Complaint volume
612 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Ram 1500 Complaints
612 consumer-submitted complaints on record for the 2020 Ram 1500, grouped by component category.
612 Total complaints
24 Crash reports
6 Fire reports
11 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are unknown or other, engine, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 24 crash reports, 6 fire reports, 11 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 177 complaints, with an average reported failure mileage of 33,045 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to unknown or other, engine, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Ram 1500?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Ram 1500
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Ram 1500 complaints?
24 Crash
6 Fire
11 Injury
1 Fatality
34 Towed
9 Medical attention
What are the most common 2020 Ram 1500 complaint categories?
UNKNOWN OR OTHER 68
ENGINE 56
ELECTRICAL SYSTEM 51
STEERING 38
VISIBILITY/WIPER 35
FUEL/PROPULSION SYSTEM 32
STRUCTURE 31
POWER TRAIN 25
ELECTRICAL SYSTEM,ENGINE 24
FUEL SYSTEM, GASOLINE,ENGINE 19
612 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Sep 2020 | ELECTRICAL SYSTEM,ENGINE | TL* THE CONTACT OWNS A 2020 RAM 1500. THE CONTACT STATED THE VEHICLE FAILED TO START INTERMITTENTLY. THE CONTACT STATED THAT SEVERAL DAYS LATER, THE VEHICLE STARTED AS DESIGNED. THE CONTACT TOOK THE VEHICLE TO BAY CHRYSLER DODGE JEEP RAM (636 15TH ST, PANAMA CITY, FL 32401, (850) 785-1591) WHO WERE UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. | Crash: No Fire: No | 8,000 |
| Sep 2020 | SERVICE BRAKES,ENGINE | WHILE BACKING UP AN INCLINED DRIVEWAY ONTO A BUSY ROAD THE REAR BRAKING ASSIST ACTIVATED WITHOUT CAUSE, SHUTTING OFF THE ENGINE, LEAVING ME EXPOSED TO ONCOMING TRAFFIC. WE WERE ABLE TO RESTART AND PULL BACK INTO THE DRIVEWAY SO THERE WAS NOT AN ACCIDENT BUT IT WAS A VERY DANGEROUS SITUATION. | Crash: No Fire: No | 1,950 |
| Sep 2020 | UNKNOWN OR OTHER | THE ISSUE OCCURS BOTH STATIONARY AND IN MOTION. THE 12" INFOTAINMENT SYSTEM DOES NOT PLAY ANY SOUND OR ALLOW THE VOLUME TO BE ADJUSTED. THE SIRIUSXM FEATURE SHOWS A PERPETUAL LOADING SCREEN BUT NEVER ACTUALLY LOADS THE APP OR PLAY MUSIC. THE ISSUE IS EXTREMELY DISTRACTING AND TEMPTS DRIVERS TO TRY AND FIDDLE WITH IT WHILE DRIVING WHICH CAN LEAD TO DISTRACTED DRIVING. THE ISSUE ALSO PREVENTS BLUETOOTH HANDS-FREE CALLING FROM BEING USED TEMPTING DRIVERS TO TEXT OR PERFORM A NON-HANDS FREE CALL WHILE DRIVING. | Crash: No Fire: No | 554 |
| Sep 2020 | POWER TRAIN | FREQUENTLY, WHEN SLOWING OR COASTING SUCH AS WHEN MAKING A TURN OR COASTING PRIOR TO A STOP - WHEN IT IS NECESSARY TO RESUME ACCELERATION THEIR OCCURS A DELAY OF 2-3 SECONDS WHERE THE DRIVE TRAIN DOESN'T KNOW HOW TO RESPOND. WHEN IT FINALLY DOES IT GOES INTO GEAR ABRUPTLY FOLLOWED BY THE LATE RESPONSE TO REQUEST FOR POWER FROM THE PEDAL INPUT. IN PARTICULAR THIS PRESENTED A SAFETY ISSUE WHEN I WAS IN A CENTER TURN LANE GETTING READY FOR A LEFT TURN OFF A TWO LANE HWY. WHEN THERE WAS A SUFFICIENT GAP TO MAKE THE TURN THE DELAY CAUSED A FEW HEART PALPITATIONS WHEN THE VEHICLE WOULD NOT RESPOND. I WAS TOWING AN ATV TRAILER AT THE TIME AND WANTED TO SPEED MY ENTRY TO THE SIDE ROAD I WAS TURNING ONTO. THIS FAULT HAS OCCURRED MANY TIMES NOW AND IS PRETTY REGULAR. AS AN ENGINEER I BELIEVE THIS TO BE A SOFTWARE ISSUE. NO UPDATES ARE CURRENTLY AVAILABLE. | Crash: No Fire: No | 1,100 |
| Sep 2020 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | VEHICLE HAS CONSISTENT THROTTLE INPUT RESPONSE LAG. WHEN APPLYING THROTTLE FROM A STANDSTILL THERE IS A 1 TO 1.5 SECOND LAG BEFORE THE ENGINE REVS. THE SAME LAG OCCURS WHEN BUT CAN LAST UP TO 3 SECONDS WHEN ATTEMPTING TO INCREASE ACCELERATION FROM ANY GIVEN ROLLING SPEED. THIS IS INCREDIBLY DANGEROUS AS IT MAKES THE SIMPLE AND FREQUENT CHALLENGE OF CROSSING AN INTERSECTION AND/OR OVERCOMING SLOWER TRAFFIC IMPOSSIBLY DIFFICULT TO ACCOMPLISH SAFELY AND WITHOUT DRAMA/STRESS. DELAYS IN RESPONSE CAUSE THE DRIVERS TO SECOND GUESS THEIR DECISIONS AND ACTIONS. THE RESULT WILL EITHER BE TO LIFT OFF OF THE THROTTLE (AT WHICH POINT THE VEHICLE MAY DECIDE TO ACCELERATE PARTIALLY) OR TO TAKE THEIR EYES OFF OF THE ROAD/TRAFFIC AND CHECK THE INSTRUMENT PANEL (AT WHICH POINT THE VEHICLE MAY THEN DECIDE TO ACCELERATE). IF THERE IS ONCOMING TRAFFIC, PEDESTRIANS OR OTHER OBSTACLES, THIS CAN RESULT IN A MAJOR ACCIDENT, INJURY AND/OR DEATH. | Crash: No Fire: No | 966 |
| Aug 2020 | ELECTRICAL SYSTEM | THE RIGHT TURNING SIGNAL INDICATOR WILL RANDOMLY OPERATE WITHOUT BEING MANIPULATED. THE SIGNAL CAN NOT BE TURNED OFF EASILY. SOMETIMES TURNING THE CONTROL TO THE LEFT SIGNAL POSITION WILL TURN OFF THE INDICATOR. SOMETIMES RANDOMLY MANIPULATING THE CONTROL THROUGH ITS MECHANICAL LIMITS WILL TURN OFF THE INDICATOR. THERE IS NO LOGIC OR OBVIOUS VEHICLE CONDITION THAT CAUSES THIS RANDOM OPERATION. I THINK IT'S AN ISSUE WITH INTERFERENCE WITH OTHER VEHICLE WIFI SYSTEMS IN CLOSE PROXIMITY INTERFERING WITH MY VEHICLE BUS CONTROL SYSTEMS. THIS IS A SPORADIC ISSUE AND ONLY HAPPENS WHILE THE VEHICLE IS IN MOTION ON THE ROAD IN TRAFFIC. | Crash: No Fire: No | 7,230 |
| Aug 2020 | UNKNOWN OR OTHER | WINDSHIELD CRACKED. 12' CRACK DUE TO STONE FROM HIGHWAY. . RAM DEALERS CANNOT CALIBRATE SENSORS ON WINDSHIELD BECAUSE RAM HAS MADE SOFTWARE AND HARDWARE TOO EXPENSIVE FOR PURCHASE. RAMFIAT STILL HAS NOT RELEASED 2020 SOFTWRE UPDATE TO 3RD PARTY VENDORS. I CALLED RAM SUPPORT AND THEY ADVISED NO ASSISTANCE CAN BE OFFERED 'AT THIS TIME'. I HAVE A NEW TRUCK I CAN'T SAFELY DRIVE. | Crash: No Fire: No | 5,000 |
