Complaint volume
453 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Toyota Highlander Complaints
453 consumer-submitted complaints on record for the 2019 Toyota Highlander, grouped by component category.
453 Total complaints
22 Crash reports
1 Fire reports
12 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, fuel/propulsion system, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 22 crash reports, 1 fire report, 12 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 139 complaints, with an average reported failure mileage of 27,463 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, fuel/propulsion system, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Toyota Highlander?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Toyota Highlander
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Toyota Highlander complaints?
22 Crash
1 Fire
12 Injury
0 Fatality
27 Towed
7 Medical attention
What are the most common 2019 Toyota Highlander complaint categories?
POWER TRAIN 149
FUEL/PROPULSION SYSTEM 48
UNKNOWN OR OTHER 45
ELECTRICAL SYSTEM 19
FUEL SYSTEM, GASOLINE 16
ENGINE 12
AIR BAGS 9
ENGINE,FUEL/PROPULSION SYSTEM 9
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM 8
POWER TRAIN,ENGINE 8
453 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Sep 2020 | ELECTRICAL SYSTEM | THE COMPUTER/RADIO AUTOMATICALLY SHUTS ITSELF OFF AND THEN REBOOTS. IT HAS DONE THIS TOO MANY TIMES TO COUNT. IT DOES THIS RANDOMLY AND UNEXPECTEDLY. IT BECOMES DANGEROUS BECAUSE I LIVE IN A STATE WHERE I AM NOT ALLOWED TO HOLD A PHONE WHILE DRIVING, SO WHEN I DON'T HAVE WIRELESS PHONE CAPABILITY IT IS VERY DISRUPTIVE. IT IS ALSO DANGEROUS AND INCONVENIENT WHEN IT HAPPENS WHEN I'M USING NAVIGATION IN AN UNFAMILIAR PLACE, I AM LEFT STRANDED. THERE HAVE BEEN TIMES WHEN IT CONTINUES TO REBOOT CONTINUOUSLY DURING MY TRIP TO OR FROM SOMEPLACE. I HAVE BEEN TO THE DEALERSHIP 5 TIMES TO HAVE MY COMPUTER RESET/REBOOTED AND THE PROBLEM STILL OCCURS. THE SECOND TIME I TOOK IT, THE TECHNICIAN LEFT THE SERVICE TICKET OPEN SO THAT EACH TIME I TOOK IT AFTER THAT THEY WERE PUTTING THE "REPAIR" UNDER THE SAME TICKET SO THAT IT ONLY SHOWED AS 1 REPAIR! I NOW KNOW OF AT LEAST 5 OTHER PEOPLE HAVING THE EXACT SAME PROBLEM BETWEEN TOYOTA HIGHLANDERS AND TOYOTA 4 RUNNERS. MY VEHICLE HAS BEEN BOTH STATIONARY AND IN MOTION WHILE THE AUTOMATIC SHUTOFF OF THE COMPUTER SYSTEM OCCURRED. OF COURSE THE DEALERSHIP ALWAYS SAYS MY COMPUTER NEVER SHUTS OFF WHILE MY VEHICLE IS THERE, EVEN THOUGH IT DOES IT WHEN I DRIVE OFF THE LOT, SO I RECORDED VIDEO OF THE RADIO/COMPUTER SHUTTING OFF WHILE I WAS DRIVING AND SHOWED IT TO THEM. I WOULD HATE FOR THE PROBLEM TO ESCALATE OR BECOME MORE DANGEROUS. | Crash: No Fire: No | 2,500 |
| Sep 2020 | UNKNOWN OR OTHER | DRCC MALFUNCTION. WHILE APPROACHING A SLOWER VEHICLE ON A HIGHWAY, THE CAR DECELERATES. IF WHILE DECELERATING I CHANGE LANES, THEN THE SYSTEM DOES NOT "SEE" THE CAR IN FRONT IN THE NEW LANE AND STARTS ACCELERATING TOWARDS THE CAR FULL SPEED APPROACHING THE CAR AND POTENTIALLY CRASHING INTO IT. THIS HAS HAPPENED SEVERAL TIMES AND I THINK I CAN REPLICATE IT. | Crash: No Fire: No | 5,000 |
| Sep 2020 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | 2019 TOYOTA HIGHLANDER HYBRID. TODAY EXACTLY ONE YEAR FROM PURCHASE IT STALLED ON A BUSY PUBLIC ROADWAY FOR THE 4TH TIME. WITH THE 4 INCIDENTS IN JUNE, JULY, & SEPT 2020, THE CAR, WITHOUT WARNING 1."POWERED DOWN" ALMOST IMMEDIATELY TO A DANGEROUS SLOW POINT WITH NO ACCELERATION IN RESPONSE TO PRESSING GAS PEDAL IN THE FOLLOWING LOCATIONS: A HIGH TRAFFIC MAJOR URBAN BRIDGE(40MPH); INTERSTATE HIGHWAY(75MPH); COMING INTO BUSY CITY INTERSECTION(5 -10MPH); COUNTRY HIGHWAY (45MPH) 2.POWER STEERING WAS SLOW AND DIFFICULT. 3.MASTER WARNING LIGHT ACTIVATED. AUDIBLE TONE/CONSTANT BEEPING ACTIVATED. "HYBRID SYSTEM MALFUNCTION., PULL OVER TO SAFETY, CALL DEALER, CHECK ENGINE, PCS" , AND MULTIPLE OTHER WARNINGS. 4.WITHIN MOMENTS THE CAR COMPLETELY DIED (BEFORE I COULD SEEK LEGAL AND/OR SAFE PARKING.) SAFE PARKING REQUIRED MULTIPLE ATTEMPTS. IN JULY (ILLINOIS) THE CAR REQUIRED TOWING OFF VERY BUSY INTERSTATE HIGHWAY. ASSESSED AS "NO ISSUES". WITHIN ONE HOUR A MINI-SERIES OF SPUTTERING, CHOKING, STALLINGS IN CITY INTERSECTION, DEALERSHIP THEN KEPT OUR VEHICLE OVERNIGHT. MORE LENGTHY DIAGNOSTICS "THREW" FUEL CODES. BAD GASOLINE? TODAY CAR SHOULD HAVE BEEN TOWED BUT TOYOTA ROADSIDE ASSISTANCE DENIED MY VIN & PHONE# EXISTED IN THEIR DATABASE. HOME DEALERSHIP CONFIRMS I AM, WITHOUT DOUBT, IN DATABASE. DURING HOUR+WAIT FOR ASSISTANCE, DASH CLEARED OF ALL WARNINGS W/ IGNITION. HOME DEALERSHIP ADVISED DRIVING TO CLOSEST DEALERSHIP.5 MILES. MY CAR CURRENTLY SITS IN A MISSOURI TOY. DEALERSHIP W/ FUEL PUMP SUSPECT. I WAS TOLD REPAIRS COULD TAKE UP TO A WEEK. 97 FUEL PUMPS CURRENTLY BACK ORDERED IN PARTS SYSTEM. 20,500 MILES/ALL SERVICE PLAN REQUIREMENTS MET PROMPTLY. I HAVE ALL INSPECTION FORMS/SERVICE RECEIPTS. NO ABILITY TO UPLOAD DOCUMENTS NOW BUT WOULD LIKE TO BE CONTACTED BY NHTSA FOR MORE INFORMATION AND TO SHARE SERVICE DOCUMENTS. | Crash: No Fire: No | 15,000 |
