Complaint volume
427 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Tesla Model 3 Complaints
427 consumer-submitted complaints on record for the 2020 Tesla Model 3, grouped by component category.
427 Total complaints
50 Crash reports
2 Fire reports
24 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance, unknown or other, vehicle speed control,forward collision avoidance. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 50 crash reports, 2 fire reports, 24 injury reports, and 2 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 73 complaints, with an average reported failure mileage of 12,664 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance, unknown or other, vehicle speed control,forward collision avoidance?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Tesla Model 3?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Tesla Model 3
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Tesla Model 3 complaints?
50 Crash
2 Fire
24 Injury
2 Fatality
35 Towed
24 Medical attention
What are the most common 2020 Tesla Model 3 complaint categories?
FORWARD COLLISION AVOIDANCE 72
UNKNOWN OR OTHER 34
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE 24
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 18
SUSPENSION 17
AIR BAGS 14
STEERING 14
VEHICLE SPEED CONTROL 14
STRUCTURE 13
ELECTRICAL SYSTEM 10
427 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2021 | VEHICLE SPEED CONTROL,BACK OVER PREVENTION | I WAS PARKING AT A TRADER JOE'S WHEN THE CAR SUDDENLY ACCELERATED BY ITSELF WITHOUT GIVING ME ANY CHANCE TO BREAK TO AVOID COLLIDING WITH THE CURB. MY CAR GOT SCRATCHED UNDERNEATH. | Crash: Yes Fire: No | 4,050 |
| May 2021 | VEHICLE SPEED CONTROL | THE CONTACT OWNED A 2020 TESLA MODEL 3. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND JUMPED FORWARD AND HIT ANOTHER DRIVER THAT WAS STANDING OUTSIDE IN BETWEEN THE DRIVER'S SIDE FRONT AND REAR DOOR. THE HOOD OPENED AND OBSTRUCTED HIS VIEW WHICH CAUSED HIM TO CRASH INTO ANOTHER VEHICLE. THERE WAS NO INJURIES SUSTAINED BY THE CONTACT. THE TWO OTHER DRIVERS SUSTAINED UNKNOWN INJURIES. ONE DRIVER RECEIVED MEDICAL ATTENTION AND WAS TRANSPORTED BY AMBULANCE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP AND DEEMED TO BE A TOTAL LOSS. THE VEHICLE WAS CURRENTLY AT THE CONTACT'S PLACE OF BUSINESS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,500. | Crash: Yes Fire: No Injuries: 2 Towed Medical attention | 2,500 |
| Apr 2021 | AIR BAGS | I HAVE PURCHASED A 2020 TESLA MODEL 3 BACK IN SEPTEMBER 2020 IN CASH. ONLY FOR THEIR TO BE MULTIPLE ISSUES. THE MOST RECENT ISSUE IS A FRONT RIGHT SAFETY RESTRAINT FAILURE. IT HAS BEEN LOOKED AT AND UNSUCCESSFULLY FIXED BY THE TESLA SERVICE CENTER FOUR TIMES NOW. UNDER THE LOUISIANA LEMON LAW, I AM REQUESTING FOR A WHOLE NEW VEHICLE. I HAVE TRIED CONTACTING SOMEONE FROM MY SERVICE CENTER AND EVEN STRAIGHT TO CONTACTING TESLA. NO ONE WILL RETURN MY CALLS OR HELP WITH MY CAR ISSUES. | Crash: No Fire: No | Unknown |
