Complaint volume
328 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Nissan Rogue Complaints
328 consumer-submitted complaints on record for the 2019 Nissan Rogue, grouped by component category.
328 Total complaints
27 Crash reports
1 Fire reports
18 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are service brakes, forward collision avoidance, service brakes,forward collision avoidance. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 27 crash reports, 1 fire report, 18 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 175 complaints, with an average reported failure mileage of 16,281 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to service brakes, forward collision avoidance, service brakes,forward collision avoidance?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Nissan Rogue?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Nissan Rogue
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Nissan Rogue complaints?
27 Crash
1 Fire
18 Injury
0 Fatality
21 Towed
14 Medical attention
What are the most common 2019 Nissan Rogue complaint categories?
SERVICE BRAKES 55
FORWARD COLLISION AVOIDANCE 45
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 23
UNKNOWN OR OTHER 23
ELECTRICAL SYSTEM 19
POWER TRAIN 11
SEATS 7
ENGINE 6
ELECTRICAL SYSTEM,SERVICE BRAKES 5
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 5
328 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Aug 2019 | SERVICE BRAKES | DRIVING IN A PARKING RAMP WITH NO OBSTRUCTIONS VISIBLE, MY CAR STOPPED AFTER THE AEB WAS ACTIVATED. THERE WAS A LOUD NOISE AND THE CAR STOPPED EVEN THOUGH I HAD MY FOOT ON THE GAS. AFTER IT CAME TO A STOP, IT STARTED AGAIN. THE CAR IS CURRENTLY AT THE DEALERSHIP BEING LOOKED AT. THIS IS A COUPLE WEEKS AFTER MY CAR HAD AN ERROR WITH THIS SYSTEM POP UP WHEN I WAS DRIVING ON THE EXPRESSWAY. | Crash: No Fire: No | 4,760 |
| Aug 2019 | SERVICE BRAKES | EMERGENCY BRAKING SYSTEM SLAMMED BRAKES ON CAR GOING 10 MPH DOWN A PAVED ROAD IN GOOD WEATHER CONDITIONS. THIS IS THE SECOND TIME AND MY CAR ONLY HAS 1400 MILES. | Crash: No Fire: No | 1,400 |
| Aug 2019 | VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES | THE CAMERA THAT CONTROLS THE AUTOMATIC BREAKING SYSTEM AS WELL AS THE LANE WARNINGS KEEPS SAYING THERE IS AN OBSTRUCTION BUT THERE ISN'T ONE. I OWNED THE VEHICLE ABOUT 1 HOUR WHEN THE WARNING LIGHT APPEARED AND THEY SAID IT WAS A SIMPLE SOFTWARE UPDATE BUT NOW THEY ARE SAYING IT NEEDS A NEW SENSOR. I WANT TO RETURN THE CAR BUT I AM IN NH WHERE THERE IS NO COOLING OFF PERIOD. I AM AFRAID THIS IS GOING TO BE AN ONGOING ISSUE AFTER READING HERE, PLEASE ADVISE | Crash: No Fire: No | 5,600 |
| Aug 2019 | SERVICE BRAKES | I WAS IN THE PARKING LOT OF A HOME DEPOT. I TURNED RIGHT INTO AN AISLE WHERE THERE WERE AVAILABLE SPACES. AS I APPROACHED A SPOT I TOOK MY FOOT OFF THE ACCELERATOR TO LET THE CAR SLOW DOWN ON ITS OWN AND RESTED MY FOOT ON THE BRAKE PEDAL GETTING READY TO APPLY THE BRAKE TO BRING IT TO A FULL STOP ONCE I WAS IN THE PARKING SPACE. AS I APPROACHED TO SPACE THE CAR RESPONDED PROPERLY BY SLOWING DOWN. I TURNED LEFT WITH MY FOOT RESTING ON THE BRAKE LIGHTLY PRESSING DOWN GETTING READY TO FULLY APPLY THE BRAKE FOR THE FINAL STOP. HOWEVER, AS I PRESSED THE BRAKE THE CAR KEPT ROLLING AHEAD ON ITS OWN. I THEN PRESSED THE BRAKE PEDAL HARDER AND HARDER BUT THE CAR KEPT ROLLING AND I PRESSED WITH ALL MY STRENGTH ON THE BRAKE PEDAL BUT IT KEPT ROLLING, NOT STOPPING UNTIL IT HIT THE PARKED CAR IN FRONT. THERE WAS NO BRAKING POWER AT ALL. IT APPEARED THERE WAS LITTLE DAMAGE TO THE OTHER CAR, JUST SOME SCRATCHES AND INDENTING OF THE AREA BELOW THE TRUNK LID. MY CAR WAS DAMAGED IN THE RIGHT FRONT FENDER AREA WITH SOME BENDING AT THE HEADLIGHT AREA. THE FENDER IS ALSO MISALIGNED WITH THE HOOD. ALTHOUGH WE DROVE IT HOME, PUTTING IT IN NEUTRAL WHENEVER WE WERE SLOWING DOWN AND APPLYING THE BRAKES WE WILL NOT DRIVE THIS CAR EVER AGAIN. WE WILL HAVE IT TOWED TO THE DEALER. THE CAR IS EQUIPPED WITH AUTOMATIC FRONT BRAKING, WHICH OBVIOUSLY DIDN'T FUNCTION AND IT SEEMS TO HAVE OVERRIDDEN MY ATTEMPT TO MANUALLY APPLY THE BRAKES. WE WILL HAVE IT TOWED TO THE DEALER AND WANT NISSAN TO REFUND OUR MONEY. THE CAR IS ABOUT TWO MONTHS OLD WITH ONLY A COUPLE OF THOUSAND MILES ON IT. AT PURCHASE THE SALESMAN SAID THERE WERE THE EQUIVALENT OF 17 LAPTOP COMPUTERS IN THE CAR. MAYBE THEY SHOULD HAVE LESS ELECTRONICS AND MORE RELIABILITY. | Crash: Yes Fire: No | 2,000 |
| Aug 2019 | UNKNOWN OR OTHER | WE BOUGHT A BRAND NEW 2019 NISSAN ROGUE AT THE END OF MAY 2019. IT HAS BEEN IN THE SHOP FOR OVER 20 DAYS SINCE WE BOUGHT IT. CURRENTLY IT HAS BEEN IN THE SHOP FOR OVER 2 WEEKS. THEY DON'T KNOW WHAT'S WRONG WITH IT. WE HAVE ONLY MADE ONE PAYMENT ON IT. IT RUNS WITHOUT THE KEY IN THE IGNITION. YOU CAN LITERALLY DRIVE IT DOWN THE ROAD WITH NO KEY IN THE IGNITION. WHAT IS TO KEEP IT FROM POSSIBLY BEING STOLEN? ONCE WE GET IT TURNED OFF, BY OPENING DRIVER DOOR AND TURNING WINDSHIELD WIPERS ON, WE CAN'T GET IT TO START AGAIN WITHOUT TURNING ON WINDSHIELD WIPERS. AFTER THE CAR HAS BEEN OFF FOR A BIT AND PARKED, ALL OF THE INTERIOR COMPONENTS COME ON... AC, RADIO, LIGHTS, ETC. THIS RUNS THE BATTERY DOWN. THE WINDSHIELD WIPERS COME ON OFF WHILE DRIVING AND THEN GET STUCK IN THE MIDDLE OF WINDSHIELD AND YOU CAN'T GET THEM BACK ON TO MOVE THEM OUT OF YOUR LINE OF SIGHT. ALL OF THIS IS DISTURBING!!! WHAT IF THE VEHICLE JUST DECIDES TO STOP RUNNING WHILE SOMEONE IS DRIVING IT OR THE BRAKES GO OUT? ANYTHING CATASTROPHIC COULD HAPPEN AT THIS POINT; WHEN THE MANUFACTURER HAS NO CLUE, WHAT IS WRONG WITH THE VEHICLE OR HOW TO FIX IT.... I WILL NEVER TRUST THE VEHICLE. THEY ORDERED 2 BCM COMPUTERS, BUT COMPUTERS DON'T RECOGNIZE OR RESPOND TO THE CAR.... THEY SPENT 8 HOURS YESTERDAY TRACING ALL WIRING AND FOUND NO BREAKS IN ANY OF THE WIRES. I HAVE PUT IN A REQUEST FOR THEM TO BUY THE CAR BACK, BUT THAT'S "UNDER REVIEW".... THEY ARE NOW TRYING TO FIGURE OUT WHICH OF THE 16 MODULES ARE FAULTY. ... THE FIRST TIME IT WAS TAKEN TO THE DEALERSHIP FOR THIS ISSUE, IT ONLY HAD 285 MILES ON IT. THE DEALERSHIPS HAVE PHYSICALLY WITNESSED ALL OF THIS AND I HAVE SEVERAL VIDEOS. | Crash: No Fire: No | 285 |
| Aug 2019 | UNKNOWN OR OTHER,SERVICE BRAKES | THIS IS THE SECOND TIME IT HAPPENED, THE AUTO-BRAKING SYSTEM ENGAGED WHILE I WAS DRIVING THROUGH THE PARKING GARAGE AT MY WORK. I WAS GOING AROUND 5MPH AND NOTHING WAS IN FRONT OF ME. THE CAR STARTED BEEPING (WARNINGS) AND THEN IT SLAMMED ON THE BRAKES. I'VE ONLY HAD THE CAR SINCE JUNE 15, 2019. IT HAPPENED FIRST ON JUNE 27. THE DEALERSHIP SAID THAT IT HAPPENED BECAUSE THE COUPLERS WENT OUT ON MY BACK WHEELS (ON A NEW CAR). IT HAPPENED AGAIN, THIS MORNING ON 8/5/19. THE DEALERSHIP IS TRYING TO SEND ME ELSEWHERE FOR SERVICE SINCE I AM AN UNHAPPY CUSTOMER AND THEY DON'T WANT TO DEAL WITH ME. | Crash: No Fire: No | 650 |
| Aug 2019 | SERVICE BRAKES | AROUND 500 MILES INTO MY LEASE, MY NISSAN STOPPED ME WHILE I WAS DRIVING DUE TO THE AUTOMATIC EMERGENCY BRAKING SYSTEM ENGAGING. THERE WAS NOTHING AROUND TO BRAKE. I TOOK MY CAR TO THE DEALERSHIP AND THEY REPLACED THE SENSORS. NOW AROUND 4200 MILES, I WAS DRIVING ON AN EXPRESSWAY IN THE RAIN AND MY CAR PRODUCED AN ERROR "FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION". I TOOK IT BACK TO THE DEALERSHIP AND THEY TOLD ME I HAD BUG DUST THAT WAS MESSING WITH THE SENSORS. THEY CLAIMED THERE IS A SERVICE BULLETIN THAT STATES RAIN, SNOW, FROST, BUGS AND PARKING GARAGES CAN CAUSE THE AUTOMATIC EMERGENCY BRAKING SYSTEM TO MALFUNCTION. I DO NOT FIND THIS ACCEPTABLE ESPECIALLY SINCE THIS CAR HAS ALREADY STOPPED ME WHILE I WAS DRIVING FOR NO REASON. I HAVE TO FIGHT THE DEALERSHIPS TO EVEN LOOK AT IT AND THEN AFTER A COUPLE DAYS, THEY TELL ME IT IS "BUG DUST" (LITERALLY WHAT THEY TOLD ME). I LIVE IN MN.... I CANNOT AVOID RAIN, SNOW, BUGS OR FROST. THE SENSORS ARE TOO SENSITIVE FOR EVERYDAY DRIVING. | Crash: No Fire: No | 4,200 |
| Jul 2019 | SERVICE BRAKES | I WAS GOING DOWN THE HIGHWAY AND MY CAR BRAKED FOR NO REASON. VERY UNSAFE AS THEIR WERE CARS BEHIND ME. | Crash: No Fire: No | 600 |
| Jul 2019 | SERVICE BRAKES | WAS TRAVELLING DOWN THE ROADWAY ON I-94 EAST IN MY LANE AT APPROXIMATELY 40 MPH. THE VEHICLE IN FRONT OF ME WAS OVER 2 CAR LENGTHS AWAY AND WE WERE BOTH SLOWING DOWN DUE TO TRAFFIC. AT NO TIME DID THE VEHICLE IN FRONT OF ME GET CLOSER THAN 15 FEET WHEN MY ROGUE INTELLIGENT BRAKING SYSTEM ACTIVATED AND CAUSED ME TO STOP UNCONTROLLABLY WITH A NEAR MISS TO A VEHICLE BEHIND ME. BOTH INDICATOR LIGHTS ON THE DASH SHOWED IMPACT WITH OBJECT AND IMPACT WITH VEHICLE. THE SYSTEM ALLOWED ME TO CONTINUE TRAVEL AFTER MY VEHICLE CAME TO A COMPLETE STOP. I DEACTIVATED THE EMERGENCY BRAKING AND CONTINUED TO MY DESTINATION. | Crash: No Fire: No | 2,400 |
| Jul 2019 | VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES | DRIVING ON THE HIGHWAY 4 DAYS AFTER BOUGHT 2019 ROGUE AND MY ACCELERATION WENT DOWN, BRAKES CAME ON AND WARNING/MALFUNCTION "SYMBOL;" WENT TO DEALER AND ADVISED "KNOWN SENSOR ISSUE WHERE DETECT CAMERAS AUTOMATICALLY APPLY BRAKES SENSING DRIVER ABOUT TO HIT SOMETHING" WAS NEVER DISCLOSED SUCH A HAZARD WAS POSSIBLE. FEEL UNSAFE AS DRIVE ON HIGHWAY CONSTANTLY. | Crash: No Fire: No | 794 |
| Jul 2019 | FORWARD COLLISION AVOIDANCE | TL* THE CONTACT OWNS A 2019 NISSAN ROGUE. WHILE DRIVING VARIOUS SPEEDS, THE AUTO EMERGENCY BRAKING SYSTEM ERRONEOUSLY ACTIVATED AND CAUSED THE VEHICLE TO ABRUPTLY DECELERATE ALTHOUGH A SECOND VEHICLE WAS NOT PRESENT AHEAD. THE VEHICLE WAS TAKEN TO HAMILTON NISSAN (1929 DUAL HWY, HAGERSTOWN, MD), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. AFTER CONSULTING WITH BOTH THE MANUFACTURER AND THE DEALER, THE CONTACT WAS INFORMED THAT THE EMERGENCY BRAKING SYSTEM COULD ERRONEOUSLY ACTIVATE WHILE DRIVING IN THE RAIN, SNOW, OR WHILE DRIVING UNDER A BRIDGE. THE FAILURE MILEAGE WAS 3,700. THE VIN WAS INVALID. | Crash: No Fire: No | 3,700 |
| Jul 2019 | SUSPENSION | TL* THE CONTACT RENTED A 2019 NISSAN ROGUE. WHILE DRIVING APPROXIMATELY 6 MPH AND MAKING A RIGHT TURN, THE FRONT PASSENGER SIDE AXLE FRACTURED. AS A RESULT, THE DRIVER LOST CONTROL OF THE STEERING AND CRASHED INTO A PARKED VEHICLE. THE DRIVER SUSTAINED MUSCLE SPASMS AND AN INJURED BACK. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED FROM THE SCENE. THE VEHICLE WAS NOT DIAGNOSED TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 1,656. *BF*JB | Crash: Yes Fire: No Injuries: 1 Towed | 1,656 |
| Jul 2019 | SUSPENSION,SERVICE BRAKES | I HAVE HAD THE CAR FOR 13 DAYS, I WAS DRIVING THRU A PARKING GARAGE, GOING LESS THAN 10MPH, THE AUTO BRAKING SYSTEM ENGAGED FOR NO REASON. SLAMMING THE BRAKES ON THE CAR, HARD, AND SEVERAL WARNING ALERTS WENT OFF. DEALERSHIP SAYS THE COMPUTER ISNT SHOWING ANYTHING. ALSO, SOMETHING WAS/IS GOING ON WITH THE REAR AXLE (WEIRD CLUNKING SOUNDS WHEN I TURN) DEALER REPLACED "SOMETHING" BUT HASN'T GIVEN ME A FULL EXPLANATION OF WHAT IT WAS AND DIDNT ASK MY PERMISSION TO WORK ON THE CAR. | Crash: No Fire: No | 110 |
