Complaint volume
667 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2020 Chevrolet Silverado Complaints
667 consumer-submitted complaints on record for the 2020 Chevrolet Silverado, grouped by component category.
667 Total complaints
13 Crash reports
9 Fire reports
7 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, power train, service brakes. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 13 crash reports, 9 fire reports, 7 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 191 complaints, with an average reported failure mileage of 40,829 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, power train, service brakes?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2020 Chevrolet Silverado?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2020 Chevrolet Silverado
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2020 Chevrolet Silverado complaints?
13 Crash
9 Fire
7 Injury
0 Fatality
36 Towed
6 Medical attention
What are the most common 2020 Chevrolet Silverado complaint categories?
ENGINE 125
POWER TRAIN 120
SERVICE BRAKES 40
STEERING 33
UNKNOWN OR OTHER 30
ELECTRICAL SYSTEM 23
POWER TRAIN,ENGINE 20
STRUCTURE 14
ENGINE AND ENGINE COOLING 13
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE 11
667 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2020 | STEERING | DROVE TO SAMS CLUB AND RETURNED TO MY TRUCK AN HOUR LATER. TURNED ON THE TRUCK AND I HAD A SERVICE POWER STEERING MESSAGE, DRIVE WITH CARE WARNING AS WELL AS SERVICE ESC. IT WAS REALLY HARD TO TURN THE STEERING WHEEL. I TURNED OFF THE TRUCK AND PULLED OUT THE MANUAL. AFTER 5 MINUTES, I TURNED THE TRUCK ON AND NO CHANGE. I KEPT READING AND ABOUT 15 MINUTES LATER I TURNED ON THE TRUCK AGAIN AND THIS TIME THE STEERING WAS BACK TO NORMAL WITH NO DASH MESSAGES. I DROVE HOME AND SCHEDULED AN APPOINTMENT FOR 12/14/202 WITH MY DEALER, ANCIRA CHEVROLET, SAN ANTONIO, TEXAS. I READ ON THE INTERNET THAT OTHER SILVERADO OWNERS ARE HAVING THE SAME PROBLEM. MY TRUCK ONLY HAD 4,529 MILES WHEN THIS HAPPENED. | Crash: No Fire: No | Unknown |
| Dec 2020 | POWER TRAIN | IM GETTING A HARD CLUNK SOUND WHEN SHIFTING INTO REVERSE. IT JUST STARTED HAPPENING AND ITS NOT FREQUENT ENOUGH TO TAKE IT IN TO REPLICATE. | Crash: No Fire: No | 900 |
| Dec 2020 | STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES | TRAVELING AT ABOUT 75-80MPH, ON A HIGHWAY, - BRAKES ENGAGED, SLOWING VEHICLE BY ABOUT 15MPH CAUSING THE TRUCK TO JERK AS IF IT MISSED A GEAR. "SERVICE ESC" DIAGLOGUE, TRACTION CONTROL LIGHT, AND CHECK ENGINE LIGHT CAME ON. | Crash: No Fire: No | 3,709 |
| Dec 2020 | UNKNOWN OR OTHER | MY NEW 2020 CHEVY SILVERADO TRAIL BOSS TRUCK BURNED DOWN IN MY FRONT YARD. I HAD DRIVEN IT THAT MORNING FOR A SHORT DURATION AND IT WAS OPERATING NORMAL. I ARRIVED HOME AROUND 1:30PM, PARKED IT AND AWOKE TO IT FULLY ENGULFED IN FLAMES JUST BEFORE MIDNIGHT. THE TRUCK HAD BEEN PARKED FOR APPROXIMATELY 10 HOURS BEFORE IT IGNITED. | Crash: No Fire: Yes | 10,000 |
| Dec 2020 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | WHEN ATTEMPTING TO START FROM A STOP AT AN INTERSECTION WHEN THE AUTO START/STOP FUNCTION HAS STOPPED THE ENGINE, THE VEHICLE WILL FREQUENTLY HESITATE TO START, THEN ONCE STARTED EXHIBITS UNUSUAL ENGINE/TRANSMISSION BEHAVIOR. THIS TRUCK IS NOW ON ITS FIFTH CHECK-ENGINE LIGHT SERVICE FOR IDENTICAL FAILURES OF THE AUTO START/STOP FUNCTION. THE GM ONSTAR DIAGNOSTICS REPORTS INDICATE 2 FAILURE MODES, ONE WITH THE ENGINE/TRANSMISSION AND THE OTHER WITH THE LITHIUM-ION BATTERY. I HAVE SEVERAL CONCERNS. 1, I MAY BE STRANDED AT AN INTERSECTION WITH A VEHICLE THAT WILL NOT RESTART AND/OR HAS STALLED IN THE INTERSECTION AND 2, THE LITHIUM-ION BATTERY WILL FAIL CATASTROPHICALLY LEADING TO A VEHICLE FIRE. | Crash: No Fire: No | 2,240 |
| Nov 2020 | POWER TRAIN,ENGINE | REPETITIVE FAULTS OF THE AUTO START/STOP SYSTEM. I HAVE NOTIFICATIONS ON THREE SEPARATE OCCASIONS WHILE DRIVING THE VEHICLE FROM THE ONSTART DIAGNOSTICS SERVICE OF TWO IDENTICAL FAULTS. ONE, A DEFECT WITH THE ENGINE & TRANSMISSION SYSTEM AND ONE A DEFECT WITH THE LITHIUM-ION BATTERY. TO DATE THERE HAS NOT BEEN AN EFFECTIVE REPAIR. THE LATEST ATTEMPT, REPLACING THE LITHIUM-ION BATTERY, SOMEHOW HAS FORCED THE SYSTEM TO NO LONGER FUNCTION UNDER ANY CONDITION. DRIVING CONDITIONS VARIED EACH TIME. | Crash: No Fire: No | 1,940 |
| Nov 2020 | ENGINE | WHILLE SITTING AT A RED LIGHT, THE AUTOMATIC ENGINE STOP FEATURE ACTIVATED AND STOPPED THE ENGINE. WHEN I RELEASED THE BRAKE AND STEPPED ON THE GAS PEDDLE THE ENGINE DID NOT RESTART. THE VEHICLE HAD TO BE TOWED IN FOR REPAIR. THE DEALER MADE REPAIRS IN A SOMEWHAT TIMELY FASHION EXCEPT THAT THE PART HAD TO BE ORDERED FROM THE FACTORY AS NONE WERE AVAILABLE. WOULD HAVE THOUGHT A STARTER DESIGNED TO START AND STOP NUMEROUS TIMES A DAY WOULD HAVE LASTED JUST A WHILE LONGER? | Crash: No Fire: No | 8,900 |
| Nov 2020 | UNKNOWN OR OTHER | THE 2019-2021 SILVERADO'S HAVE A MAJOR SAFETY ISSUE WITH THEIR REARVIEW CAMERAS AT NIGHT TIME. THE INFOTAINMENT SCREEN ON THESE VEHICLES DIMS APPROPRIATELY AT NIGHTTIME TO ENSURE SAFE VIEWING OUTSIDE OF THE VEHICLE, HOWEVER AT NIGHTTIME WITH THE INFOTAINMENT SCREEN DIMMED, WHEN SHIFTING INTO REVERSE THE SCREEN GOES TO FULL BRIGHTNESS AND MAKES VISIBILITY OUTSIDE OF THE VEHICLE ALMOST IMPOSSIBLE ON PARTIALLY LIT AREAS. THIS CAUSES SAFETY ISSUES AS YOU ARE NOT ABLE TO MAKE USE OF YOUR MIRRORS TO SEE OBSTRUCTIONS OR OBSTACLES. THIS IS FURTHER MAGNIFIED AS THE QUALITY OF THE REAR VIEW CAMERA AT NIGHT IS VERY POOR, SO THE POOR CAMERA QUALITY COUPLED WITH THE INABILITY TO EVEN USE THE VEHICLES MIRRORS TO SEE OUTSIDE CAUSES SAFETY ISSUES. MANY OTHERS HAVE COMPLAINED AND DOCUMENTED THIS SAME ISSUE AND HAVE RAISED CONCERNS WITH GM AND DEALERSHIPS TO NO AVAIL. THIS SHOULD BE AS SIMPLE AS A SOFTWARE UPDATE TO MAINTAIN SCREEN BRIGHTNESS WHEN SHIFTING INTO REVERSE DURING NIGHTTIME OR DARK CONDITIONS. | Crash: No Fire: No | Unknown |
| Nov 2020 | ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES | 1ST OCCURRENCE, 9840 MILES- SLOWING TO STOP SIGN, ABOUT 10MPH, TRUCK JUMPED VIOLENTLY, FELT LIKE I WAS REAR-ENDED. SERVICE PARKING BRAKE, SERVICE ESC, TRACTION CONTROL OFF MESSAGES AND CEL ON. STUCK IN GEAR. RESTARTED TRUCK, RESUMED NORMAL OPERATION BUT CEL REMAINED. 2ND OCCURRENCE, 9865 MILES - 65MPH ON HIGHWAY GOING AROUND CURVE, TRUCK JUMPED VIOLENTLY CAUSING REAR END TO BREAK FREE SLIGHTLY, THOUGH I KEPT CONTROL. TRANSMISSION NOW SEVERAL GEARS LOWER AND STUCK THERE, TURNING 2400 RPM AT 65MPH. SAME THREE WARNING MESSAGES AND CEL. TRIED MANUAL TRANSMISSION MODE, BUT IT DISPLAYED NO GEAR INDICATION, AND THE +/- BUTTONS DID NOTHING. PULLED OFF HIGHWAY, RESTARTED, ALL MESSAGES WENT AWAY, CEL REMAINED. TRUCK RESUMED NORMAL OPERATION. 3RD OCCURRENCE, 9905 MILES (ON THE WAY TO THE DEALER) - I WAS STOPPED AT TRAFFIC LIGHT, FIRST IN A STRING OF CARS. LIGHT TURNED GREEN, I STARTED TO ACCELERATE, JUST INTO THE INTERSECTION, TRUCK JUMPED VIOLENTLY, SAME WARNING MESSAGES, STILL HAD THE CEL FROM THE LAST TIME. TRUCK WAS NOW STUCK IN A HIGHER GEAR, COULD BARELY GET THROUGH INTERSECTION. VEHICLE BEHIND ME NARROWLY MISSED REAR-ENDING ME, AND OTHERS WERE BLOWING HORNS AS I LIMPED TO THE FAR SIDE OF INTERSECTION. THIS IS A MASSIVE SAFETY CONCERN. IF ANY OF THE ABOVE SCENARIOS HAD OCCURRED ON SNOWY/ICY ROADS, I COULD HAVE INJURED OR KILLED SOMEONE, INCLUDING MYSELF AND/OR MY [XXX] YEAR-OLD. DEALER REPLACED TCM, BUT IS STILL NOTING "LOSS OF COMMUNICATION" CODES BEING GENERATED. A CHEVY ENGINEER HAS REQUESTED THEM TO INVESTIGATE THE WIRE HARNESS FOR DAMAGE IN A PARTICULAR LOCATION, SUGGESTING CHEVY KNOWS OF A MANUFACTURING ISSUE. IF THAT'S SO, AND CHEVY HASN'T ISSUED A RECALL - OR EVEN A TSB - THEN THIS POSES A STRONG CASE FOR NEGLIGENCE ON THEIR PART. ARE THEY WAITING FOR SOMEONE TO GET INJURED OR DIE BEFORE ACTING ON THIS? I'VE NOW BEEN WITHOUT THE TRUCK FOR 10 DAYS. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). | Crash: No Fire: No | 9,850 |
| Oct 2020 | ELECTRICAL SYSTEM,AIR BAGS | RADIO AND DASHBOARD ELECTRONICS SHUTOFF COMPLETELY WHILE DRIVING AND THEN WILL COME BACK ON A MINUTE LATER! LOOSES ALL CONNECTIONS TO PHONE, MAPS, BLUETOOTH ETC...., THEN OUT OF THE BLUE TODAY THE AIRBAG LIGHT AND SERVICE SAFETY RESTRAINT SYSTEM WARNING CAME ON! THIS IS SO DANGEROUS AND IS GOING TO CAUSE ME TO HAVE A WRECK! | Crash: No Fire: No | Unknown |
| Oct 2020 | ELECTRICAL SYSTEM | BACKUP CAMERA IS COMPLETELY WASHED OUT AT NIGHT AND DURING THE DAY IS FUZZY AND OUT OF FOCUS. DEALER SAYS THIS IS NORMAL. ITS A SAFETY ITS A SAFETY HAZARD TO ME. | Crash: No Fire: No | 1 |
| Oct 2020 | POWER TRAIN,VEHICLE SPEED CONTROL | THE TRUCK HAS ~3000 MILES. WHILE DRIVING THE TRUCK AT HIGHWAY SPEED (65 MPH), A WARNING CAME ON THE DASH "ENGINE POWER REDUCED", FOLLOWED BY A CHECK ENGINE LIGHT, AND THEN THERE WAS NO RESPONSE FROM THE THROTTLE/GAS PEDAL. THE ENGINE WAS STILL RUNNING, BUT NO POWER WAS AVAILABLE WHEN PUSHING ON THE GAS PEDAL. LUCKILY, I WAS ABLE TO PULL OFF OF THE HIGHWAY; HOWEVER, IF THIS WOULD HAVE HAPPENED CROSSING TRAFFIC OR ON A BUSY HIGHWAY, THE RESULTS COULD HAVE BEEN FATAL. I WAS SURPRISED AND SHOCKED TO SEE A NEW TRUCK PROVIDE ZERO POWER FROM THE GAS PEDAL. THIS IS A SIGNIFICANT RISK TO CONSUMERS, DRIVERS, AND OTHER CARS ON THE HIGHWAY. WHEN I PUT THE TRUCK ON A CODE READER, I RECEIVED THE CODE P26C0. THE LOCAL DEALERSHIP STATED THAT I AM NOT THE ONLY ONE EXPERIENCING THESE ISSUES WITH THE 3.0 DURAMAX DIESEL. | Crash: No Fire: No | 3,000 |
| Oct 2020 | ELECTRICAL SYSTEM,ENGINE | I HAVE A 2020 SILVERADO 1500 LT TRAIL BOSS WITH JUST OVER 5000 MILES ON IT WITH ONE PREVIOUS RECALL WHICH WAS COMPLETED. ON THIS OCCASION I WAS TRAVELING ON THE HIGHWAY AT ROUGHLY 65MPH WHEN ALERT SOUNDS CAME ON FOLLOWED BY A MESSAGE ON THE CLUSTER SAYING TO SHIFT THE VEHICLE TO NEUTRAL AND PUSH START BUTTON. I DID THAT AND THERE WAS NO RESPONSE. I WAS IN THE FAST LANE AND DID NOT HAVE ENOUGH SPEED TO GET TO SHOULDER SO I PULLED TO CENTER TURN LANE OF HIGHWAY TO STOP. I ATTEMPTED TO START THE VEHICLE SEVERAL TIMES OVER 5-10 MINUTES WITH NO RESPONSE. CLUSTER GAUGES WOULD CYCLE LIKE WHEN VEHICLE IS STARTED, BUT IT DID NOT ENGAGE THE STARTER. I ALSO TRIED TO REMOTE START FROM KEY FOB WITH SAME RESPONSE. THERE WAS TRAFFIC TRAVELING AT HIGH SPEED IN OPPOSING DIRECTION ON EITHER SIDE SO IT WAS UNSAFE TO INSPECT THE VEHICLE. I USED ONSTAR TO GET ROADSIDE ASSISTANCE AND ABOUT 15 MIN LATER POLICE SHOWED UP TO PROVIDE ASSISTANCE. ONSTAR SAID IT WOULD BE CLOSE TO AN HOUR FOR A TOW, BUT POLICE GOT ME ONE ABOUT 15 MINUTES LATER. LUCKILY TEXAS COPS ARE PRETTY COOL SO WE JUST HUNG OUT UNTIL TOW TRUCK ARRIVED. | Crash: No Fire: No | 5,072 |
| Oct 2020 | ENGINE | HOLLOW VALVE STEM FAILURE. METAL SHARDS GOT INTO THE OIL & SEIZED UP THE MOTOR. WAS DRIVING 35MPH AT NIGHT ON A BUSY 2 LANE CITY STREET, NO SHOULDER. LESS THAN 1,200 MILES ON THE ENGINE | Crash: No Fire: No | 1,196 |
| Oct 2020 | POWER TRAIN,UNKNOWN OR OTHER | CHEVY SILVERADO 1500 - HAS A FEEL LIKE RUNNING OVER RUMBLE STRIPS AND GOES AWAY. OCCURS AT OR BETWEEN 60 AND 65 MPH. IT ISN'T CONTINUOUS AT ALL. DOESN'T DO IT AT LOWER SPEEDS OR HIGHER SPEEDS THAT I CAN FEEL. TRUCK WAS PURCHASED BRAND NEW IN 2020 | Crash: No Fire: No | Unknown |
| Oct 2020 | EXTERIOR LIGHTING | WHEN PUTTING THE VEHICLE IN REVERSE WHEN ITS DARK THE BACK UP CAMERA COMES ON THE RADIO SCREEN. WHEN DOING SO THE BRIGHTNESS OF THE SCREEN CAUSES THE INABILITY FOR MY EYES TO ADJUST TIMELY. THIS BRIGHTNESS ALSO CAUSES MY INABILITY TO SAFELY USE MY SIDE MIRRORS BECAUSE OF THIS BLINDING EFFECT. THERE IS NO WAY TO DIM NOR TURN OFF THIS FEATURE. THIS HAS ALWAYS DONE THIS SINCE DELIVERY AND I'VE BEEN TO THE DEALER MULTIPLE TIMES FOR OTHER SOFTWARE UPDATES AND RECALLS. THIS STILL HASN'T BEEN ADDRESSED AND IS A MAJOR SAFETY CONCERN. | Crash: No Fire: No | 7,500 |
| Oct 2020 | ENGINE | THE TRUCK IS NEW WITH 700 MILES. SEPTEMBER 26TH 2020 I CAME TO A STOP AT A LIGHT.AS I TOOK OFF THE TRUCK STARTED TO JERK AND THE CHECK ENGINE LIGHT CAME ON. I IMMEDIATELY DROVE IT HOME. AS I WAS DRIVING HOME WHILE IN MOTION THE TRUCK WOULD JERK WHEN IT WAS CHANGING GEARS. I RECEIVED A TEXT FROM GM THAT SAID TO HAVE THE ENGINE OR TRANSMISSION SERVICED WITHIN 7 DAYS. I DID NOT DRIVE IT UNTIL I WAS ABLE TO TAKE IT TO CHEVY. SEPTEMBER 28TH 2020 ON THE WAY THERE THE VEHICLE DID THE SAME THING. ON SEPTEMBER 30TH 2020 THE CHEVY TECHNICIAN SAID THE TRUCK WAS READY HE SAID THE PROBLEM WAS A TRANSMISSION CONTROL MODULE THAT WAS NOT PLACED CORRECTLY. I PICKED THE TRUCK UP OCTOBER 1ST 2020 AND DROVE IT STRAIGHT HOME JUST FINE. OCTOBER 2ND IN THE MORNING DRIVING TO WORK THE TRUCK STARTED TO JERK AGAIN AND THE CHECK ENGINE LIGHT CAME ON AND I RECEIVED ANOTHER TEXT FROM GM SAYING TO HAVE THE ENGINE OR TRANSMISSION SERVICED WITHIN 7 DAYS. ON THE WAY TO CHEVY I HAD TO STOP AT A LIGHT WHEN THE LIGHT CHANGED GREEN THE TRUCK DID NOT WANT TO TAKE OFF AND STARTED TO ROLL BACK AND I ALMOST HIT A VEHICLE. I PUT THE TRUCK IN PARK TURNED IT OFF RESTARTED IT THEN SAFELY DROVE IT TO CHEVY. TODAY IS OCTOBER 4TH AND I HAVEN'T HEARD ANYTHING FROM CHEVY I DID NOT BELIEVE THAT A TRANSMISSION CONTROL MODULE WOULD BE PLACED INCORRECTLY FROM THE FACTORY I BELIEVE THIS TRUCK HAS SOME KIND OF DEFECT AND IS UNSAFE TO DRIVE UNTIL CHEVY FIGURES OUT THE PROBLEM. | Crash: No Fire: No | 700 |
| Sep 2020 | STEERING | AFTER PARKING FOR ABOUT AN HOUR STARTED THE TRUCK AND GOT WARNINGS FOR SERVICE ESC AND SERVICE POWER STEERING, DRIVE WITH CAUTION. TURNED ENGINE OFF AND ON A FEW TIMES, NO CHANGE. CALLED ONSTAR, THEY SAID THEY COULD SEND ROADSIDE ASSISTANCE, I CHOSE NOT TO GET THE SERVICE AS WE WERE IN THE MIDDLE OF NOWHERE DOWN A SINGLE TRACK DIRT ROAD. DROVE HOME WITH NO POWER STEERING, TRACTION WARNING LIGHT ON THE WHOLE WAY. TURNED ENGINE OFF THEN ON AGAIN AND THE ISSUE WAS RESOLVED. IT LOOKS LIKE THERE HAVE BEEN SERVICE BULLETINS/RECALLS FOR SIMILAR ISSUES BUT NOTHING ACTIVE ON MY TRUCK WITH 2100 MILES. SOFTWARE/SENSOR PROBLEMS LIKE THIS CAN LEAD TO VERY DANGEROUS SITUATIONS. THANKS FOR THE WORK YOU DO AT NHTSA | Crash: No Fire: No | 2,100 |
| Sep 2020 | ELECTRICAL SYSTEM | TL* THE CONTACT OWNS A 2020 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE BACK OVER PREVENTION CAMERA FAILED TO FUNCTION AS DESIGNED. THE VEHICLE WAS TAKEN TO ANDERSON CHEVROLET (31201 AUTO CENTER DR, LAKE ELSINORE, CA 92530), AND THE CONTACT WAS INFORMED THAT THE INFOTAINMENT SYSTEM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS NEW AND THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR THE RUNNING BOARD AND THAT THE VEHICLE REMAINED AT THE DEALER. THE CONTACT STATED THAT THE DEALER DECLINED TO EXCHANGE THE VEHICLE FOR ANOTHER VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100. THE VIN WAS NOT AVAILABLE. | Crash: No Fire: No | 100 |
| Sep 2020 | SERVICE BRAKES | WHEN FOOT BRAKE AND EMERGENCY BRAKE IS RELEASED AND TRUCK IS PUT IN D POSITION, LOUD POP IS HEARD AND TRUCK LUNGES FORWARD ALL AT ONCE WITH NO EXCELERATION. CHEV DEALERS IN AREA WON'T SEE VEHICLE FOR OVER 2 WEEKS EVEN WITH SAFETY RECALL OUT. TRIP CANCELLED. NEVER BUY A CHEV!!! | Crash: No Fire: No | 2,640 |
| Sep 2020 | SUSPENSION,STRUCTURE | TL* THE CONTACT OWNS A 2020 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING 60 MPH HAULING A LOAD, THE VEHICLE STARTED PULLING TO LEFT. THE CONTACT TURNED THE STEERING WHEEL SIDEWAYS TO STRAIGHTEN THE VEHICLE. THE VEHICLE SHIFTED SIDEWAYS WHENEVER THERE WAS A BUMP IN THE ROADWAY. THE CONTACT DROVE THE VEHICLE HOME AT A REDUCED SPEED. THE CONTACT STATED THAT THE FRONT WAS ALSO RUBBING AGAINST THE AXLE. THE VEHICLE WAS TAKEN TO FELDMAN CHEVROLET OF LIVONIA (32570 PLYMOUTH RD, LIVONIA, MI 48150, (734) 367-4664) AND DIAGNOSED WITH A BENT SUBFRAME. THE CONTACT WAS INFORMED THAT THE REPAIR WAS NOT COVERED UNDER WARRANTY OR A RECALL. THE CONTACT WAS INFORMED THAT THE CAMBER NIPPLES FRACTURED CAUSING THE SUBFRAME TO BEND. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT AN INTERNAL INVESTIGATION WOULD BE CONDUCTED AND HE WOULD BE GIVEN A CALLBACK. THE FAILURE MILEAGE WAS 9,800. | Crash: No Fire: No | 9,800 |
| Sep 2020 | UNKNOWN OR OTHER | THE REAR WINDOW SPONTANEOUSLY SHATTERED L. NOTHING HIT THE THE WINDOW AND THERE WAS NO EVIDENCE THAT AN OBJECT HIT THE WINDOW. THE BOTTOM CORNERS BROKE FIRST. THE TRUCK WAS PARKED AND OFF IN A PARKING LOT. THERE IS SEALANT ON ONE END OF THE WINDOW THAT APPEARS TO HAVE COME OUT. | Crash: No Fire: No | 1,900 |
| Aug 2020 | POWER TRAIN,SERVICE BRAKES | 2020 SILVERADO 1500 CUSTOM CREW CAB 4.6L, V6. PURCHASED TRUCK ONAUGUST 10, 2020. TOOK IT TO DEALER ON AUGUST 17, 2020 BECAUSE OF JERKING FORWARD AT LOW SPEED (20-25 MPH) AND REAR BRAKES MAKING A DEEP RUBBING SOUND. OF COURSE, TECHNICIAN SAID THERE WERE NO PROBLEMS (BECAUSE HE COULD NOT DUPLICATE) THE JERKING MOTION. AFTER PICKING UP MY TRUCK, I NOTICED THAT THEY DID NOT EVEN ADDRESS THE BRAKE ISSUE, NOR DID THE SERVICE ADVISOR NOTE IT ON THE FORM. | Crash: No Fire: No | 133 |
| Aug 2020 | ELECTRICAL SYSTEM | INOPERABLE INFOTAINMENT SYSTEM / BACKUP CAMERA / RADIO / ONSTAR. UPON STARTING VEHICLE, SCREEN STAYS BLACK AND NONE OF THE AFOREMENTIONED SYSTEMS WILL OPERATE. | Crash: No Fire: No | 700 |
| Aug 2020 | ENGINE | TL* THE CONTACT OWNS A 2020 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE KEY CEASED IN THE IGNITION AND THE VEHICLE WOULD NOT START. SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED INCLUDING THE CHECK ENGINE WARNING LIGHT. THE CONTACT STATED THAT SEVERAL UNKNOWN DEALERS WERE CONTACTED BY PHONE. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC WAS ABLE TO GET THE VEHICLE STARTED HOWEVER, THE CHECK ENGINE WARNING LIGHT WAS AGAIN ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE HAD BEEN TAKEN FIVE TIMES TO SEVERAL UNKNOWN DEALERS WITH THE PURGE VALVE BEING REPLACED THREE TIMES. THE VEHICLE WAS TAKEN TO JIM BROWNE CHEVROLET BUICK GMC OF DADE CITY (10741 U S 301, DADE CITY, FL 33525, (352) 567-1222) AND REMAINED AT THE DEALER WHILE THE MECHANICS ATTEMPTED TO DUPLICATE THE FAILURE BY DRIVING THE VEHICLE OVER SEVERAL DAYS AND SEVERAL MILES. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO THE DEALER AND PROVIDED A CASE NUMBER. THE CONTACT WAS ALSO PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 13,900. | Crash: No Fire: No | 13,900 |