Complaint volume
332 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Honda CR-V Complaints
332 consumer-submitted complaints on record for the 2020 Honda CR-V, grouped by component category.
332 Total complaints
21 Crash reports
2 Fire reports
15 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance, air bags, steering. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 21 crash reports, 2 fire reports, 15 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 83 complaints, with an average reported failure mileage of 31,082 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance, air bags, steering?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Honda CR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Honda CR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Honda CR-V complaints?
21 Crash
2 Fire
15 Injury
0 Fatality
22 Towed
12 Medical attention
What are the most common 2020 Honda CR-V complaint categories?
FORWARD COLLISION AVOIDANCE 51
AIR BAGS 41
STEERING 26
UNKNOWN OR OTHER 24
ELECTRICAL SYSTEM 20
FUEL/PROPULSION SYSTEM 20
ENGINE 17
SERVICE BRAKES 11
FUEL SYSTEM, GASOLINE 8
POWER TRAIN 7
332 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2024 | ENGINE | The contact owns a 2020 Honda CR-V. The contact stated while driving at approximately 4 MPH and pulling, head-on, into a parking space the vehicle unintentionally accelerated. The contact stated that she was depressing the brake pedal and needed to depress the brake pedal with more force in order to stop the vehicle. The contact noticed that a symbol that looked like the letter "I" was illuminated. The contact stated that she tried to move the vehicle forward, but she had not turned off the engine. The contact stated that the vehicle was not responding when she depressed the accelerator pedal. The contact turned the vehicle off and on several times and was able to regain normal vehicle function. The contact had the vehicle towed to a dealer. The dealer diagnosed and determined that the throttle was gummed up and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 36,000. | Crash: No Fire: No | 36,000 |
| Oct 2024 | STEERING | The contact owns a 2020 Honda CR-V. The contact stated while driving at various speeds and making slight right turns, the steering wheel was sticking and required to be manually steered to the center. There was no warning light illuminated. The contact stated that the failure had been recurring intermittently. Additionally, the contact stated that the failure had progressively gotten worse, requiring the driver to use more physical force to turn the steering wheel to the center. The vehicle was taken to the dealer several times. The dealer replaced the ABS module and the rack and pinion; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed and determined that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 29,000. | Crash: No Fire: No | 29,000 |
| Oct 2024 | FORWARD COLLISION AVOIDANCE | I get a random warning to brake when nothing is in front of me. It doesn't happen often, but it happens. P.S. I can not answer the questions below for some unknown reason. The dates vary and the car had approximately 30,000 miles. | Crash: No Fire: No | Unknown |
| Sep 2024 | VISIBILITY/WIPER | The wiper system stops working at times. The arms just stop mostly in the delay wiper setting. This makes it extremely hard to see in rainy conditions. No lights on the dash, have not brought the car to the dealership yet. I am quite frustrated that a 4 year old vehicle has an issue like this. We bought a new car to avoid fixing problems as cars age. Thankfully no one was hurt. This has happened a few times. I told my wife I would drive the car in the rain to see what happens to better describe it to the dealership. | Crash: No Fire: No | Unknown |
| Sep 2024 | AIR BAGS,SEATS | I received a notice in March 2024 regarding a recall for my 20 CRV involving a Seat Weight Sensor Circuit Board. I contacted my local Honda Dealer, Serra ,Honda Grand Blanc, Michigan to inquire about obtaining a time to service the recall. I was told at that time that they did not have the parts available and to call back in the fall to schedule. I spoke to the same dealership on September 27, 2024 and was told that they did not have the parts and had no idea when they would arrive. They continued to state Honda offers vague communication on when the parts will be available. This is unacceptable and is a definite safety issue. | Crash: No Fire: No | Unknown |
| Sep 2024 | FUEL/PROPULSION SYSTEM | Was told by dealer that fuel injector/s are bad. I was driving on the highway at 75mph, when the car suddenly lost power, all (9) warning lights on the dash came on. There was a truck behind me that almost crashed into me because of the sudden loss of speed. | Crash: No Fire: No | Unknown |
| Sep 2024 | AIR BAGS | The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Sep 2024 | AIR BAGS | The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | 388,000 |
