Complaint volume
500 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Hyundai Palisade Complaints
500 consumer-submitted complaints on record for the 2020 Hyundai Palisade, grouped by component category.
500 Total complaints
13 Crash reports
6 Fire reports
9 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are visibility/wiper, engine, suspension. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 13 crash reports, 6 fire reports, 9 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 160 complaints, with an average reported failure mileage of 13,718 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to visibility/wiper, engine, suspension?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Hyundai Palisade?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Hyundai Palisade
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Hyundai Palisade complaints?
13 Crash
6 Fire
9 Injury
0 Fatality
14 Towed
5 Medical attention
What are the most common 2020 Hyundai Palisade complaint categories?
VISIBILITY/WIPER 98
ENGINE 58
SUSPENSION 48
UNKNOWN OR OTHER 45
SEAT BELTS 33
STRUCTURE 17
POWER TRAIN,ENGINE 14
ELECTRICAL SYSTEM 13
VISIBILITY 12
POWER TRAIN 11
500 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2020 | VISIBILITY/WIPER | ON 3/2/20 I WAS TRAVELING AT 49 MPH ON A CITY STREET A SMALL PEBBLE STRUCK THE WINDSHIELD IN THE TOP RIGHT (PASSENGER) SIDE BY THE A-PILLAR. THE NEXT MORNING I HAD A 24 INCH CRACK ACROSS THE WINDSHIELD. | Crash: No Fire: No | 4,500 |
| Mar 2020 | STRUCTURE,UNKNOWN OR OTHER | WIND NOISE DURING DRIVING AT 35-40 MPH IN CABIN NEAR DRIVER AND PASSENGER DOORS, BECOMES MORE LOUDER ON THE FREEWAY. A CRACK IN THE FRONT WINDSHIELD AFTER ROCK/DEBRIS HAD NICKED THE FRONT WINDSHIELD WHILE ON THE FREEWAY. THE CRACK QUICKLY KEEPS ON EXPANDING IN A SHORT PERIOD OF TIME AFTER GETTING NICKED. | Crash: No Fire: No | 450 |
| Mar 2020 | STRUCTURE | WIND NOISE FROM FRONT DRIVER & PASSENGER DOOR/WINDOW. INITIAL PROBLEM WAS LOW HUM/WHISTLE FROM DRIVER'S SIDE INTERMITTENT AT HIGHWAY SPEEDS. HAS HAPPENED MORE RECENTLY AT 50 MPH. MORE RECENTLY A HIGH PITCHED WHISTLE IS COMING FROM THE PASSENGER FRONT WINDOW AREA AT SPEEDS AS LOW AS 30 MPH. BOTH SOUNDS ARE VERY DISTRACTING TO THE DRIVER. | Crash: No Fire: No | 1,200 |
| Feb 2020 | SEATS | TL* THE CONTACT OWNS A 2020 HYUNDAI PALISADE. WHILE DRIVING 35 MPH THERE WAS AN ABNORMAL POPPING NOISE DETECTED. THE CONTACT NOTICED THE PASSENGER SECOND ROW SEAT WAS NOT SECURED IN PLACE. THE CONTACT CALLED ROUTE 60 HYUNDAI 8575 20TH ST, VERO BEACH, FL 32966 (772) 569-6004 BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 2,500. | Crash: No Fire: No | 2,500 |