| Jul 2019 | UNKNOWN OR OTHER | I WAS DRIVING DOWN A LOCAL STREET AT APPROXIMATELY 30 MPH AND THE CAR SUDDENLY STOPPED (AUTOMATICALLY BRAKE). THIS HAPPENED ON TWO OCCASIONS. I DISCOVERED THAT THE GEAR STICK SHIFT MOVES FROM DRIVE TO NEUTRAL WITHOUT DEPRESSING THE TRIGGER BUTTON ON THE GEAR STICK AND MAY BE THE CAUSE OF THE PROBLEM. I LEARNED THAT YOU HAVE TO DEPRESS THE TRIGGER BUTTON TO SHIFT FROM PARK TO REVERSE AND REVERSE TO PARK, BUT NOT TO SHIFT FROM REVERSE TO NEUTRAL, NEUTRAL TO DRIVE OR DRIVE TO NEUTRAL. I BELIEVE THAT THIS IS A SAFETY HAZARD THAT COULD RESULT IN A TRAGIC ACCIDENT, ESPECIALLY ON A HIGHWAY AT HIGH SPEEDS. | Crash: No Fire: No | 3,200 |
| Jun 2019 | SERVICE BRAKES | 2 INCIDENTS HAVE OCCURRED IN WHICH THE AUTO EMERGENCY BRAKE SYSTEM ENGAGED WITH NO OBSTRUCTION IN MY PATH SINCE I PURCHASED THIS VEHICLE ON 6/8/19 1ST INCIDENT WAS 6/13/19 I WAS ENTERING A PARKING GARAGE THERE WERE NO VEHICLES IN MY PATH ONLY A PEDESTRIAN ON THE SIDEWALK NOT NEAR MY VEHICLE, THE AUTO BRAKE ENGAGED AND STOPPED MY VEHICLES ABRUPTLY. 2ND INCIDENT TOOK PLACE 6/28/19 IN SAME PARKING GARAGE ON 2ND LEVEL WHILE DRIVING DOWN ROW OF VEHICLES, NO VEHICLES WERE IN MY PATH, ONLY A PEDESTRIAN AGAIN ON THE SIDEWALK AND WELL AWAY FROM MY VEHICLE, EMERGENCY BRAKE AUTO ENGAGED STOPPING MY VEHICLE ABRUPTLY. BOTH INCIDENTS I WAS DRIVING APPROX 10 MPH. | Crash: No Fire: No | 1,000 |
| Jun 2019 | SERVICE BRAKES | I WAS TRAVELING AT APPROX. 38 MILES PER HOUR, ON SUBURBAN STREET, WITH NO PEDESTRIANS, OBSTACLES, HAZARDS OR OTHER VEHICLES. I WAS TRAVELING IN A STRAIGHT LINE, AND THE CAR BRAKED AUTOMATICALLY WITHOUT ANY PROVOCATION. THE BRAKING WAS SO EXTREMEN, THAT IT BROUGHT THE CAR TO A HALT IMMEDIATELY. THIS HAPPENED 2 TIMES WITHIN 2 MONTHS. THE MOST RECENT OCCURENCE WAS JUN 20, 2019. I CALLED THE DEALER AND THEY WERE LESS THAN HELPFUL. | Crash: No Fire: No | 4,500 |
| Jun 2019 | ENGINE | VEHICLE SHOWS 25 TO 32 MPG. UPON PURCHASE RECEIVED 23 MPG ON FLAT HIGHWAY CONTACTED DEALERSHIP WENT BACK IN THEY SAID IT WAS MISSING AN ENGINE UPDATE. WHILE IT WAS IN THE SHOP THEY GAVE A LOANER 2018 ROGUE IT WAS GETTING AN AVERAGE OF 28 MPG IN THE CITY. MY ROGUE WAS DELIVERED BACK TODAY DECLARED FIXED TEST RUN ON THE HIGHWAY MAX MPG IS 25.6. NO PAPERWORK WAS GIVEN ON THE SO CALLED ENGINE UPDATE OR SERVICE PROVIDED. | Crash: No Fire: No | 7 |
| Jun 2019 | ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES | BOUGHT 2019 NISSAN ROGUE SPORT BRAND NEW ONLY 12 MILES. LESS THAN 1 WEEK LATER, MALFUNCTION WARNING POPPING UP REGARDING AEB AND COLLISION ALERT SYSTEM. HAS OCCURRED 3X IN JUST THE WEEK WHILE DRIVING. | Crash: No Fire: No | 100 |
| May 2019 | AIR BAGS,SERVICE BRAKES | I WAS DRIVING A RENTAL VEHICLE, 2019 NISSAN ROGUE, 65 MPH AND WHEN I APPLIED THE BRAKES THEY FAILED, CAUSING ME TO GO ACROSS THE INTERSECTION, THROUGH A FENCE, INTO A DITCH. THE FRONT END WAS TOTALED. THE AIRBAGS DID NOT DEPLOY. THE 4 WHEEL DRIVE TOOK OVER AND THE CAR PULLED ITSELF OUT OF THE DITCH EVENTUALLY STOPPING IN A FIELD JUST PRIOR TO GOING OVER AND EMBANKMENT AND INTO A RIVER. ACCORDING TO THE POLICE OFFICER THAT ARRIVED AT THE SCENE, THE BRAKES OF THE VEHICLE WERE PRESSED ALL THE WAY TO THE FLOOR OF THE VEHICLE, ALTHOUGH HE DID NOT ENTER THIS INTO THE WRITTEN REPORT. HE DID VERBALIZE THAT TO ME ON THE PHONE THE DAY FOLLOWING THE ACCIDENT. THERE WERE NO SKID MARKS ON THE ROAD INDICATING THAT THE VEHICLE TRIED TO STOP. I WAS GOING THE SPEED LIMIT OF 65 MPH. I SUSTAINED 2 FRACTURES OF MY BACK, A CONCUSSION AND A LARGE LACERATION OF MY FOREHEAD. THE VEHICLE IS CURRENTLY IN STORAGE AND HAS NOT BEEN INSPECTED, YET. THE COMPUTER OF THIS VEHICLE TOOK OVER AND DROVE ITSELF. I WAS TAKEN TO A NEARBY TRAUMA CENTER AND ADMITTED FOR 2 DAYS. *DT*JB CONSUMER STATED THE AIRBAG DID NOT DEPLOY AND THERE WERE NO SKID MARKS ON THE ROAD. CONSUMER ALSO STATED THAT WHEN THE POLICE OFFICER EXAMINED THE VEHICLE THE BRAKE PEDAL WAS PRESSED ALL THE WAY THE FLOOR. PLEASE NOTE THAT I AM CERTAIN THAT I HEARD THE VEHICLE PUT ITSELF INTO 4 WHEEL DRIVE AFTER HITTING THE DITCH. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 400 |
| May 2019 | ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES | AUTOMATIC EMERGENCY BREAKING (AEB) SYSTEM STOPPED WORKING WITHIN 15 DAYS OF VEHICLE OWNERSHIP OF 2019 NISSAN ROGUE SV AWD. HAD VISITED DEALER TWICE AND THEY SAID THAT ITS FROM NISSAN, THEY CANNOT FIX IT BY THEIR OWN. DIDN'T FIND A RECALL OR UPDATE ANYWHERE. PLEASE INVESTIGATE AND FIX THE PROBLEM. | Crash: No Fire: No | 200 |
| Mar 2019 | SERVICE BRAKES | VEHICLE STOPPED FOR NO APPARENT REASON WHILE MY WIFE [XXX] WAS DRIVING IT TODAY. SHE WAS DRIVING IT ON A CITY STREET STRAIGHT UPHILL AROUND 20 MILES AN HOUR. SHE WENT UNDER A BRIDGE OVERPASS AND THE SUV SUDDENLY SLOWED AND STOPPED FOR NO APPARENT REASON. THERE WAS NO OTHER PERSON OR VEHICLE AROUND WHEN THIS HAPPENED. IT IS BRAND NEW WITH 340 MILES ON IT AT THE TIME OF THE INCIDENT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR | Crash: No Fire: No | 340 |
| Mar 2019 | ELECTRICAL SYSTEM | TL* THE CONTACT OWNS A 2019 NISSAN ROGUE. WHILE DRIVING APPROXIMATELY 30 MPH, "ROADWAY NARROW" APPEARED ON THE INSTRUMENT PANEL AND THE VEHICLE STOPPED, BUT CONTINUED TO IDLE. A FEW SECONDS LATER, THE VEHICLE ACCELERATED NORMALLY. AN APPOINTMENT WAS SCHEDULED WITH BARON NISSAN INC (235 GLEN COVE RD, GREENVALE, NY 11548) FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 35044923. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140. | Crash: No Fire: No | 140 |
