Complaint volume
506 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Ford F-150 Complaints
506 consumer-submitted complaints on record for the 2020 Ford F-150, grouped by component category.
506 Total complaints
17 Crash reports
3 Fire reports
11 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, engine, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 17 crash reports, 3 fire reports, 11 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 211 complaints, with an average reported failure mileage of 45,377 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, engine, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Ford F-150?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Ford F-150
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Ford F-150 complaints?
17 Crash
3 Fire
11 Injury
0 Fatality
22 Towed
9 Medical attention
What are the most common 2020 Ford F-150 complaint categories?
POWER TRAIN 160
ENGINE 55
UNKNOWN OR OTHER 35
VISIBILITY 32
ELECTRICAL SYSTEM 28
VISIBILITY/WIPER 15
POWER TRAIN,ENGINE 14
FORWARD COLLISION AVOIDANCE 7
STRUCTURE 7
SUSPENSION 7
506 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2024 | POWER TRAIN,ENGINE | The contact owns a 2020 Ford F-150. The contact stated that after coming to a complete stop, the Auto Start-Stop feature was activated. The brake pedal was released, and the vehicle jerked while in first gear. No warning light was illuminated. Additionally, the rear differential was leaking transmission fluid onto the ground, and the engine was consuming an excessive amount of engine oil. The contact needed to add seven quarts of oil for every 3,000 miles driven. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 40,000. | Crash: No Fire: No | 40,000 |
| Dec 2024 | POWER TRAIN | The contact owns a 2020 Ford F-150. The contact stated while driving 30 MPH, the transmission hesitated, and the vehicle stalled. The contact stated that the transmission had shifted into neutral independently. The check transmission warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 68,500. | Crash: No Fire: No | 68,500 |
| Dec 2024 | UNKNOWN OR OTHER | I have brought our Truck and our Car to the dealer several times and had other service that I paid for completed and they refuse to perform Recall 20C19 I have attempted to contact Ford and they have refused to respond to my concern. | Crash: No Fire: No | Unknown |
| Dec 2024 | FORWARD COLLISION AVOIDANCE | Truck had two error messages. 1. Front camera malfunction service needed 2. Forward collision error | Crash: No Fire: No | Unknown |
| Dec 2024 | STEERING | The contact owns a 2020 Ford F-150. The contact stated while driving at an undisclosed speed, the steering did not function as intended. The contact stated that the vehicle independently veered over to the left. The contact stated that the vehicle was taken to the dealer and independent mechanics a total of 14 times, however the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that an associate in the automotive industry provided him with information regarding an equipment recall 24S45 which had a similar failure description. The manufacturer was made aware of the failure and several cases were filed. The contact was informed that the contact's VIN was not associated with the recall. The failure mileage was approximately 27,000. | Crash: No Fire: No | 27,000 |
| Dec 2024 | POWER TRAIN | Transmission failure at high speed. To low power.. | Crash: No Fire: No | Unknown |
| Nov 2024 | ELECTRICAL SYSTEM,BACK OVER PREVENTION | The rear view camera turned black, sometimes purple, the image is distorted. I googled it and it says 700,000 F150's were recalled for this problem but when I called the Ford where I live they said it didn't have a recall | Crash: No Fire: No | Unknown |
| Nov 2024 | POWER TRAIN | I heard a weird noise last year and took it to ford. They ended up fixing the whole rear end, drive shaft, all components on the front end, They also replaced the whole 4 wheel drive system, and wheel hubs. last week I took the truck to have the pcm recall done. Once I left the transmission felt like it was slipping. I called them and they said that it is probably from the other issues I had to have fixed, and they would charge me 200 dollars to have this fixed. In the 4 years I have had this truck the whole drive train system will have to have been replaced. Ford needs to replace the transmission when they are fixing other drive train issues this is not safe when you are driving and then the truck will not shift gears | Crash: No Fire: No | Unknown |
| Nov 2024 | POWER TRAIN | The contact owns a 2020 Ford F-150. The contact stated that after cold starting the vehicle and shifting into drive(D), the vehicle hesitated before lunging forward. The contact stated that the transmission was shifting hard while driving and depressing the accelerator pedal. The contact stated that the transmission also downshifted hard while depressing the brake pedal. The contact stated there was no warning light illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 100,105. | Crash: No Fire: No | 100,105 |
