Complaint volume
595 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Ram 1500 Complaints
595 consumer-submitted complaints on record for the 2020 Ram 1500, grouped by component category.
595 Total complaints
23 Crash reports
6 Fire reports
11 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are unknown or other, engine, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 23 crash reports, 6 fire reports, 11 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 177 complaints, with an average reported failure mileage of 33,045 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to unknown or other, engine, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Ram 1500?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Ram 1500
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Ram 1500 complaints?
23 Crash
6 Fire
11 Injury
1 Fatality
33 Towed
9 Medical attention
What are the most common 2020 Ram 1500 complaint categories?
UNKNOWN OR OTHER 67
ENGINE 55
ELECTRICAL SYSTEM 51
VISIBILITY/WIPER 35
STEERING 32
FUEL/PROPULSION SYSTEM 30
STRUCTURE 30
ELECTRICAL SYSTEM,ENGINE 24
POWER TRAIN 24
FUEL SYSTEM, GASOLINE,ENGINE 19
595 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2025 | STEERING,AIR BAGS,SERVICE BRAKES | Loss of stability control,power steering,anti lock brake system,air bags,speed control. Has been at Dodge Dealer multiple times with the exact reoccurring problem. | Crash: No Fire: No | Unknown |
| May 2025 | STEERING | While driving power steering warning lights come on and power steering goes out. The power steering warning lights come on and go off with loss of power steering intermittently but only after unit heats up. Loud noise such as a fan comes on prior to the steering warning lights coming on and power steering going out. Had a mechanic diagnose the issue and he said the power steering rack and pinion needed to be replaced and cost would be around $3800 Very dangerous especially when power steering goes out while turning. New OEM power steering rack & pinion ordered today 5-21-2025 | Crash: No Fire: No | Unknown |
| May 2025 | ELECTRICAL SYSTEM,ENGINE | Sitting in traffic, truck started overheating. Gauge was jumping all over. Truck had to be turned off | Crash: No Fire: No | Unknown |
| May 2025 | SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC),ENGINE | The contact owns a 2020 Ram 1500. The contact stated while driving 65-70 MPH and towing a trailer, the traction control engaged, and the vehicle went into LIMP Mode. The Police had aided with getting the vehicle off the roadway. The traction control and engine warning lights were illuminated. The vehicle was taken to the local dealer, and two unknown local dealers were unable to determine the failure. The vehicle was not diagnosed or repaired. The brake control was previously replaced. The manufacturer was contacted and referred the contact to the dealer and the NHTSA Hotline for assistance. The failure mileage was approximately 2,500. | Crash: No Fire: No | 2,500 |
| May 2025 | ENGINE | Exhaust manifold is ticking after only hitting 47k miles. Of course the warranty has been out for a month now. The dealership won’t cover it quoting me $3,200 to replace both of them. | Crash: No Fire: No | Unknown |
| May 2025 | FUEL SYSTEM, GASOLINE | The contact owns a 2020 Ram 1500. The contact stated that whenever the weather was below 50-degrees, after refueling the vehicle, the gasoline started spilling out of the fuel filler neck. The contact stated that refueling the fuel tank slowly prevented the gasoline from spilling out of the fuel filler neck. There was no warning light illuminated. The vehicle was taken to a local dealer to be diagnosed, and the contact was informed that the fuel pump and gas tank were faulty and needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 30,000. | Crash: No Fire: No | 30,000 |
| May 2025 | VISIBILITY/WIPER | The windshield wiper system is currently pumping wiper fluid but not on the windshield, instead it is somehow sending it to the passenger side of the front hood and draining directly on the ground. I took it to the dealer and was told several other vehicles came in with the exact same issue and was told it would be addressed but as of now it has not | Crash: No Fire: No | Unknown |
| Apr 2025 | SUSPENSION | Spring of the driver side strut collapsed at 34,000 miles. | Crash: No Fire: No | Unknown |
| Apr 2025 | ELECTRICAL SYSTEM | There was a griding under the hood and may lights went out. The dealer said my ETORQUE/alternator needed to be replace. That was done approximately 4/10/25 under an extended MO PAR warranty. Since getting the truck back, it has stalled on me 3 separate times, all at red lights. Twice when the 'auto stop' was engaged and then the car lurched forward after the stall had occurred for about 2 seconds, the third time the 'auto stop' was off, and the stall occurred for about 4 seconds, the car rolled backwards even though it was in drive and then it lurched forward and went. Dealership can't replicate the issue so they are telling me can't fix anything. I am very worried that the car will stall on me at another light or on the highway and something very terrible will happen. | Crash: No Fire: No | Unknown |
| Apr 2025 | POWER TRAIN | Have a whirring, whining noise and at my Feb 2025 service, was told it was the e-torque assembly bearing and it was loose. Part is on back order for months since this is a common issue and will cost over $1400 for part alone. Was told not covered under warranty but believe that the dealership is wrong BUT am reading it was recalled in the 2021 RAM 1500 but I am having same issue with my 2020 and I am reading I am not alone. | Crash: No Fire: No | Unknown |
| Apr 2025 | ENGINE | Due to the recall Z96/NHTSA 22V-767 my fuel pump failed in 2023, causing my check engine light to come on due to a fuel injector warning. The dealership replaced the fuel pump, but nothing else was replaced or checked. In April 2025, my check engine light came back on for a #4 Glow Plug issue. The truck at this point had 56k miles on it, and was out of warranty. I took it to a local mechanic, who found the glow plug had shrapnel on it, causing it to fail. He believes it is due to the high pressure fuel pump failure the previous year, releasing debris into the fuel system. This is a safety issue due to the loss of engine power, and if multiple cylinders are affected could cause the vehicle to go limp. | Crash: No Fire: No | Unknown |
| Apr 2025 | STEERING,ELECTRICAL SYSTEM,ENGINE | So I am driving on the freeway 70mph and I get a message on my dash that says service shifter then every single light on the dash came on and started to make a beeping noise. I pulled over on the side of the freeway and then all the lights dissappear except check engine. I continued to drive to next exit and this time all lights came on again and truck appeared to be shutting off and turning back on while driving, steering wheel got hard to move all while all lights turning on, on dash. I have taken to shop 3 times first time they told me it was battery so I purchased battery and diagnostic fee for 600. Still continued to have issues even after replacing battery. Then they tell me they don't know what's causing this issue and the truck hasn't been fixed. I'll let the truck sit a few days and check engine light is gone and it will drive normal until the issues pops up again. I just don't know what to do about issue and have lost hope nobody seems to know what's causing thr issue. I have videos of this happening multiple times and I show to shops and they are just im awe and can't figure out what is happening. This happened to me yesterday 4/25/25 and while driving the truck started to show all lights on dash and immediately put itself into park while I was driving about 20 mph. Turned the truck off and started it back on again and got the service shifter message and drove home slowly and truck sat in driveway. I've taken in the truck multiple times and nobody seems to know what is causing the issue and I'm tired of spending money things they believe it to be. Any help would be greatly appreciated as we are starting to lose hope on this vehicle and are thinking about letting get repossessed as it's not useful to us if it can't be fixed | Crash: No Fire: No | 85,000 |
| Apr 2025 | ENGINE | The contact owns a 2020 Ram 1500. The contact stated while stopped at a traffic light, there was an abnormal rattling sound coming from the engine. The contact pulled over to the right side and attempted to restart the vehicle; however, the vehicle failed to respond. The contact stated that the vehicle was taken to Town and Country Garage. A dealer was contacted. The vehicle was towed to a dealer where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 61,000. | Crash: No Fire: No Towed | 61,000 |
| Apr 2025 | ELECTRICAL SYSTEM | MGU failure leading to car battery being completely drained and unable to run until replaced. Started with bearing noise coming from MGU alternator. Then check engine light came on. Before long a low voltage alarm appeared and was able to safely pull over before truck died. Truck is now unable to be driven until replacement of MGU. Dealer has been unable to source part for over a month and could be at least another month before part is ready to come in. Issue appears to be pretty common on 5.7 L Hemi E-torque Ram 1500's as was told part on back order at this time for over 3,000 other customers | Crash: No Fire: No | Unknown |
| Apr 2025 | STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES | The alternator generator is making us squeaky noise. I’m afraid that it’s gonna seize as I drive and I’ll lose power of the brakes and the steering checked with the dealer. They don’t have the part. They don’t know when they’re gonna be able to get it the part. I called junkyards call other auto parts stores. No one has got it’ I also went in the Mopar website and they also don’t have it | Crash: No Fire: No | Unknown |
| Apr 2025 | STEERING,ELECTRICAL SYSTEM | Steering became sluggish, jerky and erratic. Started sounding like the power steering pump was struggling/straining. I put it in the shop and they claim it’s the eps and rack and pinion gone bad. It is being replaced. How unsafe is this at low or highway speed? How many other complaints are there on this same subject and part? 2019 eps was recalled. How do I find out if I have 2019 parts in my 2020. I know sometimes they are interchangeable. I look forward to hearing from you. | Crash: No Fire: No | Unknown |
| Apr 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE | Driving down the road, my auto start stop failure light appeared on dash, followed by a check engine light and a battery light. Tried to pull over on the side of the road when I lost all electrical components including power steering, ac, radio etc. the truck slammed itself into park abruptly and turned itself off. I was stranded on the side of the road and nearly got hit by passing cars several times as I was in a curve in the road. After further investigation it has been determined that the bearings inside of the generator (part number: 68623194AB) went out. The part needed to fix the truck is not being made by the supplier and I have been nearly 2 months and counting paying for a truck to sit and look pretty as the truck is completely unusable. One dealership told me this part was on back order for over Five thousand customers. | Crash: No Fire: No | Unknown |
| Apr 2025 | ELECTRICAL SYSTEM,ENGINE | The contact owns a 2020 Ram 1500. The contact stated that while driving 25 MPH, the vehicle shut off; however, the vehicle kept running for several more feet. The contact attempted to bring the vehicle to a stop. There were no warning lights illuminated. The vehicle was towed to the residence. While the vehicle was at the residence and turned off, the alarm sounded. The vehicle was then towed to a dealer, but it was not yet diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000. The VIN was not available. | Crash: No Fire: No Towed | 77,000 |
| Apr 2025 | ELECTRICAL SYSTEM | Suddenly engine light, tps and shifter turned on , I restarted the vehicle and disappeared but later my truck did not start and it is dead | Crash: No Fire: No | Unknown |
| Apr 2025 | VISIBILITY | The contact owns a 2020 RAM 1500. The contact stated that while driving at an undisclosed speed, the rear windshield inexplicably shattered. No warning lights were illuminated. The vehicle was taken to the dealer, but refused to inspect the vehicle for unknown reasons. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 20,000. | Crash: No Fire: No | 20,000 |
| Apr 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE | The 48V Belt Starter Generator failed on my 2020 Ram 1500 with the 5.7L eTorque system. It caused my truck to stall in the middle of a busy intersection at a red light. The battery drained fast, and I couldn’t move the truck out of the way. I was stuck in a dangerous spot cars were coming around a turn at 45–55 mph, and since my hazard lights started dying too, I had to get out in the rain and wave people away so they wouldn’t hit me. I was honestly afraid for my life. I ended up calling 911 and my insurance to get towed out of there. Before it happened, I saw a battery warning and something about the battery system. A mechanic and a dealer confirmed the issue was the 48V generator. I started calling around for the part, and every dealer I spoke with told me it’s on national backorder. One told me there were over 2,600 people already waiting for it, another said over 3,000 are on the list and no one has any idea when they’ll get them. There are a lot of people dealing with this, and it’s not just an inconvenience it’s dangerous. This part failing leaves people stranded in traffic, sometimes without power or lights. Something needs to be done. A recall would be the right thing. | Crash: No Fire: No | Unknown |
| Apr 2025 | STEERING,ELECTRICAL SYSTEM | Truck was responding perfectly fine until we stop to watch a movie at the theater last night. After the movie I turn on the truck and notice my power steering was not working and everything else on my truck works fine. | Crash: No Fire: No | Unknown |
| Apr 2025 | POWER TRAIN | The motor generator has effected the ess (engine start stop) system and at a stop it does not restart the vehicle when you let off the brake. It startes and then jumps forward creating a safety hazard if there is a vehicle in front of you or a pedestrian in the crosswalk. This is a concern that seems to happen with this system frequently through web searches that I have seen. My truck is at a dealer now to diagnose the problem with the system. | Crash: No Fire: No | Unknown |
| Apr 2025 | STRUCTURE | The contact owns a 2020 Ram 1500. The contact stated that the driver's side sun visor was fractured, causing the sun visor to fell and obstruct the contact's view while driving. The contact stated that the driver's side sun visor had previously been replaced three times, and the passenger's side sun visor had been replaced four times; however, the failure persisted. The vehicle was taken to the dealer, who determined that the driver's side sun visor needed to be replaced again. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 41,000. | Crash: No Fire: No | 41,000 |
| Apr 2025 | STRUCTURE | The Back Window By Factory Default. The model with One Big back window with mini Slide window in middle.Its been Verified By Authorized Mechanic and Autobody Shop.Have Documents but need Mopar or NHTSA help to fix this Safety issue.I now have water seeping into Cab.Ruining my Interior.Please help me | Crash: No Fire: No | Unknown |