Complaint volume
595 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Ram 1500 Complaints
595 consumer-submitted complaints on record for the 2020 Ram 1500, grouped by component category.
595 Total complaints
23 Crash reports
6 Fire reports
11 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are unknown or other, engine, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 23 crash reports, 6 fire reports, 11 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 177 complaints, with an average reported failure mileage of 33,045 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to unknown or other, engine, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Ram 1500?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Ram 1500
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Ram 1500 complaints?
23 Crash
6 Fire
11 Injury
1 Fatality
33 Towed
9 Medical attention
What are the most common 2020 Ram 1500 complaint categories?
UNKNOWN OR OTHER 67
ENGINE 55
ELECTRICAL SYSTEM 51
VISIBILITY/WIPER 35
STEERING 32
FUEL/PROPULSION SYSTEM 30
STRUCTURE 30
ELECTRICAL SYSTEM,ENGINE 24
POWER TRAIN 24
FUEL SYSTEM, GASOLINE,ENGINE 19
595 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2024 | ELECTRICAL SYSTEM,ENGINE | While stopping at a stoplight truck turned off shifted to park and applied parking brake. This has happened on two separate occasions. The second time was while in a drive-through. It was also tried to shift into park when taking corners at low speed where I had almost come to a stop before proceeding. | Crash: No Fire: No | Unknown |
| Jul 2024 | ELECTRICAL SYSTEM,ENGINE | The contact owns a 2020 Ram 1500. The contact stated while driving 40 MPH, the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the residence. The contact called the local dealer, who informed the contact that a diagnostic test was needed. The vehicle was not diagnosed or repaired. The contact stated that an independent mechanic arrived at the residence, and the contact was informed that the failure was due to the rod bearing. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 100,000. | Crash: No Fire: No Towed | 100,000 |
| Jul 2024 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | ABS & service electronic brake system constantly going off. Known issues with faulty ABS module on braking system which at times can malfunction while braking or driving. | Crash: No Fire: No | Unknown |
| Jul 2024 | ELECTRICAL SYSTEM | The contact owns a 2020 Ram 1500. The contact stated while driving 25 MPH, the message "Side Mirror Sensors Unavailable - Service Required" was displayed. The infotainment system screen display turned black; the defroster engaged to high temperature while the A/C system became inoperable. Additionally, the contact stated that the windows failed to roll down while engaging the power window switches, and the front driver's side seat was unmovable. The contact stated that the failure recurred intermittently and lasted approximately 5 minutes. The contact stated that she suffered from chronic obstructive pulmonary disease (COPD) and the failure was a significant safety risk. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 51,000. | Crash: No Fire: No | 51,000 |
| Jul 2024 | ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES | The contact owns a 2020 Ram 1500. The contact stated the tailgate failed to open with the key fob. The vehicle had not been taken to the dealer. The vehicle had not been diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 55,000. | Crash: No Fire: No | 55,000 |
| Jul 2024 | STRUCTURE | On July 5th 2024, I attempted to open /pull down the Tailgate. Was not able to pull the Tailgate down. I purchased the Vehicle on January 10, 2024. This is the first occurrence of the Tailgate being inoperable. No interior Lights, flashing signal to indicate Tailgate inoperable. I looked Online and entered my Truck Information. Several sites have Posted, Noted, Documented Reports of Faulty Tailgate pertaining 2019 - 2022 Dodge Ram's Tailgates that have been listed for recall | Crash: No Fire: No | Unknown |
| Jul 2024 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | Upon purchase brand new in 2020 with in a week a cylinder had to be replaced. Since then this truck has been in the shop for almost a year in total over the past 2.5 years. The recalled high pressure fuel pump went out at around 60k miles, this incident almost resulted in a major accident in the middle of the night as the power loss to the engine and brakes left me free rolling down the road into a stop light 4 way. When sent for repairs they had to replace the pump 6-7 times before they could give it back to me as well as the entire fuel system. The check engine light came on as I drive off and they had to replace the pump and other parts for the 8th time and kept it for another month. A couple months later the alternator went out and battery shorted on the freeway. And after that repair a few months later the alternator flooded with oil on the freeway in the middle of nowhere and the trucks dash lit up with electrical failure and check engine lights. This time the truck was repaired in 3 weeks and after 100 miles the engine blew completely on the freeway, I never made it home with the truck. They’ve had the truck at the dealership for 2 months the now and are quoting for a complete engine replacement at 72k miles on the eco diesel engine. This truck is a faulty piece of machinery and should not have ever been on the road. They can’t run the teuck for any testing as the engine will run away at max rpm when started. | Crash: No Fire: No | Unknown |
| Jun 2024 | SUSPENSION | The bags or compressor failed. Dealer could not diagnose which is a common problem. They just change parts and charge you until it’s corrected. Safety factor is off the charts because it makes it undrivable if it loses pressure with no warning. No lights or warning and front will slowly lose pressure until it bottoms out | Crash: No Fire: No | Unknown |
| Jun 2024 | STEERING | Update to Complaint 11594199 filed on June 13, 2024 While driving the vehicle to the Ram dealership the power steering went out again and stayed out until I arrived at the dealership. I received a call today from the service department advising that the entire power steering rack has to be replaced. There is a fault in the control unit. Estimated repair cost $3,500.00. | Crash: No Fire: No | Unknown |
| Jun 2024 | UNKNOWN OR OTHER,VISIBILITY/WIPER | I was driving back from Montana and my passenger side sun visor disconnected and was hanging from the wire causing a visibility issue when driving. Approximately 1 year ago the same thing happened to my driver side sun visor. This also caused problems with visibility while driving because it wouldn't remain in the locked position. It would hang by the wires. Both times I had the visor replaced at the Dodge dealership in Prescott Az. I was told my the service advisor that it has been a problem and they have had to replace quite a few. I asked if they have fixed the problem and he stated that it hasn't and its still the original parts. This is going to lead to a serious car accident or death if this problem isn't resolved by Dodge. | Crash: No Fire: No | Unknown |
| Jun 2024 | STEERING | The electronic power steering has stopped working three times in the last couple of weeks. It stops working and will stay out for 15 to 30 seconds or until the truck is shut off and restarted. The vehicle was taken to a local RAM dealer, and they advised that could not find any failure codes in the history. When the power steering cuts out the dashboard displays a warning to service the power steering. The vehicle is extremely had to steer when the power steering cuts out. When I picked up the vehicle at the dealer, they completed an oil change and recall on the tailgate but there was no mention of the main reason I took the vehicle in for service which was the loss of power steering. The service writer stated he did not list that since they did not charge me for the power steering diagnosis. If he listed, it there would be an additional charge on my bill. The loss of power steering is a safety hazard since it makes the vehicle very hard to steer and makes any turns or sudden changes in direction to avoid potential hazards impossible. | Crash: No Fire: No | Unknown |
| Jun 2024 | ELECTRICAL SYSTEM | I have the exact symptoms of the recall for the faulty turn signal stock. This recall should be expanded back to at least 2020. Tons of people online reporting same issue for previous year trucks. | Crash: No Fire: No | Unknown |
| Jun 2024 | ENGINE | Component Failure: Around 45,000 miles, my vehicle equipped with the 5.7L HEMI E-torque V8 had both exhaust manifolds cracked with large exhaust leaks pre-catalytic convertor Safety Risk: My vehicle equipped with the 5.7L HEMI E-torque V8 was idling in a parking lot for around 1 hour while I waited inside the vehicle. Cold ambient temperature with windows up and heater on. I noted having a slight headache and started smelling what seemed to be pre-catalytic convertor exhaust fumes (rich fuel smell). I stepped out of the vehicle and smelled the exhaust at the rear of the vehicle, which did not match. I attributed the smell to a nearby vehicle. One week later, the same event occurred with no other vehicles parked around me. The exhaust leak was large enough to pull exhaust fumes into the cabin through the HVAC system. High risk of carbon monoxide poisoning if the vehicle was to sit long enough, risking both myself and my child's safety while we sat in the vehicle. Problem Reproduced: Yes, brought the vehicle CJDR dealer who diagnosed the vehicle with "both exhaust manifolds cracked" and replaced both exhaust manifolds under warranty. Has component been inspected: Unknown. Parts were removed from vehicle as covered under warranty at dealer and replaced with new parts. Any Warnings: No warning lights on dashboard or DTCs for catalytic convertor performance, lean/rich banks, or other exhaust/emissions related. Exhaust seemed slightly louder on cold start. Smelling of unburnt/pre-cat exhaust fumes that prompted dealer visit. | Crash: No Fire: No | Unknown |
| May 2024 | STEERING | The contact owns a 2020 Ram 1500. The contact stated while driving 45 MPH around a curve, the vehicle failed to turn properly. The contact stated that the steering wheel was difficult to turn. The contact was able to veer the vehicle to the shoulder. There were no warning lights illuminated. The local dealer was contacted and informed the contact that the vehicle was not covered under the recall. The vehicle was not diagnosed or repaired. The manufacturer was contacted but provided no assistance. The failure mileage was approximately 66,000. | Crash: No Fire: No | 66,000 |
| May 2024 | POWER TRAIN | The contact's husband owns a 2020 Ram 1500. The contact stated that the vehicle failed to respond when shifted into reverse(R). Additionally, the rearview camera was inoperable. There was no warning light illuminated. The vehicle was taken to the dealer, where it was determined that the transmission needed to be replaced under NHTSA Campaign Number: 23V301000 (Power Train); however, the part to do the recall repair was not yet available. The vehicle was not repaired and remained at the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 20,000. | Crash: No Fire: No | 20,000 |
| May 2024 | FUEL/PROPULSION SYSTEM | Pumping gas and it stops will not let me fill the tank after 2 or 4 the time taking the pump out it will spit gas at you has happened many times | Crash: No Fire: No | Unknown |
| May 2024 | ELECTRICAL SYSTEM | Camera system unavailable error on a blue back over camera screen. Started at about 40000 miles. Intermittent at first but now is consistently inoperable. | Crash: No Fire: No | Unknown |
| Apr 2024 | VISIBILITY/WIPER | Driver's side sun visor repeatedly comes loose from ceiling attachment causing the visor to drop into driver's sight line completely blocking forward view. It happens suddenly, often as I'm approaching a stop light, and is a massive safety concern. I have had several near misses where I've almost rear-ended cars in front of me. I reported the issue to the dealer at my last service and, while I was told this was a "common issue" with Dodge Rams, the dealer/Dodge would not cover the cost and it would be $500+ to repair with parts and labor. If this is as prevalent as the dealer indicated, this should be a safety recall. | Crash: No Fire: No | Unknown |
| Apr 2024 | ELECTRICAL SYSTEM,ENGINE | Since I purchased the vehicle it's been in the dealership for repairs unacceptable | Crash: No Fire: No | Unknown |
| Apr 2024 | POWER TRAIN,AIR BAGS,ENGINE | The contact owns a 2020 Ram 1500. The contact stated while driving 40-45 MPH and depressing the accelerator pedal, the vehicle failed to respond, jerked and stalled. The contact was able to pull to the side of the road. The contact stated that the vehicle was able to restart, but sputtered. The contact stated that he turned off and restarted the vehicle, and continued driving; however, the vehicle failed to exceed 40 MPH. The vehicle was taken to the dealer, where it was determined that the turbocharger had failed. The dealer informed the contact that the vehicle was repaired; however, the failure recurred while driving. The vehicle was taken back to the dealer, where the turbocharger and the harness were replaced. Additionally, the contact stated while driving and depressing the accelerator pedal, the vehicle hesitated to respond. The check engine warning light and other unknown warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that the Occupant Classification System (OCS) sensor and the electronic throttle body had failed. An unknown repair was performed; however, the failure persisted. The vehicle was taken back to the dealer, where the OCS sensor and the electronic throttle body were replaced. Additionally, there was water leaking inside the vehicle through the third brake light, and the dealer repaired the third brake light. The contact stated that the check engine warning light later illuminated. The vehicle was taken back to the dealer, where it was determined that the Ram air dam system had failed. The dealer cleared the codes; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened; however, no further assistance was provided. The failure mileage was approximately 34,115. | Crash: No Fire: No | Unknown |
| Apr 2024 | STEERING,ELECTRICAL SYSTEM,STRUCTURE | Steering Rack and Pinion - Began malfunctioning (noise, and vibration when turning) at less than 10,000 miles. I visited Ram Dealer several times between 10,000 - 34,000 miles and they stated they could not replicate the issue. I drove the vehicle with their technical and they agreed there was an issue. Finally they replaced the Steering System when it had about 34,000 miles. This is a potential safety issue. Drive Selector Switch - I have had 3 selector switches (move from Park to Drive, reverse, etc.) malfunction and require replace (started in side of standard warranty), they appear to be replacing faulty part with same part. Most recent repair in April 2024 only lasted about 150 miles before the device went bad again. This is a potential safety issue. Radio - My 12" radio has been replaced 3 times. At times it impacts the controls of the vehicle features, heating, air-conditioning, etc. Starting at less than 10,000 miles inside normal warranty. Water Leak - I have a rear cabin water leak...mold and mildew in car (39,000 miles). The dealer did an initial inspection and said it had a know issue...back window and/or brake light leaks and requires further evaluation. This is a health issue - due to mold and mildew. | Crash: No Fire: No | Unknown |
| Apr 2024 | FUEL SYSTEM, GASOLINE,ENGINE | The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was hesitating while accelerating. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 20,000. Parts distribution disconnect. | Crash: No Fire: No | 20,000 |
| Apr 2024 | STRUCTURE | The tailgate opens at all speeds and different times WHILE driving without warning or notification !!! Just this week alone it did it 7 times!!!! | Crash: No Fire: No | Unknown |
| Apr 2024 | STEERING | The contact owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed, the service power steering soon warning light illuminated and the steering wheel jerked in the opposite direction. The contact almost struck a moose due to the failure of the power steering. The vehicle was driven to the residence. The following day when the vehicle was started, the power steering warning light illuminated again. The vehicle was taken to the independent mechanic and diagnosed with a failed power steering rack. The contact stated that the power steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,000. The VIN was not available. I was involved in an accident The contact stated due to power steering going out he hit a moose and damaged the front end of the vehicle and now the vehicle has $6500.00+ worth of damages done to the front end of the vehicle. | Crash: Yes Fire: No | 49,000 |
| Apr 2024 | ENGINE,ELECTRICAL SYSTEM | The contact owned a 2020 Ram 1500. The contact stated while driving at approximately 45 MPH, the windshield wiper was operating erratically, the lights began flashing, the emergency lights would not work, and the lock was inoperable. The contact observed smoke coming from the vents and underneath the dashboard. The vehicle was maneuvered to the side of the road where the contact observed sparks and flames coming from the dashboard that were approximately 5 feet in height. The Fire Department extinguished the fire. The vehicle was destroyed as a result of the fire. A fire report was filed. The contact was not sure if a Police report was filed. The vehicle was towed to a storage lot. The insurance company was pending a tow. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was unknown. The contact stated the fire started in the dash area and believes it to be an apparent faulty electrical system. | Crash: No Fire: Yes Towed | Unknown |