Complaint volume
321 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Honda CR-V Complaints
321 consumer-submitted complaints on record for the 2020 Honda CR-V, grouped by component category.
321 Total complaints
21 Crash reports
2 Fire reports
15 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance, air bags, steering. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 21 crash reports, 2 fire reports, 15 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 80 complaints, with an average reported failure mileage of 29,741 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance, air bags, steering?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Honda CR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Honda CR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Honda CR-V complaints?
21 Crash
2 Fire
15 Injury
0 Fatality
22 Towed
12 Medical attention
What are the most common 2020 Honda CR-V complaint categories?
FORWARD COLLISION AVOIDANCE 50
AIR BAGS 40
STEERING 25
UNKNOWN OR OTHER 23
ELECTRICAL SYSTEM 20
FUEL/PROPULSION SYSTEM 20
ENGINE 15
SERVICE BRAKES 11
FUEL SYSTEM, GASOLINE 8
SEAT BELTS 7
321 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2026 | FUEL/PROPULSION SYSTEM | I was sitting in the car with the car cranked on and then all my warnings lights and messages started flashing and blinking. The car was also idling on it’s on. I was scared because this has never happened before. So after looking for leaks under the hood , looking online to make sense of what was happening, turning it off and back on . I slowly drove to the Honda dealer down the street with my hazards lights on. Also due to it acting as if it wasn’t about to restart when I turned it off, and the car seemed like it wanted to cut off in traffic, This just happened on Saturday 3/14. It was the only incident of this kind, and the following Monday I got a call it was my fuel pump or fuel injection, and I was told gas was in my oil . I don’t know how or why this happened. I believe my car got missed in the recall for the issues the model has. I have done research and it has displayed a few of the issues stated online. I do know I have had other issues with my car screen going completely black in the car and my car throwing on brakes and nothing was there. Just wanted you all to be aware of this since I read this make and model have these issues. | Crash: No Fire: No | Unknown |
| Mar 2026 | POWER TRAIN,ELECTRICAL SYSTEM | The contact owns a 2020 Honda CR-V. The contact stated that while the vehicle was parked, the vehicle was started, and the gear shifter was stuck in park(P). Several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that the battery needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact researched and became aware of an unstated recall; however, the VIN was not under recall. The manufacturer was not notified of the failure. The failure mileage was approximately 62,000. | Crash: No Fire: No | 62,000 |
| Mar 2026 | ELECTRICAL SYSTEM | I been trying to work with the manufacturer, to solve the problem, so far I only get emails and phone calls with nowhere to go, the problem starts one year after we bought the vehicle , when every warning ligth comes on the vehicle take to the dealer who's only reset the system on the car with out giving any specific reason the problem comes so often, that I learn to do it my self, since doesn't look honda company doesn't have a answer for | Crash: No Fire: No | Unknown |
| Mar 2026 | SERVICE BRAKES | The brake warning light remains illuminated on the dashboard even when the parking brake is fully disengaged and while the vehicle is in motion. Same when the car is on or turned off. The brake warning light remain on continuously. Because this warning light is associated with the braking system, it creates uncertainty about whether the braking system and related safety systems are functioning properly while the vehicle is being driven. This raises safety concerns. The vehicle currently has approximately 50,000 miles and has been regularly maintained. The vehicle was inspected by a Honda dealership. After evaluation, the dealership indicated the issue may be related to the VSA (Vehicle Stability Assist) modulator. However, they stated they cannot confirm with certainty that replacing this component will resolve the issue. This will be an expensive repair with no warranty that’s the issue. All other possible issues with pads brake system, wires…were discarded and no code showed on the initial test. Since this warning involves a critical safety system and the cause has not been clearly identified, I am concerned this may represent a potential defect or premature failure of a braking system component. | Crash: No Fire: No | Unknown |
| Mar 2026 | ENGINE | My issue seems consistent with NHTSA Action Number PE25016. On March 4, 2026, I was driving and my check engine light start flashing. Shortly thereafter, I lost motive power. I was driving approximately 50 mph at the time. I pulled over and turned my car off and then back on, at which point the check engine light turned off and motive power was restored. I brought my car into the dealership later that day and was told there was nothing wrong with my car as they could not find a fault code and did not experience the loss of motive power while test driving my car. On March 10, 2026, I was driving and my check engine started flashing but I did not lose motive power. On March 14, 2026, I was driving and my check engine light started flashing. Shortly thereafter, I lost motive power. I was driving approximately 50 mph at the time. I pulled over and turned my car off and then back on, at which point the check engine light turned off and motive power was restored. | Crash: No Fire: No | Unknown |