| Apr 2021 | VISIBILITY/WIPER | LIGHT SOURCES SUCH AS TAIL LIGHTS OF OTHER VEHICLES, TRAFFIC LIGHTS, AND LIT SIGNS, ALL HAVE AN ARTIFACT EFFECT - VIEW OF THE LIGHT SOURCE HAS A DOUBLE THAT EXISTS RIGHT ABOVE THE ORIGINAL SOURCE WITH A SLIGHTLY DIMMER BRIGHTNESS WHEN VIEWED THROUGH THE WINDSHIELD. THIS IS NOT AN EFFECT CAUSED BY POOR EYESIGHT, THINGS LOOK NORMAL WHEN VIEWED DIRECTLY THROUGH AN OPEN WINDOW. THE EFFECT CAN BE REPRODUCED AT ANY TIME, BUT IT IS MOST NOTICEABLE AT NIGHT WHEN THE VIEW OF THE ARTIFACT IS IN HIGH CONTRAST TO DARK BACKGROUNDS. THIS EFFECT IS MOST NOTICEABLE ON LED LIGHT SOURCES, SUCH AS LED TAIL LIGHTS. THIS EFFECT IS PRODUCED REGARDLESS OF THE STATE OF THE VEHICLE - OCCURS WHEN THE VEHICLE IS STATIONARY OR IN MOTION. THIS IS A SAFETY CONCERN AS DOUBLE VISION - SEEING ARTIFACTS ON LIGHT SOURCES THROUGH THE WINDSHIELD CAN CAUSE EXCESSIVE STRAIN ON DRIVERS' EYES, AND CAN BE AN UNWELCOME DISTRACTION TO THE DRIVER. THIS CAN ALSO POTENTIALLY CAUSE CONFUSION IN THE DRIVER WHERE THE LOCATION OF A LIT OBJECT MAY BE MISJUDGED BY THE DRIVER WHO SEES ARTIFACTS ON THOSE LIGHT SOURCES. | Crash: No Fire: No | 9,000 |
| Apr 2021 | STEERING,SUSPENSION | HERE IS A TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39653751?TENANT=US&ROWNUMBER=19 ALL 3 BALL-JOINTS ON THE FRONT RH STEERING KNUCKLE HAVE POPPED APART. THIS IS HAPPENING SO FREQUENTLY ON TESLAS THAT IT IS OBVIOUS THEY ARE USING POOR QUALITY SUSPENSION AND STEERING COMPONENTS. THE OWNER OF THIS TESLA WAS LUCKY BECAUSE ONLY THE CAR WAS DAMAGED. THESE FAILURES ARE CERTAIN TO CAUSE DEATH AND INJURY IF NHTSA CONTINUES TO STAND BY AND DO NOTHING. THIS IS DISGRACEFUL. PLEASE TAKE IMMEDIATE ACTION. THANK YOU KEEF | Crash: No Fire: No | 10,000 |
| Apr 2021 | UNKNOWN OR OTHER | WE ARE AN CAR MEDIA IN CHINA. WE LEASED A 2020 TESLA MODEL 3 STANDARD RANGE PLUS ON MARCH 15, 2021, FOR PROGRAM SHOOTING. ON MARCH 18, WHEN A TEAM MEMBER TRYING TO CLOSE THE STORAGE COMPARTMENT COVER IN FRONT OF THE CENTRAL ARMREST BOX WHILE OPERATING, THE COVER DID NOT CLOSE SUCCESSFULLY AND POPPED UP UNINTENTIONALLY. A CORNER OF THE COVER SCRATCHED THE OUTER SIDE OF HIS RIGHT THUMB. FOLLOWING IS HIS NARRATIVE IN REGARD OF THIS INCIDENT: WHEN I WAS DRIVING THE TESLA MODEL 3 ON MARCH 18, 2021, AND PULLED OVER THE VEHICLE, I OPENED THE INTERIOR COVER TO STORE ITEMS. AFTER DRIVING FORWARD FOR A SHORT DISTANCE, I ATTEMPTED TO CLOSE THE COVER WITH MY RIGHT HAND. I TRIED TO PUSH THE COVER DOWN AND CLOSED, AND THEN MADE A U TURN. HOWEVER, THE COVER DID NOT CLOSE SUCCESSFULLY, AND INSTEAD IT ACTUALLY RAISED AGAIN. AT THIS TIME, BECAUSE THE RIGHT HAND DID NOT MOVE OUT OF THE PATH OF MOTION OF THE COVER, THE RIGHT CORNER OF THE COVER SCRATCHED MY RIGHT HAND. THE SHARP CORNERS