Complaint volume
427 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Tesla Model 3 Complaints
427 consumer-submitted complaints on record for the 2020 Tesla Model 3, grouped by component category.
427 Total complaints
50 Crash reports
2 Fire reports
24 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance, unknown or other, vehicle speed control,forward collision avoidance. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 50 crash reports, 2 fire reports, 24 injury reports, and 2 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 73 complaints, with an average reported failure mileage of 12,664 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance, unknown or other, vehicle speed control,forward collision avoidance?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Tesla Model 3?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Tesla Model 3
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Tesla Model 3 complaints?
50 Crash
2 Fire
24 Injury
2 Fatality
35 Towed
24 Medical attention
What are the most common 2020 Tesla Model 3 complaint categories?
FORWARD COLLISION AVOIDANCE 72
UNKNOWN OR OTHER 34
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE 24
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 18
SUSPENSION 17
AIR BAGS 14
STEERING 14
VEHICLE SPEED CONTROL 14
STRUCTURE 13
ELECTRICAL SYSTEM 10
427 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2019 | UNKNOWN OR OTHER | THIS CAR FORCES THE DRIVER TO LOOK AWAY FROM THE ROAD FOR A FEW SECONDS(AT LEAST 10 SECONDS OR MORE) TO ADJUST COMMON THINGS LIKE ADJUSTING MIRRORS, CHANGING AC FUNCTIONS,SETTING WIPER SPEED. AS WEATHER CONDITIONS CHANGE FROM LOCATION TO LOCATION ON A LONG DRIVE, IT IS NOT POSSIBLE , CONVENIENT OR SAFE FOR THE DRIVER TO PULL ASIDE THE VEHICLE TO ADJUST HEAT SETTINGS OR WIPER SPEED OR MIRRORS.THIS IS DANGEROUS THAN TEXTING AND DRIVING. I REQUEST NHTSA TO RECALL ALL THE TESLA MODEL 3 AND HAVE THE ISSUE FIXED BY PROVIDING A PHYSICAL WAY TO ADJUST MANY THINGS IN THE CAR. THIS PROBLEM OCCURS IRRESPECTIVE OF THE VEHICLE MOTION STATUS. | Crash: No Fire: No | 50 |
| Dec 2019 | SUSPENSION | HERE IS A 2020 MODEL 3 TESLA IN THE SALVAGE YARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS?ITEMID=34632816&ROWNUMBER=4&SIMILARVEHICLEITEMID=&ISNEXT=&LOADRECENT=TRUE THE FRONT WHEEL HAS GONE TOTALLY WHOMPY BECAUSE MOST OF THE SUSPENSION COMPONENTS HAVE SNAPPED. THERE IS HARDLY ANY DAMAGE TO THE CAR EXCEPT FOR THE SUSPENSION HAVING SNAPPED OFF. THERE IS NO SIGN OF AN IMPACT SEVERE ENOUGH TO JUSTIFY THIS SUSPENSION FAILURE. THE CAR HAS DONE JUST 94 MILES SINCE LEAVING THE FACTORY. PLEASE INVESTIGATE THESE SYSTEMIC FAILURES WITH TESLA SUSPENSIONS. THANK YOU KEEF *JB | Crash: No Fire: No | 94 |