Complaint volume
517 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Hyundai Palisade Complaints
517 consumer-submitted complaints on record for the 2020 Hyundai Palisade, grouped by component category.
517 Total complaints
13 Crash reports
6 Fire reports
9 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are visibility/wiper, engine, suspension. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 13 crash reports, 6 fire reports, 9 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 162 complaints, with an average reported failure mileage of 13,906 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to visibility/wiper, engine, suspension?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Hyundai Palisade?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Hyundai Palisade
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Hyundai Palisade complaints?
13 Crash
6 Fire
9 Injury
0 Fatality
14 Towed
5 Medical attention
What are the most common 2020 Hyundai Palisade complaint categories?
VISIBILITY/WIPER 98
ENGINE 63
SUSPENSION 49
UNKNOWN OR OTHER 45
SEAT BELTS 36
STRUCTURE 17
POWER TRAIN,ENGINE 15
ELECTRICAL SYSTEM 13
VISIBILITY 12
POWER TRAIN 11
517 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2020 | VISIBILITY,VISIBILITY/WIPER | WINDSHIELD WILL CRACK WHEN BARELY HIT WITH ROCKS ON ROAD. I'VE HAD VEHICLE LESS THAN 10 MONTHS AND 1ST CRACK HAPPENED 3WEEKS AFTER I GOT VEHICLE. AFTER 2 ND CRACK, 1 MONTH LATER, I TRIED TO GET IT FILLED BUT IT STARTED TO RUN SO HE HAD TO STOP. SINCE THEN, I'VE GOTTEN 2 MORE CHIPS. THE PLACE I TRIED TO HAVE FILLED HAS NOW RAN COMPLETELY ACROSS THE CENTER OF MY SHIELD, ABOUT 2 FEET!!!! I HAVE NO CHOICE BUT TO REPLACE ENTIRE SHIELD. I'VE HAD 2 GLASS REPAIR SHOPS SAY THEY WON'T TOUCH PALISADE SHIELDS BC THE GLASS RUNS AND BREAKS EASILY. I BELIEVE IT TO BE DEFECTIVE!!!!! I'VE NEVER HAD TO REPLACE A SHIELD IN 30 YEARS OF DRIVING AND HAVE NEVER SEEN ONE CRACK THIS EASILY. SOMETHING IS WRONG. *TR | Crash: No Fire: No | 500 |
| May 2020 | UNKNOWN OR OTHER | I HAVE COMPLAINED SINCE I PURCHASED THIS VEHICLE IN SEPT 2019, WHEN YOU ARE TRYING TO PARK AND YOU PRESS THE REVERSE BUTTON SOMETIMES IT TAKES TWO OR THREE TIMES PRESSING TO GET THE VEHICLE TO GO INTO REVERSE. THIS HAS HAPPENED ON FLAT ROAD, ON A HILL IN THE CITY, THIS LAST TIME WHEN I PUT IT IN REVERSE IT DIDN'T GO AND WHEN I LET OFF THE BRAKE THINKING IT WAS IN GEAR IT JOLTED FORWARD AND WRECKED INTO THE CAR IN FRONT OF ME. *TR | Crash: Yes Fire: No | 16,000 |
| May 2020 | UNKNOWN OR OTHER | WIND NOISE BOTH FRONT WINDOWS ONLY WHEN A/C IS ON DURING DRIVING. *TR | Crash: No Fire: No | 50 |
| Apr 2020 | VISIBILITY/WIPER | SCRATCHES AND HAIRLINE CRACKS IN THE WINDSHIELD. | Crash: No Fire: No | 2,000 |
| Apr 2020 | VISIBILITY/WIPER | I HAVEN'T BEEN DRIVING MY VEHICLE VERY MUCH AT ALL AND PUSHED UP TO ADJUST MY REARVIEW MIRROR AND IT CRACKED MY WINDSHEILD. | Crash: No Fire: No | 2,700 |
| Apr 2020 | VISIBILITY/WIPER | EITHER A SMALL STONE OR BUG HIT MY WINDSHIELD ON THE HIGHWAY IN THE LOWER CENTER AREA AND WINDSHIELD NOW HAS A SMALL SEMI CIRCLE CRACK. WHAT EVER HIT THE WINDSHIELD WAS SO SMALL I COULD BARELY HEAR IT WHEN IT HAPPENED. I'VE READ OTHER COMPLAINTS ABOUT THIS SAME ISSUE. *TR | Crash: No Fire: No | 7,500 |
| Apr 2020 | ELECTRICAL SYSTEM | MAIN TOUCH SCREEN WILL NOT RESPOND WHEN IT IS COLD OUTSIDE. WE WERE AT OUR HOME IN WISCONSIN UNTIL OCT 30, 2019 AND IT WOULD NOT RESPOND TO TOUCH ( NAVIGATION WOULD RESPOND TO VOICE ONLY). NOVEMBER 4 UNTIL APRIL 4 2020 WE WERE IN ARIZONA ( TEMP IN THE 65-75 RANGE)AND HAD NO PROBLEMS. APRIL 4 TILL PRESENT IT WILL NOT WORK IN WISCONSIN (TEMP IN THE 40-50F RANGE). ALSO SCREEN GETS VERY WARM ALMOST HOT TO TOUCH WHEN IT WILL NOT RESPOND TO TOUCH. HOPPING IT WILL NOT START FIRE BEFORE IT GETS FIXED. *TR | Crash: No Fire: No | 7,500 |
| Apr 2020 | AIR BAGS | TL* THE CONTACT OWNS A 2020 HYUNDAI PALISADE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE WITH A PASSENGER SEATED IN THE FRONT PASSENGER SEAT, AIR BAG SYSTEM DEACTIVATED. THE FAILURE WAS INTERMITTENT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100. CONSUMER CALLED THE MANUFACTURER, DEALER AND THE INSURANCE COMPANY.*JB | Crash: No Fire: No | 100 |
| Apr 2020 | ELECTRICAL SYSTEM,VISIBILITY/WIPER | 1) FIRST ISSUE WAS A CRACKED WINDSHIELD WITHIN THE FIRST 500 MILES. DRIVING DOWN THE HIGHWAY, NO FOREIGN OBJECT, SUDDENLY A CRACK STARTED TO FORM. 2) SECOND ISSUE IS A BLIND SPOT WARNING SYSTEM ALERT WHEN NO CARS ARE PRESENT. 3) THIRD ISSUE IS AUTOMATIC WIPER THAT SUDDENLY COME ON WHEN NO RAIN OR DEBRIS ARE PRESENT. 4) FOURTH ISSUE, BUT FAR FROM THE LAST, IS THE ONGOING WIND NOISE PROBLEM THAT HYUNDAI CAN’T SEEM TO SOLVE. IT IS SO LOUD ON THE HIGHWAY THAT THE DRONE IS LOUDER THAN THE RADIO. I’VE MEASURED THIS AS HIGH AS 86DB. | Crash: No Fire: No | 500 |
