Complaint volume
611 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Ram 1500 Complaints
611 consumer-submitted complaints on record for the 2020 Ram 1500, grouped by component category.
611 Total complaints
24 Crash reports
6 Fire reports
11 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are unknown or other, engine, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 24 crash reports, 6 fire reports, 11 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 177 complaints, with an average reported failure mileage of 33,045 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to unknown or other, engine, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Ram 1500?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Ram 1500
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Ram 1500 complaints?
24 Crash
6 Fire
11 Injury
1 Fatality
34 Towed
9 Medical attention
What are the most common 2020 Ram 1500 complaint categories?
UNKNOWN OR OTHER 68
ENGINE 56
ELECTRICAL SYSTEM 51
STEERING 38
VISIBILITY/WIPER 35
FUEL/PROPULSION SYSTEM 32
STRUCTURE 31
POWER TRAIN 25
ELECTRICAL SYSTEM,ENGINE 24
FUEL SYSTEM, GASOLINE,ENGINE 19
611 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2024 | STEERING | Update to Complaint 11594199 filed on June 13, 2024 While driving the vehicle to the Ram dealership the power steering went out again and stayed out until I arrived at the dealership. I received a call today from the service department advising that the entire power steering rack has to be replaced. There is a fault in the control unit. Estimated repair cost $3,500.00. | Crash: No Fire: No | Unknown |
| Jun 2024 | STEERING | The electronic power steering has stopped working three times in the last couple of weeks. It stops working and will stay out for 15 to 30 seconds or until the truck is shut off and restarted. The vehicle was taken to a local RAM dealer, and they advised that could not find any failure codes in the history. When the power steering cuts out the dashboard displays a warning to service the power steering. The vehicle is extremely had to steer when the power steering cuts out. When I picked up the vehicle at the dealer, they completed an oil change and recall on the tailgate but there was no mention of the main reason I took the vehicle in for service which was the loss of power steering. The service writer stated he did not list that since they did not charge me for the power steering diagnosis. If he listed, it there would be an additional charge on my bill. The loss of power steering is a safety hazard since it makes the vehicle very hard to steer and makes any turns or sudden changes in direction to avoid potential hazards impossible. | Crash: No Fire: No | Unknown |
| Jun 2024 | ELECTRICAL SYSTEM | I have the exact symptoms of the recall for the faulty turn signal stock. This recall should be expanded back to at least 2020. Tons of people online reporting same issue for previous year trucks. | Crash: No Fire: No | Unknown |
| Jun 2024 | ENGINE | Component Failure: Around 45,000 miles, my vehicle equipped with the 5.7L HEMI E-torque V8 had both exhaust manifolds cracked with large exhaust leaks pre-catalytic convertor Safety Risk: My vehicle equipped with the 5.7L HEMI E-torque V8 was idling in a parking lot for around 1 hour while I waited inside the vehicle. Cold ambient temperature with windows up and heater on. I noted having a slight headache and started smelling what seemed to be pre-catalytic convertor exhaust fumes (rich fuel smell). I stepped out of the vehicle and smelled the exhaust at the rear of the vehicle, which did not match. I attributed the smell to a nearby vehicle. One week later, the same event occurred with no other vehicles parked around me. The exhaust leak was large enough to pull exhaust fumes into the cabin through the HVAC system. High risk of carbon monoxide poisoning if the vehicle was to sit long enough, risking both myself and my child's safety while we sat in the vehicle. Problem Reproduced: Yes, brought the vehicle CJDR dealer who diagnosed the vehicle with "both exhaust manifolds cracked" and replaced both exhaust manifolds under warranty. Has component been inspected: Unknown. Parts were removed from vehicle as covered under warranty at dealer and replaced with new parts. Any Warnings: No warning lights on dashboard or DTCs for catalytic convertor performance, lean/rich banks, or other exhaust/emissions related. Exhaust seemed slightly louder on cold start. Smelling of unburnt/pre-cat exhaust fumes that prompted dealer visit. | Crash: No Fire: No | Unknown |
