Complaint volume
595 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Ram 1500 Complaints
595 consumer-submitted complaints on record for the 2020 Ram 1500, grouped by component category.
595 Total complaints
23 Crash reports
6 Fire reports
11 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are unknown or other, engine, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 23 crash reports, 6 fire reports, 11 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 177 complaints, with an average reported failure mileage of 33,045 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to unknown or other, engine, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Ram 1500?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Ram 1500
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Ram 1500 complaints?
23 Crash
6 Fire
11 Injury
1 Fatality
33 Towed
9 Medical attention
What are the most common 2020 Ram 1500 complaint categories?
UNKNOWN OR OTHER 67
ENGINE 55
ELECTRICAL SYSTEM 51
VISIBILITY/WIPER 35
STEERING 32
FUEL/PROPULSION SYSTEM 30
STRUCTURE 30
ELECTRICAL SYSTEM,ENGINE 24
POWER TRAIN 24
FUEL SYSTEM, GASOLINE,ENGINE 19
595 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2023 | FUEL SYSTEM, DIESEL | The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated while driving approximately 55 MPH, the vehicle shuddered, vibrated, and almost stalled. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the high-pressure fuel pump had started to fail and needed to be replaced; however, the part was on a national backorder. The vehicle was not repaired. The manufacturer had been informed of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 62,500. VIN tool confirms parts not available. | Crash: No Fire: No | 62,500 |
| Jun 2023 | FUEL SYSTEM, GASOLINE,ENGINE | The contact owns a 2020 Ram 1500. The contact received notification of the NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Jun 2023 | ENGINE | Since the vehicle was purchased new in 2020, the check engine light has come on and the service throttle body message has been displayed 12 times. It only happens when I am towing a 5,500 pound travel trailer. When the anomalies happens, I loose engine power. Say I am traveling at 65 MPH. When the anomalies happens and the CEL and warning messages appear, my speed drops to 32 MPH. Most Interstate freeway systems have a 45 MPH lower limit. I am forced to quickly pull over to the emergency lane to avoid a crash situation. If I shut off the engine and restart it, my power comes back but the CEL is still on. The selling dealership has tried to fix this several times. The engine code that is always present is a P00AF (turbo boost control “A” module performance, I think over boost) and at one time a P0299 (turbo under boost). The latter occurred after I heard a loud “whoosh” . The turbo air hose blew off. So far the Dealer has flash programmed the engine control module, replace the turbo hose and lastly replaced the turbo itself. Not all of the anomalies have been documented by the dealer, as I am always traveling around the country when it happens and have called dealers in the city nearest me at the time and have gotten every excuse as to why they cannot look as it now. I am almost always able to resume my travels by shutting off and restarting the engine. When I arrive back home and take it in to be looked at, I’m told there is no codes and no history of a code. It can be several thousand miles after the anomalies when the dealer finally gets to look at it. FCA (Chrysler corp) is aware of the situation and has opened 4 cases for my concern. Case # 77583210 which they immediately closed, # 78338328, #79796818 and just on 06-9-2023 case # 86383024. The vehicle now has 21,726 miles on it and most of them are towing miles. The vehicle specifications state this vehicle can tow 12,000 lbs. I bought this vehicle for vacations and towing. THIS VEHICLE IS UNSAFE! | Crash: No Fire: No | Unknown |
| Jun 2023 | WHEELS | I was pulling into a parking spot of a gas station and the ball joint of my driver side tire completely broke off and the entire wheel fell off | Crash: No Fire: No | Unknown |
| Jun 2023 | ENGINE AND ENGINE COOLING | The contact owns a 2020 Ram 1500. The contact stated that while operating the vehicle, the odor of exhaust fumes was present inside the cabin of the vehicle. Additionally, there was a loud exhaust sound while depressing the accelerator pedal. The local dealer was contacted. The local dealer stated that the failure was due to a crack in the passenger’s side exhaust manifold however, the parts needed to repair the vehicle were on backorder due to a high demand. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 43,000 | Crash: No Fire: No | 43,000 |
| Jun 2023 | VISIBILITY/WIPER | The driver’s side visor fell down on its own and blocked my visibility almost causing me to lose control of the vehicle because I could not see where I was going. The visor will not stay up in the locked position. I can see wires and a broken black plastic part where the visor support is located. | Crash: No Fire: No | Unknown |
| Jun 2023 | POWER TRAIN,ELECTRICAL SYSTEM | The contact owns a 2020 Ram 1500. The contact stated that upon a cold start of the vehicle, the vehicle stalled while depressing the accelerator pedal. In addition, the contact stated that the vehicle intermittently stalled while driving at various speeds. The contact stated that the shift to park message was flashing on the instrument panel during the failure. The dealer was notified of the failure, but the mechanic was unable to determine the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 35,000. | Crash: No Fire: No | 35,000 |
| Jun 2023 | SUSPENSION,TIRES,ENGINE | The contact owns a 2020 Ram1500. The contact stated that while driving at various speeds, the brakes applied independently without being depressed. There was no warning light illuminated. While driving over a bump in the roadway, the vehicle inadvertently shifted lanes and the vehicle became uncontrollable. The contact stated that the vehicle experienced the death wobble and the vehicle spun out of control and was almost struck by another vehicle. The contact was provided a police escort to the dealer. The 4WD, ABS, and service engine warning lights were illuminated. The vehicle was taken to the local dealer who stated that the tires needed to be replaced. The vehicle was diagnosed, and it was determined that an unknown module needed to be replaced. The dealer also recommended that the tires be replaced for better performance. The vehicle was repaired but the failure recurred. The vehicle was taken to a tire shop and the tires were replaced but the failure persisted. While driving at an undisclosed speed, the contact was unable to control the vehicle on several occasions. The vehicle was taken to the dealer, who stated that the front passenger’s side tire needed to be replaced. The manufacturer was contacted and opened a case and referred the contact to the local dealer. The manufacturer closed the case after speaking with the dealer. The failure mileage was approximately 15,000. | Crash: No Fire: No | 15,000 |
| Jun 2023 | POWER TRAIN | After pulling out of a parking lot, I was accelerating, probably between 30-40mph, and the transmission suddenly slipped into neutral. I had just merged into traffic and because of this defect in the transmission, my truck was sharply slowing down with several other vehicles behind and beside me. Thankfully I drove a manual transmission for years so I knew what was happening. I physically turned the gear selector to neutral and right back to drive and I was able to regain control. However, in that time, my speed probably decreased about 10mph. Had I been on a highway or in front of an inattentive driver, a serious accident could have occurred. After doing some research, I see this has happened to several other people with the same vehicle. I will definitely be taking my truck in this week. It’s still under warranty with about 23k miles. | Crash: No Fire: No | Unknown |
| Jun 2023 | FUEL/PROPULSION SYSTEM | Fuel tank malfunctions. It will not relieve pressure to fill up. Have to continually pump gas for a long time for it to fill the tank up. This has happened on multiple replacement tanks. Yes, it is available for inspection. My safety and others is put at risk because it allows gas to overflow while filling up with the automatic pump. Also due to having trouble putting fuel in it causing me to run out of fuel in the middle of traffic. This is the 3rd gas tank I've had on my dodge ram's that has had the same problem. This has happened on multiple Dodge Ram 1500's that I have owned. The component has only been inspected by the dealership when sent in for repair/replacement on each occasion. It has consistently shown to have this problem when the vehicle gets to about 40,000-70,000 miles on the vehicle. There are no warning signs or symptoms that show before it happens. | Crash: No Fire: No | Unknown |
| May 2023 | STRUCTURE | There is a problem with the way dodge/ram is doing recalls on the tailgate latches. They are only testing them out three times to see if they fail to attach. We have damage to the tailgate from a faulty latch and they said the latch passed the inspection and there is nothing wrong with it. Damage did occur while we was going down the road and the tailgate fell open but the striker is "fine" something happened!!! This is going to cause serious injuries and dodge/ram does not care. All they care about is the money not safety of the individuals. That check is useless as we all know sometimes things happen and it may no occur after the third but maybe the fourth or fifth. They will not even repair the damage the recall caused to my tailgate. But the tailgate is "fine" | Crash: No Fire: No | Unknown |
| May 2023 | UNKNOWN OR OTHER,ENGINE | The contact's brother owned a 2020 Ram 1500 Rebel. The contact stated that the vehicle was previously driven parked and left unattended a few hours later, the vehicle spontaneously caught fire. The neighbors alerted the owner that the vehicle had caught fire. The fire department extinguished the fire and informed him the fire started in the engine compartment. A 2021 Mercedes Benz CLA 250 parked in front of the Ram caught fire as well. There were no reported injuries. A police report was filed. It was unknown if the air bags were deployed. The vehicle had burnt to the frame. The vehicle was still at the owner's residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who informed me an adjuster would evaluate the vehicle damage. The failure mileage was approximately 72,000 | Crash: No Fire: Yes | 72,000 |
| May 2023 | POWER TRAIN,ENGINE | My vehicle is a 2020 Ram/1500 BIG HORN/LONESTAR (with 5.7L HEMI - V8) My VIN is - [XXX] The Engine system failed/malfunctioned while driving on the highway. (It is currently available for inspection upon request.) I will however be taking the vehicle in for an engine rebuild and reinstall on or around May 30th, 2023. My safety and the safety of others was put great risk when my engine sputtered and vehicle rapidly slowed down on the freeway, during rush hour traffic; nearly causing rear end collision. Check Engine warning lamp came on and started flashing at the time of the failure, this was first time it happened. My vehicle was diagnosed from a mechanic/technician at Milosch's Palace Chrysler Dodge Jeep Ram in Lake Orion, Michigan. The technician said that the engine failed due to issue with Cylinder #7 and will need to be replaced - at a cost of nearly $11,000. I did find a licensed repair facility that will do a complete engine removal, overhaul and rebuild including a 24 Month Warranty. According to the gentleman at the repair facility, this is a common issue, and they are on working rotation, repairing 12-15 HEMI Engines at any time due to this common failure. 5.7L HEMI Valve Train issues have been documented over and over; this is a known issue for many years. There have been several cases where HEMI engine owners have filed lawsuits against automobile manufacturer, alleging defects or performance issues with their engines. In some cases, these lawsuits have been successful in securing damages for the owners. I could provide you with some general examples. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). | Crash: No Fire: No | Unknown |
| May 2023 | FUEL SYSTEM, GASOLINE,ENGINE | The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| May 2023 | STEERING,SUSPENSION | When turn I hear a rubbing grinding sound and the right front wheel shudders and vibrates when driving | Crash: No Fire: No | Unknown |
| May 2023 | SERVICE BRAKES,ENGINE | The contact owns a 2020 Ram 1500. The contact stated while driving approximately 65 MPH, the vehicle started to lose motive power. The contact stated that the "parking brake temporarily unavailable" and "ABS" warning light was illuminated. The vehicle regained motive power and the warning lights ceased; however, the failure recurred. The contact stated that the failure had occurred eight times in one day. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the mechanic was unable to duplicate the failure. The dealer was unable to retrieve a fault code. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 24,000. | Crash: No Fire: No | 24,000 |
| May 2023 | FUEL SYSTEM, GASOLINE,ENGINE | The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. The consumer stated that the recall is associated with Ram's Ecodiesel engine not a gas engine. | Crash: No Fire: No | Unknown |
| May 2023 | UNKNOWN OR OTHER | Rear sliding glass window does not close using OPEN/CLOSE toggle switch (it will open but not close). Dodge technician that looked at it stated the the bottom seal of the rear window had come unglued and was not allowing the window to stay on it's track while closing. As a result, the entire rear glass window had to be replaced. | Crash: No Fire: No | Unknown |
| May 2023 | ENGINE | 2020 RAM 1500 HEMI Broken manifold bolts had fixed with 34,000 miles now the truck has 40,000 and DO NOT BOTHER CALLING MOPAR. they can care less. said i needed to take to dealer and then call back to see what they can do so I asked the rep how many ram owners have yall helped when they took the truck into a dealer for diagnostic out of warranty? No response- shocker there. I stated that mopar knows about this ongoing issue for years and will not do anything about it . Only to be told that I have to take the truck to a dealer. Where they want to charge a fortune. Something needs to be done about this. | Crash: No Fire: No | Unknown |
| Apr 2023 | ENGINE | Manifolds. This is an ongoing problem with ram owners. They blow at early mileage and progressively get worse until the fumes are in the cab. This can be extremely dangerous and could cause unconsciousness or even death if it’s bad enough. If someone where to become unconscious behind the wheel, it could put many people at danger. | Crash: No Fire: No | Unknown |
| Apr 2023 | STRUCTURE | Back in December and January when the weather was below 30 degrees the rear doors would not open on my truck. By the time I got to the dealer the doors warmed up enought to allow them to open, well In March we had another cold snap and my daughters left rear door did not latch all the way and opened when driving about 20 miles per hour. I have the truck at the shop today and they say they cannot find anything wrong with the truck. This only happends when the weather is cold enought to hard freeze. I am not the only one, https://5thgenrams.com/community/threads/problem-with-rear-outside-door-handles.28572/ | Crash: No Fire: No | Unknown |
| Apr 2023 | UNKNOWN OR OTHER | The dash on my truck is bubbling. I have searched the internet and there seems to be hundreds of complaints of this happening on the new body style Ram. It sounds like a manufacturing issue and I believe should be a recall. It is $3,500 to get the dash replaced and it seems to be happening to a lot of people. | Crash: No Fire: No | Unknown |
| Apr 2023 | POWER TRAIN | I have a 2020 RAM 1500 truck with 35,000 and one of the two bolts holding the exhaust together has corroded complete off and the second is heavily corroded. The flange where these bolts have corroded holds the complete front section and back section on the exhaust together so if this second bolt fails, the complete exhaust will separate in the center and be extremely dangerous if this happen while the vehicle is being driven. I also have friends who had had the same issue with their RAM 1500 Hemi trucks and see multiple posts on line complaining about this same issue. | Crash: No Fire: No | Unknown |
| Apr 2023 | UNKNOWN OR OTHER | Rear window leaking water into cab. Water flows behind seat, where electronics are present. Inspected by dealership and rear window needs replacement. Not covered under warranty and repair deferred due to significant cost. | Crash: No Fire: No | Unknown |
| Apr 2023 | FUEL SYSTEM, GASOLINE,ENGINE | The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | 85,000 |