| Apr 2020 | VISIBILITY/WIPER | THERE IS AN L SHAPED CRACK IN MY WINDSHIELD. MY VEHICLE ONLY HAS 1,400 MILES AND NOW THIS LONG CRACK IN THE WINDSHIELD. *TR | Crash: No Fire: No | 1,375 |
| Apr 2020 | VISIBILITY/WIPER | DRIVING ON THE HIGHWAY AND A SMALL PEBBLE HIT THE WINDSHIELD. WENT HOME CALLED HYUNDAI DEALERSHIP INQUIRED ABOUT MY BUMPER TO BUMPER WARRANTY AND WAS TOLD THAT WINDSHIELDS WERE NOT COVERED. THE NEXT DAY THAT SMALL CRACK DOT GREW TO LINE CRACKS ABOUT 12-14' LONG. I CALLED HYUNDAI AND TOLD THEM THAT THEIR WINDSHIELDS WE'RE FAULTY AND NOT DURABLE BECAUSE THEY GREW INTO LONG CRACKS!!! I TOLD THEM THAT I DIDN'T KNOW HOW THAT COULD OF HAPPENED SINCE WE HAVEN'T DRIVEN BECAUSE OF THIS QUARANTINE ISSUE, THE ONLY LOGICAL EXPLANATION WAS THE PRESSURE INSIDE THE CAR MIGHT OF CAUSED IT??? THEY SUGGESTED I FLIP THE BILL OR FILE A CLAIM WITH MY INSURANCE AND PAY THE DEDUCTIBLE. | Crash: No Fire: No | 15,400 |
| Apr 2020 | VISIBILITY/WIPER | WHILE DRIVING ON THE INTERSTATE AT 65 MPH, A SMALL PEBBLE STRUCK MY WINDSHIELD AND CREATED A 2 INCH "SPIDER" CRACK. THE SOUND OF THE IMPACT WAS MINIMAL AND HAD THE OBJECT THAT STRUCK MY WINDSHIELD BEEN LARGER, I BELIEVE THE OBJECT WOULD HAVE PENETRATED MY WINDOW AND POTENTIALLY CAUSED INJURY TO MY FRONT SEAT OCCUPANT. AFTER DISCUSSION WITH MANY PALISADE OWNERS ON A FACEBOOK OWNERS FORUM, OTHER OWNERS ARE EXPERIENCING SIMILAR ISSUES WITH CRACKED WINDSHIELDS FROM NOMINAL PEBBLE STRIKES. I HAVE EXPERIENCED PEBBLE STRIKES ON MY OTHER VEHICLES THAT SOUNDED LIKE A CANON BALL HIT MY WINDSHIELD WITH ABSOLUTELY NO DAMAGE AND THE PEBBLE THAT STRUCK MY PALISADE BARELY MADE A SOUND AS IT IMPACTED MY WINDSHIELD. I BELIEVE THIS IS A MAJOR SAFETY CONCERN WITH MY 2020 HYUNDAI PALISADE. | Crash: No Fire: No | 5,500 |
| Apr 2020 | VISIBILITY/WIPER | THE WINDSHIELD APPEARS TO BE VERY PROBE TO CRACKING. WHEN PURCHASED OUR VEHICLE THE WINDSHIELD CRACKED FROM WHAT APPEARS TO HAVE BEEN A SMALL PEBBLE ON THE ROAD BUT WASN'T LOUD ENOUGH TO NOTICED. IT WAS UNTIL LATER THAT WE SAW THE CRACK HAD EXPENDED FROM THE PASSENGER SIDE TO THE MIDDLE OF THE WINDSHIELD. | Crash: No Fire: No | 140 |
| Mar 2020 | UNKNOWN OR OTHER | TERRIBLE WHISTLING NOISE COMING FROM FRONT PASSENGER SIDE WINDOW/DOOR HAPPENS WHEN AT OR OVER 60MPH. TOOK TO DEALER AND CLAIMED THEY CORRECTED, BUT NEVER WENT AWAY. NOW GOTTEN WORSE AND SAME ISSUES COMING FROM DRIVER WINDOW/DOOR. | Crash: No Fire: No | 2,500 |
