Complaint volume
500 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Hyundai Palisade Complaints
500 consumer-submitted complaints on record for the 2020 Hyundai Palisade, grouped by component category.
500 Total complaints
13 Crash reports
6 Fire reports
9 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are visibility/wiper, engine, suspension. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 13 crash reports, 6 fire reports, 9 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 160 complaints, with an average reported failure mileage of 13,718 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to visibility/wiper, engine, suspension?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Hyundai Palisade?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Hyundai Palisade
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Hyundai Palisade complaints?
13 Crash
6 Fire
9 Injury
0 Fatality
14 Towed
5 Medical attention
What are the most common 2020 Hyundai Palisade complaint categories?
VISIBILITY/WIPER 98
ENGINE 58
SUSPENSION 48
UNKNOWN OR OTHER 45
SEAT BELTS 33
STRUCTURE 17
POWER TRAIN,ENGINE 14
ELECTRICAL SYSTEM 13
VISIBILITY 12
POWER TRAIN 11
500 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Aug 2020 | VISIBILITY/WIPER | I PURCHASED A NEW 2020 HYUNDAI PALISADE ABOUT 2 MONTHS AGO. I WAS DRIVING THE SPEED LIMIT ON THE HIGHWAY. A SMALL PEBBLE HIT THE WINDSHIELD AND IT CRACKED THE GLASS ON THE LOWER RIGHT SIDE. I WENT ONLINE AND DISCOVERED THAT THIS IS A COMMON PROBLEM FOR THIS MODEL, AND THAT A CLASS ACTION SUIT WAS FILED. THE DEALERSHIP DID NOT WARN ME ABOUT THIS ISSUE OR THE LAWSUIT WHEN I ASKED ABOUT GLASS SAFETY. I HAVE NEVER HAD A CRACKED WINDSHIELD ON ANY OTHER CAR I OWNED IN 25 YEARS OF DRIVING ON THE HIGHWAY. | Crash: No Fire: No | 5,000 |
| Aug 2020 | UNKNOWN OR OTHER,VISIBILITY/WIPER | SMALL ROCK HIT FRONT WINDSHIELD AND CRACKED IT. HYUNDAY SHOULD REPAIR WINDSHIELD THAT CAN CAUSE AN ACCIDENT THIS WINDSHIELD IS VERY POOR QUALITY | Crash: No Fire: No | 6,955 |
| Aug 2020 | VISIBILITY/WIPER | CAR HAS UNDER 1400 MILES AND WENT ON FIRST TRIP. HIT TWO SMALL ROCKS AND WINDSHIELD CRACKED IN BOTH SPOTS. HAVEN'T CRACKED A WINDSHIELD IN 10 YEARS OF DRIVING. MANY OTHER PALISADE AND TELLURIDE OWNERS HAVE COMPLAINED ABOUT HOW EASILY THE WINDSHIELD CRACKS. | Crash: No Fire: No | 1,250 |
| Aug 2020 | VISIBILITY/WIPER | CAR HAS LESS THAN 2000 MILES AND WINDSHIELD HAS CRACKED. I WAS GOING 55MPH OK A HIGHWAY AND AN EXTREMELY SMALL PEBBLE HIT THE WINDSHIELD CAUSING IT TO CRACK. I HAVE OWNED NUMEROUS HYUNDAI'S BEFORE AND NEVER HAD AN ISSUE WITH THE WINDSHIELD CRACKING. THE WINDSHIELD BEING EXTREMELY DELICATE IS A KNOWN ISSUE THAT IS EASILY GOOGLE-ABLE. | Crash: No Fire: No | 1,720 |
