Complaint volume
595 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Ram 1500 Complaints
595 consumer-submitted complaints on record for the 2020 Ram 1500, grouped by component category.
595 Total complaints
23 Crash reports
6 Fire reports
11 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are unknown or other, engine, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 23 crash reports, 6 fire reports, 11 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 177 complaints, with an average reported failure mileage of 33,045 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to unknown or other, engine, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Ram 1500?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Ram 1500
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Ram 1500 complaints?
23 Crash
6 Fire
11 Injury
1 Fatality
33 Towed
9 Medical attention
What are the most common 2020 Ram 1500 complaint categories?
UNKNOWN OR OTHER 67
ENGINE 55
ELECTRICAL SYSTEM 51
VISIBILITY/WIPER 35
STEERING 32
FUEL/PROPULSION SYSTEM 30
STRUCTURE 30
ELECTRICAL SYSTEM,ENGINE 24
POWER TRAIN 24
FUEL SYSTEM, GASOLINE,ENGINE 19
595 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jan 2026 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | RF hub has now failed 3 times in the last 10 months. The last time they replaced the third brake like and now I am having the same issue. Dealership is telling me it’s the back window and that they will not pay for the problem to be fixed. Safety at risk by vehicle breaking down with no transportation on the side of the road. Problem has been confirmed by dealership which led to first repair. No warning prior to failure. | Crash: No Fire: No | Unknown |
| Dec 2025 | STEERING,ELECTRICAL SYSTEM | Sudden Loss of power steering after radiator fan shut off. Causing me to have to pull over and use all bodily force to turn the wheel | Crash: No Fire: No | Unknown |
| Dec 2025 | FUEL SYSTEM, GASOLINE,AIR BAGS | The contact owns a 2020 Ram 1500. The contact stated that while her husband was driving approximately 35 MPH, the vehicle veered off the road. The contact stated that the passenger's and driver's side curtains airbags and the front driver's seat and front passenger's seat side airbags deployed. The contact stated that no collision had occurred during the incident. There was no injury sustained. The air bag warning light was illuminated. The neighbors assisted the driver in cutting the airbags that were obstructing the road visibility. The driver then drove to the residence. The vehicle was taken to the dealer, where the front driver's side and passenger's side seat belts were replaced because the seat's side air bags deployment had rendered the seat belts inoperable. Additionally, the contact stated that while attempting to refuel the vehicle, the fuel could not enter the vehicle and splashed out. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000. | Crash: No Fire: No | 40,000 |
| Dec 2025 | EXTERIOR LIGHTING,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | I am submitting a report regarding the hacking of my vehicle that has persisted over the past five years. I have previously stated that my scammer, [XXX] , along with her associates, continues to remotely manipulate the gear of my vehicle while I am driving. Furthermore, they are targeting the lighting and dome lights in my vehicle in an attempt to jeopardize my safety. Additionally, the manufacturer experienced a data breach in September 2025. Please feel free to contact me at [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Dec 2025 | VISIBILITY/WIPER | The driver's side windshield wiper is not working because the wiper arm attachment (at the spindle) is stripped. The motor spindle rotates but the wiper does not wipe the windshield. Visibility during rain, snow or other dirt or mud being splattered on windshield during driving. No dealer interaction yet, just noticed today while out driving. No inspection by 3rd party. No warning indicators, lamps or messages. | Crash: No Fire: No | Unknown |
| Dec 2025 | STRUCTURE | My 2020 Ram 1500 multifunction tailgate likely got stuck can’t open | Crash: No Fire: No | Unknown |
| Dec 2025 | UNKNOWN OR OTHER | A warning “Service Electronic Stability Control” is on and off when I’m driving. Brought it to local Ram Dealer but they said they can do anything about it. | Crash: No Fire: No | Unknown |
| Dec 2025 | POWER TRAIN,ENGINE | My 2020 Ram 1500 exhaust manifold leak often causes a loud ticking noise, especially on startup, due to broken bolts or a cracked manifold. | Crash: No Fire: No | Unknown |
| Dec 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2020 Ram 1500. The contact stated that while the vehicle was parked or while driving, the contact smelled an abnormal exhaust odor, and there was a rattling sound coming from the exhaust manifolds. A dealer was not contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was out of warranty. The approximate failure mileage was 56,900. | Crash: No Fire: No | 56,900 |
| Dec 2025 | ELECTRICAL SYSTEM | This is a 2020 Ram 1500 3.6L Big Horn. Blinker is constantly on for right turn when blinker arm is in neutral position. The only way to turn it off is to put the blinker arm down as if you are signaling a left turn. As such, I have no left turn signal. This could be dangerous for changing lanes especially on the highway. I have not brought this to a dealer yet and no one has looked at it yet except me. There was/is no warning signal. I have seen recall A2B/NHTSA 24E-082 which identifies two part numbers and also states that similar parts (SCCM) may be affected. I think I have a defective SCCM but there is no recall on my vehicle. | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM | The alternator failed on my vehicle leaving the vehicle without any power in the middle of the interstate roadway having to manually pushed to the side of a very busy highway then towed to a repair shop afterwards. Simply put, my truck just killed in the middle of a interstate very shortly after having a low battery light come on. Speaking with the repair people at the Ram dealership there is no way to repair the alternator and they currently have over 5,000 of these on backorder from them going out in other vehicles with the same alternator. Warning lamps came on the dashboard but only about 30 minutes before the vehicle lost power and was unable to move. | Crash: No Fire: No | Unknown |
| Dec 2025 | ENGINE | Smoke leaks into cabin when heat is on. Possibly coolant/heating core. I saw many complaints for the same issue on the internet and figured i would make an official complaint | Crash: No Fire: No | Unknown |
