Complaint volume
321 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Honda CR-V Complaints
321 consumer-submitted complaints on record for the 2020 Honda CR-V, grouped by component category.
321 Total complaints
21 Crash reports
2 Fire reports
15 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance, air bags, steering. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 21 crash reports, 2 fire reports, 15 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 80 complaints, with an average reported failure mileage of 29,741 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance, air bags, steering?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Honda CR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Honda CR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Honda CR-V complaints?
21 Crash
2 Fire
15 Injury
0 Fatality
22 Towed
12 Medical attention
What are the most common 2020 Honda CR-V complaint categories?
FORWARD COLLISION AVOIDANCE 50
AIR BAGS 40
STEERING 25
UNKNOWN OR OTHER 23
ELECTRICAL SYSTEM 20
FUEL/PROPULSION SYSTEM 20
ENGINE 15
SERVICE BRAKES 11
FUEL SYSTEM, GASOLINE 8
SEAT BELTS 7
321 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2026 | FUEL SYSTEM, GASOLINE | The contact owns a 2020 Honda CR-V. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however the vehicle failed to accelerate as intended. In addition, several unknown warning lights illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with low fuel pressure. The contact was advised to contact the dealer. In addition, the contact was informed of an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 150,000. | Crash: No Fire: No | Unknown |
| May 2026 | LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | Almost all lightsnlitenup on dash and Honda attempted to claim i was in accident and daid the entire radar system had to be replaced at expense of 3300.oo dollars. The fault had to be intheir craftmenship not my handling car. | Crash: No Fire: No | Unknown |
| May 2026 | AIR BAGS | The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was contact multiple times. The vehicle was not diagnosed or repaired. The dealer confirmed that the remedy parts were not yet available. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |
| May 2026 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | On multiple occasions, this vehicle has initiated automated braking with no other vehicles in the immediate proximity. On 2 occasions, the automated braking has resulted in near misses of rear end collisions. This is an intermittently occurring fault that has become more frequent as of late. The vehicle has <100k on the odometer. The vehicle was taken to the local Honda dealer and their investigative procedure included an 8 min test drive of less than 5 miles and reported that there was nothing wrong with the system. No attempt to make any corrections or improvements was attempted. | Crash: No Fire: No | Unknown |
| May 2026 | AIR BAGS | My dealer won’t make the recall repair with the excuse the factory isn’t sending him the parts. That’s been his excuse for 2 years. | Crash: No Fire: No | Unknown |
| May 2026 | ENGINE | I am the second owner of this vehicle. Upon purchase, i chose to purchase all extended warranties so that I had minimal out of pocket costs to maintain and repair my vehicle. I had the vehicle maintained regularly at LaFontaine Honda in Dearborn. A couple days before my scheduled service in December 2025, several warning lights became lit on the dash. I called the LaFontaine Honda, expressed my concerns and asked if I could bring the vehicle in immediately. I brought the vehicle in on December 3, 2025, and after several hours of diagnostics, it was determined that the engine needed to be replaced. Vehicle mileage was 121,766 and I was informed that the warranty expired at 120,000. Tried to call Honda for assistance and they stated there was no assistance available, I would have to pay for the repairs. This Dealer serviced my vehicle the entire time that I owned it for 2 1/2 years. I purchased all extended warranties, and they would not help me. They only said they would put me in another vehicle put the negative equity in my new car loan. I was then ghosted by the service manager and sales manager. I had to go elsewhere and pay $8,595.76 for a used engine. I paid for the extended warranty and when I really needed it, Honda failed me. | Crash: No Fire: No | Unknown |
| May 2026 | STEERING | Every summer, on particularly hot days—typically after driving for about 10 minutes—the steering wheel feels as if it is jammed; turning it becomes extremely stiff and difficult. However, when the weather cools down, the steering becomes perfectly smooth again, with no issues whatsoever. Since my English proficiency is limited, I visited the dealership's service department; unfortunately, because the weather happened to be cool at the time, they were unable to detect any problems during their inspection. | Crash: No Fire: No | Unknown |