| Sep 2020 | FUEL/PROPULSION SYSTEM | MY VEHICLE WAS UNDER RECALL NO. 20V-012 SINCE MARCH OF THIS YEAR. I CALLED THE TOYOTA DEALERSHIP AT LEAST TWICE TO ASK ABOUT IT & WAS TOLD THERE WAS NO FIX FOR IT AT THE TIMES I INQUIRED. I WAS ALSO TOLD THAT I WOULD BE NOTIFIED WHEN A FIX WAS AVAILABLE. I NEVER RECEIVED A NOTICE. ON 9/15/20 I WAS MAKING A TURN OUT OF A PARKING LOT ONTO A CITY STREET WHEN THE CAR BEGAN HESITATING & MADE ONLY HALTING MOVEMENTS. IT WOULD NOT ACCELERATE BEYOND ABOUT 3-4 MPH. THE CHECK ENGINE WARNING LIGHT CAME ON ALONG WITH A LOW FUEL PRESSURE MESSAGE & A MESSAGE TO TAKE THE CAR TO A DEALER. FORTUNATELY, I WAS ABLE TO PUT ON THE HAZARD LIGHTS & SLOWLY LIMP INTO ANOTHER ENTRANCE TO THE PARKING LOT. THE CAR HAD TO BE TOWED TO THE DEALERSHIP. THE DEALERSHIP NOTIFIED ME THE FOLLOWING DAY THAT THE PROBLEM WAS THE FAULTY FUEL PUMP THAT WAS UNDER RECALL & THEY JUST HAPPENED TO HAVE THE PARTS NEEDED FOR REPAIR. GREAT. GLAD TO HAVE THE VEHICLE FIXED. MY QUESTION IS...WHY DIDN'T I EVER GET A NOTICE THAT A SOLUTION TO THE PROBLEM WAS AVAILABLE? IT WOULD HAVE BE NICE TO AVOID THE HAZARDOUS EVENT THAT OCCURRED. I HOPE THAT TOYOTA WILL STEP UP TO THE PLATE & NOTIFY OTHER OWNERS OF THIS VEHICLE THAT THEY ARE ABLE TO HAVE THE REPAIR DONE. PLUS, 6 MONTHS TO COME UP WITH A SOLUTION FOR A RECALL REPAIR SEEMS EXTRAORDINARY LONG. | Crash: No Fire: No | 11,214 |
| Sep 2020 | FUEL/PROPULSION SYSTEM | GAS SPILLING AFTER FUEL PUMP RECALL*** EVER SINCE FUEL PUMP RECALL WAS DONE ON 08/15/2020, THE CAR IS LEAVING ME IN A DANGEROUS SITUATION WHEN I FILL MY GAS TANK IN THE GAS STATION AND IT'S SPILLING OUT GAS EVEN AFTER THE PUMP NOZZLE CUTS OFF. THIS HAPPENED TWICE ( ACTUALLY 3 TIMES) AND STARTED ONLY AFTER THIS RECALL WAS DONE. LAST NIGHT (9/6/2020) WHEN I WAS FILLING GAS IN A GAS STATION ABOUT 50 MILES FROM HOME, IT DID SPRAYOUT/SPILLED A LARGE AMOUNT OF GAS ( ALMOST HALF GALLON ) INTO THE GROUND LEAVING ME IN AN EXTREMELY DANGEROUS SITUATION. SO I DROVE BACK TO WHERE I LIVE AND WENT INTO A SONOCO TO CONFIRM THE ISSUE. THIS TIME THE GAS GOT SPILLED EVEN AFTER THE PUMP NOZZLE CUT OFF AND STOPPED PUMPING. ALMOST A QUARTER GALLON GAS SPILLED OUT. WHEN IT HAPPENED FOR THE FIRST TIME ON AUGUST 24TH (08/24/2020) WHEN I FILLED THE GAS FOR THE FIRST TIME AFTER THIS RECALL I DIDN'T QUITE REALIZE WHAT WAS GOING ON AND FOR SURE IT WAS MY CAR. AFTER FILLING THE GAS TANK IN THE GAS STATION I FELT MY SHOES WERE SLEEPY AND I COULD FEEL GAS ON THE GROUND. NEXT DAY MORNING I STARTED SMELLING GAS AND WENT TO SEE THE BACK OF THE CAR AND I COULD SEE SOME DROPS. APPARENTLY THAT WAS LIQUID GAS DROPPING OFF BEING THE TANK STILL FULL. | Crash: No Fire: No | 6,500 |
