Complaint volume
611 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Ram 1500 Complaints
611 consumer-submitted complaints on record for the 2020 Ram 1500, grouped by component category.
611 Total complaints
24 Crash reports
6 Fire reports
11 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system, engine, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 24 crash reports, 6 fire reports, 11 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 177 complaints, with an average reported failure mileage of 33,045 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system, engine, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Ram 1500?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Ram 1500
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Ram 1500 complaints?
24 Crash
6 Fire
11 Injury
1 Fatality
34 Towed
9 Medical attention
What are the most common 2020 Ram 1500 complaint categories?
ELECTRICAL SYSTEM 81
ENGINE 81
UNKNOWN OR OTHER 81
STEERING 43
VISIBILITY/WIPER 40
FUEL/PROPULSION SYSTEM 38
POWER TRAIN 30
STRUCTURE 29
SERVICE BRAKES 13
ELECTRICAL SYSTEM,ENGINE 11
611 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Apr 2026 | ELECTRICAL SYSTEM | In april of 2024 the MGU on the etourqe system needed replacement. The vehicle went into the shop on April 26 2024 and was released to me on may 16 2024. On march 18 2026 the same vehicle was taken to the shop for the same issue. Today is april 8 2026 and the vehicle is still at the dealer with no time frame of repair. No loaner vehicles for me either time, backordered parts all the while I am forced to pay for a rental vehicle. How can there be a known issue but no resources to handle the demand for parts. | Crash: No Fire: No | Unknown |
| Apr 2026 | UNKNOWN OR OTHER | I reported last year that my dash board has been coming off dut to the heat. Told me I had to repair myself. It's already to the pint where the whole thing is almost completely off | Crash: No Fire: No | Unknown |
| Apr 2026 | STRUCTURE | Tailgate not operational as one of the 5 latch assemblies doesn't know if rear doors are open or closed. If truck has a bed cover it would be impossible to get rear doors open as access would be impossible without destroying the bed cover. I've owned a 2021 & 2020 with this problem covering many production years besides mine. Driving down the road the OPEN SWING GATE indicator starts flashing & buzzing constantly RAM needs to step up & accept responsibility for this design flaw. | Crash: No Fire: No | Unknown |
| Apr 2026 | STEERING | Loss power steering while driving the vehicle, on the Highway and in a parking lot. The Turck as now at the dealer as it is nit safe to drive | Crash: No Fire: No | Unknown |
| Apr 2026 | ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | ABS light keeps coming on and off. The 4WD keeps going on and off and the cruise control and traction keeps working then not working. There is a recall for other year models for the ABS system that basically is exactly what’s happening with my truck. I am worried that it will go out and my truck will stop and cause and accident which almost happened today. This should be a recall alongside those other year models. | Crash: No Fire: No | Unknown |
| Apr 2026 | FUEL/PROPULSION SYSTEM | Driving and tried to pass a truck loss of power (dash lit up and no top-end) went to limp mode, Hard start upon starting and limp mode continues, code P0336 (crank sensor/reluctor wheel), on dash codes = service electric throttle control & service electronic stability control. Mileage = 110,000, Required service and maintenance completed at recommended intervals, regarding current codes cleaned all related sensors and throttle body, filters and no changes. symptoms are identical to 2019 model complaints. calling dealer regarding fuel system recall and this problem. (this is an estimated $2500 + repair by certified repair mechanic who states repair may fix for a year or less, but it is a continued issue once it starts) | Crash: No Fire: No | Unknown |
| Mar 2026 | STRUCTURE | The contact owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed, the tailgate unexpectedly opened. The vehicle was taken to the dealer, where it was not diagnosed or repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V904000 (Structure); however, the VIN was not under recall. The approximate failure mileage was 58,500. | Crash: No Fire: No | 58,500 |
| Mar 2026 | ELECTRICAL SYSTEM | While driving my Ram Rebel 2020, the eTorque alternator failed, causing the vehicle to lose electrical power and forcing me to be towed. This posed a serious safety risk, including potential loss of power assist for steering and braking. The issue was addressed only by purchasing a replacement eTorque alternator part through eBay at approximately four times the normal price, because Ram is currently not producing the part. Ram Certified Dealer could not help. Stellantis / Ram customer service has been unhelpful and refused to provide a goodwill reimbursement or solution. I believe this represents a safety defect, as sudden alternator failure can cause stalling and reduce essential safety functions while driving. I am reporting this so that NHTSA can investigate the reliability of the eTorque alternator system and prevent future incidents. | Crash: No Fire: No | Unknown |
