Complaint volume
332 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Honda CR-V Complaints
332 consumer-submitted complaints on record for the 2020 Honda CR-V, grouped by component category.
332 Total complaints
21 Crash reports
2 Fire reports
15 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance, air bags, steering. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 21 crash reports, 2 fire reports, 15 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 83 complaints, with an average reported failure mileage of 31,082 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance, air bags, steering?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Honda CR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Honda CR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Honda CR-V complaints?
21 Crash
2 Fire
15 Injury
0 Fatality
22 Towed
12 Medical attention
What are the most common 2020 Honda CR-V complaint categories?
FORWARD COLLISION AVOIDANCE 51
AIR BAGS 41
STEERING 26
UNKNOWN OR OTHER 24
ELECTRICAL SYSTEM 20
FUEL/PROPULSION SYSTEM 20
ENGINE 17
SERVICE BRAKES 11
FUEL SYSTEM, GASOLINE 8
POWER TRAIN 7
332 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2021 | UNKNOWN OR OTHER | AFTER FINISHING A 300 MILE TRIP, WE UNLOADED THE CAR AND PARKED IT. THIS VEHICLE IS A MONTH OLD, WITH 557 MILES AFTER THIS TRIP. I SPENT 60 MINUTES LOOKING FOR ROAD DINGS AND ANY SCRATCHES. FOUND NOTHING! I WENT BACK OUT TO BE SURE WE LOCKED AND FOUND A 5 INCH CRACK ON THE RIGHT SIDE OF THE WINDSHIELD. I SPENT ANOTHER 30 MINUTES LOOKING FOR A REASON/CAUSE. THERE WAS NO MARKS ON THIS VEHICLE WHEN ARRIVED AT OUR DESTINATION. AND AFTER SITTING PARKED FOR AT LEAST AN HOUR THE WINDSHIELD WAS CRACKED. IT APPEARS THAT BOTH LAYERS OF GLASS ARE DAMAGED! | Crash: No Fire: No | 390 |
| Feb 2021 | WHEELS,UNKNOWN OR OTHER | THE TIRE PRESSURE MONITORING SYSTEM DOES NOT WORK AND CAN'T BE CORRECTED. IT WILL COME ON SHOWING A TPM PROBLEM. THIS IS NOT MONITORING TIRE SAFETY. ON CITY STREETS IT WILL REMAIN CORRECT FOR SEVERAL MILES. ON THE HIGHWAY IT REGISTERS THE TPM PROBLEM AFTER TWO TO THREE MILES. | Crash: No Fire: No | 6,000 |
| Feb 2021 | ENGINE | THE CAR LOOSES HEAT WHEN IDLING OR GOING DOWN A HILL. YOU LOOSE HEAT AND THE WINDOWS FOG UP AND YOU CANT SEE. | Crash: No Fire: No | 600 |
| Feb 2021 | ENGINE | I USE MY VEHICLE REGULARLY ONCE A DAY O MAYBE TWICE, SHORT RIDES, SOMETIMES HIGHWAYS SHORT TIME 1H TOTAL IN A DAY. THE CAR IS ASKING ME A CHANGE OIL VERY OFTEN, AROUND 1500 MILES WHEN THE REGULAR IS 3-5K I ASKED ANOTHER DRIVERS AND THEY HAVE THE SAME PROBLEM. COULD YOU PLEASE HELP US WITH THIS ? | Crash: No Fire: No | 1,500 |
