Complaint volume
595 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Ram 1500 Complaints
595 consumer-submitted complaints on record for the 2020 Ram 1500, grouped by component category.
595 Total complaints
23 Crash reports
6 Fire reports
11 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are unknown or other, engine, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 23 crash reports, 6 fire reports, 11 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 177 complaints, with an average reported failure mileage of 33,045 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to unknown or other, engine, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Ram 1500?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Ram 1500
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Ram 1500 complaints?
23 Crash
6 Fire
11 Injury
1 Fatality
33 Towed
9 Medical attention
What are the most common 2020 Ram 1500 complaint categories?
UNKNOWN OR OTHER 67
ENGINE 55
ELECTRICAL SYSTEM 51
VISIBILITY/WIPER 35
STEERING 32
FUEL/PROPULSION SYSTEM 30
STRUCTURE 30
ELECTRICAL SYSTEM,ENGINE 24
POWER TRAIN 24
FUEL SYSTEM, GASOLINE,ENGINE 19
595 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Apr 2025 | STEERING,ELECTRICAL SYSTEM | There is a high whining noise followed by a loss of power steering. There is a recall for the EPs system that stopped in 2019; however, 2020 is still using the same part. The recall should be extended to cover all vehicles manufactured using the part numbers associated with this issue. My truck is only at 50k miles, never off-roaded or abused, and maintained religiously by my personal mechanic. I was driving at 78 mph, and the steering locked up due to this issue. This created a hazardous scenario for me. The wheel released moments later, causing me to overcorrect and almost hit another car traveling on the highway in the adjacent lane. This has happened several times over the past week. I have adjusted my driving style until I can afford this VERY costly repair. | Crash: No Fire: No | Unknown |
| Apr 2025 | UNKNOWN OR OTHER,ENGINE | 1. Safety Issue 1: Cracked Exhaust Manifold & Exhaust Leak Description: Loud knocking noise on startup, strong exhaust fumes entering cabin. Dealer Diagnosis: Both exhaust manifolds cracked, multiple broken bolts. Risk: Potential carbon monoxide poisoning, engine damage, and fire hazard. Dealer Response: Refused repair, quoted $3,500. No assistance from Chrysler. Pattern Failure: Online forums show many owners with identical issues—clearly a manufacturing defect. 2. Safety Issue 2: Dashboard Delamination & Toxic Fumes Description: Dashboard surface peeling, strong chemical odor in cabin. Risk: Toxic off-gassing causes headaches/nausea; peeling material obstructs visibility. Pattern Failure: Widespread reports for this model/year—faulty adhesive is to blame. Manufacturer Negligence: Chrysler and dealerships are aware but refuse responsibility, blaming "wear and tear." Exhaust leaks and toxic interiors are unacceptable safety hazards—yet no recall exists. Request to NHTSA: Investigate these defects for potential recall. Force Chrysler to acknowledge and repair affected vehicles. Urgency: Driving this vehicle is a health risk. NHTSA must act before more are harmed. | Crash: No Fire: No | Unknown |
| Apr 2025 | POWER TRAIN,SERVICE BRAKES | This is the second time this has happened (03APR25). The first time this occurred, 20JUL25, I had to pay (Bill attached) to have the ABS Module replaced. Today several service lights came on not limited to: Service 4wd, 4wd Trans Case overheat, stabilization system, and the traction control light came on along with the 4wd High light and both the 4wd High and 4wd Low indicator lights were all flashing. When parked the emergency parking brake was automatically set. (break) I have all the documentation from the first occurrence and an additional recall notice (Attached) of which states contact the dealer, whom said that it was not their responsibility. Then I contacted Stellantis recall office, and they said they would get back with me and never have and today most all the sensor faults flashed on the display. The truck locked in 4 high up until I parked it. | Crash: No Fire: No | Unknown |
| Apr 2025 | ENGINE | The Alternator Generator (MGU) failed and I was driving on the road when it happened causing the electronics to start going dark one after the other then dark screen and lost power steering. Thank God I was close to the side of the road and rolled out of traffic's way. The truck was towed to the mechanic who confirmed it is the MGU. The problem is that this part is on back order with no ETA. So I have a 2020 RAM Laramie with 39,000 miles only sitting in the shop. If this happened on the highway, an accident would have been guaranteed. I was simply lucky. | Crash: No Fire: No | Unknown |