| Aug 2020 | VISIBILITY/WIPER | WITHIN 45 DAYS OF PURCHASING THE VEHICLE, I WAS DRIVING ON I-69 IN HOUSTON AND HEARD A LIGHT GRAVEL ROCK SOUND HITTING THE WINDSHIELD. WITHIN MINUTES THE SMALL STAR SPREAD OVER A FOOT IN EACH DIRECTION. LIVING IN HOUSTON WE ARE ACCUSTOMED TO ROCK CHIPS AND HOW TO HANDLE THEM. I HAVE NEVER SEEN A SMALL ROCK CHIP CRACK THE GLASS SO QUICKLY. FURTHERMORE, THE LIGHT SOUND THAT THE ROCK MADE AGAINST THE GLASS IS NOT ONE THAT SHOULD HAVE CAUSED THE GLASS TO BREAK. | Crash: No Fire: No | 1,867 |
| Aug 2020 | UNKNOWN OR OTHER | VEHICLE CAME WITH TOW HITCH SYSTEM FROM THE MANUFACTURER. WHILE USING A TRAILER HITCH THE HEAT FROM THE EXHAUST MELTED THE BACK END OF THE CAR, HEATED UP THE CARGO HITCH TO THE POINT OF MAKING IT HARD TO REMOVE FROM CAR, AND MELTING THE CARGO WEATHER PROOF BAG. THIS HAPPENED WITHIN A 2.5HR TRIP. | Crash: No Fire: Yes | 1,900 |
| Aug 2020 | VISIBILITY/WIPER | GOT A STONE CHIP ON WINDSHIELD AND WITH IN AN HOUR IT HAS TURNED INTO A TEN INCH CRACK | Crash: No Fire: No | 18,100 |
| Jul 2020 | VISIBILITY/WIPER | VEHICLE HAS 5,000 MILES ON IT AND HAS HAD THE WINDSHIELD CRACK TWICE AT LOWER SPEEDS (LESS THAN 50MPH) WITH SMALL PEBBLES BEING KICKED UP OFF THE CITY STREETS. EACH CRACK RESULTED IN A FULL WINDSHIELD REPLACEMENT . | Crash: No Fire: No | 5,200 |
| Jul 2020 | VISIBILITY/WIPER | THE WINDSHIELD IS EXTREMELY FRAGILE AND PRONE TO CRACKING WHICH REQUIRES FULL REPLACEMENT. I ONLY HAVE 350 MILES ON THE CAR AND ALREADY HAVE A NICK FROM NORMAL EVERYDAY DRIVING. I DIDN'T EVEN HEAR OR SEE ANY HIT TO THE WINDSHIELD BUT IT STILL GOT NICKED. THE WINDSHIELD IS UNSAFE PLUS IT'S EXTREMELY EXPENSIVE TO KEEP REPLACING IT CONSTANTLY. I AM SCARED TO DRIVE THE CAR DUE TO FEAR OF WINDSHIELD DAMAGE. | Crash: No Fire: No | 350 |
| Jul 2020 | UNKNOWN OR OTHER | DURING A HEAVY RAIN STORM WENT THROUGH A LOW LYING AREA AT LOW SPEED (25 MPH) WHERE SEVERAL INCHES OF WATER HAD PONDED. THE FCA SYSTEM SLAMMED ON THE BRAKES TEMPORARILY EVEN THOUGH THERE WAS NO KNOWN OBSTACLE. MY GUESS IS THAT THE FCA SENSED THE WATER AS AN OBSTACLE CAUSING THE BRAKES TO BE INCORRECTLY APPLIED. HAD SOMEONE BEEN BEHIND ME, IT COULD HAVE CAUSED AN ACCIDENT. THE FCA SENSORS ARE ON THE VERY BOTTOM OF THE FRONT SO IT IS POSSIBLE THAT THE SENSORS WERE MOMENTARILY SUBMERGED. | Crash: No Fire: No | 9,250 |
| Jul 2020 | ELECTRICAL SYSTEM,BACK OVER PREVENTION | TL* THE CONTACT OWNS A 2020 HYUNDAI PALISADE. THE CONTACT STATED THAT THE VEHICLE WAS RECENTLY PURCHASED FROM GLOBAL HYUNDAI (1099 US-22, NORTH PLAINFIELD, NJ 07060). THE CONTACT STATED THAT WHILE IN REVERSE, THERE WAS AN UNKNOWN FLASH ON THE NAVIGATION SYSTEM SCREEN BEFORE THE SCREEN BECAME INOPERABLE. SEVERAL SECONDS LATER, THE SCREEN RESUMED NORMAL OPERATION WITHOUT DRIVER INPUT. ADDITIONALLY, THE BACK OVER PREVENTION SCREEN WAS ALSO INOPERABLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 128. | Crash: No Fire: No | 128 |
