Complaint volume
611 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Ram 1500 Complaints
611 consumer-submitted complaints on record for the 2020 Ram 1500, grouped by component category.
611 Total complaints
24 Crash reports
6 Fire reports
11 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are unknown or other, engine, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 24 crash reports, 6 fire reports, 11 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 177 complaints, with an average reported failure mileage of 33,045 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to unknown or other, engine, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Ram 1500?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Ram 1500
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Ram 1500 complaints?
24 Crash
6 Fire
11 Injury
1 Fatality
34 Towed
9 Medical attention
What are the most common 2020 Ram 1500 complaint categories?
UNKNOWN OR OTHER 68
ENGINE 56
ELECTRICAL SYSTEM 51
STEERING 38
VISIBILITY/WIPER 35
FUEL/PROPULSION SYSTEM 32
STRUCTURE 31
POWER TRAIN 25
ELECTRICAL SYSTEM,ENGINE 24
FUEL SYSTEM, GASOLINE,ENGINE 19
611 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2025 | LANE DEPARTURE,BACK OVER PREVENTION | The turn signal was stuck blinking to the right even in the neutral position. The only way to make it stop was to click it into the left turn indicator. This rendered the lane blind spot inoperative. | Crash: No Fire: No | Unknown |
| Jul 2025 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | I am writing to report a serious and dangerous issue with my 2020 Ram 1500. The vehicle has been randomly shutting off while I am driving, often accompanied by a strange acceleration or revving sound just before the engine dies. This has occurred multiple times without warning, creating an extremely unsafe driving situation. The issue happens at random and cannot be easily reproduced on demand, which I understand may make it difficult to diagnose. However, it is important to emphasize that this is a major safety risk that could easily result in a crash or injury. | Crash: No Fire: No | Unknown |
| Jul 2025 | STEERING | The contact owns a 2020 Ram 1500. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. In addition, the “Service Power Steering” warning light was illuminated. The contact stated that the vehicle stalled in the middle of a busy roadway. The contact stated that her small children were occupants of the vehicle during the failure. The contact was able to get the vehicle over to the shoulder of the roadway. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The contact referenced a recall with a similar failure; however, the VIN was not included. The failure mileage was approximately 109,857. | Crash: No Fire: No | 109,857 |
| Jun 2025 | ELECTRICAL SYSTEM | Parts number 68623194AB, generator kit for alternator. This part went out on my Ram, Ram is backed up for months on this part. There are more than 10,000 vehicles with this problem. Im also being told that the product is not being produced at the moment, which puts my vehicle out of commission until the part arrives. | Crash: No Fire: No | Unknown |
| Jun 2025 | ELECTRICAL SYSTEM,AIR BAGS | Ram issued a TSB 23-098-23 REV. A for the rear window leaking. Water has soaked the inside around the air bags all down the rear seats and floor. I’m concerned the issue could have damaged my air bags and the electrical in the vehicle. Vehicle rear window has been replaced in 2023. Still leaking water in around the rear airbags. | Crash: No Fire: No | Unknown |
| Jun 2025 | STEERING | Power steering light continually goes on and off. Took it to dealership and they said they’ve had many many new models of this Ram come in with the same problem. They quoted me for a gear rack saying it’s some kind of defect and the whole thing would need replaced (2,000$ +). I’ve looked through forums and countless drivers have reported the same issue. I’ve had this truck for just over 100,000 miles, with regular maintenance to every aspect of it. I don’t feel we should be responsible for a fault of the manufacturer. Please help! | Crash: No Fire: No | Unknown |
| Jun 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2020 Ram 1500. The contact became aware of coolant fluid stains on the ground. The contact stated that while driving 40 MPH, there was an abnormal sound coming from the radiator fan. Upon inspection, the contact noticed that coolant fluid had accumulated on the fender under the radiator. The vehicle was taken to the dealer where it was diagnosed that the radiator seal had failed. The contact was advised that the radiator needed to be replaced. The vehicle was not repaired due to the cost. The contact stated that the failure persisted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was approximately 60,000. | Crash: No Fire: No | 60,000 |
| Jun 2025 | AIR BAGS,UNKNOWN OR OTHER,VISIBILITY/WIPER | The dashboard leather on my 2020 Ram Longhorn (VIN [XXX] ) has severely bubbled and separated from the underlying structure. The warping creates dangerous glare and distortion in the windshield, compromising forward visibility. Additionally, the deformation extends over the passenger side airbag panel, raising serious concerns about whether the airbag can deploy correctly. This is a well-documented defect on 2019–2020 Ram Longhorn dashboards due to adhesive failure, not wear and tear. FCA/Stellantis is aware of the issue and has issued technical bulletins, but many vehicles remain unrepaired. This should be treated as a safety issue and addressed via recall or extended coverage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jun 2025 | ENGINE | Cracked exhaust manifold. I know of three people, besides myself, with the 2020 Ram with 5.7 literally Hemi that have had cracked exhaust manifold. Mopar has a technical service bulletin, but the cost to repair is on me. | Crash: No Fire: No | Unknown |
| Jun 2025 | UNKNOWN OR OTHER | Software issue with 12' display unit. The issues began occurring over the past several months. Sirius XM radio frequently searching for signal lasting for hours, and nothing else would play, not the radio nor the Pandora app with UCONNECT. The backup camera displayed on the screen when in D. Then, on 6/10/2025, the backup camera stopped working altogether. When shifted into R, 12' display shows a blue screen with "Camera System Unavailable." The camera control buttons are fixed in position. On 6/11/2025, the 12' display showed Sirius XM subscription update and left me with the Sirius preview screen even though I have a subscription. This lasted several hours. Upon, restart, Sirius shows loading again. Still no backup camera. | Crash: No Fire: No | Unknown |
| Jun 2025 | ELECTRICAL SYSTEM,STRUCTURE | Replaced the RFH Hub twice in this vehicle do to water damage. 1st time under warranty, the 2nd out of pocket. Noticed the second time they replaced the Backlit light seal under an extended warranty (XL1 Warranty) where the water came in from. Both repair receipts enclosed and a picture of another vehicle they were replacing the seal while picking up my repaired vehicle. Investigation revealed, they use to fix the back siding window seal which cost $1300, but they replaced the Backlit at $25, now I'm on the hook for $1081.71 and change. $936.71, for the repair, $144.00 for the tow, the same spot it was towed from the first time it happen. Both times it had rained heavily. Filed a reimbursement case with FCA, Case#93175918, they have yet to get back to me. | Crash: No Fire: No | Unknown |
| Jun 2025 | STEERING | The contact owns a 2020 Ram 1500. The contact stated that upon starting the vehicle, the steering wheel started vibrating. The contact attempted to restart the vehicle and after the vehicle started, the “Power Steering Service” message was displayed on the instrument panel. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the steering assembly was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 62,250. | Crash: No Fire: No | 62,250 |
| Jun 2025 | FUEL SYSTEM, OTHER | When filling up the gas nozzle shut of and fuel will spill out. I have to listen for the fuel in the neck b4 it gets to top. It takes forever to fill. | Crash: No Fire: No | Unknown |
| Jun 2025 | UNKNOWN OR OTHER | Currently Ram has extended its warranty on the back break light due to a leaking/sealant issue on certain models and years. The truck also leaks through the window frame that crakes in these vehicle's. It seems that maybe this isn't being looked at as a safety concern and think it should be. Water leaking in due to this issue is now causing stagnant water. I have 2 kids that sit in the back of the truck and have been subject to breathing in the mold that has built up. I believe the result of mold growth is a great safety concern. I have seen this complaint all over the internet and even on the 5th generation website. I think a full investigation on this should be done immediately. It also seems Ram is aware of the issue because they no longer install this window. We have always had the issue but never understood why the truck had a bad smell to it. It took a very long time to finally realize the smell was coming through the back window and into the cabin but behind the seats. My truck is a 2020 Dodge Ram Laramie 5th generation with less then 25,000 miles on it. I attached a list of webites that immediately pop up when you type Dodge back window leak | Crash: No Fire: No | Unknown |
