Complaint volume
595 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Ram 1500 Complaints
595 consumer-submitted complaints on record for the 2020 Ram 1500, grouped by component category.
595 Total complaints
23 Crash reports
6 Fire reports
11 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are unknown or other, engine, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 23 crash reports, 6 fire reports, 11 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 177 complaints, with an average reported failure mileage of 33,045 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to unknown or other, engine, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Ram 1500?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Ram 1500
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Ram 1500 complaints?
23 Crash
6 Fire
11 Injury
1 Fatality
33 Towed
9 Medical attention
What are the most common 2020 Ram 1500 complaint categories?
UNKNOWN OR OTHER 67
ENGINE 55
ELECTRICAL SYSTEM 51
VISIBILITY/WIPER 35
STEERING 32
FUEL/PROPULSION SYSTEM 30
STRUCTURE 30
ELECTRICAL SYSTEM,ENGINE 24
POWER TRAIN 24
FUEL SYSTEM, GASOLINE,ENGINE 19
595 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2026 | STRUCTURE | Tailgate gets stuck and will not open. | Crash: No Fire: No | Unknown |
| May 2026 | POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM | While coming to a stop at an intersection, vehicle engine stalled and transmission automatically slammed itself into park, with no warning, nearly causing a collision. This issue has previously been recalled for other Ram Trucks - some were not appropriately recalled and pose a major safety risk. | Crash: No Fire: No | Unknown |
| May 2026 | ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | Possible main body module, started with a false "bad tail light" notification.. then a "blind spot alert unavailable service required" then screen, ac, and most electrical controls/ actions gone ie (driver side door windows, running board, etc.) | Crash: No Fire: No | Unknown |
| May 2026 | ELECTRICAL SYSTEM | Driving to work yesterday with the heated steering wheel turned and thought I got shocked so I turned the steering wheel heater off immediately. This morning I turned the steering wheel heater on while driving and burnt one of my finger tips on the steering wheel at approx the 9 O'clock position. Before I could hit the button to turn the steering wheel heater back off a small puff of smoke came from the exact spot on the wheel where my finger was burned earlier. I removed the fuse for the steering wheel heater so it could not come back on. | Crash: No Fire: No | Unknown |
| Apr 2026 | UNKNOWN OR OTHER | Tailgate keeps falling open after I have ensured it was closed. There is an active recall for other rams of this year, but mine isnt listed. | Crash: No Fire: No | Unknown |
| Apr 2026 | ENGINE | TIMELINE: 3/2/26: Check engine light and remote start error appeared; no immediate symptoms, planned to have it inspected later. 3/3/26: Truck failed to start after work, leaving me stranded. 3/4/26: Checked for obvious issues (battery, fuses); none found. 3/5/26: Diagnosed and replaced a failed starter; truck started and drove normally. 3/6/26: Vehicle operated normally all day with multiple successful starts. 3/7/26: Truck would not start again. 3/23/26: Vehicle towed to local RAM dealership for inspection. 3/30/26: Dealership determined engine is completely seized and requires replacement. My complaint is that the engine seized abruptly with no warning signs of impending failure. This posed a serious safety risk, as it could have occurred on the highway and caused an accident, injury, or death. The vehicle has approximately 106,000 miles, and all oil changes were performed properly and on schedule. The dealership has refused to inspect the engine to determine the cause unless I pay for their services, and RAM corporate has stated they have no one available to evaluate the issue. This may be due to a defective part that could endanger others and should be investigated to help prevent future incidents. Also during the process of calling RAM corporate, they informed me I had a opem recall for a power train control module, which I had never received any notice of. | Crash: No Fire: No | Unknown |
| Apr 2026 | STRUCTURE | The contact owns a 2020 Ram 1500. The contact stated that the dashboard lamination had started peeling and was delaminating. Additionally, there was bubbling on the driver's side and the passenger's side of the dashboard. The dealer was notified of the failure, but the vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 40,000. | Crash: No Fire: No | 40,000 |
| Apr 2026 | FUEL/PROPULSION SYSTEM | The gas tank does not fill properly and leads to spilled gas while filling the tank. There is a technical bulletin (looks like 14-001-22) that tells mechanics how to fix the issue. I brought my truck to a mechanic who was able to replicate this issue and did confirm with a neighboring Chrysler dealership that they would not help cover the cost of the repair. The mechanic's notes mention that the TSB requires the fuel tank to be replaced entirely. There were no indications that this was an issue prior to it happening 5 weeks into me owning the vehicle. | Crash: No Fire: No | Unknown |