| Mar 2020 | VISIBILITY/WIPER | A SMALL ROCK IMPACT AT THE BASE OF THE WINDSHIELD IMMEDIATELY SPREAD AND BECAME A LARGE SEMI-CIRCLE SHAPED CRACK. THERE WAS NO OPPORTUNITY TO REPAIR BEFORE SPREAD. ATTEMPTS BY MY DEALER AND ME TO APPEAL TO HYUNDAI TO COVER THE REPAIR FOR THIS BASED ON NUMEROUS COMPLAINTS OF RAPID CRACKS FOR THIS VEHICLE AND THE KIA TELLURIDE WERE DENIED. KIA HAS PROACTIVELY CONTACTED THEIR CUSTOMERS TO INFORM THEM THAT THEY ARE LOOKING INTO THE ISSUE AND KIA IS COVERING THE COSTS FOR REPAIR/REPLACEMENT. SOMETHING IS DEFINITELY WRONG WITH THE WINDSHIELD GLASS BEING USED FOR THESE COUSIN VEHICLES. | Crash: No Fire: No | 5,860 |
| Mar 2020 | SEATS,UNKNOWN OR OTHER | WIND NOISE FROM ALL WINDOWS AT SPEEDS ABOVE 30MPH. NOTICED THE WIND NOISE ON PICKUP OF NEW CAR FROM DEALERSHIP. SENT IN FOR 2 'FIXES' BUT PROBLEM PERSISTS. 'WALK-IN' SEAT FUNCTION IN 2ND ROW WORKS BUT NO LONGER SLIDES FORWARD. ALL WHEEL HUBS HAVE EXCESSIVE RUST. MILEAGE WHEN FIRST NOTICED THE RUST WAS ABOUT 4000 MILES. RUST LEAKS THROUGH THE WHEEL CAPS | Crash: No Fire: No | 4,000 |
| Mar 2020 | SEATS | I PURCHASED A NEW 2020 HYUNDAI PALISADE SEL FROM QUIRK HYUNDAI IN BANGOR MAINE ON 3/06/2020, UPON GETTING IT HOME AND USING IT WITH MY CHILDREN, WE DISCOVERED THAT THE WALK THROUGH SHOULDER BUTTON, IF PRESSED, WILL STILL CAUSE THE SEAT TO FOLD AND SLIDE FORWARD EVEN WITH A PASSENGER, AND IF THE VEHICLE IS IN MOTION THIS FUNCTION IS STILL ENABLED. I HAD MY 8 YEAR OLD TRIPLETS IN THE VEHICLE ON 3/07/2020, AND WE WERE DRIVING IN TOWN TO THE LOCAL RESTAURANT. CHILDREN, BEING INQUISITIVE, WERE INSPECTING EVERY FEATURE OF THE VEHICLE WITHIN THEIR REACH. ONE PRESSED THE BUTTON AND WE HEARD THE ELECTRONIC RELEASE, UNSURE OF WHAT THE SOUND WAS AT THE TIME, I DID AN INSPECTION LATER AND REALIZED IT WAS THE WALK THROUGH LATCH. I THEN RAN A FEW CIRCUMSTANTIAL EXPERIMENTS WITH MY ADULT SON TO TEST MY CONCERN THAT THIS FEATURE MIGHT CAUSE HARM IF ACTIVATED AT THE WRONG TIME. MY CONCERNS WERE CONFIRMED WITH THIS TEST. MY ADULT SON IN THE SEAT, PRESSED THE BUTTON WHILE I WAS DRIVING 5 MILES PER HOUR, AND THEN I APPLIED THE BRAKES. IN ONCE INSTANCE, HIS SEAT WENT FULL FORWARD AND HE WAS FORCEFULLY PROJECTED INTO THE SEAT IN FRONT OF HIM . I WAS ABLE TO DOCUMENT THIS AND HAVE FORWARDED THE VIDEO TO HYUNDAI USA, IT IS AVAILABLE FOR VIEWING ON YOUTUBE ONLY THROUGH THE LINK AT HTTPS://YOUTU.BE/A4-MSQZB-74. | Crash: No Fire: No | 416 |
