Complaint volume
332 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Honda CR-V Complaints
332 consumer-submitted complaints on record for the 2020 Honda CR-V, grouped by component category.
332 Total complaints
21 Crash reports
2 Fire reports
15 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance, air bags, steering. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 21 crash reports, 2 fire reports, 15 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 83 complaints, with an average reported failure mileage of 31,082 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance, air bags, steering?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Honda CR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Honda CR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Honda CR-V complaints?
21 Crash
2 Fire
15 Injury
0 Fatality
22 Towed
12 Medical attention
What are the most common 2020 Honda CR-V complaint categories?
FORWARD COLLISION AVOIDANCE 51
AIR BAGS 41
STEERING 26
UNKNOWN OR OTHER 24
ELECTRICAL SYSTEM 20
FUEL/PROPULSION SYSTEM 20
ENGINE 17
SERVICE BRAKES 11
FUEL SYSTEM, GASOLINE 8
POWER TRAIN 7
332 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2025 | POWER TRAIN | "ALL WHEEL DRIVE SYSTEM PROBLEM" notification appears on dashboard of 2020 Honda CRV. Dashboard also indicates only FWD is operational rather than AWD which should be operational all the time. Honda Service Bulletin 23-031 dated April 7, 2023 states corrective action is to replace the rear differential pump motor. Per online postings this is a common problem with the 2020/2021 Honda CRV. | Crash: No Fire: No | Unknown |
| May 2025 | STEERING | Subject: Recurring Steering Issue in Honda CR-V – Potential Inclusion in Recall In early 2023, we began experiencing a steering issue with our Honda CR-V. The steering would intermittently feel sticky or resistant, particularly at higher speeds and when navigating curves or corners. Over time, this issue was accompanied by a clicking noise. We took the vehicle to our local Honda dealership; however, they were unable to replicate the problem at that time. As the issue progressed, the vehicle became increasingly unsafe to drive. Eventually, the dealership acknowledged the problem and replaced the power steering rack under the manufacturer’s warranty. Approximately 18 months later, the same symptoms have reappeared: sticky steering at higher speeds, clicking noises, and an overall unsafe steering feel. Once again, the dealership has been unable to replicate the issue and has advised us to return when the problem becomes more consistent, which is concerning and unsafe. Upon researching, we discovered that Honda issued a recall (NHTSA Campaign#: 24V744000) affecting 1.7 million vehicles, including certain 2023–2025 CR-V models, due to a steering gearbox defect that can cause excessive internal friction and difficulty steering . While our vehicle’s model year is not currently included in this recall, the symptoms we are experiencing seem similar to those described. Request: We urge the NHTSA to investigate whether earlier model years of the Honda CR-V may also be affected by this steering defect. The recurrence of this issue, despite previous repairs, raises significant safety concerns. We believe our vehicle may warrant inclusion in the existing recall or prompt a separate investigation into similar steering-related safety issues in earlier CR-V models. Or at minimum help us resolve this continuous issue as we feel unsafe to drive our vehicle. | Crash: No Fire: No | Unknown |
| Apr 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | Driving at approx 45mph local road and suddenly the all warning lights (brake, check engine, hill descent, etc) started flashing. The car started to slow down and I immediately pulled over and turned the car off. Drove to local Honda dealership and they stated it was faulty fuel injector. 2020 Honda CRV @96k miles | Crash: No Fire: No | Unknown |
| Mar 2025 | AIR BAGS | The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Mar 2025 | ENGINE | My 2020 Honda CRV’s crankshaft front oil seal failed. Typically not a problem you see in five year old cars. | Crash: No Fire: No | Unknown |
| Mar 2025 | AIR BAGS | I received a recall notice a long time ago and I have checked multiple times with 2 different Honda dealerships (Located in Hickory, NC & Morganton, NC) about a remedy to fix and have been told every time they don't have the parts to fix and not sure when they will. It has been a long time now and I am concerned. NHTSA Recall Number 24V-064 | Crash: No Fire: No | Unknown |
| Feb 2025 | UNKNOWN OR OTHER | All of the warning lights appeared on the dash. Car runs fine and does not impact driving. Battery has been tested and it's in working condition. Now the problem has gone away but this seems like an issue that should be addressed with Honda, at no charge. I looked the problem up online and multiple inquiries from customers. Do the right thing Honda. Treat this has a recall and take care of your loyal customers. | Crash: No Fire: No | Unknown |
| Feb 2025 | FUEL/PROPULSION SYSTEM | My car's estimated fuel remaining changed from 1/4 tank to dangerously low within a few minutes. It seemed to work ok after I filled it, but my car failed to run when the car insisted that about a quarter tank of fuel was present when I was driving on a highway after dark - I managed to get safely over to the edge before it stopped moving. The repair shop I towed it to checked and found that the fuel pump and attached sensor had failed, in a car that had only 42,961 miles. I would also add that the Honda dealer in Tulsa refused to give me and my husband any kind of estimate over the phone, saying only that the we had to bring the car there for them to inspect, and they were not permitted to give repair estimates over the phone. | Crash: No Fire: No | Unknown |
| Jan 2025 | POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM | While driving down the freeway at around 60 mph, I sharply accelerated to negotiate traffic and my vehicle lost power and the check engine light was flashing. I was able to roll to an exit ramp where i could barely get up a slight incline. I was able to get out of traffic but at speed of less than 5 mph. It sounded like the vehicle was running on two cylinders. I pulled over and turned the car off. I was able to re-start the car after which it ran normally. I went directly to the dealership where they were unable to reproduce or diagnose the issue. | Crash: No Fire: No | Unknown |
| Jan 2025 | UNKNOWN OR OTHER | There is an unrepaired recall and for some reason until now the dealership can’t get the parts they supposedly need to get it fixed. | Crash: No Fire: No | Unknown |
| Jan 2025 | SEATS | NHTSA Recall Number -24V-064 - In the event of an accident front passenger frontal and knee airbags deployment. Safety Risk. I contacted Honda to resolve this issue yet I am unable to do so I was informed that to date no replacements parts are available to resolve this safety issue. They were unable to to provide a date for delivery of the replacement parts. I am following the safety precautions as I do not want an injury to occur in my vehicle. Is there a timeframe for the Honda to resolve this safety issue? | Crash: No Fire: No | Unknown |
| Jan 2025 | FORWARD COLLISION AVOIDANCE | The vehicle seems to get a mind of its own and around turns on the highway or by curved roads with a barrier, the vehicle slows down. This has happened quite a few times in different scenarios. | Crash: No Fire: No | Unknown |
| Dec 2024 | ENGINE,FUEL/PROPULSION SYSTEM | The fuel injectors failed and were leaking. All warning system lights displayed and scrolled thru dash. We took to Honda dealership and are awaiting repairs. A fire hazard was present from leaking fuel and hazardous condition from lose of power as engine running rough and misfiring. | Crash: No Fire: No | 53,884 |
| Dec 2024 | FUEL/PROPULSION SYSTEM | Hi pressure fuel pump stopped working while driving. My mechanic gave me the defective part in case someone wanted to inspect it. At the time of failure, the car suddenly entered "limp" mode and fortunately I was able to pull over to the side. When I tried to get moving, the engine jerked and sputtered to a maximum speed of about 15 mph. All the lights on the dashboard lit up and flashed. Warnings for many different types of problems displayed, but nothing specific about the fuel pump. There were no warnings previous to the sudden part failure. On the phone, my mechanic immediately told me that it was likely a well-known problem with Honda CRV's. He'd repaired other CRVs with the same problem. A Honda agent told me on the phone "yes" this is a common problem. However she said my CRV is not within the range of VIN numbers under recall. Therefore, I am not eligible for reimbursement at this time. That Honda Agent told me to submit my problem through the NHTSA website and then keep checking to see if my VIN number is eventually within the numbers. Once that is the case I will be reimbursed. I had my trusted mechanic make the repair, per Honda's direction (they said since I'm far away from a dealership and the car is driveable, just have it repaired by my mobile mechanic). Since the repair was completed, it is working fine although I now average 3 mpg less than before the repair. | Crash: No Fire: No | 47,026 |
| Dec 2024 | FUEL/PROPULSION SYSTEM | Fuel Pump failed; the car cannot be driven. Took car to local mechanic and was told the fuel pump is part of major recall from Honda and I need to go back to the dealership and have Honda pay for repairs. I was told my car is not part of the recall, even though 2.5 million Hondas have been recalled with this problem. | Crash: No Fire: No | Unknown |
| Dec 2024 | FORWARD COLLISION AVOIDANCE | While driving on the road and passing through an intersection, my car suddenly applied the brakes automatically, attempting to stop the vehicle. During this time, there were no obstacles in front of the car, and I did not step on the brakes. | Crash: No Fire: No | Unknown |
| Nov 2024 | AIR BAGS | The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Nov 2024 | STEERING | Sticky steering wheel - the steering sticks making it difficult to keep the vehicle driving straight. Vehicle has been taken to a local Honda dealership and we we're told the gearbox needs to be replaced and it would cost $5,000 to repair but there is currently a recall on the same vehicle 2 years and older with the same issue. | Crash: No Fire: No | Unknown |
| Nov 2024 | AIR BAGS | The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Oct 2024 | AIR BAGS | The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Oct 2024 | LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | Car suddenly breaks without my control, and wheels do not recognize new paved roads. Traction light stays on. Car pulls me outside of lane and I have to force the wheel to drive straight and stay in the lane. | Crash: No Fire: No | Unknown |
| Oct 2024 | FORWARD COLLISION AVOIDANCE | 1) “Collision Mitigation Braking System” (CMBS); CMBS still exists on this car. 2) Potential for getting rear-ended. 3) My brother with similar CR-V reports random CMBS braking. 4) No 5) CMBS first brake warning only after I started letting up off the brake pedal. CMBS produced 2nd brake warning just as it slammed on the brakes - AFTER distance between my car and car in front was already increasing (ie - no chance for collision). First appearance: I've been getting false CMBS brake alarms since purchase of car - this was the first time CMBS slammed on the brakes. I've heard other stories about CMBS type systems causing wrecks, etc... - I believe CMBS type systems need to be removed from all cars. | Crash: No Fire: No | Unknown |
| Oct 2024 | FUEL/PROPULSION SYSTEM | My car issue is the high presure fuel pump | Crash: No Fire: No Injuries: 1 | Unknown |
| Oct 2024 | POWER TRAIN | This vehicle has 33k miles on it and both front axels make noise when the vehicle has been driven for about 20 minutes and one starts to make turns. Honda says it needs new axels but does not know why they have failed. Honda says the CV boots are intact. Seems like this part should not fail on such a new, low mileage vehicle and is likely indicative of a larger problem with the vehicle. | Crash: No Fire: No | Unknown |
| Oct 2024 | AIR BAGS | The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |