Complaint volume
456 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Volkswagen Atlas Complaints
456 consumer-submitted complaints on record for the 2019 Volkswagen Atlas, grouped by component category.
456 Total complaints
7 Crash reports
0 Fire reports
9 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are air bags, forward collision avoidance, service brakes. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 7 crash reports, 0 fire reports, 9 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 135 complaints, with an average reported failure mileage of 20,040 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to air bags, forward collision avoidance, service brakes?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Volkswagen Atlas?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Volkswagen Atlas
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Volkswagen Atlas complaints?
7 Crash
0 Fire
9 Injury
0 Fatality
7 Towed
4 Medical attention
What are the most common 2019 Volkswagen Atlas complaint categories?
AIR BAGS 110
FORWARD COLLISION AVOIDANCE 36
SERVICE BRAKES 26
UNKNOWN OR OTHER 26
STEERING 21
ENGINE 19
ELECTRICAL SYSTEM 12
ELECTRICAL SYSTEM,SERVICE BRAKES 12
POWER TRAIN 12
FUEL/PROPULSION SYSTEM 8
456 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2024 | ELECTRICAL SYSTEM,AIR BAGS | Manufacturer says they don't have the part to fix the Recall issue | Crash: No Fire: No | Unknown |
| Jun 2024 | FORWARD COLLISION AVOIDANCE | Overcast day. No rain, dry roads. 60 degree weather. Dash displayed forward collision warning (in red) and emergency brakes applied. Nothing in the road, no vehicles around. Thankfully I was driving slowly in the city and no vehicles behind me. | Crash: No Fire: No | Unknown |
| May 2024 | ELECTRICAL SYSTEM | I work for an Automotive Tool supplier and closely follow ADAS calibration information. I’ve noticed a sharp uptick of posts and comments that ADAS systems calibration equipment produced by Autel and Topdon are often providing incorrect and inaccurate calibration information. The latest comment I saw today was a user calibrated a 2019 VW Atlas using an Autel ADAS calibration stand and the vehicle did not function correctly after the calibration. He discovered the information provided by the tool was drastically incorrect. How are Autel and Topdon still allowed to sell tools that are incorrectly calibrating sensitive safety systems in the US? These tools by Autel and Topdon will cause ADAS systems to function incorrectly in emergency situations. | Crash: No Fire: No | Unknown |
| May 2024 | STEERING,UNKNOWN OR OTHER | The vehicle would start from the remote and upon getting into the vehicle the push start won’t engage with the steering wheel locking and the vehicle being inoperable. The steering will will make locking mechanism sounds and the vehicle won’t start. The vehicle will then not turn on and I am unable to drive. It has sputtered for weeks now yet it turns on and I am able to drive. When first purchasing the vehicle the engine had to be replaced as it backfired and went out the same start stop issue was present then. | Crash: No Fire: No | Unknown |
| Apr 2024 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | The ABS or AES malfunctioned while driving. The brakes were automatically applied, without warning, with a medium amount of traffic and vehicles behind me. This poses a significant safety issue to myself and others when the brakes get applied without warning. A vehicle behind me had to swerve to avoid rear-ending me and others had to go around me on an onramp to the highway. I am taking my vehicle to Volkswagen of Waco today to have this issue looked at. I am also looking into a dashcam to see if I can get the issue on camera in case the dealership isn't able to duplicate the issue. This issue has occurred other times, this has not been an isolated incident. I do get a faulty brake booster light while the vehicle is braking so there is no warning before it happens, just me flying into my steering wheel. | Crash: No Fire: No | Unknown |
| Apr 2024 | LANE DEPARTURE,BACK OVER PREVENTION | The blind spot monitor and rear traffic alert have now turned themselves off 3 times. Each time it will not turn back on by selecting in menu. All 3 incidents have required a trip to the dealer to fix. This is dangerous because when you start the car, there is no warning that they are not on. | Crash: No Fire: No | Unknown |
| Apr 2024 | SEATS | The seat unlocked indicator does not activate showing that the seat is locked and safe to sit in. I informed the dealer in 2019 and filed a complaint when my child’s car seat was in an unlocked seat. | Crash: No Fire: No | Unknown |
| Apr 2024 | UNKNOWN OR OTHER | . | Crash: No Fire: No | Unknown |
| Mar 2024 | AIR BAGS | Recall 23V215 has been open for a year with no remedy in sight. The vehicle's front passenger seat is critical to transporting my family from place to place as our other vehicle does not fit our entire family. We are forced to unsafely operate our VW Atlas on occasion, significantly increasing risk of a family member being harmed in a collision scenario. | Crash: No Fire: No | Unknown |
| Mar 2024 | AIR BAGS | 11 months since recall and VW has no fix!! This is not timely and continues to affect passenger safety inthe vehicle! How can you get VW to remedy or force them to buy back vehicles at a fair price!! | Crash: No Fire: No | Unknown |
| Mar 2024 | AIR BAGS | The contact owns a 2019 Volkswagen Atlas. The contact was notified of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Mar 2024 | AIR BAGS | It has been nearly a year since Volkswagen announced a recall effecting airbags in the Atlas. My warning lights continue to go off intermittently. I have brought this to the attention of Volkswagen many times, to no avail. The recommendation is to not drive with a passenger in the passenger seat. Well, it has been a year, I bought this car to seat six. With no solution in sight, I feel I am being taken advantage of and was sold a lemon. I would like pressure to be put on Volkswagen to correct the problem so my family can drive this vehicle with confidence, since that is what I spent my money for. | Crash: No Fire: No | Unknown |
| Mar 2024 | AIR BAGS | The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was contacted and was unable to confirm when the parts would become available. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Mar 2024 | AIR BAGS | The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the front passenger’s side air bag warning light remained illuminated while operating the vehicle. The failure mileage was 10,000. VIN tool confirms parts not available. | Crash: No Fire: No | 10,000 |
| Mar 2024 | AIR BAGS | This passenger seat sensor recall has been going on for almost a year that I should not have a passenger in my car???? | Crash: No Fire: No | Unknown |
| Mar 2024 | AIR BAGS | In April 2023, VW issued a recall on the passenger side airbags. Recall number 69FB for 2018-2020 VW Atlas. It is now coming up on a year since this recall with no remedy in site. I have been trying to trade in or sell my vehicle and being told by multiple dealerships they cannot take the vehicle due to the open recall. Their main reason is due to the fact this recall has no remedy. How long does a manufacturer have to fix open recalls before they have to compensate the customer for their inconvenience. | Crash: No Fire: No | Unknown |
| Mar 2024 | AIR BAGS | The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Mar 2024 | UNKNOWN OR OTHER | Dripping water from roof center control and wet on interior when it’s rain. | Crash: No Fire: No | Unknown |
| Mar 2024 | AIR BAGS | - The passenger airbag system has a malfunction (recall) that can cause it to go off or not go off when it's supposed to -No one can ride in my front passenger seat and no one has been able to ride in the front passenger seat since 3-29-2023. Almost 1 year. -Yes, the recall has been confirmed and known about for almost a year now. -No, the vehicle manufacturer hasn't even reached out to me. -There were no witnessed malfunctions related to the airbag system. | Crash: No Fire: No | Unknown |
| Feb 2024 | SERVICE BRAKES | While driving approx 20MPH while turning a corner in a neighborhood, the FAULT BRAKE BOOSTER warning went off and braked my vehicle. The car continued to flash this warning and the brakes were not easily depressed (felt somewhat like when ABS happens in icy roads). This happened multiple times until I could get home.Took the vehicle to VW dealer and they replaced a sensor. 3 weeks later the same warning and braking situation happened while in a parking lot. Returned to dealer and still being evaluated. Online, this is a recall for 2019 Atlas' but not for my VIN. Concerned this should be included in a recall. Worried for my safety as this has happened multiple times including after repair and causes the car brakes to go automatically and unexpectedly. | Crash: No Fire: No | Unknown |
| Feb 2024 | AIR BAGS | Unresolved airbag recall. | Crash: No Fire: No | Unknown |
| Feb 2024 | STRUCTURE | Faulty driver door lock actuator / micro switch. Below freezing drivers door (only) freezes. Only way to open door is from inside. Once door open, door latch does not re-engage resulting in you manually having to hold your door close while driving. This has happened multiple times over the years and this past January occurred 4 mornings in a row. No other doors ever impacted other than drivers door. Dealership aware of the issue but cannot replicate as the car warms up in their shop. VW corporate will not authorize any repair unless a fault code active. Despite calling the dealership while the problem is occurring they can not get repair approved since the car was not present at the time the issue was occurring. It is a severe safety issue having to manually hold your door closed while driving. | Crash: No Fire: No | Unknown |
| Feb 2024 | AIR BAGS | The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Feb 2024 | AIR BAGS | The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Feb 2024 | AIR BAGS,SEATS | This car has an active recall on it since April, 2023 with no known remedy. In the meantime, I'm not supposed to have a passenger sit in the front seat. My lease is ending. I cannot buy the car from the dealer because they won't sell it with an open recall. | Crash: No Fire: No | Unknown |