Complaint volume
465 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Volkswagen Atlas Complaints
465 consumer-submitted complaints on record for the 2019 Volkswagen Atlas, grouped by component category.
465 Total complaints
7 Crash reports
0 Fire reports
9 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are air bags, forward collision avoidance, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 7 crash reports, 0 fire reports, 9 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 137 complaints, with an average reported failure mileage of 20,914 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to air bags, forward collision avoidance, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Volkswagen Atlas?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Volkswagen Atlas
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Volkswagen Atlas complaints?
7 Crash
0 Fire
9 Injury
0 Fatality
7 Towed
4 Medical attention
What are the most common 2019 Volkswagen Atlas complaint categories?
AIR BAGS 111
FORWARD COLLISION AVOIDANCE 36
UNKNOWN OR OTHER 28
SERVICE BRAKES 26
STEERING 21
ENGINE 19
ELECTRICAL SYSTEM 12
ELECTRICAL SYSTEM,SERVICE BRAKES 12
POWER TRAIN 12
FUEL/PROPULSION SYSTEM 8
465 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2024 | AIR BAGS | In April 2023, VW issued a recall on the passenger side airbags. Recall number 69FB for 2018-2020 VW Atlas. It is now coming up on a year since this recall with no remedy in site. I have been trying to trade in or sell my vehicle and being told by multiple dealerships they cannot take the vehicle due to the open recall. Their main reason is due to the fact this recall has no remedy. How long does a manufacturer have to fix open recalls before they have to compensate the customer for their inconvenience. | Crash: No Fire: No | Unknown |
| Mar 2024 | UNKNOWN OR OTHER | Dripping water from roof center control and wet on interior when it’s rain. | Crash: No Fire: No | Unknown |
| Mar 2024 | AIR BAGS | - The passenger airbag system has a malfunction (recall) that can cause it to go off or not go off when it's supposed to -No one can ride in my front passenger seat and no one has been able to ride in the front passenger seat since 3-29-2023. Almost 1 year. -Yes, the recall has been confirmed and known about for almost a year now. -No, the vehicle manufacturer hasn't even reached out to me. -There were no witnessed malfunctions related to the airbag system. | Crash: No Fire: No | Unknown |
| Feb 2024 | SERVICE BRAKES | While driving approx 20MPH while turning a corner in a neighborhood, the FAULT BRAKE BOOSTER warning went off and braked my vehicle. The car continued to flash this warning and the brakes were not easily depressed (felt somewhat like when ABS happens in icy roads). This happened multiple times until I could get home.Took the vehicle to VW dealer and they replaced a sensor. 3 weeks later the same warning and braking situation happened while in a parking lot. Returned to dealer and still being evaluated. Online, this is a recall for 2019 Atlas' but not for my VIN. Concerned this should be included in a recall. Worried for my safety as this has happened multiple times including after repair and causes the car brakes to go automatically and unexpectedly. | Crash: No Fire: No | Unknown |
| Feb 2024 | AIR BAGS | Unresolved airbag recall. | Crash: No Fire: No | Unknown |
| Feb 2024 | STRUCTURE | Faulty driver door lock actuator / micro switch. Below freezing drivers door (only) freezes. Only way to open door is from inside. Once door open, door latch does not re-engage resulting in you manually having to hold your door close while driving. This has happened multiple times over the years and this past January occurred 4 mornings in a row. No other doors ever impacted other than drivers door. Dealership aware of the issue but cannot replicate as the car warms up in their shop. VW corporate will not authorize any repair unless a fault code active. Despite calling the dealership while the problem is occurring they can not get repair approved since the car was not present at the time the issue was occurring. It is a severe safety issue having to manually hold your door closed while driving. | Crash: No Fire: No | Unknown |
| Feb 2024 | AIR BAGS | The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Feb 2024 | AIR BAGS | The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Feb 2024 | AIR BAGS,SEATS | This car has an active recall on it since April, 2023 with no known remedy. In the meantime, I'm not supposed to have a passenger sit in the front seat. My lease is ending. I cannot buy the car from the dealer because they won't sell it with an open recall. | Crash: No Fire: No | Unknown |