| Feb 2021 | STRUCTURE | ICE CAN GET STUCK IN THE EXTERIOR DOOR HANDLE, NOT ALLOWING YOU TO OPEN YOUR CAR DOOR FROM THE INSIDE. A SCARY ISSUE IN COLDER CLIMATES. I REPLICATED THE ISSUE WITH MY PASSENGER SIDE DOOR. | Crash: No Fire: No | 6,000 |
| Feb 2021 | ENGINE,FUEL/PROPULSION SYSTEM | CRANKCASE FUEL/OIL DILUTION PROBLEM ON HONDA 1.5L DIRECT FUEL INJECTED, TURBO ENGINE. UPON THE FIRST OIL CHANGE ON OUR 2020 HONDA CR-V EXL AT ABOUT 6300 MILES WE FOUND THE OIL LEVEL IN THE CRANKCASE TO BE OVERFULL BY APPROXIMATELY 1 PINT. THE OIL SMELLED FAINTLY OF GASOLINE AND APPEARED THINNER THAN NORMAL. SEE ATTACHED PICTURE. WE LIVE IN A TOWN OF 22,000. MOST TRIPS AROUND TOWN ARE 2 MILES EACH WAY AT MOST, WHICH ACCORDING TO HONDA IS PART OF THE PROBLEM AS THE ENGINE DOES NOT RUN AT NORMAL OPERATING TEMPERATURE LONG ENOUGH TO EVAPORATE FUEL IN THE CRANKCASE. WE DO TAKE OCCASIONAL TRIPS OF AN HOUR OR MORE EACH DIRECTION. HONDA SAYS THIS PROBLEM IS MADE WORSE BY COLD CLIMATES, HOWEVER, OUR WINTER WHERE WE LIVE HAD BEEN VERY MILD COMPARED TO MOST WINTERS WHEN OUR OIL WAS CHANGED. MOST DAYS THE OUTSIDE AIR TEMP HAD BEEN IN THE 30'S TO LOW 40'S. I'VE BEEN TOLD BY MY HONDA DEALER'S SERVICE MANAGER THIS IS A COMMON PROBLEM AND HONDA HAS NO FIX FOR THIS PROBLEM. I AM CONCERNED ABOUT HAVING PROPER OIL VISCOSITY. IF THE OIL LEVEL IN OUR HONDA ENGINE CRANKCASE WAS A PINT OVER FULL, THAT WOULD BE EQUIVALENT TO A 13% FUEL CONTENT SINCE THE ENGINE ONLY HOLDS 3.7 QUARTS OF OIL. THAT SEEMS EXCESSIVE AND VISCOSITY HAS TO SUFFER ALLOWING EXCESSIVE ENGINE WEAR. HONDA SAYS IT WILL BE FINE. I HAVE WRITTEN TO HONDA CORP. ABOUT THIS PROBLEM AND HAVE NOT RECEIVED A REPLY. | Crash: No Fire: No | 6,300 |
| Feb 2021 | ELECTRICAL SYSTEM | WHILE IN MOTION, DASHBOARD AND RADIO DISPLAY GO DARK AND BECOME UNREADABLE. SO FAR HAS RECOVERED, BUT CAN TAKE MORE THAN AN HOUR. IN MEANTIME, CAN'T TELL SPEED OF CAR AND LOSE MAP DIRECTIONS. SAME THING HAPPENED ON 2017 HONDA CRV. HONDA HAS NO TECH BULLETINS ON THIS. HARD TO IMAGINE IF IT'S BEEN HAPPENING FOR AT LEAST 4 MODEL YEARS. | Crash: No Fire: No | 500 |
| Jan 2021 | STRUCTURE | HOOD IS MISALIGNED FROM THE FACTORY RESULTING IN HOOD LATCH MISALIGNMENT AND BENDING. LATCH DRAGS ON MECHANISM WHEN CLOSING. PER HONDA CERTIFIED BODY TECH, METAL FATIGUE WILL EVENTUALLY CAUSE LATCH TO FAIL POSSIBLY LEADING TO HOOD COMING UNLATCHED DURING DRIVING. WE DIDN'T NOTICE UNTIL SEVERAL DAYS AFTER ACCEPTING DELIVERY | Crash: No Fire: No | Unknown |
| Jan 2021 | SERVICE BRAKES | BOUGHT 2019 ACCORD NEW HAD THE ROTORS REPLACED AT 8,000 FIRST I WENT IN THEY TURNED THEM MADE IT WORSE HAD TO GO BACK THEY TURNED AGAIN STILL BAD SO THEY REPLACED WITH A NEW SET .I'M AT 16,800 AND IT'S STARTING TO DO IT AGAIN AND THE DEALER SAYS THEY CAN'T FEEL IT YET AND .NOW I HAVE TO SHOW THEM THE CHATTERING THAT'S JUST STARTING BUT IT SHOULDN'T BE THEY ONLY HAVE 8,000 MILES I HAVE 3 OTHER HONDA ALL MY BRAKES ARE FINE EXCEPT MY NEW CAR THAT'S A PROBLEM | Crash: No Fire: No | Unknown |
| Jan 2021 | AIR BAGS | MY VEHICLE ( 2020 HONDA CRV) WAS TRAVELING APPROX. 50 MPH ON A HIGHWAY WHEN HIT BY A FORD 350 VAN AS IT ATTEMPTED TO CROSS THE HIGHWAY. MY VEHICLE WAS HIT DIRECTLY ON THE DRIVERS SIDE DEMOLISHING DRIVERS SIDE BACK PASSENGER DOOR AND A PORTION TOWARD BACK END INCLUDING FUEL DOOR. NO AIR BAGS DEPLOYED !!! MY DRIVERS DOOR WAS JAMMED! I WAS UNABLE TO EXIT MY VEHICLE ON THE DRIVERS SIDE AND HAD TO CRAWL OUT FRONT PASSENGER SIDE . I WAS INJURED IN THIS ACCIDENT | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 3,200 |
| Dec 2020 | STRUCTURE | MY 2020 HONDA CRV WAS ON A CITY STREET IN MOTION LESS THAN 50 MILES PER HOUR WHEN WE HEARD A VERY LOUD NOISE/ EXPLOSION. WE WERE NOT NEAR ANY OVERPASSES OR UNDERPASSES. NO OBJECT STRUCK THE VEHICLE. AT OUR DESTINATION, WE LOOKED OVER VEHICLE AND DISCOVERED THE SUNROOF/ MOONROOF HAD EXPLODED. THE TEMPERATURE OUTSIDE WAS AROUND 65 DEGREES TO 70 DEGREES. THIS VEHICLE HAD JUST CAME OUT OF THE GARAGE 10 MINUTES PRIOR. | Crash: No Fire: No | 6,000 |
| Dec 2020 | AIR BAGS | TL* THE CONTACT OWNS A 2020 HONDA CR-V. THE CONTACT STATED THAT HIS WIFE WAS ATTEMPTING TO MAKE A LEFT TURN FROM A STOP LIGHT, THE DRIVER'S AIR BAG FROM THE STEERING WHEEL SUDDENLY DEPLOYED RIGHT IN THE MIDDLE OF HER MAKING THE LEFT TURN. THE CONTACT'S WIFE WAS STUNNED AND IMPAIRED FROM SEEING AND THE VEHICLE COLLIDED WITH ANOTHER VEHICLE IN THE OPPOSITE LANE. THERE WERE NO INJURIES THAT REQUIRED BEING TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE FRONT DRIVER'S SIDE WHEEL WELL AND THE FRONT BUMPER WERE DAMAGED. THE VEHICLE WAS TOWED FROM THE CRASH SCENE. THE MANUFACTURER WAS CONTACTED AND THEY GAVE THE CONTACT A CLAIM CASE NUMBER # 11744718 AND SAID THE CONTACT WOULD HAVE TO GO THROUGH AN INSURANCE COMPANY. THE CONTACT INQUIRED ABOUT A POSSIBLE BLACK BOX IN THE VEHICLE TO FIND OUT WHY THE AIR BAG DEPLOYED BUT THE MANUFACTURER STATED TO ASK THE INSURANCE COMPANY ABOUT THAT ISSUE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 2,200. | Crash: Yes Fire: No Towed | 2,200 |