| Jul 2020 | VISIBILITY/WIPER | SMALL PEBBLE HIT WINDSHIELD WHILE DRIVING CALLED SATELLITE TO FIX AND WHILE FINISHING THE FIX THE COMPOUND POPPED OUT OF SMALL CRACK AND THE WINDSHIELD CRACKED MORE ALL THE WAY ACROSS. | Crash: No Fire: No | 4,328 |
| Jul 2020 | VISIBILITY/WIPER | ABOUT A MONTH AFTER BUYING THE VEHICLE, WITH LESS THAN 900 MILES, A LARGE CRACK DEVELOPED BEHIND THE MIRROR OF THE WINDSHIELD THAT WAS NOTICED WHILE THE VEHICLE WAS PARKED. WE HAD NOT BEEN HIT BY ANYTHING NOTICEABLE OR AUDIBLE, AND BY THE TIME WE WERE ABLE TO SEE THE CRACK THE WINDSHIELD WAS RUINED. WE NOTICED A VERY SMALL BLEMISH IN THE DARK AREA NEAR THE MIRROR THAT MAY HAVE CAUSED THE CRACK. OUR LOCAL DEALER WAS NOT WILLING TO ADDRESS THE WINDSHIELD ISSUE SO WE TOOK IT TO ANOTHER DEALERSHIP, WHILE ON VACATION, BY REQUEST OF HYUNDAI OF NORTH AMERICA. THE SECOND DEALERSHIP SAW THE BLEMISH AND SAID IT COULD NOT BE REPLACED BY WARRANTY. I ESCALATED THE CASE THROUGH HYUNDAI OF NORTH AMERICA AND THEY COULD DO NOTHING ELSE SINCE THE DEALER SAID IT CANNOT BE COVERED UNDER WARRANTY. SO, IF THIS WINDSHIELD CAN BE RUINED FROM AN INSIGNIFICANT BLEMISH, THERE IS SOMETHING WRONG WITH THE WINDSHIELD. | Crash: No Fire: No | 850 |
| Jul 2020 | VISIBILITY/WIPER | I HAVE A SAFETY CONCERN WITH THE FRAGILE WINDSHIELD. THE GLASS IS VERY EASILY CRACKED WHICH CREATES A SAFETY CONCERN IF THE CAR IS EVER IN AN ACCIDENT. MY WINDOW BEGAN CRACKING WITHOUT WITH IMPACT WHILE DRIVING. THE CRACK WENT ALL THE WAY DOWN TO THE DASH AND ACROSS THE MIDDLE. | Crash: No Fire: No | 23,000 |
| Jul 2020 | VISIBILITY/WIPER | PALISADE WINDSHIELD CRACKED WHILE DRIVING, DIDN'T HEAR/SEE ANYTHING EVEN HIT WINDOW. UNDER 3500 MILES AND HAVE TO COMPLETELY REPLACE WINDSHIELD AND RE-CALIBRATE SENSORS NOW. | Crash: No Fire: No | 3,500 |
| Jul 2020 | UNKNOWN OR OTHER | WIND NOISE COMING FROM DRIVER SIDE WINDOWS AT SPEEDS OVER 30 MPH | Crash: No Fire: No | 100 |
| Jul 2020 | VISIBILITY/WIPER | ROCK HIT WINDSHIELD ON HIGHWAY. I'VE READ THAT THERE ARE A SIGNIFICANT NUMBER OF CRACKED WINDSHIELDS ON THE PALISADE. | Crash: No Fire: No | 2,400 |
| Jul 2020 | VISIBILITY/WIPER | THE VEHICLE IS TWO WEEKS OLD WITH LESS THAN 1,000 MILES ON IT. THE WINDSHIELD CRACKED DOWN THE CENTER. THE VEHICLE WAS SITTING IN MY DRIVEWAY, IT WAS HOT AND THE AC WAS ON FULL. I AM THINKING THIS IS DUE TO DIFFERENCE IN TEMPERATURE? | Crash: No Fire: No | 940 |
| Jul 2020 | VISIBILITY/WIPER | HAD A SMALL ROCK HIT THE WINDSHIELD WHILE DRIVING ON THE INTERSTATE IN TRAFFIC. MY SPEED WAS MAYBE 50 MPH. THE IMPACT CREATED A VERY SMALL MARK ON THE WINDSHIELD. WITHIN 5 MINUTES, A CRACK FORMED THAT WAS ABOUT 3 INCHES LONG. BY THE END OF THE DAY, THE CRACK WAS OVER A FOOT LONG. I NEVER EVEN HAD A CHANCE TO GET THE WINDSHIELD FIXED. | Crash: No Fire: No | 3,300 |
| Jul 2020 | UNKNOWN OR OTHER | LONG CRACK IN FRONT WINDSHIELD (HALF THE LENGTH HORIZONTALLY) OCCURRED FOR NO REASON (NO IMPACT). VEHICLE WAS PARKED/STATIONARY NIGHT OF 7/3 WITH NO CRACK WHATSOEVER, THE MORNING OF 7/4 HAD THIS HUGE CRACK. | Crash: No Fire: No | 11,800 |
| Jul 2020 | UNKNOWN OR OTHER | I WAS COMING BACK FROM THE RIVER ON RICE ROAD (177) ON FRIDAY 6/26. TRAFFIC WAS LIGHT AND THERE WAS A CAR IN FRONT OF ME BUT QUITE A DISTANCE FROM ME SO WHEN I HEARD THE WINDSHIELD CRACK, I WAS CONFUSED AS TO WHAT IT WAS. I CHOPPED IT UP TO FAR FLYING PEBBLE THAT GOT ME, NO BIG DEAL I HAVE INSURANCE COVERAGE TO REPAIR AND FILL IN THIS SMALL CHIP. I CALLED MY INSURANCE AND TODAY 'SAFE LITE ' CAME OUT AND WAS DOING THE REPAIR AND IT CRACKED HALFWAY DOWN TO THE DRIVER'S SIDE. NEVER SEEN A REPAIR CRACK THAT MUCH THAT FAST. I HAVE HAD PEBBLES HIT OTHER CAR WINDSHIELDS AND HAVE BEEN REPAIRED WITH OUT ISSUE. EVEN THE REPAIR PERSON SAID THIS WAS NOT NORMAL. | Crash: No Fire: No | 2,705 |
| Jul 2020 | VISIBILITY/WIPER | 2020 PALISADE WITH 15,000 MILES HIT BY A ROCK, LEAVING 2 DECENT SIZED CRACKS ABOUT AN INCH AND A HALF IN DIAMETER ON THE PASSENGER SIDE. THE WINDSHIELD TOOK A WEEK TO ARRIVE AND BE REPLACED, WHICH IN THE MEANTIME THE CRACK EXPANDED ALMOST THE ENTIRE LENGTH OF THE WINDSHIELD, CROSSING OVER TO THE DRIVER'S SIDE. THE WINDSHIELD WAS REPLACED AND TAKEN TO DEALERSHIP TO HAVE SENSORS RECALIBRATED. IN LESS THAN A MONTH FROM REPLACEMENT, A PEBBLE HIT THE WINDSHIELD, THIS TIME ON THE DRIVER'S SIDE. NOW HAVING TO REPLACE A SECOND WINDSHIELD IN LESS THAN A MONTH. AN EASY ONLINE SEARCH SHOWS THAT THIS HAS BEEN A VERY COMMON EVENT AMONG OTHER 2020 PALISADE OWNERS. | Crash: No Fire: No | Unknown |
| Jun 2020 | VISIBILITY/WIPER | MY WINDSHIELD LITERALLY JUST CRACKED. NO VISIBLE SIGN OF DAMAGE OR A ROCK HITTING IT. IT HAPPENED WHILE I WAS SITTING AT A STOP LIGHT. *TR | Crash: No Fire: No | 14,900 |
| Jun 2020 | AIR BAGS | I WAS INVOLVED IN AN INTERSECTION COLLISION AND NONE OF THE AIR BAGS DEPLOYED. *TR | Crash: Yes Fire: No Towed | 5,000 |
| Jun 2020 | ENGINE | I BOUGHT THE CAR IN JAN 2020, AND FOUND THAT IT WAS LEAKING OIL ON JUNE 2020, AFTER 4500 MILES. THE OIL LEAK LOOKS TO BE SIGNIFICANT AS I HAD FOUND DROPS AND PUDDLES ON MY GARAGE FLOOR. THE OIL LEAK SEEMS TO BE COMING FROM THE TRANSMISSION/ENGINE CONNECTION AREA, OR POSSIBLY THE UPPER OIL PAN. THE CAR IS CURRENTLY STILL IN DEALER SERVICE FOR REPAIR. *TR | Crash: No Fire: No | 4,500 |