Complaint volume
612 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Ram 1500 Complaints
612 consumer-submitted complaints on record for the 2020 Ram 1500, grouped by component category.
612 Total complaints
24 Crash reports
6 Fire reports
11 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are unknown or other, engine, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 24 crash reports, 6 fire reports, 11 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 177 complaints, with an average reported failure mileage of 33,045 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to unknown or other, engine, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Ram 1500?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Ram 1500
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Ram 1500 complaints?
24 Crash
6 Fire
11 Injury
1 Fatality
34 Towed
9 Medical attention
What are the most common 2020 Ram 1500 complaint categories?
UNKNOWN OR OTHER 68
ENGINE 56
ELECTRICAL SYSTEM 51
STEERING 38
VISIBILITY/WIPER 35
FUEL/PROPULSION SYSTEM 32
STRUCTURE 31
POWER TRAIN 25
ELECTRICAL SYSTEM,ENGINE 24
FUEL SYSTEM, GASOLINE,ENGINE 19
612 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2023 | FUEL SYSTEM, GASOLINE,ENGINE | The contact owns a 2020 Ram 1500. The contact stated that on four separate occasions while driving at various speeds and a making a turn, the vehicle lost motive power. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Oct 2023 | STEERING | Driving at highway speeds, power steering disengages. Drove for about one mile and it reengaged. This repeated itself multiple times and at multiple speeds. Was able to steer but vehicle had no power steering assist. This posed a high risk of accident with injury or death. Have not taken vehicle to the dealer as of yet. Power steering warning indicators displayed during incident. | Crash: No Fire: No | Unknown |
| Oct 2023 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING | On Monday, October 10, 2023, I started my truck in the morning when the temperature was 60-65 degrees. The truck turned the rear defroster on and after 10 minutes I put my two boys in the backseat and smelt a burning smell. There was nothing smoking, so I told myself I would look at it once I got back from dropping them off. I pulled out of my driveway and within a minute my back window shattered above my 3 month old. I took it to the Dodge/Ram dealership and they said based on their inspection the third brake light was leaking and water got into/on the window and when the rear defroster turned on it shattered the window. They said it is not covered under warranty even though the main cause was a manufacture defect with the the third brake light leaking water into the vehicle. So this repair is going to cost me $1,500 because of the leak. This is a major safety violation with windows breaking above kids or people in the back seat and electrical getting wet because of the leak in the third break light. | Crash: No Fire: No | Unknown |
| Oct 2023 | STRUCTURE,UNKNOWN OR OTHER | My truck has had two leaks in the rear window area. I have owned it for 3 years it has 30000 miles on it. The vehicle is in otherwise perfect condition with no damage and no accidents. The first time it required the rear window to be replaced. This time it is uncertain where the leak is coming from. This could cause damage to the electronics as well as the rear airbags. It appears like these leaks are common and Ram is aware of them, but the have not recalled the defective components and provided a new design that does not leak. | Crash: No Fire: No | Unknown |
| Oct 2023 | POWER TRAIN | When accelerating and turning full left or right grinding sounds can be heard coming from the rear differential. It sounds like the gears in the rear differential are binding up. Per dealer a full differential rebuild is required. | Crash: No Fire: No | Unknown |
| Oct 2023 | ELECTRICAL SYSTEM,VISIBILITY/WIPER | BACK OVER PREVENTION: DISPLAY FUNCTION. Rear backup camera failed, requiring the replacement of the radio unit. A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash. Specific to 2020 Ram 1500, but potentially similar to the recent recall of newer year 2022-2024 Ram 1500 / 2500 trucks [XXX] ). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Sep 2023 | FUEL SYSTEM, GASOLINE,ENGINE | The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Sep 2023 | VISIBILITY/WIPER | About a year ago the passenger side visor fell from the arm side and was dangling in the window from the cords that operate the light. I almost ran into another vehicle when it happened. About 2 months ago, the driver side did the exact same thing as i was approaching a stoplight I could not see and almost hit the car in front of me. | Crash: No Fire: No | Unknown |
