Complaint volume
506 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
506 consumer-submitted complaints on record for the 2020 Ford F-150, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
506 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are power train, engine, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 17 crash reports, 3 fire reports, 11 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 211 complaints, with an average reported failure mileage of 45,377 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
506 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Feb 2021 | ENGINE | MY 2020 FORD F-150 5.0L V8 HAS AN EXCESSIVE OIL CONSUMPTION PROBLEM. THE DAY I TOOK IT TO GET IT'S VERY FIRST OIL CHANGE (JANUARY 2021), BEFORE I DROVE IT TO THE DEALERSHIP TO GET CHANGED, I CHECKED THE OIL LEVEL AND IT WAS LOW. IT ONLY HAD 5K MILES ON IT. THEY CHANGED THE OIL AND TOPPED IT OFF. WHEN I CHECKED IT YESTERDAY (FEBRUARY 19TH, 2021), IT WAS READING HALF FULL ON THE DIPSTICK, WITH 6,600 MILES ON THE VEHICLE. | Crash: No Fire: No | Unknown |
| Feb 2021 | POWER TRAIN | TL* THE CONTACT OWNS A 2020 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION SHIFTED TO 10TH GEAR AS THE RPMS ROSE UP TO 1,000 RPM AND THE VEHICLE HESITATED TO EXCEED 40 MPH. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO JARRETT FORD DADE CITY (38300 DICK JARRETT WAY, DADE CITY, FL 33525, (866)906-7651) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO OTHER UNKNOWN DEALERS HOWEVER, THE MECHANICS WERE UNABLE TO DETERMINE THE CAUSE FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,268.*DT*JB | Crash: No Fire: No | 3,268 |
| Feb 2021 | EXTERIOR LIGHTING | TL* THE CONTACT OWNS A 2020 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE FRONT LOW BEAM HEADLIGHTS WERE DIM, CAUSING A VISIBILITY HAZARD FOR THE DRIVER. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER KEN GARFF FORD LOCATED AT 145 HILTON DR, ST. GEORGE, UT 84770, WHO INDICATED THAT THE LIGHTS WERE FACTORY INSTALLED AND OPERATED AS DESIGNED. THE LIGHT BULBS WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 100. | Crash: No Fire: No | 100 |
| Jan 2021 | POWER TRAIN,STRUCTURE,SERVICE BRAKES | FORD TEAM, ON SUNDAY, JANUARY 24TH I HAD A MAJOR SAFETY MALFUNCTION WITH MY 2020 F-150 I BOUGHT THIS PAST SUMMER IN MENOMONIE WI. DESCRIPTION ON THE INCIDENT: I PULLED MY TRUCK OUT OF MY GARAGE TO PULL MY ATV TRAILER OUT. ONCE THE TRAILER WAS PULLED OUT, I STARTED MY TRUCK BACK UP AND PROCEEDED TO PULL IT BACK INTO THE GARAGE. WHILE COASTING IN, I PRESS THE BRAKES TO STOP THE TRUCK AND THE ABS KICKED IN AT THE REAR TIRES KEPT DRIVING MY TRUCK FORWARD. I ENDED UP SLAMMING INTO MY WORK BENCH WHICH IS ATTACHED TO MY BACK WALL. I REMEMBER LOOKING DOWN AT MY PEDAL AND WONDERING WHY THE TRUCK WAS STILL DRIVING FORWARD WHEN THE BRAKES WERE PRESSED. I HAVE PULLED INTO MY GARAGE HUNDREDS OF TIMES AND THIS TIME WAS NO DIFFERENT. I KNOW WHAT THE ABS FEELS LIKE AND THIS WAS NOT THE CASE. THE