY. THE LOWER BALL JOINTS HAVE POPPED OUT BUT WORSE STILL THE STEERING ARM HAS SNAPPED OFF FROM THE STEERING KNUCKLE. LOOKS LIKE THE USUAL FRACTURE OF A LOW QUALITY ALLOY CASTING. THIS COULD EASILY HAVE CAUSED A FATAL CRASH. ELON MUSK BLAMES CHINESE DRIVERS FOR DRIVING IT WRONG. THIS ONE IS IN MIAMI NOT CHINA. PERHAPS ELON WILL BLAME THIS ONE ON A LATINO ALSO DRIVING IT WRONG. I STRONGLY URGE YOU TO TAKE ACTION. I URGE YOU WITH EXTREME PREJUDICE. THANK YOU KEEF | Crash: No Fire: No | 3,000 |
| Oct 2020 | SUSPENSION | HERE IS A TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/35210670/PHOTOS/2020-TESLA-MODEL-3-NJ-SOMERVILLE IT HAS TRAVELLED JUST 200 MILES SINCE LEAVING THE TESLA TENT. IT IS LISTED AS HAVING SUSPENSION DAMAGE. THE FRONT OF THE CAR HAS DROPPED SO FAR THAT THE WHEELS ARE JAMMED UP IN THE WELLS. IT IS INSANE AND LUDICROUS THAT THESE CARS DO NOT HAVE LIMIT STOPS ON THE AIR SUSPENSION SO THAT A SIMPLE AIR-LEAK DOES NOT LEAD TO A DISASTROUS COLLAPSE. IN THIS INSTANCE THERE WAS NOT A MAJOR CRASH BUT THAT IS ENTIRELY DOWN TO LUCK. I HOW MANY DEAD AND MANGLED PEOPLE DO YOU NEED BEFORE YOU GROUND THESE DEATH-TRAPS? YOURS IN DISGUST KEEF | Crash: No Fire: No | 200 |
| Oct 2020 | SUSPENSION | YET ANOTHER TESLA MODEL 3 IN THE JUNKYARD WITH A POPPED OUT BALL JOINT. HTTPS://WWW.COPART.COM/LOT/42415580/PHOTOS/2020-TESLA-MODEL-3-NJ-TRENTON THE ATTACHED PHOTOGRAPH SHOWS A CLEARLY DEFINED GOUGE AROUND THE FULL CIRCUMFERENCE OF THE TIRE. THIS PROVES THAT THE SUSPENSION BROKE WHILE THE CAR WAS TRAVELLING ALONG AND WAS NOT THE RESULT OF A COLLISION. YOU SHOULD BE AWARE OF THE CASE OF MASSOUD V TESLA HTTPS://WWW.PLAINSITE.ORG/DOCKETS/3Z2ZFTGN3/SUPERIOR-COURT-OF-CALIFORNIA-COUNTY-OF-LOS-ANGELES/MENA-MASSOUD-V-TESLA-MOTORS-INC-A-DELAWARE-CORPORATION/ THE INSURER PROVED THAT THE CRASH WAS THE RESULT OF SUSPENSION FAILURE. PHOTOGRAPHS OF THE CRASH SCENE PROVED THAT THE SUSPENSION SNAPPED AND THE BASE OF THE CAR LEFT SKID MARKS ON THE ROAD BEFORE IT FINALLY COLLIDED WITH A GUARD-RAIL. THIS CASE WAS SETTLED OUT OF COURT AND TESLA INSISTED UPON THE USUAL NON-DISCLOSURE AGREEMENT PLEASE DEMAND THAT TESLA RECALL THESE DEADLY CARS. THANK YOU. KEEF. | Crash: No Fire: No | 1,300 |
| Oct 2020 | VEHICLE SPEED CONTROL,UNKNOWN OR OTHER | JUST PURCHASE THE AUTO PILOT, WHEN COMING TO A STOP, SOMETIME IT PASS THE WHITE LINE. WHILE GOING STRIGHT,WHEN SIGNAL TO CHANGE LANE TO BYPASS THE SLOW CAR, IT MERGE INTO LEFT TURN AT THE STOP LIGHT. WHEN THE VHEICLE IS GOING AROUND A LEFT CORNER, IT VEER TO THE RIGHT AND DROVE ON THE SHOULD LANE. THE SAME THING HAPPEN GOING TO THE RIGHT CORNER. WHEN TAKE OFF FROM THE GREEN LIGHT, SOMETIME IT SLOWLY,SLOWLY,SLOWLY INCREASE SPEED EVEN THOUGH THERE IS NO CAR IN FRONT OF IT. WHEN SLOW DOWN, IT WAIT THE LAST MINUTE AND TURN THE CAR. ALL MY STUFF ON THE SEAT FLY EVERY WHERE .WHEN APPROACHING A CORNER, IT WOULD SPEED UP AND MAKE A QUICK TURN.. WHEN USING A NAVIGATION, IT TURN INTOI A DEAD END INSTEAD OF THE RIGHT ROUTE. | Crash: No Fire: No | 11,121 |
| Oct 2020 | SUSPENSION,STRUCTURE | BOTH FRONT DOOR AT THE BOTTOM HAS SHARP EDGE THAT SLICE MY LEG WHEN I WORK OUT OF THE CAR. AT 65 MPH ON FREWAY WITH MINOR ROUGH SURFACE, VEHICLE ZIG ZAG SWAY BACK AND FORTH. ONLY ON MINOR ROUGH ROAD FREEWAY SURFACE | Crash: No Fire: No | 16 |
| Oct 2020 | STEERING,SUSPENSION | MODEL 3 MAKES A VERY HIGH PITCH NOISE WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT. IT DOES HAPPEN WHEN YOU PUT THE VEHICLE IN DRIVE AND STAND STILL ON HOLD. IT DOESN'T HAPPEN WHILE DRIVING NOR WHILE IN PARK. | Crash: No Fire: No | 2,000 |
| Sep 2020 | VEHICLE SPEED CONTROL,SERVICE BRAKES | I WAS DRIVING STRAIGHT ON A HIGHWAY USING TRAFFIC AWARE CRUISE CONTROL WHEN THE CAR SUDDENLY BRAKED HARD. IF SOMEONE HAD BEEN DRIVING BEHIND ME TOO CLOSELY I WOULD HAVE BEEN REAR ENDED AT A HIGH SPEED. I'VE SEEN ONLINE THAT PEOPLE REFER TO THIS AS "PHANTOM BRAKING," AND IT SEEMS TO BE A COMMON ISSUE WITH TESLA CARS. | Crash: No Fire: No | 220 |
| Sep 2020 | ELECTRICAL SYSTEM | CHARGING PORT, PLASTIC TIP OF ONE OF THE CHARGING PINS BROKE OFF AND WAS STILL INSIDE THE PORT. IT WAS OBSTRUCTING THE CHARGING HANDLE, NOT ALLOWING IT TO FULLY SEAT. THE CAR WAS SHOWING AN ERROR MESSAGE SAYING THERE IS A PROBLEM WITH THE CHARGING CABLE. I FOUND THE OBSTRUCTION AND REMOVED IT WITH A TOOTHPICK. THE ERROR MESSAGE WENT AWAY HOWEVER ONE CHARGING PIN IS NOW MISSING ITS PLASTIC TIP. THE ONE I REMOVED FROM THE PORT WAS BROKEN AND UNUSABLE. CAR HAS ONLY 5000 MILES ON IT. THIS IS THE SAME ISSUE NOTED IN ANOTHER SERVICE BULLETIN THAT SAYS IT ONLY AFFECTS 2018 VEHICLES. OBVIOUSLY THAT IS NOT TRUE. THIS CAR IS A 2020 AND IT IS STILL HAPPENING. | Crash: No Fire: No | 5,286 |
| Aug 2020 | VEHICLE SPEED CONTROL,UNKNOWN OR OTHER | MY WIFE AND I LIVE ON A TWO-LANE STATE ROUTE IN THE COUNTRY. WE WERE HEADED HOME FROM THE FARMERS' MARKET THIS MORNING AROUND 10 A.M., HEADED DOWN A HILL WITH THREE CARS BEHIND US. THERE WAS AN 18-WHEELER HEADED UP THE HILL. I HAD THE CRUISE CONTROL ON AND TRAVELING 55 MPH IN A STRAIGHT LINE WITH NO CURVES IN SIGHT. WHEN THE 18-WHEELER COMING UP THE HILL WAS 7 CAR LENGTHS AHEAD OF US IN THE OPPOSITE LANE, MY CAR AUTOMATICALLY BRAKED HARD ENOUGH TO BRING OUR SPEED DOWN TO 35 MPH BEFORE I COULD OVERRIDE AND ACCELERATE. MY SPOUSE SAID, "I HATE THIS CAR. IT'S GOING TO GET US KILLED ONE DAY. WE COULD HAVE BEEN REARENDED." I HAVE USED CONVENTIONAL CRUISE CONTROL TO DRIVE FOR MORE THAN 20 YEARS, EVEN IN TOWN, TO KEEP FROM INADVERTINLY SPEEDING. NORMAL CRUISE CONTROL DOESN'T BEHAVE IN THIS MANNER. THIS IS MY FIRST REPORT OF A RECURRING PROBLEM. | Crash: No Fire: No | 5,665 |
