Complaint volume
332 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Honda CR-V Complaints
332 consumer-submitted complaints on record for the 2020 Honda CR-V, grouped by component category.
332 Total complaints
21 Crash reports
2 Fire reports
15 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are air bags, forward collision avoidance, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 21 crash reports, 2 fire reports, 15 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 83 complaints, with an average reported failure mileage of 31,082 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to air bags, forward collision avoidance, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Honda CR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Honda CR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Honda CR-V complaints?
21 Crash
2 Fire
15 Injury
0 Fatality
22 Towed
12 Medical attention
What are the most common 2020 Honda CR-V complaint categories?
AIR BAGS 44
FORWARD COLLISION AVOIDANCE 43
ELECTRICAL SYSTEM 29
STEERING 26
UNKNOWN OR OTHER 26
FUEL/PROPULSION SYSTEM 24
ENGINE 22
SERVICE BRAKES 16
POWER TRAIN 9
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING 8
332 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jan 2026 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Traveling at 70 mph on I-5, Washington State, a warning message telling us the braking system was compromised, referencing "VSA", part so the stability control system. We pulled over and turned the car off, deleting the message. Within two miles of proceeding along the road the display presented a message saying the parking/emergency brake was malfunctioning, at 70 mph. Three days later my wife was backing up in the driveway and the car applied the brakes and would not proceed. When my wife engaged the forward gear the car did drive forward while cycling various error messages. It, via computer interpretation, determines how the brake fluid pressure is applied/distributed to all and any of the braking systems. Some systems are automatically initiated and others are initiated by the driver. These systems include the auto-emergency braking, the application of the electric foot brakes, the parking brake among others. We had the car delivered to the local dealership with the above information. The dealer ran an OBD scan and decided that the electric servo booster. I do not challenge this decision. My concern is that this malfunction has triggered a recall in Japan and that there are worldwide reports of the malfunction. Please have someone look into this system failure with Honda. | Crash: No Fire: No | Unknown |
| Jan 2026 | FUEL/PROPULSION SYSTEM | At approximately 75,000 miles, my 2020 Honda CR-V began experiencing serious engine performance issues, including jerking, hesitation, and rough operation while driving. The check engine warning light began flashing, indicating an active engine misfire. During these events, the vehicle’s acceleration and engine response became unpredictable. Only traveling at 5 mph. The ignition coils and spark plugs were replaced, and then replaced again, by an independent mechanic. After the most recent repair, the vehicle was test driven and the issue persisted. A diagnostic scan shows the engine is running rich, which mechanics stated points to a fuel injector malfunction. Based on diagnostic results, repeated test drives, and elimination of ignition components as the cause, the fuel injector system is the component believed to have failed. This malfunction poses a safety risk because a misfiring engine can cause sudden loss of power, hesitation during acceleration, and unpredictable vehicle behavior, especially during merging, passing, or driving in traffic. The issue has been reproduced and reviewed by multiple mechanics, who reached the same conclusion regarding a fuel injector related failure. Prior to and during the failure, the vehicle exhibited jerking, hesitation, rough operation, and a flashing check engine light. These symptoms have continued despite repairs. The fuel injector failure is the subject of an active recall affecting this make, model, and year, however my VIN is not included in the recall. Despite this exclusion, my vehicle is exhibiting the same symptoms, misfire behavior, and diagnostic indicators addressed by the recall. The exact reason my VIN is excluded from the recall is unknown, but the evidence indicates a fuel injector related defect affecting safe operation of the vehicle. | Crash: No Fire: No | Unknown |
| Dec 2025 | ENGINE | Every dashboard light came on. Engine, brake and all the adaptive controls were flashing. The whole dash was lit up and my cruise control and lane assist wouldn’t work. Among other things I’m sure. I want to know if this is going to happen again and what about the head gasket now? Can you do the update/ thermostat on my vehicle since obviously it is defective? The car only has 65,000 miles on it. I always heard Hondas were the best vehicles. This is now very concerning. Please advise. | Crash: No Fire: No | Unknown |
| Dec 2025 | ENGINE | This past year, on 10 occasions, the car misfires and loses power. All but 1 of these occurrences have been on the highway. The check engine light blinks, I pull over, turn the car off, wait a couple minutes, start the car, and the problem disappears. I have had the codes checked by both Honda and my personal mechanic - and neither can find a code that anything is wrong with the car. I have replaced the battery and 4 spark plugs but the issue keeps happening - more so recently as the weather is a little colder now. I am submitting the date of the most recent occurrence - but this has been happening since January of 2025. | Crash: No Fire: No | Unknown |
| Dec 2025 | SEAT BELTS | The drivers front seatbelt latch has failed causing the driver to not be safely secured in the vehicle. This causes the airbag warning system to illuminate a warning indicator malfunction light on the dash display. The Honda dealership has refused to repair the item at Honda’s expense due to them stating the seatbelt latch is not on a recall list for my specific VIN although they did acknowledge that there is a problem with the seatbelt latches for that year model Honda CR-V. | Crash: No Fire: No | Unknown |
| Dec 2025 | SERVICE BRAKES | I was driving this vehicle (2020 Honda CRV hybrid touring) and the brakes became very hard to stop. It was like standard braking without power assist and required great effort to stop the vehicle. Many warnings appeared on the dash including: 1. Brake system problem 2. Electric parking brake problem 3. Brake hold system problem 4. Hill start assist problem 5. Collision mitigation system problem 6. Vehicle stability assist (VSA) problem 7. Road departure mitigation problem 8. Adaptive cruise control problem The emergency brake light is on and won't go away. Sometimes when you start it, the warnings will clear after pressing the "!" button. Other times they won't clear making it not driveable because of the hard braking. I took it to First Class Halt and they found some code they had never seen. They cleared the code and 2 days later it started up with the same thing. I took it to Hendrick Honda and they also just cleared a code. A few days later it started all over making the car undriveable at least in a safe manner with full control over the brakes. It seems that neither an independent shop nor a Honda dealership can correct this dangerous problem. | Crash: No Fire: No | Unknown |
| Dec 2025 | EXTERIOR LIGHTING | The failure involves the Electric Brake Booster (EBB) / brake control system on my 2020 Honda CR-V Hybrid. The malfunction affected brake assist, ABS, Vehicle Stability Assist System Problem, Brake Hold System Problem, Brake System Problem,Electric Parking Brake Problem, Road Departure Mitigation System problem,Collision Mitigation System Problem, Adaptive Cruise Control Problem, Hill Start Assist problem. The vehicle and components are available for inspection upon request. This failure created a serious safety risk. Braking performance became inconsistent and unpredictable, increasing stopping distance and reducing vehicle control. This condition increased the risk of a crash during normal driving or emergency braking. The problem is persistent and reproducible. Multiple brake-related warning lights reappear every time the vehicle is driven. The symptoms are consistent with Electric Brake Booster failure reported on similar vehicles. Dealer diagnosis is pending / has identified a brake system fault related to the brake booster. The vehicle has not been inspected by Honda corporate. It has been / will be inspected by an authorized dealer or qualified service center. No police or insurance inspection occurred because no crash happened. Warning lamps appeared suddenly while driving, including Brake System, ABS, and VSA warnings. There were no prior symptoms such as noise, vibration, or gradual brake degradation before the failure. Once illuminated, the warnings remained active. | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM | 2020 Honda CR-V EXL would not start past week on two days (12/01/2025 and 12/03/2025). Auto mechanic (C&K Auto Clinic) has the following assessment: Check for key off draw. Found slightly excessive battery drain ranging from 75 milliamps to 150 milliamps. Found back up fuse #18 to be circuit causing draw. Will need additional time to continue tracing back up fuse circuit. Replace faulty battery. | Crash: No Fire: No | Unknown |
| Nov 2025 | SERVICE BRAKES | The contact owns a 2020 Honda CR-V. The contact stated that approximately four times while driving approximately 35 MPH, the brake warning light flashed on the instrument panel. The contact stated that the vehicle unexpectedly came to a complete stop for several seconds before unintendedly accelerating. The contact expressed concerns about driving the vehicle with his grandchildren inside the vehicle due to the failures. The vehicle was taken to an independent mechanic; however, the failure was not duplicated. The vehicle was then taken to a dealer who also failed to duplicate the failure. The manufacturer was notified of the failure. The failure mileage was 58,000. | Crash: No Fire: No | 58,000 |
| Nov 2025 | AIR BAGS | The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags). The local dealer was contacted, who confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |
| Nov 2025 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | My car lost roughly half its power while traveling in heavy traffic on the interstate. The engine light in the lower left hand corner of the dash began blinking at the same time. I was able to get off the interstate whereupon I turned the car off and then restarted it. This cured the problem and it has not happened in the week since. No one has inspected the problem, but I have an appointment with the dealer on November 4, 2025. | Crash: No Fire: No | Unknown |
| Oct 2025 | STEERING | When driving at highway speeds, the steering is sticky and can get locked into a certain position. It can be overcome with moderate effort, but will become dangerous to drive if it gets worse. There are no warning lamps or messages related to this issue. I have taken it to the dealer and they refused to accept manufacturer responsibility for this. I took it to a trusted local independent mechanic who confirmed the issue and estimated it would cost roughly $4K to replace the rack and address the issue. Note that this issue has been identified by many other 2020 CRV owners, and the same issue has prompted a recall on 2023-24 Honda CRV models. | Crash: No Fire: No | Unknown |
| Oct 2025 | AIR BAGS | The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags). The dealer was contacted; however, the contact was informed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |
| Oct 2025 | AIR BAGS | The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags) in 2024; however, the contact was repeatedly informed by the dealer that the part for the recall repair was not yet available. The contact called another local dealer but was also informed that the part was not yet available. The contact called the manufacturer was advised to call the dealer again, and a case was filed; however, the contact never received a call back. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |
| Oct 2025 | AIR BAGS | See attached document for complaint. | Crash: No Fire: No | Unknown |
| Oct 2025 | STEERING | The steering wheel is sticking when returning to center when slightly turning left at high way speeds 65mph. There is a recall for this same issue on newer models. | Crash: No Fire: No | Unknown |
| Sep 2025 | SEAT BELTS | The contact owns a 2020 Honda CR-V. The contact stated that the driver’s side front seat belt failed to latch securely. There was an abnormal dinging sound detected. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 23V158000 (Seat Belts). The vehicle was taken to the local dealer, where it was diagnosed, and the latch was replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 116,000. | Crash: No Fire: No | 116,000 |
| Sep 2025 | STEERING | After 4 4/2 years and 26,500 miles the steering became (slightly sticky ) It would take extra pressure to move the steering wheel. It also make clicking and creaking sound while turning at lower speeds 10 MPH or less. The dealer said the entire steering rack needed replacement due to some part that could not be replaced. The the was fine until the steering just started getting tight. | Crash: No Fire: No | Unknown |
| Sep 2025 | AIR BAGS | The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |
| Sep 2025 | AIR BAGS | The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags). The local dealer was contacted, who declined to assist until the SRS light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |
| Sep 2025 | AIR BAGS | The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |
| Sep 2025 | AIR BAGS | The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (AIR BAGS). The vehicle was taken to the dealer however, the dealer refused to perform the recall repair. The contact was informed that since there was no warning light illuminated, the recall repair was not necessary. The contact was informed to ignore future recall letters. The manufacturer was notified of the issue, but no assistance was provided. The contact stated that the Automatic START/STOP light was illuminated. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |
| Sep 2025 | FORWARD COLLISION AVOIDANCE | Facing the sun, driving through an intersection with a green light. No cars ahead or behind me, and no pedestrians in sight. As I passed under the light, the car slammed on the brakes once, let up a little, and then slammed on the brakes again. It flashed the BRAKE indicator on the dash. Then driving resumed as normal. If there had been a vehicle behind me, it would have rear ended me, no question. | Crash: No Fire: No | Unknown |
| Sep 2025 | SEATS | Honda hasn't sent the parts to fix the problem after 1 1/2 years form the recall. NHTSA Recall Number 24V-064 | Crash: No Fire: No | Unknown |
| Sep 2025 | AIR BAGS | The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags). The contact stated that the part to do the recall repair was not yet available. The vehicle was taken to the dealer, but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer informed the contact that parts were shipped to the dealer. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |