Complaint volume
506 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Ford F-150 Complaints
506 consumer-submitted complaints on record for the 2020 Ford F-150, grouped by component category.
506 Total complaints
17 Crash reports
3 Fire reports
11 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, engine, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 17 crash reports, 3 fire reports, 11 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 211 complaints, with an average reported failure mileage of 45,377 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, engine, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Ford F-150?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Ford F-150
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Ford F-150 complaints?
17 Crash
3 Fire
11 Injury
0 Fatality
22 Towed
9 Medical attention
What are the most common 2020 Ford F-150 complaint categories?
POWER TRAIN 160
ENGINE 55
UNKNOWN OR OTHER 35
VISIBILITY 32
ELECTRICAL SYSTEM 28
VISIBILITY/WIPER 15
POWER TRAIN,ENGINE 14
FORWARD COLLISION AVOIDANCE 7
STRUCTURE 7
SUSPENSION 7
506 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2024 | WHEELS | The contact owns a 2020 Ford F-150. The contact stated that while the vehicle was at the local dealer for routine maintenance and tire rotation, the mechanic discovered that the lug nuts on all four wheels had swollen and could not be removed from the wheel studs. The contact was informed that the lug nuts needed to be removed from the wheel studs and replaced. The lug nuts were removed and replaced, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 28,000. | Crash: No Fire: No | 28,000 |
| Jun 2024 | POWER TRAIN | The contact owns a 2020 Ford F-150. The contact stated while driving 25 MPH, there was an abnormal clunking sound coming from the rear of the vehicle. Additionally, the contact stated while reversing, the failure recurred, and the rear end of the vehicle responded forcefully. The contact stated that the failure had been recurring while driving and while reversing. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to an unknown recall pertaining to the rear axle hub bolt being fractured. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 134,000. | Crash: No Fire: No | 134,000 |
| Jun 2024 | VISIBILITY/WIPER | The contact owns a 2020 Ford F-150. The contact stated that while driving at approximately 15 MPH, the windshield wipers activated independently approximately every 30 seconds. The vehicle was taken to a dealer where it was diagnosed that the wiper motor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 21,000. | Crash: No Fire: No | 21,000 |
| May 2024 | POWER TRAIN | 10R80 Transmission issues with Ford F150. Many Ford customers in different US states have been experiencing the same transmission issues without Ford fixing them. My Ford truck has been experiencing rough, jerky gear changes and hesitation with acceleration over the past 4 years. The vehicle feels like it is sticking or slipping when the the transmission shifts. The truck has been taken into the Ford dealership for multiple inspections with the transmission. The transmission has been completely overhauled and Ford service advisories have been completed. Ford has not been able to resolve the transmission issue involving vehicles with 10R80 10 speed transmissions since 2017. The latest incident was an attempt to accelerate out of the way of an oncoming car from behind on the highway. The vehicle experienced a heavy jerk when accelerating to get out of the way. | Crash: No Fire: No | Unknown |
| May 2024 | POWER TRAIN,FORWARD COLLISION AVOIDANCE | The 10 R 80 transmission is unstable and can cause the driver to downshift to make up for a shutter in drive train. Ford calls it normal operation. Secondly, the adaptive cruise control shuts off in traffic. At times unknown to the driver. Very unsafe. | Crash: No Fire: No | Unknown |
| May 2024 | PARKING BRAKE | The contact owns a 2020 Ford F-150. The contact stated that while driving at an undisclosed speed and going uphill, the parking brake engaged inadvertently, causing the contact to sustain injuries to the chest, shoulder, and face. The contact stated that during the failure, the seat belt failed to function as designed and the contact struck the windshield. The contact received medical attention at the emergency room. A Police report was not filed. The vehicle was towed from the scene. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 75,000. | Crash: No Fire: No Injuries: 1 Towed Medical attention | 75,000 |
| May 2024 | STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES | Not one check engine light has ever come on. Bought this truck new off the lot, now to almost 60,000 mi. Every single component on this truck, immediately failed. Bucking/ jerking/ chugging on acceleration and maintaining speed while inclining. Incorrect gear selection 90% of the time. Going 5 mph with no foot on the gas, it up shifts and takes off down my driveway. Sudden down shifts causing violent decreases in speed. When braking the truck may rail on the brakes and "assist" you to stop or it may decrease reading of the pressure of your braking. Tire pressure sensors don't read accurately. Digital and analog speed read differently. The truck nudges itself side to side on the road. Truck will change the steering tension going around corners, so the driver must react to stay on track. Not going around corners the steering tension will change. Almost 2 in of play in the steering at times while sometimes one side is more responsive than the other. If not wearing a seat belt and the alarm goes off while the blinker is on, the blinker will slow down until the alarm stops then pick back up again. The RPM gauge doesn't respond at all or accurately. It will stay at 1,500- going up hill, accelerating, braking. The RPM's read inversely while down shifting. For 2.5 years SYNC update wouldn't install, a month after last attempt, it connected to my WIFI and updated itself. For 6 months, I dropped calls every time in one spot. Then I unplugged my phone from the center USB and I never dropped calls there again, unless I chose to have my phone plugged in charging. No start, couldn't find fob. No unlock. Unlocks on own. Heated seat and steering wheel turn on without the button. Burning smell coming from the motor <5,000mi. A/C never cold and heat never hot. Both sound like they are blowing hard, but the vents could barley rock a face mask back and forth. USB plugs don't have great power. The AC outlets have never had enough to charge anything. My BIL phone treated as key fob. | Crash: No Fire: No | Unknown |
| May 2024 | POWER TRAIN | The contact owns a 2020 Ford F-150. The contact stated that the vehicle made a clunking noise when going from 2nd to 3rd and from 7th to 8th gear. The noise also occurred when shifting to reverse or drive. The failure occurred intermittently but had since become more persistent. The contact learned of a faulty main valve control unit as a possibility while doing research and found that the failure was common; however, had not confirmed the cause for the failure. The vehicle had not been taken to the dealer. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 70,000. | Crash: No Fire: No | 70,000 |
| May 2024 | POWER TRAIN | The contact owns a 2020 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission shifted independently, and the check engine warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The contact was informed of NHTSA Campaign Number: 20V197000 (Power Train) however, the VIN was not included in the recall. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 94,200. | Crash: No Fire: No | 94,200 |
| May 2024 | POWER TRAIN,VEHICLE SPEED CONTROL | The contact owns a 2020 Ford F-150. The contact stated while driving 45 MPH, the vehicle started losing motive power and failed to accelerate as needed. The contact stated that after stopping the vehicle, the vehicle inadvertently shifted from first to fourth gear. There was a delay in the vehicle shifting. The power train icon was displayed. The vehicle was taken to the local dealer, where it was diagnosed that the failure was due to power train fault code: P07F7. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 139,500. | Crash: No Fire: No | 139,500 |
| May 2024 | STRUCTURE | The contact owns a 2020 Ford F-150. The contact stated that while her child was attempting to enter the vehicle, the door handle detached, nearly resulting in injury. The vehicle was taken to the dealer, who determined that the handle had detached due to being made of plastic. The vehicle was repaired, but the failure reoccurred three additional times. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 40,000. The VIN was not available. | Crash: No Fire: No | 40,000 |
| May 2024 | POWER TRAIN | The contact owns a 2020 Ford F-150. The contact stated that while driving at undisclosed speeds, the vehicle was decelerating, and the message "See Owner’s Manual" was displayed. The vehicle was restarted; however, the failure recurred. The contact stated that the Owner's Manual stated, "Immediately Stop Driving Vehicle – See Dealer". The dealer was contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000. | Crash: No Fire: No | 75,000 |
| May 2024 | BACK OVER PREVENTION | The contact owns a 2020 Ford F-150. The contact stated while the vehicle was in reverse(R), the back over prevention camera displayed a fuzzy, distorted image, which caused a visibility hazard for the driver. The vehicle was taken to the local dealer where three different error codes showed a defect with the backup camera. The contact was then informed by the dealer that the vehicle was not included in NHTSA Campaign Number: 20V575000 (Back Over Prevention). The manufacturer was notified of the failure and the contact was provided a case number. The contact was then referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was 46,000. | Crash: No Fire: No | 46,000 |
| May 2024 | POWER TRAIN | On the highway while trying to pass traffic, my transmission made a loud slamming sound that hit hard. The traction control light came on, the engine reved high and the transmission could not find a gear. I put hazards on and the transmission finally found a gear. I got it off the highway as quick as possible. Transmission fluid was leaking. I had the truck towed to the dealership. There was traffic all around me. | Crash: No Fire: No | Unknown |
| May 2024 | POWER TRAIN | Bought a truck brand new it's a 2020 and with 63000 miles on and transmission is doing hard shifting I have kids that ride in that truck don't know what could happen to us or other people on road if Ford keeps having problems.it is at a Ford dealership right now.i have looked up issues and everyone say within the years 2020 and before that they knew it was a defective transmission and now I'm stuck with prolly over a $5000 bill to fix truck. No warning lights or nothing. | Crash: No Fire: No | Unknown |
| Apr 2024 | ELECTRICAL SYSTEM | The APIM failed when the vehicle had less than 25,000 miles on it. It was paid for by an extended vehicle warranty, instead of being paid by Ford for bad equipment. It is now back in the shop and they want to charge almost $400 to provide a software update to the equipment that was just replaced. I had the same issue on a 2020 Lincoln Aviator. APIM had to be replaced, my extended warranty was used to replace it, and now it needs an update to work properly. Please require dealerships to enter these issues, not vehicle owners. | Crash: No Fire: No | Unknown |
| Apr 2024 | ENGINE | I took my truck in because of a check engine light and an occasional strange noise. They ran an EEC test and the code was P0390. My F150 was 5 quarts of oil low, even though it has been changed within a few thousand miles. The dealer's garage said they did a PCM update and added the oil. Discussing this with Ford's Customer Relations Rep they suggested I start a file with you, in case there is ever a recall. There is a bulletin related to my issue; #19-2365 | Crash: No Fire: No | Unknown |
| Apr 2024 | ENGINE | The contact owns a 2020 Ford F-150. The contact stated that while his son was driving approximately 70 MPH, the check engine warning light illuminated. On another occasion while driving at an undisclosed speed, the oil pressure warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with oil pump failure and metal shavings in the engine. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000. | Crash: No Fire: No | 140,000 |
| Apr 2024 | POWER TRAIN | The contact owns a 2020 Ford F-150. The contact stated while driving 15-20 MPH, the vehicle was sputtering, skipping gears, shuddering, and jerking in the middle of the road. There was no warning light illuminated. The contact stated that he continued driving. The contact stated that the failure had been recurring while driving. The local dealer was contacted and informed the contact that the earliest available appointment would be in August. The vehicle was not diagnosed or repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 105,000. | Crash: No Fire: No | 105,000 |
| Apr 2024 | ELECTRICAL SYSTEM | Rear tailgate Camera failed | Crash: No Fire: No | Unknown |
| Apr 2024 | VISIBILITY | The contact owns a 2020 Ford F-150. The contact stated while driving at an undisclosed speed during a rainstorm, he became aware that the sunroof was leaking, which could potentially lead to damages on the interior of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the molding around the sunroof glass. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 42,000. | Crash: No Fire: No | 42,000 |
| Apr 2024 | POWER TRAIN | The contact owns a 2022 Carry-On Trailer hitched on a 2024 Ford F1-150. The contact stated that while taking a vehicle off of the trailer, the contact noticed that the tread on both the front and rear passenger's side tires on the trailer were excessively worn. The trailer was taken to an independent mechanic where it was diagnosed with improperly installed brackets that hold the axle onto the trailer. The trailer was repaired. The manufacturer was made aware of the failure. The trailer tire failure mileage was approximately 4,032. | Crash: No Fire: No | 4,032 |
| Apr 2024 | POWER TRAIN,ENGINE | The contact owns a 2020 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and decelerated. The contact stated that oil was released from the transmission cooler and the check engine warning light illuminated. In addition, the contact noticed a knocking sound. The vehicle was taken to an independent mechanic who retrieved DTC: P2703. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 59,100. | Crash: No Fire: No | 59,100 |
| Apr 2024 | STEERING | The contact owns a 2020 Ford F-150. The contact stated that while driving at approximately 75 MPH, the steering wheel became very difficult to turn. The contact stated that the power steering and traction system warning lights were illuminated. The contact pulled over to the side of the road and the vehicle was towed to the dealer. The vehicle was diagnosed with an internal steering failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000. The VIN was not provided. | Crash: No Fire: No Towed | 100,000 |
| Apr 2024 | UNKNOWN OR OTHER | I’m trying to get a printout of the recalls for my vehicle. | Crash: No Fire: No | Unknown |