| Dec 2020 | EXTERIOR LIGHTING,VISIBILITY/WIPER | APPROXIMATELY 80% OF THE FRONT WINDSCREEN IS COMPLETELY BLACK AND THE DRIVER CAN ONLY SEE THE ROAD AHEAD THROUGH THE LOWER 20% OF THE FIELD OF VIEW. THIS OCCURS AT NIGHT IN SITUATIONS WITH MINIMAL SURROUNDING LIGHTING (EG. NOT IN THE CITY). THE DISTANCE WHICH CAN BE SEEN IS LESS THAN 100 FT. THERE IS A STRAIGHT LINE WITH ABRUPT CHANGE FROM THE LOWER ILLUMINATED REGION TO THE UPPER COMPLETELY BLACK WINDSCREEN THROUGH WHICH HARDLY ANYTHING CAN BE VISUALIZED. I HAVE NEVER SEEN THIS COMPLETELY BLACK WINDSCREEN IN ANY OTHER VEHICLE. THE DEALERSHIP TOLD ME THE HEADLIGHTS WERE AT FACTORY SPECIFICATIONS AND THERE WAS NOTHING ELSE THEY COULD DO. IT IS COMPLETELY UNSAFE TO DRIVE IN LOW LIGHT CONDITIONS WITH THE LOW BEAMS AND THE ILLUMINATED AREA BECOMES EVEN SMALLER ON INCLINES. VISIBILITY IS SLIGHTLY IMPROVED WITH HIGH BEAMS BUT THE UPPER 2/3RD TO 1/2 OF THE WINDSCREEN REMAINS DARKER. THE IIHS SAFETY TEST CONFIRMS MARGINAL ILLUMINATION ON HONDA CRV EX L MODEL WITH INADEQUATE LIGHTING ON CERTAIN TURNS, SO THE DEFICIENCY OF THE LOW BEAMS IS ALREADY DOCUMENTED HOWEVER TESTING APPARENTLY DID NOT OCCUR IN LOW LIGHT CONDITIONS BECAUSE THAT IS WHEN THE BLACK WINDSCREEN CONDITION OCCURS. THAT WOULD HAVE GIVEN THIS MODEL A POOR PERFORMANCE/FAILING GRADE. I HAVE FOUND OTHER SIMILAR COMPLAINTS WITH THIS PROBLEM ONLINE AND SO I AM SURPRISED THAT A FIX/RECALL HAS NOT BEEN ISSUED FOR THIS PROBLEM WITH THE LOW BEAM HEADLIGHTS. | Crash: No Fire: No | 4,000 |
| Dec 2020 | FUEL SYSTEM, GASOLINE | TL* THE CONTACT OWNS A 2020 HONDA CR-V. THE VEHICLE BEGAN TO EMIT A FUEL LIKE ODOR INSIDE THE VEHICLE. THE FAILURE ONLY OCCURRED WHILE THE VEHICLE SAT IDLE. THE VEHICLE WAS TAKEN TO URSE HONDA (772 BARNETTS RUN RD, BRIDGEPORT, WV 26330; (304) 842-5600) WHO STATED THEY WERE UNABLE TO RECREATE THE FAILURE AND THEREFORE WERE NOT ABLE TO DIAGNOSE THE VEHICLE. THE FAILURE RECURRED. THE CONTACT HAD TAKEN THE VEHICLE TO THE SAME DEALER THREE TIMES HOWEVER, THE INSPECTION RESULTS WERE THE SAME. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SUGGESTED THE CONTACT GO TO ANOTHER DEALER FOR A SECOND OPINION. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.*DT*JB *JS | Crash: No Fire: No | 2,000 |
