Complaint volume
321 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Honda CR-V Complaints
321 consumer-submitted complaints on record for the 2020 Honda CR-V, grouped by component category.
321 Total complaints
21 Crash reports
2 Fire reports
15 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance, air bags, steering. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 21 crash reports, 2 fire reports, 15 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 80 complaints, with an average reported failure mileage of 29,741 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance, air bags, steering?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Honda CR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Honda CR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Honda CR-V complaints?
21 Crash
2 Fire
15 Injury
0 Fatality
22 Towed
12 Medical attention
What are the most common 2020 Honda CR-V complaint categories?
FORWARD COLLISION AVOIDANCE 50
AIR BAGS 40
STEERING 25
UNKNOWN OR OTHER 23
ELECTRICAL SYSTEM 20
FUEL/PROPULSION SYSTEM 20
ENGINE 15
SERVICE BRAKES 11
FUEL SYSTEM, GASOLINE 8
SEAT BELTS 7
321 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2020 | AIR BAGS | TL* THE CONTACT OWNS A 2020 HONDA CR-V. THE CONTACT STATED THAT HIS WIFE WAS ATTEMPTING TO MAKE A LEFT TURN FROM A STOP LIGHT, THE DRIVER'S AIR BAG FROM THE STEERING WHEEL SUDDENLY DEPLOYED RIGHT IN THE MIDDLE OF HER MAKING THE LEFT TURN. THE CONTACT'S WIFE WAS STUNNED AND IMPAIRED FROM SEEING AND THE VEHICLE COLLIDED WITH ANOTHER VEHICLE IN THE OPPOSITE LANE. THERE WERE NO INJURIES THAT REQUIRED BEING TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE FRONT DRIVER'S SIDE WHEEL WELL AND THE FRONT BUMPER WERE DAMAGED. THE VEHICLE WAS TOWED FROM THE CRASH SCENE. THE MANUFACTURER WAS CONTACTED AND THEY GAVE THE CONTACT A CLAIM CASE NUMBER # 11744718 AND SAID THE CONTACT WOULD HAVE TO GO THROUGH AN INSURANCE COMPANY. THE CONTACT INQUIRED ABOUT A POSSIBLE BLACK BOX IN THE VEHICLE TO FIND OUT WHY THE AIR BAG DEPLOYED BUT THE MANUFACTURER STATED TO ASK THE INSURANCE COMPANY ABOUT THAT ISSUE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 2,200. | Crash: Yes Fire: No Towed | 2,200 |