TRUCK TRIED TO OUT POWER THE ABS AND DIDN'T STOP UNTIL I HIT. I HIT SO HARD THAT THE GARAGE SHOOK AND ITEMS WERE FALLING OFF MY SHELVES. THE AMOUNT OF DAMAGE I INCURRED WOULD NOT HAVE HAPPENED IF I WAS JUST COASTING INTO THE BENCH. TALKING TO A CO-WORKER HE STATED THIS HAD HAPPENED TO HIS DAD IN THE PAST AND SAID THERE MIGHT BE AN ERROR IN THE CODE, SOMETHING TO DO WITH IT STILL BEING IN HIGH IDLE AND THE ABS KICKED IN. IF THIS ERROR CANNOT BE DIAGNOSED I'M NOT SURE I FEEL SAFE DRIVING THIS TRUCK ANYMORE. MAKES ME SICK TO MY STOMACH TO THINK WHAT WOULD HAVE HAPPENED IF ONE OF MY KIDS WERE IN FRONT OF ME. PLEASE TROUBLE-SHOOT THIS ISSUE AND FOLLOW UP WITH THE CAUSE AND HOW MUCH DAMAGE AS BEEN DONE. THANK YOU, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).” | Crash: Yes Fire: No | 3,700 |
| Jan 2021 | UNKNOWN OR OTHER,VISIBILITY/WIPER | WHILE BACKING UP, THE GREEN YELLOW AND RED LINES ARE GONE ON THE BACK UP CAMERA.SO CANNOT TELL THE DISTANCE BEFORE BACKING INTO SOMETHING AND THE BEEPER NO LONGER IS HEARD WARNING YOU WHEN YOU ARE GETTING CLOSE.. | Crash: No Fire: No | 4,000 |
| Jan 2021 | POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL | MY -150 LARIAT HAS BEEN GIVING ME PROBLEMS WITH THE FRONT COLLISION CAMERA AND DETECTS WHEN NO OTHER VEHICLES ARE AROUND. MY COMPUTER FOR SYNC DOES NOT ALWAYS TURN ON AND FREEZES NOT ALLOWING ME TO USE NAVIGATION AND OTHER FEATURES. I ALMOST GOT INTO THREE ACCIDENTS BECAUSE THE VEHICLE ACCELERATED ON ITS OWN. IN THE SAME NIGHT WHEN I PRESSED THE GAS IT WOULD NOT ACCELERATE. AT ONE POINT THE SPEEDOMETER WAS STUCK AT 67MPH YET THE TRUCK ACCELERATED WELL OVER 70MPH. MY BRAKES DID NOT WORK PROPERLY SEVERAL TIMES. I PRESSED THEM AND THE TRUCK WOULD NOT STOP. I TOOK IT IN TO THE FORD DEALERSHIP AND THEY ESSENTIALLY TOLD ME NO CODES COULD VERIFY THE PROBLEMS. I AM VERY CONCERNED ABOUT THE SAFETY OF MY VEHICLE AND I AND OTHER DRIVERS WERE PUT IN SEVERE DANGER. | Crash: No Fire: No | 4,900 |
| Jan 2021 | POWER TRAIN,ENGINE | EIGHT DAYS AFTER NEW PURCHASE, WITH 416 MILES ON THE ODOMETER THE ENGINE FAILED FROM A CURRENTLY UNDIAGNOSED DEFECT. LARGE AMOUNTS OF WHITE SMOKE FROM THE EXHAUST COVERED THE HIGHWAY, POTENTIALLY AFFECTING VISIBILITY OF OTHER DRIVERS. THE VEHICLE LOST ALL POWER, AFTER PULLING OFF FROM HIGHWAY THE ENGINE WOULD NOT START. FORD DEALERSHIP SERVICE DEPARTMENT VERIFIED THE ENGINE LOCKED UP AFTER THE FAILURE. | Crash: No Fire: No | 416 |
| Jan 2021 | ELECTRICAL SYSTEM | FORD ELIMINATED THE ENGINE COVER IN 2019 EXPOSING THE ENGINE WIRING TO THE ELEMENTS. SINCE THE WIRING INSULATION IS MADE FROM SOY THIS ALLOW FOR RODENTS TO CLIME UP INTO THE ENGINE COMPARTMENT AND CHEW AT THE EXPOSED WIRES. THIS CAN DISABLES THE VEHICLE OR SET A VEHICLE ENGINE LIGHTS AT THE OWNERS EXPENSE. IN MY CASE THE VEHICLE LOST POWER ON THE FREEWAY AND I HAD SEVERAL LIGHTS COME ON. THE TOP SPEED DROPPED FROM 70MPH TO 23MPH. BRIGHTON FORD DID REPAIR THE VEHICLE AT MY EXPENSE. GOING FORWARD EVEN THOUGH THE REPAIR HAS PUT THE VEHICLE BACK ON THE ROAD, THE POTENTIAL PROBLEM STILL EXIST. FORD CUSTOMER CARE SAID THERE IS NO SOLUTION AVAILABLE TO THIS PROBLEM I HAVE OPENED A CASE BUT I DON'T BELIEVE ANYONE IS LOOKING AT IT. I ALSO CHECK 2021 VEHICLES AND IT HAS THE SAME ISSUE. | Crash: No Fire: No | 14,000 |
| Jan 2021 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | VEHICLE IN MOTION PULLED UP TO A STOP LIGHT (WITH START/STOP DISABLED VIA THE BUTTON) THE LIGHT TURNED GREEN BEFORE COMING TO A COMPLETE STOP BUT THE TRUCK SHUT OFF. THEN I WAS GREETED WITH A WINDOW THAT DISPLAYED "AUTO START UNAVAILABLE SHIFT TO P TO RESTART". I PUT THE TRUCK IN PARK, RESTARTED IT, AND IT DROVE FINE AFTER THAT. | Crash: No Fire: No | 495 |
| Dec 2020 | BACK OVER PREVENTION | MY TRUCK HAS 4 BACKUP COLLISION WARNING SENSORS ON THE REAR BUMPER. AFTER SOME HEAVY RAIN, I HAVE HAD 1 SENSOR START TO INDICATE A CLOSE OBJECT AS I START TO BACK UP MY VEHICLE. THERE IS NO OBJECT BACK THERE. THIS INITIALLY OCCURRED IN A PARKING LOT, BUT THE PROBLEM NOW PERSISTS AND THE AUDIBLE WARNING WITH A DASH CAMERA INDICATOR LIGHT GOES OFF WHENEVER I BACK UP THE TRUCK. | Crash: No Fire: No | 2,700 |
| Dec 2020 | UNKNOWN OR OTHER | WHILE DRIVING ON A HIGHWAY AT 65MPH I HEARD AN EXPLOSION. AFTER PULLING OVER I DISCOVERED THAT THE BACK GLASS HAD SHATTERED. I WAS NOT PASSING A VEHICLE AND NOTHING ELSE WAS AROUND TO CAUSE IT. CONTACTED THE DEALERSHIP WHERE PURCHASED AND THEY WILL NOT REPLACE BECAUSE "BLOWN OUT" GLASS IS NOT COVERED BY THE WARRANTY. THIS TRUCK HAS 3,700 MILES ON IT. MY INSURANCE WILL COVER THE COST BUT THAT ISN'T THE POINT. THIS IS DANGEROUS! THE INSIDE PRESSURE SHATTERED THE WHOLE GLASS AND ACTUALLY BLEW A HOLE THROUGH ON ONE SIDE. THE GLASS WAS FALLING OUT ON THE BED OF THE TRUCK. I HAVE NOTICED SINCE PURCHASING THE TRUCK THAT THE DOORS ARE HARD TO CLOSE (YOU HAVE TO ALMOST SLAM THEM) UNLESS YOU LEAVE A WINDOW DOWN A LITTLE. | Crash: No Fire: No | 3,700 |
| Dec 2020 | POWER TRAIN,ENGINE | MY NEW 2020 F150 WITH 5.0 V8 TRUCK OVER CONSUMES OIL, ADDING A QUART OF OIL EVERY 1000 MILES. BROUGHT TO DEALER EVERY WEEK AFTER ABOUT 500 MILES AND THEY ADD AT LEAST A HALF QUERY OR MORE EVERY TIME. I BOUGHT IN OCTOBER 2020 AND IN THE FIRST MONTH I WENT THROUGH 4 QTS OF OIL. | Crash: No Fire: No | 3,000 |
| Dec 2020 | ENGINE,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | WHILE I WAS DRIVING ON FRIDAY, MY 2020 F-150 STALLED. AN ERROR MESSAGE POPPED UP ON THE INSTRUMENT CLUSTER SAYING "AUTO STARTSTOP SHIFT TO P THEN RESTART". I RESTARTED AND IT HAPPENED AGAIN. I THEN WAITED 10 MINUTES AND RESTARTED AND IT HAS NOT HAPPENED SINCE. I TOOK IT TO BOB THOMAS SERVICE IN HAMDEN, CT TODAY AND THEY ARE SAYING THEY CANNOT FIND ANYTHING WRONG. IF I WAS ON THE HIGHWAY OR TURNING ACROSS TRAFFIC, STALLING AT THAT TIME COULD BE DISASTROUS OR EVEN FATAL. | Crash: No Fire: No | 3,200 |
| Nov 2020 | EXTERIOR LIGHTING | LATE MODEL FORD TRUCKS REPRESENT A ROAD HAZARD TO ALL OTHER VEHICLES ON THE ROAD. THEY CONTINUOUSLY RUN 4 HEADLIGHTS WHICH BLIND ON COMING VEHICLES. | Crash: No Fire: No | Unknown |
| Nov 2020 | POWER TRAIN | BOUGHT THE TRUCK NEW OCTOBER 2020 AND CHECKED THE OIL AFTER A MONTH HAVING THE TRUCK HAVING 1600 MILES ON IT AND THERE WAS NO OIL ON THE DIPSTICK. IT'S A 5.0 COYOTE V8. TOOK IT TO THE DEALER IMMEDIATELY AND THEY ADDED 5 QTS OF OIL! THERE IS A TSB OUT WHERE THEY CHANGE PCM SOFTWARE AND REPLACE THE DIPSTICK. SHOULDN'T THIS BE DONE BEFORE I TOOK THE TRUCK HOME IF THEY KNEW ABOUT IT?? | Crash: No Fire: No | 1,600 |
| Nov 2020 | VISIBILITY | TL* THE CONTACT OWNS A 2020 FORD F-150. THE CONTACT STATED THAT THE REAR WINDOW FRAME DETACHED FROM THE GLASS CAUSING THE GLASS TO FRACTURE. THE VEHICLE WAS TAKEN TO AN UNKNOWN GLASS REPAIR FACILITY HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,400. | Crash: No Fire: No | 3,400 |
| Nov 2020 | SUSPENSION | RATTLE IN LEFT FRONT SUSPENSION | Crash: No Fire: No | Unknown |
| Nov 2020 | POWER TRAIN | WHILE DRIVING, SEVERAL FAULTS APPEAR IN DASH WINDOW,STARTING WITH "DRIVING MODE NOT AVAILABLE" AND THE ENGINE GOES INTO "LIMP HOME MODE"! AFTER TURNING OFF THE ENGINE, THE FAULTS MAY SHOW AGAIN IMMEDIATELY OR SOON AFTER CONTINUING TO DRIVE! MY DEALER WAS NOT ABLE TO CORRECT THE PROBLEM ON MY FIRST VISIT AND HAS ,SO FAR, BEEN UNABLE TO COME UP WITH A FIX FOR THE PROBLEM ! PLEASE HELP ME ! THE VEHICLE HAS ONLY 1500 MILES ON IT,AND THIS IS A SERIOUS PROBLEM WHICH ,MOST LIKELY HAS DRIVING SAFETY IMPLICATIONS !!!! SINCERELY ,[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR | Crash: No Fire: No | Unknown |
| Nov 2020 | UNKNOWN OR OTHER | TL* THE CONTACT RENTED A 2020 FORD F-150. THE CONTACT STATED WHILE THE ENGINE WAS ON, THE CONTACT PLACED THE VEHICLE IN PARK, AND THE VEHICLE INDEPENDENTLY ROLLED WHILE THE GEAR WAS IN PARK. THE VEHICLE ROLLED OVER THE CONTACTS DAUGHTER HEAD. THE CONTACT TOOK HIS DAUGHTER TO THE HOSPITAL. THE CONTACTS DAUGHTER HEAD REQUIRED STAPLES. THE CONTACT STATED ON A SECOND OCCASION WHEN THE CONTACTS WIFE DROVE THE VEHICLE AND PLACED THE GEAR IN PARK WITH THE ENGINE ON THE VEHICLE ROLLED, THE DRIVER WAS ABLE TO GET BACK INTO VEHICLE AND STOP THE VEHICLE FROM ROLLING. THE CONTACT TOOK THE VEHICLE TO A MECHANIC TO HAVE A DIAGNOSTIC PERFORMED WHICH LOCATED THE FAILURE CODES AT THE TRANSMISSION, THE GEAR SHIFTER AND THE CABLE. THE VEHICLE WAS NOT REPAIRED. A POLICE REPORT WAS NOT FILED. THE CONTACT RETURNED THE VEHICLE TO ENTERPRISE. THE FAILURE MILEAGE WAS 29,260. | Crash: No Fire: No Injuries: 1 Medical attention | 29,260 |
| Nov 2020 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | I PURCHASED A BRAND NEW FORD TRUCK XL. F-150 ON 8/23/2020.ON 8/23/2020. THE VEHICLE BROKE DOWN , AFTER A WEEK OF BEING AT THE DEALERSHIP THEY CAME TO A CONCLUSION BASED ON THE DIAGNOSTIC TEST THAT THE VEHICLE WAS, ALLEGEDY STRUCK BY LIGHTING WITH NO VISIBLE MARKS THE FORD DEALERSHIP SUGGESTED THAT I SHOULD PUT A CLAIM IN THROUGH MY INSURANCE SINCE MY VEHICLE IS NOT A WARRANTY ITEM