Complaint volume
500 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Hyundai Palisade Complaints
500 consumer-submitted complaints on record for the 2020 Hyundai Palisade, grouped by component category.
500 Total complaints
13 Crash reports
6 Fire reports
9 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are visibility/wiper, engine, suspension. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 13 crash reports, 6 fire reports, 9 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 160 complaints, with an average reported failure mileage of 13,718 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to visibility/wiper, engine, suspension?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Hyundai Palisade?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Hyundai Palisade
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Hyundai Palisade complaints?
13 Crash
6 Fire
9 Injury
0 Fatality
14 Towed
5 Medical attention
What are the most common 2020 Hyundai Palisade complaint categories?
VISIBILITY/WIPER 98
ENGINE 58
SUSPENSION 48
UNKNOWN OR OTHER 45
SEAT BELTS 33
STRUCTURE 17
POWER TRAIN,ENGINE 14
ELECTRICAL SYSTEM 13
VISIBILITY 12
POWER TRAIN 11
500 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Feb 2021 | VISIBILITY/WIPER | I HAVE A 2020 PALISADE AND I LIVE IN MAINE. TODAY WAS THE THIRD SEPARATE EPISODE THAT MY WIPERS COMPLETELY DISABLED WHILE I WAS DRIVING. I SPENT QUITE A WHILE PRIOR TO DRIVING CLEANING OUT THE AREA NEAR THE WIPERS, AND HAD TO STOP THREE TIMES ON MY HOUR LONG COMMUTE TO WORK TO CLEAR MORE ICE/SNOW FROM THE AREA WHERE THE WIPERS REST. THE FIRST TWO TIMES I WAS UNSUCCESSFUL AND IT WAS VERY DIFFICULT TO SEE. THE WIPERS WERE WORKING WHEN I LEFT MY HOUSE AND BECAME DISABLED AS I WAS DRIVING. THE WEATHER WAS A MIX OF SLEET, RAIN AND SNOW BUT WITH MINIMAL BUILDUP THAT WOULD'VE CAUSED THE WIPERS TO BE DISABLED. I HAD NO WARNING OR VISIBILITY AND AN ACCIDENT COULD HAVE EASILY OCCURRED. I HAVE A VIDEO OF THE ISSUE. | Crash: No Fire: No | 16,700 |
| Feb 2021 | VISIBILITY/WIPER | WHILE DRIVING A SMALL PEBBLE STRUCK MY WINDSHIELD AND IMMEDIATELY CRACKED IT. THIS WAS NOT A ROCK, BOULDER OR ANYTHING OF SIZE, IT WAS A PEBBLE. I HAVE SEEN THAT OTHER 2020 PALISADE OWNERS HAVE ALSO HAD THEIR WINDSHIELD CRACK UNDER THESE SAME CIRCUMSTANCES. ITS UNREAL THAT HYUNDAI IS ALLOWED TO SELL CARS WITH INSUFFICIENT WINDSHIELDS WITH THIN GLASS. THIS CAN POTENTIALLY CAUSE A SAFETY HAZARD WHEN YOUR UNABLE TO SEE OUT OF YOUR CRACKED WINDSHIELD AT HIGHWAY SPEEDS. | Crash: No Fire: No | 4,400 |
| Feb 2021 | VISIBILITY/WIPER | CRACKED DRIVER WINDOW, NO VISUAL SIGN ON DING | Crash: No Fire: No | 7,000 |
| Feb 2021 | VISIBILITY/WIPER | VEHICLE WINSHIELD CRACKED WHILE DRIVING DOWN THE ROAD. IT JUST CRACKED WITHOUT IMPACT FROM AN OBJECT. INITIAL CRACK WAS APROX 10 INCHES LONG AND NOW EXTENDS AROUND 16 LOCATED DIRECTLY IN FRONT OF DRIVER. MANUFACTURER WILL NOT COVER AND COST IS OVER $1,200 DOLLARS. HAVE DELAYED DUE TO COST BUT IT IS IMPACTING DRIVERS VISION. | Crash: No Fire: No | 6,300 |