| Aug 2020 | STEERING,SUSPENSION | HERE IS A 2020 MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37237764?ROWNUMBER=6THE FONT SUSPENSION GIBLETS HAVEALL FALLEN TO BITS. BOTH FRONT WHEELS ARE SPLAYED OUT IN OPPOSITE DIRECTIONS WHICH WOULD PROBABLY MAKE IT A LITTLE HARD TO STEER. IWOULD YOU PLEASE ISSUE AN IMMEDIATE RECALL FOR THESE TENT BUILT DEFECTIVE DEADLY CONTRAPTIONS. THANK YOU. KEEF | Crash: No Fire: No | 2,000 |
| Aug 2020 | VEHICLE SPEED CONTROL,SERVICE BRAKES | SLOWED DOWN TO MAKE A LEFT TURN AND THE CAR SUDDENLY SPEED FORWARD WHEN I PUT MY FOOT ON THE BRAKE. I LET GO MY FOOT AND SLAMMED THE BRAKE ONCE MORE. IT TOOK A SECOND TO RESPOND | Crash: No Fire: No | 1,740 |
| Jul 2020 | STEERING,SUSPENSION,WHEELS | FRIDAY JUNE 26TH, 6:00 P.M. PUBLIC ROADS. SUNNY, DRY. SOMETHING SNAPPED WHILE DRIVING 5 MPH AT THE MOMENT I STARTED A SLOW LEFT TURN. THE CAR LURCHED TO A HALT. THE RIGHT FRONT WHEEL WAS ANGLED LEFT AT ABOUT A 35 DEGREES, WHILE THE LEFT WHEEL POINTED STRAIGHT. TESLA SENT A FLAT BED. THE TRUCK TECHNICIAN REPORTED BY PHONE THAT THE WHEEL WAS SEPARATED FROM THE SUSPENSION AND A TESLA BOLT WAS AVAILABLE FOR HIM TO TEMPORARILY HOLD ALIGNMENT FOR SAFE LOADING. I UNDERSTAND HE LEFT A NOTE AND THE BOLT INSIDE THE CAR. I BELIEVE THE BOLT WAS PART OF THE BROKEN SUSPENSION. THE CAR HAD 3,300 MILES. DURING MY OWNERSHIP, I NOTICED A LIGHT CLICKING (OR CLUNKING) WHEN THE CAR PASSED OVER A 3 INCH CHANGE IN ROAD ELEVATION, SUCH AS OCCURS DURING REPAVING WHEN STRIKING A MAN HOLE COVER OR NEW LAYER OF ASPHALT. I TOOK THIS TO BE A PECULIARITY OF THE TESLA SUSPENSION COMBINED WITH THE 18 INCH WHEELS. THE SOUND WAS RARE, AS MOST ROADS ARE QUITE SMOOTH AND I MADE IT A POINT TO DRIVE SLOWLY OVER SUDDEN BUMPS. MORE RECENTLY, AS OUR TOWN IS REPAVING, I HEARD THE CLICK MORE FREQUENTLY. ON FATHER'S DAY, WHILE A FRIEND WAS TEST DRIVING THE CAR, HE BEING A CAR GEEK, HEARD THE CLICK, CALLED IT A "CLUNK," AND TOLD ME TO GET IT LOOKED AT. I HAD NOT YET MADE THE APPOINTMENT WHEN SOMETHING SNAPPED ON JUNE 26TH. OVER THE WEEKEND I LEFT VOICE MAILS AND SENT TO TESLA SERVICE AN EMAIL STATING TESLA SHOULD CONSIDER GIVING ME A REPLACEMENT VEHICLE, BUT I WISHED FIRST TO HEAR THEIR REPORT ON WHAT HAD OCCURRED. TESLA SERVICE IN MILFORD IS NOT OPEN ON WEEKENDS. TESLA CALLED ON MONDAY AFTERNOON SEEKING MY INPUT ON WHAT HAD OCCURRED. LATER THAT DAY THEY REPORTED IT APPEARED TO THEM THAT A CRITICAL BOLT HAD NOT BEEN WELDED ONTO THE SUB-FRAME. TESLA SERVICE IN MILFORD ORDERED A NEW SUB-FRAME, PART NUMBER 1044521-00-R, FROM CALIFORNIA. TESLA IS RESEARCHING WHAT OCCURRED. | Crash: No Fire: No | 3,300 |