| Mar 2026 | UNKNOWN OR OTHER | Twice this has happened after the car is running for a bit all the lights cycle through as errors parking assist, hill assist, power steering, etc... Took to a dealership was told it is the fuel injectors and gas leaking into engine oil. Had to have my fuel injectors replace and get a new oil change due to gas in the oil. I see there is recalls for 2021-2025 but 2020 are also having the same issues. I have only had this car for 2 years and had to buy all new fuel injectors. | Crash: No Fire: No | Unknown |
| Mar 2026 | FUEL/PROPULSION SYSTEM | While driving, multiple warning lights suddenly illuminated on the dashboard and the vehicle immediately began running sluggish with significantly reduced engine power. The vehicle was unable to maintain normal driving speed and was operating below the posted speed limit, creating a potential traffic hazard and increasing the risk of a rear-end collision from faster-moving vehicles. I was able to carefully drive the vehicle home, but the condition persisted. After arriving home, the vehicle required multiple attempts to start, indicating an ongoing issue. I scanned the vehicle using an OBD diagnostic tool and retrieved diagnostic trouble code P0087 (Fuel Rail/System Pressure Too Low), indicating a malfunction in the fuel delivery or fuel pressure system, which may involve the fuel pump, fuel pressure regulator, or related components. There were no prior warning signs before this incident; the warnings and loss of performance occurred suddenly while the vehicle was being driven under normal conditions. The sudden reduction in engine power created a safety concern due to the inability to maintain normal traffic speed. The vehicle has not yet been inspected by the manufacturer, dealer, police, insurance representatives, or other third parties, but the vehicle and affected components are available for inspection upon request. | Crash: No Fire: No | Unknown |
| Mar 2026 | FUEL/PROPULSION SYSTEM | Driving at highway speeds in passing lane. Car lost power immediately and all dash lights came on. Very dangerous and almost got hit trying to pull over. dealer diagnosed High pressure fuel rail pump. Honda dealer charging $1800 to replace high pressure fuel pump | Crash: No Fire: No | Unknown |
| Feb 2026 | FUEL SYSTEM, GASOLINE,ENGINE | The contact's daughter owns a 2020 Honda CR-V. The contact stated that upon taking the vehicle to an independent mechanic for an oil change, the contact was informed that there was a mixture of oil and fuel in the oil pan. The contact stated that while checking the engine compartment later, there was an abnormally strong fuel odor coming from the engine compartment. Several unknown warning lights were temporarily illuminated. Several unknown dealers were contacted and confirmed that the VIN was not under recall. The vehicle was not yet diagnosed or repaired. The manufacturer was unreachable. The failure mileage was 50,399. | Crash: No Fire: No | 50,399 |
| Feb 2026 | VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM | The same issue has happened twice. I'm driving on the highway, going maybe 60 or 65, and with no warning, the check engine light starts flashing and the car won't respond to the gas pedal. The car immediately starts to rapidly decelerate, and I can only try to get to the breakdown lane before I get rear-ended. I've been lucky (especially since my child was in the backseat both times). But when I stop the car, turn it off, then turn it on again, everything is fine. I can get back on the highway, and no problems occur. The codes are not stored, however, so I can't know what caused the problem. When this happened the first time (last year), I took it to the Honda dealer where I bought it, and they said they had never heard of this happening. When it happened the second time in January, I called Honda, spoke to an agent who gave me a case number (XXX), and said she has heard of something like this from other drivers, but the solutions were all different, so she couldn't say what would fix it for me. I did some internet research, and found other drivers who describe the exact same issue: [XXX] I've switched to premium gasoline ($$) and won't let it get lower than 1/4 full, and have an OBDII scanner in my glove compartment ready to go if it happens again. That said, this is a very dangerous defect, and I feel unsafe in my car. I am disturbed that a problem of with such potentially serious consequences has no solution that anyone can offer me. (Note: When I go to submit this, the final form leaves off the last # of the VIN. I tried to correct, but it happened again. The VIN is [XXX] , 2020 Honda CRV Hybrid. Best VIN ever.) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Feb 2026 | STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES | I was driving the vehicle when all of a sudden all of the lights appeared on the dashboard.i took it in to the dealership and was told it was due to PO172 code. | Crash: No Fire: No | Unknown |
| Feb 2026 | ELECTRICAL SYSTEM | While operating a 2020 Honda CR-V Hybrid, the vehicle suddenly caught fire with flames originating from the rear seat/rear passenger compartment area. There was no crash involved. Smoke and flames rapidly spread inside the vehicle, creating an immediate safety hazard and risk of serious injury. I evacuated immediately and emergency services were contacted. The fire department responded and extinguished the fire. The vehicle sustained severe fire damage and was declared a total loss. The fire appeared to start from inside the cabin near/under the rear seating area. The incident occurred without warning and there were no prior signs of mechanical issues immediately before the fire. This failure put the safety of the occupants and the public at risk due to the sudden and aggressive nature of the fire. The vehicle is currently in storage and remains available for inspection upon request by the manufacturer, insurer, or investigators. | Crash: No Fire: Yes | Unknown |
| Feb 2026 | ELECTRICAL SYSTEM,SERVICE BRAKES | Vehicle was parked on a slight incline with transmission in Park and electronic parking brake engaged. Engine was running. While unloading groceries, driver leaned into vehicle and pressed the engine start/stop button to turn the vehicle off. Immediately after engine shutoff, the vehicle began rolling backward. Driver attempted to re-engage Park and electronic parking brake multiple times without effect. Vehicle continued rolling for approximately 20–30 seconds before stopping. Driver’s foot was run over by the vehicle, resulting in injury. No warning messages were observed prior to the incident. Cause unknown. Vehicle remains available for inspection. | Crash: No Fire: No Injuries: 1 Medical attention | Unknown |
| Jan 2026 | STEERING | Our steering rack has failed on our 2020 CRV with 23,000 miles on it. There are recalls out there for earlier CRV's as well as the 2023-2025 CRV'S. It cost us $5300 to repair it. If there is an obvious safety defect, why are the 2020's not covered in this recall. There is obviously a long standing safety issue here. | Crash: No Fire: No | Unknown |
| Jan 2026 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Traveling at 70 mph on I-5, Washington State, a warning message telling us the braking system was compromised, referencing "VSA", part so the stability control system. We pulled over and turned the car off, deleting the message. Within two miles of proceeding along the road the display presented a message saying the parking/emergency brake was malfunctioning, at 70 mph. Three days later my wife was backing up in the driveway and the car applied the brakes and would not proceed. When my wife engaged the forward gear the car did drive forward while cycling various error messages. It, via computer interpretation, determines how the brake fluid pressure is applied/distributed to all and any of the braking systems. Some systems are automatically initiated and others are initiated by the driver. These systems include the auto-emergency braking, the application of the electric foot brakes, the parking brake among others. We had the car delivered to the local dealership with the above information. The dealer ran an OBD scan and decided that the electric servo booster. I do not challenge this decision. My concern is that this malfunction has triggered a recall in Japan and that there are worldwide reports of the malfunction. Please have someone look into this system failure with Honda. | Crash: No Fire: No | Unknown |
| Jan 2026 | FUEL/PROPULSION SYSTEM | At approximately 75,000 miles, my 2020 Honda CR-V began experiencing serious engine performance issues, including jerking, hesitation, and rough operation while driving. The check engine warning light began flashing, indicating an active engine misfire. During these events, the vehicle’s acceleration and engine response became unpredictable. Only traveling at 5 mph. The ignition coils and spark plugs were replaced, and then replaced again, by an independent mechanic. After the most recent repair, the vehicle was test driven and the issue persisted. A diagnostic scan shows the engine is running rich, which mechanics stated points to a fuel injector malfunction. Based on diagnostic results, repeated test drives, and elimination of ignition components as the cause, the fuel injector system is the component believed to have failed. This malfunction poses a safety risk because a misfiring engine can cause sudden loss of power, hesitation during acceleration, and unpredictable vehicle behavior, especially during merging, passing, or driving in traffic. The issue has been reproduced and reviewed by multiple mechanics, who reached the same conclusion regarding a fuel injector related failure. Prior to and during the failure, the vehicle exhibited jerking, hesitation, rough operation, and a flashing check engine light. These symptoms have continued despite repairs. The fuel injector failure is the subject of an active recall affecting this make, model, and year, however my VIN is not included in the recall. Despite this exclusion, my vehicle is exhibiting the same symptoms, misfire behavior, and diagnostic indicators addressed by the recall. The exact reason my VIN is excluded from the recall is unknown, but the evidence indicates a fuel injector related defect affecting safe operation of the vehicle. | Crash: No Fire: No | Unknown |
| Dec 2025 | ENGINE,FORWARD COLLISION AVOIDANCE | Every dashboard light came on. Engine, brake and all the adaptive controls were flashing. The whole dash was lit up and my cruise control and lane assist wouldn’t work. Among other things I’m sure. I want to know if this is going to happen again and what about the head gasket now? Can you do the update/ thermostat on my vehicle since obviously it is defective? The car only has 65,000 miles on it. I always heard Hondas were the best vehicles. This is now very concerning. Please advise. | Crash: No Fire: No | Unknown |
| Dec 2025 | ENGINE | This past year, on 10 occasions, the car misfires and loses power. All but 1 of these occurrences have been on the highway. The check engine light blinks, I pull over, turn the car off, wait a couple minutes, start the car, and the problem disappears. I have had the codes checked by both Honda and my personal mechanic - and neither can find a code that anything is wrong with the car. I have replaced the battery and 4 spark plugs but the issue keeps happening - more so recently as the weather is a little colder now. I am submitting the date of the most recent occurrence - but this has been happening since January of 2025. | Crash: No Fire: No | Unknown |
| Dec 2025 | SEAT BELTS | The drivers front seatbelt latch has failed causing the driver to not be safely secured in the vehicle. This causes the airbag warning system to illuminate a warning indicator malfunction light on the dash display. The Honda dealership has refused to repair the item at Honda’s expense due to them stating the seatbelt latch is not on a recall list for my specific VIN although they did acknowledge that there is a problem with the seatbelt latches for that year model Honda CR-V. | Crash: No Fire: No | Unknown |
| Dec 2025 | SERVICE BRAKES | I was driving this vehicle (2020 Honda CRV hybrid touring) and the brakes became very hard to stop. It was like standard braking without power assist and required great effort to stop the vehicle. Many warnings appeared on the dash including: 1. Brake system problem 2. Electric parking brake problem 3. Brake hold system problem 4. Hill start assist problem 5. Collision mitigation system problem 6. Vehicle stability assist (VSA) problem 7. Road departure mitigation problem 8. Adaptive cruise control problem The emergency brake light is on and won't go away. Sometimes when you start it, the warnings will clear after pressing the "!" button. Other times they won't clear making it not driveable because of the hard braking. I took it to First Class Halt and they found some code they had never seen. They cleared the code and 2 days later it started up with the same thing. I took it to Hendrick Honda and they also just cleared a code. A few days later it started all over making the car undriveable at least in a safe manner with full control over the brakes. It seems that neither an independent shop nor a Honda dealership can correct this dangerous problem. | Crash: No Fire: No | Unknown |
| Dec 2025 | EXTERIOR LIGHTING,FORWARD COLLISION AVOIDANCE | The failure involves the Electric Brake Booster (EBB) / brake control system on my 2020 Honda CR-V Hybrid. The malfunction affected brake assist, ABS, Vehicle Stability Assist System Problem, Brake Hold System Problem, Brake System Problem,Electric Parking Brake Problem, Road Departure Mitigation System problem,Collision Mitigation System Problem, Adaptive Cruise Control Problem, Hill Start Assist problem. The vehicle and components are available for inspection upon request. This failure created a serious safety risk. Braking performance became inconsistent and unpredictable, increasing stopping distance and reducing vehicle control. This condition increased the risk of a crash during normal driving or emergency braking. The problem is persistent and reproducible. Multiple brake-related warning lights reappear every time the vehicle is driven. The symptoms are consistent with Electric Brake Booster failure reported on similar vehicles. Dealer diagnosis is pending / has identified a brake system fault related to the brake booster. The vehicle has not been inspected by Honda corporate. It has been / will be inspected by an authorized dealer or qualified service center. No police or insurance inspection occurred because no crash happened. Warning lamps appeared suddenly while driving, including Brake System, ABS, and VSA warnings. There were no prior symptoms such as noise, vibration, or gradual brake degradation before the failure. Once illuminated, the warnings remained active. | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM | 2020 Honda CR-V EXL would not start past week on two days (12/01/2025 and 12/03/2025). Auto mechanic (C&K Auto Clinic) has the following assessment: Check for key off draw. Found slightly excessive battery drain ranging from 75 milliamps to 150 milliamps. Found back up fuse #18 to be circuit causing draw. Will need additional time to continue tracing back up fuse circuit. Replace faulty battery. | Crash: No Fire: No | Unknown |
| Nov 2025 | AIR BAGS | The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags). The local dealer was contacted, who confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |
| Nov 2025 | VEHICLE SPEED CONTROL,SERVICE BRAKES | The contact owns a 2020 Honda CR-V. The contact stated that approximately four times while driving approximately 35 MPH, the brake warning light flashed on the instrument panel. The contact stated that the vehicle unexpectedly came to a complete stop for several seconds before unintendedly accelerating. The contact expressed concerns about driving the vehicle with his grandchildren inside the vehicle due to the failures. The vehicle was taken to an independent mechanic; however, the failure was not duplicated. The vehicle was then taken to a dealer who also failed to duplicate the failure. The manufacturer was notified of the failure. The failure mileage was 58,000. | Crash: No Fire: No | 58,000 |
| Nov 2025 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | My car lost roughly half its power while traveling in heavy traffic on the interstate. The engine light in the lower left hand corner of the dash began blinking at the same time. I was able to get off the interstate whereupon I turned the car off and then restarted it. This cured the problem and it has not happened in the week since. No one has inspected the problem, but I have an appointment with the dealer on November 4, 2025. | Crash: No Fire: No | Unknown |