| Dec 2020 | EXTERIOR LIGHTING,VISIBILITY/WIPER | APPROXIMATELY 80% OF THE FRONT WINDSCREEN IS COMPLETELY BLACK AND THE DRIVER CAN ONLY SEE THE ROAD AHEAD THROUGH THE LOWER 20% OF THE FIELD OF VIEW. THIS OCCURS AT NIGHT IN SITUATIONS WITH MINIMAL SURROUNDING LIGHTING (EG. NOT IN THE CITY). THE DISTANCE WHICH CAN BE SEEN IS LESS THAN 100 FT. THERE IS A STRAIGHT LINE WITH ABRUPT CHANGE FROM THE LOWER ILLUMINATED REGION TO THE UPPER COMPLETELY BLACK WINDSCREEN THROUGH WHICH HARDLY ANYTHING CAN BE VISUALIZED. I HAVE NEVER SEEN THIS COMPLETELY BLACK WINDSCREEN IN ANY OTHER VEHICLE. THE DEALERSHIP TOLD ME THE HEADLIGHTS WERE AT FACTORY SPECIFICATIONS AND THERE WAS NOTHING ELSE THEY COULD DO. IT IS COMPLETELY UNSAFE TO DRIVE IN LOW LIGHT CONDITIONS WITH THE LOW BEAMS AND THE ILLUMINATED AREA BECOMES EVEN SMALLER ON INCLINES. VISIBILITY IS SLIGHTLY IMPROVED WITH HIGH BEAMS BUT THE UPPER 2/3RD TO 1/2 OF THE WINDSCREEN REMAINS DARKER. THE IIHS SAFETY TEST CONFIRMS MARGINAL ILLUMINATION ON HONDA CRV EX L MODEL WITH INADEQUATE LIGHTING ON CERTAIN TURNS, SO THE DEFICIENCY OF THE LOW BEAMS IS ALREADY DOCUMENTED HOWEVER TESTING APPARENTLY DID NOT OCCUR IN LOW LIGHT CONDITIONS BECAUSE THAT IS WHEN THE BLACK WINDSCREEN CONDITION OCCURS. THAT WOULD HAVE GIVEN THIS MODEL A POOR PERFORMANCE/FAILING GRADE. I HAVE FOUND OTHER SIMILAR COMPLAINTS WITH THIS PROBLEM ONLINE AND SO I AM SURPRISED THAT A FIX/RECALL HAS NOT BEEN ISSUED FOR THIS PROBLEM WITH THE LOW BEAM HEADLIGHTS. | Crash: No Fire: No | 4,000 |
| Dec 2020 | FUEL SYSTEM, GASOLINE | TL* THE CONTACT OWNS A 2020 HONDA CR-V. THE VEHICLE BEGAN TO EMIT A FUEL LIKE ODOR INSIDE THE VEHICLE. THE FAILURE ONLY OCCURRED WHILE THE VEHICLE SAT IDLE. THE VEHICLE WAS TAKEN TO URSE HONDA (772 BARNETTS RUN RD, BRIDGEPORT, WV 26330; (304) 842-5600) WHO STATED THEY WERE UNABLE TO RECREATE THE FAILURE AND THEREFORE WERE NOT ABLE TO DIAGNOSE THE VEHICLE. THE FAILURE RECURRED. THE CONTACT HAD TAKEN THE VEHICLE TO THE SAME DEALER THREE TIMES HOWEVER, THE INSPECTION RESULTS WERE THE SAME. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SUGGESTED THE CONTACT GO TO ANOTHER DEALER FOR A SECOND OPINION. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.*DT*JB *JS | Crash: No Fire: No | 2,000 |
| Nov 2020 | WHEELS | I PURCHASED A NEW 2020 HONDA CR-V'ECO IN FEBRUARY 2020. ON NOVEMBER 6 2020 I TOOK THE CAR TO THE DEALERSHIP WHERE I PURCHASED IT BECAUSE OF TIRE DISTURBANCE. THEIR DIAGNOSIS WAS THAT THE FRONT TIRES WERE WORN TO 4/32 AND REAR SWORN TO 6/32 AND TIRES WERE FEATHERED. TIRES ARE BRIDGESTONE ECOPIA FACTORY ORIGINALMTIRES WITH ONLYN16,481 MILES ON THEM . THE BRANDING INFO ON THE SIDE WALL STATES THESE AREV70,000 TREAD WEAR TIRES.DEALER ADVISED TO BUY 2 NEW TIRES TO REPLACE THE MOST WORN AND FEATHERED ONES AND DO NOTHING MORE : I BECAME AWARE THAT OEM TIRES ARE NOT WARRANTED BY THE TIRE COMPANY BECAUSE THE ARE BUILT TO SPECIAL SPECS FROM HONDA. ALSO ISN'T USING DIFFERENTLY WORN TIRES A SAFETY ISSUE ON AWD VEHICLES | Crash: No Fire: No | 16,000 |