| Mar 2026 | POWER TRAIN | Vehicle Info •2020 Ram 1500 •Approximately 70,000 miles •eTorque system ________________________________________ Complaint: I am reporting a failure of the eTorque system in my 2020 Ram 1500 that has rendered the vehicle inoperable for an extended period of time. The vehicle experienced an eTorque system failure and has been out of service since December 23, 2025. The vehicle is covered under the 100,000-mile powertrain warranty. After a prolonged delay in obtaining replacement parts, a replacement component was installed; however, the replacement part was defective, leaving the vehicle in the same inoperable condition and restarting the repair process. As a result, the vehicle has been out of service for over three months. The failure of a drivetrain-related system, combined with the installation of a defective replacement part, raises concerns regarding reliability and potential safety risks. A sudden loss of system function while the vehicle is in operation could present a safety hazard. The extended delay in repair, along with the defective replacement component, raises concern that this may not be an isolated incident but could indicate a broader component or system reliability issue. I am submitting this complaint to ensure this issue is documented and evaluated for potential wider impact. | Crash: No Fire: No | Unknown |
| Mar 2026 | ELECTRICAL SYSTEM | The contact owns a 2020 Ram 1500. The contact stated that while driving and attempting to stop, the brakes failed to operate as needed. Additionally, while hauling a trailer downhill, the trailer brakes became inoperable, and only the brakes on the vehicle were working as designed. The warning light "Trailer Brakes Disconnected" was displayed on the instrument panel. The vehicle was taken to the dealer, where it was diagnosed but no failure was found. The manufacturer was not notified of the failure. The approximate failure mileage was 105,000. | Crash: No Fire: No | 105,000 |
| Mar 2026 | FUEL/PROPULSION SYSTEM | Fueling issue is a known problem, which should be a recall. They even issued a bulletin about it. Fuel Tank Filling Issues (TSB 14-001-22): Affected 2018–2020 Ram 1500s built on or before June 9, 2020 (3.6L V6) or March 16, 2020 (5.7L V8), often due to a faulty rollover valve within the tank. Symptoms include the gas nozzle clicking off repeatedly, making it difficult or impossible to fill the tank | Crash: No Fire: No | Unknown |
| Mar 2026 | SUSPENSION | Air suspension freezes making is useless. This is dangerous and causes back injuries. Parking vehicle in warm garage thaws it but it refreezes quickly outside in use. | Crash: No Fire: No | Unknown |
| Mar 2026 | ELECTRICAL SYSTEM | When vehicle is subject to hot climates, the media hub will cease to work removing access to phone navigation programs. This can happen mid-drive and cause un-needed distraction. This issue has been ongoing and has been reported to the dealership. The media hub has been replaced also, but the issue continues to happen. | Crash: No Fire: No | Unknown |
| Mar 2026 | FUEL/PROPULSION SYSTEM | Can't refuel due to what appears to be a stuck rollover valve in the fuel filler neck. Splashes fuel on the ground at the gas pump. This is a major known issue on 5th generation Ram trucks, just give it an online search, or YouTube, and you'll see that this is a common issue. Some people are breaking off the rollover valve, letting it fall into their tank, while others are disconnecting lines to their Evap systems. This issue needs to be addressed by Ram. | Crash: No Fire: No | Unknown |
| Mar 2026 | ELECTRICAL SYSTEM | A crack developed in the plastic frame of the rear sliding backlite window, allowing water to enter the vehicle cabin from the rear glass area. Water intrusion has been observed on the rear seating surfaces and interior trim during rain and snow events. The condition has been reproduced multiple times during precipitation and car washes. A dealership inspected the vehicle and performed a sealant repair following manufacturer guidance; however, the water leak persists and the crack remains visible. Water entering the passenger compartment presents potential safety risks, including moisture exposure near electrical components, mold growth, and occupant health concerns. Water has entered the rear seating area where child passengers ride. No warning lights or electronic alerts appeared prior to the condition. The issue appears related to a structural failure of the rear backlite frame seal. The condition remains unresolved and may worsen over time if not properly repaired. The component is available for inspection upon request. | Crash: No Fire: No | Unknown |
| Mar 2026 | ENGINE | Engine went out before life of loan was up. Truck has always been serviced at dealer it was purchased from and has 140k highway miles on it. No warning or indicator lights prior to valve breaking and engine going out. Was in for oil change a month prior. | Crash: No Fire: No | Unknown |
| Feb 2026 | AIR BAGS | The contact owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed, the air bag warning light unexpectedly illuminated. The vehicle was taken to the dealer, where it was diagnosed and it was determined that the air bag had failed and needed to be repaired. The vehicle was repaired; however, the failure recurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 61,590 | Crash: No Fire: No | 61,590 |
| Feb 2026 | ELECTRICAL SYSTEM | While entering highway- at highway speeds- truck completely lost power luckily we were able to get the burm. Only hazards worked. Truck was not able to be locked or restarted or anything. Truck was towed to dealer and diagnosis is Radio Frequency Hub. | Crash: No Fire: No | Unknown |
| Feb 2026 | STRUCTURE | The contact owns a 2020 Ram 1500. When the vehicle was purchased, the contact was informed that the vehicle was repaired under NHTSA Campaign Number: 22V904000 (STRUCTURE); however, the failure persisted. The contact stated that the tailgate failed to release as intended. The tailgate failed to open. No warning lights were illuminated. The vehicle was taken to the dealer; however, the vehicle was not inspected or diagnosed. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was not notified of the failure. The failure mileage was unknown. | Crash: No Fire: No | Unknown |