| May 2026 | LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | tHE VEHICLE IS ACTIVATING EMERGENCY BRAKE ASSIST WITH NO OBJECT IN FRONT OF IT CAUSING THE BRAKES TO SLAM ON WHILE DRIVING. LANE DEPARTURE WARNING IS TRYING TO CORRECT/MOVE VEHICLE INTO A DIFFERENT LANE | Crash: No Fire: No | Unknown |
| May 2026 | POWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | In November 2025 a new transmission was installed Curry Honda in Atlanta GA on my 2020 Honda CR-V. The new transmission came with a 3 year/36,000 mile warranty. In March 2026 my vehicle broke down and was towed to Tameron Honda in Daphne Al where a speed sensor was replaced at my expense of 388.44. The adaptive cruise control was not working prior to this repair. Within two weeks the vehicle experienced further issues and had to be driven in a compromised condition back to Curry Honda in Atlanta where the transmission wire harness was diagnosed as corroded and replaced at a cost of 1696.99. My vehicle has been garage-kept its entire life except when in the care of a dealership. Corrosion on a recently replaced transmission in a garage-kept vehicle cannot be attributed to environmental exposure or owner neglect. It points directly to a defective part of improper installation at Curry Honda. These failures occurred within months of a new transmission installation with no prior history of issues. I believe this is a safety defect as the vehicle broke down unexpectedly and had to be driven in a compromised condition posing a safety risk. | Crash: No Fire: No | Unknown |
| Apr 2026 | UNKNOWN OR OTHER | While driving the car at the speed limit on a flat, paved road the sunroof spontaineously shattered.. | Crash: No Fire: No | Unknown |
| Apr 2026 | SUSPENSION | Last night I turned left out of an ally and heard a loud thunk like noise similar to when you run over a rock and it shoots out from under your tire. Noise was in the front passenger side. Thought nothing of it at the time. Then today I heard it again turning into the gas station. Then while driving I heard it once while just taking off from a stop sign and again pulling out of a parking lot. My husband has taken it for a drive of 12 miles and has been unable to recreate the noise. Sounds almost like the spring on the strut is broke or something in that area needs fixed. | Crash: No Fire: No | Unknown |
| Apr 2026 | STEERING | Noticed problems with steering the vehicle. Initially the was not smooth when driving or turning and the steering would go through a very brief but light indecisive bump This problem started a week ago and has become worse. Plan to take car to dealer for diagnostics. Called Honda corporate and it looks like they may assist me with this | Crash: No Fire: No | Unknown |
| Apr 2026 | ENGINE | For the last two years, our CR-V has had random engine failures where the car will lose power and the ability to accelerate. If you're going uphill it will stop entirely, otherwise you can usually limp along at about 20mph. We've taken the car in to the Honda dealer multiple times with no fix. We've had to abandon the car since Honda won't fix it and it's a complete safety hazard. The final incident happened while I was driving in a tunnel in a 60mph zone. The car died and I had nowhere to pull off so I was forced to slowly crawl through the tunnel as cars flew by me going 70mph. I was finally able to get out of the tunnel and pull over in a remotely safe place. Once you turn the car off, the system resets and you can drive again until the issue happens again. Honda diagnosed the issue, reproduced and confirmed the issue and, despite having an 8-year full warranty we bought when we bought the car new, they refused to fix it stating that they simply aren't able to. Their recommendation was to take the car and monitor the issue, despite confirming the extreme danger the car poses to us. We've asked them to replace the car with anything of similar value that won't be a safety threat, or buy the car back since we can't drive it. It's been sitting at the dealership for the last month and a half. We've now been forced to hire an attorney to help resolve this since Honda is refusing to take accountability for selling a completely unsafe vehicle. | Crash: No Fire: No | Unknown |
| Apr 2026 | ELECTRICAL SYSTEM,SERVICE BRAKES | The contact owns a 2020 Honda CR-V. The contact stated that while driving in a parking lot and depressing the brake pedal, there was a clunking sound coming from the braking system before the brakes became inoperable. The contact forcefully depressed the brake pedal, and the vehicle eventually came to a stop. The vehicle was taken to the dealer, where it was diagnosed with an electrical wiring short. The manufacturer was not notified of the failure. The approximate failure mileage was 13,000. | Crash: No Fire: No | 13,000 |
| Apr 2026 | FUEL/PROPULSION SYSTEM | Vehicle slow cranks when engine is being turned on. When driving and rpm reaches over 2000, vehicle stalls and puts the owner at risk of crash or injury. All warning lights are turned on. Safety is at risk due to the vehicle stalling It has been confirmed by an independent service center. The Honda dealership has refused service and refused on honoring recall due to VIN not listed on recall number 22V-380 No All warning lights came on along with the symptoms is stalling and slow cranking | Crash: No Fire: No | Unknown |
| Apr 2026 | ENGINE | On April 13, 20026 while traveling on a divided highway at about 70 mph, the car suddenly experienced rapid de-acceleration, similar to if someone slammed on the brakes. At the same time all dashboard warning lights began flashing. The car had failed and couldn't be driven. The Honda dealer in Rochester Minnesota said the turbocharger had failed. This was a very dangerous situation as it posed a real risk of being hit from behind by others who were still travelling at high speed while the failed car was dramatically slowing and trying to get off the road. This an unreasonable risk of injury and death not only to the driver and occupants but also to the general public and other nearby drivers and occupants. The Honda dealer in Rochester inspected and repaired the failed turbocharger and flushed the system and oil as required. The charge was $5,042.41 to replace the turbocharger and $736.48 to flush and change with fresh oil. This is without tax. Full invoice is available upon request. The Honda dealer inspected the car. No police report was filed. The car was towed back into Rochester by AAA. There was no warning lamps prior to the incident. The cars maintenance was up-to-date and has only about 60,00 miles. For a [XXX] old car, an engine failure that creates a serious risk of injury or death to the driver and public would suggest a recall is necessary to maintain public safety and make owner's whole. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Apr 2026 | STEERING,LANE DEPARTURE | Choppy steering ,sticking, not smooth. Getting worse. It started when it was new . I did not know how lane departure assist worked,or felt. BUT EVEN IN THE OFF POSITION MY STEERING WAS STILL STICKY,AND CHOPPY. So I thought that this STICKY ,CHOPPY STEERING WAS NORMAL . It slowly has gotton worse , it has progressed to the point ,that I kmow that somthing is very wrong with my HONDAS steering. . I HAVE LOOKED INTO THIS PROBLEM ,IT IS NOW WELL DOCUMENTED THAT HONDA ,NEEDS TO REPAIR THIS DEFECT UNDER A RECALL ORDER. THIS is definatly a Honda Factory Defect in THEIR STEERING. PLEASE CALL ME [XXX] KRAUSE AT [XXX] . PS. I AM NOW AFRAID TO DRIVE IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Apr 2026 | ENGINE,FUEL/PROPULSION SYSTEM | 1. What component or system failed or malfunctioned, and is it available for inspection upon request? The fuel delivery system and engine power management. The vehicle suffers from sudden "Limp Mode" activation and total loss of acceleration. The vehicle is available for inspection. 2. How was your safety or the safety of others put at risk? My safety was severely compromised when the vehicle suddenly lost power while traveling at highway speeds. This occurred twice in high-speed traffic, creating an immediate risk of a rear-end collision as the vehicle could no longer maintain the flow of traffic or accelerate away from danger. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? No. The issue was reported to a dealer in 2024, but because the malfunction indicator lamp (MIL) turned off after a restart, the dealer was unable to reproduce the failure or find stored error codes at that time. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, it was inspected by an authorized Honda dealer in 2024, but no repairs or actions were taken as they could not replicate the fault. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. There were no prior symptoms or early warnings. In both incidents (2024 and yesterday), the engine light illuminated simultaneously with a sudden, localized loss of speed and a total inability to power up or accelerate while on the highway. | Crash: No Fire: No | Unknown |
| Apr 2026 | ENGINE | The contact owns a 2020 Honda CR-V. The contact stated that while driving at an undisclosed speed, the vehicle hesitated while maintaining automotive power. Several unknown warning lights were illuminated. The vehicle was taken to a local independent mechanic, where the mechanic retrieved DTC: P219F, and there were misfires with cylinders #3 and #4. The local dealer was contacted. The vehicle was not diagnosed or repaired due to the costs. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000. | Crash: No Fire: No | 50,000 |
| Apr 2026 | ENGINE | The contact owns a 2020 Honda CR-V. The contact stated that while driving approximately 55 MPH, the vehicle suddenly decelerated with the check engine warning light flashing off and on. The vehicle was slowly driven to a nearby gas station. The vehicle was restarted and operated normally and was immediately driven to the local dealer. The local dealer was unable to determine the cause of the failure. The vehicle was not repaired. The contact stated that the failure had occurred once before. The manufacturer was not notified of the failure. The contact was informed of the NHTSA Action Number: PE25016 (ENGINE); and associated the failure with the NHTSA Action Number. The failure mileage was 27,327. | Crash: No Fire: No | 27,327 |
| Mar 2026 | ENGINE | All warning lights began going off in car as driving. No overheating and search indicated it may be due to battery needing replacement. Drove to Honda dealer/service to have vehicle inspected and was informed Turbo charger failed. Between research done and a call to our local dealer and was told this is a common issue. Diagnostic report and quote for new engine and turbo attached. Please note they did not perform the search to confirm there is metal in the engine. | Crash: No Fire: No | 100,699 |
| Mar 2026 | ELECTRICAL SYSTEM,ENGINE | The contact owns a 2020 Honda CR-V. The contact stated that while driving at various speeds, the vehicle started losing automotive power. The check engine warning light started flashing and then remained illuminated, and the vehicle failed to accelerate above 15 MPH. The contact stated that the battery was drained and showed only one bar of battery charge on the instrument panel. The contact stated that after pulling over and restarting the vehicle, the vehicle returned to normal operation. The vehicle was taken to the dealer several times; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 70,000. | Crash: No Fire: No | 70,000 |
| Mar 2026 | VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | I was driving on the freewayin the night time on several occasions and the Emissions light and check engine light comes on and the car lost speed and would not accelerate. I had to put my hazards on to exit the freeway slowly to pull over turn the car off, sometimes this corrects the problems. but this has happened on several occasions. the vehicle is now at the dealer being diagnostic, they end up keeping the vehicle and haven't told me yet what the issue is. | Crash: No Fire: No | Unknown |
| Mar 2026 | VEHICLE SPEED CONTROL,ENGINE | I am experiencing intermittent loss of motive power. Without warning at highway speeds I get a flashing check engine light immediately before the loss of motive power occurs. Motive power can be restored by turning the ignition off and back on. However, this action also clears the check engine light and any fault codes that were set. I drive with a code reader in the car and have received a P0302 code. This has happened at least five times since May 2024. It is available for inspection. I have brought it into a Honda dealership for repairs, they have changed the fuel injectors and pistons and it is still occurring. I was told this time that they did not know what was wrong so they could not repair anything. The safety of myself, my husband, and my seven month old daughter was out at risk as it occurs when traveling over 55 miles/hour and we lose power. We have to try and navigate to the side of the road to turn on and off the car. This problem was reproduced by a dealer this last time it went into the shop and it is there currently. The vehicle has only been inspected by Keeler Honda in Latham, New York. There were no other warnings prior to this failure. It has occurred multiple times, May 2024, November 2024, Feb 2025, March 2026 I have a video of what happens but I cannot upload it. This is exactly what is happening in NHTSA Action Number: PE25016 | Crash: No Fire: No | Unknown |
| Mar 2026 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2020 Honda CR-V. The contact stated that while driving at 30 MPH, the brake warning light flashed and illuminated, and the vehicle hesitated while depressing the brake pedal. Neither an independent mechanic nor a dealer was contacted. The failure had occurred four times. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 44,505. | Crash: No Fire: No | 44,505 |