| Aug 2020 | ELECTRICAL SYSTEM | SOS DOES NOT WORK AND DEALERSHIP AND FCA STATE THIS IS NOT A SAFETY ISSUE. THE POINT OF THE SOS IS TO ALLERT AUTHORITIES OF AN ACCIDENT. ALSO I AM UNABLE TO USE THE APP AS INTENDED. DEALER STATED THEY ARE WAITING FOR A PATCH TO BE DEVELOPED IN ORDER FOR THIS TO WORK. NO TIME FRAME AND NOT MANY VEHICLES AFFECTED | Crash: No Fire: No | 40 |
| Aug 2020 | ELECTRICAL SYSTEM,ENGINE | TL* THE CONTACT OWNS A 2020 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING, SHE SAW INDICATOR LIGHTS ON THE INSTRUMENT PANEL WHICH STATED THAT THE AUTO STOP AND START TORQUE SYSTEMS WERE UNAVAILABLE. THE ENGINE AND BATTERY WARNING LIGHTS WERE ILLUMINATED. THE ELECTRICAL SYSTEM FAILED AND TRUCK SHUT-OFF. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROADWAY. THE CONTACT HAD THE VEHICLE TOWED TO STONE'S CHRYSLER DODGE JEEP RAM (615 S YELLOWSTONE HWY, REXBURG, ID 83440 208-497-5121). THE CONTACT WAS INFORMED THAT THE PART OF THE MOTOR GENERATOR UNIT TO FIX THE VEHICLE WAS ON BACKORDER AND THERE WAS NO ETA ON WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS REVIEWING THE CASE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 850. | Crash: No Fire: No Towed | 850 |
| Aug 2020 | UNKNOWN OR OTHER | I DROVE THE VEHICLE AND THE TAILGATE WAS NOT PROPERLY LATCHED. THE VEHICLE IS EQUIPPED WITH A TAILGATE AJAR WARNING LIGHT, BUT IT IS DISABLED BY THE MANUFACTURER. THE TAILGATE POPPED OPEN WHILE DRIVING AND ITEMS FELL FROM MY TRUCK BED ONTO THE ROAD CREATING A SIGNIFICANT SAFETY HAZARD FOR OTHER DRIVERS. BECAUSE THERE WARNING LIGHT IS PURPOSELY DISABLED, I WAS UNAWARE OF THE HAZARD UNTIL I STOPPED THE TRUCK AT MY DESTINATION. WHEN CONTACTING THE MANUFACTURER, I WAS TOLD THEY WOULD NOT FIX THE WARNING LIGHT. THIS FEATURE IS LISTED ON MY EQUIPMENT LIST FOR THE VEHICLE WHEN PURCHASED BUT PURPOSELY DISABLED BY RAM. IT CREATES A SIGNIFICANT HAZARD FOR DRIVERS BECAUSE UNKNOWING TO THE DRIVER OF THE TRUCK, THE TAILGATE CAN POP OPEN ALLOWING ITEMS TO FALL ON THE ROAD. WHATS WORSE, IS THAT THE MANUFACTURER EXPLAINED TO ME THAT THEY DISABLED THE WARNING BECAUSE THEY ALSO HAVE AN ISSUE WHERE THE WARNING LIGHT WOULD COME ON BECAUSE THE TAILGATE SHOWS AS UNLATCHED, EVEN THOUGH IT IS LATCHED CORRECTLY. I FIND IT DISTURBING THAT THE MANUFACTURER WOULD DISABLE A SAFETY FEATURE FOR CONVENIENCE. | Crash: No Fire: No | 500 |
