Complaint volume
147 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Nissan Rogue Complaints
147 consumer-submitted complaints on record for the 2020 Nissan Rogue, grouped by component category.
147 Total complaints
9 Crash reports
6 Fire reports
4 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance, unknown or other, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 9 crash reports, 6 fire reports, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 52 complaints, with an average reported failure mileage of 23,379 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance, unknown or other, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Nissan Rogue?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Nissan Rogue
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Nissan Rogue complaints?
9 Crash
6 Fire
4 Injury
0 Fatality
4 Towed
4 Medical attention
What are the most common 2020 Nissan Rogue complaint categories?
FORWARD COLLISION AVOIDANCE 23
UNKNOWN OR OTHER 17
ELECTRICAL SYSTEM 14
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 11
SEATS 6
AIR BAGS 5
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 5
ENGINE 5
SERVICE BRAKES 5
SEAT BELTS 4
147 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2023 | SUSPENSION | The contact owns a 2020 Nissan Rogue. The contact stated while driving at various speeds, the contact heard an abnormal sound. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer to be diagnosed. The contact was informed that the front driver’s and passenger’s side strut bearing assembly needed to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to the local dealer and had the front driver’s and passenger’s side strut bearing assembly replaced a second time. The contact experienced the failure a third time. The manufacturer had been informed of the failure. The failure mileage was approximately 16,000. | Crash: No Fire: No | 16,000 |
| Jun 2023 | ELECTRICAL SYSTEM | The contact owns a 2020 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 23V093000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Apr 2023 | ELECTRICAL SYSTEM | The contact owns a 2020 Nissan Rouge. The contact stated while stopped at a red light, the vehicle lost motive power and stalled. The vehicle was taken to a dealer where it was diagnosed that an unknown part needed to be replaced. The vehicle was not repaired. The failure was reported to the manufacturer, who suggested the contact proceed with taking the vehicle to a dealer. The failure mileage was approximately 64,000. | Crash: No Fire: No | 64,000 |
| Mar 2023 | SEATS,SERVICE BRAKES | El asiento tiene un ruido muy raro. Pero no se quita con nada. Y además el carro se me frenó una vez llendo en carretera. | Crash: No Fire: No | Unknown |
| Mar 2023 | SEATS,FORWARD COLLISION AVOIDANCE | Yo he tenido dos frenados de emergencia sin haber nada en el frente. Pero no sabia que pasaba. Almenos no paso nada grave. Pero vi una noticia de Telemundo que el modelo que tengo de carro tiene problemas relacionados. Además mi asiento cuando acelero suena como si estuviera fracturado. Pero en la Nissan me dicen que está bien que no tiene nada malo. | Crash: No Fire: No | Unknown |
| Mar 2023 | ELECTRICAL SYSTEM | After getting gas, I went to start my car and it started malfunctioning like it was having an electrical shortage. The battery was jumped off and it started like normal. The battery, alternator, & starter were tested and everything checked out, except the battery wasnt charged. | Crash: No Fire: No | Unknown |
| Feb 2023 | FORWARD COLLISION AVOIDANCE | Crash detector light flashes on and off. | Crash: No Fire: No | Unknown |
| Feb 2023 | FORWARD COLLISION AVOIDANCE | The front censors activated during snow storm triggering the brakes to lock and steering wheel to lock. The car slid 50 yards across 3way stop sign intersection into a house front lawn. The same censors keep coming on all the time thinking that something is in front of car but nothing is there. I have recorded the censors lights on a few times. Nissan an Nissan dealer have told but no one seems to try to fix it. I'm filing a complain with NY State attorney general office. I can't take it anymore. | Crash: Yes Fire: No | Unknown |
| Feb 2023 | FORWARD COLLISION AVOIDANCE | In October of 2022, While I was driving my 2020 Rogue on a country road to a school event for my granddaughter, the car made a soft bell sound then it immediately slammed on the brakes for no reason that I can understand. I immediately pulled the car off the road. It showed a triangle with an exclamation point within it in the dash display. I shut the car off and when I restarted it the triangle was gone and it drove ok. I later read online that this could be an AEB issue. It was a clear day with no rain and no cars close in front and, luckily, behind me. It scared the hell out of my wife and I. I no longer feel safe in the car if it can do this for no reason! I brought the car into a Nissan Dealer to have it checked on 9/20/22. They did not find any problems with it. They also did not see any fault codes that something happened within the vehicle's memory. I find it unbelievable that the car did not record the fault. To me this means that Nissan has deliberately disabled this function for this fault. I have done a lot of research and apparently this is a well known issue with Nissan vehicles, not just the rogues. I have also read that there are 2 class action suits against Nissan for this. I brought the vehicle in again in Jan 2023 to get the car checked again for the False Activation of AEB, FEB, or FCW. This time I asked to have it checked per NTB18-041D and reprogrammed to the latest software and/or any required hardware to fix this well known issue. They said this NTB was not for my rogue and did not fix it. I have read that this is normal for this defect shown in the NTB. I am still afraid to drive this car and have only driven it about 400 miles since it was looked at. And now I only drive it with the AEB disabled as I was instructed by a tech in the service dept. I would really like to be able to use the AEB safety feature without fear of it falsely locking up the brakes while I'm driving. This Rogue only has 6835 miles on it. | Crash: No Fire: No | Unknown |
| Feb 2023 | AIR BAGS | The airbag indicator light went on a couple months ago and they fixed it but said that a rolling water bottle under the driver's seat caused the airbags to get unplugged. A few months later, the airbag light went on again and it was disconnected again. The dealership is stating there's no way to prevent the airbags from getting disconnected. | Crash: No Fire: No | Unknown |
| Jan 2023 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Driving during morning hours on 2 lane road approx. 30 mph and breaks fully engaged without warning or being physically applied. A warning light displayed on the dash but then went away after approx 15-30 seconds. No other vehicles were around and no road obstruction. No system updates or outstanding repairs exist for this vehicle. A Nissan service appointment is pending for investigation of sensors. | Crash: No Fire: No | Unknown |
| Oct 2022 | ELECTRICAL SYSTEM | USB port in console caught fire while vehicle was parked total loss | Crash: No Fire: Yes Injuries: 1 Medical attention | Unknown |
| Oct 2022 | FORWARD COLLISION AVOIDANCE | Was driving on a county highway in Mercer County, NJ that I’ve driven many times before around 40-45 MPH in perfect sunny weather, mid-morning, when suddenly the car slammed on the brakes on its own. It was a terrifying experience as it happened so fast and I had no control over the vehicle. The blessing is that no one was behind or next to me, but what’s unnerving is there was no one or no objects in front of me. It actually took me a few minutes to make sense of what happened. There was seemingly no logical reason the automatic emergency break system should have activated. I drove it slowly to the dealer and left it as it was a weekend. Next day they checked the car/sensors and could not find an issues and said the software was up to date. They opened a ticket with Nissan who advised to replaced and configure the sensor. I pray it doesn’t happen again but they can’t guarantee it won’t as they said they’ve had other complaints (which they report to Nissan). If someone had been behind me, I was driving faster, or bad weather was present it could have ended very badly. I’m terrified it could happen again that I plan to keep that feature turned off when driving on high speed or busy roads. The annoying part is you have to manually turn it off each time you start the car. I’ve only had it back for a day so not sure what will happen. While the dealer did all they could to help me and make sure my car was safe, I think these features/sensors need to be investigated, let’s not wait until someone dies or is seriously injured. | Crash: No Fire: No | Unknown |
| Aug 2022 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | While driving at 70mph on an empty highway, the car engages the AEB system and violently hits the brakes while no other vehicles or objects are present. Same thing happened on an empty city street a few weeks prior. | Crash: No Fire: No | Unknown |
| Aug 2022 | ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | Over the past 6 months was when the following electrical issues began. I was traveling around 25 mph when my Foward Collison Warning signaled and led to the Automatic Braking Emergency engaging. There was no other vehicle or object around. I was in the countryside. The weather was clear. If this were to happen under different circumstances on a busy highway it would have caused an accident, most likely fatalities. The other drivers would have had no warning because the vehicle does brake hard even stop abruptly depending on speed. The vehicle locked up and I didn't have control over my vehicle anymore. Also more then once the Forward Collison Light came on when it was raining and/or dense fog. The brakes did not engage and the alarm did not sound but the warning still showed on the dash. It eventually stopped showing on my dash as I drove, but I did pull over and wipe the sensor area. Another problem I'm encountering is the Parking Collison Warning. Sensors are detecting something and being activated when there is no object behind vehicle. I even got out of vehicle to make sure because I didn't see anything in my camera. When I made sure there was nothing obstructing my travel I preceeded and the sensor stopped beeping. I have checked the Nissan website and entered my VIN but unfortunately there were no recalls for these malfunctioning sensors. | Crash: No Fire: No | Unknown |