| Apr 2025 | ENGINE | The contact owns a 2020 Ram 1500. The contact stated that when the vehicle was started, on several occasions the contact observed an abnormal ticking sound coming from the front of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 80,000. | Crash: No Fire: No | 80,000 |
| Mar 2025 | STRUCTURE | The contact owns a 2020 Ram 1500. The contact stated that the trim on the rear glass detached and failed to prevent water from entering inside the vehicle. The contact stated that there was water accumulating underneath the carpet, and there was mold on the carpet. There was no warning light illuminated. The contact stated that recently the third brake light failed and allowed water inside the vehicle. The vehicle was taken to a dealer, where it was determined that the plastic trim had detached. The contact related the failure to TSB: 23-074-23. The repair was pending. The manufacturer was notified of the failure. The failure mileage was approximately 61,000. | Crash: No Fire: No | 61,000 |
| Mar 2025 | VISIBILITY/WIPER | Drivers side visor broke at the support point and fell down obscuring drivers' vision while driving on the highway. Required holding visor up with one hand while pulling over. This situation has reoccurred several times while waiting for an appointment at the dealer. Broken plastic shaft is the cause. Upon inspection this is an under sized plastic shaft. Other sources report this is a common problem since 2019. It is a dangerous situation having your vision blocked while in traffic. Ram says it is an out of warranty, pay for the repair issue. Vehicle has 49500 miles. New visor looks like the old one. | Crash: No Fire: No | Unknown |
| Mar 2025 | ELECTRICAL SYSTEM,ENGINE | Around 86,000 miles, a metallic like noise that one would associate with a worn bearing began within what i determine to be the E-torque MGU. Subtle at first, but you could tell something wasn't the same with the sounds you hear within the engine. Between then and my current 88,800 miles, the metallic sounds has gotten more aggressive, which is logical to assume that might happen if a bearing part is wearing down. Just today, 3/21/2025, an uncomfortable rattle sound and visible vibration of the MGU unit appeared suddenly, making me uncomfortable to drive the vehicle any further without immediate repair for fear of risking un-necessary damage to other critical engine componenets. | Crash: No Fire: No | Unknown |
| Mar 2025 | ENGINE | Smoke, burning smell entering cabin area while driving and using heater. Look up issue, found many people had the same problem involving heater core leaking/failing early. | Crash: No Fire: No | Unknown |
| Mar 2025 | SUSPENSION | MY STABILITY CONTROL WARNING IS CONSTANTLY GOING ON | Crash: No Fire: No | Unknown |
| Mar 2025 | ELECTRICAL SYSTEM | Motor Generator Unit is making a whining noise, confirmed by the dealership that it's a bearing within the unit going bad. Per the dealer the MGU is on national indefinite backorder and from my research have been since at least January. If the MGU goes bad it shuts the vehicle down. Can be very dangerous if driving on a busy interstate or highway to suddenly lose power or possibly strand you on a road in bad weather. The backorder for this item seems to be a reoccuring issue. | Crash: No Fire: No | Unknown |
| Mar 2025 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES | Installed trailer brake assist. When we shut the truck off, the brake lights came on and stayed on. Assured by B&B trailer of St Augustine, Fl that it was an issue with the truck and not the part. Other issues have come up- dash lights also come on when turned off, backup camera, remote start, rear defrost, cig lighter plug, rear speakers, and A/C stopped working. Took it to Daytona Dodge on 1/29/25 where they diagnosed the ABS module had failed. They did a system reset and everything was ok until we had to disconnect the battery again- had to install a switch on the battery so lights staying on doesn’t kill the battery. Was told they’d let us know when a new part came in- mid February. Called Ram HQ on 2/17- case # [XXX] and that was no help. Referenced recall 85B and she said it was for a 2d row seating issue and said no ETA on new parts being made. My truck was mfg 2/2020 so how the software update recall doesn’t apply makes no sense. Would it have prevented this, who knows. Then called the dealer up and spoke to Stephen, a svc mgr, who recommended buying a used one ( he said aftermarket but I don’t think there is such a thing) and they would put it in. Got one from eBay and went on [XXX]. After I sat there all morning, I was told they couldn’t override the Vin that’s already on a used part. I have tried calling and emailing the service management team for follow up since then with no response. This is an abomination of customer care and needs attention. I’m hoping these parts are coming soon and that people like me are reimbursed and compensated for time lost and diagnostic fees and parts and labor. Also hoping this recall is expanded/redone to include my truck as there’s no reason it shouldn’t. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Mar 2025 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | The contact owns a 2020 Ram 1500. The contact stated while driving at approximately 60 MPH, the check engine warning light and power train warning lights illuminated. The contact stated that the vehicle was losing motive power. The contact depressed the accelerator pedal; however, the vehicle failed to respond as needed. The contact stated that the steering wheel was difficult to turn to the left or right, and while pulling off the roadway the vehicle stalled. The contact was unable to restart the vehicle. The contact stated that there were several unknown warning lights illuminated while attempting to restart the vehicle. The contact had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that the E-Torque Alternator had failed and needed to be replaced; however, the part to repair the vehicle was on a national backorder. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 74,553. | Crash: No Fire: No Towed | 74,553 |
| Mar 2025 | FUEL/PROPULSION SYSTEM | While trying to fuel vehicle, it will not take fuel , fueling sprays gasoline out of the fueling tube , | Crash: No Fire: No | Unknown |
| Mar 2025 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | My 2020 Ram 1500 5.7L e-Torque started making a noise. I then received a "Battery" indicator Light, then received an "Engine" indicator light. I was losing voltage on my battery. The truck is now at the Dealership. The alternator has failed (87k miles). No one has the part. It's been on back order since November 2024. Online research indicates that over 3000 are on back order. I can't even place an order with Mopar (Genuine Ram Parts Supplier). I'm also told that the repair will be $2300 - seems like a lot for an alternator that you can't get that can be replace in about an hour. | Crash: No Fire: No | Unknown |
| Mar 2025 | POWER TRAIN | The contact owns a 2020 Ram 1500. The contact stated while driving with the cruise control feature enabled at 70 MPH, the contact noticed a loud banging sound. The contact noticed in the rearview mirror that large parts were flying from underneath the rear of the vehicle. The contact drove the vehicle to the shoulder of the road. The contact stated that the vehicle independently rolled backward. The contact activated the parking brake to stop the vehicle. The vehicle was towed to the dealer where it was diagnosed with a failed drive shaft and damaged rear end. The contact was informed that the driveshaft and the rear of the vehicle needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 62,400. | Crash: No Fire: No Towed | 62,400 |
| Mar 2025 | ELECTRICAL SYSTEM,ENGINE | I WAS DRIVING AND STARTED HEARING A NOISE, COME TO FIND OUT IT IS THE MGU. I HAVE HEARD THIS IS A RAISING PROBLEM FOR A LOT OF PEOPLE WITH THIS VEHICLE. | Crash: No Fire: No | Unknown |
| Mar 2025 | ELECTRICAL SYSTEM | ETorque alternator failure. Driving down the freeway going 70MPH my truck went into complete shut down mode. Luckily I was in the right lane near an exit and was able to get out of a potential bad accident by breaking down on the freeway. Was told by the dealership and Mopar that this was not covered by any extended warranty and that this would be a $2000 fix with an unknown lead time as the part is on global backorder. I have been without a vehicle Since December 27th. was told 5000 of these parts were released on 2/17 but I would not be getting one of those. Still no line of sight to getting this part to fix my truck. Clearly based on this information and other posts this is a major issue with the ETorque Rams and a recall should be put in place and Mopar and Stellantis need to pay for this and fulfill these backorders ASAP. Being without a vehicle going on 2.5 months with no fix in sight is unacceptable. | Crash: No Fire: No | Unknown |