| Nov 2024 | POWER TRAIN | the truck has sudden jerking, Harsh shifting, The truck lunging forward unexpectedly, Hesitations during acceleration, Unexpected losses of power this is on a recall for several other 2020 f150 trucks and it never did this till recently | Crash: No Fire: No | Unknown |
| Nov 2024 | POWER TRAIN | Transmission was slipping and multiple seconds delays in shifting. Delays were also observed when switching from reverse to drive. Rough shifting periodically as well. Took the vehicle to dealership and they informed me of a TSB on this transmission and they recommend overhaul/ repair. Quote for repairs between $6,700- $9,000 between multiple dealerships nearby. Vehicle has 113,00 miles. | Crash: No Fire: No | Unknown |
| Nov 2024 | POWER TRAIN | Truck would downshift for no reason. This happened on multiple occasions. The vehicle was taken to the Ford garage and was told there was a sensor that needed to be replaced. After servicing the vehicle the transmission was worse was told that it needs to self adjust. Now waiting to see if there are any further issues. Apparently this is a known issue with these vehicles but mine was not one that was recalled. | Crash: No Fire: No | Unknown |
| Nov 2024 | POWER TRAIN | While driving on the highway the Transmission on the 2020 F-150 began to switch back and forth from 7th gear to 8th gear and then jump to 10th gear and all of a sudden drop to 1st gear causing a skid to happen. A orange colored wrench came on the dashboard after the skid took place. I brought the truck to the dealership where I bought it and and requested a new transmission be installed. This being the second time the trucks transmission is being worked on which only has 15K miles. The dealership is currently refusing to install a new transmission and want to only fix what they feel is required. | Crash: No Fire: No | Unknown |
| Nov 2024 | POWER TRAIN | I am experiencing sudden deceleration when the gear suddenly shifted from higher gear 7, 8, 9 to gear 1 for only a few seconds then shifted back to gear 7, 8, or 9 again. This could happen at lower speed like 30s or 40s mph, or also happened at higher speed like 70s. It happens randomly. There are also other typical transmission issues like hard shift, will not shift into gear etc.. but the random gear shifting from high gear to low gear is the most serious issues. The local Ford dealership has attempted to repair the problem by check the valve body and update the software, but this did not fix the issues. The error message was appeared on the dashboard screen. | Crash: No Fire: No | Unknown |
| Nov 2024 | POWER TRAIN | The transmission started to jerk when shifting. It got to where it wouldn’t shift past 6th gear. I didn’t get any kind of warning lights. I took it to the dealer and they said the transmission needs to be rebuilt. The rebuild is going to take 4 to 6 weeks and in that timeframe I don’t have a vehicle. | Crash: No Fire: No | Unknown |
| Nov 2024 | POWER TRAIN | The contact owns a 2020 Ford F-150. The contact stated while driving at various speeds, an abnormal sound was coming from the vehicle. In addition, the contact and her husband became aware that the vehicle failed to accelerate as intended while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to a local independent mechanic where it was diagnosed that the transmission had failed and related the failure to NHTSA Campaign Number: 20V197000 (Power Train). The local independent mechanic advised the contact to avoid driving the vehicle because the failure might worsen the failure. The local dealer was contacted and advised the contact that the VIN was not included in NHTSA Campaign Number: 20V197000 (Power Train). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 109,000. | Crash: No Fire: No | 109,000 |
| Nov 2024 | POWER TRAIN,ENGINE | The contact owns a 2020 Ford F-150. The contact stated while driving approximately 45 MPH for an hour, there was an abnormally loud clunking sound coming from the vehicle. The vehicle lost motive power and was jerking. The contact was able to pullover safely into a parking lot. The contact stated that the message “Anti-collision System Offline” was displayed. There were no warning lights illuminated. The local dealer was contacted and confirmed that there were no recalls for the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed there were no recalls for the failure and referred the contact to the local dealer and the NHTSA Hotline. The failure mileage was approximately 88,000. | Crash: No Fire: No | 88,000 |
| Nov 2024 | POWER TRAIN | Rear axle is clucking,clicking and rattling. Also warning light comes on when I’m close to vehicle Sometimes it comes on when a vehicle passes me | Crash: No Fire: No | Unknown |
| Nov 2024 | ENGINE | Cam phaser rattling along with timing chain is slipping. This same year, make and model has a known recall and is a known issue but because my specific VIN isn’t showing it for will not resolve it. I bought the 2020 f150 in 2022 and this is unacceptable. | Crash: No Fire: No | Unknown |
| Oct 2024 | POWER TRAIN | The contact owns a 2020 Ford F-150. The contact stated while driving at various speeds, the vehicle was jerking and shuddering while changing gears. Additionally, the vehicle would not properly accelerate while depressing the accelerator pedal. The wrench warning light was illuminated. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 120,000. | Crash: No Fire: No | 120,000 |
| Oct 2024 | POWER TRAIN | The contact owns a 2020 Ford F-150. The contact stated while driving at various speeds, the transmission downshifted unexpectedly. The vehicle was taken to the dealer, where an unknown computer repair and an unknown transmission repair were performed; however, the failure persisted. The contact stated while driving 60 MPH, the vehicle downshifted to 1st gear unexpectedly, and then shifted back to 10th gear. The contact stated that the failure recurred several times while driving. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle could not be covered under warranty due to the mileage. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 54,130. | Crash: No Fire: No | 54,130 |
| Oct 2024 | POWER TRAIN | The contact owns a 2020 Ford F-150. The contact stated that while driving at low speeds under 25 MPH, the vehicle experienced jerking and shuttering. The vehicle was taken to the local dealer who diagnosed that the transmission assembly was faulty and needed to be replaced. The transmission assembly was replaced but the failures continued to occur. The manufacturer was notified of the failure but no assistance was offered. The VIN was not available. The failure mileage was 29,000. | Crash: No Fire: No | 29,000 |
| Oct 2024 | POWER TRAIN | On [XXX] while attempting to take a trip to WV we were traveling on [XXX] nearing Waynesboro, VA. While driving up the mountain on [XXX] near the Rockfish Gap overlook I noticed our F-150 seemed to mis-shift or slip. As we’d experienced issues during a previous trip that required the transmission to be serviced under warranty I switched the display to the transmission temperature near 245 degrees. I attempted to put the truck in eco mode and slowed below the speed limit to the top of the mountain. While going down the west side of the mountain I left the truck in cruise. Past the [XXX] exit I noticed smoke which began to increase. I then checked the temperature again which reported 267 degrees. The wrench warning light came on indicating reduced power. I also received the notification on the Fordpass Application. The truck quickly slowed down and would not accelerate forcing me to hastily move to the shoulder in heavy traffic. We pulled over at stopped right in front of mile marker [XXX]. A large amount of transmission fluid observed pouring out from above the bell housing onto the exhaust. It appeared and smelled like it was possible to catch on fire so I did not park over grass, remaining on the concrete shoulder. After a dealer tech simply reset the computer and stated it was fine we drove the truck home, but did not feel safe or sure that it would make the trip. The transmission temperature remained below 220 the trip home but did have delayed shifts. The next day I had three incidents after exiting the interstate of a failure to find a gear for a moment as I attempted to take a turn. Our dealer that we trust has already completed two TSB actions related to the transmission. The other dealer cleared the computer and did nothing to repair the issue. They also attempted to charge me for a diagnostic fee, even though it’s under warranty and clearly had issues to include gear ratios being wrong and ECM/PCM and BCM communication failures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Oct 2024 | POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM | The transmission slips when giving it gas. I lose power when I excelerate Sometimes. Sometimes the truck excelerates when I'm not giving It throttle. Transmission jumps all over. The transmission seems to be very rough shifting back and forth | Crash: No Fire: No | Unknown |
| Oct 2024 | ENGINE | The contact owns a 2020 Ford F-150. The contact stated while driving at various speeds, the vehicle jerked and hesitated upon depression of the accelerator pedal, with the “Service Engine" warning light illuminated. The vehicle was taken to a dealer but was not yet diagnosed. The vehicle was not repaired. The dealer referred the contact to the NHTSA Hotline to report the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000. | Crash: No Fire: No | 90,000 |