CAUSED A WOUND OF ABOUT 9MM*3MM AND KEPT BLEEDING FOR ABOUT 30 MINUTES. AFTER REFERRING TO THE 2019 IMPORTED VERSION OF THE TESLA MODEL 3, WHICH IS PRODUCED IN THE CALIFORNIA FACTORY, THE INTERIOR COVER DESIGN AND WORKMANSHIP ARE THE SAME AS THOSE OF THE 2020 MODEL 3 PRODUCED IN THE SHANGHAI FACTORY. THEREFORE, WE BELIEVE THAT IN THE U.S. MARKET BEFORE THE 2020 MODEL MODEL 3 ALSO HAS THE POSSIBILITY THAT THE EDGE OF THE INTERIOR COVER IS TOO SHARP AND MAY SCRATCH THE USERS. THEREFORE, WE HAVE DECIDED TO REPORT THIS SITUATION TO NHTSA TO INFORM MORE CONSUMERS THIS POTENTIAL DANGER. | Crash: No Fire: No Injuries: 1 Medical attention | 1,600 |
| Apr 2021 | UNKNOWN OR OTHER | CAR PARKED ON THE STREET FOUND OUT NEXT DAY THAT THE CAR WAS BACKED INTO. SENTRY MODE DIDN'T WORK. CAR ALARM DIDN'T GO OFF NO NOTIFICATION ON MY APP. TESLA SHOULD BE HELD RESPONSIBLE FOR DAMAGES BECAUSE IT WAS THE PROGRAMS THAT DIDN'T WORK PROPERLY | Crash: No Fire: No | Unknown |
| Mar 2021 | STRUCTURE | TL* THE CONTACT OWNS A 2020 TESLA MODEL 3. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE DRIVER'S SIDE FLOOR MAT FOLDED OVER WHILE ATTEMPTING TO DEPRESS THE PEDALS. ON ONE OCCASION THE FAILURE CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND THE VEHICLE STRUCK THE CURB. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER AND TESLA SERVICE CENTER LOCATED AT 11163 SANTA MONICA BLVD, LOS ANGELES, CA 90025 WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 600.*DT | Crash: No Fire: No | 600 |
| Mar 2021 | STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER | THIS IS A COMPLAINT ABOUT THE BETA RELEASE AUTOPILOT. A RANDOM MODEL 3 VIN HAS BEEN USED TO BE ABLE TO FILE A COMPLAINT. THIS COMPLAINT APPLIES TO ALL MODELS OF TESLA. HERE IS A VIDEO OF A PROUD BETA TESTER. HTTPS://WWW.YOUTUBE.COM/WATCH?V=PQ-RGY1V8UG THIS OWNER HAS A MISPLACED TRUST IN THE SAFETY OF THE AUTOPILOT. HE IS USING IT IN HIGH RAFFIC AREAS WITH PEDESTRIANS AND CYCLISTS HE IS ALSO USING IT AT EXCESSIVE SPEED ON NARROW ROADS ONLY INCHES AWAY FROM ONCOMING TRAFFIC. RATHER THAN HAVING HIS HANDS HOLDING THE WHEEL IN THE CORRECT WAY HE ONLY HAS HIS FINGERS TOUCHING THE WHEEL WITH THE PALMS FACING THE WRONG WAY. IF ANYTHING GOES WRONG HE WILL NOT BE ABLE GRAB THE WHEEL PROPERLY IN TIME TO PREVENT A COLLISION. FINGERTIP DRIVING IS UNSAFE AT THE BEST OF TIMES. IF AUTOPILOT HAS A GLITCH OR A SPASM THE DRIVER WOULD BE UNABLE TO QUICKLY REGAIN CONTROL. DESPITE THE CLAIMS OF ELON MUSK SUCH DRIVER BEHAVIOR DOES NOT LEAD TO THE BEAT RELEASE AUTOPILOT BEING REVOKED. THIS EXPERIMENT IS DEADLY. PLEASE GET IT STOPPED IMMEDIATELY. THANK YOU KEEF. | Crash: No Fire: No | 1,000 |