| Nov 2020 | WHEELS | I PURCHASED A NEW 2020 HONDA CR-V'ECO IN FEBRUARY 2020. ON NOVEMBER 6 2020 I TOOK THE CAR TO THE DEALERSHIP WHERE I PURCHASED IT BECAUSE OF TIRE DISTURBANCE. THEIR DIAGNOSIS WAS THAT THE FRONT TIRES WERE WORN TO 4/32 AND REAR SWORN TO 6/32 AND TIRES WERE FEATHERED. TIRES ARE BRIDGESTONE ECOPIA FACTORY ORIGINALMTIRES WITH ONLYN16,481 MILES ON THEM . THE BRANDING INFO ON THE SIDE WALL STATES THESE AREV70,000 TREAD WEAR TIRES.DEALER ADVISED TO BUY 2 NEW TIRES TO REPLACE THE MOST WORN AND FEATHERED ONES AND DO NOTHING MORE : I BECAME AWARE THAT OEM TIRES ARE NOT WARRANTED BY THE TIRE COMPANY BECAUSE THE ARE BUILT TO SPECIAL SPECS FROM HONDA. ALSO ISN'T USING DIFFERENTLY WORN TIRES A SAFETY ISSUE ON AWD VEHICLES | Crash: No Fire: No | 16,000 |
| Nov 2020 | UNKNOWN OR OTHER | THE CABIN OF MY CRV SMELLS NAUSEATINGLY LIKE GASOLINE CAUSING SEVERE HEADACHES. IT HAPPENS WHILE THE ENGINE IS RUNNING AT LOW AND HIGH SPEEDS, AND ALSO WHEN THE ENGINE IS NOT RUNNING. MY VEHICLE HAS LESS THAN 4000 MILES ON IT. I THOUGHT THIS PROBLEM WAS FIXED IN THE 2020 MODELS. | Crash: No Fire: No | 2,000 |
| Oct 2020 | FUEL/PROPULSION SYSTEM | CAR WAS ONLY TWO MONTHS OLD FROM THE SHOP AND HAD A SEVERE GAS LEAK FROM THE BOTTOM OF MY HONDA CR-V 2020 DEALERSHIP TOLD ME IT WAS RODENTS THAT ATE THE FUEL PUMP AND THEN LENT ME THE EXACT SAME CARE HONDA CR-V 2020 AND AGAIN A WEEK LATER HAD THE SAME PROBLEM. THIS WAS REVIEWED BY MY OWN MECHANIC AND SAID THAT THERE WAS WHOLE ON THE FUEL TANK. HONDA-CR-V LEAKS GAS WHEN TURNED ON. IT IS LEAKING LARGE AMOUNT OF GAS. | Crash: No Fire: No | 52 |
| Oct 2020 | UNKNOWN OR OTHER | WE PURCHASED A 2020 HONDA CRV LESS THAN TWO MONTHS AGO. SINCE THEN WE HAVE FOUND OUT THAT ONE OF THE FEATURES OF THE KEY FOB IS THAT IF YOU PUSH THE UNLOCK BUTTON, THEN PUSH AND HOLD THE UNLOCK BUTTON, IT WILL ROLL DOWN ALL OF THE WINDOWS AND OPEN THE MOON ROOF. SO IF THIS HAPPENS ACCIDENTALLY WHILE THE KEYS ARE IN YOUR POCKET OR PUSRE YOU WILL GET UP THE NEXT MORNING WITH THE WINDOWS ROLLED DOWN. THIS HAS HAPPENED TO US MULTIPLEL TIMES ALREADY WITH NO WARNING OR ALERTS. THE DEALER SAYS THAT THIS FEATURE CAN NOT BE REPROGRAMMED. THIS MAY NOT BE A SAFETY ISSUE BUT IT IS DEFINITELY IS A SECURITY ISSUE IF YOUR SITS OUTSIDE IN A DRIVEWAY OR IN A PARKING LOT. OR IF HAPPENS WHEN IT IS RAINING IT WOULD MAKE A REAL MESS OF THE VEHICLE. | Crash: No Fire: No | Unknown |
| Oct 2020 | SERVICE BRAKES | WHEN DRIVING ON A CITY STREET, THERE WAS A FLAT METAL PLATE ON THE STREET (A PLATE THAT IS COMMONLY FOUND WHEN A STREET IS UNDER CONSTRUCTION. SUDDENLY THE CAR CAME TO A VIOLENT, ABRUPT STOP BEFORE THE PLATE. THE CAR STOPPED SO SUDDENLY THAT THE WHOLE CAR SHOOK AS IF I WAS HIT BY 3 CARS. MY BODY JOLTED FORWARD AND MY GROCERIES FLEW OFF THE BACK SEAT. I