| Dec 2025 | UNKNOWN OR OTHER,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE | While I was driving my vehicle, the power steering warning came on and moments later the steering wheel locked - I could not steer my vehicle. I stopped the vehicle and it started firing all sorts of warnings. It was like all systems went haywire. Service shifter, service power steering, service electronic stability control, acc/fcw unavailable, service required, service airbag system, collision control, check engine, anti-lock breaks. The windshield wipers started without being tuned on, the engine revved up an got very loud like an airplane engine. I turned off the vehicle. When the tow truck arrived, the truck would not start so he walked away to grab the pulley and the truck started on it's own. My biggest concern is that I lost the ability to steer while I was in motion. I was informed of a VB8 recall for power steering but told my vehicle didn't qualify. This is a serious concern! It is currently with the dealership. | Crash: No Fire: No | Unknown |
| Dec 2025 | FUEL/PROPULSION SYSTEM | Entered vehicle and notice strong smell of gasoline, driving my young kids to daycare and preschool they complained of the smell and we had to lower windows. Upon dropping them off, went to mechanic who confirmed it was a fuel system issue, fixed a valve. Following few days the truck has issues starting and is stalling and jerking at lights. I return to the mechanic who advises it is the same issue and relates to the fuel pump system failing and they have ordered the part that is on a 45 day backlog. Problem persists and make my trucks unsafe to drive and I am unable to drive it. I have spoken with RAM who advised my truck model is not included in the recall AND is freshly out of warranty. This is extremely frustrating I have to spend thousands to replace this and am unable to drive my truck for approximately 2 months IF the part arrives on time. | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM | The vehicle had 2 leaks; 1 at the rear cabin window and 1 at the rear brake light. Both of these areas are part of a TSB/class action lawsuit. Water was getting in and caused the module to go bad. The module not working in turn caused the battery to die and because of all the failed attempts and overloading the starter, the starter ended up going out after they started fixing the module. | Crash: No Fire: No | Unknown |
| Nov 2025 | EXTERIOR LIGHTING | The low beam headlights and high beam headlights do not function properly. I thought that when one of the low beam lights went out that I needed a new bulb. Before I got to changing the bulb out, the other one went out while driving at night. I tried to make it home with my high beams on, but only one was working at the time. While driving, one of the low beams that I thought needed a bulb came back on. It seems as though all four headlights have a short somewhere and the lights work at random or not at all. | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM,ENGINE | After hearing a grinding noise coming from the engine, I took the vehicle (2020 RAM 1500 w/5.7L eTorque) to the dealer. It's been waiting for a replacement MGU (Motor Generator Unit) for over 3 weeks but I'm told it might take months to get a replacement part. Fortunately, I discovered this before having a breakdown on a busy highway or up in the mountains. Had that occured, I most certainly would have lost the ability to steer the truck and braking would have been diminished. I'm hoping this manufacturing defect is elevated to safety recall status in the hope of preventing future loss of life. | Crash: No Fire: No | Unknown |
| Nov 2025 | UNKNOWN OR OTHER | I opened my passenger side front door. The running board deployed. When the running board contacted my shin it automatically retracted. However, my dog got his paw caught between the running board and the truck frame. The running board did not sense the obstruction. I had to hold my dog down to close the door and open it again to deploy the running board. My dog bit me in the process because he was scared. | Crash: No Fire: No Injuries: 1 | Unknown |
| Nov 2025 | UNKNOWN OR OTHER | Bolts in the 2nd flange on the exhaust before the muffler break due to manufacture issue. Causes an exhaust leak and an issue with the vehicle power. | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | My truck was taken to the ram dealership in Conway, AR and they told me it needed an ABS Module and it was ordered and that was in January of 2025 so it has now been almost a year that the part (ABS Module) has been on back order and there is still no ETA. That is a serious issue and my truck that I have still been paying on is not fit to drive safely and hasn’t been since. Something needs to be done about that and time is very much of the essence! | Crash: No Fire: No | Unknown |
| Nov 2025 | ENGINE | The e-Torque motor generator unit is failing, rendering the truck unsafe to drive. Catastrophic failure of this unit while in operation would likely cause loss of control. Signs of failure primarily have been increasing noise in the unit common to bearing failure. The component was inspected by an independent service center and confirmed to need immediate replacement. The part is currently unavailable from any source, and the manufacturer reports a back order with no known date of availability. | Crash: No Fire: No | Unknown |
| Nov 2025 | STRUCTURE | My electronic tailgate latches failed while I was driving down the road, I was towing a trailer, the tailgate got pinned between the tongue of the trailer and the jack, below I will provide pictures of both my damaged tailgate and trailer, i know there was a recall on this problem, that problem has already been addressed prior to this incident by the dealer, I believe this is a very unsafe problem to have as it can cause harm to others on the road. | Crash: No Fire: No | Unknown |
| Nov 2025 | UNKNOWN OR OTHER | UNKNOWN | Crash: No Fire: No | Unknown |
| Nov 2025 | VISIBILITY/WIPER | In 2022, I had the dealer replace the driver's visor because it broke and was hanging down by its electrical connection. It was obstructing the drivers forward view. This repair was covered under the bumper to bumper warrantee. In 2025, the visor broke again exactly as before however, this time the repair will not be covered as a defect. Online, there are a lot of people who are having the exact same issue with their visors. I believe that this issue is a major safety issue because it distracts and blocks the drivers view and should become a recall issue | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM,ENGINE | The etorque generator stopped working, I can’t find the part in any dealership since it’s back ordered with no release date on more than 10,000 parts according to all the dealerships | Crash: No Fire: No | Unknown |