| Feb 2024 | AIR BAGS | I believe the manufacturer has exceeded a reasonable time for a recall remedy for the current recall. | Crash: No Fire: No | Unknown |
| Jan 2024 | AIR BAGS,SERVICE BRAKES | Electronic Brake keeps activating on its own. Passenger airbag warning light goes off when no one is in the seat. | Crash: No Fire: No | Unknown |
| Jan 2024 | VISIBILITY/WIPER | Windshield wiper falls out of alignment when operated in freezing temperatures. Maintenance log reports "Wiper caused by being stuck and being operated in weather conditions" | Crash: No Fire: No | Unknown |
| Jan 2024 | AIR BAGS | It has been over 9 months since VW issued a recall of the front passenger airbag. We were instructed not to use the front passenger seat. With children and sports equipment to haul around it is extremely inconvenient, bordering on making the vehicle obsolete with an inability to use the front passenger seat. We have not heard anything from VW regarding a fix and they have not responded to my attempts to contact them. | Crash: No Fire: No | Unknown |
| Jan 2024 | AIR BAGS | The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Jan 2024 | AIR BAGS | The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Jan 2024 | AIR BAGS | The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available. | Crash: No Fire: No | Unknown |
| Jan 2024 | AIR BAGS | I would like to file a formal complaint regarding the current recall on this vehicle. This recall has been a known issue since March 29, 2023 and as of today's date there is no found resolution. The suggestion from VW is that no individual ride in the passenger front seat until the issue is resolved. It is completely unrealistic and unreasonable to ask any individual to abide by this suggestion for this long of a time period. I am unable to use my vehicle to travel anywhere with the whole family unless they all sit in the back. VW needs to come up with a solution for fixing the recall immediately. | Crash: No Fire: No | Unknown |
| Jan 2024 | AIR BAGS | The contact owns a 2019 Volkswagen Atlas. The contact stated that the air bag warning light was illuminated. The contact's father was concerned about driving in the vehicle and instead sat in the rear seats of the vehicle. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 30,500. VIN tool confirms parts not available. | Crash: No Fire: No | 30,500 |
| Jan 2024 | POWER TRAIN,AIR BAGS | The transmission at low speeds, while accelerating makes a grinding noise | Crash: No Fire: No | Unknown |
| Dec 2023 | AIR BAGS | My passenger airbag light has been showing an error light on and off since March of 2023. I’ve brought it to a Volkswagen dealership 2 separate times, and they advised me they didn’t have a fix for the issue. This is our family car that we HAVE to drive everyday to get to work and school. Everyday someone is at risk by riding in the passenger seat. It’s been 9 months of my family being at risk on the roads. I would like something to be done in regards to my vehicle asap so my family is safe. | Crash: No Fire: No | Unknown |
| Dec 2023 | AIR BAGS | We received a recall notice in May regarding the passenger airbag and Volkswagen still does not have a solution yet. | Crash: No Fire: No | Unknown |
| Dec 2023 | AIR BAGS | The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Ari Bags). The contact stated that the air bag warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the air bag needed to be replaced. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 25,000. VIN tool confirms parts not available. | Crash: No Fire: No | 25,000 |
| Dec 2023 | AIR BAGS | I purchased my 2019 VW ATLAS IN 2021 and was not aware there was an airbag recall issue. I moved to Florida from California last year and brought my vehicle to Gunther VW in Daytona FL because of this issue about 5 months ago. Mike Taylor the senior service manager acknowledge the problem with me and stated we should be notified shortly. Its been 5 months now. This car is not safe to drive and we are very upset now. What are we supposed to do with this car. [XXX] . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Dec 2023 | AIR BAGS | The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Dec 2023 | AIR BAGS | No incident, not a timely remedy for recall. Recall from March 2023, no remedy available in December 2023, 9 months later. | Crash: No Fire: No | Unknown |