Complaint volume
321 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Honda CR-V Complaints
321 consumer-submitted complaints on record for the 2020 Honda CR-V, grouped by component category.
321 Total complaints
21 Crash reports
2 Fire reports
15 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance, air bags, steering. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 21 crash reports, 2 fire reports, 15 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 80 complaints, with an average reported failure mileage of 29,741 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance, air bags, steering?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Honda CR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Honda CR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Honda CR-V complaints?
21 Crash
2 Fire
15 Injury
0 Fatality
22 Towed
12 Medical attention
What are the most common 2020 Honda CR-V complaint categories?
FORWARD COLLISION AVOIDANCE 50
AIR BAGS 40
STEERING 25
UNKNOWN OR OTHER 23
ELECTRICAL SYSTEM 20
FUEL/PROPULSION SYSTEM 20
ENGINE 15
SERVICE BRAKES 11
FUEL SYSTEM, GASOLINE 8
SEAT BELTS 7
321 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Aug 2024 | FORWARD COLLISION AVOIDANCE | On August 15, 2024, around noon, I was stopped at a red light waiting for the light to turn green. When it finally did, I released my foot from the brake pedal and proceeded to accelerate. Not even 2 seconds later, I heard a beeping sound (from collision mitigation system) and my car abruptly stopped. There was no car in front of me and the car behind me was 2 car distances away. My car abruptly stopped on its own with no obstruction in sight in front or behind. I am very concerned to say the least and now feel unsafe driving my car especially since I drive my children around all the time. The automatic braking system/collision mitigation braking system on my 2020 Honda CRV, although meant to increase safety seems to do the exact opposite. I did some research and learned how to turned the collision mitigation braking system off. I trust my fight or flight response more than this automatic braking system. It seems this is more likely to cause an accident. My vehicle has not been inspected by the manufacturer for this matter, however, I do plan on scheduling a service appointment to ensure the ABS system is working properly. The vehicle only has 38000 miles and has been driving smoothly, no warning messages or vehicle problems that I am aware of. As a public health professional, I feel it is my duty to report this safety concern. This system seems so faulty and dangerous. Please please please investigate this matter, it's so scary. Sincerely, a public health advocate, wife, and mom of 2. Thank you | Crash: No Fire: No | Unknown |
| Aug 2024 | STEERING | After warming up, the vehicle’s steering becomes a bit tight, and there's a spot where it feels sticky. At higher speeds, when I need to make slight adjustments to the steering, I notice this stickiness, which forces me to overcorrect momentarily. I'm concerned that if I have to overcorrect too much to compensate for the sticky steering, it could lead to a dangerous situation, especially on the highway. | Crash: No Fire: No | Unknown |
| Aug 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2020 Honda CR-V. The contact stated while driving approximately 40 MPH, the vehicle almost stalled. The contact stated that several unknown warning lights were illuminated, and the vehicle was losing motive power. The contact stated that the vehicle had decelerated to 5 MPH and failed to respond while depressing the accelerator pedal. The vehicle was driven to the residence and then towed to a local dealer. The dealer diagnosed the vehicle and determined that the fuel pump had failed and needed to be replaced. The vehicle was repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 53,000. | Crash: No Fire: No Towed | 53,000 |
| Aug 2024 | ELECTRICAL SYSTEM | Failed fuel injections issue caused the electrical system to crash | Crash: No Fire: No | Unknown |
| Aug 2024 | FORWARD COLLISION AVOIDANCE | I was the first and only car waiting at a stop light, when the light turned green I began to accelerate and as I aproached the crosswalk line the car auto-braked hard. There were no other cars near by, nor pedestrians anywhere. The auto-braking only lasted a second, did not quite come to a full stop and has not repeated. If there had been a car behind me, I could have easily been rear ended. I notified the service department at the dealership and told them of the NHTSA investigation, he said this was the first he has heard of the problem and if it happens again to document it and bring it in for inspection. I will do so. There were no warning lamps or messages before or after the incident. | Crash: No Fire: No | Unknown |
| Aug 2024 | ENGINE,FUEL/PROPULSION SYSTEM | I was driving on the freeway [XXX] my car speed was slowing down even as I had the gas pedal pressed to the floor. I was heading off the freeway when the speed picked up and car was working again. On a separate incident March 2024 my daughter borrowed my car and she described the same issue and again. The car would not speed up despite her pressing the gas pedal. Most recent [XXX]. Put car in reverse and step on gas and zero movement. Put it back in park and back in reverse and car once again worked as normal. No check engine lights so I was told no diagnostics could be performed. I see all the recalls for these problems but my vin number is not included. I’m worried all the time I drive my disabled son around his service dog and my young grandchildren ages [XXX] ,and [XXX] . Please see if you can help me get my car fixed. My son gets SSI and I can’t afford a costly repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jul 2024 | FUEL/PROPULSION SYSTEM | Several vehicles of the same year, make, and model were recalled for the fuel injectors but mine was not included. My car would not accelerate and became unsafe as I would try to move from stop lights, etc. I took my car into a repair shop and was told it was the fuel injectors. I would like to have my vehicle covered under this same recall as it is a hazard and I do not feel I should have to replace these on a newer car, especially when it is a known issue. | Crash: No Fire: No | Unknown |
| Jul 2024 | AIR BAGS | The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jul 2024 | UNKNOWN OR OTHER | I am filing a complaint against Honda regarding the infotainment system in my Honda CR-V. When I connect an Android device, the system crashes consistently. Despite informing Honda of this issue, their response has been dismissive. They stated, “We tested it with an iPhone and found no problems,” completely disregarding the issue with Android devices. Safety Concern: The infotainment system freezing when an Android device is connected poses a significant safety issue. Functional infotainment is crucial for navigation, hands-free communication, and other essential functions while driving. Frequent crashes disrupt these functionalities, potentially leading to distracted driving and increased risk of accidents. Honda’s failure to address this problem compromises driver and passenger safety. Misleading Advertising: Honda advertises that their infotainment system works with Android devices, which is not my experience. This misleading advertising is deceptive and unfair to consumers. Warranty Information: My vehicle is under a certified warranty, yet Honda has failed to provide the necessary support and repairs to resolve the issue. Desired Resolution: I seek a thorough investigation by the FTC into Honda’s misleading advertising and failure to address legitimate safety concerns with their infotainment system. I also request that Honda be required to fix my vehicle so that the infotainment system works reliably with Android devices. Additionally, Honda should formally acknowledge the problem and improve their customer support and product testing procedures. | Crash: No Fire: No | Unknown |
| Jul 2024 | POWER TRAIN | While driving my crv about 40 miles away from home, an all wheel drive system error alert came on the dash. The car seemed to slow as I was driving. I pulled over and parked turned the car off and re started it and it was ok. The error came back on and did not go off and this time the car did not feel safe to drive while accelerating to 20 mph there seemed to be a delay and feeling of wobbling. Had my car stopped at any point on the road this could have caused a major accident. It also felt unsafe | Crash: No Fire: No | Unknown |
| Jul 2024 | STEERING | LAST 2 MONTHS THE STEERING WHEEL IS LIKE CATCHING ON SOMETHING. IT'S BEST DESCRIBED AS A STICKY STEERING. IT'S A HARD TO MAINTAIN STRAIGHT LINE SPECIALLY ON THE HIGHWAY. CAR HAS 60K MILES. WHEN YOU TURN THE WHEELS YOU CAN HERE AND FEEL CRACKING NOISE COMING FROM THE STEERING RACK. | Crash: No Fire: No | Unknown |
| Jul 2024 | FORWARD COLLISION AVOIDANCE | In 2 opportunities when I am going over a SPEED BUMP my SUV senses the bump as a possible hazard and stopped the car from 25 to 0 in a fraction of a second. BOTH Times I have had passengers with me. Almost got rear ended this last time. I went to the dealer the first time this happened and they did not give it enough importance and denied to disable it. | Crash: No Fire: No | Unknown |
| Jun 2024 | UNKNOWN OR OTHER | This recall is unresolvable and is preventing Honda from certifying my vehicle to refinance it. The part is NOT broke, I can't fix it because it's not broke, and until all recalls are cleared on my vehicle, it can't be certified. This is RECALL INFORMATION [XXX] Issue: Honda Financial will NOT approve a loan without an outstanding recall. -Open Recall – See below -My vehicle is experiencing NO issues; the light/sensor is not impacted -I offered to have it replaced/fixed – Honda doesn’t allow this -I carry full insurance and am required to when the vehicle is financed. -I have a history of maintaining the vehicle; I don't believe that it’s my fault it’s not broken. -My vehicle is appropriate collateral for this car loan ECOA VIOLATION Honda Financial has violated the VA Fairness in Lending Act, Truth in Lending Act, and Equal Credit Opportunity Act. I am being denied a loan for no reasonable reason or plainly stated: Honda is denying creditworthiness based on collateral they deem doesn’t qualify, but there is NO remedy to qualify, and the only entity to qualify is the affiliate corporation of the lending institute. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jun 2024 | AIR BAGS | The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jun 2024 | FUEL/PROPULSION SYSTEM | The high-pressure fuel pump in my vehicle failed. Unfortunately, this component is no longer available for inspection as it was repaired with a rebuild kit during repairs at the dealership. The failure of the fuel pump created a driving hazard. Due to insufficient fuel supply, the car exhibited erratic behavior, including the inability to maintain consistent speed. This caused the vehicle to drive at unusually low speeds, which impeded the flow of traffic. If this failure had occurred on the highway, it could have led to a fatal accident. To my knowledge, there has been no formal investigation into the failure of this component. The dealership rebuilt the high pressure fuel pump but did not conduct a thorough investigation into the root cause of the issue. The only indication of the impending failure was the activation of all warning lights on the dashboard when the car was started. Additionally, the vehicle became difficult to start. The first occurrence of this issue was on 06/08/2024, and the car became inoperable immediately after the initial warning signs. | Crash: No Fire: No | Unknown |
| Jun 2024 | AIR BAGS | The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer and other unknown dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jun 2024 | STEERING | Steering wheel sticks while changing lanes making lane changes difficult, especially at highway speeds. Honda dealer diagnosed the problem as a faulty EPS Gearbox that requires replacement. Vehicle has 29,951 miles. | Crash: No Fire: No | Unknown |
| Jun 2024 | AIR BAGS | The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the supplemental restraint system (SRS) warning light was illuminated. The local dealer was contacted and informed the contact that a diagnostic test was required, then the parts would be ordered, prior to the recall repair; however, the contact stated the recall notification letter advised to contact the local dealer for the recall repair to be performed free of charge if the supplemental restraint system (SRS) warning light was illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 36,000. Parts distribution disconnect. | Crash: No Fire: No | 36,000 |
| May 2024 | STEERING | It all begins with sticky steering wheel and got worse. Took to the dealership they first diagnosed as "transmission mount". After working on the car they said "Power Steering Rack" needs replacing. I am the single owner of this vehicle with only 28000 miles and just over 3 years of ownership. I am stunned at the cost of this repair (not covered by Honda) and the fact that this part may not be available for a long while according to dealership and it is unsafe to drive the vehicle. This is for sure a defective vehicle to lose a power steering rack at 28K miles and just over 3 years. Thank you! | Crash: No Fire: No | Unknown |
| May 2024 | POWER TRAIN | My AWD system is lit up. I saw that this was a reported issue by Honda that there’s issues with the rear differential motor. AWD Light ON: DTC C1851-1E/DTC C1851-18 Stored They should consider this a recall. | Crash: No Fire: No | Unknown |
| May 2024 | FUEL/PROPULSION SYSTEM | Hello on or about April [XXX] I was driving my Honda CRV on the freeway. all of a sudden I felt the car sputter. It went down to 25 miles an hour. I pulled over and shut the car off. A couple hours later. Oh my dashboard lights went on. One after another, I called Honda and got the service department voicemail.. Then I called my mechanic and he suggested I reboot the computer Which I did. The next day it did the same thing. I called Honda again the same thing voicemail. I called my mechanic and he suggested that I bring it in to be diagnosed.. He said it was the fuel injectors. And suggested I get a hold of Honda. I made a 3rd call ,same thing voicemail. Finally five days later after emailing the service department manager. I finally got a phone call back. I basically was told there’s nothing they can do for me. The quote for the car was $600 more than my mechanic. So my mechanic fixed it. Two weeks later, the service manager called me and told me it was covered under warranty. But I had already had the car fixed. Brad Haag from Honda of Middleburg Heights told me to send my receipt to iHonda corporate, and they said they could not help me. After doing some research on the Internet this seems to be a very common problem with Honda CRV’s. I truly believe this is a safety issue. I could’ve been killed that day.. I bought this car for its safety and reliability. I believe these cars are not safe to be on the road with fuel injectors that just fail without warning. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| May 2024 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | This 2020 Honda CR-V has experienced 5 uncommanded automatic braking events so far. All 5 events were in wet conditions, with no apparent obstacle in front of the vehicle. One of these events occurred on I-35 at 70mph, and resulted in a full stop with the car facing oncoming traffic. The Collision Mitigation Braking System frequently provides false warnings in this vehicle. | Crash: No Fire: No | Unknown |
| May 2024 | FORWARD COLLISION AVOIDANCE | The orange flashing rectangular "BRAKE" warning light on the dashboard display comes on intermittently and randomly while I am driving when there is NOTHING on the road or in front of the car warning me that the car will be braking itself. This has happened while driving 70 mph on the Interstate as well as on local roads going 30-40 mph and in all of these instances there has been nothing in the way of the car! No vehicles. No objects. Nothing. If I had not seen the warning light display on the dashboard and the automatic braking system would have stopped my car while driving 70 mph I could have been killed by a driver behind me on the road running into my car or by severe whiplash from stopping so fast unknowingly. I have reported this to my local Honda dealership where I bought the car (twice now in the last 10 months; once on 8/1/23 and again on 5/9/24). They said they have no knowledge of a potential recall even though I have told them I have read multiple articles in the past several months about a possible recall. I am taking my car to a local body shop to have it scanned to see if they can find anything wrong but the dealership refuses to check the codes as a courtesy free of charge. Honda has suggested I wash my car to clean the sensors of debris which I do very often and the issue just keeps happening. Thank you. | Crash: No Fire: No | Unknown |
| May 2024 | TIRES | The contact owns a 2020 Honda CR-V. The contact stated that while driving at an undisclosed speed, the tire pressure warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the TPMS. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 30,000. | Crash: No Fire: No | 30,000 |
| May 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2020 Honda CR-V. The contact stated while attempting to start the vehicle, several unknown warning lights were illuminated with audible alerts. The contact stated the failure was intermittent. The vehicle was taken to a local dealer where it was diagnosed that the fuel injectors needed to be replaced. The contact stated Honda approved the repair of the vehicle; however, the parts for the repaired vehicle were not available. The manufacturer was not made aware of the failure. The failure mileage was 70,000. | Crash: No Fire: No | 70,000 |