Complaint volume
506 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Ford F-150 Complaints
506 consumer-submitted complaints on record for the 2020 Ford F-150, grouped by component category.
506 Total complaints
17 Crash reports
3 Fire reports
11 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, engine, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 17 crash reports, 3 fire reports, 11 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 211 complaints, with an average reported failure mileage of 45,377 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, engine, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Ford F-150?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Ford F-150
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Ford F-150 complaints?
17 Crash
3 Fire
11 Injury
0 Fatality
22 Towed
9 Medical attention
What are the most common 2020 Ford F-150 complaint categories?
POWER TRAIN 160
ENGINE 55
UNKNOWN OR OTHER 35
VISIBILITY 32
ELECTRICAL SYSTEM 28
VISIBILITY/WIPER 15
POWER TRAIN,ENGINE 14
FORWARD COLLISION AVOIDANCE 7
STRUCTURE 7
SUSPENSION 7
506 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2025 | POWER TRAIN | While driving on a high traffic street in stop and go traffic truck shifted down from 3 to 2 with a lurch and a verry loud clunk. Truck shifted so hard there was rapid deacceleration and lurching and a loud clunking while shifting. | Crash: No Fire: No | Unknown |
| Mar 2025 | POWER TRAIN | In these vechicals it has a 10 speed transmission. from what I was told ford knows about a problem with it shiften hard and down shiften even harder. ford says all they can do is reset the computer in it, but isn't going to help with the problem. something needs to be done. | Crash: No Fire: No | Unknown |
| Mar 2025 | POWER TRAIN | Erratic down shifts stalls at lights | Crash: No Fire: No | Unknown |
| Mar 2025 | POWER TRAIN | Vehicle is equipped with the 10r80 ( ten speed ) transmission. Vehicle hard shifts and hard down shifts. It also searches for gears so if I am in cruise control or driving approx 55 the vehicle will drop out of gear, search for a gear then slam back into the correct gear; at random | Crash: No Fire: No | Unknown |
| Mar 2025 | POWER TRAIN | The contact owns a 2020 Ford F-150. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the transmission hesitated and made an abnormal clunking sound. In addition, the rear of the vehicle was shaking abnormally. The vehicle was taken to the dealer; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the vehicle was taken to the dealer several times due to the failure. The contact stated that the transmission was rebuilt in 2023. In addition, the contact stated that the PCM was reprogrammed in 2022. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 35,000. | Crash: No Fire: No | 35,000 |
| Mar 2025 | POWER TRAIN | On [XXX] I [XXX] started my truck and left my job at Publix Supermarket in Lake City, Fl. As I turned out of the shopping plaza, My 2020 Ford F-150 felt like it was about to lose power. As I turned into [XXX]. The truck shifted from the first gear, to the second smoothly, as the truck shifted from 2-3 , the truck revved and did not engage into 3rd gear. I let off the gas thinking it was going to catch the next gear and continue to increase speed. but it did not, again it revved and did not engage into 3rd gear. now the traffic was flying past me, i pushed the accelerator to the floor in attempt to avoid an accident. and not get rear ended. After several seconds , the transmission engaged and the truck began to move forward at a slow pace. This is when i received a notification for Ford Pass app, saying the power train malfunction/ reduced power. I was able to get the truck to the closest gas station. where I shut it off. After several minutes, I restarted the truck and drove back to work with no issues. The next day I took it to a local shop, where they indicated that I needed a new transmission. Since then, this vehicle has been in the shop multiple times for the same issue. This will be the 3rd Valve body replaced. Its unsafe to be on the road. Its a safety hazard. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Mar 2025 | ELECTRICAL SYSTEM | The contact owns a 2020 Ford F-150. The contact stated that while driving at an undisclosed speed, the instrument cluster failed to function as intended. The contact stated that the instrument cluster displayed a black screen. The vehicle was taken to the dealer where it was diagnosed with a failed instrument cluster. The contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The contact stated that the dealer had replaced the original instrument cluster two years prior to the failure. The contact stated that the repair was covered under warranty. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000. | Crash: No Fire: No | 40,000 |
| Mar 2025 | ENGINE | The contact owns a 2020 Ford F-150. The contact stated that while driving 70 MPH, the vehicle started to lose power. There were no warning lights illuminated. The contact depressed the accelerator pedal and was able to drive the vehicle at 15 MPH. The contact then pulled off the ramp. Another person was able to help the contact move the vehicle to a nearby gas station. The contact then towed the vehicle to an independent mechanic who diagnosed the vehicle with catastrophic engine failure. The local dealer was contacted; however, the vehicle was not repaired because it was not under recall. The vehicle was in the process of being repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 183,000. | Crash: No Fire: No | 183,000 |
| Mar 2025 | UNKNOWN OR OTHER | Backup Camera is Distorted Blank image displays error message | Crash: No Fire: No | Unknown |
| Mar 2025 | UNKNOWN OR OTHER | The listed vehicle uses approximately 1 quart of oil every 500 miles, which is a grossly large consumption of oil. This same issue occurred with two other vehicles in our fleet with a similar make and model. One vehicle corrected itself over time. The other uses approximately 3 quarts of oil every 5000 miles. This issue has been confirmed and unable to be fixed by our city's vehicle shop since we obtained the vehicle in January of 2020. Over consumption of oil could cause the oil to run dry while in use, possibly causing the engine to overheat, permanent engine damage, engine seizure, etc. | Crash: No Fire: No | Unknown |
| Mar 2025 | ELECTRICAL SYSTEM | When clicking lock and unlock on the key fob or door panel, all doors lock and unlock EXCEPT the driver door. It does not move no matter what you do. Replaced the fuse and that did nothing. This truck is approx 5 years old and should not have electrical failing like this. | Crash: No Fire: No | Unknown |
| Mar 2025 | VISIBILITY/WIPER | The contact owns a 2020 Ford F-150. The contact stated while driving at an undisclosed speed, the windshield wipers were inoperable. No warning light was illuminated. The vehicle was taken back to the residence. The contact researched and became aware of NHTSA Campaign Number: 23V163000 (Visibility); however, the VIN was not included. The vehicle was not diagnosed. The contact stated that the windshield wipers were replaced; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 59,000. | Crash: No Fire: No | 59,000 |
| Mar 2025 | POWER TRAIN | Transmission shifts harshly when increasing speed. The vehicle will jump or feel jerky when accelerating. One incident of loosing complete power from transmission when turning corner. When stopping the transmission causes the vehicle to push forward. This vehicle has only 17,300 miles. | Crash: No Fire: No | Unknown |
| Mar 2025 | POWER TRAIN | Repeated failure of transmission after multiple repairs. | Crash: No Fire: No | Unknown |
| Mar 2025 | ENGINE | A ticking, rattling, or knocking noise from the engine The noise occurs when starting the engine after a long period of inactivity and when the engine is idling after warming up. | Crash: No Fire: No | Unknown |
| Mar 2025 | POWER TRAIN | CDF drum failure | Crash: No Fire: No | Unknown |
| Feb 2025 | POWER TRAIN | The contact owns a 2020 Ford F-150. The contact stated while driving 75 MPH, the transmission failed to operate as designed, and the vehicle started to lose motive power before slamming into gear. The transmission experienced erratic shifting between the 3rd, 4th, and 5th gears. No warning lights were illuminated prior to the failure; however, the maintenance warning light illuminated after the failure and remained illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 113,000. | Crash: No Fire: No | 113,000 |
| Feb 2025 | POWER TRAIN | shifting became erratic i lost 9th and 10th gears with hard shifts to 4th and 7th ,,ford dealer said it is cdf drum in tranny.. and it is just over 60000 and not covered..that is 8300 dollars out of my pocket. | Crash: No Fire: No | Unknown |