| Jan 2021 | UNKNOWN OR OTHER | I HAVE A HYUNDAI PALISADE 2020 AND THE WINDSHIELD IS TO WEEK I REPLACE TWICE ALREADY THE HYUNDAI COMPANY HAVE TO DO SOMETHING WITH IT ..THERE'S A LOT CLAIMS WITH THIS MODEL SUV | Crash: No Fire: No | Unknown |
| Jan 2021 | STRUCTURE | DRIVER SIDE WHISTLE WHEN DRIVING THE CAR IF THE WHEN THE WIND IS COMING FROM THE DRIVER SIDE OF THE CAR. THE PROBLEM SEEMS TOT BE LIMITED TO HIGHWAY DRIVING AND ONLY LOW WHISTLES IN THE CITY. IT DON'T SEEM TO HAVE ANY WHISTLING WHEN THERE IS NO WIND, TAILWIND OR HEADWIND. THE WHISTLE WHEN ON THE HIGHWAY IS SO LOUD IT IS DISTRACTING AND MAKING IT DIFFICULT TO CONCENTRATE ON DRIVING THEREFORE A SAFETY HAZARD. THE DEALER SAY IT IS BEEN RESEARCHED AND IS HARD TO REPRODUCE THEREFORE IS DOING NOTHING ABOUT THE ISSUE. I HAVE VIDEO FILE FOR YOU TO LISTEN TO THAT I CAN UPLOAD SOMEWHERE OR SEND. | Crash: No Fire: No | 6,621 |
| Jan 2021 | VISIBILITY/WIPER | NEW 2020 PALISADE GOT A CRACKED WINDSHIELD WITHIN 3 WEEKS OF PURCHASE (300 MILES) FROM A TINY PEBBLE AT 30 MPH ON A SIDE ROAD. REPLACED ON 9/17/2020. A SECOND CRACK APPEARED YESTERDAY (1/10/21) ON THE REPLACEMENT WINSHIELD AT 6351 MILES. NOTHING WAS HEARD OR SEEN TO CAUSE THIS ONE AGAIN DRIVING G ON A SIDE ROAD. SO I HAVE HAD TWO BROKEN WINDSHIELDS ON THIS NEW VEHICLE IN A VERY SHORT TIME UNDER LIGHT DRIVING CONDITIONS. | Crash: No Fire: No | 300 |
| Jan 2021 | VISIBILITY/WIPER | WIPER SYSTEM APPEARS TO HAVE BUILT IN PROTECTION FOR THE MOTORS THAT WILL STOP THEM ANYTIME SNOW BUILDS UP IN THE WINDSHIELD WELL. THIS HAPPENS EVEN IF THE WINDSHIELD AND WINDSHIELD WELL ARE COMPLETELY CLEARED PRIOR TO STARTING A DRIVE. I'VE HAD TO PULL OVER TWICE ON THE HIGHWAY TO STOP THE VEHICLE, CLEAR THE SNOW, TURN THE VEHICLE OFF AND BACK ON TO START THE WIPERS TO WORK AGAIN. AGAIN, TO BE CLEAR, ALL SNOW WAS REMOVED FROM THE WINDSHIELD PRIOR TO DRIVING. | Crash: No Fire: No | 1,500 |
| Jan 2021 | UNKNOWN OR OTHER | BOUGHT CAR IN AUGUST 2020 IN JUST A MONTH OWNING IT ROCK CHIPPED THE WINDSHIELD AND CAUSED A HUGE CRACK. TOOK THREE MONTHS FOR REPLACEMENT. WAS FIXED MID NOVEMBER. NOW A MONTH LATER NOTHING HIT MY WINDSHIELD AND IT HAS ANOTHER CRACK. IT WAS SITTING IN MY DRIVEWAY. | Crash: No Fire: No | 300 |
| Dec 2020 | VISIBILITY/WIPER | WHILE DRIVING DURING SNOWFALL, SNOW ACCUMULATED OVER WIPER AREA AND BLOCKS WIPERS FROM MOVING. WE HAD TO PULL OVER ON HIGHWAY IN MIDDLE OF SNOWSTORM AND CLEAR THE WIPER AREA. EXTREMELY DANGEROUS FOR MYSELF AND FAMILY. THE WIPERS TURN OFF IF THERE'S EVEN A LITTLE AMOUNT OF RESISTANCE, AND THE HOOD DESIGN ALLOWS FOR BUILD UP ACCUMULATION OF SNOW WHERE THE WIPERS GO. | Crash: No Fire: No | 11,000 |
