Complaint volume
611 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Ram 1500 Complaints
611 consumer-submitted complaints on record for the 2020 Ram 1500, grouped by component category.
611 Total complaints
24 Crash reports
6 Fire reports
11 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are unknown or other, engine, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 24 crash reports, 6 fire reports, 11 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 177 complaints, with an average reported failure mileage of 33,045 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to unknown or other, engine, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Ram 1500?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Ram 1500
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Ram 1500 complaints?
24 Crash
6 Fire
11 Injury
1 Fatality
34 Towed
9 Medical attention
What are the most common 2020 Ram 1500 complaint categories?
UNKNOWN OR OTHER 68
ENGINE 56
ELECTRICAL SYSTEM 51
STEERING 38
VISIBILITY/WIPER 35
FUEL/PROPULSION SYSTEM 32
STRUCTURE 31
POWER TRAIN 25
ELECTRICAL SYSTEM,ENGINE 24
FUEL SYSTEM, GASOLINE,ENGINE 19
611 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Nov 2024 | UNKNOWN OR OTHER | My backup camera screen freezes and glitches two or three seconds at a time while I’m backing up and I can’t see what’s going on. | Crash: No Fire: No | Unknown |
| Nov 2024 | SEAT BELTS | The plastic seatbelt bracket over the right shoulder for the middle seat in the second row of the truck constantly breaks. I have had it replaced multiple times and it breaks immediately. This causes the seatbelt to be loose and fall into the crack between the seats. The seatbelt would malfunction and cause significant harm in an accident: | Crash: No Fire: No | Unknown |
| Nov 2024 | SUSPENSION | The contact owns a 2020 Ram 1500. The contact stated while driving approximately 40 MPH, there was a dip in the road and the upper ball joint came out of the socket and the tire was pushed under the vehicle. The vehicle slid approximately 100 ft and came to a stop. The vehicle was towed to a dealer where it was diagnosed that the brake line, both control arms, and the trans axle needed to be replaced. The vehicle was not repaired. The vehicle was then towed to another dealer where it was diagnosed and determined that the brake line, lower control arm, and the trans axle needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 57,000. | Crash: No Fire: No Towed | 57,000 |
| Nov 2024 | FUEL/PROPULSION SYSTEM | My truck has less than 40k miles on it. I bought it with 18k miles. For the 3rd time I am unable to put fuel in the tank without it shutting off the pump or spilling all over. I have looked on the forums and found this is a common issue with this truck. It is very frustrating because the first time the dealership would not look at it for over a month and when I had to take it to another service center they refused to reimburse me. Now this is the third time. | Crash: No Fire: No | Unknown |
| Nov 2024 | ENGINE | The manifold bolts on the Ram 1500 pickups will break causing the manifolds to leak. This happens around 50-60k in mileage. | Crash: No Fire: No | Unknown |
| Nov 2024 | ENGINE,FUEL/PROPULSION SYSTEM | While driving at highway speed (~65-70 mph), the engine shut off unexpectedly (without any warning/bucking). There were no errors displayed on the dashboard. Center screen stated to place vehicle in park before starting. The multimedia console, AC, all other electronic systems in the cab were operating as normal. The truck did not start back up for some time (10-15 mins). The dealer states that there were no codes present in the vehicle's onboard diagnostic system (OBD) that indicate any issues or that the vehicle stalled. This has happened 3 times in less than a month. The truck has about 76,000 miles. It is a 2020 Ram 1500 with 5.7L V8 HEMI MDS VVT eTorque Engine. | Crash: No Fire: No | Unknown |
| Nov 2024 | UNKNOWN OR OTHER | When driving the visor becomes detached and obstructs view while driving. The passenger side also detaches which can also obstruct view. | Crash: No Fire: No | Unknown |
| Nov 2024 | AIR BAGS | The contact owned a 2020 Ram 1500. The contact stated that while driving 30 MPH when a medical emergency was experienced causing him to lose consciousness, as a result, the vehicle drifted off the roadway and crashed into a tree head-on where the vehicle came to a stop. During the impact, the front driver side, front passenger side, and passenger side curtain air bags were deployed however the driver side curtain air bag failed to deploy. The contact sustained upper and lower lip cuts that required stitches, 4 bottom teeth were fractured and extracted, 4 ribs on the right side, 1 rib on the left side, and contusion on the left lung that required medical attention. A police report was filed. The vehicle was towed and determined to be totaled. The dealer was not contacted, and the manufacturer was not made aware of the failure. The failure mileage was 37,300. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 37,300 |
| Oct 2024 | VISIBILITY | The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 20V622000 (Visibility); however, the dealer set the recall appointment for January 2025. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Oct 2024 | ENGINE | Both exhaust manifolds are cracked. There is a bulletin on some 5.7 Hemi but not mine. Both have to be replaced. The vehicle is at Central Florida Chrysler Dodge Jeep in Orlando. The engine was making a ticking noise. Not sure where it was coming from. | Crash: No Fire: No | Unknown |
| Oct 2024 | VISIBILITY/WIPER | The drivers side sun visor has failed multiple times. As I am driving it falls out of its housing on the vehicle ceiling and obstructs my vision. I took it to the dealer and they replaced the visor. However, it has failed again and almost caused an accident. I spoke with an individual that works for Ram and was told that this is a repair and complaint that they hear quite often. I believe without a manufacturer recall and replacement that this could cause a severe accident. | Crash: No Fire: No | Unknown |
| Oct 2024 | ENGINE | Manifold leaking which could affect the components around possibly causing the engine to completely shut down. Is the the dodge dealership now. Apparently there are no recalls at this time. We do have an extended warranty on the vehicle thank goodness. All maintenance is up to date on this vehicle. The vehicle is at the dealership now and parts will not be in until October 24. It is not driveable at this time. | Crash: No Fire: No | Unknown |
| Oct 2024 | ENGINE | Driver and passenger manifolds Have cracked now 3 times on the passenger side and 1 time in the drivers side. Inhale had the last passenger side replaced under warranty and now they will not honor the warranty on the replaced manifold. | Crash: No Fire: No | Unknown |
| Oct 2024 | STEERING | while driving from one town to another and back of approximately 160 miles roundtrip the electric steering became inoperable for approximately 3-8 seconds about every 5 miles. | Crash: No Fire: No | Unknown |
| Oct 2024 | UNKNOWN OR OTHER | It has been 2 years since this recall came out and still I get the run around at the dealer that a solution is not available. What I'm I supposed to do still not drive the vehicle or drive as little as possible. this is rediculous and I need this recall resolved emmidiately. | Crash: No Fire: No | Unknown |
| Oct 2024 | ELECTRICAL SYSTEM | Left turn signal does not self cancel at times. This is an intermittent problem. | Crash: No Fire: No | Unknown |
| Oct 2024 | STEERING | Driving down highway and steering became inoperable or very hard to turn for approximately 2-5 seconds and this occurred about 5 times in the distance of 5 miles | Crash: No Fire: No | Unknown |
| Sep 2024 | STEERING | Just driving on the highway doing about 45 miles per hour and the message "power steering unavailable - service required" came on several times for about 2-5 seconds at least 3 times during the short drive. The power steering was definitely inoperative during the times the message was displayed. | Crash: No Fire: No | Unknown |
| Sep 2024 | STEERING | Just picked up vehicle Thursday, 26 Sept 2024 about Noon from Dealership after replacement of Rack and Pinion Gear, driving on straight road and "power steering Unavailable - Service required" information came on briefly for about 2 to 5 secs every 5-10 minutes during drive home. | Crash: No Fire: No | Unknown |
| Sep 2024 | STEERING | While driving to restaurant, Power Steering Unavailable - Service required" message came on 3 or 4 times for about 2-5 seconds during trip. | Crash: No Fire: No | Unknown |
| Sep 2024 | STEERING,SERVICE BRAKES | Electronic stabilitac light is on and 4 wheel drive light is on as well. matches the recalls for 2019 and 2021-2024 | Crash: No Fire: No | Unknown |
| Sep 2024 | VISIBILITY/WIPER | The Windsor shade flaps have both failed the drivers side pushed back into the slot has fallen out of the slot and has obscured driving needing to pull off of road way push back into slot this has also stopped the garage door opener to function | Crash: No Fire: No | Unknown |
| Sep 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2020 Ram 1500. The contact stated that while driving at 45-50 MPH, the check engine warning light illuminated. There was an abnormally loud sound coming from the exhaust. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 48,000. | Crash: No Fire: No | 48,000 |
| Sep 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2020 Ram 1500. The contact stated while driving at unknown speeds, there was an abnormally loud exhaust sound. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the exhaust manifold was cracked. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 51,000. | Crash: No Fire: No | 51,000 |
| Sep 2024 | STEERING | Power steering failure. Dangerous to manage on the road | Crash: No Fire: No | Unknown |