Complaint volume
612 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Ram 1500 Complaints
612 consumer-submitted complaints on record for the 2020 Ram 1500, grouped by component category.
612 Total complaints
24 Crash reports
6 Fire reports
11 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are unknown or other, engine, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 24 crash reports, 6 fire reports, 11 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 177 complaints, with an average reported failure mileage of 33,045 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to unknown or other, engine, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Ram 1500?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Ram 1500
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Ram 1500 complaints?
24 Crash
6 Fire
11 Injury
1 Fatality
34 Towed
9 Medical attention
What are the most common 2020 Ram 1500 complaint categories?
UNKNOWN OR OTHER 68
ENGINE 56
ELECTRICAL SYSTEM 51
STEERING 38
VISIBILITY/WIPER 35
FUEL/PROPULSION SYSTEM 32
STRUCTURE 31
POWER TRAIN 25
ELECTRICAL SYSTEM,ENGINE 24
FUEL SYSTEM, GASOLINE,ENGINE 19
612 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2020 | ENGINE | CHECK ENGINE LIGHT CAME ON AT AROUND 300 MILES. CODE P3497. BROUGHT IT TO THE DEALER AND WAS TOLD IT NEEDS NEW LIFTERS. TRUCK WAS IN MOTION ON A CITY STREET WHEN LIGHT CAME ON. *TR | Crash: No Fire: No | 300 |
| May 2020 | FUEL/PROPULSION SYSTEM | USUALLY, THE GAS NOZZLE AUTOMATICALLY TURNS OFF THE GAS WHEN THE TANK IS FULL. WHILE WAITING FOR THIS TO HAPPEN, HAND ON NOZZLE HOLDING IT OPEN, THE GAS OVERFILLED, GUSHED OUT OF THE FILL TUBE, AND OUT FROM UNDER THE TRUCK. A BIG PUDDLE OF GAS ON THE GROUND. I THOUGHT THE NOZZLE SHUTOFF MALFUNCTIONED. I WENT TO FILL MY TRUCK AGAIN ON 5/5. I PUT THE NOZZLE INTO THE FILL TUBE AND SQUEEZED THE HANDLE. GAS GUSHED OUT OF THE FILL TUBE RIGHT AWAY, OUT FROM UNDER THE TRUCK AND CREATING ANOTHER LARGE PUDDLE OF GAS ON THE CONCRETE. I HAD A SIMILAR, NO CAP, FILLING TUBE ON MY 2013 F-150 AND NEVER HAD THIS PROBLEM IN 7 YEARS. SO I CALLED MY DEALER TO REPORT THIS AND SEE IF OTHERS HAVE HAD THE SAME PROBLEM. I WAS TOLD THERE IS A SECOND VALVE IN THE FILL TUBE AND I NEED TO INSERT THE NOZZLE ALL THE WAY INTO THE SPRING. I HAVEN'T HAD A CHANCE TO SEE IF THIS CORRECTS THE PROBLEM. HOWEVER, MANY TIMES WHEN I HAVE TRIED TO FILL VARIOUS VEHICLES THAT I HAVE OWNED, SOMETIMES I HAVE TO PULL THE NOZZLE SLIGHTLY OUT TO KEEP THE AUTOMATIC TURN OFF FROM COMING ON SO I CAN FILL THE TANK. I NEVER TOP OFF, ADD MORE GAS AFTER THE AUTOMATIC SWITCH TURNS THE PUMP OFF. I THINK THIS IS A POOR DESIGN OR SOMETHING WRONG WITH MY FILL TUBE. I'M SURE OTHERS WILL BE DOING THE SAME THING I DID AND RAW GAS ALL OVER THE GROUND AND VEHICLE ISN'T VERY SAFE. BOTH TIMES VEHICLE WAS STATIONARY AND ENGINE OFF AT THE FILLING STATION. I WILL TAKE PICTURES IF THIS HAPPENS AGAIN. *TR | Crash: No Fire: No | 600 |
| Apr 2020 | ENGINE | 2020 RAM 1500 ECODIESEL HAS A SERIOUS TURBO LAG. WHEN YIELDING AND THEN ACCELERATING, THE ENGINE POWER SEEMS TO JUST DROP OUT, FALLS FLAT. BY THIS TIME VEHICLE COASTS INTO APPROACHING LANES AND THEN IT WILL SUDDENLY ACCELERATE WITH A BURST OF POWER. I FEEL IT IS TURBO LAG BUT MAY ALSO BE THAT THE TRANSMISSION IS NOT DOWN SHIFTING IN TIME IN ADDITION. I'VE HEARD NUMEROUS OTHERS MENTION THIS AND IT'S SOMETHING THAT I HAVE TO WATCH FOR CONSTANTLY BUT CANNOT CATCH IT EVERYTIME. THIS SPECIFICALLY HAPPENS EVERY TIME I GO TO EXIT MY LONG DRIVEWAY ONTO A 4 LANE HWY. *TR | Crash: No Fire: No | 1 |
| Apr 2020 | ENGINE | THROTTLE RESPONSE OR ACCELERATION LAG AFTER LETTING OFF THE GAS TO CHANGE LANES OR SLOWING FOR CORNERS ETC. HAS HAPPENED AT END OF EXIT OFF THE INTERSTATE AFTER STOPPING AT STOP SIGN, THEN PROCEEDING TO MAKE A RIGHT TURN INTO THE LANE. UPON PRESSING GAS TRUCK SEEMS TO "COAST" OR WAIT A FEW SECONDS BEFORE REALIZING IT'S GETTING GAS THEN WILL SUDDENLY ACCELERATE. YOU HAVE TO WAIT AND NOT GIVE IT GAS FOR A FEW SECONDS FOR IT TO CATCH UP.THIS CAUSES A PROBLEM WHEN CHANGING LANES IN TOWN IN TRAFFIC. APPEARS TO HAPPEN MAINLY AT SLOWER SPEEDS. SUCH LAG COULD CAUSE YOU TO GET REAR ENDED A LOT CAN HAPPEN IN 3 TO 5 SECONDS. HAVE HAD VEHICLE TO SHOP, INSPECTED AND NO SIGNS OF ANYTHING WRONG UPON TESTING. HAS HAPPENED AGAIN, WILL TAKE TO SHOP AGAIN. THIS HAS HAPPENED 5 OR 6 TIMES NOW IN LESS THAN 30 DAYS OF OWNERSHIP. TRUCK NOW HAS 1078 MILES ON IT. *TR | Crash: No Fire: No | 650 |
| Mar 2020 | ENGINE | 3.0L GEN 3 ECODIESEL ENGINE HAS EXCESSIVE LAG AND DELAY IN THROTTLE RESPONSE. WHILE TRAVELING AT STEADY SPEED IN LOWER GEARS 3RD, 4TH, OR 5TH AND THEN DEPRESSING ACCELERATOR PEDAL TO INCREASE SPEED, ENGINE WILL NOT RESPOND UNTIL THREE TO FOUR SECONDS HAVE ELAPSED. THIS CREATES A SIGNIFICANT HAZARD WHEN ATTEMPTING TO MERGE INTO TRAFFIC OR CROSS TRAFFIC DURING A LEFT TURN. PRIOR EXPERIENCE WITH MULTIPLE GASOLINE AND DIESEL TURBO-CHARGED VEHICLES HAS NOT PRESENTED THIS ISSUE TO ME. THE 2020 RAM 1500 ECODIESEL HAS A MAGNITUDE OF TURBO LAG AND UNRESPONSIVE THROTTLE THAT IS QUITE DANGEROUS. | Crash: No Fire: No | 510 |
| Mar 2020 | STRUCTURE | AFTER TAKING THE TRUCK THROUGH A CAR WASH AND BRINGING HOME TO VACUUM, I NOTICED WATER IN THE FRONT DRIVER'S SIDE FLOOR. I NOTICED CONDENSATION UNDER THE FLOOR MAT TOO. AFTER PULLING OUT THE KICK PANEL AND ROLLING THE CARPET BACK, THE METAL FLOOR WAS WET AND THE PAD WAS SATURATED. I TOOK IT TO THE DEALER AND IT WAS REPORTED BACK TO ME THAT THERE WERE SEAMS IN THE BODY THAT WERE NOT FILLED. | Crash: No Fire: No | 1,770 |
| Mar 2020 | UNKNOWN OR OTHER | MY TAILGATE KEEPS OPENING | Crash: No Fire: No | 5,700 |
| Jan 2020 | SERVICE BRAKES | DRIVING OFF A EXIT, AT ABOUT 10-15 MPH WENT UNDER A BRIDGE AND THE FORWARD COLLISION WARNING SYSTEM APPLIED THE BRAKE AND STOPPED THE CAR SHORT(NO OTHER CAR WAS IN FRONT OF ME), ALMOST HAVING THE CAR BEHIND ME HIT ME. ALSO GOING INTO A PARKING GARAGE IT ALSO STOPPED SHORT 2 TIMES DURING ONE VISIT, NO OTHER CARS AROUND. THIS IS EXTREMELY DANGEROUS !!! | Crash: No Fire: No | 3,100 |
| Dec 2019 | FUEL/PROPULSION SYSTEM | VEHICLE THROTTLE MAXIMIZED WHEN I PRESSED THE BRAKE TO STOP. AFTER IMPACT WITH ANOTHER VEHICLE THE THROTTLE WENT BACK TO THE IDLE POSITION. I WAS MERGING IN TRAFFIC ONTO ANOTHER STREET. THE VEHICLE IN FRONT OF ME WAS STOPPED FOR THE MERGER. *LN CASE NUMBER XXXXXXXX ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB | Crash: Yes Fire: No | 3,300 |
| Dec 2019 | POWER TRAIN | THIS HAS HAPPENED SEVERAL TIMES. WHEN DRIVING THE RAM, WITH THE GEAR IN DRIVE AND IN 2 WHEEL DRIVE, THE TRANSMISSION WILL NOT SHIFT OUT OF FIRST GEAR. OBVIOUSLY, THIS IS VERY DANGEROUS FOR DRIVING. THIS SEEMS TO BE A RECURRING ISSUE WITH THE DODGE RAM AND SHOULD BE FIXED OR RECALLED. SIMILAR ISSUES WITH THE 2019 DODGE RAM: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T77803_DS971922 | Crash: No Fire: No | 5,000 |
| Dec 2019 | VISIBILITY/WIPER | MY BRAND NEW 2020 RAM 1500 LARAMIE SPORT IS EQUIPPED WITH TILTING DOWN DRIVER/PASSENGER SIDE MIRRORS WHEN IN REVERSE. THE PROBLEM IS WHEN THEY TILT DOWN, THEY TILT DOWN SO FAR THAT IT IS OUT MY VIEW. I UTILIZE THIS FEATURE FOR BACKING INTO MY GARAGE, ON SIDE ON MY BOAT, WHERE SPACE IS VERY LIMITED. I ACTUALLY HAVE INCHES ON BOTH SIDES OF THE TRUCK. AFTER SPENDING BIG MONEY ON MY NEW RAM 1500 2020 LARAMIE SPORT, I EXPECT ALL OF IT'S FEATURES TO PERFORM AS DESCRIBED, AND EXPECTED. AFTER TALKING WITH THE SALESMAN WHO SOLD ME THE TRUCK, HE EXPLAINED THIS IS A KNOWN PROBLEM IN THE RAM COMMUNITY ON THESE NEW 2020 VEHICLES. KNOWING THIS, IT FRUSTRATES ME EVEN MORE THAT I WAS NEVER INFORMED OF THIS INFORMATION PRIOR TO MAKING THE PURCHASE. THIS PROBLEM SHOULD BE FIXED IMMEDIATELY. | Crash: No Fire: No | 80 |
| Nov 2019 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES | ON NOVEMBER 13, 2019 AT 6:00PM PST WHILE TRAVELING 70MPH WESTBOUND ON INTERSTATE 90 AT THE SR18 INTERCHANGE THE VEHICLE EXPERIENCED MULTIPLE SERIOUS SAFETY DEFECTS AND MAJOR SYSTEMS FAILURES DUE TO LOSS OF ELECTRICAL POWER. LIGHT CONDITIONS WERE NIGHTTIME, TRAFFIC WAS LIGHT, WEATHER WAS CLEAR. ELECTRONIC FAILURE MESSAGES BEGAN TO APPEAR ON INSTRUMENTATION PANEL APPROXIMATELY 20 MINUTES PRIOR TO THE TOTAL ELECTRICAL FAILURE: NAVIGATION, STOP/START, CLIMATE CONTROL, UCONNECT, SIRIUS RADIO, ADAPTIVE CRUISE ALL CEASED FUNCTION WITH NO DRIVER ABILITY TO CONTROL THESE SYSTEMS WELL PRIOR TO THE TOTAL SHUTDOWN. AT TOTAL SHUTDOWN, WITH THE VEHICLE STILL TRAVELING AT 70MPH, THE FOLLOWING ADDITIONAL EVENTS SIMULTANEOUSLY OCCURRED: 1.TOTAL FAILURE AND COMPLETE LOSS OF POWER STEERING, 2.TOTAL FAILURE AND COMPLETE LOSS OF POWER BRAKES, 3.TOTAL FAILURE AND COMPLETE LOSS OF HEADLIGHTS, TURN SIGNALS, AND HAZARD LIGHTS 4.TOTAL FAILURE AND COMPLETE LOSS OF ALL DASHBOARD AND U CONNECT INSTRUMENTATION, 5.TOTAL FAILURE AND COMPLETE LOSS OF ALL STEERING COLUMN AND DASHPANEL CONTROLS 6.TOTAL FAILURE AND COMPLETE LOSS OF ADAPTIVE CRUISE CONTROL, 7.TOTAL FAILURE AND COMPLETE LOSS OF ELECTRONIC LANE ASSIST. 8.TOTAL FAILURE AND COMPLETE LOSS OF ELECTRONIC PARKING BRAKE THIS ENDED WITH THE VEHICLE BEING SAFELY PULLED TO THE SHOULDER OF THE FREEWAY. WHEN STATIONARY, THE VEHICLE LOST NEARLY ALL POWER; THERE WAS JUST ENOUGH REMAINING POWER TO RANDOMLY ILLUMINATE DISPLAYS AND UCONNECT IN ARBITRARY FLASHES; GIVING THE DASHPANEL THE APPEARANCE OF A NIGHTCLUB. THE VEHICLE WAS THEN TOWED TO THE SELLING DEALER. | Crash: No Fire: No | 737 |