Complaint volume
500 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Hyundai Palisade Complaints
500 consumer-submitted complaints on record for the 2020 Hyundai Palisade, grouped by component category.
500 Total complaints
13 Crash reports
6 Fire reports
9 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are visibility/wiper, engine, suspension. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 13 crash reports, 6 fire reports, 9 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 160 complaints, with an average reported failure mileage of 13,718 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to visibility/wiper, engine, suspension?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Hyundai Palisade?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Hyundai Palisade
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Hyundai Palisade complaints?
13 Crash
6 Fire
9 Injury
0 Fatality
14 Towed
5 Medical attention
What are the most common 2020 Hyundai Palisade complaint categories?
VISIBILITY/WIPER 98
ENGINE 58
SUSPENSION 48
UNKNOWN OR OTHER 45
SEAT BELTS 33
STRUCTURE 17
POWER TRAIN,ENGINE 14
ELECTRICAL SYSTEM 13
VISIBILITY 12
POWER TRAIN 11
500 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Sep 2020 | VISIBILITY/WIPER | WINDSHIELD JUST CRACKED 8 INCHES AND I WAS JUST SITTING AT A RED LIGHT | Crash: No Fire: No | 7,500 |
| Sep 2020 | UNKNOWN OR OTHER | A ROCK PUT A CRACK ACROSS OUR WINDSHIELD IN A NEW VEHICLE WHILE DRIVING IN 65 MPH HIGHWAY ZONE. THE CRACK STARTS ON THE DRIVER SIDE AND STRETCHES TO THE PASSENGER SIDE. | Crash: No Fire: No | 6,580 |
| Sep 2020 | VISIBILITY/WIPER | PALISADE SAT IN GARAGE FOR 6 DAYS..DROVE OUT TODAY WINDSHIELD CRACKED. DEALER FOUND SUPERFICIAL CHIP THE SIZE OF A PIN HEAD. POOR QUALITY WINDSHIELD | Crash: No Fire: No | 7,200 |
| Sep 2020 | SUSPENSION,POWER TRAIN,ENGINE | VIBRATION AT SPEEDS OF 64/65MPH AND UP. NOT SURE IF DRIVESHAFT OR TRANSMISSION. HYUNDAI HAS ISSUED A TSB BUT WILL NOT HONOR IT. I HAVE ASKED 2X FOR DEALER SERVICE DEPT. TO EVALUATE THIS PROBLEM. THEY SAID THEY DO NOT HAVE TO HONOR THIS TSB. I HAVE SEEN ON FORUMS OTHERS ARE HAVING SAME PROBLEM WITH CARS MADE IN DECEMBER 2019. IT IS PAINFUL TO DRIVE ON THE HIGHWAY AND I DO NOT KNOW IF IT IS THE DRIVESHAFT, WILL IT BREAK? WILL THE TRANSMISSION FAIL? THIS IS A BRAND NEW CAR PURCHASED NEW AND IT IS UNSAFE TO DRIVE ON THE HIGHWAY AND I CANNOT GET HYUNDAI TO LOOK AT THE PROBLEM AND THEY HAVE SENT EMAILS SAYING TOUGH LUCK. THIS IS ANYTIME YOU ARE DRIVING ON INTERSTATES OR HIGHWAYS WITH SPEED LIMITS OF 70MPH..AT AROUND 64/65 CAR STEERING WHEEL, SEAT, FLOOR VIBRATES UNLESS YOU GO BELOW 63MPH. HAPPENS EVERY TIME. FIRST TIME WAS DRIVING HOME FROM DEALER ON HIGHWAY--BEEN REACHING OUT TO HYUNDAI USA SINCE JULY BEEN TO DEALER IN JULY, AUGUST...BUT ALWAYS TOLD APPOINTMENT WILL BE TWO WEEKS TO 6 WEEKS AWAY. | Crash: No Fire: No | 77 |
| Sep 2020 | UNKNOWN OR OTHER,SERVICE BRAKES,VISIBILITY/WIPER | X2 THE AUTOMATED EMERGENCY BRAKING HAS ACTIVATED FOR NO REASON. 1ST TIME DURING A RAIN EVENT THE AUDIBLE ALARM, HEAD-UP DISPLAY AND AUTOMATED EMERGENCY BRAKING ENGAGED. DURING THIS EVENT THE WINDSHIELD WIPERS WOULD NOT TURN ON, THEY WERE ON AUTOMATIC, I SWITCHED TO MANUAL THEY STILL WOULD NOT WORK. SHORTLY AFTER IT STOPPED RACING THEY BEGAN TO WORK AGAIN. THE SECOND TIME THE EMERGENCY AUTOMATED BRAKING ENGAGED I WAS ON I-70 NEAR SPFLD. OHIO. TRAFFIC WAS MOVING FAST 65-70 MPH, I WAS IN LEFT LANE, HAD A NEARER WALL TO MY LEFT, SEMI TO RIGHT, PASSENGER CAR TO THE FRONT AND SEMI TO MY REAR, THE WEATHER WAS SUNNY OVERALL BEAUTIFUL DAY. WHEN IT ENGAGED ONCE AGAIN ABRUPTLY BRAKED (SAME ALARMS ENGAGED). THIS TIME WITH THE SEMI TO MY REAR IT SCARED ME SO BAD I FELT AS IF I WAS GOING TO GET RAN OVER BY THE SEMI. IN BOTH CASES THE BREAKING WAS ABRUPT AND QUITE AGGRESSIVE, BOTH EVENTS LASTED VERY BRIEFLY 1-3 SECONDS ON THE HIGHWAY INCIDENT I DID FEEL THE BACK IN WIGGLE IT DID NOT BREAK LOSE YOU COULD JUST FILL IT KIND OF HARD SWAY LEFT TO RIGHT OR RIGHT TO LEFT CANNOT REMEMBER THAT EXACTLY. IT CURRENTLY IS IN THE SHOP FOR THE REASONS REPORTED ABOVE AND SERVICING. THE DEALERSHIP IS AWARE OF THE INCIDENTS. | Crash: No Fire: No | 10,500 |
| Sep 2020 | VISIBILITY/WIPER | SUV HAS LESS THAN 4K MILES DRIVING DOWN A 35 MPH ROAD FRONT WINDSHIELD CRACKED. ITS BEEN ABOUT A MONTH AND A HALF AND STILL NO ANSWER ON WHEN I WILL GET THE SUV BACK. CALLED CORPORATE THEY SAID IT WAS MY FAULT I DID NOT TAKE IT TO THE DEALER. I DID CALL THE DEALER WHEN IT HAPPENED AND THEY SAID THEY DO NOT REPLACE WINDSHIELDS. SO WHY WOULD I TAKE IT TO THE DEALER IF DO NOT REPLACE IT? | Crash: No Fire: No | 3,700 |
| Sep 2020 | VISIBILITY/WIPER | WINDSHIELD CRACKED IN MULTIPLE PLACES AFTER A SMALL PEBBLE HITS WHEN THE VEHICLE WAS IN MOTION IN THE HIGHWAY. | Crash: No Fire: No | 8,500 |