| Apr 2026 | VEHICLE SPEED CONTROL | The contact owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed and the accelerator pedal detached. The vehicle was coasted into a nearby apartment complex and the vehicle lost automotive power. The contact activated the hazard lights and was towed by AAA to an independent mechanic. The mechanic discovered that the accelerator pedal was missing a bolt and that the accelerator pedal kit needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to have the vehicle repaired by the dealer. The failure mileage was approximately 80,000. | Crash: No Fire: No Towed | 80,000 |
| Apr 2026 | ELECTRICAL SYSTEM | In april of 2024 the MGU on the etourqe system needed replacement. The vehicle went into the shop on April 26 2024 and was released to me on may 16 2024. On march 18 2026 the same vehicle was taken to the shop for the same issue. Today is april 8 2026 and the vehicle is still at the dealer with no time frame of repair. No loaner vehicles for me either time, backordered parts all the while I am forced to pay for a rental vehicle. How can there be a known issue but no resources to handle the demand for parts. | Crash: No Fire: No | Unknown |
| Apr 2026 | UNKNOWN OR OTHER | I reported last year that my dash board has been coming off dut to the heat. Told me I had to repair myself. It's already to the pint where the whole thing is almost completely off | Crash: No Fire: No | Unknown |
| Apr 2026 | STRUCTURE | Tailgate not operational as one of the 5 latch assemblies doesn't know if rear doors are open or closed. If truck has a bed cover it would be impossible to get rear doors open as access would be impossible without destroying the bed cover. I've owned a 2021 & 2020 with this problem covering many production years besides mine. Driving down the road the OPEN SWING GATE indicator starts flashing & buzzing constantly RAM needs to step up & accept responsibility for this design flaw. | Crash: No Fire: No | Unknown |
| Apr 2026 | STEERING | Loss power steering while driving the vehicle, on the Highway and in a parking lot. The Turck as now at the dealer as it is nit safe to drive | Crash: No Fire: No | Unknown |
| Apr 2026 | ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | ABS light keeps coming on and off. The 4WD keeps going on and off and the cruise control and traction keeps working then not working. There is a recall for other year models for the ABS system that basically is exactly what’s happening with my truck. I am worried that it will go out and my truck will stop and cause and accident which almost happened today. This should be a recall alongside those other year models. | Crash: No Fire: No | Unknown |
| Apr 2026 | UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM | Driving and tried to pass a truck loss of power (dash lit up and no top-end) went to limp mode, Hard start upon starting and limp mode continues, code P0336 (crank sensor/reluctor wheel), on dash codes = service electric throttle control & service electronic stability control. Mileage = 110,000, Required service and maintenance completed at recommended intervals, regarding current codes cleaned all related sensors and throttle body, filters and no changes. symptoms are identical to 2019 model complaints. calling dealer regarding fuel system recall and this problem. (this is an estimated $2500 + repair by certified repair mechanic who states repair may fix for a year or less, but it is a continued issue once it starts) | Crash: No Fire: No | Unknown |
| Mar 2026 | STRUCTURE | The contact owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed, the tailgate unexpectedly opened. The vehicle was taken to the dealer, where it was not diagnosed or repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V904000 (Structure); however, the VIN was not under recall. The approximate failure mileage was 58,500. | Crash: No Fire: No | 58,500 |
| Mar 2026 | ELECTRICAL SYSTEM | While driving my Ram Rebel 2020, the eTorque alternator failed, causing the vehicle to lose electrical power and forcing me to be towed. This posed a serious safety risk, including potential loss of power assist for steering and braking. The issue was addressed only by purchasing a replacement eTorque alternator part through eBay at approximately four times the normal price, because Ram is currently not producing the part. Ram Certified Dealer could not help. Stellantis / Ram customer service has been unhelpful and refused to provide a goodwill reimbursement or solution. I believe this represents a safety defect, as sudden alternator failure can cause stalling and reduce essential safety functions while driving. I am reporting this so that NHTSA can investigate the reliability of the eTorque alternator system and prevent future incidents. | Crash: No Fire: No | Unknown |