| Mar 2025 | FUEL SYSTEM, GASOLINE | I purchased a new Dodge Ram 1550 Big Horn in July of 2020. To date I have only 21,000 miles on this vehicle. In January of 2023, at the 12,555 mile mark, they had to install a new fuel delivery line and fuel tank because I was unable to fill the tank. This was due to the rollover valve molded into the top of the tank malfunctioning and sticking. 25 months and 9,000 more miles later, I am once again battling this same issue. Dodge states there is no recall on this item, yet there are thousands of online posts with people screaming "why is there no recall". This is costing us as consumers thousands of dollars in unrealistic repairs. I'm unsure if this is the correct venue to vent this, but can anyone help? | Crash: No Fire: No | Unknown |
| Mar 2025 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2020 Ram 1500. The contact stated that while driving at approximately 5 MPH, the brake pedal was depressed, the "Depress the Brake pedal" warning light illuminated and the message "Brake Inactive" was displayed. The contact towed the vehicle to a local dealer, where it was diagnosed and determined that the ABS module had failed and needed to be replaced. An unknown brake part was replaced, and brake fluid was added. The contact stated that the failure persisted. The contact was informed that the ABS module was not available, and it was unknown when the part would be available. The manufacturer had been informed of the failure. The failure mileage was approximately 132,000. | Crash: No Fire: No Towed | 132,000 |
| Feb 2025 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | The contact owns a 2020 Ram 1500. The contact stated that after driving 35-45 MPH, the contact approached a stop sign, and the vehicle stalled. The vehicle failed to restart after pushing the Push-to-Start button. The traction control warning light was illuminated. Additionally, the key fob not recognized message was displayed. The vehicle was towed to an independent mechanic, who determined that the failure was due to the relay module and PCM and referred the contact to the local dealer. The vehicle was towed to the local dealer, where it was diagnosed and determined that the PCM needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, opened a case, but no additional assistance was provided. The failure mileage was approximately 80,000. | Crash: No Fire: No Towed | 80,000 |
| Feb 2025 | ELECTRICAL SYSTEM | The E to alternator quit rear bearing bad was told that the part was on backorder. It’ll be 68 months for part to come in. We need to have a better description on what bearings they use for the alternator. | Crash: No Fire: No | Unknown |
| Feb 2025 | POWER TRAIN | The contact owns a 2020 Ram 1500. The contact stated while driving on the highway at 15 MPH, the vehicle experienced a loss of automotive power and the transmission unexpectedly downshifted from 4th to 1st gear. The contact stated that the "Shift to Park, and then Start" message was displayed. No warning lights were illuminated. The contact stated that the vehicle shut off and coasted to a stop. The contact parked the vehicle on the side of the highway to restart the vehicle and continued driving. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 140,000. | Crash: No Fire: No Towed | 140,000 |
| Feb 2025 | FUEL/PROPULSION SYSTEM | Every winter, since 2020 when I fill my gas tank with gas, the nozzle stops every time I squeeze the gas pump at the gas station. My tank will only take a couple gallons before the nozzle stops. I spend upwards of an hour at the gas station to just fill up my tank half way. Stellantis makes faulty gas tanks and has been for years. This faulty gas tanks forces customers to take their car into the shop and "forces" customers to purchase new gas tanks and fuel pumps. The gas tanks are faulty, they can cause harm due to faulty vent release. Multiple lawsuits have been filed in the past due to this issue, but Stellantis refused to recall and/or reimburse customers for this. | Crash: No Fire: No | Unknown |
| Feb 2025 | ELECTRICAL SYSTEM | Vehicle has stalled twice while approaching stop signs, given me a “service start/stop system” light and makes a loud whining noise. These symptoms are caused by a faulty eTorque generator. The generator is on back order for nearly 5000 other customers experiencing issues with the eTorque system. It is extremely unreliable and will cause accidents if the generator breaks and stalls the truck while in motion. A recall should be issued ASAP and Stellantis should be pressured to fulfill the back orders for those experiencing faulty generators. | Crash: No Fire: No | Unknown |