Complaint volume
506 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Ford F-150 Complaints
506 consumer-submitted complaints on record for the 2020 Ford F-150, grouped by component category.
506 Total complaints
17 Crash reports
3 Fire reports
11 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, engine, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 17 crash reports, 3 fire reports, 11 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 211 complaints, with an average reported failure mileage of 45,377 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, engine, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Ford F-150?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Ford F-150
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Ford F-150 complaints?
17 Crash
3 Fire
11 Injury
0 Fatality
22 Towed
9 Medical attention
What are the most common 2020 Ford F-150 complaint categories?
POWER TRAIN 160
ENGINE 55
UNKNOWN OR OTHER 35
VISIBILITY 32
ELECTRICAL SYSTEM 28
VISIBILITY/WIPER 15
POWER TRAIN,ENGINE 14
FORWARD COLLISION AVOIDANCE 7
STRUCTURE 7
SUSPENSION 7
506 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2020 | ELECTRICAL SYSTEM | BACKUP CAMERA NOT WORKING CORRECTLY, SOMETIMES IT HAS A BLACK SCREEN | Crash: No Fire: No | 6,650 |
| Oct 2020 | STRUCTURE | THE FLOOR BOARDS ON THE DRIVER SIDE IS STAYING WET AND HAS CAUSED MOLD TO FORM ON THE CARPET THIS IS A PROBLEM BECAUSE MOLD IS NOT GOOD FOR YOUR RESPIRATORY SYSTEM. | Crash: No Fire: No | 200 |
| Oct 2020 | UNKNOWN OR OTHER | AS I WAS BACKING INTO A SPACE THE BACKUP CAMERA MALFUNCTIONED (WENT INTO STATIC LINES AND THEM BLACKED OUT) I BACKED INTO A POLE AND DENTED THE BUMPER. | Crash: Yes Fire: No | 14,500 |
| Oct 2020 | POWER TRAIN,ELECTRICAL SYSTEM | BACKUP CAMERA NOT WORKING SINCE MARCH SIX MONTHS OF CALLING THE DEALER THEY SAY ITS ON BACK ORDER. HINES PARK FORD WILL NOT SERVICE THE RECALL ON THE TRANSMISSION. GOT HUNG UP ON TWICE. VARSITY FORD SAME PROBLEM CAMERA ON BACKORDER WILL NOT SERVICE RECALL. | Crash: No Fire: No | 300 |
| Oct 2020 | POWER TRAIN | RATCHETING SOUND ON DECEL WHEN ENGINE AND TRANSMISSION ARE COLD. SOUND OCCURS WHILE TRAVELING AT LOW SPEED BETWEEN 800-1500 RPMS ON IMMEDIATE DECEL. TSBS EXIST FOR PREVIOUS MODEL YEARS WITH THE 10 SPEED TRANSMISSION BUT NOT THE 2020. | Crash: No Fire: No | 5,560 |
| Oct 2020 | ELECTRICAL SYSTEM | FAULTY BACKUP AND FORWARD CAMERA AT INCONSISTENT INTERVALS. CAMERA WILL BECOME VERY DARK AND VIEW IS DISTORTED MAKING IT IMPOSSIBLE TO SEE WHERE YOU ARE GOING FROM CAMERA VIEW. TRUCK WAS BOUGHT NEW IN JANUARY 2020 AND STARTED HAVING CAMERA PROBLEMS LATE THIS SUMMER. WITH COVID-19 NOT DRIVING AS MUCH AS BEFORE APRIL. THE CAMERAS ONLY WORK WHEN BACKING UP OR PULLING FORWARD AT LOW SPEED. THUS TRYING TO PARK OR EXIT A PARKING SPACE CAMERAS CAN BE OF NO HELP IF IT IS HAVING ITS SPORADIC DARK OUT. | Crash: No Fire: No | 2,300 |
| Oct 2020 | ELECTRICAL SYSTEM | THE REAR CAMERA IS SHOWING THE IMAGE COMPLITLY DISTORTED. I BOUGHT THIS TRUCK 10-03-2020 AND IN ONE WEEK LSTER THE REAR CAMERA WAS NOT WORKING ALL THE IMAGES WERE BLURRY AND DISTORTION.AT THE FULL SCREEN. | Crash: No Fire: No | 4 |
| Oct 2020 | ELECTRICAL SYSTEM,VISIBILITY/WIPER | THE REAR WINDOW DEFROSTER CAME ON FOR THE FIRST TIME IN COLD WEATHER AND WITHIN 10 MINUTES, THE REAR WINDSHIELD SHATTERED WHILE IN MOTION ON A CITY STREET. MY KIDS WERE IN THE BACK SEAT. FORD IS NOT OFFERING TO COVER THE DAMAGE UNDER THE WARRANTY OR EVEN INVESTIGATE THE ISSUE. THE TRUCK HAS 2100 MILES ON IT. | Crash: No Fire: No | 2,100 |
| Oct 2020 | ELECTRICAL SYSTEM | BACKUP CAMERA GOES IN/OUT. IT WILL DISPLAY A DISTORTED SCREEN AND/OR GO BLACK THEN DISPLAY MALFUNCTION HAS OCCURRED AND TO CONTACT DEALER. THIS HAS BEEN HAPPENING SINCE JULY 2020 AND GETTING WORSE. THIS IS A MAJOR SAFETY CONCERN . | Crash: No Fire: No | 800 |
| Oct 2020 | ELECTRICAL SYSTEM | BACKUP CAMERA APPEARS DISTORTED AND OFTEN GOES BLACK. INTERMITTENT ISSUE. | Crash: No Fire: No | 2,000 |
| Oct 2020 | ELECTRICAL SYSTEM | THE REARVIEW CAMERA DOES NOT WORK - INTERMITTENTLY EITHER BLURS OUT OR BLACKS OUT, SOMETIMES GOES TO A BLUE SCREEN WITH NO FUNCTIONALITY. THIS OCCURS WHEN THE VEHICLE IS PLACED IN REVERSE. | Crash: No Fire: No | 15 |
| Sep 2020 | ELECTRICAL SYSTEM | BACKUP CAMERA DISTORTED AND GOING BLANK WHILE BACKING UP ON HOT OR RAINY DAYS .LAST 3 MONTHS | Crash: No Fire: No | 100 |
| Sep 2020 | ENGINE | ON SEPTEMBER 27, 2020 AT ABOUT 2:30 PM I WAS TOWING A CAMPER APPROXIMATELY 150 MILES WITH THE AUTO START STOP DISABLED BY THE BUTTON ON THE DASHBOARD. I MADE A LEFT TURN FROM A STOP AT AN INTERSECTION. WHEN I TURNED THE ENGINE SHUT OFF AND A WARNING MESSAGE CAME ON THE DASHBOARD THAT SAID 'AUTO START STOP. SHIFT TO P AND RESTART ENGINE'. LUCKILY I WAS ABLE TO AVOID AN ACCIDENT AND COASTED TO A STOP ON THE SIDE OF THE ROAD. I RESTARTED THE ENGINE AND IT STAYED RUNNING. AS I MENTIONED, I HAD DISABLED THE AUTO START STOP FUNCTION AT THE BEGINNING OF THE TRIP IF THIS HAD HAPPENED AT A BUSY INTERSECTION OR WHERE I COULDN'T HAVE STOPPED MY WIFE AND I COULD HAVE BEEN IN A SERIOUS ACCIDENT OR EVEN BEEN KILLED. I HAVE READ ABOUT THIS ON THE INTERNET AND IT IS NOT AN UNCOMMON OCCURRENCE. THIS IS A SERIOUS DEFECT THAT VERY LIKELY WILL CAUSE PEOPLE TO BE HIT AND KILLED AND SHOULD BE RECALLED. | Crash: No Fire: No | 1,753 |
| Sep 2020 | VISIBILITY/WIPER | THIS VEHICLE, WHICH IS OTHERWISE REQUIRED TO HAVE ONE, WAS DELIVERED FOR LEASE WITH AN INOPERATIVE BACKUP CAMERA ON AUGUST 24, 2020. THE CAMERA IS ON BACK ORDER FROM THE MANUFACTURER. IT WAS DISCLOSED TO ME THAT MULTIPLE VEHICLES FROM THIS MANUFACTURER WERE EXPERIENCING PROBLEMS BUT WERE STILL BEING SOLD AS NEW VEHICLES. | Crash: No Fire: No | 24 |
| Sep 2020 | UNKNOWN OR OTHER | THE BACKUP CAMERA ON THE VEHICLE DOES NOT WORK PROPERLY. IT WILL PIXELIZE; GIVE LINES; OR JUST SHOW A BLANK SCREEN WITH A CONTACT DEALERSHIP. THIS BEGAN HAPPENING APPROXIMATELY TWO WEEKS AFTER PURCHASING THE VEHICLE NEW. AFTER CONTACTING THE DEALERSHIP, THEY STATED THAT THEY ARE HAVING PROBLEMS WITH ALL THEIR 2020 MODEL YEAR VEHICLES WITH BACKUP CAMERAS AND THERE IS A BACK ORDER. THAT WAS APPROXIMATELY TWO MONTHS AGO. | Crash: No Fire: No | Unknown |
| Sep 2020 | POWER TRAIN | THE GEAR WILL NOT GO INTO PARK AND ALLOW ME TO START. ALSO, THE DISPLAY INDICATES I AM IN THE WRONG GEAR DISPLAY SHOWS NEUTRAL BUT TRUCK IS IN DRIVE, DISPLAY SHOWS REVERSE BUT THE TRUCK IS IN NEUTRAL. THIS ALL HAPPENED AFTER BACKING THE TRUCK UP IN REVERS, STOPPING AND SHIFTING TO DRIVE TO PULL FORWARD AND IT WOULDN'T MOVE. THEN I COULD NO LONGER PUT IN PARK. THE ONLY WAY TO GET INTO PARK IS TO BANG THE GEAR SHIFT FORWARD FORCIBLY. THIS ALL HAPPENED IN THE MIDDLE OF A HOTEL PARKING LOT. FORD ROADSIDE ASSISTANCE WAS CALLED BUT THEY WERE USELESS WITH NO REMEDY. | Crash: No Fire: No | 2,800 |
| Aug 2020 | AIR BAGS,SEAT BELTS | I WAS IN FRONT END COLLISION AT APPROX 50 MPH IMPACT AND SEAT BELT DID NOT LOCK AND THE AIRBAGS DID NOT DEPLOY. I HIT STEERING WHEEL IN COLLISION | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 33,000 |
| Aug 2020 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | MY TRUCK IS 5 MONTHS OLD AND HAS BEEN TO THE DEALER 3 TIMES TO HAVE THE FRONT CAMERA FIXED. THEY FINALLY REPLACED THE FRONT CAMERA AND IT STILL DOES NOT WORK. THE TRUCK HAS A FRONT CAMERA SIDE CAMERAS AND A REAR CAMERA. THOUSANDS OF PEOPLE HAVE COMPLAINED ABOUT DIFFERENT CAMERAS NOT WORKING AND FORD JUST IGNORES IT OR REPLACED THE FAULTY CAMERA WITH ANOTHER SEEMINGLY FAULTY CAMERA. NUMEROUS REPORTS AND NUMEROUS VEHICLES HAVE BEEN TO FORD WITH THE SAME ISSUE, THE CAMERAS FAILING, FRONT SIDE AND BACK UP CAMERAS. ON A TRUCK THAT COST AS MUCH AS THEY DO SOMETHING AS SIMPLE AS A CAMERA TO HELP PEOPLE BACK UP AND JUDGE THE DISTANCE PULLING INTO PARKING SPOTS IS PATHETIC. MANY PEOPLE WHO DON'T DRIVE TRUCKS OFTEN RELY ON THESE CAMERAS AS A SAFETY FEATURE WHEN BACKING UP OR PULLING INTO SPOTS TO AVOID HITTING ANOTHER CAR. THE VEHICLE HAS TO BE MOVING 5MPH OR SLOWER FOR THE CAMERAS TO WORK AND PARKED OF MOVING THEY DO NOT WORK. | Crash: No Fire: No | 3,000 |
| Aug 2020 | UNKNOWN OR OTHER | BACK-UP CAMERA MALFUNCTIONING, WORKS LESS THAN 50% OF THE TIME, GOES OUT SOMETIMES WHEN BACKING UP. I AM TOLD THIS IS A KNOWN ISSUE ON SOME FORD VEHICLES, HOWEVER THEY DO NOT HAVE A SOLUTION. INFORMED REPLACEMENT BACK-UP CAMERA ON BACK ORDER, MAY HAVE SAME ISSUE. THIS HAS BEEN OCCURRING SINCE I BOUGHT THE TRUCK, OVER 2 MONTHS. I BELIEVE THIS IS A BROAD ISSUE WITH FORD AUTO'S RIGHT NOW AND THE COMPANY IS DRAGGING THEIR FEET ON WHAT MAY BE A COSTLY SOLUTION. | Crash: No Fire: No | 86 |
| Aug 2020 | SERVICE BRAKES | PRE COLLISION ASSIST (W/AEB) THE DISPALY SHOWING IT IS ON BUT IT DOES NOT WORK IN EMERGENCY SITUATION. DEALER WAS UNABLE TO FIX THE PROBLEM. THE VEHICLE WAS ON A CITY STREET GOING 25 MILES PER HOUR | Crash: No Fire: No | 750 |
| Jul 2020 | UNKNOWN OR OTHER | REAR VIEW CAMERA NOT FUNCTIONING PROPERLY. ISSUE HAS BEEN ONGOING FOR NEARLY A MONTH, NOW. OFTEN SHOWS VERY GARBLED VIEW WHEN TRUCK IS SHIFTED INTO REVERSE. OCCASIONALLY DISPLAYS A MESSAGE "CAMERA IS UNAVAILABLE. PLEASE CONTACT YOUR DEALERSHIP." I FOLLOWED UP WITH THE DEALERSHIP (SOUTHGATE FORD, SOUTHGATE, MI) AND THEY INFORMED ME THEY CANNOT SERVICE THIS, AS FORD HAS NOT ISSUED THEM A FIX. THEY ARE COMPLETELY UNABLE TO RESOLVE THE PROBLEM, AND REFUSED ANY FURTHER REMEDIATION. THEY RECOMMENDED I CALL FORD'S CUSTOMER SUPPORT AT 800-392-3673, WHICH NO LONGER APPEARS TO BE FUNCTIONAL, AND DID NOT ALLOW ME TO TALK TO ANYONE OR EVEN LEAVE A MESSAGE. | Crash: No Fire: No | 1,200 |
| Jul 2020 | STEERING | BRAND NEW F-150 CREW CAB 4X4 V8. CURRENTLY HAVE LESS THAN 700 MILES. ON THREE OCCASIONS UPON STARTING THERE WAS NO POWER STEERING ASSIST. EACH TIME I TURNED OFF THE IGNITION AND RESTARTED. POWER STEERING WAS AVAILABLE UPON RESTART. IS POWER STEERING LIKELY TO QUIT WHILE DRIVING? | Crash: No Fire: No | 208 |
| Jul 2020 | UNKNOWN OR OTHER | FORD TONNEAU TRUCK BED COVER CAME APART AT 75 MPH ON I-10 IN LA. REAR THIRD SECTION WEIGHING 10-20 POUNDS COMPLETELY SEPARATED, LUCKILY STAYED ON THE TRUCK BED. FORTUNATELY IT DID NOT GO AIRBORNE AND STRIKE THE VEHICLE BEHIND ME. COVER WAS FLIPPED IN ONE SECTION UP, NO SECUREMENT IS AVAILABLE AT THIS POSITION AND DIRECTIONS ARE NOT VISIBLE. VEHICLE (TONNEAU COVER) ONLY HAD 5,500 MILES ON IT. | Crash: No Fire: No | 5,500 |
| Jul 2020 | ELECTRICAL SYSTEM | BACKUP CAMERA FAILS TO WORK WITHIN DAYS OF TRUCK PURCHASE. DRIVER'S SIDE DOOR LOCK DOES NOT ENGAGE WITH REMOTE. WORKS ONLY WITH KEY TO ACCESS OR LOCK. ESTIMATED REPAIR TIMES GIVEN ARE WEEKS VS DAYS. UNACCEPTABLE. | Crash: No Fire: No | 3,500 |
| Jun 2020 | STRUCTURE,UNKNOWN OR OTHER | DROVE FROM NEW JERSEY TO BROOKLYN, OVER THE VERRAZZANO PARKED AND GUESS WHAT... TAILGATE WAS OPEN WITH MY TOOLS EXPOSED? HEADING HOME NICE DRIVER IN TUNNEL MADE ME AWARE THE TAILGATE WAS OPEN. FINISHED DRIVING THROUGH TUNNEL, PULLED OVER TO CLOSE TAILGATE FOR THE THIRD TIME ON ONE DAY. *TR | Crash: No Fire: No | 6,000 |