Complaint volume
611 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Ram 1500 Complaints
611 consumer-submitted complaints on record for the 2020 Ram 1500, grouped by component category.
611 Total complaints
24 Crash reports
6 Fire reports
11 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are unknown or other, engine, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 24 crash reports, 6 fire reports, 11 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 177 complaints, with an average reported failure mileage of 33,045 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to unknown or other, engine, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Ram 1500?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Ram 1500
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Ram 1500 complaints?
24 Crash
6 Fire
11 Injury
1 Fatality
34 Towed
9 Medical attention
What are the most common 2020 Ram 1500 complaint categories?
UNKNOWN OR OTHER 68
ENGINE 56
ELECTRICAL SYSTEM 51
STEERING 38
VISIBILITY/WIPER 35
FUEL/PROPULSION SYSTEM 32
STRUCTURE 31
POWER TRAIN 25
ELECTRICAL SYSTEM,ENGINE 24
FUEL SYSTEM, GASOLINE,ENGINE 19
611 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2024 | FUEL SYSTEM, GASOLINE,ENGINE | The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Mar 2024 | ELECTRICAL SYSTEM | Truck won't start or move from park new battery was drained in one afternoon. Now vehicle won't start . | Crash: No Fire: No | Unknown |
| Mar 2024 | UNKNOWN OR OTHER | Inside cab is getting moisture in it. Prior to noticing this we had battery drainage that causes truck not to turn on. They replaced radio they found it was drain battery. We continued to have battery drainage where it wouldn’t turn on after a full charge overnight. The truck would go to turn on but would only make clicking noises and wouldn’t shut down for 20 minutes even though wouldn’t start. Other times we’d turn off truck and it wouldn’t turn off. Now our truck is molding inside and front and rear windshield drip of moisture. The moisture drips onto dash and down the console. This could affect electrical components. There is less then 10,000 miles on it. We’ve had brakes jam up on us when we back up and there is nothing even close to us. | Crash: Yes Fire: No | Unknown |
| Mar 2024 | POWER TRAIN,ENGINE | I have a 2020 Dodge Ram that has 75,000 miles on it. It has already broke down requiring a new transmission ( Jan of 2023 at 61,349 miles) and on [XXX] at 83,000 miles I, again, broke down and found it to be a valve spring. I have inquired as to the frequency of these occurrences in other Rams and a was told neither one of these occurrences should have happened. I jumped the hoops of the warranty and have put out almost $1,000 for the warranty company to "inspect" the engine, valve spring & tranny items that I should not have had to deal with in the first place. At first, the warranty company was willing to discuss possible retribution of some sort given the rarity of the break downs that occurred. I had a caseworker and now I cannot get anyone on the phone to even discuss this with any longer. Always being told "In a meeting", "Not available". With my last call being today and told SOMEONE was going to call. I have received emails noting "it is being investigated" and also told someone would reach out. NOW I have developed anxiety over this truck as, I travel. I'm terrified that I will be stuck in the middle of no where in the middle of the night. Both occurrences happened at night while alone! I am a [XXX]! Perhaps that's why ? I have been without a vehicle since that time and even the auto repair place had a very hard time in getting warranty company to pay. Truck is home now but now Im afraid to drive it anywhere. This was my dream truck and Im heartbroken at the total disrespect that has occurred for my safety and for anyone else who has had to go through this - I do have invoices but it wouldn't let me download them. I can send them via email. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Mar 2024 | UNKNOWN OR OTHER | To Whom It May Concern, The issue I am reporting is that the drivers side of my cargo bin on my 2020 Ram Rebel is opening on its own. This has occurred many times while I was driving and most times, items inside the cargo bin have fallen out on the road. This issue is also taking place when the vehicle has been parked and locked, as I come out in the morning or return from an errand and the ride side drivers cargo bin is wide open. I have also had items stolen because of this. This shortcoming is now also killing my battery all the time, since after I jump the vehicle, I can hear the locking mechanism attempting to lock and unlock on its own. I feel this is a huge liability since the contents of the bin are sometimes landing in the roadway behind my truck. I contacted Crown Dodge in Ventura, Ca and they have stated they have never