WAS ON THE PHONE (HANDS FREE) AND THE PERSON I WAS SPEAKING WITH BECAME ALARMED SINCE THEY HEARD A LOUD, CONCERNING SOUND. I HAD TO SIT THERE FOR A FEW MINUTES IN THE MIDDLE OF THE STREET TO GET MY BEARINGS. IT WAS SO ALARMING THAT I COULDN'T FIGURE OUT WHAT HAPPENED FOR A FEW MINUTES. I DID NOT APPLY THE BRAKES MYSELF, SO THIS MUST HAVE BEEN CAUSED BY THE HONDA COLLISION MITIGATION BRAKING SYSTEM. THIS EXPERIENCE WAS SO JOLTING THAT IT STAYED WITH ME ALL NIGHT. THIS WAS VERY DANGEROUS. I'M LUCKY THERE WEREN'T CARS AROUND ME BECAUSE IT WOULD HAVE CAUSED A BAD ACCIDENT. | Crash: No Fire: No | 1,200 |
| Sep 2020 | ELECTRICAL SYSTEM | ALL 4 OF MY WINDOWS AND MY MOONROOF AUTOMATICALLY OPENED WHILE I WAS IN A STORE. IT WAS POURING DOWN RAIN AND ALL OF MY SEATS, CARPET, AND ENTIRE INSIDE OF MY 2030 HONDA CRV ARE COMPLETELY SOAKED. I LOCKED MY DOOR WHEN I PARKED IT AND EVERYTHING WAS CLOSED UP SINCE IT WAS STORMING. | Crash: No Fire: No | 3,300 |
| Sep 2020 | POWER TRAIN | TL* THE CONTACT OWNS A 2020 HONDA CR-V. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED SUDDEN DECELERATION WHILE DRIVING 75 DOWN TO 10 MPH. NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WOULD NOT RESPOND AND THAT THE ELECTRICAL SYSTEM REMAINED FUNCTIONAL. THE CONTACT STATED THAT THE VEHICLE WOULD NOT GENERATE ENOUGH POWER TO DRIVE ONTO THE FLATBED. THE CONTACT STATED THAT HE WAS ABLE TO STEER TO THE LEFT BUT ALMOST WAS HIT AND WAS ABLE TO COAST ON THE GRASS AND WAITED A COUPLE OF HOURS UNTIL THE TOW TRUCK ARRIVED. THE CONTACT ALSO MENTIONED THAT THE ENGINE REMAINED RUNNING. THE VEHICLE WAS TOWED TO A LOCAL UNKNOWN DEALER IN DELAWARE AND LATER WAS TOWED TO JOYCE KOONS HONDA (10640 AUTOMOTIVE DR, MANASSAS, VA 20109) WHERE THE DEALER WAS ABLE TO REPLICATE THE FAILURE BUT WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE DEALER CALLED THE MANUFACTURER AND WAS PROVIDED A CASE NUMBER. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V865000 (STRUCTURE). THE FAILURE MILEAGE WAS APPROXIMATELY 950. | Crash: No Fire: No Towed | 950 |
| Sep 2020 | UNKNOWN OR OTHER | NAVIGATION HEAD UNIT SPONTANEOUSLY WENT ERRATIC DURING ROUTE NAVIGATION. DISPLAY FLASHING ON AND OFF, BRIGHTNESS CONTROL APPEARING AND DISAPPEARING. UNRESPONSIVE AND UNABLE TO REBOOT SYSTEM. DANGEROUS DISTRACTION FOR DRIVER BECAUSE OF SUDDEN NATURE OF SYSTEM FAILURE. STOPPING AND RESTARTING VEHICLE RETURNED NORMAL FUNCTION. | Crash: No Fire: No | 5,900 |