| Nov 2020 | UNKNOWN OR OTHER | THE CABIN OF MY CRV SMELLS NAUSEATINGLY LIKE GASOLINE CAUSING SEVERE HEADACHES. IT HAPPENS WHILE THE ENGINE IS RUNNING AT LOW AND HIGH SPEEDS, AND ALSO WHEN THE ENGINE IS NOT RUNNING. MY VEHICLE HAS LESS THAN 4000 MILES ON IT. I THOUGHT THIS PROBLEM WAS FIXED IN THE 2020 MODELS. | Crash: No Fire: No | 2,000 |
| Oct 2020 | FUEL/PROPULSION SYSTEM | CAR WAS ONLY TWO MONTHS OLD FROM THE SHOP AND HAD A SEVERE GAS LEAK FROM THE BOTTOM OF MY HONDA CR-V 2020 DEALERSHIP TOLD ME IT WAS RODENTS THAT ATE THE FUEL PUMP AND THEN LENT ME THE EXACT SAME CARE HONDA CR-V 2020 AND AGAIN A WEEK LATER HAD THE SAME PROBLEM. THIS WAS REVIEWED BY MY OWN MECHANIC AND SAID THAT THERE WAS WHOLE ON THE FUEL TANK. HONDA-CR-V LEAKS GAS WHEN TURNED ON. IT IS LEAKING LARGE AMOUNT OF GAS. | Crash: No Fire: No | 52 |
| Oct 2020 | UNKNOWN OR OTHER | WE PURCHASED A 2020 HONDA CRV LESS THAN TWO MONTHS AGO. SINCE THEN WE HAVE FOUND OUT THAT ONE OF THE FEATURES OF THE KEY FOB IS THAT IF YOU PUSH THE UNLOCK BUTTON, THEN PUSH AND HOLD THE UNLOCK BUTTON, IT WILL ROLL DOWN ALL OF THE WINDOWS AND OPEN THE MOON ROOF. SO IF THIS HAPPENS ACCIDENTALLY WHILE THE KEYS ARE IN YOUR POCKET OR PUSRE YOU WILL GET UP THE NEXT MORNING WITH THE WINDOWS ROLLED DOWN. THIS HAS HAPPENED TO US MULTIPLEL TIMES ALREADY WITH NO WARNING OR ALERTS. THE DEALER SAYS THAT THIS FEATURE CAN NOT BE REPROGRAMMED. THIS MAY NOT BE A SAFETY ISSUE BUT IT IS DEFINITELY IS A SECURITY ISSUE IF YOUR SITS OUTSIDE IN A DRIVEWAY OR IN A PARKING LOT. OR IF HAPPENS WHEN IT IS RAINING IT WOULD MAKE A REAL MESS OF THE VEHICLE. | Crash: No Fire: No | Unknown |
| Oct 2020 | SERVICE BRAKES | WHEN DRIVING ON A CITY STREET, THERE WAS A FLAT METAL PLATE ON THE STREET (A PLATE THAT IS COMMONLY FOUND WHEN A STREET IS UNDER CONSTRUCTION. SUDDENLY THE CAR CAME TO A VIOLENT, ABRUPT STOP BEFORE THE PLATE. THE CAR STOPPED SO SUDDENLY THAT THE WHOLE CAR SHOOK AS IF I WAS HIT BY 3 CARS. MY BODY JOLTED FORWARD AND MY GROCERIES FLEW OFF THE BACK SEAT. I WAS ON THE PHONE (HANDS FREE) AND THE PERSON I WAS SPEAKING WITH BECAME ALARMED SINCE THEY HEARD A LOUD, CONCERNING SOUND. I HAD TO SIT THERE FOR A FEW MINUTES IN THE MIDDLE OF THE STREET TO GET MY BEARINGS. IT WAS SO ALARMING THAT I COULDN'T FIGURE OUT WHAT HAPPENED FOR A FEW MINUTES. I DID NOT APPLY THE BRAKES MYSELF, SO THIS MUST HAVE BEEN CAUSED BY THE HONDA COLLISION MITIGATION BRAKING SYSTEM. THIS EXPERIENCE WAS SO JOLTING THAT IT STAYED WITH ME ALL NIGHT. THIS WAS VERY DANGEROUS. I'M LUCKY THERE WEREN'T CARS AROUND ME BECAUSE IT WOULD HAVE CAUSED A BAD ACCIDENT. | Crash: No Fire: No | 1,200 |