| Sep 2023 | FUEL/PROPULSION SYSTEM | After I got the vehicle, during the first winter in January of 2021, I was filling up the vehicle at a gas station in Kansas. The fuel pump clicked off long before the tank was full and continued to click off every 3 seconds or so when attempting to continue. I stopped filling the tank at about half full after about 20 minutes in the freezing outside temperatures thinking it might have been something wrong with the pump. The gas gauge only read 1/2 full. I went to the next exit and tried again. Same situation. It took forever and finally after repeating this for about another 20 minutes, it finally did go to full but then leaked gasoline everywhere like it didn't stop because it was clogged or something. Seems to do it frequently when temps are below freezing. What ever repairs were supposedly made, did not work. I am very concerned this is a fire hazard potential if not corrected. I took it to the dealership where I purchased the vehicle and they claimed they replaced the fuel nozzle. But it continues to do this every time it gets below freezing. I am wondering if moisture / vapor is becoming frozen in the line, or that the fuel nozzle system is of poor design where the tank cannot keep up with the venting. Perhaps it was the manufacturer trying to comply with environmental regulations, but failed. In any case I worry about the fuel leaking out and catching on fire from driving or static. It is a serious problem! | Crash: No Fire: No | Unknown |
| Sep 2023 | SEAT BELTS | Just a normal day, parked the truck in the garage and next morning noticed the Passenger side seat belt stopped working randomly and wouldn’t release. It looks like stuck like after how an accident would make it stuck. I see several recalls for 2019-2020 RAM 1500 pickups but all of them are for driver/left side seat belt. My truck seat belt that stopped working is right side/ passenger side. | Crash: No Fire: No | Unknown |
| Sep 2023 | FUEL SYSTEM, GASOLINE,ENGINE | The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at an undisclosed speed, the vehicle stalled and failed to restart. The vehicle was later towed to the local mechanic to be diagnosed. The contact was informed that the high-pressure fuel pump had failed and needed to be replaced. The failure mileage was 95,000. VIN tool confirms parts not available. | Crash: No Fire: No | 95,000 |
| Sep 2023 | UNKNOWN OR OTHER | The rear window leaks from the top whenever it rains or I wash the truck. The excessive leaking is causing water stains on the seats and the headliner and may cause mold and mildew creating a health issue. The dealer told me this is out of warranty and wants me to pay $174 to diagnose it. RAM Customer Service was also unwilling to do anything to take care of the problem. I don't need to diagnose it, I already know it leaks. Furthermore, they already know because two service memos have been sent to the dealers back in 2021. There was also a class action lawsuit filed for the issue in 2022. The memos acknowledge that RAM is very well aware of the defect, but because they refuse to issue a recall they don't deem it bad enough to take care of it. They also want me to pay for the full repair, why would I pay for the full repair of a known defect, inside or outside of the warranty? Unfortunately, or maybe fortunately, I am going to have to switch my brand loyalty after buying 3 $60,000 Mopar Vehicles from the same dealership. Seems to me, just taking care of the problem would be well worth that kind of customer loyalty. We'll see what the dealership decides. | Crash: No Fire: No | Unknown |
| Sep 2023 | ENGINE | Exhaust manifold bolts snapping at low milage causing exhaust to possibly leak into the cabin. Most people are getting manifolds resurfaced and replacing the bolt's. If you replace manifold with new, it will warp again and break bolts again. Apparently the manifolds were not “Stress Relieved” in the manufacturing process. Lots of people are complaining and Ram dealers are saying it happens a lot. Cost to fix is approx. $1,000. | Crash: No Fire: No | Unknown |
| Sep 2023 | FUEL SYSTEM, GASOLINE,ENGINE | The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Aug 2023 | STEERING,AIR BAGS | The contact owns a 2020 Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle drove over a pothole and made a loud popping sound. The steering wheel became stiff, and the contact jerked the steering wheel to prevent a crash. The steering wheel then inadvertently spun, and the contact slammed on the brake pedal and applied the parking brake to stop the vehicle. The power steering assist, brakes, and several other unknown warning lights illuminated. The vehicle was towed to the dealer, where it was diagnosed that the steering column and clockspring needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,000. The VIN was unavailable. | Crash: No Fire: No Towed | 93,000 |
| Aug 2023 | UNKNOWN OR OTHER | Afraid of Potential "Black Mold" health exposure due to faulty construction/design/product allowing water to leak into the cab soaking and staining headliner, seats and rugs. The water is absorbed into the insulation and fabrics. Research has confirmed this issue has been reported for more than 15 years. 2020 Ram 1500 Bighorn. Had truck at dealer for issue. A few hundred mile out of warranty, and they would not repair without us paying out of pocket. We feel that Ram should cover this issue being so many of us Ram owners have the same issue | Crash: No Fire: No | Unknown |
| Aug 2023 | ENGINE AND ENGINE COOLING | The contact's son owns a 2020 Ram 1500. The contact stated that while his son was driving at an undisclosed speed, the vehicle made an abnormally loud sound. The vehicle was taken to an unknown dealer, where it was diagnosed that the exhaust manifold needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that there was no recall associated with the VIN. The failure mileage was 91,189. The VIN was unavailable. | Crash: No Fire: No | 91,189 |
| Aug 2023 | UNKNOWN OR OTHER,VISIBILITY/WIPER | The drivers-side Sunvisor keeps falling down randomly and dangles in way of line of sight to the road. It will not stay up. The safety issue is while driving in heavy traffic in Houston, TX the visor fell down obstructing my view and I almost crashed trying to keep the Visor Up with one hand and avoiding cars changing lanes. I did take my truck to the dealer and they told me it would cost $180 just to look at and then they would tell how much it would cost to fix. I feel this should be a Safety Matter and corrected free of charge. I looked on the internet and it seems there are a lot of problems with this same issue. There were not any warning lights before or after the visor would obstruck my vision. | Crash: No Fire: No | Unknown |
| Aug 2023 | ENGINE | Broken exhaust manifold bolt. Allows exhaust gas to enter engine compartment. | Crash: No Fire: No | Unknown |
| Aug 2023 | UNKNOWN OR OTHER | I noticed the rear view window mouldings are cracked inside the cabin of my truck by the 3rd brake light. Everytime it rains or wash my vehicle it’s leaking water inside the cabin onto the back seat. I called the local dealer ship (empire Chrysler jeep ram dodge) and set an appointment to get it fixed under warranty. They made me wait two months after the warranty expire to be seen. Now both corporate and the dealership won’t cover the manufacture issue because my truck is out of the warranty. The rear view glass needs to be replaced in order to fix the issue. I do not have glass coverage, and I will not pay to get it replaced. I do not want mold growing inside the cave of my truck, making me and my family sick. I also had a case number with RAM customer care and they told me the same thing. | Crash: No Fire: No | Unknown |
| Aug 2023 | UNKNOWN OR OTHER | Back window leaks allowing water to seap in and build up mold/mildew under head liner. Dealer says this is a common problem with the ram and manufacturer won't cover after factory warranty. Manufacturer is aware of problem but won't recall or fix issue . Mold can cause a health risk if not detected early enough. | Crash: No Fire: No | Unknown |
| Aug 2023 | UNKNOWN OR OTHER | I was on my farm road and I had to back up a long distance. I was surprised to find out the truck is governed not to exceed 20 mph in reverse. While I know most people can’t go in reverse that fast , I do, I can and it’s frustrating knowing I can’t. I look at this as a safety issue because what if I was in a threatening situation and had to back up quickly to get out of that place. So picture in your head someone it trying to do me harm on a single lane road and they have stopped in front of me to carjack me or something similar. I quickly put my car in reverse only to find my max speed is 20 mph. The carjackers car has no limit and they quickly catch me and run me off the road etc etc. I do not need to have that decision of how fast I go in reverse made for me. Is this a new government regulation or something by RAM? I would like an answer. | Crash: No Fire: No | Unknown |
| Aug 2023 | STEERING | Vibration and noise when turning. We have taken it to the Dodge dealers 5 time and they said nothing found until last visit after truck was through warranty. They report a new steering pump is needed. This issue first appeared in 2021 and was dismissed by the dealer mechanics. The dear was able to feel and hear issue when driving the truck. This steering issue poses a safety issue every time we drive the truck. | Crash: No Fire: No | Unknown |
| Aug 2023 | FUEL SYSTEM, GASOLINE,ENGINE | The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that the part was not yet available. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Aug 2023 | FUEL SYSTEM, GASOLINE,ENGINE | The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |