Complaint volume
332 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Honda CR-V Complaints
332 consumer-submitted complaints on record for the 2020 Honda CR-V, grouped by component category.
332 Total complaints
21 Crash reports
2 Fire reports
15 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are air bags, forward collision avoidance, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 21 crash reports, 2 fire reports, 15 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 83 complaints, with an average reported failure mileage of 31,082 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to air bags, forward collision avoidance, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Honda CR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Honda CR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Honda CR-V complaints?
21 Crash
2 Fire
15 Injury
0 Fatality
22 Towed
12 Medical attention
What are the most common 2020 Honda CR-V complaint categories?
AIR BAGS 44
FORWARD COLLISION AVOIDANCE 43
ELECTRICAL SYSTEM 29
STEERING 26
UNKNOWN OR OTHER 26
FUEL/PROPULSION SYSTEM 24
ENGINE 22
SERVICE BRAKES 16
POWER TRAIN 9
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING 8
332 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Aug 2025 | STEERING | Sticky steering wheel issue like the recent recall on newer Hondas. This 2020 has about 50k and has recently been flashing the EPS / Steering Wheel light when it occurs. After slowing down the vehicle "behaves" normal | Crash: No Fire: No | Unknown |
| Aug 2025 | FORWARD COLLISION AVOIDANCE | The contact owns a 2020 Honda CR-V. The contact stated that while driving at an undisclosed speed, there were no other vehicles or objects nearby however, the Forward Collision Avoidance system inadvertently activated. During the failure, the Collision Mitigation Braking System engaged and brought the vehicle to a complete stop. The vehicle returned to normal functionality, but the failure became a regular occurrence. The Forward Collision Avoidance warning light was illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Action Number: EA24002 (Forward Collision Avoidance). The manufacturer was not notified of the failure. The failure mileage was unknown. | Crash: No Fire: No | Unknown |
| Aug 2025 | FUEL SYSTEM, GASOLINE | The contact owns a 2020 Honda CR-V. The contact stated that while driving the vehicle , the vehicle failed to exceed 30 MPH. There were several unknown messages displayed, and the check engine, brake light, and fuel emissions warning lights were illuminated. The vehicle was driven to the local mechanic, who diagnosed that the high-pressure-fuel-pump (HPFP) had failed and needed to be replaced. The vehicle was not yet repaired. The contact stated that previously, the fuel injectors were replaced. The local dealer was contacted and informed that the VIN was not included in the NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 85,000. | Crash: No Fire: No | 85,000 |
| Jul 2025 | STEERING | Although this 2020 Honda CR-V vehicle is not covered by the “sticky steering” recall we are experiencing the same symptoms reported by owners of newer model cars included in the recall. Our dealer says the only fix is to replace the entire steering box at a cost of $3,000. In addition the timeline to get and fix the problem is unknown because the part is on nationwide back order. The car has 60k miles on it. We have just had new tires and breaks installed, a front end alignment and all linkages checked. The problem unfortunately persists. Clearly there is a problem with the steering on this vehicle. We haven’t yet experienced an accident but the car pulls to the left at high speed and takes considerable force to get it corrected. The vehicle could easily veer into traffic in the other or oncoming lane on its own. The ability to recover in time to avoid an accident is questionable. I am unsure if other owners have reported similar problems with this model and year but I believe this is something the agency should be looking into and discussing with the manufacturer. Given the part is on nationwide back order is a clear indicator of a systemic problem | Crash: No Fire: No | Unknown |
| Jul 2025 | SEAT BELTS | The contact owns a 2020 Honda CR-V. The contact stated while her mom was driving 45 MPH and depressing the accelerator pedal, the vehicle failed to respond as intended. Several unknown warning lights were illuminated. The driver was able to pull to the side of the road. The driver turned off and restarted the vehicle several times, and the vehicle operated as needed. Additionally, the contact stated that the rear passenger's side seat belt had failed to retract. The vehicle was taken to the dealer, where it was diagnosed that the fuel pump needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA campaign numbers: 23V858000(Fuel System, Gasoline), 22V380000(Fuel System, Gasoline), and 23V158000( Seat Belts); however, the VIN was not included in the recalls. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recalls. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 75,000. | Crash: No Fire: No | 75,000 |
| Jul 2025 | ELECTRICAL SYSTEM | The contact owns a 2020 Honda CR-V. The contact stated that the vehicle was parked next to the home and under the carport. After starting the engine, the husband exited the vehicle, and moments later, flames were present inside the cabin of the vehicle. The fire department was called to the home and extinguished the flames. During the incident, the carport and carport driveway were damaged, the side of the home was damaged, and the home endured smoke inhalation. Also, the contact's personal oxygen tank was located inside the vehicle and was destroyed. The cause of the fire was not determined. A fire report was taken at the scene. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 127,000. | Crash: No Fire: Yes | 127,000 |
| Jul 2025 | STEERING | -Sticky steering with clicking noise and a tight pull -Steering failure would cause an accident -Problem has been reproduced and confirmed by a dealer; stating rack & pinion replacement -6/2025 -Reported October 2024 | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2020 Honda CR-V. The contact stated while driving 35 MPH, the brake pedal depressed independently, and the contact heard a beeping sound coming from the instrument panel. The contact stated that the passenger who was asleep inside the vehicle, struck the dashboard with his hands; however, there was no injury reported. The contact also stated that while coming to a stop and depressing the brake pedal, the message “BRAKE” was displayed on the instrument panel. The contact stated that a dealer was contacted. There was warning light illuminated. The vehicle was not taken the dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 66,000. | Crash: No Fire: No | 66,000 |
| Jul 2025 | STEERING | When driving at highway speeds, steering feels like it is stuck in particular position. Especially while navigating a slight left turn. Needing to use additional force to bring the steering back to center | Crash: No Fire: No | Unknown |
| Jun 2025 | STEERING | The steering is binding up when turning and there is a clicking noise. I notice this a low speeds. Local mechanic inspected all suspension and drive train parts and said everything looked ok. He did not check the steering. I see this recall for later year models: The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle. Will Honda extend this recall to cover 2020 CRVs as it seems to be the same problem. This seems to be a known defect and should be covered. I look forward to your reply. Thank you | Crash: No Fire: No | Unknown |
| Jun 2025 | UNKNOWN OR OTHER | On 6/16/2025 I was driving home and my car dinged and a light came up on my dash All Wheel Drive System Problem and felt funny. I was almost home and when turning off and back on it went off. Two days later I was almost home and the same thing and did not drive right. I got it to a Honda dealer and they determined it was the rear differential pump motor based on the code. They replaced it yesterday and within 5 miles threw another code, which was stated that the full rear differential was needed. After some research of the All Wheel Drive System Problem it appears there are a lot of people out there with CRV's that are having this issue. My vehicle has less than 41,000 miles on it and should not have gone out. I also noticed when I googled rear differential for 2020 CRV's that the NHTSA is reviewing a case for this issue. I am thankful that I have extended warranty and will cover the repairs but I feel that this should be a recall and that Honda should take care of it instead of extended warranty. Please review this issue with CRV's and let me know if a recall is possible to be implemented. | Crash: No Fire: No | Unknown |
| Jun 2025 | AIR BAGS | Air bag is malfunctioning and Honda diagnosed and stated I was responsible because warranty has expired. | Crash: No Fire: No | Unknown |
| Jun 2025 | STEERING | My 2020 CR-V has developed a problem with the steering. When turning the steering wheel even slightly, the force to turn it increases and there is a clicking sound. The dealership confirmed the steering rack and gearbox need to be replaced. There is a recall for Honda's 2022 and 2023 CR-Vs for this same issue, but there are reports of the this issue going all the way back to the 2017 model. My car only has 50,000 miles. This is a known issue that can affect safety and Honda should extend their recall to include older models with the same steering problem. | Crash: No Fire: No | Unknown |
| Jun 2025 | FORWARD COLLISION AVOIDANCE | 6/14/25 - automatic emergency braking system engaged twice without any impediments in road while driving 40 miles of non-freeway driving. Mileage of vehicle is 30460 miles. AEBS engaged at 45 mph and 50 mph. Scary incidents but no accident or injury today. Concerned about continued driving and future incidents. Will contact Honda dealership. Need to issue a recall. | Crash: No Fire: No | Unknown |
| Jun 2025 | STEERING | Sticking steering wheel.Steering wheel sticks causing me to jerk wheel when turning curve.Yes, I took to Honda dealer and they ran test confirming problem. They said I need steering gearbox replaced. No warning lights occurred. About May 2024. It has gotten so bad now that I am afraid to drive it over 10 miles. | Crash: No Fire: No | Unknown |
| Jun 2025 | STEERING | Back in April 2025 my 2020 Honda CRV started having an issue with the steering where it would get stuck or it felt like a grab while driving, this happened while driving around 35 mph and on the interstate going around 78 mph, it felt like it could've made me over correct but it went back to "somewhat normal". It happened several times then took it to dealer, they were able to reconstruct the problem. Ended up that I had to put $3300.00 into replacing the steering rack assembly. NO recalls on the 2020 but there are on the newer models. | Crash: No Fire: No | Unknown |
| Jun 2025 | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | While driving the vehicle the collision avoidance activated on its own. The brakes automatically applied when I was not near a vehicle in front of me. When over railroad crossing and the system activated. My speed was around 28 to 30 mph. The system slowed me down to 24 mph. This has occurred twice. First occurrence was on [XXX], and second on [XXX]. Dash camera footage inside and outside is available to both occurrences. Ide Honda in Penfield, NY was notified after the first instance. The vehicle was not brought in to have it looked at. The vehicle is scheduled for service on June 12, 2025 at Ide Honda in Penfield, NY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jun 2025 | UNKNOWN OR OTHER | My paint is flaking off. I contacted the dealership and Honda was was told to buy touch up paint. Honda then refused to address it and told me to file a complaint with you if they recall I will be notified. | Crash: No Fire: No | Unknown |
| Jun 2025 | STRUCTURE | The contact owns a 2020 Honda CR-V. The contact stated that upon entering the vehicle after it rained, rainwater had seeped into the vehicle from the rubber trim around the driver’s side door. The contact stated that upon inspection, the contact became aware that all 4 doors were allowing water to seep into the vehicle through cracks in the rubber trims around the doors. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 43,000. | Crash: No Fire: No | 43,000 |
| May 2025 | FUEL/PROPULSION SYSTEM | Fuel pump. The mechanic did give me back the fuel pump. Independent mechanic documented repairs following Honda's instructions. There was no warning prior to the fuel pump stopping me dead in my tracks. I was at an intersection coming out of a busy parking lot. I was able to get to my nearby home in limp mode until the car could be looked at by my mobile mechanic. I called Honda and they said go ahead and have the mobile mechanic repair the vehicle. | Crash: No Fire: No | Unknown |
| May 2025 | STEERING | The steering started having a sticky/pulling problem on 5/22/25. When driving and taking a left curved road at 30 mph, the steering tries to pull me back to the right. This can be felt in the steering wheel and another person confirmed this same issued that I described. I checked online and found that some 2020 Honda CRVs are on a recall for an issue with the worm gear expanding causing this same problem. My VIN doesn't show up on the recall list. I purchased the car new on 4/25/20 and have kept up on all maintenance, including fluid changes. | Crash: No Fire: No | Unknown |
| May 2025 | AIR BAGS | The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue and opened a case. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| May 2025 | AIR BAGS | The contact's wife owns a 2020 Honda CR-V. The contact's wife received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue but confirmed that parts were not yet available and to wait for the second owner notification letter to be mailed. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact's wife had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| May 2025 | EXTERIOR LIGHTING | The past year vehicle drivers side signal light and mirror light stays on when vehicle is turned off causing the battery to drain on the vehicle. Independent mechanic ran test unable to find issue. Multiple owners of the Honda crv are experiencing the same issue with out any help from Honda causing dangerous situation in operations vehicle. Turn signal randomly will go off when driving the vehicle or turning left signal won’t turn on sometimes. | Crash: No Fire: No | Unknown |
| May 2025 | POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES | Recently ([XXX]) my wife was left stranded away from home when our 2020 CR-V started but would not go into any gear and had multiple warning messages about system failures including brake system problem (No Working Brakes), electric parking brake problem, tire pressure monitor problem, transmission system problem and auto engine idle stop system problem. If she had removed the [XXX] that cut the wires while driving the brakes would have stopped working. She had to call for a tow truck to take her to the Honda dealer. The Honda Technician found that wires running under the rear view mirror had been cut by the [XXX] she uses causing a short and a malfunction of the computer system. The repair cost was $2451. This is an obvious design flaw by Honda. My wife is a [XXX] and all [XXX] are designed to hang over the rear view mirror. Honda should not have left exposed wires there under the rearview mirror, they should have been enclosed and protected. Anyone using a [XXX] is at risk of cutting these wires which makes the vehicle undriveable. [XXX] people are most at risk of being stranded. Anyone with a 2020 Honda CR-V and using a [XXX] should be warned about this problem immediately. Our vehicle was repaired at Honda of Stevens Creek in San Jose CA and the repair bill was $2451. The technician even did a video showing how the [XXX] cut the wire. We request that Honda reimburse us for our repair cost of $2451 and for Honda to fix this issue before more [XXX] people are left stranded. | Crash: No Fire: No | Unknown |