Complaint volume
517 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Hyundai Palisade Complaints
517 consumer-submitted complaints on record for the 2020 Hyundai Palisade, grouped by component category.
517 Total complaints
13 Crash reports
6 Fire reports
9 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are visibility/wiper, engine, suspension. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 13 crash reports, 6 fire reports, 9 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 162 complaints, with an average reported failure mileage of 13,906 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to visibility/wiper, engine, suspension?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Hyundai Palisade?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Hyundai Palisade
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Hyundai Palisade complaints?
13 Crash
6 Fire
9 Injury
0 Fatality
14 Towed
5 Medical attention
What are the most common 2020 Hyundai Palisade complaint categories?
VISIBILITY/WIPER 98
ENGINE 63
SUSPENSION 49
UNKNOWN OR OTHER 45
SEAT BELTS 36
STRUCTURE 17
POWER TRAIN,ENGINE 15
ELECTRICAL SYSTEM 13
VISIBILITY 12
POWER TRAIN 11
517 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2020 | VISIBILITY/WIPER | VEHICLE HAS 5,000 MILES ON IT AND HAS HAD THE WINDSHIELD CRACK TWICE AT LOWER SPEEDS (LESS THAN 50MPH) WITH SMALL PEBBLES BEING KICKED UP OFF THE CITY STREETS. EACH CRACK RESULTED IN A FULL WINDSHIELD REPLACEMENT . | Crash: No Fire: No | 5,200 |
| Jul 2020 | UNKNOWN OR OTHER | DURING A HEAVY RAIN STORM WENT THROUGH A LOW LYING AREA AT LOW SPEED (25 MPH) WHERE SEVERAL INCHES OF WATER HAD PONDED. THE FCA SYSTEM SLAMMED ON THE BRAKES TEMPORARILY EVEN THOUGH THERE WAS NO KNOWN OBSTACLE. MY GUESS IS THAT THE FCA SENSED THE WATER AS AN OBSTACLE CAUSING THE BRAKES TO BE INCORRECTLY APPLIED. HAD SOMEONE BEEN BEHIND ME, IT COULD HAVE CAUSED AN ACCIDENT. THE FCA SENSORS ARE ON THE VERY BOTTOM OF THE FRONT SO IT IS POSSIBLE THAT THE SENSORS WERE MOMENTARILY SUBMERGED. | Crash: No Fire: No | 9,250 |
| Jul 2020 | ELECTRICAL SYSTEM,BACK OVER PREVENTION | TL* THE CONTACT OWNS A 2020 HYUNDAI PALISADE. THE CONTACT STATED THAT THE VEHICLE WAS RECENTLY PURCHASED FROM GLOBAL HYUNDAI (1099 US-22, NORTH PLAINFIELD, NJ 07060). THE CONTACT STATED THAT WHILE IN REVERSE, THERE WAS AN UNKNOWN FLASH ON THE NAVIGATION SYSTEM SCREEN BEFORE THE SCREEN BECAME INOPERABLE. SEVERAL SECONDS LATER, THE SCREEN RESUMED NORMAL OPERATION WITHOUT DRIVER INPUT. ADDITIONALLY, THE BACK OVER PREVENTION SCREEN WAS ALSO INOPERABLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 128. | Crash: No Fire: No | 128 |
| Jul 2020 | VISIBILITY/WIPER | SMALL PEBBLE HIT WINDSHIELD WHILE DRIVING CALLED SATELLITE TO FIX AND WHILE FINISHING THE FIX THE COMPOUND POPPED OUT OF SMALL CRACK AND THE WINDSHIELD CRACKED MORE ALL THE WAY ACROSS. | Crash: No Fire: No | 4,328 |
| Jul 2020 | VISIBILITY/WIPER | ABOUT A MONTH AFTER BUYING THE VEHICLE, WITH LESS THAN 900 MILES, A LARGE CRACK DEVELOPED BEHIND THE MIRROR OF THE WINDSHIELD THAT WAS NOTICED WHILE THE VEHICLE WAS PARKED. WE HAD NOT BEEN HIT BY ANYTHING NOTICEABLE OR AUDIBLE, AND BY THE TIME WE WERE ABLE TO SEE THE CRACK THE WINDSHIELD WAS RUINED. WE NOTICED A VERY SMALL BLEMISH IN THE DARK AREA NEAR THE MIRROR THAT MAY HAVE CAUSED THE CRACK. OUR LOCAL DEALER WAS NOT WILLING TO ADDRESS THE WINDSHIELD ISSUE SO WE TOOK IT TO ANOTHER DEALERSHIP, WHILE ON VACATION, BY REQUEST OF HYUNDAI OF NORTH AMERICA. THE SECOND DEALERSHIP SAW THE BLEMISH AND SAID IT COULD NOT BE REPLACED BY WARRANTY. I ESCALATED THE CASE THROUGH HYUNDAI OF NORTH AMERICA AND THEY COULD DO NOTHING ELSE SINCE THE DEALER SAID IT CANNOT BE COVERED UNDER WARRANTY. SO, IF THIS WINDSHIELD CAN BE RUINED FROM AN INSIGNIFICANT BLEMISH, THERE IS SOMETHING WRONG WITH THE WINDSHIELD. | Crash: No Fire: No | 850 |
| Jul 2020 | VISIBILITY/WIPER | I HAVE A SAFETY CONCERN WITH THE FRAGILE WINDSHIELD. THE GLASS IS VERY EASILY CRACKED WHICH CREATES A SAFETY CONCERN IF THE CAR IS EVER IN AN ACCIDENT. MY WINDOW BEGAN CRACKING WITHOUT WITH IMPACT WHILE DRIVING. THE CRACK WENT ALL THE WAY DOWN TO THE DASH AND ACROSS THE MIDDLE. | Crash: No Fire: No | 23,000 |
| Jul 2020 | VISIBILITY/WIPER | PALISADE WINDSHIELD CRACKED WHILE DRIVING, DIDN'T HEAR/SEE ANYTHING EVEN HIT WINDOW. UNDER 3500 MILES AND HAVE TO COMPLETELY REPLACE WINDSHIELD AND RE-CALIBRATE SENSORS NOW. | Crash: No Fire: No | 3,500 |
| Jul 2020 | UNKNOWN OR OTHER | WIND NOISE COMING FROM DRIVER SIDE WINDOWS AT SPEEDS OVER 30 MPH | Crash: No Fire: No | 100 |
| Jul 2020 | VISIBILITY/WIPER | ROCK HIT WINDSHIELD ON HIGHWAY. I'VE READ THAT THERE ARE A SIGNIFICANT NUMBER OF CRACKED WINDSHIELDS ON THE PALISADE. | Crash: No Fire: No | 2,400 |
| Jul 2020 | VISIBILITY/WIPER | THE VEHICLE IS TWO WEEKS OLD WITH LESS THAN 1,000 MILES ON IT. THE WINDSHIELD CRACKED DOWN THE CENTER. THE VEHICLE WAS SITTING IN MY DRIVEWAY, IT WAS HOT AND THE AC WAS ON FULL. I AM THINKING THIS IS DUE TO DIFFERENCE IN TEMPERATURE? | Crash: No Fire: No | 940 |
| Jul 2020 | VISIBILITY/WIPER | HAD A SMALL ROCK HIT THE WINDSHIELD WHILE DRIVING ON THE INTERSTATE IN TRAFFIC. MY SPEED WAS MAYBE 50 MPH. THE IMPACT CREATED A VERY SMALL MARK ON THE WINDSHIELD. WITHIN 5 MINUTES, A CRACK FORMED THAT WAS ABOUT 3 INCHES LONG. BY THE END OF THE DAY, THE CRACK WAS OVER A FOOT LONG. I NEVER EVEN HAD A CHANCE TO GET THE WINDSHIELD FIXED. | Crash: No Fire: No | 3,300 |
| Jul 2020 | UNKNOWN OR OTHER | LONG CRACK IN FRONT WINDSHIELD (HALF THE LENGTH HORIZONTALLY) OCCURRED FOR NO REASON (NO IMPACT). VEHICLE WAS PARKED/STATIONARY NIGHT OF 7/3 WITH NO CRACK WHATSOEVER, THE MORNING OF 7/4 HAD THIS HUGE CRACK. | Crash: No Fire: No | 11,800 |
| Jul 2020 | UNKNOWN OR OTHER | I WAS COMING BACK FROM THE RIVER ON RICE ROAD (177) ON FRIDAY 6/26. TRAFFIC WAS LIGHT AND THERE WAS A CAR IN FRONT OF ME BUT QUITE A DISTANCE FROM ME SO WHEN I HEARD THE WINDSHIELD CRACK, I WAS CONFUSED AS TO WHAT IT WAS. I CHOPPED IT UP TO FAR FLYING PEBBLE THAT GOT ME, NO BIG DEAL I HAVE INSURANCE COVERAGE TO REPAIR AND FILL IN THIS SMALL CHIP. I CALLED MY INSURANCE AND TODAY 'SAFE LITE ' CAME OUT AND WAS DOING THE REPAIR AND IT CRACKED HALFWAY DOWN TO THE DRIVER'S SIDE. NEVER SEEN A REPAIR CRACK THAT MUCH THAT FAST. I HAVE HAD PEBBLES HIT OTHER CAR WINDSHIELDS AND HAVE BEEN REPAIRED WITH OUT ISSUE. EVEN THE REPAIR PERSON SAID THIS WAS NOT NORMAL. | Crash: No Fire: No | 2,705 |
| Jul 2020 | VISIBILITY/WIPER | 2020 PALISADE WITH 15,000 MILES HIT BY A ROCK, LEAVING 2 DECENT SIZED CRACKS ABOUT AN INCH AND A HALF IN DIAMETER ON THE PASSENGER SIDE. THE WINDSHIELD TOOK A WEEK TO ARRIVE AND BE REPLACED, WHICH IN THE MEANTIME THE CRACK EXPANDED ALMOST THE ENTIRE LENGTH OF THE WINDSHIELD, CROSSING OVER TO THE DRIVER'S SIDE. THE WINDSHIELD WAS REPLACED AND TAKEN TO DEALERSHIP TO HAVE SENSORS RECALIBRATED. IN LESS THAN A MONTH FROM REPLACEMENT, A PEBBLE HIT THE WINDSHIELD, THIS TIME ON THE DRIVER'S SIDE. NOW HAVING TO REPLACE A SECOND WINDSHIELD IN LESS THAN A MONTH. AN EASY ONLINE SEARCH SHOWS THAT THIS HAS BEEN A VERY COMMON EVENT AMONG OTHER 2020 PALISADE OWNERS. | Crash: No Fire: No | Unknown |
| Jun 2020 | VISIBILITY/WIPER | MY WINDSHIELD LITERALLY JUST CRACKED. NO VISIBLE SIGN OF DAMAGE OR A ROCK HITTING IT. IT HAPPENED WHILE I WAS SITTING AT A STOP LIGHT. *TR | Crash: No Fire: No | 14,900 |
| Jun 2020 | AIR BAGS | I WAS INVOLVED IN AN INTERSECTION COLLISION AND NONE OF THE AIR BAGS DEPLOYED. *TR | Crash: Yes Fire: No Towed | 5,000 |
| Jun 2020 | ENGINE | I BOUGHT THE CAR IN JAN 2020, AND FOUND THAT IT WAS LEAKING OIL ON JUNE 2020, AFTER 4500 MILES. THE OIL LEAK LOOKS TO BE SIGNIFICANT AS I HAD FOUND DROPS AND PUDDLES ON MY GARAGE FLOOR. THE OIL LEAK SEEMS TO BE COMING FROM THE TRANSMISSION/ENGINE CONNECTION AREA, OR POSSIBLY THE UPPER OIL PAN. THE CAR IS CURRENTLY STILL IN DEALER SERVICE FOR REPAIR. *TR | Crash: No Fire: No | 4,500 |
| Jun 2020 | VISIBILITY/WIPER | I PURCHASED MY CAR FEBRUARY 2020. IN MAY 2020, WITH APPROX 3,000 MILES ON IT, WHILE DRIVING MY VEHICLE, A SMALL ROCK HIT MY WINDSHIELD. UPON IMPACT, THE CRACK SPREAD ACROSS THE WINDSHIELD. THERE WAS NO OPPORTUNITY TO GET THE "ROCK POP" FIXED. THE WINDSHIELD WAS REPLACED, OEM, BY THE DEALER. IN JUNE 2020, WITH APPROX. 5,000 MILES ON THE VEHICLE, THE SAME THING HAPPENED. NO OPPORTUNITY TO GET THE "ROCK POP" FIXED AND WILL REQUIRE A SECOND OEM WINDSHIELD. ROCKS ARE GOING TO HIT WINDSHIELDS, BUT TO HAVE A CRACK IMMEDIATELY SPREAD IS NOT THE NORM. THE INTEGRITY OF THE GLASS SHOULD BE IN QUESTION. *TR | Crash: No Fire: No | 5,000 |
| Jun 2020 | VISIBILITY/WIPER | 18' CRACK IN THE WINDSHIELD FROM AN UNDETERMINED SOURCE, NORMAL DRIVING. CRACK WAS NOTICED AFTER RETURNING TO THE VEHICLE IN A PARKING LOT, NOT PARKED UNDER ANY TREES. *TR | Crash: No Fire: No | 700 |
| Jun 2020 | VISIBILITY/WIPER | CRACKED WINDSHIELD BY A SMALL PEBBLE DRIVING 65 MPH. AFTER RESEARCH, THOUSANDS OF CONSUMERS ARE SUFFERING WITH THE PURCHASE OF THE HYUNDAI PALISADE. *TR | Crash: No Fire: No | 1,400 |
| Jun 2020 | VISIBILITY/WIPER | SMALL PEBBLE HIT WINDSHIELD AND IT CRACKED...LESS THAN 30 MINUTES FROM PICKING IT UP FROM THE DEALERSHIP THAT REPLACED THE FIRST WINDSHIELD THAT CRACKED FROM A SMALL PEBBLE. HYUNDAI IS REFUSING TO PAY FOR THE DEFECTED WINDSHIELD. RESEARCH SHOW THOUSANDS OF OWNERS ARE DEALING WITH WINDSHIELD, WIPERS, AND WIND SOUNDS. *TR | Crash: No Fire: No | 4,100 |
| Jun 2020 | VISIBILITY/WIPER | SMALL ROCK CHIP TURNED INTO OVER A FOOT LONG CRACK OVER NIGHT. THE CHIP MUST OF OCCURRED ON A SMALL 50 MILE ROAD TRIP AND THE NEXT MORNING WHEN THE SUN COME UP THE HEAT EXPANDED THE CHIP TO OVER A FOOT LONG. CHIP OCCURRED AT THE VERY TOP OF THE WINDSHIELD IN THE BLACK AREA, CRACK FORMED GOING DOWNWARD IN A J MOTION TOWARDS THE DRIVER'S SIDE. CONTACTED THE DEALERSHIP TO HAVE IT QUOTED AND LOOKED AT. I WAS GIVEN A QUOTE OF $2,108 TO REPLACE!! THIS CAR IS BRAND NEW, 1,600 MILES AND HAVE OWNED LESS THAN 2 MONTHS. I HAVE READ OTHERS CONCERNS ONLINE AND THIS IS WAY TOO COMMON AND HYUNDAI NEEDS TO RECALL THE WINDOW SHIELD AND REPLACE. *TR | Crash: No Fire: No | 1,600 |
| Jun 2020 | STRUCTURE,UNKNOWN OR OTHER | WHEN DRIVING I CAN HEAR WIND NOISE COMING FROM THE DRIVERS SIDE DOOR ABOUT 60 MPH. *TR | Crash: No Fire: No | 200 |
| Jun 2020 | ELECTRICAL SYSTEM | 2100 MILES AND THE DIGITAL AND ANALOG SPEED ODOMETER BOTH STOPPED WORKING. THE GAS GAUGE ALSO ACTED ERRATIC. IT WASN'T SHOWING THE GAS AS FULL BUT THE TANK HAD JUST BEEN COMPLETELY FILLED (PICTURE HAS EXAMPLE OF BOTH). DEALERSHIP UNPLUGGED THE BATTERY AND RESET THE VEHICLE TO FACTORY SETTINGS AND FIXED THE PROBLEM. I WORK FOR A CAR ELECTRICAL COMPONENT MANUFACTURING SUPPLIER AND IT IS BELIEVED THIS IS CAUSED BY SOFTWARE WITHIN THE INSTRUMENT CLUSTER BECAUSE THE SPEED ODOMETER AND THE FUEL GAS AREN'T CONNECTED WITHIN THE VEHICLE. *TR | Crash: No Fire: No | 2,100 |
| Jun 2020 | VISIBILITY/WIPER | THE WINDSHIELD ON THIS VEHICLE IS DEFECTIVE IN THAT ANY MINUSCULE IMPACT HAS THE POTENTIAL TO COMPLETELY CRACK IT. I HAVE NOW HAD TWO WINDSHIELDS REPLACED WITHIN THE LAST 5 MONTHS FOR PRESUMED IMPACTS THAT WERE NOT EVEN PERCEPTIBLE FROM WITHIN THE VEHICLE. I'M NOT EVEN CERTAIN IF THE CRACKS WERE IMPACT RELATED AT ALL. I PURCHASED THE VEHICLE NEW AND HAVE YET TO OWN IT FOR A YEAR. THE WINDSHIELD ON THESE VEHICLES SEEMS TO LITERALLY BE SUSCEPTIBLE TO HIGH SPEED GRAINS OF SAND. MY FIRST CRACK COMPLETELY BLOCKED MY FIELD OF VISION AND MADE THE VEHICLE UNSAFE TO DRIVE. I HAVE OTHER VEHICLES THAT ARE OVER 10 YEARS OLD FOR WHICH I HAVE HAD NO ISSUES WITH THE WINDSHIELD, AND ARE STILL DRIVEN ON THE SAME ROADS AS THIS 2020 PALISADE NAVIGATES. THIS IS NO COINCIDENCE, SOMETHING IS WRONG WITH THESE WINDSHIELDS AND SOMEONE IS GOING TO GET HURT UNLESS THIS IS THOROUGHLY REVIEWED AND INVESTIGATED. *TR | Crash: No Fire: No | 10,000 |