| Jun 2020 | VEHICLE SPEED CONTROL | I TOOK DELIVERY OF MY TESLA AT THE BEGINNING OF APRIL 2020 - I HAVE NOT BEEN OUT MUCH BECAUSE OF LOCKDOWN. ON ONE OF MY EARLY JOURNEYS THE CAR SPONTANEOUSLY ACCELERATED. I WAS SHOCKED BUT THOUGHT I HAD INADVERTENTLY DONE SOMETHING EG CRUISE CONTROL OR HEAVY FOOT EVEN THOUGH I BELIEVED IT WAS TOTALLY UNPROMPTED YESTERDAY I WAS DRIVING AT SLOW SPEED ABOUT 20- 25MPH APPROACHING A PEDESTRIAN CROSSING WHEN THE CAR SPONTANEOUSLY ACCELERATED- IT WAS UNDENIABLE ! I TOOK MY FOOT OFF THE PEDAL BUT IT DIDN'T SLOW - I JAMMED ON THE BRAKES TO HALT THE ACCELERATION. WHEN I ARRIVED HOME I GOOGLED 'SPONTANEOUS ACCELERATION ' TO SEE WHAT HAD CAUSED IT AND WAS HORRIFIED TO DISCOVER THERE IS A LOT OF ALLEGATIONS TO TESLA WHICH HAVE BEEN DENIED. I RANG TESLA AND THEY SAID THEY'D SEND A MOBILE ENGINEER WITHIN 4 DAYS!!! I LIVE IN UK BUT AM AWARE YOU ARE COLLECTING DATA ON THE MATTER - I LIVE IN UK SO FILING THE FORM DIDN'T ALLOW A UK PHONE NUMBER- +[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR | Crash: No Fire: No | 500 |
| Jun 2020 | EXTERIOR LIGHTING | TL* THE CONTACT OWNS A 2020 TESLA MODEL 3. THE CONTACT STATED THAT WATER LEAKED INTO THE DRIVER'S SIDE REAR TAILLIGHT. DUE TO THE FAILURE, CONDENSATION FORMED INSIDE THE TAIL LIGHT SOCKET WHICH CAUSED THE LIGHT TO BE DIM. THE CONTACT ALSO EXPRESSED A CONCERN THAT THE ELECTRICAL CHARGING PORT WAS IN CLOSE PROXIMITY TO THE DRIVER'S SIDE REAR TAILLIGHT. THE CONTACT NOTIFIED OF THE MANUFACTURER OF THE FAILURE AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE TAILLIGHT REPLACED, WHICH WAS STILL PENDING. THE FAILURE MILEAGE WAS 4,000. | Crash: No Fire: No | 4,000 |
| May 2020 | STRUCTURE | AREOSHIELD UNDERNEATH CAR GET WET FROM RAIN PUDDLES AND THEN WHEN WET RIPPS OFF FROM NORMAL DRIVING. I THINK DUE TO THE WEIGHT OF THE WET FABRIC. *TR | Crash: No Fire: No | 2,350 |
| May 2020 | VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES | SEE ATTACHED FOR DETAILS. WE HAVE EXPERIENCED AT LEAST TWO UNEXPECTED HARD BRAKING INCIDENTS IN OUR 2020 TESLA MODEL 3 EQUIPPED WITH AUTOPILOT. IN ONE INCIDENT, JUST AS AUTOPILOT WAS ENGAGED, THE TESLA BRAKED SUDDENLY FROM 65 MPH TO 50 MPH. OTHER DRIVERS WERE FORCED TO BRAKE HARD TO AVOID COLLISION. ON THE SAME DAY, WHILE