| Aug 2020 | SEAT BELTS | RECENTLY PURCHASED A 2020 HONDA CRV. I NOTICED THE BACK SEAT BELTS (LEFT AND CENTER) CRISSCROSS WHEN BUCKLED. I WENT BACK TO HONDA TO COMPLAIN AND SAW THAT ALL HONDA CRV'S HAD THIS CONFIGURATION. I LOOKED UP ON A HONDA COMPLAINT WEB SITE AND FOUND THE THREE SIMILAR COMPLAINTS. IT WAS ALSO A PROBLEM ON THE 2019 VEHICLES. IT APPEARS THAT WE ALL BELIEVE THIS IS A SAFETY ISSUE. IF YOU HAVE TO GET SOMEONE (POSSIBLY UNCONSCIOUS) OUT OF THE CAR THIS CONFIGURATION COULD PROVE TO BE A PROBLEM. HERE IS ONE EXAMPLE OF ANOTHER COMPLAINT: SEAT BELT PROBLEM #1 MY HUSBAND AND I WERE SITTING IN THE BACK SEAT OF OUR 2019 CR-V AND NOTICED THAT THE SEAT BELT INSERTS ON THE SEAT DIRECTLY BEHIND THE PASSENGER AND MIDDLE SEAT WERE IN THE WRONG POSITION. IN ORDER TO BUCKLE THE MIDDLE SEAT WE HAVE TO PULL DOWN THE STRAP FROM THE TOP AND CONNECT ONE BUCKLE DIRECTLY NEXT TO THE SEAT BELT INSERT FOR THE LEFT PASSENGER SEAT BELT. SO WHEN WE TRY BUCKLING BOTH THE MIDDLE SEAT AND THE REAR LEFT PASSENGER SEAT BELT THEY ARE TWISTED AROUND ONE ANOTHER, MAKING IT UNSAFE TO TRAVEL WITH THREE PASSENGERS IN THE BACK AT A TIME. WE HAVE GONE BACK TO HONDA IN ORDER TO GET THE ISSUE RESOLVED BUT WERE UNABLE TO DUE TO THE FACT THAT ALL OF THE 2019 CR-V MODELS WERE LIKE THAT. WE BELIEVE THIS IS A SAFETY ISSUE. WE OFTEN NEED TO TRAVEL WITH THREE PEOPLE IN THE BACK SEAT AND THIS IS TRULY AN INCONVENIENCE FOR US, ON TOP OF IT SIMPLY NOT BEING SAFE. WE DIDN'T THINK WE'D HAVE TO CHECK THE BACK SEAT SEATBELTS WHEN WE PURCHASED THE VEHICLE, WE'VE NEVER HAD AN ISSUE LIKE THIS IN ANY OF OUR PREVIOUS CARS. | Crash: No Fire: No | Unknown |
| Aug 2020 | VISIBILITY/WIPER | THE CAR WAS PARKED IN A PRIVATE GARAGE. DURING THE NIGHT, A CRACK APPROXIMATELY 12 INCHES IN LENGTH SPONTANEOUSLY DEVELOPED IN THE FRONT WINDSHIELD ON THE PASSENGER SIDE. THE CRACK APPEARS TO HAVE STARTED AT THE BOTTOM OF THE WINDHEILD. THE CAR WAS LESS THAN 1 WEEK OLD AT THIS POINT. | Crash: No Fire: No | 1,500 |
| Jul 2020 | ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES | I BOUGHT THE CAR ON THE 22 OF MAY 2020.ON THE 17TH OF JULY 2020, I LOST ALL BRAKES, TPMS, LANE CONTROL, EMERGENCY BRAKING WARNING. I RETURNED THE CAR TO THE DEALER. THEY KEPT IF FOR 5 HOURS. THEY TOLD ME THE COMPUTER WAS UPDATED. ON MONDAY THE 19TH I HAD THE SAME PROBLEM. I RETURNED TO THE DEALER ON TUESDAY THE 20TH OF JULY, I WENT BACK TO THE DEALER. THEY KEPT THE CAR AND GAVE ME A RENTAL TELLING THEY ORDERED THE PART FROM GHE MAINLAND(I AM IN HAWAII). THEY SAID IT WOULD TAKE 5 TO SIX DAYS TO GET THE PART AND FIX THE PROBLEM. THIS IS A NEW CAR, WHAT'S GOING ON? | Crash: No Fire: No | 800 |