| May 2024 | STEERING | The contact owns a 2020 Ram 1500. The contact stated while driving 45 MPH around a curve, the vehicle failed to turn properly. The contact stated that the steering wheel was difficult to turn. The contact was able to veer the vehicle to the shoulder. There were no warning lights illuminated. The local dealer was contacted and informed the contact that the vehicle was not covered under the recall. The vehicle was not diagnosed or repaired. The manufacturer was contacted but provided no assistance. The failure mileage was approximately 66,000. | Crash: No Fire: No | 66,000 |
| May 2024 | POWER TRAIN | The contact's husband owns a 2020 Ram 1500. The contact stated that the vehicle failed to respond when shifted into reverse(R). Additionally, the rearview camera was inoperable. There was no warning light illuminated. The vehicle was taken to the dealer, where it was determined that the transmission needed to be replaced under NHTSA Campaign Number: 23V301000 (Power Train); however, the part to do the recall repair was not yet available. The vehicle was not repaired and remained at the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 20,000. | Crash: No Fire: No | 20,000 |
| May 2024 | FUEL/PROPULSION SYSTEM | Pumping gas and it stops will not let me fill the tank after 2 or 4 the time taking the pump out it will spit gas at you has happened many times | Crash: No Fire: No | Unknown |
| May 2024 | ELECTRICAL SYSTEM | Camera system unavailable error on a blue back over camera screen. Started at about 40000 miles. Intermittent at first but now is consistently inoperable. | Crash: No Fire: No | Unknown |
| Apr 2024 | VISIBILITY/WIPER | Driver's side sun visor repeatedly comes loose from ceiling attachment causing the visor to drop into driver's sight line completely blocking forward view. It happens suddenly, often as I'm approaching a stop light, and is a massive safety concern. I have had several near misses where I've almost rear-ended cars in front of me. I reported the issue to the dealer at my last service and, while I was told this was a "common issue" with Dodge Rams, the dealer/Dodge would not cover the cost and it would be $500+ to repair with parts and labor. If this is as prevalent as the dealer indicated, this should be a safety recall. | Crash: No Fire: No | Unknown |
| Apr 2024 | ELECTRICAL SYSTEM,ENGINE | Since I purchased the vehicle it's been in the dealership for repairs unacceptable | Crash: No Fire: No | Unknown |
| Apr 2024 | POWER TRAIN,AIR BAGS,ENGINE | The contact owns a 2020 Ram 1500. The contact stated while driving 40-45 MPH and depressing the accelerator pedal, the vehicle failed to respond, jerked and stalled. The contact was able to pull to the side of the road. The contact stated that the vehicle was able to restart, but sputtered. The contact stated that he turned off and restarted the vehicle, and continued driving; however, the vehicle failed to exceed 40 MPH. The vehicle was taken to the dealer, where it was determined that the turbocharger had failed. The dealer informed the contact that the vehicle was repaired; however, the failure recurred while driving. The vehicle was taken back to the dealer, where the turbocharger and the harness were replaced. Additionally, the contact stated while driving and depressing the accelerator pedal, the vehicle hesitated to respond. The check engine warning light and other unknown warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that the Occupant Classification System (OCS) sensor and the electronic throttle body had failed. An unknown repair was performed; however, the failure persisted. The vehicle was taken back to the dealer, where the OCS sensor and the electronic throttle body were replaced. Additionally, there was water leaking inside the vehicle through the third brake light, and the dealer repaired the third brake light. The contact stated that the check engine warning light later illuminated. The vehicle was taken back to the dealer, where it was determined that the Ram air dam system had failed. The dealer cleared the codes; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened; however, no further assistance was provided. The failure mileage was approximately 34,115. | Crash: No Fire: No | Unknown |
| Apr 2024 | STEERING,ELECTRICAL SYSTEM,STRUCTURE | Steering Rack and Pinion - Began malfunctioning (noise, and vibration when turning) at less than 10,000 miles. I visited Ram Dealer several times between 10,000 - 34,000 miles and they stated they could not replicate the issue. I drove the vehicle with their technical and they agreed there was an issue. Finally they replaced the Steering System when it had about 34,000 miles. This is a potential safety issue. Drive Selector Switch - I have had 3 selector switches (move from Park to Drive, reverse, etc.) malfunction and require replace (started in side of standard warranty), they appear to be replacing faulty part with same part. Most recent repair in April 2024 only lasted about 150 miles before the device went bad again. This is a potential safety issue. Radio - My 12" radio has been replaced 3 times. At times it impacts the controls of the vehicle features, heating, air-conditioning, etc. Starting at less than 10,000 miles inside normal warranty. Water Leak - I have a rear cabin water leak...mold and mildew in car (39,000 miles). The dealer did an initial inspection and said it had a know issue...back window and/or brake light leaks and requires further evaluation. This is a health issue - due to mold and mildew. | Crash: No Fire: No | Unknown |
| Apr 2024 | FUEL SYSTEM, GASOLINE,ENGINE | The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was hesitating while accelerating. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 20,000. Parts distribution disconnect. | Crash: No Fire: No | 20,000 |
| Apr 2024 | STRUCTURE | The tailgate opens at all speeds and different times WHILE driving without warning or notification !!! Just this week alone it did it 7 times!!!! | Crash: No Fire: No | Unknown |
| Apr 2024 | STEERING | The contact owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed, the service power steering soon warning light illuminated and the steering wheel jerked in the opposite direction. The contact almost struck a moose due to the failure of the power steering. The vehicle was driven to the residence. The following day when the vehicle was started, the power steering warning light illuminated again. The vehicle was taken to the independent mechanic and diagnosed with a failed power steering rack. The contact stated that the power steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,000. The VIN was not available. I was involved in an accident The contact stated due to power steering going out he hit a moose and damaged the front end of the vehicle and now the vehicle has $6500.00+ worth of damages done to the front end of the vehicle. | Crash: Yes Fire: No | 49,000 |
| Apr 2024 | ENGINE,ELECTRICAL SYSTEM | The contact owned a 2020 Ram 1500. The contact stated while driving at approximately 45 MPH, the windshield wiper was operating erratically, the lights began flashing, the emergency lights would not work, and the lock was inoperable. The contact observed smoke coming from the vents and underneath the dashboard. The vehicle was maneuvered to the side of the road where the contact observed sparks and flames coming from the dashboard that were approximately 5 feet in height. The Fire Department extinguished the fire. The vehicle was destroyed as a result of the fire. A fire report was filed. The contact was not sure if a Police report was filed. The vehicle was towed to a storage lot. The insurance company was pending a tow. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was unknown. The contact stated the fire started in the dash area and believes it to be an apparent faulty electrical system. | Crash: No Fire: Yes Towed | Unknown |
| Apr 2024 | ENGINE | The contact owns a 2020 Ram 1500. The contact stated several unknown warning lights illuminated on the instrument panel and the vehicle lost motive power and stalled while driving at various speeds. The vehicle was taken to the local dealer where it was diagnosed; however, the failure could not be duplicated. The battery was replaced. The contact stated that the vehicle had been taken to a local dealer on several occasions, but the failure reoccurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,000. | Crash: No Fire: No | 49,000 |
| Apr 2024 | BACK OVER PREVENTION | The contact owns a 2020 Ram 1500. The contact stated that when the vehicle was shifted into reverse(R), the back over prevention camera failed to show an image. The contact stated that the "Camera System Unavailable" was displayed. The contact stated that the failure was a constant failure. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 22V638000 (Back Over Prevention). The failure mileage was approximately 52,000. | Crash: No Fire: No | 52,000 |
| Apr 2024 | ENGINE | The contact owns a 2020 Ram 1500. The contact stated while driving 35 MPH, the low oil pressure warning light was illuminated. The contact pulled to the side of the road. The vehicle was towed to the dealer, where it was diagnosed that the oil filter was cracked, causing oil to leak inside the engine compartment. The dealer wiped off the oil, and the oil filter was replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 31,124. | Crash: No Fire: No Towed | 31,124 |
| Apr 2024 | EXTERIOR LIGHTING | What component or system failed or malfunctioned, and is it available for inspection upon request? Turn signal indicator has malfunctioned. When the left turn signal indicator is set, it will not reset after making a full left turn (90 degree). Also the left turn signal will not stop after putting the turn signal lever back into the middle position. The only way to disable to turn signal is to put the turn signal lever into the right turn indicator position and in this position the right turn indicator no longer works. After making a right hand turn the turn indicator lever will reset and make the left blinker come on automatically and stay on. How was your safety or the safety of others put at risk? Being unable use my turn signal correctly has caused people to almost crash into me. Has the problem been reproduced or confirmed by a dealer or independent service center? I have not scheduled the vehicle for service with the dealer because its not covered under warranty or recall. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning or check engine lights. | Crash: No Fire: No | Unknown |
| Mar 2024 | UNKNOWN OR OTHER | While driving on 3/29/24 I pulled the drivers side sun visor down to stop the glare from the sun. In doing so the post for the sun visor broke causing it to fall down into the line of view while traveling approximately 70 mile per hours. This caused an issue that could have caused a catastrophic accident causing injury to myself or others. A review of the internet shows that numerous people have had the same issues with the sun visors breaking. This issue need to have a recall issued to it to prevent someone from being seriously injured or even killed. A tooth pick had to be placed into the rod area to hold the visor up so that I would be able to move the vehicle safely. Thanks for you attention in this matter. | Crash: No Fire: No | Unknown |
| Mar 2024 | FUEL/PROPULSION SYSTEM | The gas tank on the 2020 Ram 1500 Classic for some reason causes false fuel pump stoppages as if the tank was full. This causes fueling times to sometimes last 10 to 15 minutes and also causes a considerable amount of spillage due to the blowback of fuel. This creates a safety issue due to the possibility of fuel spraying back onto the driver. This is a known and recurring issue as I've seen it appear on several forums and pages numerous times from other Ram truck owners. Mopar should make this gas tank issue a recall as soon as possible. | Crash: No Fire: No | Unknown |
| Mar 2024 | UNKNOWN OR OTHER | Water damage recently started in back ceiling of truck above rear window. Coming in from somewhere. Also notice a large crack in plastic all of a sudden. Online research is showing a lot of the same complaints of cracks and water damage. I do not see a recall though? I've only owned the truck for 8 months and this has happened within weeks. | Crash: No Fire: No | Unknown |
| Mar 2024 | FUEL/PROPULSION SYSTEM | Customer description: truck won’t take fuel, pump clicks off. (From Ram Dealer) Diagnostic- the vapor canister from the rollover from old fuel tank design, requesting and recommending new designed tank. This apparently is a known issue with the tank design. | Crash: No Fire: No | Unknown |
| Mar 2024 | ENGINE | The contact owns a 2020 Ram 1500. The contact stated while starting the vehicle, the vehicle made an abnormal clunking sound. There was no warning light illuminated. The vehicle was taken to the dealer, but the cause of the failure could not be determined. The contact stated that the failure recurred increasingly. The vehicle was taken to an independent mechanic, where it was diagnosed that the intake manifold was fractured. The vehicle not repaired. The contact related the failure to an unknown Chrysler Campaign Number. The manufacturer was notified of the failure, but no assistance was provided. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown. The VIN was not available. | Crash: No Fire: No | Unknown |