| Aug 2020 | UNKNOWN OR OTHER,ENGINE | ON SUNDAY, JULY 19, 2020, PARKED AND TURNED ON THE AC. START SMELLING SOMETHING BURNING AND WHITE SMOKE STARTED TO COME OUT OF FRONT AND CAB VENTS. IMMEDIATELY TURNED OFF AND LET TRUCK SIT FOR 30 MINUTES AND DROVE ABOUT TEN MILES AND THE WHITE SMOKE AND SMELL RETURNED. PULLED OVER ON THE FREEWAY TO CHECK UNDER THE HOOD FOR SMOKE. NO SMOKE WAS COMING FROM THE ENGINE COMPARTMENT. SO, WE CALLED DEALERSHIP TO SEE IF THIS WAS NORMAL FOR AN ECODIESEL TRUCK. THE SMELL AND SMOKE GAVE PASSENGERS INSIDE THE VEHICLE HEADACHES. WE WERE MADE AWARE THAT THIS WASN'T NORMAL AND NEEDED TO BRING THE TRUCK IN. THE SMOKED CONTINUED TO TRAVEL THROUGHOUT THE TRUCK VENTS EVEN AFTER IT WAS PARKED AT THE RESIDENT. JULY 20,2020 CONTACTED ROADSIDE SERVICES AND HAD THE TRUCK TOWED TO THE DEALERSHIP. THE DEALERSHIP DIAGNOSTIC WAS THE HEATER CORE CAUSED THESE PROBLEMS. PASSENGERS EXPERIENCED HEADACHE FROM THE SMOKE AND BURNING SMELL. THIS IS A SAFETY HAZARD ESPECIALLY FOR SOMEONE THAT IS UNABLE TO SMELL, ESPECIALLY IF ALL THE WINDOWS ARE UP. THE TRUCK HAS LESS THAN 3,500 MILES. THIS WAS A BRAND NEW 2020 VEHICLE AND IS STILL AT THE DEALERSHIP BEING REPAIRED. | Crash: No Fire: No | 3,483 |
| Aug 2020 | EXTERIOR LIGHTING | THE DASH LIGHTING AT NIGHT, WHEN HEADLIGHTS COME ON CAUSING A REDUCED BRIGHTNESS TO THE DASH LIGHTS, THE REDUCED BRIGHTNESS MODE IS TOO DIM AT IT'S HIGHEST SETTING FOR NIGHT TIME MODE. WHILE IT IS POSSIBLE TO MOVE THE BRIGHTNESS DIAL TO DAYTIME MODE, BY MOVING THE DIAL PAST THE NIGHT TIME MODE, THAT IS TOO BRIGHT MAKING VIEWING FOWARD DIFFICULT. I FEEL THIS CREATES A HAZZARD FOR NIGHT TIME DRIVING IN THIS VEHCILE. | Crash: No Fire: No | 100 |
| Jul 2020 | AIR BAGS,SERVICE BRAKES | ACCIDENT HAPPEN 5/20/20. WAS APPROACHING A STOPPED VEHICLE WHEN THE BRAKES FAILED. KEPT TRYING TO APPLY BRAKES AND NOTHING HAPPEN. IMPACT AT APPROX 35 MPH. AFTER IMPACT THE TRUCK STARTED TO ROLL BACKWARDS AND HAD TO PUT IN PARK TO STOP THE TRUCK. TOW TRUCK DRIVE ALSO HAD ISSUES LOADING ON THE ROLL BACK, BRAKES WOULD NOT WORK. WE TOWED TO OUR BODY SHOP FOR REPAIRS. THEN WAS TAKEN TO FAULKNER DEALERSHIP FOR EDR TESTING. NOTHING MECHANICAL WAS EVER DONE WITH THE TRUCK AFTER THE BODY WORK WAS DONE. BOSCH RELEASED THE TRUCK TO THE DEALERSHIP. TRUCK HAS 513 MILES AND LITTLE OVER 200 OF THE MILES ARE WHAT WE DROVE IT. PURCHASED WITH MILES ON IT. FIAT / CHRYSLER DO NOT SEE AN ISSUE WITH THE TRUCK VIA THE REPORT. I HAVE SENT THE REPORT TO A SEPARATE PARTY THAT IS NOT HIRED BY FIAT AND THEY INDICATE TO RESEARCH PAGE 42 OF THE REPORT ON THE MASTER CYLINDER BRAKING SYSTEM. WE DO NOT SEE ANY INDICATION ON ANY CODES THAT WERE RECOVERED PERFORMED BY BOSCH. WE KNOW IN FACT THAT THERE WERE MULTIPLE BRAKE CODES AND FEEL THAT THE INFORMATION IN STILL IN THE "BLACK BOX". AIRBAGS NEVER DEPLOYED AT IMPACT OF 35 MPH FRONTAL IMPACT.*DT*DT*JB*JB | Crash: Yes Fire: No Towed | 513 |
| Jul 2020 | STEERING | I HAVE OWNED A 2020, RAM 1500 LIMITED EDITION SINCE MARCH 2020. WHEN DRIVING THE STEERING STICKS IN THE 11:00 POSITION. IF I RELEASE HAND OFF WHEEL AND STEERING REMAINS IN POSITION. I HAVE TO PULL THE WHEEL BACK TO 12:00 POSITION. THIS PROBLEM STARTED OCCURRING ABOUT 2 MONTHS AGO AND HAS PROGRESSIVELY BEEN GETTING WORSE. I TRAVEL 1500 TO 2000 MILES A MONTH AND AFRAID I MAY OVER CORRECT ESPECIALLY IN HEAVY TRAFFIC. SPOKE WITH DEALERSHIP AND THEY SAID THIS WAS THE 1ST THEY HAVE HEARD OF THIS ISSUE. HAVE NOT FOUND A SOLUTION TO THE PROBLEM. I WILL BE TAKING THE TRUCK BACK TO DEALERSHIP SAT JULY 25, 2020. | Crash: No Fire: No | 3,500 |
| Jul 2020 | ELECTRICAL SYSTEM | THE 2020 RAM 1500 EXPERIENCED WHILE DRIVING A "DATA BUS FAILURE". THIS FAILURE CAUSED THE VEHICLE TO LOOSE POWER STEERING, BRAKES, RAMDOM INSTRUMENTATION DISPLAYS, WIPERS TO COME ON, HEADLIGHTS TO COME ON AND OFF. INTERMITANT LOSS OF TROTTLE CONTROL. HAPPENED 4 SEPARATE TIME. HAD SHOP ON 3 OF THE 4 TIMES INDICATE A BAD BATTERY, ASB MODULES AND PCM MODULE. CURRENTLY THEY ARE TRYING TO IDENTIFY A BAD TRANSMISSION CONTROL MODULE AS THE PROBLEM. TOTAL MILE 530 AND ONLY HAD THE VEHICLE FOR 50 DAYS. HAD TO BE TOWED TWICE TO THE SHOP AND THE OTHER TWO TIME IT HAPPENED WITH IN A MILE OF THE DEALER. IT SPEND ABOUT 20 DAYS IN THE SHOP ALREADY. | Crash: No Fire: No | 530 |
| Jul 2020 | AIR BAGS | WAS TRAVELING ABOUT 35 MPH ON A STRAIGHT ROAD, WAS HIT A BY A VEHICLE WHO SPED OUT OF A SIDE ROAD. I WAS HIT ON THE DRIVERS SIDE FRONT FENDER BY THE CAR, THEN I CRASHED HEAD ON INTO THE FUEL TANKS OF A SEMI TRUCK. MY TRUCK HIT THE SEMI SO HARD IT THROUGH MY TRUCK BACKWARDS MORE THAN A TRUCK LENGTH. NO AIR BAGS DEPLOYED. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 5,900 |
| Jun 2020 | POWER TRAIN,ENGINE | ON TWO SEPARATE OCCASIONS IN THE PAST WEEK, THE THROTTLE PEDAL IN THIS GEN 3 ECODIESEL ENGINE HAS FAILED TO RESPOND UPON PRESSING IT TO MAKE A TURN AFTER DRIVING THE TRUCK FOR A FEW MINUTES. I WILL DRIVE A FEW MILES, THEN STOP IN A TURNING LANE AWAITING A CHANCE TO COMPLETE THE LEFT HAND TURN ACROSS TRAFFIC, AND WHEN I APPLY PRESSURE TO THE THROTTLE PEDAL NOTHING HAPPENS. IT'S AS IF THE PEDAL HAS BEEN UNPLUGGED. AS I CONTINUE TO HOLD PRESSURE ON THE PEDAL, SEVERAL SECONDS WILL GO BY AND THEN IMMEDIATELY THERE WILL BE A HARSH JERK AND THE TRUCK WILL IMMEDIATELY APPLY POWER. THIS IS A SEPARATE ISSUE FROM THE TERRIBLE LAG IN THROTTLE RESPONSE THAT HAS BEEN PRESENT SINCE THE TRUCK WAS BRAND NEW. THIS LOSS OF ALL PEDAL RESPONSE ONLY BEGAN TO HAPPEN THIS PAST WEEK, WITH APPROXIMATELY 3,800 MILES ON THE ODOMETER. *TR | Crash: No Fire: No | 3,800 |
| Jun 2020 | ELECTRICAL SYSTEM | 2020 RAM 1500; ETORQUE SYSTEM ISSUES SHUTTING TRUCK OFF TWICE NOW. KILLS BATTERY AND THE TRUCK. MY TRUCK HAS 1400 MILES ON IT AND THE PART IS ON NATIONAL BACK ORDER, NO LOANER VEHICLE; UNKNOWN REPAIR TIME. TRUCK FAILED BOTH TIMES WITH TRYING TO REMOTE START THE VEHICLE IT SHUTS RIGHT OFF. THE.N WHEN TRYING PUSH START THE BATTERY LIGHT COMES ON WITH CHECK ENGINE AND BATTERY VOLTAGE LOW ON INFORMATION SYSTEM. | Crash: No Fire: No | 1,150 |
| Jun 2020 | EXTERIOR LIGHTING | VEHICLE IS MISSING TAILGATE AJAR WARNING LIGHT. ACCORDING TO BUILD REPORT ITS LISTED UNDER VIN AND IS IN THE 2020 RAM 1500 MANUAL. I NOTICED THIS AFTER I PULLED AWAY WITH TAILGATE OPEN. REALIZED IT SHOULD HAVE A WARNING LIGHT AND BEGAN TO INVESTIGATE. DEALER SAYS I DON'T HAVE THIS, BUT CUSTOMER SERVICE SAYS I HAVE IT AND PLUS ITS IN THE MANUAL. *TR Consumer like to add, he noticed staining to headliner from water leak. This should be a safety recall since it can be effecting the drivability of vehicle and safety of vehicle occupants. Water is possibly penetrating thru roof antenna, rear window and through vehicle third light. Water started leaking through the air bag area, seat belt tensioners, car speakers and coming in contact with electrical components of vehicle. Carpet and insulation is wet caused by this leaking.*JB | Crash: No Fire: No | 4,000 |
| Jun 2020 | POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER | WHILE STOPPED AT LIGHT WHEN I BEGAN TO ACCELERATE MAKING A LEFT TURN THE TRANSMISSION WOULDN'T SHIFT OUT OF FIRST GEAR. THIS IS DANGEROUS SHOULD YOU NEED TO QUICKLY MOVE CAR OUT OF WAY. CAR WENT UP TO 5000 RPM BEFORE I RELEASE THE GAS AND PROCEEDED TO SIDE OF ROAD. DEALER COULDN'T DUPLICATE, I ASKED THEM TO FLASH THE COMPUTER AND THEY REFUSED, SAYING ANY UPDATES WOULD BE OVER THE AIR. WHICH IS NOT TRUE. TRUCK IS SUPPOSED TO BE EQUIPPED WITH TAILGATE AJAR WARNING LIGHT, IT IS IN MANUAL AND ON MY BUILD SHEET. DEALER TELLS ME THAT ITS NOT. SO THERE NOT PUTTING IN THE CORRECT EQUIPMENT. THIS IS DANGEROUS SINCE I HAD 2017 RAM THAT TAILGATE OPENED WHILE DRIVING BEFORE RECALL!! *TR | Crash: No Fire: No | 4,622 |
| Jun 2020 | POWER TRAIN | TL* THE CONTACT OWNS A 2020 RAM 1500. THE CONTACT STATED THAT UPON REVERSING THE VEHICLE AT VARIOUS OCCASIONS, THE VEHICLE ABRUPTLY STOPPED WITHOUT WARNING. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 700. | Crash: No Fire: No | 700 |
| Jun 2020 | SERVICE BRAKES | TL* THE CONTACT OWNS A 2020 RAM 1500. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE THE VEHICLE WAS IN DRIVE OR IN REVERSE, THE BRAKES ACTIVATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER AND TO LIA DODGE LOCATED AT 2116 CENTRAL AVE, SCHENECTADY, NY, 518-579-3300, WHERE AN UNKNOWN SOFTWARE WAS UPDATED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, PROVIDED NO ADDITIONAL ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 500. | Crash: No Fire: No | 500 |
| Jun 2020 | STEERING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING | I WAS DRIVING IN THE HIGHWAY AT 65MPH WHILE STEERING POWER SHUT OFF AND WARNING ON DASH CAME ON SAYING POWER STEERING WAS DISENGAGED. I PULLED OFF THE HIGHWAY SHUT VEHICLE OFF CHECKED UNDER HOOD AND NOTHING. GOT BACK ON VEHICLE STARTED IT AND WARNING HAD GONE AWAY AND STEERING WAS OK. DROVE FOR ABOUT 10 MILES AND IT HAPPENED AGAIN. I WAS TOLD TO DRIVE VEHICLE TO DEALER AND THEY SAID IT WAS A PROBLEM WITH THE BATTERY. VEHICLE WAS IN SHOP FOR A DAY. THEY CALLED AND SAID PROBLEM WAS FIXED. I LEFT THE DEALER, DRIVE 40 MILES AND IT HAPPENED AGAIN. TOOK IT BACK. AND NOW THEY DON'T KNOW WHAT THE PROBLEM IS. VERY UNSAFE VEHICLE. POWER STEERING GOES OFF RANDOMLY. IM GLAD I DIDN'T HAVE MY FAMILY WITH ME. TRUCK IS VERY HARD TO CONTROL WITH NO POWER STEERING. I ALSO NOTICED WHILE DRIVING TO THE DEALER THE INSTRUMENT PANEL WOULD GO DIM AND THEN BACK TO NORMAL. *TR | Crash: No Fire: No | 1,900 |
| May 2020 | UNKNOWN OR OTHER,SERVICE BRAKES | THIS DEFECT HAS THE REAL PROBABILITY OF CAUSING DAMAGE TO BOTH MY VEHICLE AND ANOTHER VEHICLE. TAKING MY NEW TRUCK THROUGH A CAR WASH, I PUT THE VEHICLE IN NEUTRAL AT THE START OF THE WASH. THE CAR WASH HAS ROLLERS THAT DRIVE THE REAR DRIVER'S SIDE WHEEL THROUGH THE CAR WASH. AT THE END, MY VEHICLE DASHBOARD INDICATES THAT I NEED TO DEPRESS THE BRAKE PEDAL AND PUSH THE START/STOP BUTTON ON THE DASH. AFTER DOING THIS, THE DASHBOARD THEN TELLS ME THAT I NEED TO DEPRESS THE BRAKE PEDAL AND PUT THE VEHICLE INTO DRIVE. EACH TIME I DEPRESS THE BRAKE PEDAL, THE DRIVER'S REAR TIRE JUMPS OVER THE ROLLER PUSHING THE VEHICLE AND THE DISTANCE BETWEEN MY VEHICLE AND THE VEHICLE BEHIND ME CLOSES. MY RAM HAS THE LARGE MONITOR SCREEN, AND HAS THE ABILITY TO INSTALL APPS. WHAT IS NEEDED IS A "CAR WASH APP" THAT DISABLES THE REQUIREMENT TO DEPRESS THE BRAKE FOR THESE TWO PROCEDURES AS LONG AS THE VEHICLE WAS 1) ROLLING IN NEUTRAL; 2) HAS NOT TRAVELED MORE THAN X FEET (300); AND 3) HAS NOT TRAVELED FASTER THAN 4 MILES PER HOUR. *TR | Crash: No Fire: No | 2,500 |
| May 2020 | ELECTRICAL SYSTEM | VEHICLE CONTINUALLY HAS A DEAD, -DEAD- 0 VOLT BATTERY OVERNIGHT. STARTED ITS 1ST WEEK HOME AND HAS REPEATEDLY HAPPENED HALF A DOZEN TIMES RANDOMLY SINCE. FULLY CHARGING THE BATTERY TAKES ALL DAY. THE BATTERY HAS PROBABLY TAKEN PERMANENT DAMAGE. I HAVE TO CARRY A 1000 AMP JUMP BOX AT ALL TIMES TO HAVE RELIABLE TRANSPORTATION. DRAINING A AGM 85 AHR BATTERY DEAD FLAT IN A FEW HOURS IA A MAJOR PROBLEM AND A POTENTIAL FIRE HAZARD. THERE IS NO SHORTAGE OF SIMILAR COMPLAINTS ON THE INTERNET HTTPS://5THGENRAMS.COM/COMMUNITY/THREADS/DEAD-TRUCK-CLASS-ACTION-LAWSUIT.17342/ HTTPS://5THGENRAMS.COM/COMMUNITY/THREADS/HOW-MANY-TIMES-HAVE-YOU-HAD-A-DEAD-BATTERY.17149/ *TR | Crash: No Fire: No | 120 |