| Mar 2021 | STEERING,SUSPENSION | THIS IS A COMPLAINT ABOUT THE ISSUE OF POPPED BALL-JOINTS WHICH IS AFFECTING ALL MODELS OF TESLA CARS. HERE IS JUST ONE EXAMPLE OF A BALL-JOINT THAT HAS POPPED APART FOR NO GOOD REASON. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39240789?TENANT=US&ROWNUMBER=3 IT IS EASY TO FIND OTHER EXAMPLES OF THIS SAME FAILURE IN OTHER TESLA AT THE JUNKYARD. I WILL ATTACH A FEW PHOTOGRAPHS TO SHOW YOU. THES BALL JOINTS ARE OF LOW QUALITY, UNDERSIZED, PRONE TO CREAKING AND GROANING DUE TO LACK OF GREASE WHICH CAUSES THE BALL TO WEAR DOWN AND POP OUT. THE TESLA FORUMS ARE FILLED WITH REPORTS ABOUT THIS. ELON MUSK HAS ADDRESSED THIS BY NERFING THE FORUMS. DEFINITELY A GENIUS. LINKS TO OTHER POPPED TESLAS.HERE: HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39311673?TENANT=US&ROWNUMBER=11 POPPED FRONT AND WHOMPY REAR HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39310125?TENANT=US&ROWNUMBER=15 POPPED HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39308954?TENANT=US&ROWNUMBER=22 POPPED HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39282369?TENANT=US&ROWNUMBER=24 POPPED HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39280909?TENANT=US&ROWNUMBER=30 POPPED HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39265721?TENANT=US&ROWNUMBER=33 POPPED AND THEN BURNED TO A CRISP HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39248729?TENANT=US&ROWNUMBER=39 POPPED HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39245824?TENANT=US&ROWNUMBER=51 POPPED HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39244011?TENANT=US&ROWNUMBER=62 POPPED HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39258823?TENANT=US&ROWNUMBER=81 POPPED SEE ATTACHED POPS2 I CAN FIND YOU PLENTY MORE. PLEASE INVESTIGATE. THANK YOU KEEF | Crash: No Fire: No | 2,000 |
| Feb 2021 | SUSPENSION | HERE IS A 2020 TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39123018?TENANT=US&ROWNUMBER=1 THE FRONT SUSPENSION HAS FALLEN TO BITS. THE WHEEL IS DISPLACED BACKWARD SO THAT THE TIRE IS RUBBING AGAINST THE FRAME AND THE BATTERY. THE TREAD ON THAT TIRE IS WORN AWAY WHICH IS AN INDICATION THAT IT WAS RUBBING AGAINST THE FRAME WHILE THE CAR WAS STILL DRIVING AND BEFORE THE WHOLE SHEMOZZLE TURNED TO FECULENCE. THIS IS NOT GOOD. THIS IS NOT GOOD AT ALL. IF IT IS NOT TOO MUCH BOTHER FOR YOU WOULD YOU MAKE INQUIRIES INTO WHY TESLA CHOOSES TO MAKE SUSPENSION COMPONENTS OUT OF CHEESE. THANK YOU. KEEF | Crash: No Fire: No | 2,000 |
| Feb 2021 | UNKNOWN OR OTHER,LANE DEPARTURE | I GET REPEATED WARNINGS THAT THE DOOR PILLAR CAMERAS ARE BLINDED. WHEN I CHECK IT IS CONDENSATION BETWEEN THE CAMERA AND THE PILLAR GLASS. THEY ATTEMPTED TO REPAIR THIS LAST YEAR BY REMOVING A SEAL FOR BETTER AIR CIRCULATION. THE PROBLEM REMAINS. IN COLD WEATHER THIS HAPPENS, AND IT MEANS THAT ANY OF THE AUTOMATED FUNCTIONS THAT DEPEND ON THE CAMERAS CAN'T WORK CORRECTLY OR AT ALL. THEY HAVE NO SOLUTION. THE FRONT CAMERA ACTUALLY HAS A DEFOGGER IN THE GLASS IN FRONT OF IT. WHY TESLA CAN'T SOLVE THIS PROBLEM IS ABSURD. THIS HAPPENS WHILE DRIVING ON ANY STREET OR HIGHWAY AND IS ALWAYS THE CAMERA FACING THE SUNNY SIDE, SO MOISTURE IS EVAPORATED FROM AROUND THE CAMERA AND CONDENSES ON THE GLASS, WHICH OBSCURES IT. | Crash: No Fire: No | 8,500 |
| Feb 2021 | STEERING,SUSPENSION | HERE IS A TERDSLA IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38998703?ROWNUMBER=0 THE FRONT WHEEL AND SUSPENSION HAVE SNAPPED OFF. BOTH LOWER BALL JOINTS AND THE UPPER STEERING KNUCKLE BALL JOINT HAVE SIMPLY POPPED APART. IT IS COMPLETELY IMPOSSIBLE FOR THIS TO BE THE RESULT OF CRASH DAMAGE.. THE WHEEL AND TIRE ARE UNDAMAGED. TESLA BALL JOINTS ARE A LOAD OF OLD BALLS. GOOD HEAVENS TO BETSY WHY WON'T YOU DO SOMETHING ABOUT THIS? YOURS IN DISGUST. KEEF | Crash: Yes Fire: No | 2,000 |
| Feb 2021 | FORWARD COLLISION AVOIDANCE | I WAS DRIVING IN A TOLL ROAD TO THE LEFT OF THE FREEWAY LANE WHICH WAS BACKED UP. I WAS DRIVING APPROXIMATELY 70 MPH, HAD CRUISE CONTROL ACTIVATED ON A STRAIGHT STRETCH OF ROAD WHEN THE CAR SUDDENLY BRAKED REALLY HARD (REDUCED SPEED INSTANTLY TO ABOUT 55 MPH). THERE WAS AN SUV BEHIND ME DRIVING KIND OF CLOSE BUT THANKFULLY IT WAS PAYING ATTENTION AND HAD TO MAKE A HARD SWERVE OUT OF MY LANE TO AVOID A REAR END COLLISION | Crash: No Fire: No | 30 |
| Jan 2021 | STEERING,SUSPENSION | HERE IS A TERDSLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38868112?ROWNUMBER=3 THE FRONT LEFT HAND SUSPENSION HAS FALLEN TO BITS. THE LOWER SUSPENSION ARM (MADE FROM CAST MONKEY METAL) HAS SNAPPED LIKE A PRETZEL. THIS IS NOT COLLISION DAMAGE. THERE IS NO DAMAGE TO THE BODYWORK AND NO AIRBAGS HAVE BEEN DEPLOYED. THIS IS SIMPLY BAD MANUFACTURING. TESLAS ARE UNSAFE AT ANY SPEED. PLEASE INVESTIGATE. THANKS. KEEF | Crash: No Fire: No | 2,000 |
| Jan 2021 | FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE | AT A DRIVE THRU FAST FOOD TAPPED THE PEDDLE AND THE CAR LAUNCHED AND HIT A TRUCK IN FRONT OF ME | Crash: Yes Fire: No | 10,000 |
| Dec 2020 | SEATS | WHILE DRIVING, THE DRIVER'S SEAT WILL RANDOMLY START MOVING FORWARD, BACK, UP OR DOWN WITH NO INPUT FROM THE DRIVER. IT IS VERY DISTRACTING AND CAN MAKE IT DIFFICULT TO SEE OUT OF MIRRORS OR REACH PEDALS. NOTIFIED TESLA AND PROBLEM CONTINUES TO HAPPEN OCCASIONALLY AFTER 2 SERVICE VISITS ATTEMPTING TO REMEDY THE ISSUE. HAVE NUMEROUS VIDEOS OF THIS HAPPENING WHILE DRIVING. THIS HAS HAPPENED ON AT LEAST 6 SEPARATE DAYS BEGINNING ON OCTOBER 27TH, 2020. | Crash: No Fire: No | 19,000 |
| Dec 2020 | SUSPENSION | THIS IS MIND BOGGLING! HERE IS A 2020 MODEL 3 TESLA IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37712955?ROWNUMBER=3 IT HAS NOT BEEN IN A COLLISION, NO AIR-BAGS HAVE DEPLOYED AND THERE IS NO SIGN OF ANY IMPACT TO THE BODYWORK. THE FRONT SUSPENSION HAS SIMPLY FALLEN TO BITS. ALL THE BALL-JOINTS HAVE POPPED APART AND EVEN THE STEERING KNUCKLE HAS SNAPPED IN HALF. AND MUSK CLAIMS THAT THIS IS THE SAFEST CAR IN THE WORLD! PIGS BOTTOM! HAVE A GREAT DAY AND BE SURE TO BAN THESE JUNKHEAPS FROM THE HIGHWAYS. THANKS KEEF | Crash: No Fire: No | 6,000 |
