Complaint volume
147 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Nissan Rogue Complaints
147 consumer-submitted complaints on record for the 2020 Nissan Rogue, grouped by component category.
147 Total complaints
9 Crash reports
6 Fire reports
4 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance, unknown or other, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 9 crash reports, 6 fire reports, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 52 complaints, with an average reported failure mileage of 23,379 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance, unknown or other, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Nissan Rogue?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Nissan Rogue
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Nissan Rogue complaints?
9 Crash
6 Fire
4 Injury
0 Fatality
4 Towed
4 Medical attention
What are the most common 2020 Nissan Rogue complaint categories?
FORWARD COLLISION AVOIDANCE 23
UNKNOWN OR OTHER 17
ELECTRICAL SYSTEM 14
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 11
SEATS 6
AIR BAGS 5
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 5
ENGINE 5
SERVICE BRAKES 5
SEAT BELTS 4
147 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2024 | SEATS | Driver's seat is clicking and moving the driver back and forth in place while in operation. Also, The seat clicks upon stop and go acceleration, when weight is shifted and/or car breaks for a stop. Driver's seat is unsecure and has multiple movements as if the seat is trying to latch in place all while in driving operation. -2020 Nissan Rogue - | Crash: No Fire: No | Unknown |
| May 2024 | EXTERIOR LIGHTING,FORWARD COLLISION AVOIDANCE | The contact owns a 2020 Nissan Rogue. The contact stated that while driving at various speeds, the vehicle had experienced "Phantom Braking" causing the braking system to erroneously activate and the vehicle to abruptly stop. During the failure the Forward Collision Avoidance system malfunction message was displayed. Additionally, while driving at night, the high beam headlights failed to automatically activate as designed. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 133,321. | Crash: No Fire: No | 133,321 |
| Apr 2024 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | I was driving at around 20 mph when the AEB warning light came on, a MALFUNCTION light came on, and the vehicle brakes locked up. I put the vehicle into neutral and shut it off. I then started it back up. The MALFUNCTION light was still on, the AEB warning light was still on. I was able to put it in drive and move it. I'm terrified if this happens again especially if I am on the highway when it happens. I took the vehicle to the dealer and they said they don't know why it happened and can't explain the warning lights. | Crash: No Fire: No | Unknown |
| Apr 2024 | AIR BAGS | The contact owns a 2020 Nissan Rogue. The contact stated that while driving at 55 MPH, a 2006 Harley Davidson Dyna Glide Custom motorcycle crossed the center line and crashed head-on into her vehicle. There were no warning lights illuminated. The driver-side skirt air bag was deployed. The driver sustained concussions, burns, shoulder, a back pain, and bruises. The front passenger was her son who sustained bruises from his shoulder to his buttocks and has PTSD and anxiety. The rear passenger, her daughter, sustained bruises to her body and has anxiety and PTSD. All three occupants were provided medical attention. The vehicle was towed to a tow lot. A police report was filed. There was no reported fire. The unknown local dealer was contacted. The vehicle was not diagnosed or repaired The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 40,000. The VIN was not available. | Crash: No Fire: No Injuries: 3 Towed Medical attention | 40,000 |
| Apr 2024 | UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Hello: We bought the vehicle in 2021. After a few months, we noticed that the vehicle braked itself: meaning it auto-braked while driving at 25mph on the road. We took the vehicle to the dealer for repair. They said, "the vehicle was absolutely fine and perhaps something in the way of the vehicle triggered braking". I, the driver replied, I didn't have any vehicles either in front of or behind me. And besides, I understand the "safety features" and functionalities. Yet, they gave me the vehicle without repair. After a few months, same thing happened: the vehicle auto-braked or braked itself without me the driver putting my foot on the brakes. This time I also called the company's consumer affairs who said they'd help. The consumer affairs worked with the dealer. The dealer now said, "yes the vehicle indeed had auto-braking issues and it could be fixed, and that they'll fix it". So, I, now assured that the vehicle was a 100% fine when it came to auto-braking had been driving the vehicle until today April 16th, 2024, when while driving out on the city in 25mph the vehicle auto-braked again! I emailed the dealer and also called the company's consumer affairs (at their headquarters) to keep them in the loop today, and expect to hear back from them. In this instance, (3rd in 2-3 years), I'm not sure whether the dealer will brush aside the problem as "nothing" as in the first instance, or purport to "fix the issue" without actually fixing it, as in the second instance. At any rate, it came down to a "matter of principle": meaning since I'm not sure if the vehicle's intrinsic defect will be "resolved completely ever", I have to report it to "governing authorities". I hope you will take it from here and do the needful. Thank you in advance for your support. | Crash: No Fire: No | Unknown |
| Apr 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2020 Nissan Rogue. The contact stated while operating the vehicle, there was an abnormal fuel odor inside the cabin of the vehicle. The contact stated that the vehicle failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local service center which diagnosed that the mass air flow sensor was faulty and needed to be replaced. The mass air flow sensor was replaced, and the acceleration failure was corrected; however, the fuel odor remained inside the cabin of the vehicle. The local dealer and manufacturer were not notified of the failure. The failure mileage was 124,000. | Crash: No Fire: No | 124,000 |
| Mar 2024 | UNKNOWN OR OTHER | The rear windshield of my car blew out overnight. Police came and determined there was no vandalism, it blew out. My car had been parked for at least 12 hours, with no shifts in temperature. Upon doing a google search and speaking to people on message boards, it seems this is quite a common issue on this car, with the damage presenting in the exact same way. Two holes on either side of the windshield with everything else shattered. Thankfully I wasn't driving at the time, but I did speak to one person who was. I attempted to speak with Nissan but they told me it was not under warranty and basically not their problem. No warning indicators or anything else that would have warned of issue. | Crash: No Fire: No | Unknown |
| Mar 2024 | SEATS | Driver’s seat failed at the weld. It was squeaking and sliding back and forth a fraction of an inch at starts and stops. It was quite distracting for the driver and passengers thereby creating unsafe conditions. There were no warning lamps. This seat was confirmed by the dealer service center to have failed. | Crash: No Fire: No | Unknown |
| Mar 2024 | FORWARD COLLISION AVOIDANCE | When driving the forward collision warning will flash and beep and immediately brake and causes the car to come to a complete stop, when there is nothing in front of the car. It could cause an accident. I believe the forward collision warning sensor has failed. This has happened several times and it’s not safe for me or others around. I’ve started turning off the forward collision to avoid being in a accident. | Crash: No Fire: No | Unknown |
| Mar 2024 | ELECTRICAL SYSTEM | The microphone has stopped working. This makes hands free phone operation impossible. Mileage 43111. The sudden loss of this function lead to confusion and distraction while operating the vehicle. The dealer has not yet seen the issue as the are no trustworthy dealers in existence that I'm aware of. The problem seems common enough given a recall of the 2018 model for the same problem. | Crash: No Fire: No | Unknown |
| Mar 2024 | UNKNOWN OR OTHER | There has been a keyfob recall for this vehicle for at least a year with no final remedy in sight. The company's website shows the recall with a "final remedy" and the company also stated this to me over the phone, but the NHTSB site says it is not final. Can you push the company to finalize the recall remedy? | Crash: No Fire: No | Unknown |
| Jan 2024 | EXTERIOR LIGHTING,AIR BAGS,VISIBILITY/WIPER | Defecto de fábrica | Crash: No Fire: No | Unknown |
| Jan 2024 | AIR BAGS,UNKNOWN OR OTHER,SERVICE BRAKES | I purchase the vehicle at 58,000 or so miles, used at a dealership. The next day I returned the vehicle because while driving out of town, the vehicle said: Warning, Warning -- This vehicle is not safe to drive. Some components may not operator correctly. Do Not Drive this vehicle. This happens when you're on the highway above 50 miles per hour. There was a smoke smell also inside the car and outside. Dealership said it was the breaks and kept the car 45 minutes to repair the breaks. They said this vehicle was never in an accident and past MD Inspection but the last page said, vehicle failed. They never explained why it failed inspection the first time. The dealership cannot fix it and ignores me mostly. they said its a sensor issue, a settings feature issue and to bring in the vehicle to reset the settings. the dealership said in so many unspoken words, its your problem. Ive had the vehicle about 2 weeks now. | Crash: No Fire: No | Unknown |
| Dec 2023 | ELECTRICAL SYSTEM | 2020 Nissan Roogue S. The doors lock randomly when in vehicle or away from vehicle without using the key fob. | Crash: No Fire: No | Unknown |
| Dec 2023 | EXTERIOR LIGHTING,AIR BAGS,VISIBILITY/WIPER | Días atrás se prendió la luz de airbag en el tablero y se siente mucho aire caliente al conducir los dealers me cobran mucho para un diagnóstico que puedo hacer? | Crash: No Fire: No | Unknown |
| Nov 2023 | VISIBILITY/WIPER | Faulty heath unit it does not blow hot air inclement cold weather with humidity makes fog the windshield because you can not defrost your glass with warm air A lot of people on dangerous situation for their reason a lot of complains about this faulty issue in Nissan Rogues | Crash: No Fire: No | Unknown |
| Nov 2023 | UNKNOWN OR OTHER | The power assisted rear hatch on my Nissan Rogue on occasion will open to the fullest height then suddenly close again with out any warning. When the hatch comes down, there is no electrical power to re-operate this hatch and is very heavy, dead weight and traps you under the hatch, or smack me in the head depending on my body location at time of closing.. It is hard for me as an adult to re-open the powerless hatch, but it is very troublesome to think about what would happen to a small child if trapped under the hatch. I bought this car used and returned to the dealer on 06/26/23 to report this problem and to have it repaired. Needlessly, the problem still exist. This problem as happened over twenty times and there is no set pattern as to when it will happen. The dealer I purchased this car from is Tri-Cities Nissan 2526 Bristol Hwy Johnson City, TN 37601 (423-952-1953) I am reporting this problem because it is a major safety concern for a small child or weakened senior citizen. | Crash: No Fire: No | Unknown |
| Oct 2023 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | The trunk will open and as you are putting stuff in the trunk it will automatically start shutting and does not stop even though you are under it. Very dangerous. You have to quickly get out of the way. I don't know exactly when it started but it's been awhile. | Crash: No Fire: No | Unknown |
| Oct 2023 | FORWARD COLLISION AVOIDANCE | Cars automatic emergency braking activated for no apparent reason | Crash: No Fire: No | Unknown |
| Sep 2023 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | The sunroof is and side of the front window leak and caused the electrical system to fault. It happened in my 2017 rogue and again in my 2020. I have had it fixed twice and it still does it. They say it’s from dirt but as soon as they ran diagnostics and cleaned it out it leaks again. I have photos and documentation of both visits to the dealership and pics of the leaking. | Crash: No Fire: No | Unknown |
| Aug 2023 | BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE | I was pulling into a parking space with my foot on the brake going about 2 mph. About 4 feet from a pole the engine raced and the car slammed into the pole. The airbags did not deploy. I was the only person in the car and my foot was still on the bake after the collision I asked Nissan to investigate and they said I would have to wait to get the car fixed for two months and store and tow it at my own expense. It was already being repaired and my insurance company will only pay for a rental for 50 days. | Crash: Yes Fire: No Towed | Unknown |
| Aug 2023 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | UNKNOWN car has moved forward into drive while on park Lock not working | Crash: No Fire: No | Unknown |
| Jul 2023 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | In October of 2022, While I was driving my 2020 Rogue on a country road to a school event for my granddaughter, the car made a soft bell sound then it immediately slammed on the brakes for no reason that I can understand. I immediately pulled the car off the road. It showed a triangle with an exclamation point within it in the dash display. I shut the car off and when I restarted it the triangle was gone and it drove ok. I later read online that this could be an AEB issue. It was a clear day with no rain and no cars close in front and, luckily, behind me. It scared the hell out of my wife and I. I no longer feel safe in the car if it can do this for no reason! I brought the car into a Nissan Dealer to have it checked on 10/20/22. They did not find any problems with it. They also did not see any fault codes that something happened within the vehicle's memory. I find it unbelievable that the car did not record the fault. To me this means that Nissan has deliberately disabled this function for this fault. I have done a lot of research and apparently this is a well known issue with Nissan vehicles, not just the rogues. I have also read that there are 2 class action suits against Nissan for this. I brought the vehicle in again in Jan 2023 to get the car checked again for the False Activation of AEB, FEB, or FCW. This time I asked to have it checked per NTB18-041D and reprogrammed to the latest software and/or any required hardware to fix this well known issue. They said this NTB was not for my rogue and did not fix it. I have read that this is normal for this defect shown in the NTB. I am still afraid to drive this car and have only driven it about 400 miles since it was looked at. And now I only drive it with the AEB disabled as I was instructed by a tech in the service dept. I would really like to be able to use the AEB safety feature without fear of it falsely locking up the brakes while I'm driving. This Rogue only has 6835 miles on it. | Crash: No Fire: No | Unknown |
| Jul 2023 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | While backing out of the driveway or driving forward, the automatic brake engages without warning and without cause. Because of this, I was practically rear ended when driving forward. When backing out of the driveway, the suddenness and the shock of the incident was particularly alarming to my wife who was a passenger in the car , who has a history of having suffered 2 heart attacks. On the first report of the incident, the dealership replaced the sensors on the car. I recently took the car back to the dealership and they are saying they can't reproduce the problem. The warnings, a beeping noise, come at the same time as the engine shuts off. | Crash: No Fire: No | Unknown |
| Jun 2023 | FORWARD COLLISION AVOIDANCE | When driving the front end collision light comes on and stops the vehicle in the middle of the road and there is nothing in front of the car. This is very dangerous if there's a car behind you and my car suddenly comes to a stop. I spoke to my dealer and they said this was common since that sensor is sensitive. They're sollution was for me to turn it off. So now I would not have front end collision warning or safety. | Crash: No Fire: No | Unknown |