| Aug 2020 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | 2019 HIGHLANDER PURCHASED 12/2019. I GUESS I AM LUCKY, MINE HAS NOT STALLED YET. VERY POOR THROTTLE RESPONSE. TAKEN TO AUTIO NATION TOYOTA FT MYERS 3 TIMES INCLUDING HAVING A REGIONAL REP THERE. HE CLAIMS MINE IS OPERATING WITHIN FACTORY SPECS. SUPPOSEDLY MINE IS NOT A PART OF THE FUEL PUMP ISSUE. NOT THAT IT MATTERS TOYOTA SAYS THE PARTS ARE NOT AVAILABLE. FACTORY REP SAYS MINE HAS 41 COMPUTERS. WHAT COULD POSSIBLY GO WRONG? YEH RIGHT LOOK AT THIS WEB SITE AND SEE THE SIMILAR COMPLAINTS ACROSS THE TOTAL TOYOTA LINE INCLUDING LEXUS. WARNING IF YOU HAVE THE LANE DEPARTURE FEATURE (LDA) BE EXTRA CAREFU. IF THE LDA ACTIVATES AND YOURS IS ONE WITH THE LACK OF THROTTLE RESPONSE, IT MAY END UP MOVING YOU INTO ANOTHER LANE OR OFF THE ROADWAY.IT HAS HAPPENED TO ME. ACCCELRATER SHIFTED WAT DOWN AND ALMOST PUT ME IN ANOTHER LANE. LUCKILY NO OTHER VEHICLES PRESENT HOW MANY BODY BAGS WILL IT TAKE TO FORCE THE FEDS TO ACT? OH I FORGOT. THEY ARE NEEDED ELSE WHERE. TOYOTA WINS Y MORE LIKE A THUNDERSTORM. IF YOU BOTHER TO SCAN THIS FED WEB SITE YOU WILL SEE ALL TH ALL I KNOW IS TO THE CAR BUCKS, FAILS TO RESPOND TO NORMAL ACCELERATION, OR OVER DOWNSHIFTS. SO FAR I HAVEN'T TAKEN OUT ANY OTHER VHICLE ,PERSON, OR ME. IF YOUR VEHICLE IS EQUIPPED WITH THE LANE DEPARTURE FEATURE (LDA) WATCH OUT IF YOU TRYING TO ACCELERATE, MINE LDA ACTIVATED, AND ALMOST PUT ME IN ANOTHER LANE. LUCKLY THERE WASN'T ANOTHER ANOTHER CAR THERE. READ ALL THE SIMILAR COMPLAINTS ON THIS FEDERAL WEBSITE COVERING ALL MODELS OF THE TOYOTA BRAND (LEXUS INCLUDED) WITH THE 8 SPEED TRANSMISSION AND SEE NOTHING IS BEING DONE BY TOYOTA OR THE FEDS. I WONDER IF THE FEDS NEED A BODY BAG COUNT TO TAKE ACTION. OH I FORGOT THE BAGS ARE NEEDED ELSE WHERE AND TOYOTA WILL WIN. | Crash: No Fire: No | 2,800 |
| Aug 2020 | TIRES | TL THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER EQUIPPED WITH BRIDGESTONE TIRES, TIRE LINE: DUELER H/L 422 ECOPIA, TIRE SIZE: P245/60/R18 TIRES, DOT NUMBER (NOT PROVIDED). THE CONTACT STATED THAT THE TREADWEAR ON THE ORIGINAL TIRES WERE WEARING AT AN ALARMING RATE. THE CONTACT STATED THAT WHILE DRIVING ON WET SURFACES, THE TIRES PERFORMED LIKE DRIVING ON ICE. THE VEHICLE WAS TAKEN TO A TIRE DEALER WHO INSPECTED THE TREADWEAR AND QUOTED THE TREADWEAR AT 7/32NDS WHEN THEY SHOULD BE REPLACED AT 4/32NDS. THE CONTACT CALLED THE TIRE MANUFACTURER AND WAS INFORMED THAT WARRANTY COVERAGE FOR THE TIRES WERE NOT COVERED BY THE TIRE MANUFACTURER. THE CONTACT WAS INFORMED THAT THE WARRANTY ONLY COVERED TIRE DEFECTS. THE VEHICLE WAS TAKEN TO A BRIDGESTONE TIRE SHOP AND IT WAS STATED THAT THE TIRES NEEDED TO BE REPLACED. THE CONTACT PLACED A SECOND CALL TO THE MANUFACTURER AND INFORMED THE REPRESENTATIVE WHAT THE BRIDGESTONE TIRE SHOP STATED. THE TIRE MANUFACTURER REFUSED TO PROVIDE ASSISTANCE BECAUSE THE TIRES WERE THE ORIGINAL EQUIPMENT. THE VEHICLE MANUFACTURER REFERRED THE CONTACT TO THE DEALER. THE DEALER STATED THAT THERE WAS NOTHING WRONG WITH THE TIRES. THE TIRES WERE NOT REPLACED. THE FAILURE MILEAGE WAS 9,000. | Crash: No Fire: No | 9,000 |
| Aug 2020 | FUEL/PROPULSION SYSTEM | FUEL PUMP RECALL - CAR STUTTER OR HESIATATES WHILE AT A RED LIGHT. DEALER GIVING ME THE RUN AROUND. THE PROBLEM IS INTERMITTEN | Crash: No Fire: No | 25,000 |
| Jul 2020 | FUEL/PROPULSION SYSTEM | ON TWO DIFFERENT OCCASIONS, 07/17/2020 AND 07/29/2020, MY VEHICLE CUT OFF/STALLED AFTER I HAVE ACCELERATED FROM A STOP LIGHT. AFTER I REACHED THE SPEED OF ABOUT 15 MPH AND THEN FOR NO APPARENT REASON THE ENGINE SHUT OFF FOR 3-4 SECONDS WHILE MY FOOT WAS STILL DEPRESSED ON THE ACCELERATOR. THEN JUST AS SUDDEN, THE ENGINES POWER COMES BACK ON AND JERKS ALL PASSENGERS BACK IN THEIR SEATS.I NEVER TOUCHED THE BRAKE DURING BOTH OCCURRENCES.THE BOTH TIMES IT HAPPENED I WAS ON A MULTI LANE CITY STREET.THE ISSUE HERE IS THAT BY MY VEHICLE STOPPING SUDDENLY WITHOUT APPLYING THE BRAKE MY BRAKE TAIL LIGHTS WILL NOT WARN THE DRIVER BEHIND ME, AND HE MAY IF HE IS NOT PAYING ATTENTION REAR END MY VEHICLE. THIS HAPPENED ON TWO | Crash: No Fire: No | 6,376 |
| Jul 2020 | FUEL/PROPULSION SYSTEM | TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STANDING START THE VEHICLE WOULD SUDDENLY ACCELERATE AND IMMEDIATELY HESITATE BEFORE ACCELERATING AND OPERATING AS NORMAL. THE FAILURE HAD OCCURRED ON 2 SEPARATE OCCASIONS. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED AFTER THE RECALL REMEDY WAS PERFORMED FOR THE NHTSA RECALL CAMPAIGN NUMBER 20V012000(FUEL SYSTEM). THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE DEALER TOYOTA OF SARASOTA LOCATE AT 7435 TAMIAMI TRAIL SARASOTA FL. AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,250. | Crash: No Fire: No | 6,250 |
| Jul 2020 | FUEL SYSTEM, GASOLINE | TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED LARRY H. MILLER CHRYSLER JEEP DODGE RAM ALBUQUERQUE LOCATED AT 5995 ALAMEDA BLVD NE, ALBUQUERQUE, NM 87113, AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS UNABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Jul 2020 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | WHILE DRIVING IN A CITY