| Mar 2026 | POWER TRAIN | Vehicle Info •2020 Ram 1500 •Approximately 70,000 miles •eTorque system ________________________________________ Complaint: I am reporting a failure of the eTorque system in my 2020 Ram 1500 that has rendered the vehicle inoperable for an extended period of time. The vehicle experienced an eTorque system failure and has been out of service since December 23, 2025. The vehicle is covered under the 100,000-mile powertrain warranty. After a prolonged delay in obtaining replacement parts, a replacement component was installed; however, the replacement part was defective, leaving the vehicle in the same inoperable condition and restarting the repair process. As a result, the vehicle has been out of service for over three months. The failure of a drivetrain-related system, combined with the installation of a defective replacement part, raises concerns regarding reliability and potential safety risks. A sudden loss of system function while the vehicle is in operation could present a safety hazard. The extended delay in repair, along with the defective replacement component, raises concern that this may not be an isolated incident but could indicate a broader component or system reliability issue. I am submitting this complaint to ensure this issue is documented and evaluated for potential wider impact. | Crash: No Fire: No | Unknown |
| Mar 2026 | ELECTRICAL SYSTEM | The contact owns a 2020 Ram 1500. The contact stated that while driving and attempting to stop, the brakes failed to operate as needed. Additionally, while hauling a trailer downhill, the trailer brakes became inoperable, and only the brakes on the vehicle were working as designed. The warning light "Trailer Brakes Disconnected" was displayed on the instrument panel. The vehicle was taken to the dealer, where it was diagnosed but no failure was found. The manufacturer was not notified of the failure. The approximate failure mileage was 105,000. | Crash: No Fire: No | 105,000 |
| Mar 2026 | FUEL/PROPULSION SYSTEM | Fueling issue is a known problem, which should be a recall. They even issued a bulletin about it. Fuel Tank Filling Issues (TSB 14-001-22): Affected 2018–2020 Ram 1500s built on or before June 9, 2020 (3.6L V6) or March 16, 2020 (5.7L V8), often due to a faulty rollover valve within the tank. Symptoms include the gas nozzle clicking off repeatedly, making it difficult or impossible to fill the tank | Crash: No Fire: No | Unknown |
| Mar 2026 | SUSPENSION | Air suspension freezes making is useless. This is dangerous and causes back injuries. Parking vehicle in warm garage thaws it but it refreezes quickly outside in use. | Crash: No Fire: No | Unknown |
| Mar 2026 | ELECTRICAL SYSTEM | When vehicle is subject to hot climates, the media hub will cease to work removing access to phone navigation programs. This can happen mid-drive and cause un-needed distraction. This issue has been ongoing and has been reported to the dealership. The media hub has been replaced also, but the issue continues to happen. | Crash: No Fire: No | Unknown |
| Mar 2026 | FUEL/PROPULSION SYSTEM | Can't refuel due to what appears to be a stuck rollover valve in the fuel filler neck. Splashes fuel on the ground at the gas pump. This is a major known issue on 5th generation Ram trucks, just give it an online search, or YouTube, and you'll see that this is a common issue. Some people are breaking off the rollover valve, letting it fall into their tank, while others are disconnecting lines to their Evap systems. This issue needs to be addressed by Ram. | Crash: No Fire: No | Unknown |
| Mar 2026 | ELECTRICAL SYSTEM,VISIBILITY/WIPER | A crack developed in the plastic frame of the rear sliding backlite window, allowing water to enter the vehicle cabin from the rear glass area. Water intrusion has been observed on the rear seating surfaces and interior trim during rain and snow events. The condition has been reproduced multiple times during precipitation and car washes. A dealership inspected the vehicle and performed a sealant repair following manufacturer guidance; however, the water leak persists and the crack remains visible. Water entering the passenger compartment presents potential safety risks, including moisture exposure near electrical components, mold growth, and occupant health concerns. Water has entered the rear seating area where child passengers ride. No warning lights or electronic alerts appeared prior to the condition. The issue appears related to a structural failure of the rear backlite frame seal. The condition remains unresolved and may worsen over time if not properly repaired. The component is available for inspection upon request. | Crash: No Fire: No | Unknown |
| Mar 2026 | ENGINE | Engine went out before life of loan was up. Truck has always been serviced at dealer it was purchased from and has 140k highway miles on it. No warning or indicator lights prior to valve breaking and engine going out. Was in for oil change a month prior. | Crash: No Fire: No | Unknown |