| Dec 2020 | STRUCTURE | INTERMITTENT WHISTLING SOUND AND EXCESSIVE WIND NOISE. APPEARS TO ORIGINATE FROM THE FRONT DRIVER AND PASSENGER DOORS/WINDOWS. THIS MAKES DRIVING VERY UNCOMFORTABLE AT SPEEDS OVER 50 MPH | Crash: No Fire: No | 500 |
| Dec 2020 | UNKNOWN OR OTHER,VISIBILITY/WIPER | THE CAR WAS PARKED ON MY DRIVEWAY. THE WEATHER DURING THE DAY WAS 65 BUT THEN FROZE AT NIGHT. SOMETIME DURING THE NIGHT MY ENTIRE BACK WINDSHIELD SHATTERED. THERE WAS GLASS ALL THE WAY UP TO THE FRONT OF THE VEHICLE, IN THE CUP HOLDERS, EVERYWHERE. THE ARM OF THE WIPER ALSO BROKE IN HALF. THERE WAS NO EVIDENCE OF SOMETHING BEING THROWN OR ANYTHING HITTING THE CAR. THERE WAS NO OTHER DAMAGE TO THE VEHICLE BESIDES THE WINDSHIELD BEING SHATTERED. | Crash: No Fire: No | 9,000 |
| Nov 2020 | VISIBILITY/WIPER | WE WERE DRIVING ON US-27 AND A PEBBLE SIZED STONE HIT THE FRONT WINDSHIELD AND HAD CAUSED A 18 INCH LINEAR CRACK ON THE CENTER OF THE WINDSHIELD EXTENDING ALL THE WAY TO THE TOP OF THE FRAME. | Crash: No Fire: No | 2,360 |
| Nov 2020 | STRUCTURE | HORRIBLE WHOOSHING SOUND COMES THROUGH BOTH THE DRIVER AND PASSENGER SIDE WINDOWS WHEN GOING 50MPH OR ABOVE. HYUNDAI HAS KNOW ABOUT IT SINCE EARLY THEIR AND ISSUED A SERVICE BULLETIN; HOWEVER, THEY LATER RETRACTED IT WITH NO ADDITIONAL NEXT STEPS. THIS HAS HAPPENED SINCE I PURCHASED THE CAR IN FEBRUARY AND HAS BEEN ACKNOWLEDGED / CONFIRMED BY THE DEALER. THAT SAID, THE DEALER WILL NOT TAKE ACTION WITHOUT ANOTHER SERVICE BULLETIN. | Crash: No Fire: No | Unknown |
| Oct 2020 | VISIBILITY/WIPER | AT 5,600 MILES A CRACK DEVELOPED BEHIND THE REARVIEW MIRROR ON THE WINDSHIELD. WITHIN A DAY THE CRACK TRAVELED FURTHER DOWN AND CURVED TOWARD THE DRIVERS SIDE OF THE WINDSHIELD. THE CAR WAS PARKED IN THE GARAGE WHEN THIS OCCURRED. UPON INSPECTION OF THE WINDSHIELD IT LOOKED AS IF A ROCK HAD HIT THE WINDSHIELD BUT NOT BIG ENOUGH THAT WE RECALLED HEARING ANY IMPACT WHILE DRIVING. THE WINDSHIELD IS NOW A SAFETY HAZARD AND NEEDS TO BE REPLACED. | Crash: No Fire: No | 5,600 |
| Oct 2020 | SEATS,UNKNOWN OR OTHER | NOXIOUS SMELL INSIDE VEHICLE OF GARLIC OR OFF-GASSING OF CHEMICALS. THE SMELL IS OVERWHELMING AND MAKES IT IMPOSSIBLE TO USE THE PALISADE UNTIL YOU HAVE AIRED IT OUT COMPLETELY. MANY COMPLAINTS ON THIS TOPIC ON MESSAGE BOARDS AND NO RESOLUTION FOR OVER 6 MONTHS. HYUNDAI WON'T PERMIT US TO RETURN THE VEHICLE AND THIS SMELL COULD BE CONNECTED TO POISONOUS CHEMICALS USED IN THE PRODUCTION OF THE LEATHER SEATING. AN INVESTIGATION MUST BE COMPLETED AS IT PRESENTS A HEALTH AND SAFETY HAZARD. | Crash: No Fire: No | Unknown |
| Oct 2020 | UNKNOWN OR OTHER | ONLY 2,500 MILES AND NEEDS A FULL WINDSHIELD REPLACEMENT. A SMALL ROCK HIT THE WINDOW, A SMALL CHIP WHICH IMMEDIATELY SPREAD INTO A CRACK ACROSS THE DRIVERS SIDE OF THE WINDSHIELD. AND HAVE TO WAIT 6 WEEKS TO GET IT REPLACED BECAUSE THE WINDSHIELD IS ON BACKORDER - THERE MUST BE AN ISSUE THAT A BRAND NEW VEHICLE ALREADY HAS A BACKORDER ON A REPLACEMENT WINDSHIELD! | Crash: No Fire: No | 2,162 |