| Sep 2020 | VISIBILITY/WIPER | WINDSHIELD IN OUR BRAND NEW PALISADE HIT BY A SMALL ROCK ON THE FREEWAY WHICH IMMEDIATELY LED TO A 12" CRACK. THAT CRACK HAS NOW SPREAD TO ENCOMPASS 1/2 OF THE WINDSHIELD. I WAS TOLD THAT THESE WINDSHIELDS ARE THE SAME MATERIAL AS THE KIA TELLURIDE BUT DIFFERENT PART NUMBER. KIA IS COVERING THEIR TELLURIDE CUSTOMERS WINDSHIELD REPLACEMENT WHILE THEY INVESTIGATE. VERY CONCERNED ABOUT THE INTEGRITY AND SAFETY OF THIS WINDSHIELD. | Crash: No Fire: No | 900 |
| Sep 2020 | VISIBILITY/WIPER | MY WINDSHIELD CRACKED TWO WEEKS AGO ON 9/6/2020, WHILE I WAS CHANGING THE WINDSHIELD WIPER BLADES ON THE LOWER PASSENGER SIDE. THE CRACK STRETCHED FROM THE PASSENGER SIDE TO JUST PAST THE CENTER OF THE WINDSHIELD. I HAD IT REPLACED FOUR DAYS AGO ON 9/11/2020, AND IT IS CRACKED AGAIN STARTING IN THE SAME AREA WITH NO KNOWN CAUSE. | Crash: No Fire: No | 5,087 |
| Sep 2020 | VISIBILITY/WIPER | I HAVE HAVE OWNED THE PALISADE FOR APPROXIMATELY 3 MONTHS AND HAVE ALREADY HAD 2 EPISODES WHERE THE WINDSHIELD CRACKED WHEN STRUCK BY A VERY SMALL PEBBLE. I HAVE DRIVEN MANY CARS OVER A 35 YEAR PERIOD AND HAVE NEVER SEEN ISSUES LIKE THESE. THE GLASS APPEARS VERY THIN. THIS IS NOT SAFE! | Crash: No Fire: No | 6,000 |
| Sep 2020 | UNKNOWN OR OTHER | WIND NOISE / WHISTLING WHEN REACHING SPEEDS OVER 45MPH, WHICH IS VERY DISTRACTING WHILE DRIVING THE VEHICLE - BOTH DRIVERS AND PASSENGERS FRONT DOORS. VEHICLE ALSO HAS A GARLIC SMELL AFTER LEAVING THE VEHICLE UNATTENDED FOR ABOUT AN HOUR, SMELL MAYBE SOME TYPE OF CHEMICAL. | Crash: No Fire: No | 500 |
| Sep 2020 | VISIBILITY/WIPER | DRIVING HYUNDAI PALISADE ON A FEEDER ROAD OF THE HIGHWAY, AROUND 20 MPH, A SMALL PEBBLE HIT THE WINDSHIELD. INSTEAD OF HAVING A SMALL KNICK, A CRACK FORMED AND IT IMMEDIATELY RAN 1/2 THE WINDSHIELD. THE VERY NEXT DAY, ANOTHER PEBBLE HIT WHILE DRIVING ON THE FEEDER ROAD AND A SECOND CRACK FORMED AND DID THE EXACT SAME THING. THE TINY PING OF A PEBBLE CAUSED 2 LARGE CRACKS THAT ARE NOW AFFECTING VISIBILITY WHILE DRIVING. AFTER RESEARCHING, WE SEE THERE IS A CLASS ACTION LAWSUIT AGAINST HYUNDAI FOR THEIR FAULTY AND WEAK WINDSHIELDS AND HUNDREDS OF COMPLAINTS ONLINE ABOUT THE INABILITY FOR THE WINDSHIELD TO TAKE ANY TINY IMPACT. WE ALSO KNOW KIA, THEIR SISTER COMPANY IS REPLACING WINDSHIELDS ON THE TELLURIDE FOR THE BAD WINDSHIELDS. HYUNDAI HAS YET TO ACKNOWLEDGE THE WINDSHIELD IS NOT REACTING APPROPRIATELY TO SMALL PEBBLES. WE ARE EXTREMLEY CONCERNED HOW THE WINDSHIELD WILL HOLD UP TO NORMAL DRIVING CONDITIONS. | Crash: No Fire: No | 500 |