UNDER ACTS OF NATURE WHICH I DID. I THEN CONTACTED THE ORIGINAL DEALERSHIP WHERE I PURCHASED THE VEHICLE FROM AND HAD THE TRUCK TOWED ON 9/11/2020.AFTER NUMEROUS ATTEMPS AND OPENING A CLAIM THROUGH CORPORATE FORD AND THEN BEING DENIED I REACHED OUT TO MY INSURANCE COMPANY AFTER THREE INDEPENDENT APPRAISAL'S AND NUMEROUS PHONE CALLS ALONG WITH EMAILS NO ONE HAS RESPONDED TO RESOLE THIS ISSUE , IT HAS BEEN ALMOST THREE MONTHS NOW WITH NO CONCLUSION AND MY INSURANCE COMPANY HAS DENIED MY CLAIM DUE TO THE INCOMPETENCE OF THE FORD DEALERSHIP. | Crash: No Fire: No | 2,202 |
| Nov 2020 | ELECTRICAL SYSTEM,STRUCTURE,SEATS | MULTIPLE ISSUES WITH VEHICLE INFOTAINMENT SYSTEM. REPLACED TWICE. REAR PARKING CAMERA MALFUNCTIOING AFTER TWO REPLACEMENTS. WHENEVER THERE IS RAIN FALL WATER LEAKS INTO THE DRIVER'S SIDE FLOOR. THIS HAS CAUSED MAJOR RUST BUILD UP. VEHICLE HAS ONLY 3K MILES ON IT. | Crash: No Fire: No | 80 |
| Nov 2020 | UNKNOWN OR OTHER,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE | BOUGHT TRUCK NEW FIRST PROBLEM. BACK UP CAMARA ...CRASH AVOIDANCE SYSTEM NOT WORKING PAINT MISSING ..TOOK IT BACK TO FORD AFTER A DISPLAY OF POWER TRAIN MALFUNCTION THEY REPROGRAMMED THE TRUCK AND SAID THEY WOULD HAVE TO GET WITH FORD ON THE PAINT AND HAVE HEARD NOTHING TO THIS DAY ...LEFT DEALER GOT HOME BACK UP CAMARA QUIT AGAIN ....NOW FLOOR BOARD PASSENGER SIDE GETTING WET ...IDLES FUNNY AND ENGINE SOUND LIKE IT DEVELOPED A MARATIC TICK KNOCK SOUND SO FIXING TO GO BACK TO DEALER ....VERY AGGRIVATING TO PAY THE PRICES YOU PAY FOR A TRUCK AND ALWAYS HAVE THESE PROBLEM REPEATED ...AND YET STILL PAYING EVERY MONTH WHILE ITS IN THE SHOP AND NO ONE EVER CARES ...TRUCK HAS 4,586 MILES ON IT HASN'T EVEN HAD ITS FIRST OIL CHANGE YET | Crash: No Fire: No | 1,300 |
| Nov 2020 | ENGINE | EXCESSIVE OIL CONSUMPTION. I HAVE ALREADY HAD THE SERVICE APPLIED FROM THE TECHNICAL BULLETIN, BUT NOT MUCH RELIEF FROM THE LOSS OF OIL. I HAVE TO ADD AT LEAST A QUART HALF WAY BETWEEN OIL CHANGES. I WOULD LIKELY LOSE 2 QUARTS OR MORE BETWEEN OIL CHANGES IN TOTAL. I HAVE BARELY 5000 MILES, 'FIX' APPLIED AT 2500 MILES. AT 5100 MILES ALREADY OVER A QUART LOW. MOSTLY CITY DRIVING. SOME PULLING OF SMALLER RV TRAILER. TRAILER WEIGHT IS 5800 POUNDS. | Crash: No Fire: No | 5,100 |
| Nov 2020 | VISIBILITY/WIPER,BACK OVER PREVENTION | BACK UP CAMERA IMAGE FADES AND SCREEN BECOMES A SHIMMERING COLOR, PROBLEM IS INTERMITTENT. | Crash: No Fire: No | 135 |
| Nov 2020 | ENGINE | OIL CONSUMPTION ON THE 5.0 LITER V8 ENGINE. THE ENGINE IS CONSUMING OIL WITHOUT EVIDENCE OF AN OIL LEAK. FORD HAS A TSB FOR THIS 19-2365 WHICH COVERS YEAR MODEL 2018-2020. THERE ARE OTHER TSBS FOR OLDER YEAR MODELS WITH THIS SAME ENGINE. FORD SAYS LESS THAN 1 QUART OF OIL CONSUMED IN 3000 MILES OR LESS IS NORMAL. THEIR FIX IS A LONGER AND WIDER DIP STICK AND A SOFTWARE UPDATE. THIS DOES NOT FIX THE OIL CONSUMPTION. THERE IS A PROBLEM WITH THE DESIGN OF THE ENGINE BLOCK WITHIN THE CYLINDERS. | Crash: No Fire: No | 2,500 |