Complaint volume
456 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Volkswagen Atlas Complaints
456 consumer-submitted complaints on record for the 2019 Volkswagen Atlas, grouped by component category.
456 Total complaints
7 Crash reports
0 Fire reports
9 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are air bags, forward collision avoidance, service brakes. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 7 crash reports, 0 fire reports, 9 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 135 complaints, with an average reported failure mileage of 20,040 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to air bags, forward collision avoidance, service brakes?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Volkswagen Atlas?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Volkswagen Atlas
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Volkswagen Atlas complaints?
7 Crash
0 Fire
9 Injury
0 Fatality
7 Towed
4 Medical attention
What are the most common 2019 Volkswagen Atlas complaint categories?
AIR BAGS 110
FORWARD COLLISION AVOIDANCE 36
SERVICE BRAKES 26
UNKNOWN OR OTHER 26
STEERING 21
ENGINE 19
ELECTRICAL SYSTEM 12
ELECTRICAL SYSTEM,SERVICE BRAKES 12
POWER TRAIN 12
FUEL/PROPULSION SYSTEM 8
456 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Feb 2024 | AIR BAGS | I believe the manufacturer has exceeded a reasonable time for a recall remedy for the current recall. | Crash: No Fire: No | Unknown |
| Jan 2024 | AIR BAGS,SERVICE BRAKES | Electronic Brake keeps activating on its own. Passenger airbag warning light goes off when no one is in the seat. | Crash: No Fire: No | Unknown |
| Jan 2024 | VISIBILITY/WIPER | Windshield wiper falls out of alignment when operated in freezing temperatures. Maintenance log reports "Wiper caused by being stuck and being operated in weather conditions" | Crash: No Fire: No | Unknown |
| Jan 2024 | AIR BAGS | The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Jan 2024 | AIR BAGS | It has been over 9 months since VW issued a recall of the front passenger airbag. We were instructed not to use the front passenger seat. With children and sports equipment to haul around it is extremely inconvenient, bordering on making the vehicle obsolete with an inability to use the front passenger seat. We have not heard anything from VW regarding a fix and they have not responded to my attempts to contact them. | Crash: No Fire: No | Unknown |
| Jan 2024 | AIR BAGS | The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available. | Crash: No Fire: No | Unknown |
| Jan 2024 | AIR BAGS | The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Jan 2024 | AIR BAGS | I would like to file a formal complaint regarding the current recall on this vehicle. This recall has been a known issue since March 29, 2023 and as of today's date there is no found resolution. The suggestion from VW is that no individual ride in the passenger front seat until the issue is resolved. It is completely unrealistic and unreasonable to ask any individual to abide by this suggestion for this long of a time period. I am unable to use my vehicle to travel anywhere with the whole family unless they all sit in the back. VW needs to come up with a solution for fixing the recall immediately. | Crash: No Fire: No | Unknown |
| Jan 2024 | AIR BAGS | The contact owns a 2019 Volkswagen Atlas. The contact stated that the air bag warning light was illuminated. The contact's father was concerned about driving in the vehicle and instead sat in the rear seats of the vehicle. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 30,500. VIN tool confirms parts not available. | Crash: No Fire: No | 30,500 |
| Jan 2024 | POWER TRAIN,AIR BAGS | The transmission at low speeds, while accelerating makes a grinding noise | Crash: No Fire: No | Unknown |
| Dec 2023 | AIR BAGS | My passenger airbag light has been showing an error light on and off since March of 2023. I’ve brought it to a Volkswagen dealership 2 separate times, and they advised me they didn’t have a fix for the issue. This is our family car that we HAVE to drive everyday to get to work and school. Everyday someone is at risk by riding in the passenger seat. It’s been 9 months of my family being at risk on the roads. I would like something to be done in regards to my vehicle asap so my family is safe. | Crash: No Fire: No | Unknown |
| Dec 2023 | AIR BAGS | We received a recall notice in May regarding the passenger airbag and Volkswagen still does not have a solution yet. | Crash: No Fire: No | Unknown |
| Dec 2023 | AIR BAGS | The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Ari Bags). The contact stated that the air bag warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the air bag needed to be replaced. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 25,000. VIN tool confirms parts not available. | Crash: No Fire: No | 25,000 |