IN ADAPTIVE CRUISE CONTROL, THE TESLA SUDDENLY BRAKED HARD AT A SPEED OF 78 MPH, DOWN TO 60 MPH. TESLA HAS BEEN NOTIFIED BY OTHERS WHO HAVE HAD SIMILAR EXPERIENCES, SO THEY ARE AWARE OF THIS HAZARDOUS PROBLEM. THE ISSUE HAS BEEN REPORTED BY MANY ON TESLA SOCIAL MEDIA SITES SINCE AT LEAST 2018. IT STILL HAS NOT BEEN CORRECTED. I PLAN TO SEND A COPY OF THIS REPORT TO TESLA. *TR | Crash: No Fire: No | 2,300 |
| May 2020 | VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM | I MADE A RIGHT HAND TURN FROM A FULL STOP OUT OF THE PARKING LOT INTO THE FARTHEST LEFT LANE INTENDING TO TURN LEFT. THERE WERE A LINE OF CARS AHEAD OF ME. AS I WAS TURNING INTO THE LANE AND LET MY FOOT OF THE ACCELERATOR PEDAL THE CAR ACCELERATED RAPIDLY INTO THE BACK OF THE VEHICLE AHEAD OF ME. IT HAPPENED VERY QUICKLY. IT FELT AS THOUGH THE VEHICLE TOOK OVER ON IT'S OWN. THE CAR HIT THE VEHICLE ONCE AND THEN CONTINUED MOVING AND IT THE VEHICLE AGAIN - SO TWICE IN ALL. *TR | Crash: Yes Fire: No Towed | 1,200 |
| Apr 2020 | VEHICLE SPEED CONTROL | TL* THE CONTACT OWNS A 2020 TESLA MODEL 3. THE CONTACT STATED THAT WHILE HIS WIFE COMING TO A STOP SIGN, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING AND CRASHED INTO THE REAR OF A PICKUP TRUCK. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WAS NO INJURY INFORMATION PROVIDED. THE VEHICLE WAS TOWED TO INDEPENDENT MECHANIC BUT NOT DIAGNOSED. THE CONTACT MENTIONED THAT TESLA PERFORMED A DIAGNOSTIC TESTING REMOTELY BUT REFUSES TO INFORM THE CONTACT OF THE RESULTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT AFTER AN INTERNAL INVESTIGATION THE CONTACT WOULD RECEIVE A CALLBACK. THE FAILURE MILEAGE WAS UNKNOWN. | Crash: Yes Fire: No Towed | Unknown |
| Apr 2020 | AIR BAGS | 1 DAY AFTER TAKING DELIVERY OF MY MODEL 3, I WAS T-BONED ON THE RIGHT SIDE OF MY CAR WHILE MAKING A LEFT TURN BY A DRIVER WHO BEAT THE RED LIGHT DUE TO BEING DISTRACTED ON HER PHONE. I BLACKED OUT AS SOON AS I HEARD A BANG AND WOKE UP AFTER I REALIZED WHAT HAD HAPPENED. AS I LOOKED AROUND THE CAR, I NOTICED THAT NO AIRBAGS WERE DEPLOYED. I DID MY RESEARCH AND FOUND OUT THAT NO AIRBAGS WILL BE DEPLOYED IN THE PASSENGER SEAT AREA IF NO ONE IS ON THE SEAT, WHICH I UNDERSTAND. MY CONCERN IS THAT WHY DID NO AIRBAGS DEPLOY ON MY SIDE. THE CAR MIGHT NOW BE CONSIDERED TOTALED DUE TO THIS ACCIDENT. I ALREADY CONTACTED THE CAR COMPANY TO DO AN INVESTIGATION. I'M SURE I HIT MY HEAD ON THE WINDOW BECAUSE THAT NIGHT, THE LEFT SIDE OF MY HEAD AND NECK WERE HURTING. AND ALSO, I UNDERSTAND THAT THERE'S AIRBAGS ON THE SEATS AS WELL, BUT SADLY, IT DID NOT DEPLOY. NOW, I HAVE BACK PAINS AND MIGHT NEED OUTPATIENT PT. IF I'M PAYING CLOSE TO 60K ON A VEHICLE, I WOULD HOPE THAT THE MAIN SAFETY FEATURE OF A CAR WILL BE ACTIVATED IN A CRASH OF THAT MAGNITUDE. | Crash: Yes Fire: No Injuries: 2 Towed Medical attention | 320 |