| Jun 2022 | SEAT BELTS | Our family owns 3 Nissan 2020 Rogue SV's. In all three the rear seat belts go between the seats and cannot be retrieved from above. I reported this to NHTSA previously and did not receive a reply since this is an extreme safety issue. We are not able to safely transport anyone in the backseat. | Crash: No Fire: No | Unknown |
| Apr 2022 | POWER TRAIN | The car is doing a noise in the rear axle when make tight turns in low speed | Crash: No Fire: No | Unknown |
| Mar 2022 | UNKNOWN OR OTHER | My wife has been feeling ill after being in our 2020 Nissan Rogue over the past year. We had noticed a very bad smell when it was first started about 7 months after owning it. It was purchased new with only 4 miles on it. The milage now is just under 14k We did some research and found out that we should look at the cabin air filter. When we removed it we found it to be covered with Black Mold. I replaced it and about 3 months later we were having the same issue. We had wrote to the Corporate office and CEO our letter and case was given to Madison an Executive Specialist our case number is Case #45577085 and her direct number is 615-725-7752 we were asked to meet with Paul Smith at Crown Nissan Greenville SC which we did. We also met with Ryan Baughman the Serice Director. They want to replace the entire system even though they did not see any obvious issues. That date has not been confirmed as the parts were not available at that time. The problem is that my wife is unable to be in her new car for any extended amount to time. I worry that Nissan is at one point going to tell us there in nothing more they can or will do. at age 68 we have never had any issue like this in all the vehicles that we have owned in Year Past. They suggested that once the new systems is installed that they would install a Carbon Filter. After a considerable amount to research we are not the only ones with this type of issue, but beyond that the bottom line is my wife feels ill after a short time inside this car which was bought for her. Any help would be greatly appreciated | Crash: No Fire: No | Unknown |
| Mar 2022 | UNKNOWN OR OTHER | While driving on a very busy highway, the hood of my 2020 Nissan Rogue opened without warning and smashed on my windshield. I stopped on the side of the road and thank God I was able to close it and was able to drive it home. | Crash: No Fire: No | Unknown |
| Feb 2022 | VEHICLE SPEED CONTROL | The contact owns a 2020 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the vehicle experienced unintended acceleration while the brake pedal was depressed. The vehicle was taken to the dealer; however, the vehicle was not yet diagnosed. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 14,000. | Crash: No Fire: No | 14,000 |
| Dec 2021 | ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | AEB light flashes on and off at random driving times. sent in for inspection no code generated but have videos of each one. Safety feature that is no longer a safety feature, but a hazard to self and others while driving. when ur car stops would be my #1 one indicator especially on the freeway and at random times= accident, the possible death of self and others! no, the dealer cant no regenerate the code. no other inspection except the local dealer. No other warnings. light just randomly appeared 2 days after the purchase of the car, a few months later, etc same pattern. was informed weather, then dirt. NOT sure how a person can avoid weather; fog, condensation, moisture. or bugs hitting ur windshield or review mirrors while driving. I would have to bubble wrap my car for that and those things not to possibly effect this sensor. | Crash: No Fire: No | Unknown |
| Nov 2021 | UNKNOWN OR OTHER,SERVICE BRAKES | Pulling into Parking space at the Mall...went to brake and husband's foot got caught under brake pedal between gas pedal and brake. not able to release his foot to get on brake pedal car would not stop , put car into park did not stop we hit the car in front. This is the second Accident because of this issue.... | Crash: Yes Fire: No | Unknown |
| Nov 2021 | ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Breaks slammed on without warning with nothing in front of vehicle. There where no vehicles within a mile ahead. There where 4 people in the vehicle and the seat belts did not lock up and passengers where slammed into the dash. The breaks have locked up twice now. | Crash: No Fire: No | Unknown |
| Nov 2021 | FORWARD COLLISION AVOIDANCE | I was stopped at a stop light, when it turned green I hit the gas and within a few seconds, an alarm came on and the car hit the brakes and stopped the car. There was no reason for this to happen. No one in front of me hit their brakes. If there was someone close behind me, I could've easily been rear ended. | Crash: No Fire: No | Unknown |
| Nov 2021 | FORWARD COLLISION AVOIDANCE | Purchased my care in September of 2020. Shortly, after having my car I noticed this orange light flash in dash. I was able to capture a picture. Then, I sent it to my car salesman. He stated that he did not know what it was. So, it has done this several times since then. I researched this light and found out that it is the braking system. Even when there is nothing in the presence of the car it will appear. This is a scary thing. Consumer stated car would stop with nothing in front of it or the speed had not accelerated over 20 miles. | Crash: No Fire: No | Unknown |