| Dec 2023 | AIR BAGS | I purchased my 2019 VW ATLAS IN 2021 and was not aware there was an airbag recall issue. I moved to Florida from California last year and brought my vehicle to Gunther VW in Daytona FL because of this issue about 5 months ago. Mike Taylor the senior service manager acknowledge the problem with me and stated we should be notified shortly. Its been 5 months now. This car is not safe to drive and we are very upset now. What are we supposed to do with this car. [XXX] . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Dec 2023 | AIR BAGS | The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Dec 2023 | AIR BAGS | The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was contacted. The contact stated that the passenger’s seat air bag would display a deactivated message stating, that the "Air Bag Off" on the instrument panel while the seat was occupied. The manufacturer was made aware of the issue. The approximate failure mileage 39,000. VIN tool confirms parts not available. | Crash: No Fire: No | 39,000 |
| Dec 2023 | AIR BAGS | No incident, not a timely remedy for recall. Recall from March 2023, no remedy available in December 2023, 9 months later. | Crash: No Fire: No | Unknown |
| Dec 2023 | AIR BAGS | The contact owns a 2019 Volkswagen Atlas. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer, where an unknown part in the front passenger's side seat was replaced; however, the failure persisted. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 48,000. VIN tool confirms parts not available. | Crash: No Fire: No | 48,000 |
| Dec 2023 | AIR BAGS | I would like to file a complaint against VW for the outstanding recall. This recall was issued in March, it is now mid-December, and they still do not have a remedy available! 9 months is way too long to have a dangerous recall to be open (airbag issue) with no date for a remedy. Manufacturers should not be allowed to take this long to come up with a remedy! | Crash: No Fire: No | Unknown |
| Dec 2023 | AIR BAGS | The contact owns a 2013 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Dec 2023 | AIR BAGS | I have a recall on my car that has no fix and they ask us to not let anyone sit in the passenger seat. I don't see how this is a very safe approach to the fix. If this is the case I think all these cars should be taken off the road and not driven. I have a husband that has been in an accident on the passenger side and almost passed away. I refuse to put him in a car that is not to par with air bags. These cars should be deemed unsafe and taken off the road. This is not the first recall that I have had to deal with and I think it is crazy to have a car that my husband can ride in the front seat. The first recall was back in March now this one which started in May | Crash: No Fire: No | Unknown |
| Nov 2023 | AIR BAGS | On Saturday, November 18, 2023, at approximately 2100 hrs. my wife was returning home from a volunteer event traveling N/B SR-269 near MM 15.7 when she encountered an elk crossing the roadway in front of her. She subsequently hit the elk with the left front of our 2019 Volkswagen Atlas SEL. The impact collapsed the hood, grill, front bumper, and left fender. The driver and passenger door, left fender, and windshield were also severely damaged. The entire front windshield was shattered and collapsed into the front passenger compartment. What did not happen was the activation of the front and side airbags. I believe the impact was sufficient for the system to deploy and it appears to me that the passenger airbag system failed in this collision. Failure of the airbag system is potentially life-threatening. The vehicle is currently in a towing company impound yard waiting for inspection from our insurance adjuster. Accident Location: SR-269 MM 15.7 Ravalli County, Montana | Crash: Yes Fire: No Towed | Unknown |
| Nov 2023 | AIR BAGS | The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the RECALL repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Nov 2023 | AIR BAGS | The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the air bag warning light was intermittently illuminated. The vehicle was taken to the dealer and a second dealer, Volkswagen of Wesley Chapel (26500 Silver Maple Pkwy, Wesley Chapel, FL 33544) where the air bag warning light was reset several times; however, the failure persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 15,000. VIN tool confirms parts not available. | Crash: No Fire: No | 15,000 |
| Nov 2023 | POWER TRAIN | MY Volkswagen atlas Transmission appears to be making a grinding, screeching or squealing noise when accelerating at low speeds. Sounds to me like a bad torque converter but its not a normal noise. It also seems to not accelerate when this noise happens and if it stops when I pull into traffic I'll get hit. I took it to a dealer in NJ, said he has had others complain and that there is nothing they can do. My car is till under warranty, but they refuse to fix it. Its not safe!!! | Crash: No Fire: No | Unknown |