Complaint volume
506 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Ford F-150 Complaints
506 consumer-submitted complaints on record for the 2020 Ford F-150, grouped by component category.
506 Total complaints
17 Crash reports
3 Fire reports
11 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, engine, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 17 crash reports, 3 fire reports, 11 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 211 complaints, with an average reported failure mileage of 45,377 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, engine, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Ford F-150?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Ford F-150
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Ford F-150 complaints?
17 Crash
3 Fire
11 Injury
0 Fatality
22 Towed
9 Medical attention
What are the most common 2020 Ford F-150 complaint categories?
POWER TRAIN 160
ENGINE 55
UNKNOWN OR OTHER 35
VISIBILITY 32
ELECTRICAL SYSTEM 28
VISIBILITY/WIPER 15
POWER TRAIN,ENGINE 14
FORWARD COLLISION AVOIDANCE 7
STRUCTURE 7
SUSPENSION 7
506 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Feb 2025 | POWER TRAIN | Transmission issue, took it into the shop not for the issue. Dealer called and stated transmission is making a noise and should be repaired/replaced. This is an everyday vehicle used 90% on highway driving. No warning signs or devices. | Crash: No Fire: No | Unknown |
| Feb 2025 | POWER TRAIN | The contact owns a 2020 Ford F-150. The contact stated that while operating the vehicle, the transmission experienced erratic shifting between the 3rd, 4th, and 5th gears. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty and needed to be replaced or rebuilt. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 100,000. | Crash: No Fire: No | 100,000 |
| Feb 2025 | STRUCTURE | The contact owns a 2020 Ford F-150. The contact stated while driving at an undisclosed speed, the contact noticed water leaking from the top of the vehicle located near the microphone and the sunroof control area. The contact noticed water leaking from the area while it was raining. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 100,963. | Crash: No Fire: No | 100,963 |
| Feb 2025 | ENGINE | Cam phasers sensors have failed three times and repaired each time. Caused the engine to stall and accelerate poorly.The third time they failed a part was defected the dealer claimed. All this work was covered under the powertrain warranty. My safety could have been at risk as my vehicle did sputter and wouldn’t accelerate at enough speed to keep up with traffic. Although I was not in an accident or hurt at this time. Yes, engine light has came on, on each occurrence. My powertrain warranty through ford will expire shortly and I’m afraid I will be left with a large repair bill if this issue occurs again soon. | Crash: No Fire: No | Unknown |
| Feb 2025 | ENGINE | Cam Phasers need to be replaced due to knocking sound. The problem was reproduced by an independent service center. Check engine light is displayed. This issue is under recall for ford f 150 3.5 however we own a 5.0. The same issue is occurring in our vehicle. | Crash: No Fire: No | Unknown |
| Feb 2025 | ELECTRICAL SYSTEM,ENGINE | dash screen went blank while driving engine has a sound like lifters rattling vehicle lost all electrical connectivity and then it finally came back on no other instances | Crash: No Fire: No | Unknown |
| Feb 2025 | POWER TRAIN | 2020 Ford F150 83,000 miles Automatic Transmission 10R80 loses power driving while shifting at multiple different speeds. Causes vehicle transmission to disengage while driving on the freeway and over rev engine. Sometime vehicle will not engage from full stop or slow start. Causes extreme jerking when finally engaging transmission. Vehicle gave me whiplash upon engaging. Cannot rely on transmission operation in any traffic condition. | Crash: No Fire: No | Unknown |
| Feb 2025 | UNKNOWN OR OTHER,VISIBILITY/WIPER | The rearview camera is and impossible to see when the sun hits it or after dark During the day it is blurry half way up. Been cleaned over and over and makes no difference. Dealer says this is the way it is. I have and own several fords with no issues like this. | Crash: No Fire: No | Unknown |
| Jan 2025 | ENGINE | The contact owns a 2020 Ford F-150. The contact stated while driving at approximately 45 MPH, the vehicle shuddered abnormally. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 91,800. | Crash: No Fire: No | 91,800 |
| Jan 2025 | UNKNOWN OR OTHER | The described vehicle uses approximately 3 quarts of oil every 5000 miles, which is an over consumption of oil. This same issue occurred in another vehicle that we own which has the same year, make and model, but the issue appears to have fixed itself over time in the other vehicle. This issue is still a problem with this vehicle. This issue has been confirmed and unable to be fixed by our city's vehicle shop since we obtained the vehicle in February of 2020. This over consumption issue has been present since the vehicle's purchase. Over consumption of oil could cause oil to run dry while in use, possibly causing the engine to overheat, permanent engine damage, engine seizure, etc. | Crash: No Fire: No | Unknown |
| Jan 2025 | POWER TRAIN,UNKNOWN OR OTHER | While driving on the highway the truck shut off. A message appeared (Auto StartStop Shift to P, Then Restart Engine) This is an ongoing issue. It has happened three times already while driving. After the error message appears I stop, the turn the truck back on and it works perfectly. The issue is that the truck turns of while going at any speed. I have already replaced the battery. | Crash: No Fire: No | Unknown |
| Jan 2025 | FORWARD COLLISION AVOIDANCE | Front windshield camera malfunction. Vehicle only had 61,000 miles. | Crash: No Fire: No | Unknown |
| Jan 2025 | ENGINE | Driving at approximately 20 miles miles per hour going up a slight incline per engine shut-off. I applied the brakes placed the transmisson in neutral and turned the ignition key to start, the engine started. Had some hesitation at first, but the engine continued to run normal after. | Crash: No Fire: No | Unknown |
| Jan 2025 | POWER TRAIN | The transmission is currently at dealership having transmission replaced at only 54,000 miles. The truck started experiencing rough shift, sometimes taking a few seconds to actually go into gears 4-6. While on the highway, I had to use extra caution merging on or off the interstate because of the delay in changing gears. The dealership shop has told me the CDF drum is damaged internally and they are replacing it with a re-manufactured transmission. | Crash: No Fire: No | Unknown |
| Jan 2025 | STEERING,ENGINE AND ENGINE COOLING,STRUCTURE | The contact called for her partner who owned a 2020 Ford F-150. The contact stated that the dashboard had warped near the passenger side's glove compartment when purchased. The dealer had been informed of the failure and informed the owner that the dashboard needed to be replaced. The vehicle was not repaired. The contact stated that while the vehicle was stopped and idling at a traffic light, the vehicle lunged forward causing the contact to aggressively depress the brake pedal, causing the vehicle to jerk abnormally. The contact stated that the engine was revving abnormally while stopped at a traffic light. Additionally, while shifting into reverse or drive, there was an abnormal clicking sound coming from underneath the vehicle. The contact stated that the failure had occurred approximately 5 times. The vehicle was taken to the dealer, and a computer reset was performed. The contact was unaware of the diagnostic results, or the repairs performed on the vehicle. The contact stated that the failure persisted, and the steering wheel intermittently loosened, there was oil leaking underneath the vehicle, and there was an abnormal burning oil odor coming from the vehicle. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 81,557. | Crash: No Fire: No | 81,557 |
| Jan 2025 | STRUCTURE,LATCHES/LOCKS/LINKAGES | The contact owns a 2020 Ford F-150. The contact stated that upon attempting to enter the vehicle he found the driver's side door nearly impossible to open. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the driver-side door actuator. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V331000 (Latches/Locks/Linkages, Structure), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 40,000. | Crash: No Fire: No | 40,000 |
| Jan 2025 | POWER TRAIN | (1) 12/23/2024, Transmission clunk between 3 rd and 4 th gear, ( replaced main control valve body). miles 42,110 11/27/2024, Transmission clunk between 3 rd and 4 th gear, ( found code p2705 found valve sticking-worked valves manually to unstick). miles 41,442 3/13/2024 Transmission stuck in 5 th gear , would not go in reverse either. this problem started after driving 233 miles after repair, of 2/28/2024 miles 35,113 2/28/2024 Transmission clunk between 3 rd and 4 th gear, ( installed new CDF DRUM and Components). miles 34,880 3/17/2022 Transmission clunk between 3 rd and 4 th gear ( found PCM update preformed ) miles 14,061 | Crash: No Fire: No | Unknown |
| Jan 2025 | ELECTRICAL SYSTEM,STRUCTURE | On [XXX] I took the truck to Ford dealer after noticing the front floor passenger side carpet was wet and door locks and electronic tire pressure indicator failed to operate correctly. Ford service dept found a/c drain was letting water back into passenger compartment and caused body control module (bcm) failure. Bcm was replaced after 2 1/2 months in the service dept. Returned on 8/26/24, 9/18/24, and 10/22/24 for same water intrusion problem. Different repair done on 10/22/24 to remedy problem. Service dept contacted Ford national office and learned this was considered a design flaw by Ford. Expected a recall will be issued. Remedial treatment for mold was applied because I had been smelling a vinegar smell in the truck cab which is typical smell for presence of mold. This is the primary safety issue I believe exists, but failure of body control module could cause other safety problems. . No recall issued yet. | Crash: No Fire: No | Unknown |
| Jan 2025 | POWER TRAIN | Violent stutter switching into 3rd gear. Truck bogs down/flares in 5,7,8,9 gears. This could cause a major accident leading to a crash involving this vehicle and others. | Crash: No Fire: No | Unknown |
| Jan 2025 | POWER TRAIN | The contact owns a 2020 Ford F-150. The contact stated that the vehicle was repaired under Ford Customer Satisfaction Program 24E12 however, it failed to prevent a failure from occurring. One week after the recall remedy was completed the contact stated that while driving at undisclosed speeds, the check engine warning light illuminated. The vehicle was taken back to the same dealer where it was diagnosed with a catalytic converter failure. The contact related the failures to Ford Customer Satisfaction Program 24E12 however the VIN was not eligible for a second repair. The manufacturer was made aware of the failure. The failure mileage was approximately 88,000. | Crash: No Fire: No | 88,000 |
| Dec 2024 | POWER TRAIN | MY SONS 2020 FORD F150 FELT LIKE IT WAS LOSING POWER. AS I TURNED ONTO HIGHWAY. THE TRUCK SHIFTED FROM THE FIRST GEAR TO SECOND GEAR SMOOTHLY, ASTHE TRUCK SHIFTED FROM 2-3 , THE TRUCK REVED AND DID NOT ENGAGE INTO 3RD GEAR. I LET OFF THE GAS, THINKING IT WILL CATCH THE NEXT GEAR AND CONTINUE TO INCREASE SPEED. BUT IT DID NOT, IT AGAIN REVED AND DID NOT ENGAGE INTO 3RD GEAR. NOW THE TRAFFIC WAS FLYING PAST ME, I PRESSED THE ACCELATOR TO THE FLOOR IN AN ATTEMPT TO AVOID AN ACCIDENT AND NOT BE REARENDED. AFTER SEVERAL SECONDS, THE TRANSISSION ENGAGED AND THE TRUCK BEGAN TO MOVE FORWARD AT A SLOW PACE. THIS IS WHEN I NOTICED ON MY FORDPASS APP, SAYING POWETRAIN MALFUNCTION/REDUCED POWER. I WAS ABLE TO GET THE TRUCK TO THE CLOSEST GAS STATION, WHERE I SHUT THE TRUCK OFF. AFTER SEVERAL MINUTES, I RESTARTED THE TRUCK AND DROVE THE TRUCK TO WORK WITH NO ISSUES. THE NEXT DAY, I TOOK THE TRUCK TO A LOCAL TRANSMISSION SHOP. WHERE THEY INDICATED THE TRANSMISSION WAS SHOT AND NEEDED TO BE REPLACED OR REBUILT. | Crash: No Fire: No | Unknown |
| Dec 2024 | UNKNOWN OR OTHER | The under carriage splash gaurd keeps tearing off and hangs down. This is a widely known issue and presents a fire hazard and road hazard. | Crash: No Fire: No | Unknown |
| Dec 2024 | POWER TRAIN | The contact owns a 2020 Ford F-150. The contact stated that while driving at an undisclosed speed and attempting to accelerate the vehicle briefly lost motive power before slamming into gear. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The vehicle was repaired, but the failure reoccurred 2 additional times. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The VIN was not available. The failure mileage was unknown. | Crash: No Fire: No | Unknown |
| Dec 2024 | POWER TRAIN | This is my second time filing a report with NHTSA. I purchased the subject 2020 Ford F-150 around October of 2023 from a Chevrolet dealer in Ohio. The vehicle had approximately 19,000 miles at the time of purchase and was covered under the OEM factory warranty. I began having transmission shifting problems as commonly associated with this model of transmission that resulted in a rebuild of the CDF drum of the transmission. I was traveling on [XXX] between Atlanta and the Florida line when my vehicle experienced erratic shifting and a catastrophic loss of power that placed me and my vehicle in peril. I was able to safely exit the highway to allow the engine to cool down, and I elected to limp the vehicle at low speed on back roads to my destination so the vehicle could be repaired. This was the first failure of my transmission. After several thousand miles of this transmission replacement I experienced a sudden and dangerous loss of power while operating the vehicle at highway speeds in traffic on [XXX] between Orlando and the Georgia line, with the transmission temperature spiking to at least 255 degrees Fahrenheit . The Ford dealer confirmed the issue and isolated the failure to the valve body, which they replaced under warranty. This was the second failure of my transmission. After driving the vehicle for several hundred miles, the vehicle experienced a similar loss of power while operating at highway speed while I was traveling on [XXX] headed toward Atlanta. A motorist entering the highway disregarded the posted yield sign thereby creating a traffic hazard which I very narrowly avoided despite experiencing a catastrophic loss of power under acceleration as I attempted to maneuver my vehicle away from the offending motorist's vehicle. This was the third failure. My life and safety have now been placed in jeopardy three times. What will it take for NHTSA to adequately address this issue to protect the safety of the public? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Dec 2024 | ENGINE | The contact owns a 2020 Ford F-150. The contact stated that the message "Check the engine" was displayed on the mobile App. The contact stated upon starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to the dealer where diagnostic trouble code: P0327 was retrieved. The dealer determined that the engine knock sensor A, three unknown gaskets, and unknown parts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under warranty and that the VIN was not included in a recall. The failure mileage was approximately 48,000. | Crash: No Fire: No | 48,000 |