Complaint volume
595 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Ram 1500 Complaints
595 consumer-submitted complaints on record for the 2020 Ram 1500, grouped by component category.
595 Total complaints
23 Crash reports
6 Fire reports
11 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are unknown or other, engine, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 23 crash reports, 6 fire reports, 11 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 177 complaints, with an average reported failure mileage of 33,045 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to unknown or other, engine, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Ram 1500?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Ram 1500
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Ram 1500 complaints?
23 Crash
6 Fire
11 Injury
1 Fatality
33 Towed
9 Medical attention
What are the most common 2020 Ram 1500 complaint categories?
UNKNOWN OR OTHER 67
ENGINE 55
ELECTRICAL SYSTEM 51
VISIBILITY/WIPER 35
STEERING 32
FUEL/PROPULSION SYSTEM 30
STRUCTURE 30
ELECTRICAL SYSTEM,ENGINE 24
POWER TRAIN 24
FUEL SYSTEM, GASOLINE,ENGINE 19
595 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Aug 2025 | FUEL/PROPULSION SYSTEM | While refueling my 2020 Ram 1500 Laramie with the large (33 gal) fuel tank, the fuel pump "vacuum-assisted automatic shutoff" or "nozzle shutoff mechanism" is triggered dozens of times prior to the tank actually reaching a full level. I have been experiencing this issue consistently for the past year and it has occurred, to the same degree, at each of the fill-ups conducted at a variety of gas stations during this time. I've had an independent service center diagnose the issue and they recommended I take it to a dealer for service and also report the issue because this has been a common issue they have seen. Other Ram 1500 owners on internet forums also report having had this issue. The safety issue is that gas may become trapped in a fuel system component where it shouldn't be collecting which exposes vehicle occupants to an increased risk of fire in the event of an accident. Furthermore, this condition makes it nearly impossible to know when the fuel tank is full because the shutoff mechanism is triggered many times prior to full. This results in over-filling the tank and possibly having fuel remain in the filler neck, which also unnecessarily increases the risk to vehicle occupants to fire or explosion if involved in an accident. Vehicle owner manuals and gas station pump warning stickers typically warn operators of the dangers of over-filling or "topping off" fuel tanks specifically for this reason. With the system not operating correctly, the risk of overfilling is severe and unsafe. | Crash: No Fire: No | Unknown |
| Aug 2025 | ENGINE | The contact's mother owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed, there was an abnormal knocking sound coming from the vehicle, and the on/off switch and battery low level warning lights were illuminated. The contact drove the vehicle to a nearby parking lot. The contact stated the engine seized while driving at 5 MPH. The contact stated that the failure was due to a failed motor generator unit. The vehicle was towed to the dealer, where it was diagnosed with a failed motor generator unit. The contact was informed that the motor generator unit needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failur,e and a case was filed. The failure mileage was approximately 95,000. | Crash: No Fire: No Towed | 95,000 |
| Aug 2025 | ENGINE | Failure of the Motor Generator Unit (MGU). This part is available for inspection and review. The failure of this component can result in complete immobilization of the vehicle which poses a significant safety risk for users and pedestrians alike. The problem has been a wide-spread issue for the Ram 1500 series. This issue was acknowledged by Ram and Stelantis. Ram has reviewed my MGU and confirmed that the component is faulty. The only warning was a whining noise and then the vehicle became completely incapacitated. | Crash: No Fire: No | Unknown |
| Aug 2025 | UNKNOWN OR OTHER | On multiple occasions while making a slow turn. My vehicle would shut off put itself in park and set the emergency brake. My truck does have the etorque and I see this is a known issue with etorques. I it happened a few times and I thought it was just a fluke but after my last incident I did some research and found out it is an issue. | Crash: No Fire: No | Unknown |
| Aug 2025 | ENGINE | I own a 2020 RAM 1500 Big Horn 4WD with the 5.7L HEMI eTorque system. The vehicle began making a whining noise while running. A certified diagnosis confirmed the failure of the engine generator unit, part number 68623194AB, which is required to keep the eTorque system functional. This part has been on nationwide backorder for an extended period with no estimated time of arrival from Mopar or the dealership. The vehicle is currently undriveable and unsafe, and I have not been given a timeline or support for alternative transportation. The unavailability of this critical hybrid powertrain component has made my vehicle unusable for weeks, and I’ve seen numerous reports from other RAM owners experiencing the same issue with no resolution. There is a serious risk to safety and reliability if this continues to be ignored. I am requesting that NHTSA investigate this widespread part shortage and potential manufacturer defect. There should be a recall or mandated parts response for affected vehicles if the manufacturer cannot supply replacement components for a core electrical system. | Crash: No Fire: No | Unknown |
| Jul 2025 | FUEL SYSTEM, GASOLINE,ENGINE | The contact owns a 2020 Ram 1500. The contact stated while driving 60 MPH, the message "Service High Pressure Fuel Pump" was displayed. The check engine warning light was illuminated, and the vehicle lost motive power. The contact was able to pull over to the right side of the roadway. The contact turned off and restarted the vehicle, and the vehicle operated as intended. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine); however, the repair failed to fix the vehicle. The failure reoccurred after the recall repair. The manufacturer was not notified of the failure. The failure mileage was 35,000. | Crash: No Fire: No | 35,000 |
| Jul 2025 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING | The contact owns a 2020 Ram 1500 Promaster. The contact stated that after parking and turning the vehicle off, he left it for approximately 10 minutes. The vehicle spontaneously caught fire. The contact was alerted that his vehicle was on fire. The contact noticed that the passenger-side headlight had smoke and flames four feet high. There were no warning lights illuminated prior to the failure. The contact and a bystander extinguished the fire. There were no reported injuries. A call was made to 911 emergency services regarding the incident. The fire and police departments were on the scene. The vehicle was towed to an independent mechanic who determined the failure was due to the wire harness and headlight assembly. A claim was submitted to the insurance company. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted regarding the failure and left 7 voicemails along with emails but no response as of yet. The failure mileage was approximately 67,168. | Crash: No Fire: Yes Towed | 67,178 |
| Jul 2025 | SEAT BELTS | While driving my 2020 Ram Rebel, the driver side seat belt locked up and will no longer retract. I took the vehicle into the Larry H. Miller Chrysler dodge dealership and they attempted to fix it but they were not successful. My truck only has 58,809 miles on it and they stated that it was no longer under warranty and that I would have to pay to replace it (roughly $750). Prior to the seatbelt locking, there were no indications that something was wrong. I believe not having a seatbelt that works properly puts myself or anyone else that would drive my vehicle at great risk if there was an accident. | Crash: No Fire: No | Unknown |
| Jul 2025 | ELECTRICAL SYSTEM | My control knob is not responding to my truck and I cannot open doors or turn it on and it’s asking me for anti theft code all of a sudden. I took it to the dealer and they say alote of trucks are having the same problem. They say It could be the module reader. Now my truck is not reacting to nothing at all. | Crash: No Fire: No | Unknown |
| Jul 2025 | LANE DEPARTURE,BACK OVER PREVENTION | The turn signal was stuck blinking to the right even in the neutral position. The only way to make it stop was to click it into the left turn indicator. This rendered the lane blind spot inoperative. | Crash: No Fire: No | Unknown |
| Jul 2025 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | I am writing to report a serious and dangerous issue with my 2020 Ram 1500. The vehicle has been randomly shutting off while I am driving, often accompanied by a strange acceleration or revving sound just before the engine dies. This has occurred multiple times without warning, creating an extremely unsafe driving situation. The issue happens at random and cannot be easily reproduced on demand, which I understand may make it difficult to diagnose. However, it is important to emphasize that this is a major safety risk that could easily result in a crash or injury. | Crash: No Fire: No | Unknown |
| Jul 2025 | STEERING | The contact owns a 2020 Ram 1500. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. In addition, the “Service Power Steering” warning light was illuminated. The contact stated that the vehicle stalled in the middle of a busy roadway. The contact stated that her small children were occupants of the vehicle during the failure. The contact was able to get the vehicle over to the shoulder of the roadway. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The contact referenced a recall with a similar failure; however, the VIN was not included. The failure mileage was approximately 109,857. | Crash: No Fire: No | 109,857 |
| Jun 2025 | ELECTRICAL SYSTEM | Parts number 68623194AB, generator kit for alternator. This part went out on my Ram, Ram is backed up for months on this part. There are more than 10,000 vehicles with this problem. Im also being told that the product is not being produced at the moment, which puts my vehicle out of commission until the part arrives. | Crash: No Fire: No | Unknown |
| Jun 2025 | ELECTRICAL SYSTEM,AIR BAGS | Ram issued a TSB 23-098-23 REV. A for the rear window leaking. Water has soaked the inside around the air bags all down the rear seats and floor. I’m concerned the issue could have damaged my air bags and the electrical in the vehicle. Vehicle rear window has been replaced in 2023. Still leaking water in around the rear airbags. | Crash: No Fire: No | Unknown |
| Jun 2025 | STEERING | Power steering light continually goes on and off. Took it to dealership and they said they’ve had many many new models of this Ram come in with the same problem. They quoted me for a gear rack saying it’s some kind of defect and the whole thing would need replaced (2,000$ +). I’ve looked through forums and countless drivers have reported the same issue. I’ve had this truck for just over 100,000 miles, with regular maintenance to every aspect of it. I don’t feel we should be responsible for a fault of the manufacturer. Please help! | Crash: No Fire: No | Unknown |
