Complaint volume
595 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Ram 1500 Complaints
595 consumer-submitted complaints on record for the 2020 Ram 1500, grouped by component category.
595 Total complaints
23 Crash reports
6 Fire reports
11 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are unknown or other, engine, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 23 crash reports, 6 fire reports, 11 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 177 complaints, with an average reported failure mileage of 33,045 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to unknown or other, engine, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Ram 1500?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Ram 1500
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Ram 1500 complaints?
23 Crash
6 Fire
11 Injury
1 Fatality
33 Towed
9 Medical attention
What are the most common 2020 Ram 1500 complaint categories?
UNKNOWN OR OTHER 67
ENGINE 55
ELECTRICAL SYSTEM 51
VISIBILITY/WIPER 35
STEERING 32
FUEL/PROPULSION SYSTEM 30
STRUCTURE 30
ELECTRICAL SYSTEM,ENGINE 24
POWER TRAIN 24
FUEL SYSTEM, GASOLINE,ENGINE 19
595 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2024 | STEERING | Driving down highway and steering became inoperable or very hard to turn for approximately 2-5 seconds and this occurred about 5 times in the distance of 5 miles | Crash: No Fire: No | Unknown |
| Sep 2024 | STEERING | Just driving on the highway doing about 45 miles per hour and the message "power steering unavailable - service required" came on several times for about 2-5 seconds at least 3 times during the short drive. The power steering was definitely inoperative during the times the message was displayed. | Crash: No Fire: No | Unknown |
| Sep 2024 | STEERING | Just picked up vehicle Thursday, 26 Sept 2024 about Noon from Dealership after replacement of Rack and Pinion Gear, driving on straight road and "power steering Unavailable - Service required" information came on briefly for about 2 to 5 secs every 5-10 minutes during drive home. | Crash: No Fire: No | Unknown |
| Sep 2024 | STEERING,SERVICE BRAKES | Electronic stabilitac light is on and 4 wheel drive light is on as well. matches the recalls for 2019 and 2021-2024 | Crash: No Fire: No | Unknown |
| Sep 2024 | STEERING | While driving to restaurant, Power Steering Unavailable - Service required" message came on 3 or 4 times for about 2-5 seconds during trip. | Crash: No Fire: No | Unknown |
| Sep 2024 | VISIBILITY/WIPER | The Windsor shade flaps have both failed the drivers side pushed back into the slot has fallen out of the slot and has obscured driving needing to pull off of road way push back into slot this has also stopped the garage door opener to function | Crash: No Fire: No | Unknown |
| Sep 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2020 Ram 1500. The contact stated while driving at unknown speeds, there was an abnormally loud exhaust sound. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the exhaust manifold was cracked. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 51,000. | Crash: No Fire: No | 51,000 |
| Sep 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2020 Ram 1500. The contact stated that while driving at 45-50 MPH, the check engine warning light illuminated. There was an abnormally loud sound coming from the exhaust. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 48,000. | Crash: No Fire: No | 48,000 |
| Sep 2024 | STEERING | Power steering failure. Dangerous to manage on the road | Crash: No Fire: No | Unknown |
| Sep 2024 | AIR BAGS | Vehicle was involved in a front end collision and was determined to be a total loss . None of the air bags deployed | Crash: Yes Fire: No Towed | Unknown |
| Sep 2024 | STEERING | Driving on local road in Abilene Tx and got the message “Power Steering Unavailable Service Required” and the electric steering was inop for about 3-5 seconds. The message came on several times during their minute drive. | Crash: No Fire: No | Unknown |
| Sep 2024 | STEERING | Just got on the local road and “power steering unavailable service required” message displayed twice for about 5 - 10 secs with the corresponding difficulty in turning steering wheel. Snapped a photo of message | Crash: No Fire: No | Unknown |
| Sep 2024 | STEERING | On [XXX] while exiting [XXX] at [XXX] and [XXX] , The steering wheel on my 2020 RAM 1500 completely locked up. There were no prior warnings—no dashboard lights, unusual sounds, or other indications of a problem. It wasn’t until I had significantly slowed down that I was able to apply enough force to get the vehicle into a nearby shopping center. The dashboard warning light did not appear until my vehicle was almost stopped. The dashboard error messaged indicated there was a "Power Steering Failure." Following this incident, I took the vehicle to the nearest CDJR dealership. The vehicle intake was handled by the Service Advisor advised that it may be the steering rack. The following week, we were advised that the vehicle was ready for pick-up and the service technician diagnosed the issue as an internal fault in the instrument panel switch bank. The switch bank was replaced per service protocols, diagnostic codes were cleared, and the system was thoroughly tested. The technician confirmed that the problem had been resolved. However, on [XXX], after retrieving the vehicle from the dealership, I experienced another alarming failure. While traveling at approximately 65-70 MPH, my steering wheel suddenly locked AGAIN. At that moment, I was surrounded by traffic, including an 18-wheeler next to me. The