| Feb 2020 | VEHICLE SPEED CONTROL,UNKNOWN OR OTHER | FIRST OF ALL, I WAS PULLING THE TESLA OUT OF OUR GARAGE. I WAS COMPLETELY OUT MANEUVERING THE CAR TO MAKE IT PARALLEL TO THE RIGHT SIDE OF THE STREET WHEN SUDDENLY, I FELT THE CAR MOVED EXTRA BACKWARD. FORTUNATELY, IT DID NOT HIT THE NEIGHBORS' PARKED CARS. THE MOVE STARTLED ME. AND SURPRISED MY HUSBAND AND SON WHO ARE PASSENGERS AT THAT TIME. MY HUSBAND BLURTED, "WHAT ARE YOU DOING?". I REPLIED, "I'M DRIVING, I DID NOT DO ANYTHING EXTRA TO MAKE THAT MOVE. I WONDERED AND ALSO ASKED, "HOW DID THAT HAPPEN?" AND MY HUSBAND SAID "I DON'T KNOW YOU'RE THE ONE DRIVING, BE CAREFUL." MY RESPONSE WAS, "I AM BEING CAREFUL!". MY HUSBAND THOUGHT I PRESSED THE ACCELERATOR HARD BUT I KNOW I DID NOT. THE CONVERSATION ALMOST LEAD TO AN ARGUMENT BUT WE SOMEHOW DIFFUSED THE TOPIC. I DON'T WANT TO ARGUE AND RUIN THE MOOD BECAUSE WE WERE ON OUR WAY TO OUR SON'S SOCCER GAME THAT MORNING. TO MAKE THE STORY SHORT. I CONTINUED DRIVING UNTIL WE REACHED OUR DESTINATION. I CHOSE TO PARK ON THE RIGHT SIDE OF THE PARKING LOT. AS I WAS SLOWLY PULLING THE CAR IN, I FELT THE CAR SUDDENLY ACCELERATED. AT THE BLINK OF AN EYE, OUR CAR HIT ANOTHER CAR PARKED IN FRONT OF US AND THE CAR NEXT TO IT. I FELT THAT THE CAR CONTROLLED MY MOVE BEFORE I COULD EVEN REACT. FOR 20 YEARS OF DRIVING, I HAVE NEVER HIT AN ACCELERATOR BY MISTAKE OR CAUSED ANY COLLISION. I HAVE DRIVEN THIS VEHICLE A COUPLE OF TIMES BEFORE THIS INCIDENT HAPPENED AND I DROVE AND PARKED IT THE WAY I DID PREVIOUSLY. THE UNINTENDED ACCELERATION WAS SOMETHING NEW THAT DAY. I AM DEEPLY CONCERNED WITH THE SAFETY OF THIS VEHICLE FOR MY FAMILY AND OTHERS. | Crash: Yes Fire: No Towed | 2,100 |
| Feb 2020 | VEHICLE SPEED CONTROL | WHEN I SHIFT THE CAR INTO DRIVE AND USE THE ACCELERATOR PEDAL TO MOVE THE CAR FORWARD AND IT WORKS FINE. WHEN I RELEASE THE ACCELERATOR PEDAL, THE CAR ACCELERATE AND REQUIRES ME TO BRAKE. THIS OCCURS AT LOW SPEED. I HAVE TAKEN THE CAR INTO TESLA AND THEY SAID USER ERROR. THE CRUISE CONTROL ENGAGES WHEN I SHIFT INTO DRIVE. THIS HAS OCCURRED SEVERAL TIMES SINCE I HAVE PURCHASED THE CAR | Crash: No Fire: No | 1,000 |
| Jan 2020 | UNKNOWN OR OTHER,SERVICE BRAKES | WHEN I SLOWED DOWN ON A CITY STREET, AND TURNED INTO A PARKING LOT, THE CAR SPEEDED UP BY ITSELF. AND THE BRAKE DIDN'T RESPOND WHEN I STEPPED ON IT. THE CAR GLIDED INTO A POWER POST. | Crash: Yes Fire: No | 1,250 |