| Jun 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2020 Ram 1500. The contact became aware of coolant fluid stains on the ground. The contact stated that while driving 40 MPH, there was an abnormal sound coming from the radiator fan. Upon inspection, the contact noticed that coolant fluid had accumulated on the fender under the radiator. The vehicle was taken to the dealer where it was diagnosed that the radiator seal had failed. The contact was advised that the radiator needed to be replaced. The vehicle was not repaired due to the cost. The contact stated that the failure persisted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was approximately 60,000. | Crash: No Fire: No | 60,000 |
| Jun 2025 | AIR BAGS,UNKNOWN OR OTHER,VISIBILITY/WIPER | The dashboard leather on my 2020 Ram Longhorn (VIN [XXX] ) has severely bubbled and separated from the underlying structure. The warping creates dangerous glare and distortion in the windshield, compromising forward visibility. Additionally, the deformation extends over the passenger side airbag panel, raising serious concerns about whether the airbag can deploy correctly. This is a well-documented defect on 2019–2020 Ram Longhorn dashboards due to adhesive failure, not wear and tear. FCA/Stellantis is aware of the issue and has issued technical bulletins, but many vehicles remain unrepaired. This should be treated as a safety issue and addressed via recall or extended coverage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jun 2025 | ENGINE | Cracked exhaust manifold. I know of three people, besides myself, with the 2020 Ram with 5.7 literally Hemi that have had cracked exhaust manifold. Mopar has a technical service bulletin, but the cost to repair is on me. | Crash: No Fire: No | Unknown |
| Jun 2025 | UNKNOWN OR OTHER | Software issue with 12' display unit. The issues began occurring over the past several months. Sirius XM radio frequently searching for signal lasting for hours, and nothing else would play, not the radio nor the Pandora app with UCONNECT. The backup camera displayed on the screen when in D. Then, on 6/10/2025, the backup camera stopped working altogether. When shifted into R, 12' display shows a blue screen with "Camera System Unavailable." The camera control buttons are fixed in position. On 6/11/2025, the 12' display showed Sirius XM subscription update and left me with the Sirius preview screen even though I have a subscription. This lasted several hours. Upon, restart, Sirius shows loading again. Still no backup camera. | Crash: No Fire: No | Unknown |
| Jun 2025 | ELECTRICAL SYSTEM,STRUCTURE | Replaced the RFH Hub twice in this vehicle do to water damage. 1st time under warranty, the 2nd out of pocket. Noticed the second time they replaced the Backlit light seal under an extended warranty (XL1 Warranty) where the water came in from. Both repair receipts enclosed and a picture of another vehicle they were replacing the seal while picking up my repaired vehicle. Investigation revealed, they use to fix the back siding window seal which cost $1300, but they replaced the Backlit at $25, now I'm on the hook for $1081.71 and change. $936.71, for the repair, $144.00 for the tow, the same spot it was towed from the first time it happen. Both times it had rained heavily. Filed a reimbursement case with FCA, Case#93175918, they have yet to get back to me. | Crash: No Fire: No | Unknown |
| Jun 2025 | STEERING | The contact owns a 2020 Ram 1500. The contact stated that upon starting the vehicle, the steering wheel started vibrating. The contact attempted to restart the vehicle and after the vehicle started, the “Power Steering Service” message was displayed on the instrument panel. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the steering assembly was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 62,250. | Crash: No Fire: No | 62,250 |
| Jun 2025 | FUEL SYSTEM, OTHER | When filling up the gas nozzle shut of and fuel will spill out. I have to listen for the fuel in the neck b4 it gets to top. It takes forever to fill. | Crash: No Fire: No | Unknown |
| Jun 2025 | ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE | My truck would engage the emergency braking without any objects near. Battery needed to be replaced due to not charging. The etorque is making noise and vibrating. | Crash: No Fire: No | Unknown |
| Jun 2025 | UNKNOWN OR OTHER | Currently Ram has extended its warranty on the back break light due to a leaking/sealant issue on certain models and years. The truck also leaks through the window frame that crakes in these vehicle's. It seems that maybe this isn't being looked at as a safety concern and think it should be. Water leaking in due to this issue is now causing stagnant water. I have 2 kids that sit in the back of the truck and have been subject to breathing in the mold that has built up. I believe the result of mold growth is a great safety concern. I have seen this complaint all over the internet and even on the 5th generation website. I think a full investigation on this should be done immediately. It also seems Ram is aware of the issue because they no longer install this window. We have always had the issue but never understood why the truck had a bad smell to it. It took a very long time to finally realize the smell was coming through the back window and into the cabin but behind the seats. My truck is a 2020 Dodge Ram Laramie 5th generation with less then 25,000 miles on it. I attached a list of webites that immediately pop up when you type Dodge back window leak | Crash: No Fire: No | Unknown |
| Jun 2025 | STEERING | The power steering froze and caused me to lose control. Almost hitting my car port. Thank goodness I wasn’t on the highway. Up to that point it operated perfectly. According to internet common problem that has caused accidents. Factory will not repair. Truck currently unmovable | Crash: No Fire: No | Unknown |