situation was life-threatening, and I feared for my safety. My thoughts were immediately consumed with concern for my daughter and husband as I fought to maintain control of the vehicle. Fortunately, I was able to bring the vehicle to a stop, but the experience was nothing short of terrifying. A week has passed, and I am still deeply shaken by the event and appears it may be the rack after all. Other owners have reported similar failures with the RAM 1500's power steering system and is not an isolated case. It poses a grave risk, and is not an isolated case. It poses a grave risk, not only to the driver but to all motorists on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Sep 2024 | STEERING | Just pulled out of the garage, put it into drive, and some red words were displayed for about 5 to 15 seconds stating something to the effect that “your steering is inoperative, take to dealer or something like that, | Crash: No Fire: No | Unknown |
| Sep 2024 | UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | Vehicle randomly says "shift to park" after making soft turns like going in a uturn under a bypass . Once the speed drops under 5mph, the truck then puts vehicle in park, and turns off. Dealership could not find the problem. Mechanics are unsure. Ongoing for 3 years. Very unsafe. | Crash: No Fire: No | Unknown |
| Sep 2024 | STEERING | Vehicle steering locked while driving at highway speed, dealer tested system and replaced a can bus switch. Upon driving home from dealership (after fixing) the steering once again failed. Luckily no one was injured. We did get a warning steering failed only after the steering locked and was immobile. This is the most critical part of a vehicle and should not fail in under 50,000 miles and fail to the point of uncontrollable. This is a horrible design, someone is going to get killed if this does not get addressed and Stellantis recalls these faulty components. | Crash: No Fire: No | Unknown |
| Sep 2024 | AIR BAGS,UNKNOWN OR OTHER | Dashboard leather shrinking and bubbling up that may affect air bag performance | Crash: No Fire: No | Unknown |
| Sep 2024 | STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER | While driving from Abilene, tx to Houston, tx on [XXX] my vehicle displayed intermittently several warning message. The first message said idle-stop was unavailable and lasted for about 30 minutes. The second message was displayed in red and stated the electric steering was inoperative and lasted for about 10-30 seconds and it was definitely harder to turn the steering wheel. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Sep 2024 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING | UNKNOWN GOT IN THE TRUCK, started it and it idled for about one minute, then every single light or electronic started flashing, with the pace of the hazard lights, which the hazard lights stayed on, no matter how many times I pushed the hazard buttons, and the horn was blowing lightly also, about 2 minutes of this , I turned the truck off, came out the next day and it was completely dead, no electricity at all! Charged battery( which is new by the way) and it fired right up! But now it’s extremely sluggish, missing and jerking, the electronics in these are garbage! Looks great but who wants something that is advertised Wi-Fi available!! Ha not on the 2020 models!!! I’ve got the big screen! Call att, they say there’s an issue with ram, so I’m not happy! And this the only vehicle I have to transport my family | Crash: No Fire: No | Unknown |
| Aug 2024 | FUEL SYSTEM, GASOLINE,ENGINE | The contact owns a 2020 Ram 1500 The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System Gasoline, Engine) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Aug 2024 | UNKNOWN OR OTHER | The sun visor retention plastic broke. Now the sun visor falls down obstructing vision and view of oncoming traffic while driving. This happens frequently. Trying to place the sun visor back while driving is difficult. Trying to hold the visor out of your field of vision while safely controlling the vehicle to a stop is difficult. The falling down of the visor is a serious safety hazard to anyone near a vehicle with this malfunction. | Crash: No Fire: No | Unknown |
| Aug 2024 | ELECTRICAL SYSTEM | The vehicles, multimedia hub fails in hot weather, not allowing connections from the phone for Maps and CarPlay/androidauto. I have had the media hub replaced two times under warranty and the issue never resolves. Public forums show similar complaints from other drivers of the same make and model. | Crash: No Fire: No | Unknown |
| Aug 2024 | POWER TRAIN | Has just over 80,000 miles and the Ram dealer is telling me it need a new transmission. Code P0733000 3rd gear ratio issue. Will be driving it will hard shift into 3rd gear and then get stuck in 3rd until I stop and turn the truck on and off. When I do that it works fine. Check engine light comes on for a couple starts then goes off. | Crash: No Fire: No | Unknown |
| Aug 2024 | ENGINE | The contact owns a 2020 Ram 1500. The contact stated while driving at various speeds, the vehicle suddenly stalled. The contact stated that the failure had gotten worse, and the vehicle was almost rear-ended on the highway. The vehicle was taken to a local dealer however, the failure could not be duplicated. The contact related the failure to an unknown recall; however, the vehicle was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was approximately 97,000. | Crash: No Fire: No | 97,000 |
| Jul 2024 | ELECTRICAL SYSTEM | Power steering going out intermittently while driving | Crash: No Fire: No | Unknown |