| Sep 2020 | ELECTRICAL SYSTEM | ALL 4 OF MY WINDOWS AND MY MOONROOF AUTOMATICALLY OPENED WHILE I WAS IN A STORE. IT WAS POURING DOWN RAIN AND ALL OF MY SEATS, CARPET, AND ENTIRE INSIDE OF MY 2030 HONDA CRV ARE COMPLETELY SOAKED. I LOCKED MY DOOR WHEN I PARKED IT AND EVERYTHING WAS CLOSED UP SINCE IT WAS STORMING. | Crash: No Fire: No | 3,300 |
| Sep 2020 | POWER TRAIN | TL* THE CONTACT OWNS A 2020 HONDA CR-V. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED SUDDEN DECELERATION WHILE DRIVING 75 DOWN TO 10 MPH. NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WOULD NOT RESPOND AND THAT THE ELECTRICAL SYSTEM REMAINED FUNCTIONAL. THE CONTACT STATED THAT THE VEHICLE WOULD NOT GENERATE ENOUGH POWER TO DRIVE ONTO THE FLATBED. THE CONTACT STATED THAT HE WAS ABLE TO STEER TO THE LEFT BUT ALMOST WAS HIT AND WAS ABLE TO COAST ON THE GRASS AND WAITED A COUPLE OF HOURS UNTIL THE TOW TRUCK ARRIVED. THE CONTACT ALSO MENTIONED THAT THE ENGINE REMAINED RUNNING. THE VEHICLE WAS TOWED TO A LOCAL UNKNOWN DEALER IN DELAWARE AND LATER WAS TOWED TO JOYCE KOONS HONDA (10640 AUTOMOTIVE DR, MANASSAS, VA 20109) WHERE THE DEALER WAS ABLE TO REPLICATE THE FAILURE BUT WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE DEALER CALLED THE MANUFACTURER AND WAS PROVIDED A CASE NUMBER. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V865000 (STRUCTURE). THE FAILURE MILEAGE WAS APPROXIMATELY 950. | Crash: No Fire: No Towed | 950 |
| Sep 2020 | UNKNOWN OR OTHER | NAVIGATION HEAD UNIT SPONTANEOUSLY WENT ERRATIC DURING ROUTE NAVIGATION. DISPLAY FLASHING ON AND OFF, BRIGHTNESS CONTROL APPEARING AND DISAPPEARING. UNRESPONSIVE AND UNABLE TO REBOOT SYSTEM. DANGEROUS DISTRACTION FOR DRIVER BECAUSE OF SUDDEN NATURE OF SYSTEM FAILURE. STOPPING AND RESTARTING VEHICLE RETURNED NORMAL FUNCTION. | Crash: No Fire: No | 5,900 |
| Aug 2020 | SEAT BELTS | RECENTLY PURCHASED A 2020 HONDA CRV. I NOTICED THE BACK SEAT BELTS (LEFT AND CENTER) CRISSCROSS WHEN BUCKLED. I WENT BACK TO HONDA TO COMPLAIN AND SAW THAT ALL HONDA CRV'S HAD THIS CONFIGURATION. I LOOKED UP ON A HONDA COMPLAINT WEB SITE AND FOUND THE THREE SIMILAR COMPLAINTS. IT WAS ALSO A PROBLEM ON THE 2019 VEHICLES. IT APPEARS THAT WE ALL BELIEVE THIS IS A SAFETY ISSUE. IF YOU HAVE TO GET SOMEONE (POSSIBLY