| Sep 2020 | VISIBILITY/WIPER | MY WINDSHIELD CRACKED WHILE DRIVING IN THE EXPRESSWAY. | Crash: No Fire: No | 1,890 |
| Sep 2020 | STRUCTURE | WHISTLING/WIND NOISE OCCURS AROUND THE DOOR GLASS AREA WHILE DRIVING. | Crash: No Fire: No | 12,000 |
| Sep 2020 | VISIBILITY/WIPER | APPROXIMATELY 6,000 MILES IN, MY WINDSHIELD DEVELOPED A CRACK APPROXIMATELY 5" LONG FROM THE CAMERA HOUSING DOWN. I DO NOT RECALL A ROCK STRIKE EVENT HAPPENING, AND I AM THE SOLE DRIVER OF THE CAR. I JUST HAD THE WINDSHIELD REPLACED TODAY, AND BEFORE THE GLUE WAS DRY TWO CRACKS APPEARED SPONTANEOUSLY WITHOUT HAVING THE CAR IN MOTION, ON MIRRORED SIDES OF THE WINDSHIELD. OVER THE PAST SIX HOURS THAT MY CAR HAS BEEN IN THE GARAGE, ONE CRACK HAS GROWN BY AT LEAST 2". IT SEEMS THERE IS SOMETHING STRUCTURALLY UNSOUND ABOUT THE SHAPE OF THE WINDSHIELD WITH PRESSURE CRACKS SEEMING TO OCCUR SPONTANEOUSLY. | Crash: No Fire: No | 6,000 |
| Aug 2020 | VISIBILITY/WIPER | VEHICLE WINDSHIELD WAS STRUCK ON THE LOWER EDGE BY SMALL PEBBLE. THIS CAUSED A CHIP. DAYS LATER WITH THE VEHICLE SITTING THE WINDOW CRACKED. THE VEHICLE HAS BEEN SITTING FOR 3 WEEKS AND THE WINDSHIELD HAS CONTINUED TO CRACK. VEHICLE WAS MOVING DOWN THE HIGHWAY AT HIGHWAY SPEEDS. WINDSHIELDS SHOULD BE ABLE TO TAKE THIS KIND OF IMPACT WITHOUT RUINING THE WINDSHIELD. | Crash: No Fire: No | 1,200 |
| Aug 2020 | VISIBILITY/WIPER | WE HAVE HAD TWO INCIDENTS WITH OUR WINDSHIELD SINCE OWNING IT BRAND NEW FOR ONLY 8 MONTHS. THE FIRST INCIDENT WAS WHILE WE WERE DRIVING ON INTERSTATE-95 AND A SMALL ROCK HIT THE WINDSHIELD CAUSING A SMALL CHIP TO THE DRIVER-SIDE BOTTOM CORNER THAT SPIDERED QUICKLY BUT WAS SMALL ENOUGH TO BE FIXED AND SEALED. THE SECOND INCIDENT WAS ALSO WHILE WE WERE DRIVING, THIS TIME ON INTERSTATE-81, AND A SMALL ROCK HIT THE CENTER MIDDLE OF THE WINDSHIELD AND QUICKLY SPREAD AS A CRACK NEARLY 2-FEET LONG AND ANGLED. THIS CRACK COULD NOT BE REPAIRED AND THE WINDSHIELD NEEDED TO BE REPLACED. | Crash: No Fire: No | 9,500 |
| Aug 2020 | UNKNOWN OR OTHER | FRONT WINDSHIELD. WHILE IN MOTION WE OCCURRED A CRACKED WINDSHIELD WITH ONLY 1500 MILES ON THE CAR. AFTER INITIAL WINDOW HIT, THE WINDSHIELD BEGAN CRACKING RAPIDLY. | Crash: No Fire: No | 1,500 |
| Aug 2020 | VISIBILITY/WIPER | SMALL CHIP APPEARED ON SECOND DAY OF PURCHASE FOLLOWING A PEBBLE HITTING THE WINDSHIELD. THE CHIP WAS FIXED BY SAFELITE. AFTER A MONTH, HALF OF THE WINDSHIELD CRACKED WHILE THE CAR WAS PARKED IN THE DRIVEWAY (STATIONARY). THE CRACK SEEMED TO HAVE ORIGINATED FROM THE SAME SPOT OF THE PREVIOUS CHIP. THE CAR HAS 2300 MILES ON IT AND NEEDS A NEW WINDSHIELD NOW. | Crash: No Fire: No | 2,300 |
| Aug 2020 | VISIBILITY/WIPER | WINDSHIELD CRACKED AT JUST 400 MILES WHILE IRONICALLY THE CAR WAS AT A DETAIL SHOP AND THEY WERE INSTALLING EXOSHIELD THAT IS SUPPOSED TO PREVENT ROCK CHIPS AND CRACKS. THE WINDSHIELD SHATTERED IN THE LOWER RIGHT CORNER WAY DOWN BY THE HOOD AREA WHILE THE INSTALLER WAS RE-ATTACHING THE TRIM AROUND THE GLASS AND POPPING THE CLIPS BACK IN. THIS IS NOT NORMAL FOR GLASS TO CRACK LIKE THIS FROM NORMAL ACTIVITY ESPECIALLY WHEN IT WASN'T EVEN HIT. THE GLASS SHOULDN'T BREAK FROM TOUCHING IT, CLEANING IT, ETC. ALSO, ON DAY 1 RIGHT AFTER BUYING THE CAR WHILE I WAS DRIVING BACK FROM THE DEALER SOMETHING HIT IT AND CAUSED A SMALL ROCK CHIP WHICH I REPAIRED MYSELF. NEVER HAD THIS OCCUR ON DAY 1. THAT IS WHY I WAS WILLING TO PAY FOR PROTECTION FIELD TO AVOID THIS. UNACCEPTABLE. | Crash: No Fire: No | 450 |
| Aug 2020 | VISIBILITY/WIPER | HAD THE VEHICLE FOR 3 WEEKS AND WHILE DRIVING ON A HIGHWAY, THE FIRST TINY PEBBLE TO HIT WINDSHIELD CRACKED IT FROM THE DRIVERS SIDE WINDOW FRAME ALL THE WAY TO THE MIDDLE OF WINDSHIELD. WAS AFRAID THAT THE GLASS WAS GOING TO COLLAPSE IN. VERY THIN GLASS AND AFRAID TO DRIVE OF THE HIGHWAY NOW. | Crash: No Fire: No | 540 |
| Aug 2020 | VISIBILITY/WIPER | CRACK STARTING FROM MIDDLE OF WINDSHIELD AND SPIDERED DOWN. NO SIGN OF PEBBLES OR ROCKS IMPACTING WINDSHIELD. VEHICLE WAS NOT IN MOTION PARKED IN DRIVEWAY NO DAMAGE TO WINDOW NIGHT BEFORE IN MORNING CAME OUT TO CRACK DOWN MIDDLE OF WINDOW THAT SPIDERED IN TO THE SHAPE OF A J. | Crash: No Fire: No | 8,170 |
| Aug 2020 | VISIBILITY/WIPER | SMALL CHIP ON THE WINDSHIELD CAUSED A BIG RIPPLE. HAS 2500 MILES ROUGHLY ON THE CAR AND ITS AN LIMITED VERSION. ITS THE FIRST CHIP I HAVE NOTICED AND OWNING DIFFERENT MODEL CARS IN THE PAST I HAVE NEVER SEEN A CHIP CAUSING SUCH A BIG RIPPLE LIKE THIS ONE. FRUSTRATING | Crash: No Fire: No | 2,500 |
| Aug 2020 | VISIBILITY/WIPER | WINDSHIELD CRACKED FROM SMALL PEBBLE. DRIVING ~65MPH. INITIALLY JUST AN IMPACT, BUT WITHIN HOURS CRACK DEVELOPED ~25 INCHES IN LENGTH FROM ORIGIN. VEHICLE HAS LESS THAN 150 MILES ON IT. | Crash: No Fire: No | 125 |
| Aug 2020 | VISIBILITY/WIPER | WINDSHIELD CRACKED WHILE GETTING A CAR WASH. VEHICLE HAS LESS THAN 9,000 MILES ON IT. | Crash: No Fire: No | Unknown |