| Feb 2026 | ELECTRICAL SYSTEM,ENGINE | While driving 55mph my vehicle suddenly lost power, causing traffic behind me to blow their horn, then pass me. Thank god the people behind me didnt crash into me. I drove straight to Mechanics. This happened in mid October 2025. I was told its the e torque generator that needed replaced. My mechanic has ordered it several times just for it to refund him due to being out of stock. I have been in contact with ram over this issue since October. One supervisor even said my part was being expedited to mechanic, just to be told by my mechanic no one has reached out to them. This is now February 2026 and I still have no eta on part. Supervisors are not taking my calls nor returning them. Ram needs held responsible. I am still making monthly payments on a vehicle that I can not drive. It almost seems like a fraud situation with over 3,000 people waiting on a single part with no etas. | Crash: No Fire: No | Unknown |
| Feb 2026 | ELECTRICAL SYSTEM | My 2020 Ram 1500 Laramie was parked in my garage. I started it to let it warm up before driving. The garage started filling with smoke and the smell of fire. I backed the truck out of the garage and noticed flames on my backup camera. The 7 way plug was on fire. I quickly shut the truck off as soon as I got it out of the garage. I put water on the fire to get it out before it took over the back end of the truck. I had drove the truck the day before and filled it up with gas so my life and my son's life was as risk knowing there is a electrical issue. It also was parked in our garage when it started smoking and it could of burnt the whole garage and house down if I didn't get it out of there as fast as I did and noticed it burning. I had contacted 3 dealer ships and they all said sorry we can't help you. I decided to contact Ram directly to file a claim. Ram told me specifically not to take it to any dealer and they would look into it. 3 weeks later they sent out an investigator to my house. They took pictures of the truck and the damage. They plugged in a code reader and it didn't throw any codes. I asked the guy for the report and he said he couldn't give me one. I have since heard back from Stellantis and their email said things like this happen and they have declined any further assistance associated with this fire. They than said to contact the insurance. A fire is a safety issue and there is major concerns of safety. I don't feel safe when they said it was safe to drive after they did the investigation. I took it to a dealer ship to have it repaired and it started to smoke twice driving it to the dealership. | Crash: No Fire: Yes | Unknown |
| Feb 2026 | ENGINE | My 2020 Ram 1500 equipped with the 5.7L HEMI eTorque system has experienced repeated failures of the charging system due to the belt starter generator (BSG) / 48-volt hybrid system. The vehicle has shut off unexpectedly while driving in traffic, resulting in sudden loss of engine power and loss of power steering assist. This created a dangerous situation where I had limited ability to control the vehicle and had to coast to the side of the road. The truck has also stalled at low speeds and intersections, requiring a restart while in traffic. When the failure occurs, warning messages related to the charging system or hybrid system may appear, and the vehicle becomes difficult to maneuver due to loss of steering assist. The underlying cause has been identified as failure of the eTorque belt starter generator (BSG) and/or associated 48-volt system components. The vehicle’s 12-volt battery is no longer properly charged, leading to repeated dead battery conditions. I am currently forced to recharge the battery daily to keep the vehicle operational. Replacement parts for this system (Mopar part number 68623194AC or superseding versions) are on national backorder with no estimated availability. My vehicle has been affected for approximately five months, leaving it unreliable and unsafe to operate. This defect creates a serious safety hazard because the vehicle can lose propulsion and steering assist without warning while in motion, increasing the risk of a crash. I am reporting this issue so that NHTSA can investigate potential safety defects in the eTorque hybrid system used in Ram 1500 vehicles. | Crash: No Fire: No | Unknown |
| Feb 2026 | ENGINE | The contact owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle was riding very rough and unexpectedly idled with the check engine warning light illuminated. The contact also stated that while driving at an undisclosed speed, there was an engine misfire, and the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart. The vehicle was taken to the dealer, where it was diagnosed and determined that the camshaft had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 64,462. | Crash: No Fire: No | 64,462 |
| Feb 2026 | SERVICE BRAKES | One day five different warning lights appeared. Since, air bags, seat belt tensioners,traction control,abs,and 4x4 have been disabled | Crash: Yes Fire: No | Unknown |
| Feb 2026 | UNKNOWN OR OTHER | Faulty check valve and EVAP canister/vent While fueling the vehicle, the automatic shut-off closes and will not allow it to fill the tank. This causes fuel to spill out due to backing up in the fill hose. It takes approximately 15-20 minutes to fill the vehicle because the fuel backs up, the pump clicks off prematurely, and it will not allow the fuel to flow consistently to complete fueling. When the gas spills out, it splashes on the person filling the tank, on the outside of the vehicle, and on the ground. This is a dangerous safety issue. The vehicles has not been inspected by a dealer or mechanic yet. There were no warning messages or symptoms. The vehicle has 65,000 miles. The vehicle is available for inspection. I understand that this is a common issue for this vehicle and should be recalled. | Crash: No Fire: No | Unknown |