UNCONSCIOUS) OUT OF THE CAR THIS CONFIGURATION COULD PROVE TO BE A PROBLEM. HERE IS ONE EXAMPLE OF ANOTHER COMPLAINT: SEAT BELT PROBLEM #1 MY HUSBAND AND I WERE SITTING IN THE BACK SEAT OF OUR 2019 CR-V AND NOTICED THAT THE SEAT BELT INSERTS ON THE SEAT DIRECTLY BEHIND THE PASSENGER AND MIDDLE SEAT WERE IN THE WRONG POSITION. IN ORDER TO BUCKLE THE MIDDLE SEAT WE HAVE TO PULL DOWN THE STRAP FROM THE TOP AND CONNECT ONE BUCKLE DIRECTLY NEXT TO THE SEAT BELT INSERT FOR THE LEFT PASSENGER SEAT BELT. SO WHEN WE TRY BUCKLING BOTH THE MIDDLE SEAT AND THE REAR LEFT PASSENGER SEAT BELT THEY ARE TWISTED AROUND ONE ANOTHER, MAKING IT UNSAFE TO TRAVEL WITH THREE PASSENGERS IN THE BACK AT A TIME. WE HAVE GONE BACK TO HONDA IN ORDER TO GET THE ISSUE RESOLVED BUT WERE UNABLE TO DUE TO THE FACT THAT ALL OF THE 2019 CR-V MODELS WERE LIKE THAT. WE BELIEVE THIS IS A SAFETY ISSUE. WE OFTEN NEED TO TRAVEL WITH THREE PEOPLE IN THE BACK SEAT AND THIS IS TRULY AN INCONVENIENCE FOR US, ON TOP OF IT SIMPLY NOT BEING SAFE. WE DIDN'T THINK WE'D HAVE TO CHECK THE BACK SEAT SEATBELTS WHEN WE PURCHASED THE VEHICLE, WE'VE NEVER HAD AN ISSUE LIKE THIS IN ANY OF OUR PREVIOUS CARS. | Crash: No Fire: No | Unknown |
| Aug 2020 | VISIBILITY/WIPER | THE CAR WAS PARKED IN A PRIVATE GARAGE. DURING THE NIGHT, A CRACK APPROXIMATELY 12 INCHES IN LENGTH SPONTANEOUSLY DEVELOPED IN THE FRONT WINDSHIELD ON THE PASSENGER SIDE. THE CRACK APPEARS TO HAVE STARTED AT THE BOTTOM OF THE WINDHEILD. THE CAR WAS LESS THAN 1 WEEK OLD AT THIS POINT. | Crash: No Fire: No | 1,500 |
| Jul 2020 | ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES | I BOUGHT THE CAR ON THE 22 OF MAY 2020.ON THE 17TH OF JULY 2020, I LOST ALL BRAKES, TPMS, LANE CONTROL, EMERGENCY BRAKING WARNING. I RETURNED THE CAR TO THE DEALER. THEY KEPT IF FOR 5 HOURS. THEY TOLD ME THE COMPUTER WAS UPDATED. ON MONDAY THE 19TH I HAD THE SAME PROBLEM. I RETURNED TO THE DEALER ON TUESDAY THE 20TH OF JULY, I WENT BACK TO THE DEALER. THEY KEPT THE CAR AND GAVE ME A RENTAL TELLING THEY ORDERED THE PART FROM GHE MAINLAND(I AM IN HAWAII). THEY SAID IT WOULD TAKE 5 TO SIX DAYS TO GET THE PART AND FIX THE PROBLEM. THIS IS A NEW CAR, WHAT'S GOING ON? | Crash: No Fire: No | 800 |