| Oct 2020 | VISIBILITY/WIPER | WITHIN A MONTH OF USING MY VEHICLE IT GOT A SMALL CHIP/CRACK ON THE WINDSHIELD. I DONT RECALL HOW IT COULD HAVE HAPPENED. I FIND IT RIDICULOUS HOW WITHIN ONE MONTH I HAD TO GET MY GLASS FIXED. | Crash: No Fire: No | Unknown |
| Oct 2020 | VISIBILITY/WIPER | A SMALL RICE SIZE PEBBLE HIT WINDSHIELD AND CRACKED WINDSHIELD. ANY NORMAL WINDSHIELD WOULD NOT HAVE CRACKED AT ALL. UPON ATTEMPT TO GET IT REPAIRED, THE CRACK SPREAD 2 FEET. THESE WINDSHIELDS ARE VERY POORLY DESIGNED AND HAVE A MAJOR INTEGRITY ISSUE. | Crash: No Fire: No | 4,000 |
| Oct 2020 | VISIBILITY/WIPER | WINDSHIELD DEVELOPED A CRACK OUT OF NOWHERE. NEVER SAW IT GET HIT, BUT LARGE SPREADING CRACK WAS THERE ONE MORNING ... VERY WEAK GLASS. | Crash: No Fire: No | 10,750 |
| Oct 2020 | UNKNOWN OR OTHER,VISIBILITY/WIPER | INSIDE OF SIX MONTHS I HAVE HAD TWO WINDSHIELDS THAT HAVE HAD TO BE REPLACED. FROM THE SMALLEST CHIP THE ENTIRE WINDSHIELD SPIDERWEBS AND GOES ALL THE WAY ACROSS THE WINDSHIELD THIS IS NOT NORMAL AND I AM WONDERING WHAT ANYONE IS DOING REGARDING THIS PROBLEM. THE WINDSHIELDS ARE VERY THIN AND THIS APPEARS TO BE A SAFETY HAZARD. THE LITERALLY WATCHED WHILE DRIVING THE SMALL ROCK CHIP TURN INTO A COMPLETE SPIDERWEB ACROSS MY WINDOW. | Crash: No Fire: No | 8,000 |
| Oct 2020 | SEATS | SEATS SMELL ABSOLUTELY ATROCIOUS LIKE GARLIC BREATHE, SMELL IRRADIATES FROM THE SEATS NAPPA LEATHER | Crash: No Fire: No | 500 |
| Oct 2020 | STEERING,SUSPENSION | MY VEHICLE HAS WHAT APPEARS TO BE A MAJOR ALIGNMENT ISSUE. WHEN DRIVING ON ALMOST ANY STRAIGHT STRETCH OF ROAD THE VEHICLE PULLS/VEERS TO THE RIGHT. DEALER SAYS THIS IS AS DESIGNED FROM HYUNDAI AND THAT THEY HAVE CHECKED "EVERYTHING". I AM BAFFLED THAT ANY CAR CAN BE "DESIGNED" TO NOT DRIVE STRAIGHT. THEY CLAIM ALL HYUNDAI VEHICLES ARE "DESIGNED" TO PULL TO THE RIGHT. ONE THE TEST DRIVE WITH THE SERVICE MANAGER, DRIVING 50 - 60 MPH, MY VEHICLE DRIFTED 1 AND A HALF LANES TO THE RIGHT ON ITS OWN. UNDER ACCELERATION IT VEERED 3 LANES TO THE RIGHT. THIS WAS IN A MATTER OF 6 OR 7 SECONDS. THIS HAPPENS ON ALMOST ALL ROADS AND INTERSTATES, NOT JUST SOME. THE DEALER SAYS THERE IS NOTHING TO REPAIR AND THIS IS "NORMAL" AND TO TAKE IT UP WITH THE MANUFACTURER. I CAN PROVIDE VIDEO OF THE ISSUE. | Crash: No Fire: No | 5,000 |
| Oct 2020 | VISIBILITY/WIPER | WINDSHIELD DEVELOPED A HAIRLINE CRACK RUNNING HORIZONTALLY OVER MOST OF THE WIDTH, THEN TURNING UPWARD FOR ABOUT A FOOT ON PASSENGER SIDE. NO STONE CHIPS OR IMPACT MARKS, JUST A SPONTANEOUS CRACK THAT I NOTICED IN BRIGHT SUN. IT IS SPREADING. | Crash: No Fire: No | 5,000 |
| Sep 2020 | UNKNOWN OR OTHER | MY WIFE STATED WHEN SHE GOT OUT OF WORK AND START DRIVING SHE NOTICE THE FRONT WINDSHIELD HAS A CRACK NEXT TO THE REAR MIRROR. THE VEHICLE WAS STATIONARY ALL THAT TIME. | Crash: No Fire: No | 350 |