WARNINGS ON INSTRUMENT PANEL CAME ON: "HYBRID SYSTEM FAILED", "ALL WHEEL DRIVE FAILED", "TAKE CAR TO THE DEALER", AND THE CAR STOPPED. HAD TO HAVE IT TOWED TO THE DEALER. FOLLOWING DAY THE DEALER CALLED ME TO SAY THAT EVERYTHING IN THE CAR CHECKED OUT OK AND THEY COULDN'T DUPLICATE THE PROBLEM, I'M NOW VERY WEARY OF TAKING THE CAR ON A TRIP BECAUSE I DON'T KNOW WHEN IT MAY QUIT AGAIN. THE CAR JUST TURNED 10K MILES. | Crash: No Fire: No | 10,000 |
| Jul 2020 | FUEL/PROPULSION SYSTEM | WHILE DRIVING ON A CITY STREET IN BALTIMORE, MD ON VACATION AT ABOUT 35 MPH HAVING JUST CONE AROUND A BLIND CURVE MY VEHICLE'S ENGINE SHUT OFF AND WOULD NOT RESTART, GOT MULTIPLE MALFUNCTIONS ON THE DISPLAY. WE WERE ALMOST REAR ENDED MULTIPLE TIMES DUE TO THE VEHICLE BEING IN A LANE OF TRAFFIC FOR ABOUT AN HOUR AFTER IT SHUT OFF. HAD IT TOWED TO THE DEALER AND WAS TOLD THAT IT WAS THE FUEL PUMP. THE MECHANIC SAID THAT THE NON-HYBRID HAD A RECALL BUT SINCE WE HAVE A HYBRID IT ONLY HAS A TSB SO IT IS NOT COVERED BY THE RECALL 20V012000 EVEN THOUGH IT SHOULD BE AS THE ENTIRE GASOLINE FUEL SYSTEM IS THE SAME. I LOOKED UP THE RECALL INFORMATION AND THE HAZARD DESCRIBED HAPPENED TO ME EXCEPT WE DIDN'T CRASH. | Crash: No Fire: No | 47,000 |
| Jul 2020 | UNKNOWN OR OTHER,VISIBILITY | THE PANORAMIC SUNROOF EXPLODED | Crash: No Fire: No | 17,750 |
| Jul 2020 | FUEL/PROPULSION SYSTEM | TOYATA ISSUED A RECALL FOR A FAULTY LOW PRESSURE FUEL PUMP IN MAY BUT HAS NOT REPLACED IT IN MY CAR. | Crash: No Fire: No | Unknown |
| Jul 2020 | FUEL/PROPULSION SYSTEM | VEHICLE STALLS OUT SEVERAL TIMES. HAVE TAKEN IT TO DEALERSHIP BUT NO PROBLEM FOUND. WE WERE DRIVING THE VEHICLE MADE A TURN ONTO A MAJOR STREET DURING RUSH HOUR. IT STALLED OUT, WE JUST MADE IT TO THE SIDE OF THE ROAD. CAR FINALLY GAVE OUT AND DID NOT START AGAIN. THIS IS VERY DANGEROUS DUE TO POOR POWER WHILE DRIVING AND CAN ENDANGER PEOPLE IN THE CAR AS WELL AS SURROUNDING VEHICLES. | Crash: No Fire: No | 17,000 |
| Jul 2020 | FUEL SYSTEM, GASOLINE | TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS WERE AVAILABLE. *BF CONSUMER STATED FUEL PUMP WAS REPLACED BUT THE JARRING OF THE VEHICLE HAPPENED 2 MORE TIMES.*JB | Crash: No Fire: No | 6,250 |
| Jun 2020 | FUEL/PROPULSION SYSTEM | DEALER NOTIFIED ME OF A FUEL PROBLEM IN JANUARY AND STILL NOT FIX BY END OF JUNE--CAR STALLS AND RUNS BADLY AT LOW SPEEDS OR STOPPED AT LIGHT. *TR | Crash: No Fire: No | 1,200 |
| Jun 2020 | ELECTRONIC STABILITY CONTROL (ESC),ENGINE | TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE CHECK ENGINE AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED WITH A MESSAGE REFERRING THE CONTACT TO HAVE THE VEHICLE TAKEN TO THE NEAREST DEALER TO BE REPAIRED. THE VEHICLE WAS TAKEN TO KINGS TOYOTA (4700 FIELDS ERTEL RD, CINCINNATI, OH 45249) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS DIFFERENT FROM THE PREVIOUS FAILURE THE VEHICLE HAD EXPERIENCED IN WHICH THE SPARK PLUGS WERE REPLACED. THE TECHNICIAN REMOVED THE SPARK PLUGS AND THE COIL PACKS AND RELOCATED ANOTHER CYLINDER. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES AND WAS TAKEN TO THE SAME DEALER AND WAS INFORMED THAT 20 PERCENT OF ALCOHOL WAS FOUND IN THE FUEL INSTEAD OF THE RECOMMENDED 10 PERCENT IN THE FUEL MIXTURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 14,000. | Crash: No Fire: No | 14,000 |
| Jun 2020 | FUEL SYSTEM, GASOLINE | TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO NORTHSHORE TOYOTA (68500 HWY 190 SERVICE RD, COVINGTON, LA 70433, (985) 261-2052), AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Jun 2020 | FUEL/PROPULSION SYSTEM | TOYOTA ISSUED A RECALL NOTICE IN JANUARY ABOUT POSSIBLE FUEL PUMP PROBLEMS WHICH IF IT FAILED COULD CAUSE A CRASH. FIRST INDICATION WAS A FIX WOULD BE AVAILABLE IN MARCH. AS OF TODAY, NO FIX AND NO FIRM DATE WHEN A FIX WILL BE AVAILABLE.I'M CONCERNED ABOUT DRIVING THIS HIGHLANDER NOW THIS IS GOING ON 6 MONTHS WITH MY VEHICLE SITTING IN MY GARAGE. CALLS TO DEALERS ARE FUTILE SINCE THEY HAVEN'T BEEN ADVISED BY TOYOTA. AT THIS POINT I CONSIDER MY HIGHLANDER A LEMON. *TR | Crash: No Fire: No | 13,000 |
| Jun 2020 | FUEL SYSTEM, GASOLINE | TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAITED FOR APPROXIMATELY 5 MINUTES BEFORE RESTARTING THE VEHICLE. THE CONTACT STATED THE FAILURE WAS EXPERIENCED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO SUNNY KING TOYOTA (2570 US-78 E, ANNISTON, AL 36207; (256) 835-0800) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. | Crash: No Fire: No | Unknown |
| Jun 2020 | FUEL SYSTEM, GASOLINE | TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. | Crash: No Fire: No | Unknown |
| Jun 2020 | ENGINE | TWICE MY VEHICLE HAS DIED IN TRAFFIC. FORTUNATELY I WAS ON SURFACE STREETS AND NOT A FREEWAY. BOTH TIMES I HAD TO PHYSICALLY PUSH IT INTO A PARKING LOT. | Crash: No Fire: No | 41,000 |
| Jun 2020 | FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM | TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED SEVERAL TIMES. TOYOTA OF CULVER CITY LOCATED AT 9077 WASHINGTON BLVD, CULVER CITY CA, 90232, WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. | Crash: No Fire: No Towed | 85,000 |