| Jun 2025 | ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE | My truck would engage the emergency braking without any objects near. Battery needed to be replaced due to not charging. The etorque is making noise and vibrating. | Crash: No Fire: No | Unknown |
| Jun 2025 | STEERING | The power steering froze and caused me to lose control. Almost hitting my car port. Thank goodness I wasn’t on the highway. Up to that point it operated perfectly. According to internet common problem that has caused accidents. Factory will not repair. Truck currently unmovable | Crash: No Fire: No | Unknown |
| May 2025 | STEERING,AIR BAGS,SERVICE BRAKES | Loss of stability control,power steering,anti lock brake system,air bags,speed control. Has been at Dodge Dealer multiple times with the exact reoccurring problem. | Crash: No Fire: No | Unknown |
| May 2025 | STEERING | While driving power steering warning lights come on and power steering goes out. The power steering warning lights come on and go off with loss of power steering intermittently but only after unit heats up. Loud noise such as a fan comes on prior to the steering warning lights coming on and power steering going out. Had a mechanic diagnose the issue and he said the power steering rack and pinion needed to be replaced and cost would be around $3800 Very dangerous especially when power steering goes out while turning. New OEM power steering rack & pinion ordered today 5-21-2025 | Crash: No Fire: No | Unknown |
| May 2025 | SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC),ENGINE | The contact owns a 2020 Ram 1500. The contact stated while driving 65-70 MPH and towing a trailer, the traction control engaged, and the vehicle went into LIMP Mode. The Police had aided with getting the vehicle off the roadway. The traction control and engine warning lights were illuminated. The vehicle was taken to the local dealer, and two unknown local dealers were unable to determine the failure. The vehicle was not diagnosed or repaired. The brake control was previously replaced. The manufacturer was contacted and referred the contact to the dealer and the NHTSA Hotline for assistance. The failure mileage was approximately 2,500. | Crash: No Fire: No | 2,500 |
| May 2025 | ELECTRICAL SYSTEM,ENGINE | Sitting in traffic, truck started overheating. Gauge was jumping all over. Truck had to be turned off | Crash: No Fire: No | Unknown |
| May 2025 | ENGINE | Exhaust manifold is ticking after only hitting 47k miles. Of course the warranty has been out for a month now. The dealership won’t cover it quoting me $3,200 to replace both of them. | Crash: No Fire: No | Unknown |
| May 2025 | FUEL SYSTEM, GASOLINE | The contact owns a 2020 Ram 1500. The contact stated that whenever the weather was below 50-degrees, after refueling the vehicle, the gasoline started spilling out of the fuel filler neck. The contact stated that refueling the fuel tank slowly prevented the gasoline from spilling out of the fuel filler neck. There was no warning light illuminated. The vehicle was taken to a local dealer to be diagnosed, and the contact was informed that the fuel pump and gas tank were faulty and needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 30,000. | Crash: No Fire: No | 30,000 |
| May 2025 | VISIBILITY/WIPER | The windshield wiper system is currently pumping wiper fluid but not on the windshield, instead it is somehow sending it to the passenger side of the front hood and draining directly on the ground. I took it to the dealer and was told several other vehicles came in with the exact same issue and was told it would be addressed but as of now it has not | Crash: No Fire: No | Unknown |
| Apr 2025 | SUSPENSION | Spring of the driver side strut collapsed at 34,000 miles. | Crash: No Fire: No | Unknown |
| Apr 2025 | ELECTRICAL SYSTEM | There was a griding under the hood and may lights went out. The dealer said my ETORQUE/alternator needed to be replace. That was done approximately 4/10/25 under an extended MO PAR warranty. Since getting the truck back, it has stalled on me 3 separate times, all at red lights. Twice when the 'auto stop' was engaged and then the car lurched forward after the stall had occurred for about 2 seconds, the third time the 'auto stop' was off, and the stall occurred for about 4 seconds, the car rolled backwards even though it was in drive and then it lurched forward and went. Dealership can't replicate the issue so they are telling me can't fix anything. I am very worried that the car will stall on me at another light or on the highway and something very terrible will happen. | Crash: No Fire: No | Unknown |