| Dec 2020 | STEERING,SUSPENSION | TESLA MODEL 3 IN THE JUNKYARD: HTTPS://WWW.AUTOAUCTIONMALL.COM/USED-CARS-FOR-SALE/2020-TESLA-MODEL-3-CO51960570 FRONT WHEELS AND SUSPENSION FALLEN TO BITS. TOP BALL JOINT POPPED APART.. LOWER BALL JOINTS BOTH SNAPPED. STEERING ARM AND LOWER FORE-LINK BUSTED. BAD DAY AT THE TENT FACTORY? PLEASE GET THESE LETHAL CONTRAPTIONS OFF THE ROADS. THANK YOU. CITIZEN KEEF | Crash: No Fire: No | 9,000 |
| Nov 2020 | ELECTRICAL SYSTEM,VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE | FROM THE MOMENT I DROVE MY BRAND NEW TESLA OFF THE LOT - THE SCREEN - THE ONLY WAY TO CONTROL ANYTHING ABOUT THE VEHICLE - WOULD FREEZE; BLACK OUT; AND TAKE SEVERAL MINUTES TO RESET ITSELF. WHILE IN THIS COMPLETELY INOPERATIVE STATE: THE AUDIO SYSTEM WOULD EMIT A HIGH PITCH NOISE; ANY ABILITY TO TELL SPEED; TURNING SIGNAL STATUS; ANYTHING WAS COMPLETELY IMPAIRED; THE CLIMATE CONTROL BLASTS ON HIGH FAN A TORRENT OF COLD AIR. AT 2000 MILES; THIS HAS HAPPENED SEVERAL HUNDRED TIMES - ON AVERAGE ONCE EVERY 10 MILES DRIVEN; THOUGH SOMETIMES TWICE WITHIN A FEW MOMENTS (BOOTS UP ONLY TO RESET AGAIN) AND SOMETIMES IT CAN GO AS FAR AS 30 MINUTES WITHOUT FREEZE; BLACK; RESET. THIS IS EASILY THE MOST EXPENSIVE CAR I'VE EVER PURCHASED; AND HAD NEARLY 0 MILES UPON PICKUP - IT IS EASILY THE MOST FRUSTRATING EXPERIENCE I'VE HAD WITH A CAR. TO NOT BE IN CONTROL OR HAVE ANY VISIBILITY TO THE MACHINE DRIVING AT HIGHWAY SPEEDS WHEN EVERYTHING GOES COMPLETELY BLACK AND THE COMPUTER TAKES MINUTES TO RESET. THE REPAIR FACILITY HAS ESTIMATED $2400 WHICH THEY'RE ATTEMPTING TO CHARGE ME. | Crash: No Fire: No | 15 |
| Nov 2020 | UNKNOWN OR OTHER,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE | I BOUGHT A TESLA MODEL 3 ON 9/19/20. ON 9/23/20 I WAS WAITING IN MY CAR IN A LINE OF CARS AT A FAST FOOD DELIVERY WINDOW, STOPPED 8-10 FT BEHIND A LARGE VEHICLE WITH MY FOOT ON THE BRAKE AS WELL AS IN THE PARK MODE BECAUSE OF THE SLOW SERVICE AHEAD. AFTER A WHILE I REALIZED THAT MY TESLA HAD STARTED MOVING SLOWLY TOWARDS THE VEHICLE IN FRONT. PUMPING THE BRAKE, TRYING TO CHANGE THE GEAR TO REVERSE DID NOT STOP THE CAR. THE SCREEN DATA DISAPPEARED AND A MESSAGE FLASHED SAYING THAT ALL SAFETY FEATURES WERE OFF. I OPENED THE DOOR WHICH IS SUPPOSED TO STOP THE CAR. IT DID NOT EVEN AFTER I GOT OUT OF IT. IT CONTINUED TO MOVE EVEN AFTER CONTACT WAS MADE WITH THE CAR IN FRONT. THE TESLA WAS COMPLETELY CRUSHED. IT WAS A TOTAL LOSS ACCORDING TO A REPAIR SHOP WHERE IT WAS TOWED ON TESLA'S RECOMMENDATION. WHEN I CONTACTED TESLA THEY INFORMED ME THAT MY ACCELERATOR WAS FULLY DEPLOYED. NOT TRUE. I BOUGHT THE TESLA BECAUSE OF ALL THE SAFETY FEATURES, NONE OF WHICH SEEMED TO WORK INCLUDING FAILURE TO NOTICE A LARGE VEHICLE IN FRONT, NOT STOPPING WHEN THE DOOR WAS OPENED, STARTING BY ITSELF IN THE PARK MODE, AND THE DATA SCREEN GOING BLANK EXCEPT FOR THE MESSAGE ABOUT SAFETY SYSTEMS BEING OFF. | Crash: Yes Fire: No Towed | 50 |
| Oct 2020 | STEERING,SUSPENSION | HERE IS A 2020 TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37237764?ROWNUMBER=40 THE FRONT WHEEL HAS GONE WHOMPY. THE LOWER BALL JOINTS HAVE POPPED OUT BUT WORSE STILL THE STEERING ARM HAS SNAPPED OFF FROM THE STEERING KNUCKLE. LOOKS LIKE THE USUAL FRACTURE OF A LOW QUALITY ALLOY CASTING. THIS COULD EASILY HAVE CAUSED A FATAL CRASH. ELON MUSK BLAMES CHINESE DRIVERS FOR DRIVING IT WRONG. THIS ONE IS IN MIAMI NOT CHINA. PERHAPS ELON WILL BLAME THIS ONE ON A LATINO ALSO DRIVING IT WRONG. I STRONGLY URGE YOU TO TAKE ACTION. I URGE YOU WITH EXTREME PREJUDICE. THANK YOU KEEF | Crash: No Fire: No | 3,000 |
| Oct 2020 | SUSPENSION | YET ANOTHER TESLA MODEL 3 IN THE JUNKYARD WITH A POPPED OUT BALL JOINT. HTTPS://WWW.COPART.COM/LOT/42415580/PHOTOS/2020-TESLA-MODEL-3-NJ-TRENTON THE ATTACHED PHOTOGRAPH SHOWS A CLEARLY DEFINED GOUGE AROUND THE FULL CIRCUMFERENCE OF THE TIRE. THIS PROVES THAT THE SUSPENSION BROKE WHILE THE CAR WAS TRAVELLING ALONG AND WAS NOT THE RESULT OF A COLLISION. YOU SHOULD BE AWARE OF THE CASE OF MASSOUD V TESLA HTTPS://WWW.PLAINSITE.ORG/DOCKETS/3Z2ZFTGN3/SUPERIOR-COURT-OF-CALIFORNIA-COUNTY-OF-LOS-ANGELES/MENA-MASSOUD-V-TESLA-MOTORS-INC-A-DELAWARE-CORPORATION/ THE INSURER PROVED THAT THE CRASH WAS THE RESULT OF SUSPENSION FAILURE. PHOTOGRAPHS OF THE CRASH SCENE PROVED THAT THE SUSPENSION SNAPPED AND THE BASE OF THE CAR LEFT SKID MARKS ON THE ROAD BEFORE IT FINALLY COLLIDED WITH A GUARD-RAIL. THIS CASE WAS SETTLED OUT OF COURT AND TESLA INSISTED UPON THE USUAL NON-DISCLOSURE AGREEMENT PLEASE DEMAND THAT TESLA RECALL THESE DEADLY CARS. THANK YOU. KEEF. | Crash: No Fire: No | 1,300 |
| Oct 2020 | SUSPENSION | HERE IS A TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/35210670/PHOTOS/2020-TESLA-MODEL-3-NJ-SOMERVILLE IT HAS TRAVELLED JUST 200 MILES SINCE LEAVING THE TESLA TENT. IT IS LISTED AS HAVING SUSPENSION DAMAGE. THE FRONT OF THE CAR HAS DROPPED SO FAR THAT THE WHEELS ARE JAMMED UP IN THE WELLS. IT IS INSANE AND LUDICROUS THAT THESE CARS DO NOT HAVE LIMIT STOPS ON THE AIR SUSPENSION SO THAT A SIMPLE AIR-LEAK DOES NOT LEAD TO A DISASTROUS COLLAPSE. IN THIS INSTANCE THERE WAS NOT A MAJOR CRASH BUT THAT IS ENTIRELY DOWN TO LUCK. I HOW MANY DEAD AND MANGLED PEOPLE DO YOU NEED BEFORE YOU GROUND THESE DEATH-TRAPS? YOURS IN DISGUST KEEF | Crash: No Fire: No | 200 |
| Oct 2020 | SUSPENSION,STRUCTURE | BOTH FRONT DOOR AT THE BOTTOM HAS SHARP EDGE THAT SLICE MY LEG WHEN I WORK OUT OF THE CAR. AT 65 MPH ON FREWAY WITH MINOR ROUGH SURFACE, VEHICLE ZIG ZAG SWAY BACK AND FORTH. ONLY ON MINOR ROUGH ROAD FREEWAY SURFACE | Crash: No Fire: No | 16 |