| Mar 2020 | VISIBILITY/WIPER | ON 3/2/20 I WAS TRAVELING AT 49 MPH ON A CITY STREET A SMALL PEBBLE STRUCK THE WINDSHIELD IN THE TOP RIGHT (PASSENGER) SIDE BY THE A-PILLAR. THE NEXT MORNING I HAD A 24 INCH CRACK ACROSS THE WINDSHIELD. | Crash: No Fire: No | 4,500 |
| Mar 2020 | STRUCTURE,UNKNOWN OR OTHER | WIND NOISE DURING DRIVING AT 35-40 MPH IN CABIN NEAR DRIVER AND PASSENGER DOORS, BECOMES MORE LOUDER ON THE FREEWAY. A CRACK IN THE FRONT WINDSHIELD AFTER ROCK/DEBRIS HAD NICKED THE FRONT WINDSHIELD WHILE ON THE FREEWAY. THE CRACK QUICKLY KEEPS ON EXPANDING IN A SHORT PERIOD OF TIME AFTER GETTING NICKED. | Crash: No Fire: No | 450 |
| Mar 2020 | STRUCTURE | WIND NOISE FROM FRONT DRIVER & PASSENGER DOOR/WINDOW. INITIAL PROBLEM WAS LOW HUM/WHISTLE FROM DRIVER'S SIDE INTERMITTENT AT HIGHWAY SPEEDS. HAS HAPPENED MORE RECENTLY AT 50 MPH. MORE RECENTLY A HIGH PITCHED WHISTLE IS COMING FROM THE PASSENGER FRONT WINDOW AREA AT SPEEDS AS LOW AS 30 MPH. BOTH SOUNDS ARE VERY DISTRACTING TO THE DRIVER. | Crash: No Fire: No | 1,200 |
| Feb 2020 | SEATS | TL* THE CONTACT OWNS A 2020 HYUNDAI PALISADE. WHILE DRIVING 35 MPH THERE WAS AN ABNORMAL POPPING NOISE DETECTED. THE CONTACT NOTICED THE PASSENGER SECOND ROW SEAT WAS NOT SECURED IN PLACE. THE CONTACT CALLED ROUTE 60 HYUNDAI 8575 20TH ST, VERO BEACH, FL 32966 (772) 569-6004 BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 2,500. | Crash: No Fire: No | 2,500 |
| Feb 2020 | STRUCTURE | WIND NOISE OCCURS WITH WINDOWS/ DOORS, TO INCLUDE THE SUNROOF. IT OCCURS AT ALL VEHICLE SPEEDS. WHEN THE CAR IS SITTING, A 10MPH GUST OF WIND ALSO CAUSES THIS NOISE. THE SUN ROOF IS THE WORSE WHEN IT COMES TO THIS NOISE, BUT THE SHADE DAMPENS THE SOUND, SO IT'S NEVER OPEN. | Crash: No Fire: No | 22 |
| Feb 2020 | UNKNOWN OR OTHER | WHISTLING NOISE IN DRIVER'S SIDE WINDOW WHEN THE CAR GOES OVER 70 MPH AND THE WIND HITS THE WINDOW AT THE RIGHT ANGLE. 3 FIXES AT THE DEALERSHIP, INCLUDING NEW SEALS. SERVICE MECHANIC SAID ALL THE CARS ON THE LOT HAVE THE SAME ISSUE, WHICH IS VERY DISTRACTING. | Crash: No Fire: No | 3,000 |
| Feb 2020 | UNKNOWN OR OTHER | HAVE WIND WHISTLING NOISE COMING FROM THE DRIVER'S SIDE WINDOW AT SPEEDS OVER 50 MPH. | Crash: No Fire: No | 20 |
| Feb 2020 | UNKNOWN OR OTHER | I DO NOT FEEL THAT THIS VEHICLE IS COMPLETELY SAFE. THERE DOOR/WINDOW AREA IS NOT SEALED PROPERLY. I DO NOT FEEL COMFORTABLE DRIVING THE VEHICLE ON THE HIGHWAY OR AT A HIGH SPEED BECAUSE THE DOOR AREA SEEMS UNSTABLE. | Crash: No Fire: No | 17,000 |