heard of this situation before. When I look on-line for similar complaints, many people are saying the exact same thing as their drivers side cargo bins are opening due to an electrical wire loom shortcoming. Some of these individuals have taken their trucks to their local Dodge dealers and they are changing the wire loom and adding additional weather protection to it to correct the issue. This situation, if not addressed will cause damage to vehicles behind the trucks if not accidents as the contents of the bin can immediately become unsecured and effect all vehicles behind it. I have now opened the top of my bin and disconnected the leads powering the lock switch and it seems to be working as the bin is locked all the time and I will now need to use my key to unlock it. This has also kept my battery from draining, but I feel the dealer should step up and correct this very dangerous situation on their own before the liability for accidents and/or damage is directed to the truck owners themselves. Please access u-tube "2020 Ram 1500 Ram Box Opens By Itself". These complaints began years ago. Thank you for your help, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Mar 2024 | SEAT BELTS | Seatbelt won't retract at all | Crash: No Fire: No | Unknown |
| Feb 2024 | ELECTRICAL SYSTEM,ENGINE | INCIDENT 1: Cruise Control would not turn on or off. INCIDENT 2: TRUCK STALLED WHILE DRIVING ON HIGHWAY | Crash: No Fire: No | Unknown |
| Feb 2024 | VISIBILITY/WIPER | While driving at highway speed with the sunvisor down, the visor suddenly became loose and hit me in the head blocking my vision. As I reached up to move the visor around, I realized that there was no tension on the swing arm and the visor would swing from the driver side window all the way to the windshield, this caused me to keep one hand on the visor when the sun was coming through the driver side window, and only one hand on the wheel. | Crash: No Fire: No | Unknown |
| Feb 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2020 Ram 1500. The contact stated that while starting the vehicle, there was an abnormal sound coming from the exhaust on the passenger's side of the vehicle, and there was an abnormal ticking sound coming from the engine compartment. The contact became aware there was exhaust fumes inside the cabin of the vehicle. The vehicle was taken to the local dealer, where it was diagnosed that the exhaust manifolds were fractured. The manifolds were replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 60,000. The VIN was not available. | Crash: No Fire: No | 60,000 |
| Feb 2024 | UNKNOWN OR OTHER | The drivers side sun visor has broken and is possible for it to fall onto the steering column while I'm driving, and also hits my head when it swings back and forth. I've read that this is a very common problem with the 2020 RAM. | Crash: No Fire: No | Unknown |
| Feb 2024 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER | The inside of my truck has condensation. The inside lights console don’t work. Because water comes in by the rear top headliner. | Crash: No Fire: No | Unknown |
| Feb 2024 | POWER TRAIN | Issues with the ABS system and also showing many defects with controller causing problems in the CV axle which had to be replaced as well | Crash: No Fire: No | Unknown |
| Feb 2024 | VISIBILITY/WIPER | Hi, we own a 2020 Dodge Ram 1500. Went to drive our truck during a snow storm. The driver's side wiper arm stripped its splines. Dealership says tough luck. You're on your own. A 2020 Dodge Truck. This is ridiculous. We have 2 small kids, and can't drive our new truck when it rains. Never heard of a new vehicle stripping the splines of a wiper arm, because of ice and snow. No one ever touched the wiper arm. We used remote start to warm up the vehicle, only to find out the arm was stripped when we tried to drive it. I've owned many vehicles, never had this happen before. No one I've talked with, has had this happen, even in the worst weather conditions. This is a Major flaw, and a huge safety issue. Thank you. VIN - [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Feb 2024 | FUEL/PROPULSION SYSTEM | UNKNOWN - Auto shut off on fuel dispenser happens almost immediately when filling tank as normal process. Have to slow to a trickle so it does not kick out & it takes 20x amount of time to fill tank than normal. Research is finding many owners of this vehicle with same issue. OEM needs to take action to correct as there is an obvious defect. | Crash: No Fire: No | Unknown |
| Feb 2024 | UNKNOWN OR OTHER | Rear window leaking, just like on all the 5th gen rams. Causing water to get into the cab, causing mold, mildew, rot and moisture on the windows. Please create a recall this is affecting almost every single 5th gen ram | Crash: No Fire: No | Unknown |
| Feb 2024 | ENGINE | The contact owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment. The vehicle then returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 69,000. | Crash: No Fire: No | 69,000 |
| Feb 2024 | ELECTRICAL SYSTEM,VISIBILITY | The contact owns a 2020 Ram 1500. The contact stated while driving approximately 40 MPH, the contact heard a loud booming sound. The contact stopped to inspect the vehicle, and it was discovered that the driver's side rear glass window panel had exploded outward causing chards of glass to enter the vehicle. The contact stated that during failure the rear defroster was activated. The vehicle was taken to the local dealer who replaced the driver's side rear glass window panel. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 30,000. The VIN was not available. | Crash: No Fire: No | 30,000 |
| Jan 2024 | UNKNOWN OR OTHER | My tailgate opened during a 20 mile drive, much of it on interstate, while I had golf club bags in travel cases in the pickup bed. One of the cases unknowingly fell out onto the road. Fortunately this road was near my home and low speed, 2 lane. Someone stopped and picked them up since they saw them in the road. I am uncertain if my son just didn't properly latch the tailgate or if it came open after being latched but my primary issue here is that there is no warning light in my truck to warn me if my tailgate is open. Had there been I would have pulled over to close and latch it. | Crash: No Fire: No | Unknown |
| Jan 2024 | AIR BAGS | I was in an accident with my 2020 Ram 1500 and took a couple horrible hits and the airbags never deployed and the end result was me getting hurt bad and now missing time at work over this incident. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | Unknown |
| Jan 2024 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | I HAVE CONTACTED DEALER SEVERAL TIMES WITH THIS RECALL AND WAS TOLD THE REPAIR PARTS ARE NOT BEING MADE AVAILABLE TO THEM. I WAS TOLD THAT THIS RECALL CAN BECOME DANGEROUS AND SHOULD BE FIXED. ALSO, NOTED ON RECALL FORM THAT STATE MAYNOT RENEW REGISTRATION IF THIS RECALL IS NOT FIXED. NO INCIDENT HAS OCCURRED. THE ABO | Crash: No Fire: No | Unknown |
| Jan 2024 | ELECTRICAL SYSTEM,SERVICE BRAKES | Abs and tracking control lights come on and “service electronic brake system” when on, cruise control not functional and traction control off very dangerous as I did more research it is a very common occurrence for Dodge Ram truck 2017-2021 please help us | Crash: No Fire: No | Unknown |
| Jan 2024 | VISIBILITY/WIPER | The sun visors unexpectedly drop out of there sockets impeding the drivers ability to see abruptly. This is obviously dangerous. They are defective and this has been reported on RAM forums to no avail. | Crash: No Fire: No | Unknown |
| Jan 2024 | ELECTRICAL SYSTEM | My RAM 1500 experienced some random electronic related issues (ie. warning lights showing when nothing was wrong and then going away). This was an annoyance, but would fix itself so I never reported it. Then I had similar issues and all of a sudden it kept dying on me and I had to jump the car. RAM came back telling me the back window had leaked and it destroyed the eTorque battery and RFhub. The estimate was absurd, so I started researching. Turns out that the back window leak is a we’ll know. common issue with RAM 1500s. So much so they extended the manufacture warranty on the back window and center mounted light. Unfortunately, my truck is not on that list. Beyond the cost of this repair, the safety issue occurs when RAM placed an eTorque LITHIUM BATTERY in the back seat directly under a window that has historically had issues with leaking. It is a common known fact that water and Lithium Batteries is not a good mix and could cause corrosion, short circuits, electrolyte leakage, and gas release. This can cause damage, overheating, fires, or explosions. This is the same seat that I have had my children in car seats. If the windows are known to have issues with leaking and RAM put a battery in a space that is directly under this window, would this not pose a significant risk? | Crash: No Fire: No | Unknown |
| Jan 2024 | UNKNOWN OR OTHER | The rear window frame cracked causing water to leak slowly in and damage the trucks radio frequency hub. This crack is a known issue in 2019-2021 Ram 1500. There is a bulletin out somewhere about it. And what I’ve read is on an extended warranty called Backlite , which should be called window seal. I have seen this get covered and fixed because it is a known defect that the user did not cause. They covered the hub, which is required to start the truck and keep it running. That would be bad if it failed while driving. This crack needs to be covered. It won’t let me upload a picture of the crack, but I have one and how much they want to charge me to fix it. I was going to attach those. | Crash: No Fire: No | Unknown |
| Jan 2024 | FUEL/PROPULSION SYSTEM | Service Fuel Sensor | Crash: No Fire: No | Unknown |