| Mar 2019 | STEERING,UNKNOWN OR OTHER | BRAND NEW 2019 NISSAN ROGUE SV AWD: CLIMATE CONTROL IS NOT WORKING PROPERLY ESPECIALLY DURING COLD WEATHER. WHEN TEMPERATURE CONTROL GAUGE IS SET TO 61F, IT BLOWS COLD AIR AND WHEN THE GAUGE IS SET TO 62F, IT IMMEDIATELY BLOWS HOT AIR (80-90F). THIS IMPAIRS MY DRIVING AND POSES A RISK OF AN ACCIDENT BECAUSE I CONSTANTLY HAVE TO TAKE MY RIGHT HAND OFF THE STEERING WHEEL AND MY SIGHT OFF THE ROAD FOR A SECOND OR TWO TO MANUAL SWITCH BETWEEN 61F AND 62F. THIS IS THE ONLY WAY TO REGULATE THE INTERIOR TEMPERATURE. I CONSTANTLY HEAR FROM MY TWO LITTLE KIDS AND WIFE "IT'S TOO HOT, IT'S TO COLD....IT'S TOO HOT, IT'S TO COLD". THIS IS VERY FRUSTRATING ESPECIALLY WHEN AFTER THREE TRIPS TO THE DEALER'S SERVICE DEPARTMENT, I WAS TOLD THAT THIS IS NORMAL AS THAT'S HOW NISSAN DESIGNED THE CLIMATE CONTROL DURING COLD OUTSIDE TEMPERATURES. THIS IS DEFINITELY NOT NORMAL TO ME AND MY FAMILY. CUSTOMER AFFAIR EVEN SCHEDULED A BIASED SUBJECT MATTER INSPECTOR TO MEET WITH ME TO ONLY TELL ME THAT IT'S NORMAL AND WORKING AS DESIGNED. HE TOLD ME THAT IT WILL CONTINUE BLOWING HOT AIR (80-90F) WHEN THE GAUGE IS SET TO 62F EVEN IF THE INTERIOR TEMPERATURE HAS ALREADY REACHED 80F+ FOR A PROLONGED PERIOD OF TIME (AN HOUR OR SO) - THIS MAKES NO SENSE! THE INSPECTOR TOLD ME THAT EVERY ROGUE IS DESIGNED THAT WAY. IF I KNEW THIS BEFORE BUYING THE CAR, I WOULD NEVER BUY IT. THE CLIMATE CONTROL DESIGN IS DEFINITELY FLAWED BUT NISSAN IS NOT WILLING TO ADMIT IT. IT NEEDS TO BE RECALLED AND FIXED FOR ALL ROGUES! OTHER ISSUE I'VE BEEN FACING IS VIBRATIONS ON THE STEERING WHEEL AND ON GAS & BREAK PEDALS WHILE THE CAR IS STATIONARY OR DRIVING ON ANY ROAD. VIBRATIONS ARE COMING FROM THE ENGINE COMPARTMENT. NISSAN SERVICE AGAIN TOLD ME IT'S NORMAL. IT IS NOT! NISSAN FAILED TO RESOLVE BOTH ISSUES. I HAVE FILED A BBB COMPLAINT. NHTSA - PLEASE RECALL BOTH CHRONIC ISSUES! THANK YOU! | Crash: No Fire: No | 8 |
| Mar 2019 | WHEELS | I ONLY HAVE 1700 MILES ON MY NEW ROGUE. I PARK IN A GARAGE AT WORK AND AT HOME. I DROVE 10 MILES IN THE SNOW FROM WORK TO HOME AND MY CAR STARTED SHAKING SO BAD I THOUGHT THE WHEELS WERE GOING TO FALL OFF. I TOOK IT INTO THE NISSAN GARAGE AND THEY TOLD ME I HAVE TO KEEP THE SNOW OFF THE WHEELS AND IT WONT SHAKE. I HAVE NEVER HAD THIS PROBLEM BEFORE IN DRIVING 50 YEARS AND THEY ARE TELLING ME THIS NORMAL. THIS IS NOT NORMAL. I GOT AN AWD CAR SO I COULD DRIVE IN THE SNOW AND NOW I AM BEING TOLD TO KEEP THE SNOW OFF MY WHEELS | Crash: No Fire: No | 1,700 |
| Feb 2019 | VEHICLE SPEED CONTROL,ENGINE | VEHICLE SPUTTERS THEN STALLS ON I-10 INTERSTATE HWY, CHASSIS CONTROL LIGHT COMES ON. VEHICLE WILL RESTART AND IMMEDIATELY STALL AGAIN YESTERDAY NIGHT. EXTREME SAFETY HAZARD AS THIS OCCURS WITH NO WARNING AND FOR NO APPARENT REASON. THIS HAS HAPPENED ON MULTIPLE OCCASIONS, TODAY, THIS MORNING AT 7:40 AM 2/26/2019 IT HAPPENED ON THE FREEWAY IN A RAINY, CLOUDY AND FAIR VISIBILITY AND I WAS UNABLE TO GET TO THE SIDE OF THE ROAD DUE TO SPEEDS. CAR IS 1 MONTH, BRAND NEW AND DRIVEN FOR 2400 MILES ONLY. | Crash: No Fire: No | 2,410 |