Complaint volume
332 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Honda CR-V Complaints
332 consumer-submitted complaints on record for the 2020 Honda CR-V, grouped by component category.
332 Total complaints
21 Crash reports
2 Fire reports
15 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance, air bags, steering. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 21 crash reports, 2 fire reports, 15 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 83 complaints, with an average reported failure mileage of 31,082 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance, air bags, steering?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Honda CR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Honda CR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Honda CR-V complaints?
21 Crash
2 Fire
15 Injury
0 Fatality
22 Towed
12 Medical attention
What are the most common 2020 Honda CR-V complaint categories?
FORWARD COLLISION AVOIDANCE 51
AIR BAGS 41
STEERING 26
UNKNOWN OR OTHER 24
ELECTRICAL SYSTEM 20
FUEL/PROPULSION SYSTEM 20
ENGINE 17
SERVICE BRAKES 11
FUEL SYSTEM, GASOLINE 8
POWER TRAIN 7
332 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2024 | FUEL/PROPULSION SYSTEM | The high-pressure fuel pump in my vehicle failed. Unfortunately, this component is no longer available for inspection as it was repaired with a rebuild kit during repairs at the dealership. The failure of the fuel pump created a driving hazard. Due to insufficient fuel supply, the car exhibited erratic behavior, including the inability to maintain consistent speed. This caused the vehicle to drive at unusually low speeds, which impeded the flow of traffic. If this failure had occurred on the highway, it could have led to a fatal accident. To my knowledge, there has been no formal investigation into the failure of this component. The dealership rebuilt the high pressure fuel pump but did not conduct a thorough investigation into the root cause of the issue. The only indication of the impending failure was the activation of all warning lights on the dashboard when the car was started. Additionally, the vehicle became difficult to start. The first occurrence of this issue was on 06/08/2024, and the car became inoperable immediately after the initial warning signs. | Crash: No Fire: No | Unknown |
| Jun 2024 | AIR BAGS | The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer and other unknown dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jun 2024 | STEERING | Steering wheel sticks while changing lanes making lane changes difficult, especially at highway speeds. Honda dealer diagnosed the problem as a faulty EPS Gearbox that requires replacement. Vehicle has 29,951 miles. | Crash: No Fire: No | Unknown |
| Jun 2024 | AIR BAGS | The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the supplemental restraint system (SRS) warning light was illuminated. The local dealer was contacted and informed the contact that a diagnostic test was required, then the parts would be ordered, prior to the recall repair; however, the contact stated the recall notification letter advised to contact the local dealer for the recall repair to be performed free of charge if the supplemental restraint system (SRS) warning light was illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 36,000. Parts distribution disconnect. | Crash: No Fire: No | 36,000 |
| May 2024 | STEERING | It all begins with sticky steering wheel and got worse. Took to the dealership they first diagnosed as "transmission mount". After working on the car they said "Power Steering Rack" needs replacing. I am the single owner of this vehicle with only 28000 miles and just over 3 years of ownership. I am stunned at the cost of this repair (not covered by Honda) and the fact that this part may not be available for a long while according to dealership and it is unsafe to drive the vehicle. This is for sure a defective vehicle to lose a power steering rack at 28K miles and just over 3 years. Thank you! | Crash: No Fire: No | Unknown |
| May 2024 | POWER TRAIN | My AWD system is lit up. I saw that this was a reported issue by Honda that there’s issues with the rear differential motor. AWD Light ON: DTC C1851-1E/DTC C1851-18 Stored They should consider this a recall. | Crash: No Fire: No | Unknown |
| May 2024 | FUEL/PROPULSION SYSTEM | Hello on or about April [XXX] I was driving my Honda CRV on the freeway. all of a sudden I felt the car sputter. It went down to 25 miles an hour. I pulled over and shut the car off. A couple hours later. Oh my dashboard lights went on. One after another, I called Honda and got the service department voicemail.. Then I called my mechanic and he suggested I reboot the computer Which I did. The next day it did the same thing. I called Honda again the same thing voicemail. I called my mechanic and he suggested that I bring it in to be diagnosed.. He said it was the fuel injectors. And suggested I get a hold of Honda. I made a 3rd call ,same thing voicemail. Finally five days later after emailing the service department manager. I finally got a phone call back. I basically was told there’s nothing they can do for me. The quote for the car was $600 more than my mechanic. So my mechanic fixed it. Two weeks later, the service manager called me and told me it was covered under warranty. But I had already had the car fixed. Brad Haag from Honda of Middleburg Heights told me to send my receipt to iHonda corporate, and they said they could not help me. After doing some research on the Internet this seems to be a very common problem with Honda CRV’s. I truly believe this is a safety issue. I could’ve been killed that day.. I bought this car for its safety and reliability. I believe these cars are not safe to be on the road with fuel injectors that just fail without warning. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| May 2024 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | This 2020 Honda CR-V has experienced 5 uncommanded automatic braking events so far. All 5 events were in wet conditions, with no apparent obstacle in front of the vehicle. One of these events occurred on I-35 at 70mph, and resulted in a full stop with the car facing oncoming traffic. The Collision Mitigation Braking System frequently provides false warnings in this vehicle. | Crash: No Fire: No | Unknown |
| May 2024 | FORWARD COLLISION AVOIDANCE | The orange flashing rectangular "BRAKE" warning light on the dashboard display comes on intermittently and randomly while I am driving when there is NOTHING on the road or in front of the car warning me that the car will be braking itself. This has happened while driving 70 mph on the Interstate as well as on local roads going 30-40 mph and in all of these instances there has been nothing in the way of the car! No vehicles. No objects. Nothing. If I had not seen the warning light display on the dashboard and the automatic braking system would have stopped my car while driving 70 mph I could have been killed by a driver behind me on the road running into my car or by severe whiplash from stopping so fast unknowingly. I have reported this to my local Honda dealership where I bought the car (twice now in the last 10 months; once on 8/1/23 and again on 5/9/24). They said they have no knowledge of a potential recall even though I have told them I have read multiple articles in the past several months about a possible recall. I am taking my car to a local body shop to have it scanned to see if they can find anything wrong but the dealership refuses to check the codes as a courtesy free of charge. Honda has suggested I wash my car to clean the sensors of debris which I do very often and the issue just keeps happening. Thank you. | Crash: No Fire: No | Unknown |
| May 2024 | TIRES | The contact owns a 2020 Honda CR-V. The contact stated that while driving at an undisclosed speed, the tire pressure warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the TPMS. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 30,000. | Crash: No Fire: No | 30,000 |
| May 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2020 Honda CR-V. The contact stated while attempting to start the vehicle, several unknown warning lights were illuminated with audible alerts. The contact stated the failure was intermittent. The vehicle was taken to a local dealer where it was diagnosed that the fuel injectors needed to be replaced. The contact stated Honda approved the repair of the vehicle; however, the parts for the repaired vehicle were not available. The manufacturer was not made aware of the failure. The failure mileage was 70,000. | Crash: No Fire: No | 70,000 |
| May 2024 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | Filed complaint #11587646 on May 8,2024. I'm uploading photo of the problem. | Crash: No Fire: No | Unknown |
| May 2024 | AIR BAGS | The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags). The dealer was notified of the recall and an appointment was scheduled to have the vehicle serviced. The contact stated that on the day of the appointment, a call was received from the dealer which stated that parts for the recall were not yet available and that the anticipated release date was September 2024. The manufacturer was also notified, and the contact was provided a case number. The contact stated that the manufacturer had exceeded a reasonable amount of time for recall repair. The contact stated that the SRS warning light had recently been illuminated on the instrument panel. The failure mileage was unknown. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Apr 2024 | AIR BAGS | The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the air bag warning light was illuminated. The failure mileage was approximately 35,000. Parts distribution disconnect. | Crash: No Fire: No | 35,000 |
| Apr 2024 | FORWARD COLLISION AVOIDANCE | On 4/14/24, while driving ~45mph with no cars or other obstacles anywhere in sight, automatic braking engaged. It was out of the blue, and alarming. Fortunately, no car was behind me, so no accident occurred. I had no indication of any problem prior to this incident. This problem has not occurred again. The Honda dealer offered to run a diagnostic for $100, but seemed disbelieving that they would find anything, so I did not pursue, still thought it was dangerous enough that I should report this. | Crash: No Fire: No | Unknown |
| Apr 2024 | AIR BAGS | The contact owned a 2020 Honda CR-V. The contact stated while driving approximately 15 MPH and crossing an intersection to enter a school parking lot, the contact did not see that a vehicle had merged into the opposite lane heading straight across the intersection into the path of the contact. The contact stated that she crashed into the driver's side door. The contact's vehicle spun 180 degrees and remained in the lane she was driving in. The contact stated that the air bags did not deploy. The contact stated that the front end of her hood, and grill were crushed by the impact up to the front right and left tire wheel wells. The contact struck her head on the steering wheel but had no physical injuries. The contact was not sure of the disposition of the other vehicle. The police arrived on the scene and issued the contact a traffic violation for failing to yield at the intersection. The contact was attended by an EMS team and was offered to be taken to the ER. The contact declined and was advised by EMS team that if she suffered nausea or headaches later to go to an ER immediately. The contact stated that later that day she was driven to the ER by her husband. The ER physician determined that she had suffered a concussion. The contact's vehicle was towed to an impound lot and later declared a total loss by her insurance provider. The manufacturer was informed of the failure. The failure mileage was approximately 40,000. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 40,000 |
| Apr 2024 | AIR BAGS | The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Apr 2024 | ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | I've owned this car for 4 years. The automatic braking has engaged a couple of times each year. There is never any traffic in front of me when this happens. It only happens on multi-lane highways. It has happend during the day and at night. Weather is always clear when it happens. | Crash: No Fire: No | Unknown |
| Apr 2024 | FORWARD COLLISION AVOIDANCE | The contact owns a 2020 Honda CR-V. The contact stated while driving 45 MPH the brakes independently activated. The contact stated that the vehicle slowed to approximately 15 MPH. The contact stated that the "brake" warning light was illuminated. The contact stated that the vehicle was no longer braking, and the contact continued driving to his destination. The contact stated that the failure occurred one more time. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 27,000. | Crash: No Fire: No | 27,000 |
| Apr 2024 | STEERING | I’m not 100% sure but it seems like something to do with the power steering . When turning the steering wheel sometimes it feels stuck in place and needs a little force to free it . If making a turn you can let go and it will maintain the turn. I have tried it with lane assist on and off and it doesn’t seem to make a difference . Sometimes it drives normal without sticking. I’m taking it back to the dealer where it was purchased to have the service center see if they can pin point it. No warning lights or codes are on. | Crash: No Fire: No | Unknown |
| Mar 2024 | FORWARD COLLISION AVOIDANCE | Car came to an emergency stop with no cars or other objects in it's path | Crash: No Fire: No | Unknown |
| Feb 2024 | ELECTRICAL SYSTEM | There was an internal failure in the body control module, causing dysregulation of the internal electronic components and battery drainage. The battery was initially changed without effect, and after observation of the electronic component turned on with the vehicle turned off, the vehicle was driven to the shop, where the diagnosis was made. After diagnosis, the part was ordered and replaced within 2 days for approximately $777. | Crash: No Fire: No | Unknown |
| Feb 2024 | UNKNOWN OR OTHER | It is about Bubbles in the rear glass panel where I have 100 of bubbles and it is because of error in application (bed part –tint or worst work). It looks terrible and has impact on possibilities if I drive it when is the nighttime and increase the risk of crash. I start asking Honda to repair it long time ago and was denied. (Tint is dealership installed and 2 other dealership in Jacksonville have lifetime warranty on installed tint and also most of glass tint services in Jacksonville). I contacted American Honda CO and they told me that they do not have anything to do with it because it is not factory installed tint and they cannot commend to dealerships what to do. | Crash: No Fire: No | Unknown |
| Feb 2024 | FUEL/PROPULSION SYSTEM | The fuel pump system failed and did not accurately display the amount of fuel in tank. This caused car to run out of gas on busy highway, and shut down and all systems turned off. Was able to coast to side of road and from there was eventually towed to local dealership. They diagnosed the fuel system problem and repaired. This was second time it happened, first time was not diagnosed, just fill with gas. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING,UNKNOWN OR OTHER | While travelling home from Champaign, IL on [XXX] towards Springfield, IL, we had been on the road for approximately an hour, when there was a loud metallic bang & I lost all steering control. The CR-V violently jerked to the right and exited the interstate at approximately 70mph (I was on cruise control), travelled down an embankment hitting several trees and came to a stop in trees on the edge of a farm pond. All airbags deployed, and per the Tow company, the engine and transaxles departed the vehicle and were found a short distance in front of the vehicle. The car stayed upright and continued straight after departing the roadway. what component failed & is it available for inspection - steering, exact component unknown. unknown if available for inspection, vehicle released to state farm 1/29 how was safety put at risk - caused severe crash with serious injuries. total loss of control could have been fatal if traffic was heavier has the problem reproduced - no has the vehicle been inspected by manufacturer, police, insurance etc - unknown, vehicle was released to state farm 1/29 were there any warning lamps or symptoms? - no INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: Yes Fire: No Injuries: 2 Towed Medical attention | Unknown |