| Feb 2020 | STRUCTURE | WIND NOISE OCCURS WITH WINDOWS/ DOORS, TO INCLUDE THE SUNROOF. IT OCCURS AT ALL VEHICLE SPEEDS. WHEN THE CAR IS SITTING, A 10MPH GUST OF WIND ALSO CAUSES THIS NOISE. THE SUN ROOF IS THE WORSE WHEN IT COMES TO THIS NOISE, BUT THE SHADE DAMPENS THE SOUND, SO IT'S NEVER OPEN. | Crash: No Fire: No | 22 |
| Feb 2020 | UNKNOWN OR OTHER | WHISTLING NOISE IN DRIVER'S SIDE WINDOW WHEN THE CAR GOES OVER 70 MPH AND THE WIND HITS THE WINDOW AT THE RIGHT ANGLE. 3 FIXES AT THE DEALERSHIP, INCLUDING NEW SEALS. SERVICE MECHANIC SAID ALL THE CARS ON THE LOT HAVE THE SAME ISSUE, WHICH IS VERY DISTRACTING. | Crash: No Fire: No | 3,000 |
| Feb 2020 | UNKNOWN OR OTHER | HAVE WIND WHISTLING NOISE COMING FROM THE DRIVER'S SIDE WINDOW AT SPEEDS OVER 50 MPH. | Crash: No Fire: No | 20 |
| Feb 2020 | UNKNOWN OR OTHER | I DO NOT FEEL THAT THIS VEHICLE IS COMPLETELY SAFE. THERE DOOR/WINDOW AREA IS NOT SEALED PROPERLY. I DO NOT FEEL COMFORTABLE DRIVING THE VEHICLE ON THE HIGHWAY OR AT A HIGH SPEED BECAUSE THE DOOR AREA SEEMS UNSTABLE. | Crash: No Fire: No | 17,000 |
| Jan 2020 | UNKNOWN OR OTHER | BLIND SPOT SAFETY WARNING KEEPS POPPING UP AFTER DRIVING FOR ABOUT 8-10 MINS. ALSO A LOUD WHISTLING NOISE FROM DRIVERS SIDE LIKE IF YOUR WINDOW IS OPEN. VERY ANNOYING WHISTLE SOUND. | Crash: No Fire: No | 1,300 |
| Jan 2020 | VISIBILITY/WIPER | WINDSHIELD CRACKS EASILY. KIA HAS THE SAME ISSUE WITH TELURIDE AND KIA IS REPLACING FOR FREE IF THERE ARE CRACKING ISSUES. | Crash: No Fire: No | 1,003 |
| Jan 2020 | STRUCTURE,ELECTRONIC STABILITY CONTROL (ESC) | TWO ISSUES: 1. WARNING INDICATOR COMES ON ALONG WITH A WARNING THAT READS "CHECK BLIND-SPOT COLLISION WARNING SYSTEM." THESE WARNING COME ON AFTER DRIVING FOR ABOUT 10 MINUTES, AND COME ON EVEN WHEN NO OTHER VEHICLES ARE AROUND OR IN BLIND-SPOT. SEEMS TO BE A FAULTY SENSOR. AT TIME OF WRITING THIS, VEHICLE ONLY HAS ABOUT 500 (FIVE HUNDRED) MILES. 2. LOUD WHISTLE/WIND NOISE FROM COMING IN FROM DRIVER SIDE DOOR. OCCURS WHEN TRAVELING AT APPROXIMATELY 50+ MPH. SEEMS LIKE THE DOOR IS NOT SEALED PROPERLY, EVEN THOUGH IT IS SHUT ALL THE WAY. LOUD NOISE COULD CAUSE DRIVER TO BE UNABLE TO HEAR EMERGENCY SIRENS, WHICH COULD BE FATAL OR CAUSE TRAFFIC VIOLATIONS. WITH BOTH ISSUES THE VEHICLE IS IN MOTION, ON CITY STREETS AND HIGHWAY. THE WARNING INDICATOR WITH THE BLIND SPOT WARNING WILL EVEN STAY ON WHEN THE VEHICLE IS PULLED INTO A LOT, COMES TO A STOP, PLACED IN PARK, AND WITH NO ONE AROUND. | Crash: No Fire: No | 500 |
| Dec 2019 | UNKNOWN OR OTHER | WINDSHIELD CRACKED AT 600 MILES WHILE DRIVING ON HIGHWAY. | Crash: No Fire: No | 600 |
| Dec 2019 | STEERING,UNKNOWN OR OTHER | 'CHECK BLIND SPOT COLLISON WARNING SYSTEM' ERROR MESSAGE APPEARS EVERY TRIP AFTER 10-15 MINUTES. MY PALISADE ALSO STEERS TOWARD THE CENTER LANE AND DOES NOT STAY IN THE MIDDLE OF THE LANE AS INTENDED. I FEEL VERY UNSAFE BEING SO CLOSE TO ONCOMING TRAFFIC, AND IT CAUSES ARM FATIGUE TO KEEP STEERING AWAY FROM THE CENTER. FINALLY, THERE IS A GREAT DEAL OF WIND NOISE COMING THROUGH THE DRIVER'S SIDE WINDOW/DOOR AS I DRIVE AT MEDIUM TO HIGH SPEEDS. | Crash: No Fire: No | 100 |
| Dec 2019 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES | WE PURCHASED OUR 2020 HYUNDAI PALISADE LIMITED SIX WEEKS AGO. CURRENTLY HAS 3000 MILES. THE BLIND SPOT COLLISION WARNING SYSTEM (BSCW) HAS A MALFUNCTION AND STOPS WORKING AFTER DRIVING A FEW MILES ON BOTH HIGHWAY AND CITY/COUNTRY ROADS. THERE ARE NO CARS OR TREES/OBSTACLES AROUND THE CAR WHEN IT DEACTIVATES. RESTARTING THE CAR RESETS THE BSCW SYSTEM, BUT IT MALFUNCTIONS AGAIN IN A FEW MILES. WHEN THE SYSTEM IS DEACTIVATED, WE CANNOT TURN OFF BLIND SPOT ACTIVE ASSIST--IT GIVES A CONTROLLER ERROR. WE TRIED SHUTTING OFF THE BSCW SYSTEM INDICATOR IN THE HEADS-UP DISPLAY. THAT DOES NOT FIX THE PROBLEM | Crash: No Fire: No | 2,500 |
| Dec 2019 | STRUCTURE | THERE IS A VERY LOUD WHISTLING NOISE AT THE DRIVERS DOOR WHEN DRIVING AT HIGHWAY SPEEDS WITH A RIGHT TO LEFT CROSSWIND. I DISCOVERED THIS ON A 2000 MILE TRIP I TOOK RECENTLY, AND MY EARS ARE STILL RINGING TWO WEEKS LATER. I MAY HAVE HEARING LOSS. | Crash: No Fire: No | 800 |
| Nov 2019 | UNKNOWN OR OTHER | GETTING A BAD WHISTLING SOUND FROM THE DRIVERS DOOR WHEN YOU GO ABOVE 50 MILE PER HOUR. | Crash: No Fire: No | Unknown |
| Nov 2019 | UNKNOWN OR OTHER | WHISTLING SOUND DRIVER DOOR AT 70 MPH OR HIGHER | Crash: No Fire: No | 1,750 |
| Nov 2019 | AIR BAGS | RECEIVED A POSTCARD FROM MY HYUNDAI DEALER STATING TO CALL THE DEALERSHIP ABOUT A FACTORY RECALL. CALLED THE DEALERSHIP AND WAS INFORMED OF AN AIRBAG PROBLEM SO I MADE AN APPOINTMENT FOR REPAIRS. SERVICE WRITER AT THE DEALERSHIP INFORMED ME THE RECALL CONCERNED REPLACING SIDE CURTAIN AIRBAGS. I CHECKED THIS NHTSA WEBSITE AND THERE IS NOTHING CONCERNING A RECALL FOR AIRBAGS. | Crash: No Fire: No | Unknown |
| Nov 2019 | STRUCTURE | THERE ARE TWO COMPLAINTS... 1. WITHIN TWO WEEKS OF PURCHASING THE VEHICLE, A CRACK DEVELOPED IN THE MIDDLE OF THE WINDSHIELD, JUST BELOW THE REAR-VIEW MIRROR MOUNT. PER THE DEALERSHIP RECOMMENDATION WE WENT TO SAFELITE FOR AN OPINION ABOUT THE CAUSE, SINCE WE HAD NO MEMORY OF ANYTHING HITTING THE WINDSHIELD, AND THE SAFELITE MANAGER PROVIDED A WRITTEN OPINION (VIA EMAIL) THAT THERE WAS NO EVIDENCE OF IMPACT, AND IT WAS HIS OPINION THAT THERE WAS A DEFECT IN THE GLASS. HYUNDAI CORPORATE STATED THAT SINCE WE COULD NOT PROVE A DEFECT EXISTED, IT WOULD NOT BE COVERED BY WARRANTY. 2. SIMILAR TO SEVERAL OTHER COMPLAINTS, THERE IS A LOUD VIBRATION THAT EMINATES FROM THE DRIVER SIDE WINDOW/DOOR WHENEVER THE VEHICLE REACHES 50MPH OR HIGHER. USUALLY A DECREASE IN SPEED MITIGATES THE NOISE, BUT IF CAN BE RATHER DEAFENING WHILE DRIVING ON THE HIGHWAY. | Crash: No Fire: No | 500 |
| Nov 2019 | STRUCTURE | WHILE DRIVING OVER APPROXIMATELY 35 MPH, WIND NOISE FROM DRIVER'S DOOR. | Crash: No Fire: No | 100 |
| Nov 2019 | UNKNOWN OR OTHER | HEARING LOUD WIND NOISE FROM DRIVER'S DOOR WHILE DRIVING AT SPEED STARTING FROM 35 MPH AND IT BECOMING EVEN WORSE WHEN THE SPEED IS INCREASED. | Crash: No Fire: No | 1,500 |
| Oct 2019 | VISIBILITY/WIPER | WHILE IN MOTION ON A HIGHWAY A VERY SMALL FOREIGN OBJECT HIT THE LOWER SIDE OF THE WINDSHIELD IN FRONT OF THE DRIVER. THE SOUND OF THE HIT WAS BARELY AUDIBLE SO THE OBJECT HAD TO BE VERY SMALL. I DON'T SEE HOW SUCH A SMALL OBJECT COULD BREAK A WINDSHIELD ON A 2 WEEK OLD VEHICLE | Crash: No Fire: No | 1,200 |
| Sep 2019 | STEERING,VISIBILITY/WIPER | LESS THAN 2 MONTHS INTO A BRAND NEW VEHICLE, THE WINDSHIELD CRACKED DURING A RAINSTORM ON THE HIGHWAY ALONG THE LINE OF THE WIPERS. NOTHING HIT THE WINDSHIELD OTHER THAN RAIN. THE DEALER IS MAKING US PAY OUT OF POCKET FOR RECALIBRATION AND TINTING, DESPITE THE FACT WE HAVE INSURANCE. SAFELITE IS REPLACING THE WINDSHIELD. IT TOOK 3 WEEKS TO GET THE WINDSHIELD. ALSO, THE STEERING MOTOR HAD TO BE REPLACED IN LESS THAN 2 MONTHS. | Crash: No Fire: No | 2,700 |
| Sep 2019 | POWER TRAIN | PURCHASED VEHICLE AND WHEN WE DROVE IT AT HIGHWAY SPEEDS (64-75) THERE WAS A SEVERE VIBRATION WITH LOW FREQUENCY RUMBLING (SOUNDED AS THOUGH DRIVING ON RUMBLE STRIP). IF WE DROVE ABOVE 75 THE VIBRATION WOULD LESSEN. WE BROUGHT IN INTO THE DEALER AND ON THE FIRST VISIT THEY FIRST BALANCED TIRES, NO CHANGE NOTICED ALTHOUGH THEY GAVE US THE VEHICLE BACK. SECOND VISIT THEY REPLACED REAR TIRES AND FORCE BALANCED ALL TIRES, NO CHANGE. THEN THEY REPLACED FRONT TIRES AND REPLACED THE REAR DRIVE SHAFT AFTER HAVING TOLD US TWO WEEKS PRIOR THAT THEY HAD MEASURED THE FIRST ONE AND IT WAS WITHIN HYUNDAI SPECS. THE REPLACING OF THE DRIVE SHAFT IMPROVED THE LOW FREQUENCY VIBRATION BUT DID NOT COMPLETELY ELIMINATE IT. WE ARE CURRENTLY WAITING TO HEAR BACK FROM HYUNDAI CORPORATE FOR A BUY BACK. | Crash: No Fire: No | 10 |
| Aug 2019 | SUSPENSION,WHEELS,UNKNOWN OR OTHER | SINCE PURCHASING MY PALISADE, IVE FELT CONSTANT VIBRATING COMING FROM THE GAS PEDAL WHILE DRIVING. IT SEEMS TO HAVE GOTTEN PROGRESSIVELY WORSE AND NOW FEELING VIBRATING IN THE STEERING WHEEL AND BRAKE PEDAL. THERE IS NO VIBRATING WHILE STATIONARY. | Crash: No Fire: No | 10 |