| Feb 2025 | POWER TRAIN | Since my initial purchase in 2020 I have had issues with the 10-speed transmission. The vehicle often shifts hard from gear to gear, banging harshly, and the vehicle pauses between gears while driving. While my vehicle was under warranty, I had the truck in the Ford dealers shop 5-7 times for that issue with no resolution. I even spoke with Ford back then about this and what happens after the warranty runs out. Even when I had my truck serviced (for my transmission) by another Ford dealership, I heard the comment "Oh yeah, it's the 10-speed transmission". Well, here I am, and my truck has consistently maintained the symptoms even after "repairs" were performed by the dealership, now the truck is so bad it is a road hazard for other vehicles by pausing, shifting out of nowhere, and such poor performance that I had to take it back to Ford and was told that the Transmission needs rebuilt...money out of my pocket that Ford should have fixed while under warranty. Will a rebuild really resolve the recurring issues??? While investigating this issue I found this this is a recurring topic on several forums and even your site lists numerous complaints of this known issue by many Ford owners experiencing the same exact same issues with this transmission. With the volume of complaints, how is this not a recall? Is there any other recourse for us? | Crash: No Fire: No | Unknown |
| Feb 2025 | POWER TRAIN | Ford’s 10R80 Transmission is PLAGUED with issues. I own a 2020 Ford F-150 with the 2.7L V6 engine that has the 10R80 Transmission and this car has nearly gotten me in a T-Bone collision on NUMEROUS separate occasions. The transmission will slip as you’re first starting to accelerate, giving you zero control over the car and the RPMS will shoot up surpassing red line. This transmission is extremely clunky and downshifts extremely rough as well. This transmission is genuinely a safety concern when at intersections, accelerating from a turn etc. This transmission needs a recall IMMEDIATELY as I’ve talked to a LOT of other F-150 and other Ford owners that have the same 10R80 transmissions and have the exact same issues. This is a SAFETY CONCERN for ALL Ford owners with the 10R80 Transmission!!! | Crash: No Fire: No | Unknown |
| Feb 2025 | POWER TRAIN | In March 2024, my F150 started hard/miss shifting. Between 3,4 & 5 gear. Ticket to Mount Ford dealer and they informed me the that the transmission need to be either rebuilt or replaced.I was informed parts to rebuild were on back order. Because Ford was having lots of issues with the 10R80 10 speed transmission. So I had to get a remanufactured one. | Crash: No Fire: No | Unknown |
| Feb 2025 | POWER TRAIN | The contact owns a 2020 Ford F-150. The contact stated that while operating the vehicle, the transmission failed, and the vehicle failed to properly accelerate. Additionally, there was white smoke coming from the rear of the vehicle before the vehicle stalled. The vehicle was towed to the local mechanic who determined that the transmission was faulty and needed to be replaced. The transmission was replaced, and the vehicle was repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 46,000. | Crash: No Fire: No Towed | 46,000 |
| Feb 2025 | ENGINE | The contact owns a 2020 Ford F-150. The contact stated that the vehicle was experiencing excessive oil consumption. The contact stated that the vehicle was consuming 2 quarts of oil each 1,300 miles driven. The vehicle was taken to the dealer, where an oil consumption test was performed, and the dealer confirmed that the vehicle was consuming an excessive amount of oil. The dealer determined that the engine needed to be replaced; however, the repair was not covered under warranty. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 80,000. | Crash: No Fire: No | 80,000 |
| Feb 2025 | POWER TRAIN | Transmission hard shifting and shifting from 7th gear down to 1st, this is dangerous!! Vehicle is available. | Crash: No Fire: No | Unknown |
| Feb 2025 | POWER TRAIN | Transmission issue, took it into the shop not for the issue. Dealer called and stated transmission is making a noise and should be repaired/replaced. This is an everyday vehicle used 90% on highway driving. No warning signs or devices. | Crash: No Fire: No | Unknown |