Complaint volume
332 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Honda CR-V Complaints
332 consumer-submitted complaints on record for the 2020 Honda CR-V, grouped by component category.
332 Total complaints
21 Crash reports
2 Fire reports
15 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance, air bags, steering. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 21 crash reports, 2 fire reports, 15 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 83 complaints, with an average reported failure mileage of 31,082 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance, air bags, steering?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Honda CR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Honda CR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Honda CR-V complaints?
21 Crash
2 Fire
15 Injury
0 Fatality
22 Towed
12 Medical attention
What are the most common 2020 Honda CR-V complaint categories?
FORWARD COLLISION AVOIDANCE 51
AIR BAGS 41
STEERING 26
UNKNOWN OR OTHER 24
ELECTRICAL SYSTEM 20
FUEL/PROPULSION SYSTEM 20
ENGINE 17
SERVICE BRAKES 11
FUEL SYSTEM, GASOLINE 8
POWER TRAIN 7
332 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2020 | ELECTRICAL SYSTEM | INSTRUMENT DISPLAY WENT DARK AND FAILED WHILE DRIVING AT NIGHT. CAR STILL RAN AND WAS DRIVABLE, BUT I HAD NO IDEA ABOUT SPEED OR ENGINE STATUS. WHILE TAKING IT TO THE DEALER LATER THAT DAY, THE DISPLAY BECAME VISIBLE BUT ALL THE WARNING LIGHTS CAME ON IN SEQUENCE REPEATEDLY. THE DEALERSHIP CONTACTED HONDA AND AFTER 2 DAYS IN THE SHOP DETERMINED IT WAS DUE TO AN INSTRUMENT DISPLAY CLUSTER FAILURE. I AM STILL AWAITING A FINAL RESOLUTION/REPAIR. NOTE THAT THE LIGHTS DID NOT FAIL DURING THIS EVENT, BUT IT STILL WAS VERY DISCONCERTING FOR NIGHT DRIVING. I WAS DRIVING ON A CITY STREET AT THE TIME OF THE EVENT AT ABOUT 30 MPH IN A STRAIGHT LINE. AC WAS ON BUT NO RADIO OR WIPERS. *TR | Crash: No Fire: No | 105 |
| Jun 2020 | SERVICE BRAKES | APPROXIMATELY 10-15% OF THE TIME, WHEN TRYING TO DEPRESS THE BRAKE PEDAL BEFORE PRESSING THE 'START' BUTTON ON MY 2020 HONDA CR-V, THE BRAKE PEDAL CANNOT BE DEPRESSED. IT IS FIRMLY LOCKED/JAMMED IN PLACE. IN SOME INSTANCES, I CAN APPLY VERY FIRM PRESSURE ON THE PEDAL, JUST ENOUGH TO GET THE ENGINE TO START, BUT IN OTHER CASES, THE PEDAL CANNOT BE DEPRESSED AT ALL. WHEN THIS OCCURS, PRESSING THE 'START' BUTTON INITIATES THE ELECTRONIC SYSTEMS BUT DOES NOT START THE ENGINE. ONCE ELECTRONIC SYSTEMS ARE ON, THE PEDAL SOMETIMES REMAINS FIRMLY LOCKED, AND OTHER TIMES MAY SLIGHTLY SOFTEN TO THE POINT THAT I CAN PRESS THE START BUTTON AGAIN AND START THE ENGINE. DURING INSTANCES WHEN THE PEDAL REMAINS FIRMLY LOCKED, I MAY HAVE TO PRESS THE 'START' BUTTON SEVERAL TIMES, CYCLING ELECTRONICS ON AND OFF BEFORE THE PEDAL EVENTUALLY SOFTENS ENOUGH TO ALLOW THE ENGINE TO START. THE PEDAL ISSUE SEEMS RANDOM, REGARDLESS OF WARM OR COLD ENGINE, TERRAIN, WEATHER CONDITIONS, USE OF PARKING BRAKE, PRESSING THE PEDAL REPEATEDLY, ETC. BASED ON OTHER SIMILAR ONLINE REVIEWS, THERE IS GROWING CONCERN THAT THE PEDAL CAN LOCK WHILE THE VEHICLE IS IN MOTION, CAUSING A LOSS OF BRAKING CAPABILITY IN AFFECTED VEHICLES INCLUDING CR-V, PILOT, AND RIDGELINE. SPECULATIVE CAUSES MAY BE A BRAKE VACUUM/BOOSTER DEFECT. TWO LOCAL DEALERSHIPS CLAIMED THEY ARE UNFAMILIAR WITH THE PROBLEM AND A TECHNICIAN REVIEWING THE VEHICLE SAID EVERYTHING WAS WORKING FINE, SO THEY APPARENTLY HAVE NOT EXPERIENCED THE JAMMED BRAKE PEDAL IN PERSON. *TR | Crash: No Fire: No | 1,200 |
| May 2020 | STEERING,SUSPENSION,UNKNOWN OR OTHER | I PURCHASE A HONDA CR-V 2020 ON FEBRUARY 3 2020 TWO MONTH LATER I STARTED TO HEAR A CLICKING AND CLOCKING NOISE WHILE STEERING AND DRIVING ALONG ALSO ON BUMPS IT WAS TAKEN TO THE SHOP ON APRIL 22 2020 TO CURRY HONDA ON APRIL 23 2020 I RECEIVED A CALLED FROM CURRY THAT IT WAS THE FRONT SIDE AXLE THEY REPAIRED THE AXLE AND THE NOISE OCCURRED. CURRY HONDA CHECK SWAYBARLINK AND REMOVE THEM AND THE NOISE STILL OCCURRED THEN CURRY HONDA SAID IT WAS THE STRUCK ASSEMBLY AND THEY SAID THEY REINSTALLED THE STRUCK AND THE NOISE STILL HAPPENED CURRY HONDA THEN ADVISE ME THEY HAVE TO CONTACT TECH LINE TO SEE IF A ENGINEER CAN COME TO LOOK AT VEHICLE THE ENGINEER FOUND IT WAS A FAULTY TRANSMISSION MOUNT ON MAY 5 2020 I PICK UP MY HONDA CR-V STAYING THE VEHICLE WAS FIX ON MAY 9 2020 THE NOISE OCCURRED AGAIN I RETURNED THE VEHICLE AGAIN ON MAY 11 2020 [XXX] SERVICE MANAGER HAD MASTER TECH TEST DRIVE MY 2020 HONDA CR-V TO VERIFY THE NOISE THE TECHNICIAN DROVE AROUND THE PARKING LOT CAME BACK IN VERIFIED THE NOISE [XXX] SERVICE MANAGER SAID THEY NEED TO GET THE HONDA FILLED ENGINEER BACK TO CURRY TO LOOK AT MY VEHICLE SO ON MAY 14 2020 DROP MY CAR OFF FOR THE SAME NOISE CAR WAS THERE UNTIL MAY 20 2020 STATED IN WAS A FAULTY TRANSMISSION MOUNT THAT WAS REPLACED ON MAY 21 2020 I STARTED TO HEAR THE SAME NOISE SLIGHTLY WHEN STEERING AND HITTING BUMPS NOW I'M WAITING ON HONDA CORPORATION TO DO WITH THIS MATTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR | Crash: No Fire: No | Unknown |
| Apr 2020 | ENGINE | THIS IS A 2020 HONDA CRV. THE PROBLEM IS AN INTERMITTENT ACCELERATION HESITATION. A DEFINITE SAFETY ISSUE. | Crash: No Fire: No | 250 |
| Mar 2020 | STEERING,STRUCTURE,ELECTRONIC STABILITY CONTROL (ESC) | SOON BEFORE DRIVING MY NEW VEHICLE, IN A PRELIMINARY INSPECTION, I FOUND EXTENSIVE RUSTING AROUND THE EXHAUST PIPES AND SYSTEM. THE MECHANIC FROM THE DEALERSHIP SAID THAT WAS NORMAL. JUST BEFORE DRIVING, THE MILLAGE SCREEN READ AS 000019. THE DEALER TOLD US THIS IS 0.019 OF A MILE. SOON AFTER I DROVE MY CAR OUT OF THE DEALERSHIP, I EXPERIENCED 4 EPISODES OF CAR BECOMING UNSTABLE, FLIPPING FROM ONE SIDE OF ROAD TO THE OTHER. THIS OCCURRED OVER A 23 MILES OF DRIVING IN HIGH WAY. I CALLED THE DEALERSHIP IMMEDIATELY. THEY DISMISSED IT AS NORMAL. AT ARRIVAL, AFTER DRIVING 23 MILES, THE MILEAGE SCREEN READ 42 MILES. THE DEALER THEN ADMITTED THE INITIAL READ WAS IN FACT 19 MILES NOT 0.019 MILE. | Crash: No Fire: No | 19 |
| Mar 2020 | ENGINE | I AM EXPERIENCING THE ENGINE OIL DILUTION PROBLEM. I HAD THE OIL CHANGED AFTER LESS THAN 2000 MILES DRIVEN BECAUSE IT LOOKED LIKE SPENT OIL (DARK AND CLOUDY) AND SMELLED HEAVILY OF GASOLINE. TECHNICIANS AT HONDA ADVISED THAT I KEEP GETTING THE OIL CHANGED REGULARLY, BUT THAT THERE WAS NO FIX THAT THEY COULD MAKE TO THE OIL DILUTION PROBLEM. | Crash: No Fire: No | Unknown |
| Jan 2020 | ELECTRICAL SYSTEM | WHILE PARKED AND LOCKED ALL FOUR WINDOWS ROLLED DOWN WITHOUT ANY ONE IN THE SUV | Crash: No Fire: No | 500 |