| Jun 2020 | ELECTRICAL SYSTEM | INSTRUMENT DISPLAY WENT DARK AND FAILED WHILE DRIVING AT NIGHT. CAR STILL RAN AND WAS DRIVABLE, BUT I HAD NO IDEA ABOUT SPEED OR ENGINE STATUS. WHILE TAKING IT TO THE DEALER LATER THAT DAY, THE DISPLAY BECAME VISIBLE BUT ALL THE WARNING LIGHTS CAME ON IN SEQUENCE REPEATEDLY. THE DEALERSHIP CONTACTED HONDA AND AFTER 2 DAYS IN THE SHOP DETERMINED IT WAS DUE TO AN INSTRUMENT DISPLAY CLUSTER FAILURE. I AM STILL AWAITING A FINAL RESOLUTION/REPAIR. NOTE THAT THE LIGHTS DID NOT FAIL DURING THIS EVENT, BUT IT STILL WAS VERY DISCONCERTING FOR NIGHT DRIVING. I WAS DRIVING ON A CITY STREET AT THE TIME OF THE EVENT AT ABOUT 30 MPH IN A STRAIGHT LINE. AC WAS ON BUT NO RADIO OR WIPERS. *TR | Crash: No Fire: No | 105 |
| Jun 2020 | SERVICE BRAKES | APPROXIMATELY 10-15% OF THE TIME, WHEN TRYING TO DEPRESS THE BRAKE PEDAL BEFORE PRESSING THE 'START' BUTTON ON MY 2020 HONDA CR-V, THE BRAKE PEDAL CANNOT BE DEPRESSED. IT IS FIRMLY LOCKED/JAMMED IN PLACE. IN SOME INSTANCES, I CAN APPLY VERY FIRM PRESSURE ON THE PEDAL, JUST ENOUGH TO GET THE ENGINE TO START, BUT IN OTHER CASES, THE PEDAL CANNOT BE DEPRESSED AT ALL. WHEN THIS OCCURS, PRESSING THE 'START' BUTTON INITIATES THE ELECTRONIC SYSTEMS BUT DOES NOT START THE ENGINE. ONCE ELECTRONIC SYSTEMS ARE ON, THE PEDAL SOMETIMES REMAINS FIRMLY LOCKED, AND OTHER TIMES MAY SLIGHTLY SOFTEN TO THE POINT THAT I CAN PRESS THE START BUTTON AGAIN AND START THE ENGINE. DURING INSTANCES WHEN THE PEDAL REMAINS FIRMLY LOCKED, I MAY HAVE TO PRESS THE 'START' BUTTON SEVERAL TIMES, CYCLING ELECTRONICS ON AND OFF BEFORE THE PEDAL EVENTUALLY SOFTENS ENOUGH TO ALLOW THE ENGINE TO START. THE PEDAL ISSUE SEEMS RANDOM, REGARDLESS OF WARM OR COLD ENGINE, TERRAIN, WEATHER CONDITIONS, USE OF PARKING BRAKE, PRESSING THE PEDAL REPEATEDLY, ETC. BASED ON OTHER SIMILAR ONLINE REVIEWS, THERE IS GROWING CONCERN THAT THE PEDAL CAN LOCK WHILE THE VEHICLE IS IN MOTION, CAUSING A LOSS OF BRAKING CAPABILITY IN AFFECTED VEHICLES INCLUDING CR-V, PILOT, AND RIDGELINE. SPECULATIVE CAUSES MAY BE A BRAKE VACUUM/BOOSTER DEFECT. TWO LOCAL DEALERSHIPS CLAIMED THEY ARE UNFAMILIAR WITH THE PROBLEM AND A TECHNICIAN REVIEWING THE VEHICLE SAID EVERYTHING WAS WORKING FINE, SO THEY APPARENTLY HAVE NOT EXPERIENCED THE JAMMED BRAKE PEDAL IN PERSON. *TR | Crash: No Fire: No | 1,200 |
| May 2020 | STEERING,SUSPENSION,UNKNOWN OR OTHER | I PURCHASE A HONDA CR-V 2020 ON FEBRUARY 3 2020 TWO MONTH LATER I STARTED TO HEAR A CLICKING AND CLOCKING NOISE WHILE STEERING AND DRIVING ALONG ALSO ON BUMPS IT WAS TAKEN TO THE SHOP ON APRIL 22 2020 TO CURRY HONDA ON APRIL 23 2020 I RECEIVED A CALLED FROM CURRY THAT IT WAS THE FRONT SIDE AXLE THEY REPAIRED THE AXLE AND THE NOISE OCCURRED. CURRY HONDA CHECK SWAYBARLINK AND REMOVE THEM AND THE NOISE STILL OCCURRED THEN CURRY HONDA SAID IT WAS THE STRUCK ASSEMBLY AND THEY SAID THEY REINSTALLED THE STRUCK AND THE NOISE STILL HAPPENED CURRY HONDA THEN ADVISE ME THEY HAVE TO CONTACT TECH LINE TO SEE IF A ENGINEER CAN COME TO LOOK AT VEHICLE THE ENGINEER FOUND IT WAS A FAULTY TRANSMISSION MOUNT ON MAY 5 2020 I PICK UP MY HONDA CR-V STAYING THE VEHICLE WAS FIX ON MAY 9 2020 THE NOISE OCCURRED AGAIN I RETURNED THE VEHICLE AGAIN ON MAY 11 2020 [XXX] SERVICE MANAGER HAD MASTER TECH TEST DRIVE MY 2020 HONDA CR-V TO VERIFY THE NOISE THE TECHNICIAN DROVE AROUND THE PARKING LOT CAME BACK IN VERIFIED THE NOISE [XXX] SERVICE MANAGER SAID THEY NEED TO GET THE HONDA FILLED ENGINEER BACK TO CURRY TO LOOK AT MY VEHICLE SO ON MAY 14 2020 DROP MY CAR OFF FOR THE SAME NOISE CAR WAS THERE UNTIL MAY 20 2020 STATED IN WAS A FAULTY TRANSMISSION MOUNT THAT WAS REPLACED ON MAY 21 2020 I STARTED TO HEAR THE SAME NOISE SLIGHTLY WHEN STEERING AND HITTING BUMPS NOW I'M WAITING ON HONDA CORPORATION TO DO WITH THIS MATTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR | Crash: No Fire: No | Unknown |
| Apr 2020 | ENGINE | THIS IS A 2020 HONDA CRV. THE PROBLEM IS AN INTERMITTENT ACCELERATION HESITATION. A DEFINITE SAFETY ISSUE. | Crash: No Fire: No | 250 |
| Mar 2020 | ENGINE | I AM EXPERIENCING THE ENGINE OIL DILUTION PROBLEM. I HAD THE OIL CHANGED AFTER LESS THAN 2000 MILES DRIVEN BECAUSE IT LOOKED LIKE SPENT OIL (DARK AND CLOUDY) AND SMELLED HEAVILY OF GASOLINE. TECHNICIANS AT HONDA ADVISED THAT I KEEP GETTING THE OIL CHANGED REGULARLY, BUT THAT THERE WAS NO FIX THAT THEY COULD MAKE TO THE OIL DILUTION PROBLEM. | Crash: No Fire: No | Unknown |
| Mar 2020 | STEERING,STRUCTURE,ELECTRONIC STABILITY CONTROL (ESC) | SOON BEFORE DRIVING MY NEW VEHICLE, IN A PRELIMINARY INSPECTION, I FOUND EXTENSIVE RUSTING AROUND THE EXHAUST PIPES AND SYSTEM. THE MECHANIC FROM THE DEALERSHIP SAID THAT WAS NORMAL. JUST BEFORE DRIVING, THE MILLAGE SCREEN READ AS 000019. THE DEALER TOLD US THIS IS 0.019 OF A MILE. SOON AFTER I DROVE MY CAR OUT OF THE DEALERSHIP, I EXPERIENCED 4 EPISODES OF CAR BECOMING UNSTABLE, FLIPPING FROM ONE SIDE OF ROAD TO THE OTHER. THIS OCCURRED OVER A 23 MILES OF DRIVING IN HIGH WAY. I CALLED THE DEALERSHIP IMMEDIATELY. THEY DISMISSED IT AS NORMAL. AT ARRIVAL, AFTER DRIVING 23 MILES, THE MILEAGE SCREEN READ 42 MILES. THE DEALER THEN ADMITTED THE INITIAL READ WAS IN FACT 19 MILES NOT 0.019 MILE. | Crash: No Fire: No | 19 |
| Jan 2020 | ELECTRICAL SYSTEM | WHILE PARKED AND LOCKED ALL FOUR WINDOWS ROLLED DOWN WITHOUT ANY ONE IN THE SUV | Crash: No Fire: No | 500 |