Complaint volume
506 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Ford F-150 Complaints
506 consumer-submitted complaints on record for the 2020 Ford F-150, grouped by component category.
506 Total complaints
17 Crash reports
3 Fire reports
11 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, engine, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 17 crash reports, 3 fire reports, 11 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 211 complaints, with an average reported failure mileage of 45,377 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, engine, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Ford F-150?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Ford F-150
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Ford F-150 complaints?
17 Crash
3 Fire
11 Injury
0 Fatality
22 Towed
9 Medical attention
What are the most common 2020 Ford F-150 complaint categories?
POWER TRAIN 160
ENGINE 55
UNKNOWN OR OTHER 35
VISIBILITY 32
ELECTRICAL SYSTEM 28
VISIBILITY/WIPER 15
POWER TRAIN,ENGINE 14
FORWARD COLLISION AVOIDANCE 7
STRUCTURE 7
SUSPENSION 7
506 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Aug 2024 | ENGINE AND ENGINE COOLING,ENGINE | The contact owns a 2020 Ford F-150. The contact stated that while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal. The check engine warning light was illuminated. The contact used a scanner to diagnose the vehicle and retrieved information showed that the catalytic convertor and Oxygen sensors needed to be replaced. The vehicle was taken to a dealer where the parts were replaced. Recently, the check engine warning light returned with an abnormal rattling sound coming from the engine. The vehicle was taken back to the dealer where it remained unrepaired. The manufacturer was notified of the failure and a case was filed. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was approximately 88,000. The VIN was not available. | Crash: No Fire: No | 88,000 |
| Aug 2024 | ENGINE | The contact owned a 2020 Ford F-150. The contact stated while the vehicle was parked, the vehicle burst into flames. The contact stated that the vehicle had been parked for six hours. The fire department arrived on the scene and extinguished the fire. The contact stated that the vehicle burned down to the frame in less than five minutes. The vehicle was towed to a local tow yard. The contact stated that the insurance declared the vehicle total loss. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 61,000. | Crash: No Fire: Yes Towed | 61,000 |
| Jul 2024 | POWER TRAIN,UNKNOWN OR OTHER | My 2020 Ford F-150 truck was recently serviced with PepBoys when my ABS light came on and another message on the dash that said my brake system has a malfunction along with messages in my FordPass app. It was evening when this happened I immediately took it to PepBoys early the next morning. They took a look at it they thought it was a sensor for the brake area it was not taking so they tried again and it once again still said the same problem. They took a deeper look and checked all tires and came across the rear left side tire upon removing it they were shocked to see that the axel was riding only on the caliber, the lock that is supposed to be on the axel was there but just dangling it wasn’t properly on where it should have been. They let me know it’s something rare they don’t come across it was their first time and definitely could have been a safety issue and could have put my family and myself and other pedestrians around if my axel would have fallen off on the highway or anywhere. I was very concerned and do not feel my truck was put together properly. It’s only a 2020 and it’s my family vehicle it does not get driven heavy at all just for pleasure my axel should not be holding on by a string. People should feel confident in driving their vehicles. I have only had this truck for a year and a half it was bought at Shamaley Ford. I did report this incident to them but they don’t seem to care. I hope this will help anyone else having issues as I believe it could have been a major safely issue. | Crash: No Fire: No | Unknown |
| Jul 2024 | SERVICE BRAKES, HYDRAULIC,POWER TRAIN | The contact owns a 2020 Ford F-150. The contact stated while driving on several occasions at various speeds, the ABS and other unknown warning lights illuminated. The vehicle started jerking. The vehicle was not diagnosed or repaired. The contact stated while driving 4 MPH, there was an abnormal sound coming from underneath the vehicle and the vehicle started shaking violently. Additionally, the vehicle was unable to shift into reverse(R). The manufacturer was notified of the failure. The failure mileage was approximately 59,000. | Crash: No Fire: No | 59,000 |
| Jul 2024 | VISIBILITY,BACK OVER PREVENTION | The contact owns a 2020 Ford F-150. The contact stated while reversing, the rearview camera image display was blue. A message advising to contact the dealer was displayed. The vehicle was taken to the dealer, where the infotainment system was reset; however, the failure persisted. The dealer informed the contact that the failure was related to the wiring system. The dealer inspected the tailgate wiring and informed the contact that no issues were found. The dealer informed the contact that additional diagnostic tests were needed. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 20V575000 (Visibility, Back Over Prevention). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 79,900. | Crash: No Fire: No | 79,900 |
| Jul 2024 | POWER TRAIN | While driving the 4x4 feature wants to partial engage causing a grinding noise in front axle and when you let off accelerator it slows the speed quickly. At times only way to get it to quit is to stop and back up to make it stop. The problem is caused by loss of vaccum. This causes damage to the front brake rotors and drums and is a intermerminate problem and has been in shop before and reported numerous times. | Crash: No Fire: No | Unknown |
| Jul 2024 | ELECTRICAL SYSTEM | DRIVER'S DOOR WON'T LOCK ANYMORE. IF YOU PUSH THE BOTTON DOWN TO LOCK YOUR TRUCK AND TRY TO UNLOCK WITH KEYFOB; THE PANIC SYSTEM GOES OFF. NO ACCIDENTS ON THIS TRUCK. JUST STOPPED WORKING. WHEN YOU ACCELERATE AND ALL OF YOUR LOCKS ARE SUPPOSED TO LOCK AND THE DRIVER'S SIDE JUST MAKES A NOISE AND DOES NOT LOCK. THIS IS A SAFETY ISSUE | Crash: No Fire: No | Unknown |
| Jul 2024 | POWER TRAIN,ENGINE | The contact owns a 2020 Ford F-150. The contact stated that while driving at an undisclosed speed up an incline, there was an abnormal sound coming from the engine compartment. The vehicle lost motive power and jerked while the transmission was shifting gear. The contact stated that the vehicle returned to normal functionality, but the failure became a regular occurrence while driving up an incline. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 40,000. | Crash: No Fire: No | 40,000 |
| Jul 2024 | POWER TRAIN | On several very recent occasions, the above listed 2020 F150 has randomly shifted down to 1st gear from 10th while on the highway resulting in sudden loss of power and extremely high RPM. Had this occurred in heavier traffic, there is a likely chance this could have resulted in a serious accident because of the speeds involved. The symptoms experienced in this 2020 F150 do seem similar to the recent recall of some 2014 F150s experiencing similar events | Crash: No Fire: No | Unknown |
| Jul 2024 | VISIBILITY | The contact owns a 2020 Ford F-150. The contact stated that immediately after starting the vehicle, the rear window exploded and shattered. During the failure the defroster was activated. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 42,000. The VIN was not available. | Crash: No Fire: No | 42,000 |
| Jul 2024 | VISIBILITY/WIPER | Rear window exploded, photos available. Possibly safety issue if adults or small children were in the back seat. Unknown. Has been inspected by auto glass repair shop. No warning lamps, messages, or other symptoms prior to the failure. | Crash: No Fire: No | Unknown |
| Jul 2024 | FORWARD COLLISION AVOIDANCE | The forward collision warning system has malfunctioned. Every time the engine is started the forward collision warning system comes on and says the system is not working and you must press the ok button twice to clear message. | Crash: No Fire: No | Unknown |
| Jul 2024 | POWER TRAIN | The contact owns a 2020 Ford F-150. The contact stated while driving at various speeds, the vehicle unexpectedly shifted from first to fourth gear, then back to first then to seventh gear, and back to fourth gear. The contact stated that while driving downhill and attempting to shift between gears, the contact had to shift between gears slowly and carefully or the transmission would shift independently. The check engine warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The contact related the failure to an unknown recall; however, the vehicle was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 141,970. | Crash: No Fire: No | 141,970 |
| Jun 2024 | POWER TRAIN | Very hard shifting while driving and hesitates shifting while driving; both upshifting and downshifting. Occasionally gets stuck in a lower gear when driving. Hesitates when shifting between drive and reverse. Has progressively gotten worse over time. | Crash: No Fire: No | Unknown |
| Jun 2024 | POWER TRAIN | The contact owns a 2020 Ford F-150. The contact stated while driving 30 MPH, the contact became aware of a failure with the transmission. The contact stated that the gear shifter would remain in neutral(N). There was no warning light illuminated. The vehicle was restarted but the failure persisted. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000. | Crash: No Fire: No | 70,000 |
| Jun 2024 | ELECTRICAL SYSTEM,ENGINE | The contact owns a 2020 Ford F-150. The contact stated while driving at approximately 50 MPH, the vehicle unintendedly stalled but was able to be restarted after approximately 13 minutes. There were no warning lights illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000. | Crash: No Fire: No | 70,000 |
| Jun 2024 | POWER TRAIN,ELECTRICAL SYSTEM | The contact owns a 2020 Ford F-150. The contact stated that after parking on an incline with the engine running, the contact exited the vehicle and moments later the vehicle reversed and crossed a busy road before driving into ditch. The contact stated that during the failure the vehicle nearly collided with a second vehicle while crossing the road. Prior to the failure, the vehicle experienced electrical failures causing the check engine, ABS, Hill Descent and Traction Control warning lights to intermittently flash on and off. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not yet contacted. The failure mileage was 159,283. | Crash: No Fire: No | 159,283 |
| Jun 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2020 Ford F-150. The contact stated while starting the vehicle, the vehicle was shaking, and the engine was making grinding sounds. The check engine warning light was illuminated intermittently. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The contact related the failure to Customer Satisfaction Program: 21N03 (Cam Phaser Replacement); however, the VIN was not included. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 86,000. | Crash: No Fire: No | 86,000 |
| Jun 2024 | POWER TRAIN | The contact owns a 2020 Ford F-150. The contact stated while driving at various speeds, the transmission experienced hard shifting and fluttering while shifting from 3rd to 4th gear. The cause of the failure was not yet determined. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 130,000. | Crash: No Fire: No | 130,000 |
| Jun 2024 | POWER TRAIN | The contact owns a 2020 Ford F-150. The contact stated that while operating the vehicle, the transmission malfunctioned, and the shifter display failed to indicate the proper gear while coming to a stop. Additionally, while attempting to accelerate from a stop light, the transmission was in fifth gear and vehicle failed to properly accelerate. The vehicle was taken to the local dealer who diagnosed that the transmission CDF drum was faulty and informed the contact that the transmission needed to be replaced. The transmission was replaced, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 116,000. | Crash: No Fire: No | 116,000 |
| Jun 2024 | UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM | On or about April 2024, the "check engine" light came on in my 2020 Ford F-150. My vehicle was just becoming due for re-registration. I had the code for the check engine light checked at my parts dealer and double checked at the maintenance facility I was having services done. The check engine code was for the catalytic converter. I had the catalytic converter and O2 sensors replaced at my service provider, the check engine light was extinguished and the codes had been removed, the vehicle emissions no longer reported on the service/inspection station and the vehicle passed the emissions/safety check for re-registration. In less than one month, the check engine light came on again, with the exact same codes that identify the catalytic converter failing. Both the parts dealer and the service provider tell me that it's impossible. Further checking by the service provider with Ford motor Company service center have told my service provider that my vehicle needs to have the onboard computer system erased and re-installed at my cost because only Ford has the program to do it at their service centers exclusively. This problem seems to be appearing with other Ford vehicles of the same year and engine size. I personally stood in line behind another man who was reporting a problem with his vehicle with the check engine light. Jokingly, I made the comment, "It must be a Ford" and he turned around and asked me "How did you know?" His vehicle is a 2020 Ford van that was parked outside next to my truck. It also has a 5.0 liter V8. Currently, I am awaiting an appointment at either Casa Ford or Visa Ford, the earliest opportunity for them to reprogram the onboard computer system. | Crash: No Fire: No | Unknown |
| Jun 2024 | POWER TRAIN | The contact owns a 2020 Ford F-150. The contact stated that while attempting to accelerate, there was a pulling sensation or hesitation at various speeds before accelerating. The contact stated it felt as though the vehicle was going into LIMP Mode. The contact stated that there was a choking and clunking noise emitting from underneath the vehicle and the vehicle would do a hard shift whenever down shifting especially between 6th and 5th gear. The contact stated that the transmission was stuck in 6th gear intermittently. The DTC code: P061A was displayed on the dashboard. The vehicle was taken to the dealer where the mechanic was unable to diagnose the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 147,831. | Crash: No Fire: No | 147,831 |
| Jun 2024 | ELECTRICAL SYSTEM | Back up camera does not display item location for contact area. Related to APIM malfunction. Gps and radio controls also not working due to bad APIM | Crash: No Fire: No | Unknown |
| Jun 2024 | FORWARD COLLISION AVOIDANCE | Lara IPMA Computer Failure. Alert notice appeared on my truck display alon with an audible alarm indicating Front Camera Malfunction, Pre Collision Assist was Not Available. I contacted my Ford dealer(Columbia TN Ford). To schedule repairs. They had to replace the IPMA Computer to fix the system. The cost of repairs ($2107.91) was not covered by the Vehicle Warranty because of date. The truck has only 31606 miles on it. They service tech indicated the they have replaced many of these computers. I want to know how many of these SAFETY items must be replaced before the NHTSA takes action to effect a recall? | Crash: No Fire: No | Unknown |
| Jun 2024 | ENGINE | I have a 2020 ford f150 xl 5.0 coyote engine, this engine is consuming an excessive amount of oil, is burning so much oil that on february 3, oil was change and on june 4 at a ford dealer the engine had only 4 quarts of oil. so, in just 3 months it burned 5 quarts. | Crash: No Fire: No | Unknown |