| Sep 2024 | STEERING,POWER TRAIN | A warning on the dash that read, "All Wheel System Drive Problem," came up several times during the past few days on my 2020 Honda CRV with only 70,000 miles. It came without any prior warning and power was diverted from all four wheels to just the front wheels. It posed a safety risk because it came so suddenly, but I was able to drive carefully to the dealership. There is a Service Bulletin with Honda with the NHTSA (#23-031) located at [XXX]. This is a known problem with both Honda and the NHTSA, yet there is no active recall. The dealership charged $1260 to have this repaired, even though it's a drivetrain issue and not a common maintenance item. I would like the NHTSA to request a recall with Honda so that I can be reimbursed for this. I have attached a copy of the invoice that Honda provided for the services rendered. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Aug 2024 | ELECTRICAL SYSTEM | The center display consul keeps changing the display. About 6 months ago it appeared to look like water was in the display. By the time I got to the dealer the screen was clear. I was told to take a picture if it happened again. I had approximately 26,000 miles on the car at the time. About a month later the screen went totally dark. I shut off the car and it restarted with a clear screen. About a month after that it went dark again. Restarting the car did not fix the problem but YouTube suggested a restart, which did fix the problem. Nox the A odometer will not reset. The reset option via the stalk or the dashboard computer option will fix the problem. Also, the text voice volume control will not operate. The car now has approximately 30,000 miles on it. I am going to the dealer tomorrow. This problem should not exist in a 4 year old car with 30,000 miles which I purchase new and have maintained meticulously | Crash: No Fire: No | Unknown |
| Aug 2024 | AIR BAGS | The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Aug 2024 | FORWARD COLLISION AVOIDANCE | On August 15, 2024, around noon, I was stopped at a red light waiting for the light to turn green. When it finally did, I released my foot from the brake pedal and proceeded to accelerate. Not even 2 seconds later, I heard a beeping sound (from collision mitigation system) and my car abruptly stopped. There was no car in front of me and the car behind me was 2 car distances away. My car abruptly stopped on its own with no obstruction in sight in front or behind. I am very concerned to say the least and now feel unsafe driving my car especially since I drive my children around all the time. The automatic braking system/collision mitigation braking system on my 2020 Honda CRV, although meant to increase safety seems to do the exact opposite. I did some research and learned how to turned the collision mitigation braking system off. I trust my fight or flight response more than this automatic braking system. It seems this is more likely to cause an accident. My vehicle has not been inspected by the manufacturer for this matter, however, I do plan on scheduling a service appointment to ensure the ABS system is working properly. The vehicle only has 38000 miles and has been driving smoothly, no warning messages or vehicle problems that I am aware of. As a public health professional, I feel it is my duty to report this safety concern. This system seems so faulty and dangerous. Please please please investigate this matter, it's so scary. Sincerely, a public health advocate, wife, and mom of 2. Thank you | Crash: No Fire: No | Unknown |
| Aug 2024 | STEERING | After warming up, the vehicle’s steering becomes a bit tight, and there's a spot where it feels sticky. At higher speeds, when I need to make slight adjustments to the steering, I notice this stickiness, which forces me to overcorrect momentarily. I'm concerned that if I have to overcorrect too much to compensate for the sticky steering, it could lead to a dangerous situation, especially on the highway. | Crash: No Fire: No | Unknown |
| Aug 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2020 Honda CR-V. The contact stated while driving approximately 40 MPH, the vehicle almost stalled. The contact stated that several unknown warning lights were illuminated, and the vehicle was losing motive power. The contact stated that the vehicle had decelerated to 5 MPH and failed to respond while depressing the accelerator pedal. The vehicle was driven to the residence and then towed to a local dealer. The dealer diagnosed the vehicle and determined that the fuel pump had failed and needed to be replaced. The vehicle was repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 53,000. | Crash: No Fire: No Towed | 53,000 |
| Aug 2024 | ELECTRICAL SYSTEM | Failed fuel injections issue caused the electrical system to crash | Crash: No Fire: No | Unknown |
| Aug 2024 | FORWARD COLLISION AVOIDANCE | I was the first and only car waiting at a stop light, when the light turned green I began to accelerate and as I aproached the crosswalk line the car auto-braked hard. There were no other cars near by, nor pedestrians anywhere. The auto-braking only lasted a second, did not quite come to a full stop and has not repeated. If there had been a car behind me, I could have easily been rear ended. I notified the service department at the dealership and told them of the NHTSA investigation, he said this was the first he has heard of the problem and if it happens again to document it and bring it in for inspection. I will do so. There were no warning lamps or messages before or after the incident. | Crash: No Fire: No | Unknown |
| Aug 2024 | ENGINE,FUEL/PROPULSION SYSTEM | I was driving on the freeway [XXX] my car speed was slowing down even as I had the gas pedal pressed to the floor. I was heading off the freeway when the speed picked up and car was working again. On a separate incident March 2024 my daughter borrowed my car and she described the same issue and again. The car would not speed up despite her pressing the gas pedal. Most recent [XXX]. Put car in reverse and step on gas and zero movement. Put it back in park and back in reverse and car once again worked as normal. No check engine lights so I was told no diagnostics could be performed. I see all the recalls for these problems but my vin number is not included. I’m worried all the time I drive my disabled son around his service dog and my young grandchildren ages [XXX] ,and [XXX] . Please see if you can help me get my car fixed. My son gets SSI and I can’t afford a costly repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jul 2024 | FUEL/PROPULSION SYSTEM | Several vehicles of the same year, make, and model were recalled for the fuel injectors but mine was not included. My car would not accelerate and became unsafe as I would try to move from stop lights, etc. I took my car into a repair shop and was told it was the fuel injectors. I would like to have my vehicle covered under this same recall as it is a hazard and I do not feel I should have to replace these on a newer car, especially when it is a known issue. | Crash: No Fire: No | Unknown |
| Jul 2024 | AIR BAGS | The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jul 2024 | UNKNOWN OR OTHER | I am filing a complaint against Honda regarding the infotainment system in my Honda CR-V. When I connect an Android device, the system crashes consistently. Despite informing Honda of this issue, their response has been dismissive. They stated, “We tested it with an iPhone and found no problems,” completely disregarding the issue with Android devices. Safety Concern: The infotainment system freezing when an Android device is connected poses a significant safety issue. Functional infotainment is crucial for navigation, hands-free communication, and other essential functions while driving. Frequent crashes disrupt these functionalities, potentially leading to distracted driving and increased risk of accidents. Honda’s failure to address this problem compromises driver and passenger safety. Misleading Advertising: Honda advertises that their infotainment system works with Android devices, which is not my experience. This misleading advertising is deceptive and unfair to consumers. Warranty Information: My vehicle is under a certified warranty, yet Honda has failed to provide the necessary support and repairs to resolve the issue. Desired Resolution: I seek a thorough investigation by the FTC into Honda’s misleading advertising and failure to address legitimate safety concerns with their infotainment system. I also request that Honda be required to fix my vehicle so that the infotainment system works reliably with Android devices. Additionally, Honda should formally acknowledge the problem and improve their customer support and product testing procedures. | Crash: No Fire: No | Unknown |
| Jul 2024 | POWER TRAIN | While driving my crv about 40 miles away from home, an all wheel drive system error alert came on the dash. The car seemed to slow as I was driving. I pulled over and parked turned the car off and re started it and it was ok. The error came back on and did not go off and this time the car did not feel safe to drive while accelerating to 20 mph there seemed to be a delay and feeling of wobbling. Had my car stopped at any point on the road this could have caused a major accident. It also felt unsafe | Crash: No Fire: No | Unknown |
| Jul 2024 | STEERING | LAST 2 MONTHS THE STEERING WHEEL IS LIKE CATCHING ON SOMETHING. IT'S BEST DESCRIBED AS A STICKY STEERING. IT'S A HARD TO MAINTAIN STRAIGHT LINE SPECIALLY ON THE HIGHWAY. CAR HAS 60K MILES. WHEN YOU TURN THE WHEELS YOU CAN HERE AND FEEL CRACKING NOISE COMING FROM THE STEERING RACK. | Crash: No Fire: No | Unknown |
| Jul 2024 | FORWARD COLLISION AVOIDANCE | In 2 opportunities when I am going over a SPEED BUMP my SUV senses the bump as a possible hazard and stopped the car from 25 to 0 in a fraction of a second. BOTH Times I have had passengers with me. Almost got rear ended this last time. I went to the dealer the first time this happened and they did not give it enough importance and denied to disable it. | Crash: No Fire: No | Unknown |
| Jun 2024 | UNKNOWN OR OTHER | This recall is unresolvable and is preventing Honda from certifying my vehicle to refinance it. The part is NOT broke, I can't fix it because it's not broke, and until all recalls are cleared on my vehicle, it can't be certified. This is RECALL INFORMATION [XXX] Issue: Honda Financial will NOT approve a loan without an outstanding recall. -Open Recall – See below -My vehicle is experiencing NO issues; the light/sensor is not impacted -I offered to have it replaced/fixed – Honda doesn’t allow this -I carry full insurance and am required to when the vehicle is financed. -I have a history of maintaining the vehicle; I don't believe that it’s my fault it’s not broken. -My vehicle is appropriate collateral for this car loan ECOA VIOLATION Honda Financial has violated the VA Fairness in Lending Act, Truth in Lending Act, and Equal Credit Opportunity Act. I am being denied a loan for no reasonable reason or plainly stated: Honda is denying creditworthiness based on collateral they deem doesn’t qualify, but there is NO remedy to qualify, and the only entity to qualify is the affiliate corporation of the lending institute. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jun 2024 | AIR BAGS | The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |